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<h3>Job Description:</h3>Senior Systems Engineer Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being systems engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. The Expertise We’re Looking For <ul><li>Minimum 5 years in a systems engineering role. Developing, implementing, and maintaining contact center solutions using enterprise platforms such as Genesys, Avaya, Cisco, Amazon Connect and other similar sysatems is a plus. </li></ul><ul><li>Demonstrated strong leadership and organizational abilities, coupled with excellent communication and presentation skills. Possesses robust problem-solving and analytical capabilities. </li></ul><ul><li>Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation </li></ul><ul><li>Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity. </li></ul><ul><li>Define, champion, and manage the pace, tools, best practices, and related development methodologies. Effectively address functional and quality goals of systems during design activities. </li></ul><ul><li>Familiarity with Docker and container-based development and deployment practices as well as with CI/CD pipelines </li></ul><ul><li>Working knowledge of VoIP, SIP and data applications/networking a plus. </li></ul><ul><li>Demonstrate ability to effectively interact with all levels of management/personnel </li></ul><ul><li>Proven ability to work independently and professionally in high-pressure, high-visibility situations within tight timeframes, while also documenting processes and procedures as assigned. </li></ul><ul><li>Experience supporting 24/7, continuous availability production environments </li></ul>The Skills You Bring <ul><li>You own the outcome by taking personal accountability for delivering strong results </li></ul><ul><li>You can collaborate with others in a team-oriented, fast-paced environment </li></ul><ul><li>You create clean and testable code that can be used as an example to less experienced engineers </li></ul><ul><li>You question the way things are done, always seeking to improve the productivity of the team </li></ul><ul><li>You can make the complex understandable. Solve complex problems, not just detect them </li></ul><ul><li>You believe automation is key to produce high quality software at an increasingly faster pace </li></ul><ul><li>Passion and intellectually curiosity to learn new technologies and business areas </li></ul><ul><li>Translate architectural standards into application level design </li></ul><ul><li>Creating intuitive solutions to real world business problems </li></ul><ul><li>Strong facilitation, influencing and negotiation skills </li></ul><ul><li>Excellent communication skills, both through written and verbal channels </li></ul><ul><li>Excellent collaboration skills to work with multiple teams in the organization and understand when and how to escalate </li></ul>The Value You Deliver <ul><li>Leading technology solutions to deliver business value across scrum team(s) by creating intuitive solutions to real world business problems </li></ul><ul><li>Growing our agile development culture through use of excellent engineering skills and a deep knowledge of industry standard methodologies </li></ul><ul><li>Guiding/developing, communicating and overseeing implementation of high-level and low-level design in compliance to roadmap, architecture and design standards defined by Business Unit </li></ul><ul><li>Working closely with business and technology teams to help increase speed of delivery, improve quality of code, improve production stability and availability </li></ul><ul><li>Collaborating in an autonomous team, owning all aspects of delivery (Coding, Quality, DevSecOps) as well as helping to transform the devops, provisioning, testing and operational capabilities of the platform </li></ul><ul><li>Simplifying the complex through consistency, refactoring and repeatability </li></ul><ul><li>Helping in developing and executing operational stability practices supporting the Associate Experience within the Call Centers and Investment Centers </li></ul><ul><li>Improving monitoring &amp; telemetry of applications, platforms and service interdependences allowing Service Desk and Support teams to be proactive vs reactive </li></ul><ul><li>Helping lead support teams through incident management and crisis management </li></ul><ul><li>Leading end to end sub initiatives </li></ul><ul><li>Supporting and communicating relevant IT governance policies, procedures, and processes </li></ul>For more like this search #SWE <h3>Category:</h3>Information Technology

