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POSITION SUMMARY:Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.KEY JOB ELEMENTS: <ul><li>Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.</li><li>Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.</li><li>Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.</li><li>Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility.</li><li>Accurately forecast projected new students on a periodic basis for admissions leadership. &nbsp;</li><li>Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.</li><li>Assist other personnel and departments with data collection and problem solving.</li><li>Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.</li><li>Other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in Business or a related field and one year successful admissions or sales experience OR Associate’s degree and three year’s successful admissions or sales experience.&nbsp; (Salary level will be based on degree level). </li><li>Sincere interest in helping others achieve life goals.</li><li>Excellent written and verbal communication skills. </li><li>Strong interpersonal skills with both faculty and student populations.&nbsp; </li><li>Superior organizational and problem resolution skills.&nbsp; </li><li>Goal oriented and highly ethical.&nbsp; </li><li>Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.&nbsp;</li><li>Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments. </li><li>Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.&nbsp; </li><li>Ability to adapt to changing assignments and multiple priorities.&nbsp; </li><li>Ability to manage multiple tasks and successfully meet deadlines.&nbsp;</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

South University

Admissions Representative

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?This person is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues. This is an opportunity to work in one of the best technology units to help improve customer experience for American Express and influence how millions of people interact with their cards, their merchants, and their money.As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power the digital systems, services, products, and platforms that millions of customers around the world depend on. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career.Role Responsibilities<ul><li>Hands-on engineer with expertise in developing complex, large scale enterprise applications/tools.</li><li>Responsible for technical aspects of software engineering for assigned applications including design, developing prototypes, and coding assignments.</li><li>Empower teams to automate demand driven scalable application deployments in test or production environments.</li><li>Apply specialized knowledge of industry standards or practices to assigned initiatives to identify complex and or broad problems and issues and&nbsp;formulate recommendations.</li><li>Collaborates with leadership across teams to define solutions, technical implementation to drive software maturity and practices.</li><li>Drive the technical roadmap for runtime systems, ensuring the reliability, scalability, and performance of platforms.</li><li>Establish and monitor key performance indicators (KPIs) for runtime and resiliency and drive continuous improvement efforts to meet or exceed these metrics.</li><li>Provide technical leadership and guidance to the team, fostering a culture of innovation, collaboration, and accountability.</li><li>Act as a technical contributor by participating in architecture design, code reviews, and troubleshooting complex technical issues.</li><li>Design and implement innovative solution/framework that will improve software engineering velocity, infrastructure resiliency and security, and data availability.</li><li>Develop common framework components (to be leveraged by enterprise applications), define standards for configuration, monitoring, reliability, and performance engineering.</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree&nbsp;&nbsp;</li><li>5+ years or equivalent work experience in DevOps</li><li>Experience in supporting mission critical highly available enterprise applications.</li><li>Experience with performance with testing and tuning Java and Python applications</li><li>Experience orchestration tools Ansible.</li><li>Experience in relational and NoSQL databases.</li><li>Experience on enterprise tools set such as Splunk, Grafana, Dynatrace, AppDynamics, BMC, Prometheus etc.</li><li>Experience with Splunk, ELF&nbsp;</li><li>Experience with&nbsp;&nbsp;Service Oriented Architecture design principles, execution patterns and performance optimization.</li><li>Experience&nbsp;&nbsp;and strong analytical and debugging skills.</li><li>Experience with cloud infrastructure, distributed systems, and containerization technologies,&nbsp;</li><li>Experience in incident management, monitoring, and capacity planning.</li></ul>Preferred Qualifications<ul><li>Strong interpersonal communication skills and the ability to work well in a diverse team-focused environment.</li><li>Experience with SRE best practices</li><li>Strong engineering background in account receivables and loyalty.</li><li>Experience with design, data structures and algorithms,</li><li>Experience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories.</li><li>Ability to build positive relationships with your team, business, and technology partners to achieve established goals.</li><li>Ability to effectively interpret technical/business objectives and challenges and articulate solutions.</li><li>Influence and lead team members with creative thought leadership with data driven changes and improvements by challenging status quo.</li><li>Demonstrate the ability to effectively communicate to internal business clients and leadership on each facet of issue handling including (but not limited to): issue identification, service restoration, solutions to permanently resolve to ensure high levels of ongoing service etc.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Engineer - Java/Python

