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<h3>Job Description:</h3><h3><strong>The Role</strong></h3><p>Fidelity Investments Workplace Solutions (WS) organization is looking for a Director, Full Stack Engineer to support our Equity Compensation Recordkeeping and Information Delivery Platform. We are looking for a person who has hands-on experience building high resiliency capabilities that include rules-based , real-time recordkeeping, reporting and business intelligence features on a modernized cloud-ready stack. The successful candidate will have a deep passion for artificial intelligence, innovative cloud technologies, and the creation of high-impact solutions.</p><p>You will be an Engineering Lead in a cross-functional team of architects, developers, analysts, quality engineers and product owners. As part of our dynamic technology team, you will play a pivotal role in defining the strategic technical direction for our products.</p><ul><li><p>Establish standards and ensure alignment with existing technology roadmaps.</p></li><li><p>Remove barriers to deliver value and drive progress.</p></li><li><p>Work with the team to enhance application scalability, stability, and resilience.</p></li><li><p>Design, develop, and modify complex systems.</p></li><li><p>Collaborate with Product Leaders and Architects to establish non-functional requirements for scale and performance.</p></li><li><p>Define an end-to-end performance testing strategy and address test data needs for scalability.</p></li></ul><h3><strong>The Expertise/Skills You Bring and the Value You Deliver </strong></h3><ul><li>Bachelor’s degree in computer science or engineering</li><li>12+ years experience with technology roles, specializing in the development and engineering implementation of new technologies, preferably within financial or high-tech environments (currently hands-on) in Java/J2EE, Spring framework (Batch framework), Angular, API Development (REST), Rules Engine (DROOLS)</li><li>3+ years hands-on experience in working with Cloud technologies (Microsoft Azure preferred) - features like Azure ASB, Azure functions, Azure Gateway, File Storage etc. </li><li>6+ years of strong development experience in RDBMS development (Oracle PL/SQL, SQL Server) and demonstrated work with DBAs in advanced performance tuning </li><li>Experience with GITHUB Copilot or similar GEN AI tools</li><li>Experience with designing and building event driven, multi-threaded, high data volume processing applications.</li><li>Experience with &amp; good understanding of ETL technologies (Informatica, Kafka)</li><li>Experience with Spring Batch framework, JMS (IBM MQ, Active MQ, Azure ASB, Kafka etc.)</li><li>Proven ability to prioritize and deliver in fast-paced, evolving environments</li><li>Experience designing IT architecture and facilitating change reviews, release management, and infrastructure change schedules.</li><li>Great communication skills and ability to articulate complex system concepts to non-technical audiences</li><li>Very good understanding of Software design and architectural patterns</li><li>Experience working in an Agile/Scrum model </li><li>Ability to learn new technologies in a fast-paced environment</li><li>Strong understanding of SDLC best practices </li><li>Lead design, code reviews, unit testing, integration and performance testing.</li><li>Providing knowledge and experience through insights and great ideas</li></ul><h3><strong>The Team</strong></h3><p>You will be part of the technology team in Stock Plan Services business unit that coordinates equity compensation programs on behalf of public and private companies offering various compensations programs such as: Employee Stock Purchase Plans, Restricted Stock Awards/Units, Stock Option Plans, Stock Appreciation Rights and Performance based Awards. Currently SPS services approx. 2M participants employed by over 300 clients and spread out in 150 countries. The business is looking to further expand in the international equity compensation markets. As part of that we are modernizing our legacy reporting and business intelligence platform to provide data and reports in real-time running on cloud-ready stack.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Fidelity Investments