Fidelity Investments

Senior Systems Engineer

<h3>Job Description:</h3>Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis.The current contact call center platform resides on Genesys as well as Amazon Connect but candidates with other contact center experience or with a systems engineer or SRE background interested in learning the current platform and exploring other solutions for the contact call center platform are encouraged to apply.The Expertise We’re Looking For<ul><li>Minimum 2 - 3 years experience preference in the voice/telephony area</li><li>Strong leadership and organizational skills</li><li>Good communication and presentation skills with strong problem solving and analytical skills</li><li>Experience with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation</li><li>Ability to work independently as well as collaboratively in high pressure/visibility situations within tight timeframes</li><li>Ability to learn about enterprise-scale platform architecture which includes considerations for high availability and business continuity.</li><li>Familiar with data communication protocols such as Web, telephony, and other protocols: HTTP, SIP, TLS/SSL, TCP/IP, SNMP, LDAP, RDP, SDP</li><li>Familiarity with Docker and container-based development and deployment practices</li><li>Experience with CI/CD pipelines and utilizing uDeploy and/or Ansible</li><li>Experience managing, configuring and tuning Linux operating systems</li><li>Working knowledge of VoIP, SIP and data applications/networking</li><li>Provision new services/technologies, providing cost effective telecommunications systems and technology options/solutions</li><li>Softphone software installs, configuration and troubleshooting</li><li>System backups and reboots</li><li>Documentation of process and procedures as assigned</li><li>Ability to troubleshoot problems, perform dev unit testing/quality assurance, and support user acceptance testing to ensure successful project implementations. Provide the appropriate level of documentation and transition information for project efforts for application support and knowledge sharing as desired by methodology.</li><li>Experience supporting 24/7, continuous availability production environments</li></ul>The Skills You Bring<ul><li>You own the outcome by taking personal accountability for delivering strong results</li><li>You can collaborate with others in a team-oriented, fast-paced environment</li><li>You create clean and testable code that can be used as an example to less experienced engineers</li><li>You question the way things are done, always seeking to improve the productivity of the team</li><li>You can make the complex understandable. Solve complex problems, not just detect them</li><li>You believe automation is key to produce high quality software at an increasingly faster pace</li><li>Passion and intellectually curiosity to learn new technologies and business areas</li><li>Collaborating with others to help translate architectural standards into application level design</li><li>Creating intuitive solutions to real world business problems</li><li>Good communication skills, both through written and verbal channels</li><li>Good collaboration skills to work with multiple teams in the organization and understand when and how to escalate</li></ul>The Value You Deliver<ul><li>Understanding high-level and low-level design in compliance to roadmap, architecture and design standards defined by Business Unit</li><li>Focus on delivering work using engineering principles and best practices and beginning to understand how to help influence speed of delivery and improve quality of code</li><li>Collaborating in an autonomous team, owning all aspects of delivery (Coding, Quality, DevSecOps) as well as helping to transform the devops, provisioning, testing and operational capabilities of the platform</li><li>Executing operational stability practices supporting the Associate Experience within the Call Centers and Investment Centers</li><li>Using specifications to help improving monitoring &amp; telemetry of applications, platforms and service interdependences allowing Service Desk and Support teams to be proactive vs reactive </li><li>Participating as needed to help with production incidents</li></ul>For more like this search #SWE<h3>Category:</h3>Information Technology

Systems Engineer

<h3>Job Description:</h3>Workplace Investments (WI) provides solutions to manage 3rd party company employee’s benefits.The Expertise We’re Looking For:<ul><li>B.S. or above in Computer Science or related field required.</li><li>6+ years of experience in developing with client-side Mobile Technologies.</li></ul>The Skills You Bring<ul><li>Good understanding of Object-Oriented Programming and Functional Programming.</li><li>Familiar with common Design Patterns, especially the ones with Front End.</li><li>Extensive experience of HTML, CSS, JavaScript and TypeScript.</li><li>Extensive experience of Angular v16 and above and Ionic 6+.</li><li>Experience using NodeJS and NPM.</li><li>Experience consuming JSON based RESTful services.</li><li>Experience building reactive applications using observables and RxJS.</li><li>Experience working with reactive state management using NgRx.</li><li>Experience using Git/BitBucket.</li><li>Experience using test frameworks such as Jest and playwright.</li><li>Strong knowledge of continuous integration, static code analysis and test-driven development.</li><li>Knowledge of CSS pre-processors and extension languages such as SASS or SCSS.</li><li>Experience using UNIX/Linux Shell Scripting Languages and System Tools such as Bash</li><li>Knowledge of CI/CD tools such as Jenkins and Artifactory</li><li>Strong analytical skills with the ability to solve problems and formulate recommendations.</li><li>Communication, influencing and leadership skills.</li></ul>How Your Work Impacts the OrganizationWorkplace Investing systems group designs, develops and implements high volume secure online products and services to meet market and Fidelity enterprise needs while establishing long-term competitive advantage in the workplace benefits space. As one of the 3 main Operational arms of Fidelity – Workplace Investing goal is to be the most trusted service provider to our clients - be they the Company the employee works for or the end employee.#SWE<h3>Category:</h3>Information Technology

