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<h3>Job Description:</h3>Director - Architecture, Associate ExperienceAs the Director of Architecture, Associate Experience you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Associate Experience, including but not limited to Contact Center Desktop and associate experiences. This role will focus both on the associate experiences within the central IT organization but also ensure technology and business strategy alignment for associate experiences across Fidelity. You will work closely with peer business unit architects and technology leaders, key business stakeholders, and other architects leading related capabilities.The Expertise and Skills You Bring<ul><li>10+ years or more working in an architecture or engineering role with five years or more experience as a solution/capability architect.</li></ul><ul><li>3+ years of Azure and/or AWS experience. AWS and/or Azure certification also a plus </li><li>3+ Knowledge of call center or other client facing desktop experiences.</li></ul><ul><li>Demonstrable ability to analyze business direction and problems, understand long term vision and risk in developing strategic technical solutions. </li></ul><ul><li>Authoritative knowledge of APIs, microservices architecture, infrastructure, data architecture, security, and new technologies with clear expertise in one or more of these areas. </li></ul><ul><li>Working knowledge of technical architecture (operational excellence, security, reliability, performance efficiency, cost optimization) </li></ul><ul><li>Authoritative understanding of the agile development process and DevOps practices. </li></ul><ul><li>Collaborating with peer architects seeing opportunities to refactor business processes, improve customer experience or perform capability rationalization. </li></ul><ul><li>Ability to work both independently and with various levels of the organization, including technical and non-technical team members. </li></ul><ul><li>Ensure technology decisions align with enterprise standards and strategy. </li></ul><ul><li>Strong presentation, documentation, communication and influencing skills for working with less-technical business partners as well as technologists in IT leadership and implementation teams. </li></ul><ul><li>Experience in networking across business units and outside the companies to optimize new reusable processes, patterns, and practices. </li></ul><ul><li>Willingness to experiment, innovate and seek resources to learn, grow and find solutions. </li></ul><ul><li>Understanding of mainframe technology desired but not needed </li></ul><ul><li>Financial industry experience is a plus. </li></ul>The Value You Deliver<ul><li>Delivering and maintaining Salesforce related capabilities, solutions, integrations, solution architectures, patterns, guidelines, and specifications for Fidelity’s architectural standards. </li></ul><ul><li>Supporting and enabling technology partners to deliver increased value to our customers and operations associates. </li></ul><ul><li>Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results. </li></ul><ul><li>Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps. </li></ul><ul><li>Ensuring the solutions that are delivered meet high standards for quality, performance, and scale. </li></ul>Company OverviewAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Architecture