Director, Full Stack Engineering

<h3>Job Description:</h3><p><strong>The </strong><strong>Expertise</strong><strong> We’re Looking For</strong></p><ul><li>Degree or equivalent in Computer Science, Information Technology or related discipline.</li><li>5+ years Software Quality Engineering and Automation experience.</li><li>Strong understanding of QE methodology and the Software Development Lifecycle.</li><li>Experience in building and maintaining automated test frameworks and testing.</li><li>Good level of SQL and database and data warehouse knowledge.</li><li>Experience with ETL and ELT development is required</li><li>Familiarity and good understanding of Data Models - relational and dimension models are required</li><li>Experience with multiple database technologies required and Snowflake desired</li><li>Good understanding of reporting tools such as Tableau, OBIEE, etc. is a plus</li><li>Programming experience is preferred with Python, or Java desired</li><li>Solid experience with test automation tools and frameworks such as BDD, pandas.</li><li>Experience with AWS cloud technology, Airflow DAG and Data pipeline knowledge is a plus</li><li>Experience with CI/ CD and software version control</li><li>Ability to contribute to the QA automation strategy for our applications.</li><li>Experience with requirement analysis, defect tracking, coordinating with team members in different locations, and test reporting and signoff.</li><li>Experience working in an agile scrum development environment.</li><li>Financial Services experience preferred, but not essential.</li></ul><p><strong>The </strong><strong>Skills</strong><strong> You Bring</strong></p><ul><li>Must have a solid technical background of solving problems and identifying root cause.</li><li>Must have excellent written and oral communication skills.</li><li>Must be able to communicate effectively to the tech lead, team members and the squad/ chapter lead</li><li>Should possess an open mindset, help team grow and a quick learner in case of new technologies</li></ul><p><strong>The </strong><strong>Value</strong><strong> You Deliver</strong></p><ul><li>As part of a scrum team, you will:</li><li>Actively participate in the development process through designing, writing and maintaining application features and automated tests including unit tests, functional tests and end-to-end regression tests.</li><li>Use your knowledge of development and testability to build better software, promoting excellent software engineering and bug prevention strategies to produce software and automation test suites that are scalable and maintainable.</li><li>Oversee quality inspections of test and development and the corresponding audit artifacts within the team.</li><li>Write automated / manual test cases to encompass the acceptance criteria in a user story.</li><li>Log defects detected by the test cases and co-ordinate prioritization.</li><li>Facilitate reviews of test cases with your scrum team to ensure that all paths are covered by the tests.</li><li>Collaborate with team members on improving test coverage, release velocity and production health.</li><li>Reproduce, debug, and isolate problems and verify fixes.</li><li>Share your expertise in Software Quality Engineering across the software team and assist your fellow team members to upskill in testing and automation.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Senior Software Engineer in Test

<h3>Job Description:</h3><p><strong><strong>The Role </strong></strong></p><p><em>Are you a customer obsessed professional looking for an opportunity to work across domains to drive and develop next generation digital engagement experiences for clients? Are you ready to develop cutting edge, best-in-class digital client and advisor experiences crucial to the success of FW’s multi-year plan? If yes, come join the Associate Digital Experience product area within Fidelity Wealth(FW). This role involves a high level of partnership and collaboration within a matrixed environment, with key partnerships across Distribution and Technology teams.</em><br> </p><p><strong><strong>The Expertise and Skills You Bring </strong></strong></p><ul><li>Bachelor’s in computer science or related major with 8+ years of full-stack development experience</li><li>Investment/financial services experience will be a plus.</li><li>Experience and expertise in at least one modern UI framework (e.g. Angular) is a must. Exposure to many frameworks is a nice to have.</li><li>Proficiency with Angular 8+/, Typescript, Core JavaScript, HTML 5, and CSS</li><li>Expertise in the interop.io product is preferred with proficiency in FDC3 standards to design, implement, and maintain seamless application integration and interoperability</li><li>Experience of using node.js and a good understanding of npm packages.</li><li>Build, deploy and run applications in the Cloud (AWS Serverless, EKS, KMS, Step Functions, Lambda, S3, Kubernetes). AWS / Azure certifications preferred.</li><li>Good understanding of automation (testing, continuous integration/deployment)</li><li>Dedication to high quality, balanced with rapid pace of delivery – delivering technology changes to end users every two weeks, and as frequent as daily</li><li>Proven track record delivering great UIs to production</li><li>Experience with GraphQL and NestJS.</li><li>Experience of consuming and designing RESTful APIs, and good knowledge of standard methodologies in API design.</li><li>Experience with Monorepo / micro frontend using NX is a plus</li><li>Experience with DevOps CI/CD practices, TDD, knowledge of modern testing framework is a plus</li><li>Experience or certification in Cloud-based (AWS, GCP, Azure, etc.) architectures is nice to have</li><li>Built robust front-end experiences and user-centered products, services, and platforms at scale</li><li>Specialist understanding and experience with the full UI development process including planning, analysis, design, coding, user testing, problem debugging and resolution.</li><li>Ability to take ownership of technology strategy and guide decisions about end user experience.</li><li>Experience delivering resilient and high-quality software systems</li><li>You own the outcome by taking personal accountability for delivering strong results.</li><li>Excellent facilitation, influencing and negotiation skills.</li><li>Excellent communication skills, both through written and verbal channels.</li><li>Excellent collaboration skills to work with multiple teams in the organization distributed across geographic locations.</li></ul><p><strong><strong>The Team</strong></strong></p><p>Your work will support the growth and client experience for Fidelity’s Wealth business. Fidelity Wealth (FW) serves the financial needs of millions of individual investors with a comprehensive range of investment products and services. Our common purpose as an organization is to inspire better futures for our customers, associates, and Fidelity. Across our business we take great pride in building strong and lasting relationships with our customers, providing sound investment guidance, and delivering a best-in-class customer experience. More than anything, we strive to empower our customers to make smart financial decisions so they can reach their goals and live the life they always dreamed of.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Senior Full Stack Engineer (Angular, NodeJS, Java)