Senior Software Engineer

<h3>Job Description:</h3>Director, Full Stack Engineering. High Income and Alternatives Investment TechnologyThe High Income and Alternatives Technology team manages and develops technology platform that supports our high yield investment team with over $100B of client assets in US high yield debt, emerging market debt and a growing list of high yield alternative credit products.As an HI &amp; A Technology Chapter Leader, you blend engineering solutions, standards and practices with a passion for coaching, mentoring, and developing associates. You are deeply committed to improving the value and quality delivered to our customers, with a focus on maintainability and stability.In an agile structure you will collaborate with other leaders to establish the standards for your chapter, influence the strategic decisions and build solutions with your expertise and technical knowledge. You will directly manage several engineers who primarily work within autonomous squads across a product area but report directly to you. You are dedicated to helping them grow and develop in their knowledge area (technical and business) and ensure alignment on the “how” of the work they perform. You are committed to developing your own expertise and knowledge to bring the latest thinking to your role to empower others with that knowledge.You will spend a percentage of your time applying your expertise and experience to help advance the work and improve squad performance, ensuring high quality and excellent engineering standards are met.The TeamsYou work in partnership with Chapter Area Leads, Squad Leads and other Chapter Leaders aligned to Asset Management High Income and Alternatives Technology Areas to ensure consistent standards and quality.The Expertise You Have<ul><li>Bachelor’s or higher degree in a technology related field (e.g. Engineering, Computer Science, etc.) required</li><li>This role requires 15+ years’ industry experience with proven technology leadership and 5 years strong people management experience</li><li>Experience in designing and building highly scalable software solutions</li><li>Expertise in Engineering methodologies in Mid-tier and UI development</li><li>Strong awareness and appreciation of data tier development</li><li>Experience leading, coaching, mentoring, and developing people and teams</li><li>Experience identifying and acquiring talent needs; and resource planning and talent allocation across large organizations</li><li>Financial services experience preferred but not required</li></ul>The Skills You Bring<ul><li>You are an inspirational people leader, capable of developing others to accelerate their journey to mastery</li><li>You possess excellent interpersonal and communication skills with which you build and maintain strong cross-functional partnerships and relationships at all levels of the organization</li><li>Strong ability to work across numerous squads and balance the priorities of business and technology demands</li><li>Have a continuous improvement mentality and encourage an Agile way of working</li><li>You optimally develop and proactively share your insights, knowledge, industry practices and perspectives and build the same expectation within your chapter</li><li>You are intellectually curious and model a culture of continuous learning, mentoring and coaching.</li><li>Champions practices and capability development across the squad in areas such as Quality, Automation, DevOps, CI/CD, Design, and Code Reviews</li></ul>The Value You Deliver<ul><li>Ensuring chapter talent composition aligns with strategic business priorities including workforce planning vital to provide increased value and results for customers and the business</li><li>Supporting and empowering chapter members to enable delivery of increased value in their teams</li><li>Enabling an agile and frictionless organization by demonstrating agile behaviours</li><li>Proactively partnering with Chapter Area, Product Area Owner, Centre of Excellence, and Product Owners to:</li></ul><ul><li>Influence strategic backlog and prioritization decisions related to your area of expertise</li><li>Measure performance through established objectives and KPI’s to deliver agreed upon business, technology, and people results</li><li>Align chapter members across squads and product areas to ensure the best utilization of talent while also building learning opportunities and learning day content to develop skills</li><li>Set and apply standards and ensure the work performed is aligned with established road maps</li><li>Remove impediments to delivering value</li><li>Collaborate with chapter leadership team to reduce technical debt and modernize applications</li><li>Continuously focus on improving stability and resiliency of applications and batch processes</li><li>Relentlessly work on improving engineering standards and quality</li></ul>#SWE<h3>Category:</h3>Information Technology