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.Key Responsibilities&nbsp;<ul><li>Work closely with Product &amp; Development teams to define, analyze and capture business needs&nbsp;</li><li>Documents data requirements and maintains data models to ensure seamless integration into existing data architectures</li><li>Manages data assets as per the enterprise standards, guidelines and policies</li><li>Documents processing requirements inclusive of data and transaction volumes, scalability, security and performance requirements</li><li>Creates and maintains detailed information about the data being stored in the database</li><li>Understands the database requirements and translate into physical database design.</li><li>Follows data placement procedures and re-use of existing databases when possible</li><li>Builds and enhances database design and infrastructure required to support the Business portfolio</li><li>Performs database design review and supports database testing</li><li>Provides production environment support for database systems and processes</li><li>Communicates and works collaboratively with business and product teams to support changes and implementation</li><li>Work on assigned database features for ongoing sprints and manage database requirements based on industry trends, new technologies, known defects, and issues</li><li>Partner with delivery architects and engineers to design optional data tier solutions to meet platform objectives and goals</li><li>Function as an active member in&nbsp;an agile team through consistent development practices (tools, components, and documentation)</li><li>Identify opportunities to adopt innovative database technologies</li><li>Design &amp; Develop Automation &amp; Self-service Database capabilities utilizing CI/CD, IaC, AI/ML and GenAI technologies</li></ul>Education &amp; Technology core competencies<ul><li>Master’s/Bachelor’s Degree in computer science or related field required, advanced degree preferred.</li><li>5+ years of database development experience in a professional environment and/or comparable experience.</li><li>Hands-on experience handling database development activities using NoSQL&nbsp;Databases such as Couchbase, Cassandra, MongoDB databases as well as Relational Databases like PostgreSQL, Oracle, SQLServer covering activities including capacity planning, schema design &amp; implementation, backup and recovery, performance tuning etc</li><li>Hands-on experience in developing Automation &amp; Self-service Database capabilities utilizing CI/CD, IaC, AI/ML and GenAI technologies</li><li>Monitor the performance and health of the&nbsp;DB&nbsp;servers&nbsp;and troubleshoot&nbsp;DB system&nbsp;failures.</li><li>Good to have experience in Automation using any programming language and/or Ansible for Infrastructure use cases like Upgrade , Patching&nbsp;etc</li><li>Practical experience with Data Architecture to translate business data requirements into data models (Conceptual, logical, physical) and using data modeling tools.</li><li>Extensive experience in&nbsp;Linux based DB&nbsp;performance monitoring by using system tools, security setup, troubleshooting and performance tuning as necessary to ensure optimum performance, patching of&nbsp;Linux based DB&nbsp;servers on regular schedule</li><li>Experience with Public Cloud Databases like AWS, GCP, and Azure&nbsp;is preferred.</li><li>Supporting and maintaining logging, messaging and automation tools like Splunk, Grafana, Jenkins</li><li>Eagerness to learn new technologies in short time span preferred</li><li>Experience in change management, Incident management, RFC, Problem management &amp; RCA</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Data Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The&nbsp;Tele Account Development Manager&nbsp;is a telephone-based position responsible for the development and management of high potential and high spending clients. This position is responsible for the overall management (expansion and retention) of a defined portfolio of high-value existing customers.Job ResponsibilitiesPlanning(10 – 20% of time)&nbsp;▪ Effectively manage a dedicated portfolio of high-value existing Business and Corporate customers provided by American Express within territory&nbsp;Relationship management(10 – 20% of time)&nbsp;▪ Proactively reach out to customers to uncover opportunities, treat the customer until there’s a change in customer spend in alignment with growth or retention conversations&nbsp;Client solution (20 – 30% of time)&nbsp;▪ Use consultative skills to maintain and develop the existing customer relationship and substantially grow charge volume (e.g., onboarding new vendors, expanding existing vendors, adding supplemental cards)&nbsp;▪ Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)&nbsp;Negotiate and close (20 – 30% of time)&nbsp;▪ Partner closely with Field Dedicated Portfolio Account Development team when a telephone-managed customer requires a face-to-face visit&nbsp;▪ Partner with specialized sales team for product cross-sell (AP Automation), further entrenching clients with use of the American Express suite of products and services&nbsp;Compliance (100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and ExperienceKnowledge and Skills&nbsp;Relationship management&nbsp;▪ Strong customer relationship building skills to follow through and motivate clients to act&nbsp;Consultative selling&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus&nbsp;▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation&nbsp;Attributes ▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience ▪ Bachelors degree strongly preferred▪ Excellent sales experience, 3 – 5 years minimum&nbsp;▪ Experience partnering with clients across various markets / industries&nbsp;▪ Experience in a highly-regulated industryEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager-Tele Account Development - Sunrise, FL