<h3>Job Description:</h3><p>T<strong>he Role</strong></p><p>Fidelity Investments has an opportunity for an experienced Senior Software Engineer in Test to work for the Workplace Investing (WI) Data Quality Engineering team. In this role, you must be able to immerse yourself in an Agile team and be involved in every aspect of product development. You will work as an independent voice to ensure that quality is engineered into the product. You must also be able to solve technical issues and seamlessly collaborate with analysts, developers, leaders both within and outside your assigned squad.</p><h3><strong>Job Responsibilities</strong></h3><ul><li>Participates in squad level sprint activities and support delivery of test and automation.</li><li>Develops test strategies, test cases and test data for test coverage and automation solutions.</li><li>Performs requirement analysis, defect tracking, test reporting and signoff.</li><li>Applies strong analytical and technical skills to support resolution of complex failures and identify root cause analysis on defects.</li><li>Drive resolution of issues, metrics, and status communication.</li><li>Support the overall team’s quality objectives and process improvement initiatives.</li><li>Partner with development teams and promote understanding of quality engineering and its role in the project lifecycle.</li></ul><h3><strong>Skills</strong></h3><ul><li>Test &amp; Automation Tools: Jira, X-ray, Cucumber, Selenium</li><li>Programming Languages: Java, Py<strong>t</strong>hon</li><li>API Tools: RestAssured, Postman, SOAPUI,</li><li>DevOps Tools: Jenkins, Git repositories</li><li>Databases: Oracle, Snowflake, POSTGRES, SQL-SERVER</li><li>Monitoring Tools: Splunk logs, Datadog logs</li><li>Confidence to champion quality engineering</li><li>Communication skills that prioritize collaboration over conflict.</li><li>Good understanding of Agile to provide constructive feedback to improve sprint deliveries.</li></ul><h3><strong>Education and Experience</strong></h3><ul><li>Bachelor’s degree in computer science or mathematics</li><li>Senior level experience (8-10 years) in software development and test.</li><li>Experience testing APIs using RestAssured, and Karate.</li><li>Understanding and/or experience with DevOps/Pipelines.</li><li>Certifications in AWS or similar cloud platforms are a plus.</li><li>Excellent written and oral communication skills needed for agile team.</li></ul><h3><strong>The Team</strong></h3><p>Fidelity’s market-leading Workplace Investing business is the leading provider of retirement, investments and benefits solutions for more than 23,000 companies and over 34 million of their employees. The WI Strategy &amp; Planning team is responsible for crafting the long-term strategy of WI, as well as leading multi-year and annual planning, investment prioritization, and business reporting and management routines for the division. We partner closely with key leaders and functions across WI and the enterprise, including the Business Domains, Communications, Marketing, Human Resources, Finance and Technology.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Senior Software Engineer In Test