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Qualities of ExcellenceAs faculty members of Lone Star College, we strive to create a nation of world citizenry in our students. In that pursuit, we model ways of thinking and being that incorporate diversity, equality, and equity. Our culture, then, requires the possession of transcendent qualities that, while immeasurable, are evident in global citizens. We are compassionate with our students, colleagues, and ourselves. We are innovative in the pursuit of learning. Ultimately, we create a culture where learning thrives, people are safe, and we mirror the qualities of world citizenry.Lone Star College faculty are dedicated to four qualities of excellence:<ul><li>Student Invested</li><li>Content Expert</li><li>Pedagogically Excellent</li><li>Institutionally Dedicated</li></ul>Campus Marketing StatementLone Star College-Houston North FallbrookLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.LSC-Houston North Fallbrook is the latest location of the newest college in the Lone Star College system. LSC-Houston North Fallbrook delivers higher education opportunities to a traditionally underserved area of Houston. The 55,000 square-foot facility offers 14 classrooms, two computer labs and two science labs for students to take core courses to earn Associate of Arts and Associate of Science degrees.Location address is 12750 Walters Road, Houston, TX 77014.Job DescriptionPURPOSE AND SCOPE:It is the responsibility of the teaching faculty to provide the learning activities and support that will lead to the achievement of the course objectives and contribute to the educational environment of the college and the community. Primary responsibilities are to plan, develop and teach courses within the curriculum in a manner that facilitates student learning.CE Adjunct faculty are hired in a part-time capacity on a semester-by-semester basis, contingent upon the needs of the System. Lone Star College accepts application material year-round from qualified applicants willing to teach on a part-time basis. Adjunct (part-time) faculty hiring is based on student demand. We offer day, evening, and weekend classes. Classes are offered at various times and locations during the academic year. As a rule, adjunct faculty may teach a maximum of five classes per academic year.ESSENTIAL JOB FUNCTIONS:<ul><li>Teaches Business &amp; Professional courses at a variety of times and locations</li><li>Creates engaging lessons that promote student involvement and application of the material</li><li>Submits required college reports and forms in a timely manner</li><li>Utilizes a course syllabus for each course, following established institutional guidelines</li><li>Meets with and advises students either before or after class or by appointment, electronic communication, or other appropriate methods</li><li>Evaluates students to measure their progress in achieving course objectives and informs students in a timely manner of their progress</li><li>Maintains professional relationships with students, colleagues, and the community</li><li>Attends meetings, trainings, and orientations as required</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Mastery of course content</li><li>Demonstrated leadership skills; style that emphasizes collaboration, teamwork, and facilitation</li><li>Excellent oral and written communication skills and interpersonal skills</li><li>Ability to appreciate alternative viewpoints; ability to work effectively with a wide variety of people</li><li>Demonstrates interest in interdisciplinary teaching, service learning, learning technologies, course development, and adult learning methodologies including collaborative learning, learning communities and distance learning</li><li>Commitment to academic excellence, exceptional service and providing a dynamic climate for life-long learning</li><li>Demonstrated ability to develop and implement instructional approaches such as service learning/civic engagement, learning communities, and the effective use of technology</li><li>Ability to use effective strategies to engage students in their learning</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li><li>Hours will vary depending on class time; Instructors are required to meet with classes at all scheduled times and be available to students outside of class instruction</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High School Diploma or equivalent and 3 years of experience working in a related field</li><li>License required when teaching a licensed category</li></ul>Salary$55.44 per contact hour.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Continuing Education Adjunct, Business/Professional

Welcome to Whataburger Careers!The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and brand decisions.Total Rewards:<ul><li>Opportunity to Earn a Six Figure Income</li><li>Weekly Pay</li><li>Uncapped Bonus (incentive) Potential with Monthly and Annual Payouts</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Schedule Flexibility</li><li>Leadership Development and Career Growth Opportunities</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1!</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave - Subject to meeting eligibility requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities: <ul><li>Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.&nbsp;</li><li>Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.</li><li>Works with Managers and the Market Leader to execute operational plans.</li><li>Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.&nbsp;</li><li>Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.</li><li>Builds relationships with customers and resolves customer complaints.</li><li>Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.</li></ul>Key Skills:<ul><li>Budgeting&nbsp;</li><li>Recruiting&nbsp;</li><li>Coaching&nbsp;</li><li>Restaurant Operations&nbsp;</li><li>Food Safety&nbsp;</li><li>Presentation Skills &nbsp;</li><li>Labor Law Compliance&nbsp;</li></ul>Preferred:<ul><li>Associate degree or equivalent work experience.&nbsp;</li><li>2+ years of management experience in the restaurant or hospitality industry.&nbsp;</li></ul>3206 N Midkiff Rd Midland TX 79705-6241