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?As a Line Cook for Texas Roadhouse, you’ll make made-from-scratch Legendary Food for our guests to enjoy. If you are a team player with a positive attitude and the willingness to learn, apply now, no experience required. We will teach you everything you need to know. Come be a part of something Legendary!What’s in it for you? Glad you asked.<ul><li>Pay – Let’s be honest, we know you’re curious about pay. We offer weekly pay and competitive wages.</li><li>Flexibility – We know you have other commitments outside of work, and we respect that. Our schedules offer hours that work for you.</li><li>People – You’ll be part of a team you can rely on. The folks that work in our kitchens know how to partner up and hustle. Our restaurants are busy, and our hard-working Roadies work together to push out the Legendary Food our guests have come to expect from Texas Roadhouse.</li><li>New Skills – We’ll teach you our recipe for success. You’ll learn our signature, made-from-scratch recipes, plate presentations, how to run a busy station, and our high standards for cleanliness and sanitation.</li><li>Opportunities – We cross-train and often promote from within. Our Legendary training and development programs will give you the opportunity to advance and grow.</li></ul>Wherever you are in life, we have a health and wellness package to meet your needs. Check out our benefits page at <a href="https://careers.becomearoadie.com/us/en" target="_blank">https://careers.becomearoadie.com/us/en</a> for more details.We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

Line Cook

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: benefits from day 1 This position requires every other weekend; one summer and one winter holiday. The Social Worker (SW) provides and coordinates a wide range of social services including psychosocial support to patients and their families.Qualifications:<ul><li>Master’s degree or above in Social Work (CSWE accredited); SWs hired before 2009 who have degrees in other fields are grandfathered in; SWs hired before 4/21/2019 who have BSWs are grandfathered in; Bachelor’s degree may be considered depending on geographic area (Note: Home Health requires MSW)</li><li>Employees working in Georgia require current Georgia LCSW</li><li>Minimum of one (1) year of experience including social work/counseling internship in health care or hospital setting</li><li>Familiarity with and working knowledge of the concepts and practices of both adult and pediatric patients:&nbsp;&nbsp; Hospice: death and dying &nbsp;Palliative: serious illness</li><li>Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system</li><li>Experience in children, family, and group modalities</li><li>Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload</li><li>Able to remain calm, professional, trouble shoot and intervene with patient/family crisis situations.</li><li>Able to demonstrate high ethical standards in areas of Hospice mission, confidentiality, sensitivity, and flexibility</li><li>Excellent communication (verbal and written) and interpersonal skills</li><li>Ability to work in a team environment and intervene appropriately</li><li>Mobile Driver - Valid driver's license and automobile insurance per Company policy</li><li>Ability to travel to off-site locations</li><li>Ability to physically access any home, hospital, clinic, nursing home, and assisted living facility (i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.)</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with company policies, procedures and standard practices.</li><li>Observe company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the micro and macro levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate.</li></ul>Job Responsibilities:<ul><li>Performs and documents psychosocial assessment.</li><li>Empowers patient/families to negotiate with resource providers and make decisions on their own behalf.</li><li>Assists other clinical staff in (1) understanding family dynamics as well as significant social and emotional factors related to health problems and (2) developing a plan to address issues in a nonjudgmental manner.</li><li>Maintains documentation in a manner that reflects timeliness, completeness, accuracy, legibility, clarity of goals and interventions.</li><li>Consults and collaborates with other professionals to promote quality care and continuity of patient/family care.</li><li>Performs other duties as assigned.</li></ul>Home Health Specific:<ul><li>Participates in the development of the individualized Plan of Care and participates in Case Conferences.</li><li>Observes clinical symptoms, reaction to treatment regimen, and emotional status and reports to the appropriate staff along with pertinent changes.</li><li>Anticipates barriers to pain and symptom management; identifies differences in goals of curative and palliative care; and provides appropriate education.</li><li>Respects patient’s wishes and stated goals when planning and providing care.</li></ul>Hospice Specific:<ul><li>Shares joint responsibility with other clinicians and volunteers to provide care to patients and families including psychosocial support, advanced directive information, development of Plan of Care, and other social services depending on the patient/family needs.</li><li>Attends and participates in Interdisciplinary Group (IDG) meetings; assists in developing and updating the Plan of Care; facilitates understanding of social services and bereavement aspects of care, and provides team with goals and interventions for patient/family care.&nbsp;</li><li>Evaluates bereavement needs including making condolence calls, evaluating risk and coordinating the Plan Care with Bereavement staff.</li></ul>Palliative Care Specific:<ul><li>Assists the palliative care team and/or directly facilitates patient-family meetings for goal setting and advance care planning.</li><li>Provides emotional support for patients and families facing serious illness.</li><li>Coordinates educational and outreach services relevant to the social services – palliative care interface.</li><li>Provides liaison function: (1) between system-wide outpatient palliative care team and inpatient palliative care team, discharge planning and social service departments and (2) between palliative care team and community hospice, home care agencies, long term care facilities and other community services.</li></ul>Job Description Addendum for Social Worker in the Florida Keys &amp; North Florida (3A):Duties may also include performance in bereavement counseling and volunteer coordination.<ul><li>Evaluates the bereavement care needs for survivors (i.e., adults, children, families) in accordance with Company policy.&nbsp; Provides grief guidance and support to maintain the Plan of Care.</li><li>Facilitates bereavement and holiday support groups for children and adults.&nbsp; May attend memorial services.</li><li>Maintains bereavement documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal, evaluation, plan, and intervention.</li><li>Recruits volunteers through community networking activities and marketing efforts.&nbsp; Screens potential volunteers through intake calls and interviews, and in training.</li><li>Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for Social Services/Bereavement, events, administrative support, and various other roles.</li><li>Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition.&nbsp; Participates in volunteer-related special events, committees and task force groups.</li><li>Maintains records of volunteers, ensuring that all file requirements are met and kept current.</li><li>Participates in interdisciplinary group (IDG) meetings; providing feedback about patients and family members and serves as a liaison between team members and volunteers.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