Director, Software Engineering

<h3>Job Description:</h3><h3>The Team</h3>This is a Senior Cyber Engineering role in the API Security team (part of the Application and Infrastructure Security Product Area) within the Enterprise Cybersecurity business unit.The focus of this team is to enable API Security Solutions and processes that will help to improve the Security Posture of our APIs across our infrastructure.<h3>The Expertise You Have</h3><ul><li>5+ years of experience in the field of software engineering ideally with a focus on Application or API Security</li><li>Strong knowledge of API protocols/frameworks (e.g., REST, SOAP, GraphQL, gRPC), API gateways, Authentication and Authorization Protocols (OAuth2/OIDC/JWT etc.).</li><li>Strong Understanding of OWASP API Security Top 10 and secure coding practices.</li><li>Familiar with common API Vulnerabilities</li><li>Familiarity with runtime security, eBPF, and traffic monitoring for API discovery would be considered a plus</li><li>Expertise in API Security frameworks and experience with API Security Testing tools (DAST, AST, etc.) and Runtime API protection platforms would be considered a plus</li><li>Any application security experience, including Pen Testing, Static Composition Analysis (SCA), Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), and Web Application Firewalls (WAF) would be considered a plus</li></ul><h3>The Skills You Bring</h3><ul><li>Proven knowledge and experience of engineering principles, patterns and practices</li><li>Experience with modern agile engineering approaches and focus on operational excellence.</li><li>You have shown the ability to engage with other teams or vendors in a positive manner to collaborate to achieve a positive outcome</li><li>Excellent interpersonal and communication skills </li><li>Strong analytical skills and ability to tackle issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience, and judgement. </li><li>You have a passion for continual learning and are always ready to guide, support and/or mentor other members of your team! </li></ul><h3>The Value You Deliver</h3><ul><li>You are a creator and a doer who will help us tackle real-life problems and meet real consumer needs. </li></ul><ul><li>Lead the end-to-end deployment of API security solution(s)</li><li>Collaborate with development, operations, and security teams to ensure smooth integrations with other applications</li><li>Monitor platform performance and ensure it aligns with the agreed KPIs and SLAs.</li><li>Optimize platform configurations to detect and prevent API-related threats.</li></ul><ul><li>Contribute to the planning, execution, and delivery of API security initiatives as part of the broader security improvement roadmap.</li><li>Stay ahead of emerging threats and technologies, recommending improvements to the API security framework.</li></ul><ul><li>Help integrate API security solutions into CI/CD pipelines for continuous testing and monitoring.</li><li>Develop scripts and tools to streamline processes and conducting data analysis.</li></ul><ul><li>Document processes, configurations, and lessons learned to ensure knowledge transfer across the organization.</li></ul>Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. <h3>Category:</h3>Information Technology

Senior API Security Platform Engineer

<h3>Job Description:</h3>This is a Senior Cyber Engineering role in the API Security team (part of the Application and Infrastructure Security Product Area) within the Enterprise Cybersecurity business unit.The focus of this team is to enable API Security Solutions and processes that will help to improve the Security Posture of our APIs across our infrastructure.<h3>The Expertise You Have</h3><ul><li>2+ years of experience in the field of software engineering ideally with a focus on Application or API Security</li><li>Strong knowledge of API protocols/frameworks (e.g., REST, SOAP, GraphQL, gRPC), API gateways, Authentication and Authorization Protocols (OAuth2/OIDC/JWT etc.).</li><li>Strong Understanding of OWASP API Security Top 10 and secure coding practices.</li><li>Familiar with common API Vulnerabilities</li><li>Expertise in API Security frameworks and experience with API Security Testing tools (DAST, AST, etc.) and Runtime API protection platforms would be considered a plus</li><li>Any application security experience, including Pen Testing, Static Composition Analysis (SCA), Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), and Web Application Firewalls (WAF) would be considered a plus</li></ul><h3>The Skills You Bring</h3><ul><li>Proven knowledge and experience of engineering principles, patterns and practices</li><li>Experience with modern agile engineering approaches and focus on operational excellence.</li><li>You have shown the ability to engage with other teams or vendors in a positive manner to collaborate to achieve a positive outcome</li><li>Excellent interpersonal and communication skills </li><li>Strong analytical skills and ability to tackle issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience, and judgement. </li><li>You have a passion for continual learning and are always ready to guide, support and/or mentor other members of your team! </li></ul><h3>The Value You Deliver</h3><ul><li>You are a creator and a doer who will help us tackle real-life problems and meet real consumer needs. </li><li>Collaborate with development, operations, and security teams to ensure smooth integrations with other applications</li><li>Monitor platform performance and ensure it aligns with the agreed KPIs and SLAs.</li><li>Optimize platform configurations to detect and prevent API-related threats.</li><li>Contribute to the planning, execution, and delivery of API security initiatives as part of the broader security improvement roadmap.</li><li>Stay ahead of emerging threats and technologies, recommending improvements to the API security framework.</li><li>Help integrate API security solutions into CI/CD pipelines for continuous testing and monitoring.</li><li>Develop scripts and tools to streamline processes and conducting data analysis.</li><li>Document processes, configurations, and lessons learned to ensure knowledge transfer across the organization.</li></ul>#Cyber<h3>Category:</h3>Information Technology