Whataburger

Operating Partner In Training - TU 297

<h3>Senior Performance Quality Engineer</h3> Reporting to the Director of Performance Automation &amp; Testing Team, you will be responsible for providing performance testing services across a diverse set of applications, technologies, and teams as part of the Enterprise Technology Software Engineering Domain. This is a great opportunity to join a dynamic team and support the integration and delivery of performance testing in a CI/CD context working with teams in the US, India, and Ireland. We are seeking a Senior Performance Engineer with a passion for Performance testing. We are interested in someone who is enthusiastic about their craft; enjoys continuous learning and has the drive to implement change. <h3>The Expertise We’re Looking For:</h3> <ul> <li>BS or MS Degree in Computer Science, Information Technology, or equivalent</li> <li>10+ Years Performance Testing Experience required.</li> <li>Extensive practical experience using JMETER Performance test tool</li> <li>Working knowledge of Jenkins required</li> <li>AWS Experience (on services like EKS / S3 / IAM / Secrets Manager / Step Function) is desirable.</li> <li>Use of Grafana / Influx DB for Performance test reporting</li> <li>Working experience with version control tools such as Bitbucket, GitHub</li> <li>Experience using Monitoring and Diagnostic tools such as Splunk and Datadog</li> <li>Experience leading cross-BU performance initiatives to drive enterprise-level goals forward (SRE Governance Support, Squad Enablement for Performance Self-Service, Chaos Testing Support, etc.) by working with other dependent teams (Infra, networking, cloud, and other platform support teams)</li> <li>Provide Technical leadership to the Senior Engineers in the Team</li> <li>Excellent understanding of Systems Architecture, web technologies, and operating systems</li> </ul> <h3>The Skills You Bring:</h3> <ul> <li>Experience implementing performance tests in an Agile environment (Kanban, Scrum)</li> <li>Able to design and complete automated performance tests using Jenkins to support Continuous integration</li> <li>Experience testing APIs, HTTP traffic, and UI based Performance tests using Selenium WebDriver in conjunction with JMETER</li> <li>Cloud experience to support test infra provisioning via CloudFormation / Terraform</li> <li>Demonstrate ownership and accountability through self-directed task management on project delivery work and backlog items based on priority</li> <li>Demonstrate initiative to evaluate and recommend new tools and processes aligned with performance testing strategic objectives</li> <li>Good communication skills, both written and oral.</li> <li>Strong analytical and troubleshooting skills.</li> </ul> <h3>The Value You Deliver</h3> <ul> <li>Help teams embed integrated performance testing to support continuous integration and ensure early feedback in the development lifecycle via the Performance Self-Service Framework</li> <li>Deliver Application based Performance testing, ensuring the scope is appropriately documented, executed, monitored, and performance issues are effectively remediated</li> <li>Support Chaos Testing engagements, SRE Performance Governance Gateways, and Engineering Excellence Maturity Model Framework</li> <li>Continuously develop skills and coach other Sr. Engineers on the team</li> <li>Challenge the status quo, ensuring continuous improvement of the Performance testing shared service</li> <li>Maintaining the status of projects, initiating discussions with stakeholders or external groups to resolve issues, and working directly with the user community for project definition.</li> <li>Identifying and supporting the implementation of Process Improvements</li> </ul> Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. <h3>Company Culture</h3> At Fidelity, you can find it all here. We reward ambitious, passionate individuals with a work environment that develops diversity, partnership and collaboration as well as encourages innovative ideas and fresh thinking. We recognize the value that employees’ individual differences can supply to the bright and strong future of our company. <h3>Company Overview</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences.

Fidelity TalentSource

Senior Performance Quality Engineer

<h3>Job Description:</h3>Our Site Reliability Engineering (SRE) group within Enterprise Infrastructure blends Operational excellence with developer experience to deliver highly available, scalable, and resilient services through automation and infrastructure as code. We embed reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability, and Chaos Testing.As a Director for SRE Core &amp; Automation Engineering, you will lead a high-performing team of engineers focused on building the foundational platforms and tools that power our reliability strategy. You will bring a systems-thinking mindset and a passion for automation to help scale our infrastructure and improve the developer experience across the enterprise. You will also play a key role in people development, performance management, and fostering a culture of collaboration, innovation, and continuous improvement.The Expertise You Have and The Skills You Bring <ul><li>Bachelor’s degree or higher in Computer Science, Engineering, or a related field; Master’s degree is a plus.</li><li>10+ years of experience deploying and supporting highly distributed, multi-tiered systems at scale.</li><li>3+ years of experience in a technical leadership or people management role, with a proven ability to lead and grow engineering teams.</li><li>Deep hands-on experience with public cloud platforms (preferably AWS and Azure); certifications are a plus.</li><li>Strong background in container orchestration (Kubernetes) and cloud-native architectures.</li><li>Proven experience in leading complex technical initiatives using Agile methodologies.</li><li>Proficiency in scripting and automation (Python, Shell, etc.).</li><li>Experience with infrastructure as code tools (Terraform, ARM, Chef, etc.).</li><li>Strong understanding of cloud infrastructure components (compute, storage, networking, security).</li><li>Expertise in CI/CD pipelines and DevOps practices.</li><li>Solid programming experience in compiled/OOP languages (Java, C#) and scripting languages (Python, JavaScript/TypeScript).</li><li>Deep knowledge of observability tools and practices (DataDog, Prometheus, Splunk, etc.).</li><li>Experience with instrumentation, monitoring, logging, and alerting for distributed systems.</li><li>Strong analytical and troubleshooting skills, especially under pressure.</li><li>Ability to interpret large datasets using query languages and visualization tools.</li><li>Excellent communication skills, with the ability to engage both technical and non-technical audiences.</li><li>Demonstrated ability to mentor, coach, and develop engineers, fostering a high-trust, high-performance team culture.</li><li>Experience with performance reviews, career development planning, and team capacity management</li></ul>The Value You Deliver<ul><li>Define and execute a comprehensive reliability and observability strategy to ensure systems are always available when customers need them.</li><li>Reduce operational toil and increase efficiency through automation and platform engineering.</li><li>Drive standardization and process refinement across the SRE organization.</li><li>Lead incident response and root cause analysis for complex production issues.</li><li>Coach and mentor SREs and development teams on building and operating highly available systems.</li><li>Foster a culture of ownership, accountability, and continuous learning within the team.</li><li>Collaborate with engineering and product leadership to align team goals with business priorities.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Site Reliability Engineering

