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<h4>Description</h4> As a Senior Business Analyst, you will join a team of passionate Health &amp; Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as requirements expert and are responsible for providing all business analysis support in an Agile environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an agile innovative culture and build a positive environment for your squad. The Expertise and Skills <ul><li>Education </li><li>BS or BA Required </li></ul><li>Experience: </li><li>5 – 7 years of Business Analysis experience required </li><li>At least 5 years of direct experience with Health &amp; Welfare Annual Enrollment </li><li>5 – 7 of experience in Health &amp; Welfare benefits outsourcing with exposure to flexible benefits, benefits outsourcing record keeping system configuration and implementation </li><li>The ability to critically analyze complex business requirements/product issues </li><li>Proven understanding of Fidelity’s end to end business process life cycle, data process flows, and plan level provisions is desired </li><li>Proficient understanding of core product mechanics, record keeping systems and regulatory environment </li><li>Critical thinking skills and initiative; ability to think across Agile Squads and product categories </li><li>Ability to function at a high level in an exciting Agile work environment </li><li>Strong technical skills and an ability to apply them in an analytical process </li><li>Strong organizational skills to define and meet deadlines within an Agile squad structure </li><li>Advanced skills in MS Word, MS Excel, and MS Access The Value You Deliver <ul><li>Partner with the Client delivery Portfolio Manager and Healthcare Program Managers to understand the goals and the work for each sprint </li></ul><ul><li>Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects </li><li>Perform complex data analysis and reporting for effective client decisions </li><li>Proactively Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design </li><li>Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities </li><li>Perform root cause analysis when issues arise before and after code migrations </li><li>Assist with training, mentoring and coaching new associates. </li><li>Committed to Agile values, pillars, and priorities to fortify your Agile squad </li></ul></li>

Fidelity TalentSource

Business Analyst

Cloud Engineer - Container Platforms The Role Do you want to work with leading edge container technologies and build platforms for exceptional levels of scale ? As a Senior Cloud Engineer in our Container Management Platforms area, you will work within a diverse team comprised of passionate technologists who believe in the power of innovation and constant collaboration. We believe that small, empowered, self-motivated teams can achieve outstanding things. We are passionate about opensource contribution, sharing our expertise and knowledge with the engineering community while adopting a continuous learning approach support by a dedicated learning day each week. The Expertise and Skills You Bring <ul> <li>1. Ability to write code and developing within Golang. Potentially would consider Python if strong in other required skills, but really want to try Golang to start. 2. Kubernetes, exp with K8's. 3. Ability to Autonomously pick up challenges and work independently. They are looking to hire pretty senior resources. 4. Strong Public Cloud Experience. Preferably in AWS, but Azure is acceptable as well. </li> <li>Experience creating SDK’s in GO / Python Scripting </li> <li>Hands on experience building scalable cloud applications. </li> <li>Strong understanding of software engineering best practices and principles </li> <li>Hands on experience with Continuous Integration and Continuous Delivery/Deployment. </li> <li>Passion for the DevOps culture. </li> <li>Ability to work autonomously and without supervision to pick up challenges and meet deliverables. </li> </ul> Bonus skills <ul> <li>Familiarity with GitOps based tooling (ArgoCD)</li> </ul> The Team This is an opportunity for a highly motivated Cloud Engineer to join the Container Management Platform team working in Fidelity Architecture and Engineering, who are responsible for enabling the next generation streaming platforms across Fidelity. We excel in the construction of high quality, secure and scalable cloud platforms using industry-leading engineering principles and practices. We are a global team which has a passion for open source and continuous learning while pursuing engineering excellence in the cloud in a collaborative, open and transparent culture. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 3 if you would like to request an accommodation.

