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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We are seeking a highly skilled Site Reliability Engineer (SRE) to design, implement, and manage reliability frameworks for our mission-critical applications. The ideal candidate will have hands-on expertise with Kubernetes, Ansible, Litmus Chaos, and Go programming, and will contribute to building cloud-native reliability solutions, automation, and self-healing systems.&nbsp;Key Responsibilities:<ul><li>Design, implement, and maintain SRE frameworks for critical applications running on cloud-native infrastructure.</li><li>Build automation and orchestration solutions using Kubernetes Operators, Ansible, and Go.</li><li>Integrate and manage chaos engineering practices with Litmus Chaos to validate resilience and fault-tolerance.</li><li>Develop and maintain monitoring, alerting, and golden-signal-based observability for microservices and databases.</li><li>Drive incident response, root cause analysis, and post-mortems for production issues.</li><li>Collaborate with development, DevOps, and platform engineering teams&nbsp;to embed reliability and scalability best practices into design and deployments.</li><li>Contribute to CI/CD pipelines, release validation frameworks, and automation for failover, patching, and recovery.</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in computer science, engineering, or related field (or equivalent practical experience).</li><li>5+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles.</li><li>Strong hands-on experience with:<ul><li>Kubernetes (clusters, operators, CRDs, networking, scaling).</li><li>Ansible (playbooks, automation workflows).</li><li>Go programming (building operators, controllers, or automation services).</li><li>Chaos Engineering tools (preferably Litmus Chaos).</li></ul></li><li>Experience managing production microservices at scale in cloud or hybrid environments.</li><li>Solid understanding of observability principles (metrics, logs, traces, SLOs/SLIs).</li><li>Strong troubleshooting skills across Linux, networking, and distributed systems.</li></ul>Preferred Qualifications:<ul><li>Experience in financial services or other high-availability industries.</li><li>Prior contributions to cloud-native frameworks, operators, or open-source SRE tools.</li><li>Hands-on experience with databases (Postgres, MySQL, Redis) and messaging systems.</li><li>Familiarity with GitOps practices and tools like ArgoCD or Flux.</li><li>Knowledge of resiliency testing frameworks, failover automation, and release validation systems.</li><li>Strong background in incident analysis methodologies (e.g., 5 Whys, blameless postmortems).</li><li>Excellent communication skills and ability to work with cross-functional teams.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Site Reliability Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Enterprise Architecture:Enterprise Architecture is an organization at American Express and it is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:1.Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.2.Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.3.Governance: this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.4.Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.Software Development:<ul><li>Mid-level ability in software development, such as coding assignments</li><li>Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Participate in code reviews and automated testing</li><li>Debug basic software components and identify code defects for remediation</li><li>Enable the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Automate deployments in test or production environments</li><li>Automatically scale applications based on demand projections Leadership</li><li>Demonstrate increased self-reliance to achieve team goals</li><li>Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking</li></ul>Qualifications:<ul><li>Up to 6 years of software development experience in a professional environment, primarily focused on Python Programming</li><li>Experience with&nbsp;streaming technologies such as Apache Spark, Kafka and Scala as a programming language preferred</li><li>Backend experience including Apache Cassandra, and relational databases such as Oracle, PostgreSQL a plus</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases</li><li>Good to have experience working with cloud platforms (AWS, or GCP)</li><li>Solid understanding of system design, scalability, and performance tuning.</li><li>Familiar with Swagger/OpenAPI, and building RESTful APIs and integrating web services</li><li>Good to have knowledge of machine learning algorithms, software architecture, libraries and frameworks to create AI that accomplishes outlined goals&nbsp;</li><li>Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, or similar).</li><li>Familiar with Agile or other rapid application development methods</li><li>Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Software Engineer - Python - Enterprise Architecture

