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We’re looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for a Project Superintendent II to join The Douglaston Companies. If you are looking to work in a collaborative and supportive environment, but also be challenged in&nbsp;your role, we welcome you to apply!Essential duties and responsibilities:<ul><li>Responsible for the timely completion of the project and ensuring that the project is constructed in strict accordance with plans, specifications, and local codes.</li><li>Schedule all subcontractors, consultants, and vendors in critical path (with project team) to ensure timely completion.</li><li>Perform quality control duties and responsibilities regarding the work being performed in accordance with plans and specifications.</li><li>Establish and enforce job site quality control programs to ensure quality completion of construction.</li><li>Ensure that subcontractor is fully executing and complying with his contracted scope of work.</li><li>Communicate with project team regarding ASI’s, RFI’s, and material submittals.</li><li>Coordinate required inspections with local jurisdictions.</li><li>Identify subcontractor non-compliance with safety, health, and environmental quality standards and take appropriate steps to correct non-compliance.</li><li>Identify conflicts in construction progress and communicate them to project team for resolution.</li><li>Maintain daily log of activities on the jobsite using companies project software.</li><li>Ensure subcontractor has corrected all deficiencies identified by project team.</li><li>Walk all areas on project daily to monitor activities and assist in future planning.</li><li>Preside over weekly subcontractor meetings designed to coordinate the work.</li><li>Issue notices of non-compliance to subcontractors regarding quality of work or scheduling.</li><li>Perform job progress and completion punch list identification and completion.</li><li>Prepare daily reports to maintain accurate project documentation.</li><li>Arrange for labor, tools, equipment, and other supplies needed to perform General Conditions work or other items as determined by project team.</li><li>Prepare timesheets for all labor, if applicable, and other on-site staff.</li><li>Manage workforce efficiently to render jobsite safe and clean, and to assure all areas are ready for trades to perform their work as scheduled.</li><li>Review construction drawings to understand design intent, identify potential conflicts, and provide suggestions for improvement where possible.</li><li>Perform quality inspections in accordance with company quality control systems; participate and guide project quality control from kick-off until final turnover of the project.</li><li>Monitor safety compliance on jobsite.</li><li>Perform other duties as assigned by management, including but not limited to participating in preplanning for future jobs, conducting evaluations of trade performance, completing project close-out reports, and overseeing completion of post-occupancy repair work.</li></ul>Qualifications, skills, and abilities:<ul><li>DOB NYC Licensed Superintendent required.</li><li>10-15&nbsp;years of Project Superintendent experience, required.</li><li>MEP knowledge and Utilities experience required</li><li>Thorough knowledge of construction trades and respective union, nonunion and prevailing wage requirements.</li><li>Ability to read and interpret documents such as site safety plans, operating and maintenance instructions, and procedure manuals.</li><li>Ability to safely navigate a construction site which will include the following: climbing ladders and stairs, use of job hoists, inclement weather conditions, hazardous/cluttered and dark areas.</li><li>Excellent communication abilities, both oral and written, plus active listener</li><li>Knowledge of construction budgeting best practices</li><li>Strong planning skills, including design execution, resource allocation and contingencies.</li><li>Understanding of construction equipment, including safe operating practices and maintenance</li><li>Comprehends local, state, and federal construction regulations.</li><li>Great problem-solving and decision-making skills</li><li>Effective leadership abilities, able to motivate team, set goals and resolve conflicts.</li><li>Organizational skills, including time management, delegation, prioritization, and multitasking.</li><li>Bachelor’s degree in a relevant construction-related discipline, such as construction management, engineering or architecture, a plus</li><li>NYC High-rise residential experience a plus.</li><li>NYCHA renovations a plus.</li><li>Gut renovation in residential housing, a plus</li><li>NYC affordable housing experience a plus</li></ul>&nbsp;