Senior Cloud Engineer

<h3>Talent Sourcing Partner</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Talent Sourcing Partner to work in Merrimack, NH or Smithfield, RI. The hourly pay rate for this position is $50-$55 per hour. <h3>The Team</h3> Fidelity’s Strategic Sourcing Team is part of a comprehensive Talent Acquisition Strategy to identifying and hiring critical talent for the firm. Our mission is sourcing and attracting high quality passive talent from leading companies in critical skill areas. This team is growing its capabilities to source experienced talent from underrepresented groups. Are you passionate about finding and engaging passive job seekers? As a distributed group, collaboration and team first mentality are still at our core. We rely on our individual strengths to make us stronger as a group. <h3>The Expertise You Have</h3> <ul> <li>5+ years’ experience in recruiting experience that includes both Agency and corporate recruiting (direct placement body of work from a staffing agency may suffice as corporate experience)</li> <li>1+ year of experience in a sourcing function and knowledge of relevant sourcing tools and CRM’s</li> <li>A consultative ability to build the advisory relationship with hiring managers and recruiting partners using market data and industry research</li> <li>Fundamental understanding of agile principles and how they apply to delivering talent</li> </ul> <h3>Skills You Bring</h3> <ul> <li>Ability to strategically build talent pipelines and execute on research, referral generation, events and sourcing campaigns</li> <li>Shown success in identifying and attracting high-quality, professional level candidates across numerous markets and professional communities, while guiding the business partners and candidates through the selection process.</li> <li>Find, engage and activate passive candidates with a marketing mentality and innovative outreach methods to increase response rates</li> <li>A passion for sourcing and continual learning that translates to staying current on new trends and tips for sourcing.</li> <li>Background in sourcing / recruiting technical talent; experience sourcing in the areas of Cloud, Data Engineering &amp; Mobile are a great plus.</li> </ul> <h3>The Value You Deliver</h3> As a part of the Strategic Sourcing Team you will need to bring the ability to rise to the occasion and find success when navigating through ambiguity and shifting priorities. It will be crucial to partner closely with Recruiting and Hiring Managers to build sourcing strategies for finding and attracting talent for our most critical and challenging to fill positions.