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>Don’t Just Build Tech. Change Tech</h4>Become part of a dynamic and growing team within the Global Risk and Compliance Technology organization at American Express. The successful candidate will be part of an organization responsible for reshaping our Company's Integrated Risk Management (IRM) program. We are crafting scalable and efficient ServiceNow platform capabilities to enable our colleagues to build reliable and high-quality Risk Management modules to meet business needs. You will bring your ServiceNow platform &amp; development experience to build and implement innovative capabilities to drive DevOps processes across our ServiceNow teams, including automated deployment and testing, code/configuration quality &amp; test coverage, and other cross-platform capabilities. You will be a critical member of this hands-on team responsible for ensuring the platform is stable, secure, and operating efficiently. This role will support our other IRM teams, while also managing core ServiceNow administrative functions, upgrades, cloning, and integrations.<h4>Key Responsibilities</h4>Day-to-Day Platform Administration:<ul><li>Manage users, groups, roles, ACLs, and other platform configurations.</li><li>Monitor for and Address platform performance issues.</li><li>Maintain scheduled jobs and resolve issues as needed.</li><li>Update and maintain data taxonomies and libraries as needed.</li><li>Debug issues and implement fixes across IRM and core ServiceNow modules.</li></ul>Platform &amp; DevOps Enablement:<ul><li>Provide Technical Leadership and Innovative Thinking to implement a world-class set of platform capabilities.</li><li>Implement platform solutions to enable adoption of DevOps principles.</li><li>Implement platform monitoring solutions to ensure high availability and performance of Production and non-Production environments.</li><li>Architect/Build custom solutions to solve for complex and critical platform needs not addressed by out of the box ServiceNow offerings.</li><li>Architect/Configure/Support integrations with external systems (e.g., GRC tools, vendor platforms).</li></ul>Upgrades &amp; Enhancements:<ul><li>Plan, test, and implement ServiceNow platform upgrades and IRM module releases.</li><li>Ensure customizations remain functional post-upgrade.</li><li>Test and Apply patches and hotfixes as needed.</li></ul>End-User Support<ul><li>Provide day-to-day user support and resolve tickets related to ServiceNow IRM.</li><li>Maintain documentation, knowledge articles, and configuration guides.</li></ul><h4>Qualifications:</h4><ul><li>Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).</li><li>ServiceNow Certified Application Developer (CAD) &amp; Certified System Administrator (CSA) certification.</li><li>5+ years of Service Now Administration and Development Experience.</li><li>Solid experience with IRM/GRC modules (Policy &amp; Compliance, Risk, and/or Audit).</li><li>Proficiency in JavaScript, Glide scripting, Flow Designer, and ServiceNow Studio.</li><li>Experience with ServiceNow upgrades, instance cloning, and system maintenance.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Sr. Software Engineer II, ServiceNow Platform - Global Risk & Compliance Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications<ul><li>Computer Science, or equivalent degree, or industry experience.</li><li>Minimum 2 years software development experience in a professional work environment working with Java technologies (Vertx, Spring, Spring Boot, RESTful micro services, Ignite, In-Memory Computing, Spark, PostgreSQL, Cassandra, Kafka, Yellowbrick,RESTful API’s, Apache Ignite is a plus).</li><li>Hands-on work experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Software Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>Don’t Just Build Tech. Change Tech</h4>Become part of a dynamic and growing team within the Global Risk and Compliance Technology organization at American Express. The successful candidate will be part of an organization responsible for reshaping our Company's Integrated Risk Management (IRM) program. We are crafting scalable and efficient ServiceNow platform capabilities to enable our colleagues to build reliable and high-quality Risk Management modules to meet business needs. You will bring your ServiceNow platform &amp; development experience to build and implement innovative capabilities to drive DevOps processes across our ServiceNow teams, including automated deployment and testing, code/configuration quality &amp; test coverage, and other cross-platform capabilities. You will be a critical member of this hands-on team responsible for ensuring the platform is stable, secure, and operating efficiently. This role will support our other IRM teams, while also managing core ServiceNow administrative functions, upgrades, cloning, and integrations.<h4>Key Responsibilities</h4>Day-to-Day Platform Administration:<ul><li>Manage users, groups, roles, ACLs, and other platform configurations.