API Security Platform Engineer

<h3>Job Description:</h3>The Fidelity ECS Software Engineering team is seeking a highly skilled Data Engineer to join our core datastore project. This role involves the analysis, data modeling, ETL, and ingestion of data along with the opportunity to analyse and draw key insights from collected data. The ideal candidate will have strong experience with SQL Managed Instances in Azure cloud, as well as a solid understanding of modern data engineering best practices and experience in Agile software delivery. You will be responsible for designing, developing, and maintaining robust data pipelines and solutions for the provision of data and insights to critical applications across multiple areas of the organization. Additionally, you will help define, implement, and advance data engineering practices, standards, and strategies, contributing to the progression of modern engineering practice across our platforms and teams. Key Responsibilities: <ul><li>Design, develop, and maintain high-quality data pipelines and solutions for core applications. </li><li>Perform comprehensive data analysis and modeling to support business requirements. </li><li>Develop and maintain ETL processes for efficient data ingestion and transformation, experience with SnapLogic would be a plus. </li><li>Ensure the performance, security, and scalability of data solutions. </li><li>Collaborate with data scientists, analysts, and other stakeholders to define, design, and implement data solutions. </li><li>Participate in code and design reviews to maintain high data engineering standards. </li><li>Contribute to the continuous improvement of data engineering practices, standards, and strategies. </li><li>Implement and maintain CI/CD pipelines to ensure smooth and efficient data ingestions and delivery. </li><li>Work closely with product owners, technical leads, and architects to influence technical improvements. </li></ul>. Required Expertise: <ul><li>Passion for data engineering and a commitment to excellence. </li><li>Degree in Computer Science, Data Engineering, Information Technology, or equivalent. </li><li>Minimum of 5 years of enterprise data engineering experience and advanced knowledge of data architecture and database technologies. </li><li>Strong experience with MS SQL, understanding of SQL MI in Azure cloud a plus. </li><li>Proficiency in data analysis, data modelling, and ETL processes. </li><li>Familiarity with data warehousing concepts and technologies. </li><li>Experience working in a CI/CD environment with tools like Git SCM, Jenkins, and Docker. </li><li>Familiarity with Agile practices and experience delivering data solutions in an Agile environment. </li></ul>Skills and Attributes: <ul><li>Excellent analytical, problem-solving, communication, and organizational skills. </li><li>Ability to prioritize and manage multiple data-related tasks simultaneously. </li><li>Strong team player with a collaborative and positive attitude. </li><li>Ability to work independently under general direction. </li><li>Commitment to quality and adherence to data engineering best practices. </li></ul>Value You Deliver: <ul><li>Deliver high-quality, timely, cost-effective, and maintainable data solutions in an Agile environment. </li><li>Contribute to test automation code and practices for data pipelines. </li><li>Participate in data engineering practices such as code and design reviews, and define source control, environment, and build and deployment strategies. </li><li>Collaborate with product owners, technical leads, and architects to drive technical improvements. </li><li>Share innovative data engineering practices and knowledge with team members. </li></ul>Team Culture: <ul><li>Passionate about solving complex data problems. </li><li>Enjoy working in teams, collaborating, sharing, and learning. </li><li>Self-motivated, take initiative, and make decisions with a bias for action. </li><li>Committed to quality, strong data engineering standards, and building with testability, scalability, and resiliency in mind. </li></ul>#SWE<h3>Category:</h3>Information Technology