Talent Sourcing Partner

Job Description: Senior Software/Cloud Engineer (Cybersecurity Engineering) The role of the Senior Software/Cloud Engineer is to implement and support internally developed system(s), API(s), vendor supported encryption and key management software, and related services to protect critical Enterprise Data. This role offers exposure to industry leading Cryptographic processes &amp; practices, hands-on exposure to Hardware Security Modules, and API driven Key Management as a Service (KMaaS v2) solution in addition to leading systems monitoring tools &amp; technologies. The Team Fidelity Enterprise Technology’s Software Engineering Domain supports the Enterprise Cybersecurity (ECS) Key Management &amp; Encryption (KME) team that is tasked with the lifecycle management of encryption keys. This Senior Cloud Engineer role supports Key Management &amp; Encryption (KME) as part of the ECS Data Security &amp; Detection Tribe that is responsible for implementing &amp; managing best-in-class Cybersecurity engineering solutions to protect Fidelity Systems &amp; Data. This role offers tremendous opportunity for exposure to industry leading Cryptographic processes &amp; practices, exposure to Hardware Security Modules, API driven Key Management as a Service (KMaaS v2) solution, and other leading systems monitoring tools &amp; technologies for Data Protection. The Expertise You Have <ul> <li>Bachelor's degree in computer science or equivalent technology discipline </li><li>8-10 years of experience in a distributed IT Engineering and/or support function </li><li>8-10 years of experience with implementing and supporting APIs, Key Management &amp; Encryption products, and solutions. </li><li>6+ years of experience with cloud computing (setup, migration, management etc.,) </li><li>6+ years of experience with systems and application engineering involving OS hardening, setting up and managing logging and monitoring capabilities for enterprise systems. </li></ul> The Skills You Bring <ul> <li>Strong working knowledge of OS (Linux and Windows) from security point of view (configuration, hardening etc.). </li><li>Knowledge of deploying and managing APIs, and automation/scripting (JAVA, Python/Bash, PowerShell etc.). </li><li>Experience with on-prem and/or cloud based key management solutions like AWS KMS, Azure Key Vault etc. is highly desired </li><li>Very good verbal and written communication skills. </li><li>Good system analysis and problem-solving skills. </li><li>Understanding of Agile methodology and ability to work in a fast-paced Enterprise environment is desired. </li></ul> The Value You Deliver <ul> <li>You will be responsible for Engineering activities that involve Key Management &amp; Encryption environment by working with Business Unit application teams and internal customers. </li><li>You will use well established Enterprise standards, processes, and procedures to ensure Engineering activities are delivered in a timely fashion with high quality of work product. </li><li>Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance </li><li>Contributing to all phases of the development lifecycle </li></ul> The Team This is an opportunity for a highly motivated Senior Software/Cloud Engineer to join the team in Cloud and Platform Engineering (CAPE) who are responsible for enabling the next generation cloud applications and platforms across Fidelity. You will work in a diverse, open and transparent culture using innovative solutions with the latest cloud native technologies and leading-edge engineering practices. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Senior Cloud/Software Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a ServiceNow Developer/Administrator to work in the Enterprise HR Business unit in Merrimack, New Hampshire. This role will be a key player on the Enterprise HR / Payroll Platform team, supporting ServiceNow. You will be part of a team focused on increasing efficiency and transforming the internal case management tool through technology. You be focused on the enhancements of ServiceNow and will collaborate with business and technology partners to solve issues, deliver enhancements, and provide on-going support in an Agile environment. The Expertise we’re looking for <ul> <li>Bachelor’s degree or equivalent work experience </li><li>A minimum of 2+ years Business / Systems Analyst experience in ServiceNow. </li><li>2+ year’s experience in JavaScript on ServiceNow platform </li><li>5+ years ServiceNow configuration experience and/or 2+ years of ServiceNow development experience </li><li>Experience in Human Resources a plus, but not required. </li><li>Experience with requirements definition, documentation, and refinement </li><li>Experience with end-to-end test planning and execution </li><li>Strong analytical and problem-solving skills, with high attention to detail </li><li>Strong written and communication skills </li><li>Excellent interpersonal skills </li><li>Experience in a fast paced, agile environment </li><li>Platform experience </li></ul> The Purpose of Your Role The ServiceNow HR Analyst/Developer will be a part of a team that will manage day to day enhancements and fixes. This role will facilitate the requirements, design, testing, and delivery of projects and system enhancements while representing customer interests. Your role will also ensure the accurate collection, control, processing, and maintenance of confidential employee record data. This position will have the opportunity to work across many different Fidelity teams. The Skills You Bring <ul> <li>You are analytical, technical, problem-solving and communication skills are a key strength </li><li>You are highly organized and have a strong ability to prioritize and work under tight deadlines </li><li>You understand the importance of being detail oriented complemented by a high degree of accuracy </li><li>You have experience with configuring ServiceNow </li><li>You have a keen ability to build and influence relationships </li><li>You are a self-motivated team player with the ability to work independently </li><li>You have good business judgment and ability to maintain confidentiality of all data </li><li>Your attention to detail consistently generates high quality output is a priority in your daily work </li></ul> The Value You Deliver <ul> <li>Manage end to end implementation of ServiceNow enhancements and defects </li><li>Research and advise on existing and upcoming capabilities of ServiceNow </li><li>Research and implement solutions to incidents and requests </li><li>Update standards and procedures documentation as required </li><li>Coordinate &amp; Publish HR Knowledgebase articles </li><li>Creation of automated test scripts to be used for future upgrade releases </li><li>Leverage thorough understanding of business process and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements </li><li>Building trust and leverage solid working relationships with key business partners </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days) in a Fidelity office.