</li><li>Monitor for and Address platform performance issues</li><li>Maintain scheduled jobs and resolve issues as needed</li><li>Update and maintain data taxonomies and libraries as needed</li><li>Debug issues and implement fixes across IRM and core ServiceNow modules.</li></ul>Platform &amp; DevOps Enablement:<ul><li>Provide Technical Leadership and Innovative Thinking to implement a world-class set of platform capabilities</li><li>Implement platform solutions to enable adoption of DevOps principles</li><li>Implement platform monitoring solutions to ensure high availability and performance of Production and non-Production environments</li><li>Architect/Build custom solutions to solve for complex and critical platform needs not addressed by out of the box ServiceNow offerings</li><li>Architect/Configure/Support integrations with external systems (e.g., GRC tools, vendor platforms).</li></ul>Upgrades &amp; Enhancements:<ul><li>Plan, test, and implement ServiceNow platform upgrades and IRM module releases.</li><li>Ensure customizations remain functional post-upgrade.</li><li>Test and Apply patches and hotfixes as needed.</li></ul>End-User Support<ul><li>Provide day-to-day user support and resolve tickets related to ServiceNow IRM</li><li>Maintain documentation, knowledge articles, and configuration guides.</li></ul><h4>Qualifications:</h4><ul><li>Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).</li><li>ServiceNow Certified Application Developer (CAD) &amp; Certified System Administrator (CSA) certification</li><li>5+ years of Service Now Administration and Development Experience</li><li>Solid experience with IRM/GRC modules (Policy &amp; Compliance, Risk, and/or Audit)</li><li>Proficiency in JavaScript, Glide scripting, Flow Designer, and ServiceNow Studio.</li><li>Experience with ServiceNow upgrades, instance cloning, and system maintenance.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Sr. Software Engineer I, ServiceNow Platform - Global Risk & Compliance Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant and Network Services Technology (GMNST) organization at American Express is responsible for modernizing the payments network to enable next-generation payments products. The team creates flexible merchant platforms to acquire, bill, pay, service and foster innovation, while enabling a payments ecosystem to connect and authenticate parties seamlessly and securelyAmerican Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. Card Network platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. American Express Global Card Network Platform authorizes and processes all of the company’s customer card transactions.Join Team Amex and let's lead the way together.Responsibilities:<ul><li>You will be a core member of an agile team driving the latest development practices, writing code and unit tests, working with API specs and automation.</li><li>You will be using Java Technologies – Vertx, Spring MVC, Spring Data and Spring Boot and RESTful micro services.</li><li>Lead a culture of innovation and experimentation, engage in fun and outcome-oriented culture, and always be ready to try new concepts without fear of failure.</li><li>Collaborate with peer technology and development teams across different locations.</li><li>Identifying opportunities for adopting new technologies</li><li>Work along with stakeholders to understand and analyze the requirements.</li></ul>Qualifications:<ul><li>Computer Science, or equivalent degree or industry experience.&nbsp;</li><li>3 years of software development experience in a professional environment.</li><li>Strong OOPs concepts, concurrency, exception handling etc.</li><li>Data structures and Algorithms, Strong OS fundamentals, Advanced Java concepts</li><li>Strong development experience using languages Java/ Go. Keen understanding of how to build highly performant systems with such languages.</li><li>Hands on experience in building distributed micro-service systems, experience with Service Mesh products/frameworks like such as Envoy, gRPC/ProtoBuf; Distributed System Management/tracing and monitoring such as ELK Stack, Prometheus</li><li>Have experience in designing and building Cloud native applications. Experience in cloud platforms like Docker, Kubernetes, OpenShift are a plus.</li><li>Experience in using NoSQL databases and distributed messaging systems such as Redis, Kafka, Couchbase, Cassandra in the context of low latency and high transaction volume systems.</li><li>Experience with Continuous Integration/Continuous Deployment tools such as Jenkins, GitHub</li><li>Experience working in DevOps teams and Scrums.</li><li>Ability to learn and deep dive into new technology and business domains, question status quo and think outside of the box.</li><li>Proficient oral and written communication skills.