Social Worker HPH

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Schedule-Monday-Friday-8am-5pm Benefits Day 1 Mileage Reimbursement Key Responsibilities: • Communicate successfully with peers, supervisors, public, and staff members in a manner that represents Hope’s culture of a collaborative, positive work environment. • Participate as a member of the interdisciplinary team (IDT) and in initial, semi-annual, unscheduled, and annual assessments; attend morning updates and report changes in participants’ baseline status to appropriate staff on a daily basis. • Involved in the development and implementation of quality assessment and performance improvement (QAPI) activities. • Provide regular updates to team on participants' status in therapy. • Coordinate services according to the plan of care with external vendors, ensuring appropriateness of treatment plans and interventions. • Assess the need for adaptive equipment and durable medical equipment (DME); order and facilitate authorization of such equipment; assess, recommend, and provide follow-through therapy for specialized shoes. • Participate in meetings as indicated (morning, team, family, nursing facility, assisted living facility, and hospital). • Provide treatment as indicated. • Utilize appropriate safety measures when providing care. • Develop special programs according to participant needs. • Educate staff, participants, and family on services available through therapy staff. • Develop, instruct, and supervise other staff, and/or family members on therapy program to be carried out by individuals other than a physical therapist. • Provide orientation and training in regards to body mechanics and lift equipment to staff as requested. • Communicate observed staffing needs/changes and further program development needs to supervisor. • Complete documentation as required. • Adjust schedule as needed to meet the needs of PACE program participants. • Maintain confidentiality regarding participant, staff, contractor, and organizational information.Knowledge &amp; Skills: • Excellent communication; via phone, email, and in person. • Attention to detail &amp; ability to handle confidential information following HIPPA guidelines. • Must be flexible to work in other locations if needed. Required qualifications: • Degree in Physical or Occupational Therapy required. • Licensure required. • One year elder care work experience with the frail elderly required. • Management experience preferred. • Valid Florida Drivers’ License with good record • Automobile Insurance • Clear level 2 background check- Active BLS for healthcare professionals from the American Heart Association or Red Cross; Current employees must obtain by January 1, 2025.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