ServiceNow Analyst/Developer

<h3>Job Description:</h3>Principal, Full Stack Engineering The Role: Fidelity is seeking a technical hands-on Principal, Full Stack Engineering to join our Enterprise Customer Contact Center team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are a team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. In this role, you will be: <ul><li>Identifying and helping adopt engineering standards </li></ul><ul><li>Coaching and mentoring more junior team members </li></ul><ul><li>Writing high-quality code for our applications that is reliable, scalable, and reusable </li></ul><ul><li>Understanding and influencing the leadership vision and make it a reality </li></ul><ul><li>Strengthening and promoting the culture of innovation by setting examples </li></ul><ul><li>Finding creative ways to get things done, and do them right </li></ul><ul><li>Fostering a culture of best in class software engineering practices </li></ul><ul><li>Exercising a passion for keeping your knowledge up to date with the latest and greatest </li></ul><ul><li>Ensuring the high level of integrity in the team </li></ul><ul><li>Taking ownership and accountability for determining what needs to be done </li></ul>The Expertise and Skills You Bring <ul><li>Bachelor’s degree or equivalent experience in Computer Science </li></ul><ul><li>8+ years hands-on experience as a software engineer, technical lead or architect </li></ul><ul><li>Have deep hands-on experience with building AWS native Java, Spring, Spring Boot REST APIs </li></ul><ul><li>Experienced with event-based architectures, e.g. Kafka (preferred), ActiveMQ, RabbitMQ, Kinesis </li></ul><ul><li>Hands-on experience developing microservices and applying event-driven design</li></ul><ul><li>Familiarity with NoSQL (MongoDB, DynamoDB, etc.) </li></ul><ul><li>Expertise with DevOps CI/CD continuous integration and continuous deployment practices, and TDD/BDD Test Driven Development / Behavior Driven Development. </li></ul><ul><li>Background with multiple enterprise technologies </li></ul><ul><li>Practical understanding of engineering design principles and patterns </li></ul><ul><li>Experience with Docker / Kubernetes and container-based development and deployment practices</li></ul><ul><li>Understanding of enterprise-scale platform architectures and non-functional requirements, such as security, performance, scalability, and resiliency </li></ul><ul><li>Experience with Agile software delivery methodology </li></ul><ul><li>Ability to trouble-shoot complex data issues across the end-to-end technology stack </li></ul><ul><li>Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes </li></ul><ul><li>Self-starter, curious, collaborative, innovative, eager to learn and guide others every day </li></ul><ul><li>Experience with cloud contact center technologies is a plus </li></ul>The Team The mission of Engineering Strategy Center of Excellence is to advocate for engineering excellence through dedication to quality, best practices, and continuous learning, while cultivating the growth and productivity of engineering talent. We are engineers who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being full stack engineers with a thirst for continued learning, a team-first attitude, and a focus on getting things done. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Principal, Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Data Analyst to work in Westlake, TX or Merrimack, NH. <h3>The Role</h3> As Principal Data Analyst you will co-lead the design and development of data services in support of the Data Experience Squad. You will work iteratively across the data lifecycle, identifying and defining data needs, data model design and delivery of high value data products for the Corporate Technology Group. We are looking for candidates with a bachelor’s degree and 7+ years of related experience in data analysis, or data engineering, or a master’s degree and 5+ years of meaningful experience. <h3>The Expertise and Skills You Bring</h3> <ul> <li>You have expertise in leading significant data or BI related projects in the areas of requirements gathering, analysis, interpretation and translating them to data solutions. </li><li>Strong dimensional data modelling design and implementation experience. </li><li>You are familiar applying data governance and management practices when building data solutions using tools such as Power Designer, Collibra and Alation. </li><li>You have knowledge of DevOps technology and are fluent in agile work methodologies such as scrum and its application. Familiarity with Jira &amp; Jira Align of benefit. </li><li>Strong data analysis and data profiling skills with a demonstrable understanding of SQL/Python. You are experienced independently wrangling insights from datasets to obtain valuable insights. </li><li>You have prior experience working with Snowflake the cloud data warehouse platform, its data lifecycle, data movement and data sharing architecture. Ideally you have SnowPro certification. </li><li>You understand and communicate sophisticated concepts effectively to a variety of audiences, both technical and non-technical. You make the complicated simple. </li><li>You have a passion for continuous learning, mastering of new skills, and staying on top of the latest innovations across data analytics. </li><li>You have experience navigating integrated enterprise data and working across multi-functional teams. You can identify alternative approaches and make recommendations on the benefits and shortcomings of each approach. </li><li>You are known as a go-getter, with the ability to unravel a mystery; data, business process or organizational. </li><li>You are an effective communicator with a good ability to cultivate relationships. You have superb communication and presentation skills. </li><li>Strong results-orientated contributor with an ability to clearly articulate and deliver business value. </li></ul> <h3>The Team</h3> We have an outstanding technology opportunity in the Corporate Technology Data Engineering Chapter Area to deliver modern data solutions to the as part of the Corporate Technology Group at Fidelity. The team’s objectives focus on the provision of critical IT capabilities &amp; data to the to support enterprise reporting, metrics, and analytics across the Enterprise. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. For information about working at Fidelity visit <a href="https://jobs.fidelity.com/en/" target="_blank">Find a meaningful career at Fidelity | Fidelity Careers</a> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. To initiate a request for an accommodation please contact <a href="mailto:accomodationsireland@fmr.com" target="_blank">accomodationsireland@fmr.com</a>.