Senior  Data Engineer

<h3>Job Description:</h3>Our workspace encourages fresh ideas, creative thinking and rewards visionary, passionate individuals. We pride ourselves on a culture that allows you to share, collaborate and be yourself in a highly dynamic and inclusive workplace. We have an outstanding opportunity for a Senior Full Stack Engineer to work in Fidelity Ireland’s Asset Management Technology group. Our team is responsible for designing, developing &amp; implementing products for ‘Cross Advisor Trading'; encompassing Currency Management, Foreign Exchange (FX) Trading, and Securities Lending focused primarily on AWS Cloud Development.The Expertise we’re looking for<ul><li>Bachelor's degree in computer science or equivalent technology field.</li><li>5+ years’ experience, preferable within financial services and/or a shared service model</li><li>Strong attention to detail &amp; analytical skills.</li><li>Experience working with some of the following: Java, J2EE, Spring Boot, Spring Framework, Angular, NPM, Maven, Git, REST.</li><li>Experience working with AWS Cloud Technologies and Services such as EC2, EKS, CloudWatch, S3, VPCs is welcomed.</li><li>Hands-on experience developing and maintaining build/deployment pipelines.</li><li>Strong process management &amp; decision-making skills.</li><li>Experience in supporting UAT &amp; Production environments.</li><li>Well-practiced in software quality concepts and tools at different levels of testing (unit, component, integration, functional and performance tests).</li><li>Strong understanding of coding patterns and engineering standard methodologies.</li><li>Familiarity with Agile standard methodologies within the Scrum context.</li></ul>The Skills You Bring<ul><li>Your excellent interpersonal, verbal, and written communication skills.</li><li>Flexibility to understand and deliver towards multiple technology stacks.</li><li>An ability to work well on global teams and in fast-paced, cross-collaborative environments.</li><li>An attitude to think ahead, anticipate questions, plan for contingencies, and find alternative solutions.</li><li>Be motivated and show desire to learn about the business and new technologies.</li></ul>The Value You DeliverAt Fidelity, collaboration isn’t just about working together, but also about improving lives together. Our success as a firm is due to the personal responsibility and pride that our associates take in getting things just right, and the compassion that drives us to focus and commit for our customers and each other. Included in the value that you’ll deliver are:<ul><li>Providing the means to manage the FX business processes in Trading.</li><li>Participating in various projects and operational improvement initiatives focused on improving the existing workflow, quality, efficiency, and policy &amp; procedures.</li><li>Delivering superior results quickly and efficiently, using effective time management skills.</li><li>Innovation through curiosity and comprehensive understanding of business processes and challenges.</li></ul>How You’re Work Impacts the OrganizationFidelity Investments is one of the world's largest providers of financial services, and offers investment management, retirement planning, brokerage, human resources, and benefits outsourcing services to individuals and institutions. Asset Management Technology (AMT) provides worldwide technology and support to all the Investment Management, Research, Trading, and Investment Operations functions. AMT is an integral partner for Asset Management to deliver innovative, scalable, industry-leading investment tools that enable Asset Management to achieve competitive advantage globally.#SWE<h3>Category:</h3>Information Technology

Senior Full Stack Engineer

<h3>Job Description:</h3>Principal TechOps EngineerAs a principal member of the TechOps SRE team, you'll work closely with our engineering partners to help enable and drive initiatives from design to implementation. Our highly available multi-region Kubernetes (AWS EKS) environments are best-in-class and central to our enterprise-grade infrastructure strategy. These growing environments currently support numerous mission-critical workloads. In this exciting role, you’ll have the opportunity to further develop and refine your skills, collaborate across numerous Fidelity teams, and continue to grow in a fun, collaborative, and rapidly changing environment. This is a phenomenal opportunity to have a direct impact on the emerging strategies of our infrastructure and deployments, while at the same time, helping enable the expansion of our business.The Skills and Expertise You Bring<ul><li>5+ years of hands-on experience with AWS in a production environment</li><li>Experience building and deploying Docker images</li><li>Experience migrating applications from other container orchestration solutions (such as ECS) to Kubernetes preferably on EKS</li><li>Production experience running Kubernetes workloads ideally on AWS EKS</li><li>Experience managing and maintaining Kubernetes Clusters on AWS EKS</li><li>Experience with Confluent or Kafka</li><li>Experience creating and deploying Helm charts &amp; libraries</li><li>Hands-on experience with Jenkins Core, including authoring and maintaining declarative CI/CD pipelines and libraries</li><li>Experience with monitoring tools e.g., CloudWatch, Datadog &amp; Splunk Cloud</li><li>Proficiency with UNIX operating systems and shell scripting</li><li>Experience with Amazon Web Services (AWS), having managed services and applications in a large AWS cross-account environment using IAM and federated SSO</li><li>Experience crafting and maintaining logging, monitoring, and alerting capabilities using tools like Datadog and Splunk</li><li>Ability to communicate at all levels with track record of strong written and verbal communications</li><li>See problems as opportunities to automate</li><li>Ability to work independently with minimal direction</li><li>Drive and champion the overall design of highly available, secure, scalable microservices-based applications in AWS</li><li>Track record of providing technical leadership to strong teams of Site Reliability Engineers / Cloud Engineers</li><li>Experience with configuring and deploying resilient infrastructure in multiple regions and multiple availability zones</li><li>Work multi-functionally with other organizations and collaborate with our risk, product and engineering team leaders</li><li>Leading the initiative to craft and deploy our applications to the cloud</li><li>Promoting a DevOps mentality, providing mentorship and establishing development standard methodologies for AWS infrastructure-as-code</li><li>Championing automation tools to improve software delivery and reduce risk</li><li>Production experience with infrastructure-as-code (IaC), Terraform preferred</li><li>Programming experience, e.g., Python preferred</li><li>Experience with distributed version control systems, Git preferred</li><li>Experience with Apache or Confluent Kafka a plus</li><li>Experience with the agile software development lifecycle and Kanban preferred</li><li>Experience with CDN Providers e.g., Akamai preferred</li></ul>The TeamFidelity Digital Assets℠ , a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum.Fidelity Digital Assets℠ embraces an entrepreneurial culture and startup mindset while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.Within Fidelity Digital Assets, Technical Operations team is central to our initiative of moving to the cloud. The team uses AWS services to secure our network and scale our applications to ensure their up-time and reliability. Team members are hands-on Site Reliability Engineers who promote a DevOps approach, with a focus on infrastructure-as-code, security and automation.#cryptojobs<h3>Category:</h3>Information Technology

