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Come care with us at West Coast University! As a Dental Hygiene instructor for a certified Great Place to Work, assists with providing leadership in managing and implementing a comprehensive registered dental hygienist program in support of University, campus, or department. Enables an environment that fosters creativity, responsiveness, and self-responsibility. Responsible for supporting the delivery of the didactic curriculum, faculty and student mentorship, and student academic and disciplinary advisement.&nbsp;Essential Functions and Responsibilities<ul><ul><li>Fulfills assigned teaching load.</li><li>Participates in and contributes to assessment activities of courses/curriculum and program via a continuous improvement plan as set forth by the University.</li><li>Regularly contributes to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizes a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes. </li><li>Demonstrates enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Keeps regular approved office hours (for full-time faculty and/or course directors).</li><li>Follows established University protocols for providing timely feedback and/or academic advising (student Letters of Concern, etc.).</li><li>Capable of competence in teaching skills as demonstrated by:</li><ul><li>student evaluations</li><li>peer evaluations, if assigned</li><li>self-evaluation</li><li>administration reviews</li><li>evidence of student achievement of course student learning outcomes.</li></ul><li>Mentors and takes an active interest in students.</li><li>Clinical Instruction:</li><ul><li>Assumes complete responsibility for students in the clinical facilities.</li><li>Clarifies clinical expectations with students.</li><li>Clarifies student placement and expectations with clinical facility staff.</li><li>Utilizes care planning time to direct students to available resources needed for clinical preparation.</li><li>Assesses student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Coordinates a plan to best instruct, observe, and evaluate student learning and clinical practical skills in direct clinical care setting related to area of instruction.</li><li>Utilizes pre and post conference to allow students an opportunity to share learned experiences.</li></ul><li>Validates with clinical partner staff the effectiveness of student placement and progress in meeting mutually established objectives.</li></ul></ul>EDUCATION:<ul><li>Must be a graduate from a US Commission on Dental Accreditation (CODA) accredited dental hygiene program.</li><li>Bachelor’s or higher degree from an accredited college or university which includes course work in higher general education and/or administration required.</li></ul>LICENSES/CERTIFICATIONS:<ul><li>Current California Registered Dental Hygienist license.</li><li>Current American Heart Association CPR Certification (BLS)&nbsp;</li></ul>KNOWLEDGE/EXPERIENCE:<ul><li>Must have a minimum of five (5) years of dental hygiene clinical experience.&nbsp;</li><li>Minimum three (3) years prior experience in academic leadership.</li><li>Minimum three to five year’s prior experience in teaching in higher education.&nbsp;</li><li>Knowledge in technological support and delivery of educational programs and services.&nbsp;</li><li>Leadership knowledge in the program field to cultivate a learner-centered environment and to foster excellence.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Adjunct Instructor I, Dental Hygiene

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students. </li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities. </li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation. </li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing preferred</li><li>Professional nurse licensure required.</li></ul>#HEJ Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Adjunct Medical Surgical Clinical Instructor(nights)

Come care with us at West Coast University! As a Faculty member for a certified Great Place to Work, you will guide students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare.  At West Coast University you will have the opportunity to share your success story with the next generation of Physician Assistant as a key member of our student-centered, innovative community! &nbsp;You will make an impact by:   <ul><li>Providing program-specific expertise and is actively engaged in relevant department initiatives. Supports University, Campus, and/or departmental goals to assure compliance with programmatic accreditation and/or licensure, internal consistency, and graduate outcomes that meet student learning, workplace and placement expectations. </li><li>Providing professional leadership and support, and serves as an educator, role model, mentor and facilitator. </li><li>Focusing extensively on facilitating student learning associated with prescribed course and program learning outcomes. </li><li>Creating an educational environment which fosters innovation, responsiveness, and accountability. </li><li>Focusing extensively on facilitating student learning associated with prescribed courses and program learning outcomes. </li><li>Actively and substantively participates in assessment of student learning activities to maximize the potential for students to learn what is necessary to meet prescribed outcomes. </li><li>Vigorously upholds a culture of academic integrity.</li></ul>Your Experience Includes: <ul><li>Four or more years of full-time documented (a minimum of 60 units, e.g. 20 3-unit courses or their equivalent) teaching experience in a University setting which could include one or more years of teaching for West Coast University. Instructional experience must be at institutions which are regionally accredited. OR Six or more years (either adjunct, full or part-time) teaching in a University (or College) setting.</li></ul><ul><li>Working with online learning management systems to further engage the student learning process is desirable. Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li></ul><ul><li>Program Specific Requirements: Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards and accreditation bodies.</li></ul>Education: <ul><li>Master's or doctorate in a specialty field required.</li></ul><ul><li>If applicable, certification(s) in area(s) of specialization is required.</li><li>Must provide a documented background in educational methodology consistent with teaching assignments including but not limited to education theory and practice, or current concepts relative to specific subjects he or she will be teaching, or current clinical practice experience, or distance education techniques and delivery.</li></ul>&nbsp;#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Assistant Professor, Gen Ed Sci