&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We are seeking a Senior Data Architect (Data Virtualization &amp; CCaaS) to design and deliver scalable, secure, and future-ready data solutions. The ideal candidate will have hands-on experience in building hybrid on-premises and cloud architectures, driving data virtualization initiatives, and modernizing contact center ecosystems (CCaaS). This role requires strong technical expertise, strategic thinking, and collaboration across multiple teams to enable seamless data integration, analytics, and operational excellence.Key Responsibilities:<ul><li>Architect hybrid data solutions that seamlessly integrate on-premises and cloud platforms, enabling coexistence between legacy and modern systems.</li></ul><ul><li>Lead data migration and modernization initiatives by analyzing existing contact center environments—including data structures, dependencies, and integration points—and developing comprehensive migration strategies, timelines, and risk mitigation plans for transitioning from on-premises to cloud platforms.</li></ul><ul><li>Design and implement scalable data architectures—including virtualization frameworks, federated data access layers, and real-time integration pipelines—aligned with enterprise data strategy, governance, and performance standards.</li></ul><ul><li>Develop and maintain unified data models and semantic layers, defining canonical data models, data contracts, and transformation rules to ensure interoperability, schema compatibility, data integrity, and consistent enterprise-wide analytics.</li></ul><ul><li>Implement and enforce data governance, security, and access control policies across virtualized and hybrid environments.</li></ul><ul><li>Establish non-functional requirements including scalability, resilience, security, compliance, performance, and disaster recovery.</li></ul><ul><li>Collaborate closely with data engineers, analysts, architects, product managers, and business stakeholders to deliver unified and actionable data solutions.</li></ul><ul><li>Provide technical leadership through code reviews, mentorship, and continuous process improvement.</li></ul><ul><li>Stay current with industry trends and emerging technologies in CCaaS platforms such as Five9, Google CCAI, and Amazon Connect.</li></ul><ul><li>Contribute to cross-functional initiatives, innovation sessions, and knowledge-sharing activities to foster continuous improvement.</li></ul><ul><li>Implement and manage CI/CD pipelines for data and application delivery.</li></ul><ul><li>Apply banking data domain expertise to design and optimize data engineering and integration solutions.</li></ul><ul><li>Demonstrate strong analytical and problem-solving abilities to troubleshoot and resolve complex technical challenges effectively.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in computer science or related field with 10+ years of experience in designing, building, and managing contact center and enterprise data platforms.</li></ul><ul><li>Expert in Contact Center technologies, with deep knowledge of Genesys (InfoMart, GAAP, GIDB, SpeechMiner) and hands-on experience with CCaaS platforms such as Five9, Google CCAI, or Amazon Connect.</li></ul><ul><li>Proficient in data engineering and architecture—skilled in SQL, data modeling, ETL/ELT pipeline design, and data warehousing using BigQuery or similar platforms.</li></ul><ul><li>Experienced in real-time and event-driven data processing, leveraging Kafka, Google Pub/Sub, or AWS Kinesis, with strong programming skills in Python and automation scripting.</li></ul><ul><li>Versatile in data systems and integration, including API-based ingestion (REST, SOAP, webhooks), RDBMS/NoSQL databases (Oracle, PostgreSQL, MongoDB, Cassandra), and data virtualization tools like Denodo or BigQuery Omni.</li></ul><ul><li>Demonstrated leadership, analytical, and problem-solving abilities, with proven success in Agile environments, strong stakeholder collaboration, and a continuous drive for innovation and performance optimization.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Software Engineer - Contact Center Technologies

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Job Description:The Infrastructure Engineer will be responsible for the end-to-end technical support of all network platforms. This position plays an integral role in leveraging monitoring platforms to increase network stability and to ensure a high level of network availability. This role will be expected to collaborate with application and infrastructure teams to provide the highest level of support for the business and the Amex Network Operation Center.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Job Responsibilities:<ul><li>Provide hands on technical support, analysis, and issue resolution for network infrastructure and network services.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Optimize network performance via analyzing, tuning, and monitoring. Evaluate existing network performance to identify deficiencies and make performance recommendations.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Evaluate and develop new network monitoring capabilities.