<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Engineer (Support) to work in Fidelity’s Cyber Security business unit in Westlake, TX!</p> <h3><strong>The Role </strong></h3> <p>Fidelity Investments is looking for a Senior Systems Engineer to join the Authentication Controls team within Enterprise CyberSecurity. This team provides Single Sign-On (SSO) and multi-factor authentication capabilities for hundreds of applications servicing the needs of the Fidelity workforce.</p> <h3><strong>The Expertise and Skills You Bring </strong></h3> <ul> <li>Bachelor’s degree in Computer Science/Engineering, Information Systems/Science, or a closely related field. </li><li>Experience of supporting single sign on authentication standards, such as one or more of the following: SAML, OpenID Connect, OAuth or Kerberos. </li><li>Strong TCP/IP knowledge and a strong understanding of network infrastructure. </li><li>Knowledge of Active Directory. </li><li>Strong operating systems knowledge: Windows and Linux. </li><li>Minimum of five years of IT experience. </li><li>Excellent problem-solving skills with a commitment to the highest levels of quality. </li></ul> <p>The following skills / experience are highly preferable for this role:</p> <ul> <li>Full stack software development experience (front end and back end). </li><li>Experience with working on one or preferably more of the following: Python, C++, Java/J2EE. </li><li>Experience with: </li><li>Version Control tools like Git. </li><li>Continuous Integration/Continuous Deployment (CI/CD). </li><li>Agile methodologies. </li><li>Experience of working in a cloud environment such as Azure and / or AWS. </li><li>A cyber security certification, such as CISSP. </li></ul> <h3><strong>The Team </strong></h3> <p>Your role in the Authentication Controls team will see you supporting SSO products from the main industry vendors in a scaled, distributed, highly available environment. These solutions enable business units throughout Fidelity to offer SSO services in a secure and highly reliable manner, ensuring they in turn can provide products and services to the standards expected by Fidelity customers.</p>

Fidelity TalentSource

Systems Engineer (Support)

<h3><strong>Digital Product Analyst</strong></h3> <p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Digital product Analyst to work at Fidelity Investments in Westlake, TX!</p> <h3><strong>The Team</strong></h3> <p>Digital Solutions chapter members are passionate about bringing together process, technology, analytics and user experience to scale our ability to serve our growing client and associate base. Our members share a set of core product management and analytical skills, as well as a set of differentiated skills which extend their ability to meet the needs of the squad to which they are aligned. You will be aligned with a squad that supports digital applications/products for our internal client facing associates in our call centers or in our investor center locations nationwide.</p> <h3><strong>The Role</strong></h3> <p>The Digital Solutions chapter builds world class digital experiences at scale. Our chapter members humanize products, services, and experiences by:</p> <ul> <li>Integrating deep research &amp; industry awareness </li><li>Impacting product strategy </li><li>Driving implementation across all client and associate touchpoints. </li></ul> <p>This position provides business analysis and expertise to support the creation of digital experiences that support our clients and associates. The Digital Product Analyst plays a leading role in all phases of digital product management, including:</p> <ul> <li>Discovering the right opportunities using data </li><li>Defining the requirements </li><li>Crafting innovative solutions </li><li>Supporting client and field readiness </li><li>Measuring the business outcomes </li></ul> <h3><strong>The Expertise You Have and Skills You Bring</strong></h3> <ul> <li>Bachelor's degree in business, finance, management or technology related field </li><li>4+ years of business/systems analysis, product management or software engineering experience delivering customer or associate focused digital solutions of high value </li><li>Background in user experience (UX) techniques &amp; methods a plus (e.g. Customer Journey mapping, empathy mapping &amp; affinity mapping). </li><li>Strong acquisition, refinement, and prioritization of requirements (e.g user stories) </li><li>High level business logic design or interpretation </li><li>Validation of outcomes by way of quantitative and qualitative measures that align with product area goals </li><li>User Acceptance testing experience </li><li>Go to market strategy &amp; execution experience. </li><li>Experience in iterative SDLC and changing requirements. </li><li>Superb communication &amp; story telling skills, conveying the vision and impact of digital solutions through using data and visualization </li><li>Familiar with APIs and an affinity for technology and a continuous learning approach regarding industry innovations </li><li>Project Management skills including stakeholder management, dependency management and milestone tracking. </li><li>Contact Center or CRM vendor application experience desirable (e.g. Salesforce / Genesys) </li></ul> <h3><strong>Dynamic Working</strong></h3> <p>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least two weeks, 5 consecutive days, every two weeks. These requirements are subject to change.</p>

Digital Product Analyst

<p>Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!</p><p><strong>You will make an impact by: &nbsp;</strong></p><ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students.</li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities.</li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation.</li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul><p><strong>Your Experience Includes: &nbsp;</strong></p><ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul><p><strong>Education:</strong> Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.</p><ul><li>Master’s degree in nursing</li><li>Professional nurse licensure required.</li></ul><p>#HEJ</p><p><strong>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.</strong></p><p>At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.</p><p><em>West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.</em></p>