<h3>Job Description:</h3>The TeamFidelity Wealth Group – Core Wealth Platform Technology is looking for a passionate Principal Software Development Analyst to drive the development of software solutions for its business-critical Executive Services Product Area. Our engineering team is innovative, diverse, passionate and dedicated. We work in a dynamic agile environment.As a principal SDA, your primary role will be to understand and analyzing emerging business requirements, translate is to a modern solution design. You will assist and work with architects and engineers to help deliver the solution into production. You will be expected to quickly gain understanding of the business needs and collaborate with the domain and solution architects to define and implement the next generation platform for the Executive Services.The Expertise and Skills You Bring<ul><li>Bachelor's / Master’s degree or equivalent in Computer Science or Engineering</li><li>Extraordinary problem-solving skills dealing with complex systems design</li><li>10+ years of Analysis and solution design in Java, Oracle and CRM environments</li><li>3+ years of solutioning and coding experience with one or more of the following: <ul><li>AWS Cloud environments (DMS, SNS, SQS, Lambda, Glue with Scala or Python, RDS like Oracle and PostgreSQL etc.)</li><li>Oracle PL/SQL development</li><li>Reporting and Analytics platforms like Snowflake</li></ul></li><li>Experience with deploying solutions using REST API development</li><li>Proven technical design, analysis, and problem-solving skills</li><li>Strong understanding of Data Structures and design patterns</li><li>Strategic thinking and critical problem-solving skills</li><li>Experience in building/ deploying highly automated, scalable and maintainable platforms and solutions.</li></ul>Responsibilities<ul><li>You will help analyze business and technical requirements to design effective Executive Services platform and solutions that can evolve and scale to meet business needs</li><li>You will define product solutions by working directly with business and product teams</li><li>Evaluate existing systems and recommend enhancements or replacements to ensure the systems complies to Fidelity technology and security standards, and meets the business needs</li></ul><ul><li>You will actively promote good engineering practices and standards</li><li>You will help navigate new technologies and cloud-based deployments to help deliver high value to our business</li><li>You will contribute to continuous process improvement initiatives</li><li>You will perform code reviews, unit testing, and integration testing using Open Source frameworks.</li><li>Coordinate with scrum master’s to ensure timely delivery of software solutions</li><li>You will proactively lead process and technology improvement initiatives</li><li>You will mentor junior team members</li></ul>The Value You Deliver<ul><li>Understand and execute on the product vision and chapter goals</li><li>Help strengthen the culture of innovation further by setting examples</li><li>Find creative ways to get things done, and do them right</li><li>Champion a culture of best-in-class software engineering practices</li><li>Exercise a passion for keeping your knowledge up to date with the latest and greatest</li><li>Help maintain a high level of integrity</li><li>Take ownership and accountability for determining what needs to be done</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Systems & Design Analyst (Strategic Delivery, SQL, APIs)

