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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Software Engineer to join us on our missionHow will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications -<ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 3 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, Ignite, In-Memory Computing, Spark, PostgreSQL, Cassandra, Kafka, Yellowbrick (Apache Ignite is a plus) and RESTful API’s.</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Software Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role will be part of the Treasury Applications Platform team , we are currently modernizing our platform, migrating it to GCP. You will contribute towards making the platform more resilient and secure for future regulatory requirements and ensuring compliance and adherence to Federal Regulations.<ul><li>Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline</li><li>2+ years of software development experience</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and exploit them to their optimal potential</li><li>Strong background with Java, Pyspark, SQL, Concurrency/parallelism, oracle, big data</li><li>Cloud experience with GCP would be a preference</li><li>Define problems and provide solution alternatives.</li><li>Create detailed computer system design documentation.</li><li>Implement deployment plan.</li><li>Support consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation, design and deployment.</li><li>Under supervision participate in unit-level and organizational initiatives with the objective of providing high-quality and value adding consulting solutions.</li><li>Understand issues and diagnose root-cause of issues. Perform secondary research as instructed by supervisor to assist in strategy and business planning.</li></ul>Minimum Qualifications:&nbsp;<ul><li>Deep understanding of SDLC, background with Java , PL/SQL</li><li>Comfortable with Java, Python, GitHub, CI/CD, ReactJS knowledge</li></ul>Preferred Qualifications:&nbsp;<ul><li>GCP experience would be preferred</li><li>Exposure with large data processing systems</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Software Engineer, Treasury Applications

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your complete well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.From building next-generation apps and microservices to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the newest technologies, we’ll support you with an open environment and learning culture.Join Team Amex and let’s lead the way together.The position of Production Support - Senior Software Engineer will be on a dynamic and growing team within the Global Risk &amp; Compliance Technology (GRCT) organization at American Express.As a Production Support Senior Software Engineer, you will be essential in providing application support services to ensure high levels of product availability for the customers and partners of GRCT and American Express. Key responsibilities may include:<ul><li>Provide guidance, and coaching to applications engineering teams, supporting training and development of standard processes.</li><li>Oversee the incident management process, ensuring timely resolution of issues and minimizing downtime, ensuring solutions meet business requirements, timelines, and quality standards, and align with strategic goals.</li><li>Collaborate with partners effectively including senior management, to provide updates on technology operations and ensure alignment with business objectives.</li><li>Lead the management and maintenance of network infrastructure, monitoring network performance, solving connectivity issues, and supporting the implementation of network security standards.</li><li>Drive implementation of system upgrades, updates, and backups, and ensure the maintenance of hardware and software systems.</li><li>Lead and collaborate with multi-functional teams to complete technology projects and initiatives, contributing to the development of operational policies and procedures, and identifying areas for improvement.</li><li>Ensure the team follows protocols, industry standards, and company policies for technology efforts, including maintaining secure processes.</li><li>Mentor junior members of the team, enabling a culture of continuous learning, growth opportunities, and inclusivity for all individual colleagues and teams.</li><li>Collaborate and co-create effectively with teams in product and the business to align technology initiatives with broader business objectives.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Sr. Software Engineer, Production Support - Global Risk & Compliance Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a Senior Associate, Technology Operations Engineering, you will be essential in providing enterprise services to ensure high levels of product availability for the customers and partners of American Express.