West Coast University

Assistant Professor - Nursing

<strong>Stock Plan Services Technology designs, develops, implements, and supports stock plan products and features. Stock Plan Services is an equity compensation services division of Fidelity Investments.</strong><br> <strong>We are seeking a dynamic and experienced individual with a proven track record of collaborating with business partners, understanding business requirements, translating business requirements into system requirements, and making recommendations regarding system functionality. This individual will work closely with squad leads, business analysts, architects, technology leads, and agile teams to ensure successful delivery of program milestones and adherence of the deliverables to the product roadmaps.</strong><br> <strong>The Expertise You Have</strong><br> <ul> <li><strong>Bachelor’s degree required. Computer Science, Information Systems, or related field preferred.</strong> </li><li><strong>10+ years systems analysis experience; related work in software solutions definition/development is required</strong> </li><li><strong>Confirmed experience with systems development methodologies and formal documentation processes.</strong> </li><li><strong>5+ years of confirmed experience working with Oracle Business Intelligence Suite aka OBIEE for building analytics reports</strong> </li><li><strong>Solid grasp of crafting and modifying new reports using OBIEE</strong> </li><li><strong>Experience with other reporting tools like PowerBI, Tableau would be a plus</strong> </li><li><strong>Strong data analysis skills including querying, profiling, and analyzing data.</strong> </li><li><strong>Solid grasp of relational databases like Oracle or Postgres</strong> </li><li><strong>Proven experience with PL/SQL and complex queries, views, packages etc.</strong> </li><li><strong>Expertise in java is a plus.</strong> </li><li><strong>Exposure to RESTful APIs is a plus.</strong> </li><li><strong>Agile/Scrum experience is required</strong> </li><li><strong>Financial Services experience preferred.</strong> </li></ul> <br> <strong>The Skills You Bring</strong><br> <ul> <li><strong>Technical problem solver, working in a complex and fast-paced environment</strong> </li><li><strong>Proactive, with a strong desire to learn and contribute to a highly functioning team</strong> </li><li><strong>You can successfully multi-task and work towards issues resolution in a timely manner</strong> </li><li><strong>Strong analytical, facilitation and communication skills including written, verbal, and technology illustrations.</strong> </li><li><strong>Capacity to quickly understand and incorporate new technologies</strong> </li><li><strong>Articulating a business problem/requirement in technology terms</strong> </li><li><strong>Outstanding collaborator and consensus builder</strong> </li><li><strong>Innovative thinker comfortable embracing change</strong> </li><li><strong>Strong understanding of software lifecycle</strong> </li></ul> <br> <strong>The Value You Deliver</strong> <ul> <li><strong>Collaborating with partners, technology leads, and agile teams</strong> </li><li><strong>Partnering with other SPS program teams to identify program inter-dependencies, over-lap, and re-use opportunities</strong> </li><li><strong>Participate in backlog refinement sessions.</strong> </li><li><strong>Translate sophisticated business needs into clear, relevant, requirements</strong> </li><li><strong>Research and evaluate alternative solutions</strong> </li><li><strong>Define the scope of problems/issues, in terms of business and/or system requirements and processes.</strong> </li><li><strong>Evaluating design of existing and in-development systems to assess their functionality, dependability, and maintainability</strong> </li><li><strong>Collaborate with Agile team members to build comprehensive and cohesive solution approaches.</strong> </li><li><strong>Ensure complete acceptance test criteria is provided for all systems requirements </strong> </li><li><strong>Produce and/or maintain system feature design documentation and user training and materials</strong> </li></ul>