This position is responsible for collecting and resolving active customer accounts that have become delinquent. This position reports to the Collections Supervisor. This individual will primarily interact with delinquent customers, third party references or contacts, and repossession agencies assigned to recover vehicles on delinquent accounts. This individual also interacts internally with other AN Finance department in the course of arranging repossessions, delinquency management, and loss (charge off) administration. The successful candidate is self-directed in work prioritization and demonstrates superior judgment-making ability within the scope of the position’s areas of responsibility. The associate will perform all duties in accordance with AN Finance policies and procedures and all state and federal regulations. This position requires working a variable schedule, which will include late evening and occasional weekends, as directed by management. The compensation for this position includes a potential monthly bonus based on delinquency, roll rates, and net losses.<ul><li>Handle inbound/outbound collection calls in a professional manner.&nbsp; Reviews open accounts for collection efforts.&nbsp; Maintains good customer relations with borrowers, and effectively solves problems in an effort to resolve account delinquency and prevent losses.&nbsp; Identifies issues attributing to account delinquency and review with supervisor as needed.</li><li>Make outbound contact attempts with delinquent customers by telephone, email, chat, and texting to negotiate acceptable payment arrangements with delinquent customers.</li><li>Collect customer payments in accordance with payment due dates.&nbsp; Provide timely follow-up on payment arrangements.&nbsp; Follow and maintain policies and procedures in all aspects of the position.&nbsp;</li><li>Handle inbound contacts from customers involving a variety of issues, including delinquent payments and general inquires.&nbsp;</li><li>Negotiates account resolution and accurately input and document actions within the collections system, while maintaining company performance and productivity standards.&nbsp; Maintain and update customer demographic and employment information on a regular basis.&nbsp;</li><li>&nbsp; Perform skip-tracing activity on delinquent accounts for potential leads on customer or vehicle location.</li><li>Maintain or exceed production standards as established by management for accounts worked, conversion rate, kept rate, dollars collected, % now due, delinquency, roll rates and net losses.</li><li>Escalates risk issues to management, as appropriate.</li><li>Essential Knowledge, Skills and Licenses</li><li>Excellent verbal and written communications skills with the ability to communicate and present complex issues in a clear, accessible and impactful manner.</li><li>Must demonstrate superior listening skills</li><li>Proficient in the use of computer systems, including loan servicing systems, Strong skip-tracing techniques, including proficiency in the utilization of external data sources.</li><li>Thorough understanding of state and federal laws applicable to debt collection, including the Fair Debt Collection Practices Act.</li><li>Ability to organize various tasks and prioritize workloads while managing to deadlines.</li><li>Self-motivated, comfortable working independently, with strong attention to detail.</li><li>Bilingual in English and Spanish is preferred but not required.</li></ul>Education and/or Experience<ul><li>High school degree or GED is required.</li><li>Previous experience in the consumer financial services industry is preferred but not required, and automobile financing experience is preferred but not required.</li><li>3 years consumer debt collection and skip tracing experience</li></ul>Machines, Office Equipment and Software<ul><li>Web navigation and/or web-based software applications.</li><li>Personal computer: Microsoft Word, Excel, Power Point and Outlook.</li><li>10-key calculator and QWERTY keyboard skills.</li><li>Copier, faxing &amp; other general office equipment.</li></ul>Physical Demands<ul><li>Continuous use of personal computer/monitor/keyboard.</li><li>Physical Demand: None. Amt./Frequency: N/A</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Loan Counselor II