&nbsp;Key responsibilities may include:<ul><li>Monitors the performance and availability of technology systems and applications and implements system upgrades, updates, and backups to ensure the maintenance of hardware and software systems</li><li>May manage and resolve service requests and incidents identifying, diagnosing, and resolving system issues in an efficient manner</li><li>Provides advanced technical support to end-users for hardware, software, and network-related issues</li><li>Performs the setup and configuration of new hardware and software with guidance</li><li>Manages and maintains network infrastructure with guidance, mitigating potential incidents that impacts the network operations</li><li>Monitors network performance and troubleshoot connectivity issues and supports the implementation of network security measures</li><li>Maintains comprehensive documentation of system configurations, procedures, and troubleshooting steps, and generates reports on system performance, incidents, and resolutions</li><li>Completes technology projects and initiatives, supporting in the development of operational policies and procedures and identify areas for improvement with guidance from peers and leaders</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li><li>Implements resiliency standards, tooling, and best practices</li><li>Reviews incident trends and conduct root cause analysis to implement permanent resolutions and mitigate future failures</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience. 4+ years of varied experience in software engineering or service delivery.</li><li>Knowledge of network protocols and technologies</li><li>Knowledge of scripting languages (e.g., PowerShell, Python) for automation tasks</li><li>Experience in technology operations, cloud administration, IT asset management and automation tools and / or Site Reliability Engineering (SRE) in a technology or financial services organization</li><li>Experience in system administration, network configuration, and troubleshooting</li><li>Experience in technology operations work</li><li>Experience in cloud platforms such as AWS, Azure, Google Cloud</li><li>Proficient verbal and written communication skills.&nbsp;</li><li>Soft skills – analytical thinking, curiosity, continuous learning and improvement attitude&nbsp;&nbsp;</li></ul>Preferred Qualifications<ul><li>Certification such as CompTIA A+, Network+, or Security+ is a plus</li><li>Public Cloud certification is a plus</li><li>DevOps knowledge for highly available IT infrastructure.</li><li>Experience in designing and coding for automation and troubleshooting purposes across multiple platforms and languages such as Java, HTML5, JavaScript, and .NET</li><li>Building live production APIs and services.</li><li>Hands-on expertise with application design, software development and automated testing.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Tech Ops Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Technologies is looking for an Engineer with AI/ML skillset to join a dynamic and innovative Mission Control tooling team. Our team is responsible for building tools that support production systems for critical platforms at Amex.&nbsp; The team uses Agile methodology for project delivery and operates in a fast-paced business environment. From partnering with mission critical platforms to developing highly available solutions there will always be exciting challenges in this environment.Key Responsibilities:<ul><li>You will be responsible for development and operational support of all Mission Control tools, including data driven web apps, integrations with Slack and other enterprise tools, and delivering features that make a measurable difference in event management.</li><li>These solutions will leverage generative AI for some functionality.</li><li>Experience and expertise in running LLMs in a local environment will be a big advantage, especially if you’re conversant in RAG techniques and integrating GenAI steps into larger process workflows.</li><li>You will also be responsible for ensuring any production deployable code has all the necessary Alerts , necessary logging needed to debugging and work with operations to update runbook.</li><li>You will be working with multiple teams to identify areas of improvement within the platform and build a solution to automate monitoring solutions for the next generation platform, technology and constant innovations to drive efficiencies.</li><li>You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our applications.</li><li>You will have an Agile mindset, strong DevOps alignment, and a will to continuously improve, both the platform and our ways of working.</li></ul>Minimum Qualifications<ul><li>A proven hunger to learn new technologies and translate them into working software</li><li>Managing distributed, scalable, secured, and highly-available platforms</li><li>Understanding of cloud technologies such as Kubernetes, Openshift and Docker</li><li>Experience with Docker, microservices and container based deployment and service orchestration using Kubernetes</li><li>Hands on experience leveraging monitoring tools such as Splunk, ELK, Grafana and Dynatrace</li><li>Solid knowledge of technologies such as J2EE, APIs, NodeJS and Vert.x</li><li>Strong Python, Go, React, and SQL skills</li><li>Hands-on experience on build systems like Maven and CI/CD</li><li>Experience on Machine learning algorithms/tools and frameworks including building GenAI applications - RAG and Agentic</li></ul>Preferred Qualifications<ul><li>Knowledge on network rules creation, load balancer configurations, network packet analysis and network protocols.