&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Provide network support for complex issues related to applications, servers, databases, storage, and/or any other technical service.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>4 plus years of experience in supporting large scale corporate/datacenter networks.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Strong knowledge in routing protocols such as OSPF, and BGP.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Strong knowledge in switching technologies like spanning tree, port channels, and virtual port channels.</li><li>knowledge of Cisco NX-OS/IOS and Arista routing and switching platforms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience in a variety routing and switching platforms provided by vendors such as Cisco, Arista, and Aruba Networks.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Good understanding of protocols like TCP, UDP, and IP.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience with Cisco and Arista routing and switching platforms.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Good understanding of security infrastructure like Firewalls, IPSEC/SSL VPNs.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Must be willing to learn new technologies while being able to adapt to a fast-paced service driven environment.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Education Requirement:&nbsp;Bachelor’s Degree or equivalent experience in the field of networking.Preferred Additional Skills:<ul><li>Skills in Public Cloud Offerings such as AWS, GCP, and Azure &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience with supporting network services such as DNS and NTP.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience with network monitoring tools such as CA Spectrum, Performance Center, and Splunk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience with F5 load balancers and Aruba Wireless networks&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience with Versa / Viptela SDWAN &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Knowledge of programming languages such as Python is a plus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Infrastructure Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.&nbsp;&nbsp;American Express is entering into a technology transformation phase driven by opportunities to modernize legacy platforms and explore modern software to be on the leading edge of the payments industry. American Express is looking for strong leaders to be part of high performing teams that will build and support our next generation platforms. If you have the talent and passion to drive innovation and deliver at a rapid pace, with deep hands-on experience in areas of real-time, highly available, cloud-native application development, join our engineering teams to transform our systems.  &nbsp;&nbsp;American Express Global Card Network Platform authorizes and processes all the company’s customer card transactions. The Card Network platform is the critical back bone for all American Express card transactions and is a near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. American Express is looking for strong leaders and engineers to be part of high energy and efficient teams that will build and support our next generation card network systems.&nbsp;&nbsp;Engineering Director&nbsp;&nbsp;As our Director of Engineering, you will join our global technology team that has embarked on building a highly available and scalable distributed systems on the cloud to support the company's long-term strategy and vision. Your primary responsibility is to build and support capabilities of our next generation distributed platform, build innovative payment capabilities leveraging the platform, aligning resources and delivery with business growth and diversification, while significantly improving service quality and cost-effectiveness. We expect the individual to be innovative and energetic with strong communications skills.&nbsp;Responsibilities:&nbsp;<ul><li>Quality Engineering: Emphasis on high-quality software releases through innovation, efficient test data, robust test environment management, best-in-class frameworks such as standardized pipelines, test automation and performance engineering&nbsp;</li><li>Quality Strategy: Develop and implement strategies to ensure all IT products and services meet organizational standards and end-user requirements. Influence best practices in code health, testing, testability and maintainability (clean code, test pyramid)&nbsp;</li><li>Testing &amp; Automation: Drive test automation initiatives, aiming for high automated test coverage across products to accelerate development and release processes&nbsp;</li><li>Process Improvement: Enhance quality processes and improve efficiency by applying innovative solutions&nbsp;</li><li>Collaboration: Work closely with development teams, product managers, and QA teams to integrate quality practices early in the development lifecycle&nbsp;</li><li>Performance