Systems Analyst

<h3>Job Description:</h3><p><strong>Principal Systems Analyst (XTRAC)</strong></p><p><strong><strong>The Role</strong></strong></p><p>Fidelity Charitable is seeking a talented Principal System Analyst who is experienced in the Xtrac Application or similar workflow application to work on the National Charitable Services (NCS) Technology Business Process Orchestration (BPO) Center of Excellence (COE) team.</p><ul><li>The BPO COE seeks to modernize and automate workflows while increasing efficiency, reducing risk, and driving scale and digital engagement. As a COE, we offer continuous assessment of and consultation around offerings available through Fidelity's Advanced Process Solutions (APS); we strive to find the right tool and right solution at the right time to provide the best possible digital, end-to-end solution. In this role, you will work with the existing Principal XTRAC Admins, Product Areas Leads (PALs), Product Owners (PO), NCS Technology Agile Teams, Service and Operational Business users, as well as APS support resources.</li><li>This role requires a combination of strong analytical and critical thinking skills and the ability to self-motivate and prioritize work</li></ul><p><br><strong>The Expertise and Skills You Bring </strong></p><ul><li>Bachelor degree required (preferably in business administration, finance, computer information systems or related fields)</li><li>8+ years of business experience required; Financial Services experience desired</li><li>Practical experience with process design, BPM, workflow, or business process analysis is highly desirable</li><li>Knowledge of Xtrac, BPMN, workflow, analytic and related tools is highly desirable</li><li>XTRAC admin configuration or similar workflow tool management experience is desirable</li><li>8+ years of Client engagement/management experience preferred</li><li>5+ years of information systems experience is preferred</li><li>Experience with Forms.io, Camunda, or Smart Communications is highly desirable</li><li>Sufficient aptitude to continually adapt to changing technology is required</li><li>Proven problem solving, strong critical thinking and troubleshooting ability is required</li><li>Ability to write SQL queries and perform data analysis is required.</li><li>Proven client communications skills using various mediums is highly desirable</li><li>Working knowledge of MS Word, Excel, PowerPoint, is required. Drawi.o or Visio is a plus.</li><li>Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required</li><li>Good communication skills with team and stakeholders</li><li>Lean Process Mapping skills are a plus</li><li>Continuous improvement mindset where mistakes and failures are viewed as opportunities to learn and improve.</li></ul><p><strong>Configuration, Implementation and Support:</strong></p><p>Primary work entails designing and configuring workflows using our internally workflow Application, XTRAC. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. As an Administrator of suite of tools managed by our BPO team, you will be required to have a deep understanding of the tools as well as their integrations with each other and with other applications used throughout the business.</p><p>The Principal System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The Principal Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the BPO solution set. Post implementation maintenance and improvement are required elements of the client relationship. The Principal Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client’s overall satisfaction with BPO Solutions and adoption of preferred workflow platforms, and has frequent client interactions.</p><ul><li>Document requirements and recommend specific workflow automation solutions to clients</li><li>Design, develop, test, deploy and maintain workflows built with our suite of workflow applications</li><li>Participate in small room and big room planning in an Agile environment</li><li>Participate in and facilitate conference calls as needed</li><li>Identify product and infrastructure dependencies relative to assigned projects or clients</li><li>Collaborate with other associates or functions as needed to support client needs</li><li>Write test cases, test, and facilitate user testing</li><li>Cross Train and may provide some informal training</li><li>Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept.</li><li>Perform and/or support business validation in a production environment after hours when needed</li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong></p><p><br><strong>The Team</strong></p><p>Fidelity Charitable is the brand name for the Fidelity® Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants.</p><p>The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Principal System Analyst (XTRAC)

<h3>Job Description:</h3><h3><strong>The Role</strong></h3><p>As a Software Engineer in Test, will blend extensive technical experience in test automation with business domain knowledge and data analysis. In an agile structure, you will partner with Squad Leads to implement test automation and execute manual testing to increase efficiencies in testing and support the squad in building highly stable applications that meet business needs. In FFIO Test Engineering Chapter, we work in partnership with squad leaders and squad members that align to FFIO Product Areas to promote testing practices, implement test automation, and execute testing in support of technology-based initiatives.</p><p>In this role, the SET will be working with a team of technologists passionate about promoting testing practices, implementing test automation, and executing testing with development and business partners!</p><ul><li>Developing and maintaining automated suites of tests to assess product quality and release readiness</li><li>Train squads on test management</li><li>Collaborate with the team on improving test coverage and overall application health</li><li>Conduct manual testing when needed</li></ul><h3><strong>The Expertise and Skills You Bring</strong></h3><ul><li>5+ years of software product experience working on commercially available software</li><li>3+ years of relevant technical experience and experience in test automation</li><li>Experience in Agile / Scrum methodology</li><li>Testing Process and automation experience</li><li>Financial services and agile experience preferred</li><li>Bachelor’s degree or greater is required</li><li>Hands on experience with crafting and maintaining testing frameworks like Junit, Cucumber, Fitnesse</li><li>Intermediate Java skills</li><li>Good understanding of web services testing</li><li>SQL skills is a must</li><li>Data analysis and technical troubleshooting</li><li>Build efficiencies in testing that increase agility and time to deliver business value</li><li>Drive a strong quality practice and influence the Squad to focus on quality in each sprint</li><li>Continuously focus on improving stability and resiliency of critical business processes and applications</li></ul><h3><strong>The Team</strong></h3><p>In FFIO Test Engineering Chapter, we work in partnership with squad leaders and squad members that align to FFIO Product Areas to promote testing practices, implement test automation, and execute testing in support of technology-based initiatives.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

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