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ability to effectively communicate with internal and external business partners</li><li>5+ years of relevant work experience along with Bachelor's degree in Computer Science Engineering or related field</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a Senior Software Engineer II, you'll be part of the core foundational team within the Amex Enterprise Cloud Organisation, responsible to lead, drive, build and scale AWS accounts for all of American Express. Core Foundations is a fundamental layer to ensure AWS accounts adhere to risk, regulations and compliance in accordance with the financial guidelines and also enable AWS as an alternate Cloud Provider of choice for application teams in parallel to the Private Cloud.Roles &amp; Responsibilities<ul><li>Identify and implement foundational building blocks needed to manage AWS (Amazon Web Services) infrastructure for enterprise-scale software applications;</li><li>Streamline the procurement and provisioning of AWS accounts to support scalable cloud adoption;</li><li>Utilise and apply foundational networking and security components to support hosting of American Express applications and platforms on AWS;</li><li>Build automation pipelines to scale account orchestration workflows and improve operational efficiency;</li><li>Identify gaps in existing cloud processes and propose solutions to enhance customer and platform experience when using AWS alongside private cloud solutions;</li><li>Apply the “secure-from-start” principles in software development to ensure robust and compliant cloud solutions;</li><li>Analyse complex application and platform design patterns and build cloud native solutions that accommodate diverse architectures;</li><li>Design, develop, test, and debug software applications and systems;</li><li>Complete software builds through consistent development practices, including the use of tools, common components, and documentation with guidance from peers and leaders;</li><li>Complete code reviews and automated testing to maintain high-quality code standards with guidance from peers and leaders;</li><li>Support and monitor software across test, integration, and production environments;</li><li>Adhere to security and regulatory best practices to ensure software compliance;</li><li>Collaborate and co-create effectively with teams in product and the business to align technology initiatives with business objectives;</li><li>Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance; and</li><li>Determine system performance standards and ensure software operates in conformance with specifications.</li></ul>Requirements<ul><li>This will be an individual contributor role who will be a solid hands-on developer who knows what it takes to build Cloud Platforms at scale.</li><li>Serve as one of the key members within the Core Foundations Team representing location, geography, knowledge and competence in AWS with an equal grit towards technical delivery focused towards business continuance.</li><li>Is proactive towards business problems and has the knack to challenge these into solutions, keeping scale, stability and security in scope.</li><li>Is familiar with one external Cloud Provider of choice in depth - E.g., AWS, Azure or Google Cloud, with a deep desire towards working in AWS.</li><li>Can work smoothly in an Agile Team and is well versed with the Agile Software practices.</li><li>Has a passion to drive industry leading technologies and bringing them into production-grade scale into the firm.</li><li>Strong and clear to communicate with a positive attitude towards problems and willingness to serve and learn from everyone.</li><li>Stand as a representative to Foundations across stakeholders, clients and partners and assimilates the business requirements into well-defined technical features.</li><li>Able to balance work priorities - within and across teams.</li><li>Can closely collaborate with partner teams demonstrating stronger and bigger solutions.</li><li>Is innovative, experiments, takes calculated risks and challenges status quo.</li><li>Comes across as a mentor towards the engineers and breaks down complicated tasks into measurable items.</li><li>Hungry to learn and implement ideas with practical solutions on the go.</li></ul>Minimum Qualifications<ul><li>Bachelor's or Master's of Engineering in Computer Science or in an equivalent stream.</li><li>12+ years of solid, proven experience in Software Engineering and development.</li><li>4+ years of proven experience in Infrastructure as Code (IaC) tools using Terraform, Ansible or similar.</li><li>4+ years of experience working in AWS/Azure Clouds.</li><li>5+ years working in Agile tools like JIRA, Confluence, Git, GitHub Actions, CI/CD.</li><li>5+ years of proven Software development in one or more of the programming languages - Java, Go, Python.</li><li>5+ years of proven technical leadership experience to lead teams to excellence with effective communication skills.</li><li>Solid engineering experience building platforms for application teams.</li><li>Knows how to build and run frameworks in various forms in the platform.</li><li>Understanding application development and deployment lifecycles on AWS is essential to co-relate Platform development.</li></ul>Preferred Qualifications<ul><li>Experience in AWS Services like AWS Control Tower, EC2, IAM, VPC, S3, Lambda, DynamoDB&nbsp;etc..</li><li>Experience in Amazon EKS including building EKS clusters and deploying apps on EKS.</li><li>Knowledge of application architectures is a plus.</li><li>Understands Safe Agile process and leverages to the best advantage.</li><li>Deeper understanding &amp; knowledge of AWS Networking and AWS Security is a huge plus.</li><li>Knowledge of various other AWS Services is a plus.</li><li>Knowledge of using Golang is a huge plus.