Engineering (Performance and Chaos): Use baseline SLA’s established by Architects and business to monitor performance and chaos results before every release into production and track key performance indicators (KPIs) to monitor quality, such as software test results, performance, and adherence to standards&nbsp;</li><li>Technical Expertise: Provide technical leadership in evaluating and identifying tooling, automation opportunities, continuous improvement using emerging technologies&nbsp;</li><li>Stakeholder Communication: Synthesize and report on testing results and quality metrics, enabling both technical and business stakeholders to make informed decisions&nbsp;</li><li>Team Leadership: Build, mentor, and manage a team of quality engineers, providing technical guidance, coaching, and capacity allocation&nbsp;</li><li>Domain Knowledge: Develop good understanding on new functionalities and integration on Payment Network and Acquirer End to End functionalities&nbsp;</li><li>Metrics: Track test gaps, quality, and productivity and DORA metrics. Work with other engineering teams to continuously improve. Synthesize testing results and other measures into meaningful reports to enable technical and business stakeholders to make informed decisions&nbsp;</li></ul>Qualifications&nbsp;:1. Extensive Experience in,&nbsp;<ul><li>Java development on frameworks such as vertex, spring boot and spring batch. 2+ years of experience in developing code in Go Lang.&nbsp;</li><li>automated testing using industry common framework such as Cucumber, Karate and Serenity&nbsp;</li></ul><ul><li>2. Demonstrated Proficiency in,&nbsp;</li></ul><ul><li>CI-CD tools such as Jenkins, XL-R and GitHub Actions&nbsp;</li><li>Managing test environments such as ephemeral and dynamic environments using Terraform in On-Prem/Public Cloud and distributed applications and IaaS based environments</li><li>Performance and chaos engineering such as load, endurance, destructive, multi dc and data center testing&nbsp;</li></ul><ul><li>3. Extensive Experience in,&nbsp;</li></ul><ul><li>Test Data Management such as production extraction, scrubbing, synching up, self-serve, backup and versioning using industry or custom tools&nbsp;&nbsp;</li><li>SQL and NOSQL databases such as Cassandra, Postgres, MongoDB and Couchbase&nbsp;  &nbsp;</li></ul>4. Good Understanding of,&nbsp;<ul><li>Payment Network and Acquirer End to End functionalities&nbsp;&nbsp;</li><li>DevOps technical leadership with hands on experience with build / integration / release / deployment and scaling&nbsp;big data tools such as Spark and Lumi&nbsp;</li></ul>5. Familiar with most of the below tools and frameworks, <ul><li>Unit Test: Quality: JUnit, Mockito SonarQube&nbsp;</li><li>Test Data Management: OPTIM and any custom tools&nbsp;</li><li>Automation Tools: Selenium, WireMock, RestAssured, Cucumber, Karate and Serenity&nbsp;</li><li>Test Frameworks: TDD and BDD&nbsp;</li><li>Test Environment Management: Prometheus, ELK, Grafana etc&nbsp;</li><li>Performance: K6, JMeter, DART and Litmus Test&nbsp;</li></ul>6. Experience with Microservices based architecture and containerizing using Docker&nbsp;7. Technical credibility: Experience as a Software Engineer in Test (or similar title)&nbsp;<ul><li>8. Excellent interpersonal and communication skills to effectively express ideas, engage in complex discussions and collaborate with a wide range of colleagues&nbsp;</li></ul><ul><li>9. Superior analytical, problem solving and planning skills with the desire to continually learn and improve&nbsp;</li></ul><ul><li>10. Self-motivated and able to manage multiple tasks simultaneously&nbsp;</li></ul><ul><li>11. Strong relationship building skills and proven ability to influence and drive delivery across a geographical distributed organization with the demonstrated ability to debate ideas/ strategies and be comfortable managing constructive conflict &nbsp;</li></ul><ul><li>12. Strong people leader exhibiting passion, enthusiasm, loyalty and integrity through a servant leadership personification promoting the development of talented, energetic, creative and highly dedicated team members&nbsp;</li></ul>Preferred Qualifications<ul><li>Knowledge in Gen AI technology to automate use cases on software development life cycle is a plus&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director - Software Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Why American Express?Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Software Engineer to join us on our missionHow will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications:<ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 3 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, Ignite, In-Memory Computing, Spark, PostgreSQL, Cassandra, Kafka, Yellowbrick (Apache Ignite is a plus) and RESTful API’s.</li><li>Hands-on experience with application design, software development and automated testing.</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

32 Engineering Jobs in Scottsdale, AZ, USA