PACE Manager, Therapy Services

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Schedule Monday-Friday 8am-5pm Benefits Day 1 This position provides care to participants aged 55 and older in an adult day center and outpatient clinic setting following the regulations and guidelines established for PACE organizations.Qualifications: •&nbsp;&nbsp; &nbsp;High School Diploma or GED •&nbsp;&nbsp; &nbsp;Current Certified Medical Assistant License •&nbsp;&nbsp; &nbsp;BLS Certification •&nbsp;&nbsp; &nbsp;One year of experience working with the frail elderly, long-term care population or end-of-life care preferred. Competencies: •&nbsp;&nbsp; &nbsp;Satisfactorily complete competency requirements for this position. Skills and Knowledge•&nbsp;&nbsp; &nbsp;Must possess excellent communication skills&nbsp; •&nbsp;&nbsp; &nbsp;Must be organized and have excellent time management skills&nbsp; •&nbsp;&nbsp; &nbsp;Proficient in Excel, Microsoft Office, Outlook, and electronic medical records •&nbsp;&nbsp; &nbsp;Must possess strong sense of professionalism, good critical thinking, creativity, flexibility, and excellent problem-solving skills •&nbsp;&nbsp; &nbsp;Must possess high ethical standards •&nbsp;&nbsp; &nbsp;Must be comfortable in self-directed daily work •&nbsp;&nbsp; &nbsp;Strong desire to work in a team-based model of care&nbsp; Responsibilities of all employees: •&nbsp;&nbsp; &nbsp;Represent the Company professionally at all times through care delivered and/or services provided to all clients. •&nbsp;&nbsp; &nbsp;Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. •&nbsp;&nbsp; &nbsp;Comply with Company policies, procedures and standard practices. •&nbsp;&nbsp; &nbsp;Observe the Company's health, safety and security practices. •&nbsp;&nbsp; &nbsp;Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. •&nbsp;&nbsp; &nbsp;Use resources in a fiscally responsible manner. •&nbsp;&nbsp; &nbsp;Promote the Company through participation in community and professional organizations. •&nbsp;&nbsp; &nbsp;Participate proactively in improving performance at the organizational, departmental and individual levels. •&nbsp;&nbsp; &nbsp;Improve own professional knowledge and skill level. •&nbsp;&nbsp; &nbsp;Advance electronic media skills. •&nbsp;&nbsp; &nbsp;Support Company research and educational activities. •&nbsp;&nbsp; &nbsp;Share expertise with co-workers both formally and informally. •&nbsp;&nbsp; &nbsp;Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.Job Responsibilities •&nbsp;&nbsp; &nbsp;Regular collaboration with CNAs, nurses, medical providers, and other members of the interdisciplinary team to ensure patient's clinical care needs are met.•&nbsp;&nbsp; &nbsp; Perform administrative duties including authorizing/scheduling appointments, coordinating transportation services, performing data entry, answering telephones, ordering supplies/stocking inventory.&nbsp;•&nbsp;&nbsp; &nbsp;Coordinating with outside providers/consultants.&nbsp; •&nbsp;&nbsp; &nbsp;Perform clinical duties including taking medical histories, obtaining vital signs/rooming patients, collecting and&nbsp;preparing laboratory specimens, and providing medications or immunizations as directed by a provider.•&nbsp;&nbsp; &nbsp;Assist with transfers and scheduling of follow-up care •&nbsp;&nbsp; &nbsp;Screen incoming calls for referral to physicians and practitioners•&nbsp;&nbsp; &nbsp;Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities. •&nbsp;&nbsp; &nbsp;Supports and demonstrates effective and professional communication with patients and family members.•&nbsp;&nbsp; &nbsp;Works collaboratively with the administrative and operations staff. •&nbsp;&nbsp; &nbsp;Gathers patient data through interview and observation.•&nbsp;&nbsp; &nbsp;Assists patients and families with preparation for examination. •&nbsp;&nbsp; &nbsp;Assists the physician or NP during examination and procedures.•&nbsp;&nbsp; &nbsp;Documents patient data, treatments, procedures, and patient education according to PACE specific policies. •&nbsp;&nbsp; &nbsp;Assists the physician or NP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling &nbsp;information to obtain specialty testing, and/or specialty physician consultation.•&nbsp;&nbsp; &nbsp;Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.•&nbsp;&nbsp; &nbsp;Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.•&nbsp;&nbsp; &nbsp;Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.•&nbsp;&nbsp; &nbsp;Practices the efficient use of supplies.•&nbsp;&nbsp; &nbsp;Assists business office as needed with reception, scheduling•&nbsp;&nbsp; &nbsp;Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider.•&nbsp;&nbsp; &nbsp;Adheres and assures compliance with PACE specific policy, procedures, value statements and Commitment to&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Excellent standards.•&nbsp;&nbsp; &nbsp;Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined&nbsp;in PACE policies.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Medical Assistant-PACE-Hope Healthcare