Data Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Full Stack Engineer in Smithfield, RI or Merrimack, NH! <h3>Principal Full Stack Engineer</h3> <h3>The Role</h3> The Fidelity Institutional Wealth Management Services group is looking for top, full stack engineer talent with a passion for crafting and delivering software solutions to be part of its diverse, globally distributed team of IT professionals responsible for the development and maintenance of IWMS client platforms and offerings. In this role you will use your knowledge of software development, platform integration, and cloud computing to modernize a diverse suite of applications that support our intermediary (clearing and custody) business! You will be a member of our team collaborating with product management, architecture, engineering, and technology partners to innovate, design, and deliver highly scalable applications and platforms using Agile methodologies. <h3>The Team</h3> The IWMS Platform &amp; Technology domain is within the Fund and Brokerage Operations &amp; Technology division. IWMS exists to enable our business partners to win their respective marketplaces by crafting, building, and maintaining the technology platforms and products of Fidelity’s Institutional business units. The Account Authorization and Search squad is part of the Operations Experience and Platform Foundations product area supporting modernization of legacy capabilities. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor's or master’s degree in Computer Science, Software Engineering or related field</li> <li>Superior communication skills and experience mentoring junior developers</li> <li>9+ years of relevant full stack development experience developing, and maintaining multi-tier applications</li> <li>Strong expertise with the following desired skills: Java/JEE, Spring/Springboot, RESTful Services, Cloud (AWS), SQL, NoSQL, Python, Test and Deployment technologies, Kubernetes</li> <li>Experience with API design &amp; development, AWS (Cloud) Migration, Data Design, Batch Processing, Workflow/Process Automation and UI</li> <li>Cloud skills working with AWS EKS/ECS and AWS handled solutions such as Lambda, SQS, EC2, S3, CloudWatch and IAM roles/polices</li> <li>Terraform experience preferred, CloudFormation Templates</li> <li>Experience using logging/observability tools such as Datadog, Splunk and ELK Stack</li> <li>Solid CI/CD skills including full scale security and quality testing, build and deployment automation</li> <li>Proficiency with front-end frameworks, libraries, and related technologies a plus</li> <li>Good analytical, communication and preparation skills and the ability to run with multiple tasks at a given time</li> <li>Proficient with Agile methodologies</li> </ul> <h3>The Value You Deliver</h3> <ul> <li>Deliver high quality, timely, efficient and maintainable software solutions in an agile environment to meet functional and non-functional business requirements</li> <li>Actively contribute to and improve engineering practices such as code and design reviews, source control strategy, environment strategy, testing automation and CI/CD pipelines</li> <li>Work with product owners, peer technologists and architects as required to deliver technical improvements to the platform</li> <li>Develop an understanding of the business domain and actively participate in technology discussions with partners</li> <li>Investigate creative practices and share them with your teams</li> </ul> Please see the below pay rate range for the work location of Rhode Island only: $70.00-$115.70 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Principal Full Stack Engineer