We are seeking a professional, results-driven Loan Counselor I to join our Collections team at AutoNation Finance. This position is responsible for resolving and collecting on delinquent customer accounts. The Loan Counselor I interacts directly with customers, third-party references, and repossession vendors to negotiate payment arrangements, prevent losses, and support the overall servicing strategy. The ideal candidate will be self-motivated, demonstrate sound judgment, and have strong communication skills. This position includes potential monthly bonuses based on delinquency, roll rates, and net losses. A flexible work schedule, including late evenings and weekends, is required. Organizational Relationships: The Loan Counselor I reports directly to the Collections Supervisor and works in collaboration with the Recovery, Credit, Funding, and Loss Mitigation teams. This position also interfaces externally with customers, third-party contacts, and repossession agencies to support resolution and recovery efforts. Job Responsibilities: • Collections &amp; Customer Contact: Make outbound contact attempts by phone, email, chat, or text to negotiate and secure payment arrangements with delinquent customers. Handle inbound calls from customers regarding payment status, account inquiries, and general servicing questions. Review delinquent accounts for collection efforts and identify opportunities to cure or resolve delinquency. • Account Management &amp; Documentation: Maintain accurate documentation in the collections system regarding customer interactions, payment arrangements, and status updates. Ensure timely follow-up and tracking of agreed-upon payment terms. Update customer demographic, contact, and employment information. • Skip Tracing &amp; Recovery Support: Perform skip-tracing activities to locate customers or vehicles on delinquent accounts. Collaborate with repossession vendors and internal teams to assist in recovery efforts. Escalate high-risk or unresponsive accounts to management as appropriate. • Compliance &amp; Quality Assurance: Adhere to all internal policies and procedures, including documentation and communication standards. Ensure compliance with FDCPA, UDAAP, and other applicable federal and state collection laws. Maintain production metrics as defined by management, including conversion rates, kept rates, delinquency targets, and net loss goals. Qualifications: • High school diploma or GED required. • Minimum of 3 years of consumer debt collection and skip tracing experience required. • Prior experience in auto finance or consumer financial services preferred. • Strong negotiation, verbal, and written communication skills. • Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). • Knowledge of debt collection laws and best practices. • Skilled in the use of loan servicing systems, data sources for skip tracing, and customer service tools. • Bilingual (Spanish/English) preferred but not required. • Ability to work independently, manage deadlines, and handle escalated accounts effectively. Next Possible Position: • Senior Loan Counselor • Recovery Specialist Physical Requirements: • Continuous use of computer, monitor, and keyboard. • No significant physical demands beyond standard office use. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Loan Counselor 1

<h3>Job Description:</h3>The Purpose of This RoleThe Shareholder Reporting Team within Fidelity Fund and Investment Operations (FFIO) technology business unit supports applications that our business partners use to generate prospectuses, financial statements, and regulatory filings. As a Director/Chapter Lead of software engineering, you will lead teams to develop capabilities and the underlying platforms. You’ll have the opportunity to contribute ideas to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. We're looking for highly motivated individuals who work well in a collaborative, iterative, and fast-paced environment.The Value You DeliverWith you as a core member of the technology leadership team, we will together continue to drive and enhance a strong engineering culture that is built on these foundational principles:<ul><li>Imagine. Innovate. Inspire. Keep it cool: Cultivate an inclusive organizational culture, champion positive energy &amp; family spirit, recognize greatness, support each other &amp; enjoy the journey.</li><li>Elevate the floor; Influence the horizontal: Commit to developing leadership at all levels. Help your peers &amp; team get better by raising standards within and around while maintaining a strong focus on building future leaders.</li><li>Tightly aligned; loosely coupled: Establish or enhance partnerships across the organization to ensure alignment towards enterprise standards, tools and reusability while providing direction for teams to operate autonomously.</li><li>Level Up on Craftsmanship: Treat learning as a journey not a destination. Commit to learning and guiding as a part of your life.</li><li>Build the "Best" Tech together: Promote innovation driven by purpose and practicing autonomy with responsibility.</li></ul>The Skills that are Key to this role<ul><li>Drive and motivation to shape and service our broader organization by providing leadership, strategic thought consulting, and leading digital transformation efforts to support an agile workforce that is focused on customer obsession, pace over perfection, leadership at all levels and continuous learning.</li><li>Aspiration and skills to drive technology roadmaps for establishment and rollout of engineering standards, technology direction, and product architecture allowing the business leaders to develop key insights to optimally manage the business today and in the future.</li><li>Technology chops to be immersed in the very leading edge of cloud, and web technologies, plying your know-how with cutting edge architecture, and modern development practices.</li><li>Authenticity and personal commitment to coach engineers across multiple levels, craft frameworks for skills progression, influence careers, and build leadership skills.</li><li>Bachelor’s degree in computer science, Information Science (or equivalent STEM discipline)</li><li>Own all technical aspects of software engineering for assigned applications.</li><li>Write codes and perform tests of applications.</li><li>Provide hands on expertise with architecture, technical design, and performance tuning on development tasks in ongoing sprints.</li><li>Develop deep understanding of the tie-ins with other systems and platforms within the supported domains.</li><li>Drive ongoing product and platform release sprints with various team members and business stake holders.</li><li>Mentor Engineers on Agile team and implement high-quality software components.</li><li>Identify opportunities to adopt innovative technologies.</li></ul>Technical / Behavioral<ul><li>Technology leadership, critical thinking, and influencing skills across diverse organizational structures.</li><li>Driving technology architecture, strategies &amp; product roadmaps for large, complex systems.</li><li>Strong knowledge of cloud-based technologies specifically the AWS platform.</li><li>Hands on experience on Design &amp; Development and Architecture.</li><li>Strong programming skills with digital mindset, and fluent across technology components including API Services development and consumption using modern frameworks and open-source technologies.</li><li>The ability to code in more than one programming language and experience with architectural patterns of large, high-scale applications. We believe in applying the right technology depending on the challenge and are always exploring new technologies to continually provide value to our customers.</li><li>Apply state-of-the-art tools and methods to enable efficiency, performance and agility through automating DevOps processes, continuous integration, and delivery pipelines.</li><li>Deep understanding of building secure software using modern security principles.</li><li>Delivery focus with the ability to take full ownership.</li><li>Experience working with distributed teams in different time-zones.</li><li>Strong commitment to quality, documentation, and engineering excellence</li><li>Strong communication skills, problem solving skills and adaptability</li><li>Experience in reverse engineering and understanding existing applications</li><li>Willingness to learn new technologies</li><li>Core Java, Spring, Design patterns, Angular, REST, J2EE Object Oriented design, and development skills.</li><li> Ability to participate in working sessions that result in clear requirements and technical design, even when working with non-technical members of SCRUM teams.</li><li>Proven experience with Continuous Integration concepts and DevOps best-practices &amp; tools (Maven, Jenkins, GitHub, Jira, etc.)</li><li> Strong analytical and interpersonal skills</li><li>Excellent oral and written communication skills</li><li>Quick learner and willing to adapt and learn new technologies</li><li>Great attitude, team player and effective contributor</li><li>Commitment to quality and high standards</li></ul>The Skills that is good to have for this role<ul><li>Strong time management and planning skills required.</li><li>Possess excellent communications and interpersonal skills.</li></ul>The Expertise We’re Looking For<ul><li>Bachelor’s degree in Computer science or any other discipline</li><li>15+ years of experience in Java, Web, and Cloud technology role</li><li>3+ years of experience with people management, coaching and leading engineering team</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director - Software Engineering