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Account Development Liaison is responsible for all activities designated to increase referrals/admissions and enhancing relationships with referral sources. These activities may include, but are not limited to; education, marketing, public relations, customer service, and assistance in patient referral functions to ensure timely access to services.Qualifications:<ul><li>Bachelor's degree in related field preferred or an equivalent combination of education and experience</li><li>Minimum of two (2) years of professional medical sales experience preferred (other sales experience may be considered); background in healthcare considered</li><li>Ability to promote all service lines with potential referral sources in competitive areas</li><li>Technically proficient with Outlook, Word, Excel, Power Point and other job-related software</li><li>Professional presence with excellent communication skills (written and verbal), including public speaking</li><li>Bi-lingual in Spanish preferred</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Must be willing and able to travel throughout the designated service area</li><li>Able to manage time and contacts effectively to achieve desired outcomes</li><li>Ability to analyze, evaluate, plan, and execute both existing and potential sales activities and strategies that result in referral generation and the achievement of goals</li><li>Ability to work unsupervised, exercise a high degree of discretion and independent judgment while demonstrating the ability to make decisions which benefit the territory, Organization, and the management of the assigned individual budget</li><li>Self-motivated and resourceful</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all Employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud &nbsp; &nbsp;&nbsp;&nbsp;and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers, both formally and informally.</li><li>Participate in Quality Assessment Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, assisted living facilities, home health and companion care agencies, and other referral sources.</li><li>Provides a consistent professional presence in the healthcare community with all identified referral sources within assigned territory; includes participation in appropriate clinical groups and interaction with referral sources during business hours, as well as weekends, evenings and holidays in order to meet required admission goals.&nbsp;&nbsp; Activities resulting in 90% customer facing time/travel and less than 10% administrative duties.</li><li>Responsible for ongoing territory management ensuring that assigned accounts reflect up-to-date, accurate profile information. Completes all sales call documentation in the CRM timely and with accuracy.</li><li>Responsible for the development of data driven, comprehensive quarterly sales plans that focus on strategies that result in admission and program growth.</li><li>Demonstrates creativity, innovation, and desire to create continued growth in assigned territory and accounts.</li><li>Develops and maintains a structured call rotation with all assigned accounts, preventing accounts from becoming neglected. Consistently averages greater than 50 sales calls per week.&nbsp;</li><li>Develops new referral sources and businesses within assigned territory.</li><li>Provides ongoing education and data updates to referral sources routinely. These include patient updates, referral/admission outcomes, educational material, and statistical analysis. Is a professional representative for the Organization and performs as an active, motivated, productive, professional and positive member of the sales team.</li><li>Represents Chapters professionally during all work-related activities, ensuring that activities are aligned with the program initiatives and goals, as determined by the program business development leader.</li><li>Provides consistent, frequent communication with referral sources including, but not limited to, organizational quality, outcomes, competencies, and clinical criteria and differentiators.</li><li>Performs at a high level as the account manager, providing exceptional customer service for all account related needs. Facilitates communication and resolution between the customer and team members.</li><li>Communicates effectively with the Director of Business Development on identified customer concerns.</li><li>Independently monitors trends related to account growth and loss and the development of new business. Quickly adjusts to self-correct where the need is identified, resulting in year-over-year growth for the territory.</li><li>Constantly strives to improve the image of the Organization in the healthcare community.</li><li>Meets or exceeds assigned goals/productivity expectations and finds increasingly efficient ways to manage the territory and customer needs.&nbsp; Completes work and documentation with accuracy and within assigned deadlines.</li><li>Performs other duties as assigned.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Account Development Liaison

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Team Secretary is responsible for taking and directing phone calls and messages, and processing mail. She/he provides administrative support to the Clinical Manager and overall clerical support for the Clinical Team.Qualifications: • High School Diploma required; Associate’s Degree preferred • Previous administrative experience preferred • Excellent typing, organizational, time management and communication (written and verbal) skills • Computer literate with familiarity of Word processing and spreadsheet applications • Customer relations’ experience preferred • Medical terminology preferred • Able to remain calm and troubleshoot/handle patient/family crisis situations • Ability to shift priorities • Able to manage the emotional stress of working with terminally ill patients and their families • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting items, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides administrative support for Clinical Manager and Clinical Team. • Orders office supplies and processes mail. • Responds as a professional first-line resource for answering clients' concerns. • Assists with computer, phone, voicemail and service issues. • Updates daily census and prepares weekly IDG paperwork. • Triages physician order calls to appropriate person. • Completes and follows through on requests for Per Diem staff. Follows through with scheduling process per established policy. • Maintains stock forms. Responsible for exchanging revised forms and replacing with new forms. • Sends out and assists manager with reports. • Responsible for physician and team notification of patient expiration, change in location (transfer to hospital, SNF, ALF, home) and revocation. • Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

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