Cloud Engineer The Role As a Cloud Engineer you will work within a highly collaborative, multi-functional team committed to improving the value of our technology solutions. The team blends deep technology &amp; business expertise with a passion for exploring and implementing new emerging technologies while working in an open and transparent way. We are passionate about opensource contribution, sharing our expertise and knowledge with the engineering community, participating in foundations like the CNCF, CDF and FINOS while embracing a continuous learning approach support by a dedicated learning day each week.? The Expertise and Skills You Bring? •?? ?Hands-on experience in 2 or more languages (Python (primary), Java, Go, C++, Angular etc.) •?? ?Experience designing &amp; developing APIs or backend technology stacks.? •?? ?Experience delivering applications using software engineering best practices and principles.? •?? ?Hands on experience applying software engineering design principles &amp; patterns.? •?? ?Strong experience working hands-on with AWS and/or Azure. •?? ?Hands on experience working with infrastructure as code (CFT, Arm, Terraform etc). •?? ?Experience designing and architecting cloud native applications. •?? ?Hands on experience with Continuous Integration and Continuous Delivery/Deployment. •?? ?Model Context Protocol (MCP) knowledge or experience •?? ?Hands on experience with Neo4J Bonus skills? •?? Gen AI / ML experience / Dev assist tools like GH co-pilot or Gemini code assist •?? Cloud Certifications in AWS, Azure or Kubernetes. The Team This is an opportunity for a highly motivated Cloud Engineer to join Fidelity Architecture and Engineering (FAE) and work in a diverse, open and transparent culture where you will contribute to powering the next generation of Fidelity’s digital services through innovative solutions using the latest cloud native technologies and leading-edge engineering practices. Company Overview? At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

<h4>Description</h4><h4>Business Analyst, Customer Solutions</h4>Are you interested in serving the needs of millions of customers at Fidelity's Workplace Investing, by building the best-in-class digital experience that helps them in financial planning, investing, and retirement solutions? As a Business Analyst in Customer Solutions Chapter, you will be a member of an Agile squad “Ideators” responsible for crafting an engaging experience for our clients in our Client Reporting &amp; Analytic product area. Day to day, you will work closely with a team of cross functional and dedicated squad members (product, technology, legal, compliance &amp; risk partners) responsible for delivering specific business goals. In this role, you will work with your squad to provide effective product partnership through communication, risk mitigation, quality assurance, effective delivery and positive relationship building. you must be a highly motivated self-starter with a sense of ownership, attention to detail, and be an effective liaison between stakeholders and your team! <h4>The Expertise and Skills You Bring</h4><ul><li>Identify and document business requirements, current and future states, and provide constructive feedback for future process improvements </li><li>Experience with workflow design, data analysis, data visualization, and impact analysis </li><li>Familiar with the Agile methodology concept and experience in agile tools such as Jira, Confluence, Mural or similar Agile backlog management tools (training is available) </li><li>Define epics, user stories, acceptance criteria, facilitate story refinement sessions, and demo sprint deliverables </li><li>Participate and/or facilitate the daily Scrums, Sprint Planning Meetings, Release Planning, Sprint Reviews and Retrospectives </li><li>Perform end to end Business Acceptance Testing and ensure the traceability of test cases. </li><li>You take initiative to communicate issues/client feedback with Squad Leader/team and resolve issues in a timely manner </li><li>Strong written and verbal communication skills, including the ability to summarize and interpret information with key stakeholders such as Subject Matter Experts, and Business Partners </li><li>3-5 years transferable experience </li><li>Bachelor’s degree preferred </li></ul><h4>The Team</h4>WI Customer Solutions provides the WI Agile organization with business analysts and consultants that are responsible for helping the business achieve results. WI's mission is to help employers attract and retain talent by helping them create a successful benefits program that improves their employees' overall well-being. Benefits programs include solutions such as 401k plans, pension plans, employee stock plans, student debt assistance, digital websites and apps, workshops, and communication programs.

48 Education / Training Jobs in New Hampshire