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Sr Software Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About American Express Cloud Engineering: American Express Cloud Engineering provides comprehensive platform that enables business critical applications to have faster Time-to-Market for American Express. The platform offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, DB-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment. Amex Cloud Platform enables Application developers to write modern scalable cloud native applications. As a Senior Manager, Infra Engineering you will be part of the Cloud Engineering Team that builds core CI/CD and Observability capabilities to enable Application teams to build modern applications. The architecture includes usage of DevOps components in a hybrid cloud model and technologies that drive to build modern applications.How will you make an impact in this role?Responsible for leading an Engineering team within enterprise CI/CD that provide new capabilities to American Express developersResponsibilities<ul><li>Lead engineering for the CI/CD teams, focusing on high availability, scalability, and reliability</li><li>Manage and implement ITIL / ITSM processes</li><li>Partner with Product, Ops, and architecture stakeholders to align on roadmap execution, prioritize initiatives, and deliver on OKRs/Tech KPIs.</li><li>Drive resolution of technical issues, oversee risk mitigation, and escalate as needed to maintain service continuity.</li><li>Optimize infrastructure platform health using diagnostics, monitoring tools, and automation strategies.</li><li>Manage, lead and mentor a team of engineers—co-located or remote—providing performance feedback, professional development, and career coaching</li></ul>Minimum Qualifications<ul><li>10+ years of industry experience, including 4–5 years in relevant infrastructure/cloud roles.</li><li>Hands-on experience CI/CD and/or Observability and building complex infrastructure.</li><li>Strong background in Linux systems engineering, web technologies (HTTP, SSL, routers, load-balancing), and infrastructure platforms (IaaS, PaaS).</li><li>Must have experience of Kubernetes, Openshift, infra as code frameworks, API Gateways, CNCF technologies, CI/CD tools, Cloud Native application architectures, and any public cloud services like AWS, GCP, Azure</li><li>Strong troubleshooting, performance optimization, and service-restoration skills.</li><li>Excellent interpersonal skills, with customer-centric communication—especially during outages or escalations</li><li>Able to interpret technical/business objectives and articulate clear, scalable solutions.</li><li>Familiarity with Agile and ITIL frameworks, comfortable operating in fast-paced or startup-style environments.</li><li>Team leadership and development</li><li>Strategic planning and cross-functional collaboration</li><li>Performance and SLA oversight</li><li>Stakeholder engagement and influencing technical direction</li></ul>Salary Range: $120,000.00 to $210,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Infrastructure Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.&nbsp; The Enterprise Technology Services vision is to set the standard for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, amplify the technical heartbeat of the organization, and deliver great experiences to all American Express colleagues.&nbsp;About Enterprise Architecture:Enterprise Architecture is an organization within the Chief Technology Office at American Express and it is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:1.Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.2.Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.3.Governance: this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.4.Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.Software Development:<ul><li>Mid-level ability in software development, such as coding assignments</li><li>Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Participate in code reviews and automated testing</li><li>Debug basic software components and identify code defects for remediation</li><li>Enable the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Automate deployments in test or production environments</li><li>Automatically scale applications based on demand projections Leadership</li><li>Demonstrate increased self-reliance to achieve team goals</li><li>Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking</li></ul>Qualifications – Minimum requirements:<ul><li>Up to 6 years of software development experience in a professional environment and/or comparable experience such as:<ul><li>Familiar with Agile or other rapid application development methods</li><li>Experience with design and coding in Java and across one or more platforms and additional languages as appropriate</li><li>Experience with&nbsp;streaming technologies such as Apache Spark, Kafka, Flink and Scala as a programming language preferred</li><li>UI experience using React, Node a plus</li><li>Backend experience including Apache Cassandra, and relational databases such as Oracle, PostgreSQL a plus</li><li>Hands-on expertise with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases</li><li>Confirmed experience with object-oriented design and coding with variety of languages</li></ul></li><li>Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Software Engineer - Java - Enterprise Architecture