<h3>Job Description:</h3>You will be responsible for managing Fidelity’s enterprise CyberArk application, supporting privileged credential management for 75,000 associates. Key duties include designing and enhancing access management capabilities, administering production environments, implementing monitoring and upgrades, improving CI/CD through automation, and ensuring disaster readiness. The role operates within an Agile framework, involving sprint planning, prioritization, and continuous improvement initiatives to boost team efficiency and delivery speed.In this role, you will:<ul><li>Administer and operate the CyberArk application in a large-scale enterprise environment.</li><li>Manage systems and applications on Linux/UNIX platforms.</li><li>Design and implement cloud-based solutions using AWS or Microsoft Azure.</li><li>Maintain and optimize networking components including firewalls and load balancers.</li><li>Develop customized workflows and automated processes for vendor applications.</li><li>Contribute to system architecture and design efforts.</li><li>Present technical solutions and updates to both technical and business stakeholders.</li></ul>The Expertise You Have and The Skills You Bring<ul><li>Bachelor’s degree in Computer Science, Computer Engineering, Computer Systems Networking, Information Systems/Science, or a related discipline.</li><li>Minimum of 5 years of experience with CyberArk administration and operations.</li><li>Proven experience in Linux/UNIX system and application management.</li><li>Strong understanding of cloud architecture and migration strategies.</li><li>Solid foundation in networking, including firewalls and load balancers.</li><li>Demonstrated ability to lead technical initiatives and perform independent system design.</li><li>Relevant certifications such as CyberArk Defender, Sentry, Guardian, and ISC2 certifications including CISSP, CCSP, or SSCP.</li><li>Proficiency in CI/CD technologies including Jenkins, Git, Ansible, Chef, Artifactory, AWS CloudFormation, Terraform, EC2, Lambda, Docker/Kubernetes, and AWS KMS.</li><li>Advanced scripting and automation skills, particularly in PowerShell and CyberArk PACLI.</li><li>Experience developing automated workflows for vendor applications.</li><li>Strong communication skills for engaging both technical and non-technical audiences.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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