Salary Range:&nbsp;&nbsp;$77,265.00&nbsp;(Min.) -&nbsp;$100,445.00&nbsp;(Mid.) -&nbsp;$123,625.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Quality Improvement Training Specialist II assesses, develops, implements, and evaluates education and training programs to improve Consumer Assessment of Healthcare Providers and Systems (CAHPS), Medicare Stars, Medi-Cal Managed Care Accountability Set (MCAS), Quality Rating System (QRSR), and other quality programs. The Quality Improvement Training Specialist II ensures that L.A. Care providers and staff are equipped with the information and training to understand major state and federal quality program requirements and how to deliver better service and care experience to members.&nbsp; <h4>Duties</h4>Perform assessments and evaluations to determine training needs and appropriate training methods for each topic and target audience.Design and develop appropriate course content by applying knowledge of adult learning theory and work collaboratively with others as needed.&nbsp; Deliver effective and scalable virtual, classroom, and online training programs to provider groups, provider offices, and L.A. Care staff as well as train the trainer sessions. Evaluate training effectiveness and use data to regularly improve on training approach. Maintain appropriate documentation and records of training conducted. Adhere to all quality, compliance, and regulatory standards to improve outcomes. Maintain updated professional and technical knowledge through continuing education. Perform additional duties as assigned. <h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree<h4>Experience</h4>Required:At least 3 years of experience in designing, developing, and delivering in person and online courses in a healthcare setting, preferably managed care setting.Quality improvement experience with healthcare payers and/or providers.Patient experience and CAHPs, HEDIS measure improvement experience.<h4>Skills</h4>Required:Knowledge of CAHPs, HEDIS, and other quality measures. Knowledge of quality improvement processes. Knowledge of adult learning principles and how to apply them. Strong facilitation and training skills in a virtual setting, group/classroom setting, and in-person. Excellent interpersonal and presentation skills. Excellent verbal and written communication skills.Collaborating skills with the ability to build effective partnerships and collaboration with care providers, office staff, and internal L.A. Care staff.&nbsp; Excellent organizational, decision-making, and multi-tasking skills.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Registered Nurse (RN) - Active, current and unrestricted California License<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Skills Required:Solid analytical skills to conduct analysis and develop recommendations.Ability to prioritize multiple and competing tasks and complete project tasks on schedule.Ability to work independently and in a team environment.Proficient with Microsoft Word, Excel, PowerPoint, and Outlook.Strong motivation skills to proactively improve health care delivery and patient experience. Demonstrated customer focus skills; proactively find ways to exceed customer needs.Travel to offsite locations for work required.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Nursing, Registered Nurse, Travel Nurse, Medicare, Healthcare

L.A. Care Health Plan

Quality Improvement Training Specialist II

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students.</li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities.</li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation.</li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing</li><li>Professional nurse licensure required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Full Time Funds Theory Instructor

Qualifications: 48 College Credits or an Associate's Degree or passed the State Title I Paraprofessional Test Caring and compassionate with children&nbsp; Good communication skills with students and staff&nbsp; Willingness to support students and teacher Individual must be patient, flexible, and collaborative&nbsp; Lunch, recess, and bus coverage daily Hourly rate: $20.00 per hour *In accordance with S-414/A-3188 (<a href="http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM" target="_blank">http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM</a>), school districts, charter schools, nonpublic schools, and contracted service providers (“employers”) are required to review the last twenty years of employment history of prospective employees to ascertain allegations of child abuse or sexual misconduct. It explicitly prohibits such employers from hiring a person serving in a position which involves regular contact with students unless the employer conducts a review of the employment history of the applicant by contacting former and current employers and requesting information regarding child abuse and sexual misconduct allegations.

Cherry Hill Township Board of Education

Educational Assistant

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students. </li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities. </li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation. </li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing</li><li>Professional nurse licensure required.</li></ul>#HEJ Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Adjunct Mental Health Clinical Instructor

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by:&nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students.</li></ul><ul><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li></ul><ul><li>Applying your skills and experience to your assigned teaching schedule.</li></ul><ul><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li></ul><ul><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li></ul><ul><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li></ul><ul><li>Maintaining scholarly activities.</li></ul><ul><li>Participating in professional growth and service in accordance with university policies.</li></ul><ul><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li></ul><ul><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.<ul><li>*If working with students in a Clinical setting you will:</li></ul></li></ul><ul><li>Assume complete responsibility for students in clinical facilities.&nbsp;</li></ul><ul><li>Clarify clinical expectations with students.</li></ul><ul><li>Clarify student placement and expectations with clinical facility staff.</li></ul><ul><li>Utilize care planning time to direct students to available resources needed for clinical preparation.</li></ul><ul><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li></ul><ul><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between&nbsp; weekly theory content with clinical objectives and experiences.</li></ul><ul><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul>Your Experience Includes:&nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li></ul><ul><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li></ul><ul><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul>Education:<ul><li>Master’s degree in nursing</li></ul><ul><li>Professional nurse licensure required.</li></ul>#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Full Time Mental Health Clinical Instructor

Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4><h4>The Customer Solution Center (CSC) Appeals and Grievances (A&amp;G) Training Development Specialist III plays a key role in enhancing employee skills, knowledge, and performance by designing, developing, and facilitating high-impact learning programs.</h4><h4>The Specialist III designs and conducts training programs using established regulatory and departmental guidelines. This position focuses on building engaging and effective learning experiences through instructional design, content development, and live facilitation.</h4><h4>Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.</h4><h4>Duties</h4>Responsible for providing ongoing training on the core processing system, Appeals and Grievance (A&amp;G) processing procedures, training regulatory changes that affect established procedures.&nbsp; Provide ongoing training on the core processing system, A&amp;G processing procedures, training regulatory changes which will affect established procedures, working with the quality team on quality and performance guidelines, creating and maintaining departmental policy and procedures. Evaluate initial training and ongoing learning opportunities to achieve consistency, efficiency, and productivity among the staff.Work together with cross-functional teams to translate technical or complex content into accessible and engaging learning solutions.&nbsp; Work with the quality team on quality and performance guidelines, in creating and maintaining departmental policy and procedures.Develop storyboards, scripts, and prototypes for digital and blended learning solutions.&nbsp; Use eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Rise 360) and Learning Management Systems (LMS) to deliver and manage content.Design, develop, and deliver engaging learning content using instructional design best practices for in-person, virtual, and hybrid formats.&nbsp; Evaluate initial training and ongoing learning opportunities to achieve consistency, efficiency, and productivity among the staff.<h4>Duties Continued</h4>Facilitate CSC A&amp;G specific training sessions, workshops, and programs that support employee development, onboarding, leadership, and technical skill-building.&nbsp; Maintain documentation, including database/system updates, training agendas, sign-in sheets, etc. to demonstrate trainee compliance with department requirements.Assess training effectiveness and learner performance using feedback, analytics, and learning assessments; iterate to improve content quality and outcomes.&nbsp; Identifies gaps in knowledge, skills and abilities, assess and recommend training/education measures to resolve issues and enhance staff performance.&nbsp; Propose program modifications to enhance performance and positively influence member satisfaction survey results.Create and manage the A&amp;G courses for the Learning Management System (LMS), ensuring content is current, accessible, and engaging. Maintain A&amp;G specific training documentation, including database/system updates, training agendas, sign-in sheets, etc. to demonstrate trainee compliance with department requirements. Conduct assessments after A&amp;G specific training to measure, record, and report feedback on training material and sessions.Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.Review and recommends updates on policy and procedure critical to claims process.Stay current on trends in adult learning theory, instructional design, and facilitation techniques.<h4>Perform other duties as assigned.</h4><h4>Education Required</h4>Bachelor's Degree in Education or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Related Field<h4>Experience</h4>Required:At least 4 years of experience in adult learning, design and delivery of training programs.&nbsp; Experience with both digital and instructor-led learning solutions.Proven experience in instructional design and training facilitation.Experience in Managed Care, Medicaid, Medicare experience.Experience working in an Agile or fast-paced environment.Preferred: Experience with Appeals and/or Grievances.Experience measuring learning effectiveness and applying data to improve content.<h4>Skills</h4>Proficient trainer skills. Knowledge of corporate training, onboarding, or compliance programs. Knowledge of adult learning principles and curriculum design methodologies. Ability and passionate about fostering a culture of continuous learning and growth.Extensive knowledge and ability in curriculum development. Knowledge and understanding of accessibility and universal design principles. Proficiency in eLearning authoring tools and graphic/multimedia tools (e.g., Adobe Creative Suite, Camtasia). Proficiency in e-learning development tools (e.g., Articulate Storyline, Camtasia, Canva) and LMS platforms.Strong platform skills with the ability to engage and inspire learners in both virtual and in-person environments. Excellent attention to detail, organization, and time management. Ability to manage multiple projects with shifting priorities.Excellent writing, visual design, and storytelling skills. Excellent written, verbal, and interpersonal communication skills. Excellent team works still with the ability to achieve team goals.Ability to conduct effective and engaging presentations in a variety of delivery settings.Ability to interpret technical data, processes, operating and maintenance instructions and procedure manuals.Strong analytical skills.Must be flexible to meet the changing training needs.Excellent Word, Excel, Power Point and Access skills.Preferred:Strong project management skills with the ability to manage multiple training initiatives simultaneously.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Certification in Instructional DesignOrCertification in eLearning (e.g., Associate for Talent Development (ATD), Certified Professional in Learning and Performance (CPLP), Learning Experience Designed (LXD)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Required to work after hours, weekends, holidays, a hybrid remote schedule, occasional flexibility in hours/shift in critical situations and work on-call.Required on handling various caseloads and flexibility to adapt to changing priorities which may include but not limited to redistributed work assignments, team projects, and other priorities as assigned.The ideal candidate is a dynamic trainer and curriculum developer who is passionate about fostering a culture of continuous learning and growth across the organizationSalary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Learning, Medicaid, Medicare, Claims, Human Resources, Insurance, Healthcare

25 Education / Training Jobs in Pasadena, CA, USA