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.LUMI is the company’s largest Big Data Platform, ideally suited for computationally and/or data intensive processing applications. Whether the data needs to be processed in batch, online, or streaming manner, Lumi provides robust capabilities to handle such workloads effectively, in a cost-efficient manner. A hub of very hardworking Big Data engineers and most exciting &amp; upcoming technologies. Cornerstone platform offers an environment where Engineers are challenged every day to build world class products. As we embark on the journey to move to public cloud - GCP you will be part of a fast-paced Agile team, design, develop, test, troubleshoot &amp; optimize solutions created to simplify access to the Amex’s Big Data Platform.Responsibilities:<ul><li>Collaborate with Lumi SRP and infrastructure teams to build reliable system</li><li>Develop nonfunctional features ensuring reliability in system</li><li>Implement monitoring, alerting and logging to ensure system health</li><li>Develop tools to automate operational tasks such as deployments, rollbacks and configurations</li><li>Perform root cause analysis and postmortems for incidents and outages</li><li>Participate in on-call rotation and respond to incidents</li><li>Participate in code reviews and technical discussions focused on system design and support Senior Engineers with review/approval.</li></ul>Qualifications:<ul><li>8+ years of experience designing, building, and implementing distributed cloud architecture within cloud environments. GCP preferred.</li><li>Provisioning, Network configuration for compute resources (ie. Google Compute Engine, Dataproc), serverless networking, infrastructure orchestration, resource configuration.</li><li>3 + years of experience on GCP services like Cloud dataflow, Cloud Pub-Sub, Big Query, Cloud Storage, Cloud Dataflow, Google Composer etc..,</li><li>Implement and maintain AI/GenAI services using Google Cloud AI services, e.g. Vertex AI.</li><li>2 + years of experience in Model Deployment: Build and deploy end-to-end ML models, leveraging metrics to support predictions, recommendations, search, and growth strategies</li><li>2 + years experience with Infrastructure as Code (IaC) and Automation Tools approach using machine-readable definition files (e.g. Terraform, Ansible)</li><li>3 + years experience with system performance - Monitoring, logging, and analyzing system performance (e.g., Prometheus, ELK stack, Icinga, Splunk, Dynatrace)</li><li>Min 5 + years of experience with Installation and Configuration of Big Data Real Time Application tools such as Elastic Search, Kibana, Logstash, Tomcat, Solr, Apache HTTPD, JBoss etc.&nbsp;</li><li>Optimize cloud-based systems for performance, reliability, and cost-efficiency.</li><li>Monitor and troubleshoot cloud infrastructure, ensuring high availability and security.</li><li>Understanding of fundamentals of Git and Git workflows.</li><li>Experience with scripting and automation (Python, Ruby, PowerShell, bash)</li><li>Experience of working in agile application development environment.</li><li>Experience of supporting platform Engineering Activities, Network, firewall.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Data Engineer - GCP - LUMI Platform Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About American Express Cloud Engineering: American Express Cloud Engineering provides comprehensive platform that enables business critical applications to have faster Time-to-Market for American Express. The platform offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, DB-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment. Amex Cloud Platform enables Application developers to write modern scalable cloud native applications. As a Senior Manager, Software Engineering you will be part of the Cloud Engineering Team that builds core CI/CD and Observability capabilities to enable Application teams to build modern applications. The architecture includes usage of DevOps components in a hybrid cloud model and technologies that drive to build modern applications.How will you make an impact in this role?Responsible for leading an Engineering team within enterprise CI/CD that provide new capabilities to American Express developersResponsibilities<ul><li>Lead engineering for the CI/CD teams, focusing on high availability, scalability, and reliability</li><li>Manage and implement ITIL / ITSM processes</li><li>Partner with Product, Ops, and architecture stakeholders to align on roadmap execution, prioritize initiatives, and deliver on OKRs/Tech KPIs.</li><li>Drive resolution of technical issues, oversee risk mitigation, and escalate as needed to maintain service continuity.</li><li>Adapt best software engineering practices and frameworks</li><li>Manage, lead and mentor a team of engineers—co-located or remote—providing performance feedback, professional development, and career coaching</li></ul>Minimum Qualifications<ul><li>10+ years of industry experience, including 4–5 years in relevant software engineering roles.</li><li>Hands-on experience CI/CD and/or Observability and building complex infrastructure.</li><li>Strong background in Linux systems engineering, web technologies (HTTP, SSL, routers, load-balancing), and infrastructure platforms (IaaS, PaaS).</li><li>Must have experience of Kubernetes, Openshift, infra as code frameworks, API Gateways, CNCF technologies, CI/CD tools, Cloud Native application architectures, and any public cloud services like AWS, GCP, Azure</li><li>Strong troubleshooting, performance optimization, and service-restoration skills.</li><li>Excellent interpersonal skills, with customer-centric communication—especially during outages or escalations</li><li>Able to interpret technical/business objectives and articulate clear, scalable solutions.</li><li>Familiarity with Agile and ITIL frameworks, comfortable operating in fast-paced or startup-style environments.</li><li>Team leadership and development</li><li>Strategic planning and cross-functional collaboration</li><li>Stakeholder engagement and influencing technical direction</li></ul>Salary Range: $120,000.00 to $210,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

28 Engineering Jobs in Scottsdale, AZ, USA