Principal TechOps Engineer

<h3>Job Description:</h3>Enterprise Cybersecurity (ECS) is seeking a Product Analyst to join our Software Engineering Team. We are looking for an individual who has a passion for systems/business analysis, requirements gathering, providing value to our customers, and agile product delivery. The Product Analyst will join forces with the squad lead, engineers, and architects to ensure our business objectives become reality in our Access Controls space. The TeamEnterprise Cybersecurity is responsible for protecting the firm from external and internal threats against our infrastructure, data and systems. In this role you will work in partnership with other product analysts, product and engineering leads, engineers and architects on the Access Control Tools Team owning and directing the definition and delivery of high value, business critical applications and tools deployed throughout the organization.The Expertise and Skills You Bring <ul><li>8+ years’ experience as systems analyst or business analyst delivering software using agile development practices. Additional experience in the cybersecurity or financial services industry would be beneficial.</li><li>Bachelor's degree or equivalent career experience in either Computer Science, Management Information Systems, Business Information Systems or related field</li><li>Experience working with modern application development methodologies.</li><li>Experience with Jira and Jira Align, or other comparable Agile tools is a plus </li></ul>The Value You Deliver<ul><li>Expert understanding of complex business needs and challenges with a keen ability to influence product strategy to enable customer success</li><li>Expertise in eliciting requirements from non-technical and technical stakeholders across the enterprise and translating them to well-defined, consumable epics and stories with clear business value and acceptance criteria with a focus on user needs</li><li>Expert mastery of advanced business analysis techniques and product ownership skills including translating analysis into actionable insights to inform product and team objectives</li><li>Expert ability to conduct research and analysis independently including applying data-driven insights, constructing complex diagrams and visualizations, and documenting current and future state of complex projects</li><li>Functions as a domain expert of team’s product(s) and processes and seeks opportunities to document and share knowledge to prevent single point of failure</li><li>Successfully navigates competing priorities and aligns teams across the enterprise to drive strategic, product delivery</li><li>Champions and leads cross-team and cross-product area collaboration to drive strong business outcomes</li><li>Excellent presentation and facilitation skills including proposing informed solutions and recommendations to both technical and non-technical audiences</li><li>In-depth understanding of agile methodologies including Scrum, Kanban, and Lean principles and leverages agile ways of working to improve product delivery on team</li><li>Creates and maintains complex documentation for reference by external teams and stakeholders including product documentation, technical diagrams, and business requirement documents</li><li>Operates with a continuous improvement mentality and mentor's junior analysts by sharing expertise and cultivating curiosity </li></ul>Related Certifications<ul><li>Certifications such as CSPO, CSM, IIBA (CCBA, CBAP, POA), and Cyber or Technical certificates are a plus.</li></ul>#SWE<h3>Category:</h3>Information Technology

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