The Douglaston Companies

Project Superintendent II

We’re looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for an Project Superintendent I to join The Douglaston Companies. If you are looking to work in a collaborative and supportive environment, but also be challenged in&nbsp;your role, we welcome you to apply!Essential duties and responsibilities:<ul><li>Responsible for the timely completion of the project and ensuring that the project is constructed in strict accordance with plans, specifications, and local codes.</li><li>Schedule all subcontractors, consultants, and vendors in critical path (with project team) to ensure timely completion.</li><li>Perform quality control duties and responsibilities regarding the work being performed in accordance with plans and specifications.</li><li>Establish and enforce job site quality control programs to ensure quality completion of construction.</li><li>Ensure that subcontractor is fully executing and complying with his contracted scope of work.</li><li>Communicate with project team regarding ASI’s, RFI’s, and material submittals.</li><li>Coordinate required inspections with local jurisdictions.</li><li>Identify subcontractor non-compliance with safety, health, and environmental quality standards and take appropriate steps to correct non-compliance.</li><li>Identify conflicts in construction progress and communicate them to project team for resolution.</li><li>Maintain daily log of activities on the jobsite using companies project software.</li><li>Ensure subcontractor has corrected all deficiencies identified by project team.</li><li>Walk all areas on project daily to monitor activities and assist in future planning.</li><li>Preside over weekly subcontractor meetings designed to coordinate the work.</li><li>Issue notices of non-compliance to subcontractors regarding quality of work or scheduling.</li><li>Perform job progress and completion punch list identification and completion.</li><li>Prepare daily reports to maintain accurate project documentation.</li><li>Arrange for labor, tools, equipment, and other supplies needed to perform General Conditions work or other items as determined by project team.</li><li>Prepare timesheets for all labor, if applicable, and other on-site staff.</li><li>Manage workforce efficiently to render jobsite safe and clean, and to assure all areas are ready for trades to perform their work as scheduled.</li><li>Review construction drawings to understand design intent, identify potential conflicts, and provide suggestions for improvement where possible.</li><li>Perform quality inspections in accordance with company quality control systems; participate and guide project quality control from kick-off until final turnover of the project.</li><li>Monitor safety compliance on jobsite.</li><li>Perform other duties as assigned by management, including but not limited to participating in preplanning for future jobs, conducting evaluations of trade performance, completing project close-out reports, and overseeing completion of post-occupancy repair work.</li></ul>Qualifications, skills, and abilities:<ul><li>DOB NYC Licensed Superintendent required.</li><li>6-10&nbsp; years of Project Superintendent experience, required.</li><li>Thorough knowledge of construction trades and respective union, nonunion and prevailing wage requirements.</li><li>Ability to read and interpret documents such as site safety plans, operating and maintenance instructions, and procedure manuals.</li><li>Ability to safely navigate a construction site which will include the following: climbing ladders and stairs, use of job hoists, inclement weather conditions, hazardous/cluttered and dark areas.</li><li>Excellent communication abilities, both oral and written, plus active listener</li><li>Knowledge of construction budgeting best practices</li><li>Strong planning skills, including design execution, resource allocation and contingencies.</li><li>Understanding of construction equipment, including safe operating practices and maintenance</li><li>Comprehends local, state, and federal construction regulations.</li><li>Great problem-solving and decision-making skills</li><li>Effective leadership abilities, able to motivate team, set goals and resolve conflicts.</li><li>Organizational skills, including time management, delegation, prioritization, and multitasking.</li><li>Bachelor’s degree in a relevant construction-related discipline, such as construction management, engineering or architecture, a plus</li><li>NYC High-rise residential experience a plus.</li><li>NYCHA renovations a plus.</li><li>Gut renovation in residential housing, a plus</li><li>NYC affordable housing experience a plus</li></ul>

Project Superintendent I

At American Express, our culture is built on a 175-year history of innovation, sharedvalues and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Sr. Associate, Project Manager for the Finance Data Management and Governance (FDMG) team in the Enterprise Technology Services organization is pivotal in organizing key business processes across the organization, including project reporting, budget management, talent management &amp; hiring, strategic messaging, communications, town halls, colleague engagement, and more. The candidate will be a key member of the FDMG organization Leadership Team, working closely and collaborating with all team members.Key Responsibilities:<ul><li>Project Management &amp; Delivery</li><li>Assist in the planning and execution of strategic and operational projects across business and technology functions.</li><li>Develop project plans with defined milestones, timelines, and deliverables.</li><li>Identify risks and dependencies; recommend mitigation strategies to ensure project success.</li><li>Track project performance and maintain transparent reporting mechanisms.</li><li>Maintain budget for entire FDMG team.</li></ul>Operations &amp; Planning Support:<ul><li>Support key operational cadences including staff meetings, town halls, and business reviews.</li><li>Assist in quarterly and annual planning activities, including OKR development, resource tracking, and progress reporting.</li><li>Coordinate meeting logistics, materials preparation, and follow-ups to ensure action items are completed.</li><li>Communications &amp; Stakeholder Coordination</li><li>Partner with internal stakeholders to develop clear, effective communication materials including presentations, updates, and status reports.</li><li>Facilitate information flow between project teams and leadership to ensure alignment and informed decision-making.</li><li>Promote consistency and clarity in execution across functional areas.</li><li>Continuous Improvement</li><li>Identify opportunities to streamline processes, improve reporting, and enhance project transparency.</li><li>Recommend tools or frameworks that enhance project and team effectiveness.</li></ul>Minimum Qualifications:&nbsp;&nbsp;<ul><li>Bachelor’s degree required; preferred fields include Business, Technology, or related areas.</li><li>3 - 6 years of experience in project management, operations, or program coordination.</li><li>Strong organizational and multitasking skills with a demonstrated ability to manage competing priorities.</li><li>Excellent verbal and written communication skills, including experience crafting executive-facing content.</li><li>Proficiency with Microsoft Office Suite (especially PowerPoint &amp; Excel), SharePoint, Confluence, and OneDrive.</li><li>PMP or related certification is a plus.</li></ul>Preferred Qualifications:<ul><li>Strong communication and organizational skills.</li><li>Proven ability to solve problems and plan long-term projects.</li><li>Experience in creating engaging and informative presentations.</li><li>Ability to collaborate effectively with diverse stakeholders.</li><li>Proven track record of managing multiple priorities and meeting deadlines.</li><li>Ability to work independently and influence without direct authority.</li><li>Commitment to fostering an inclusive team culture.</li><li>Strong understanding of financial management and data analysis.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Sr. Associate, Project Manager - Finance Data Management & Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, we back our colleagues so they can thrive personally and professionally. We are seeking an experienced and results-oriented person&nbsp;to ensure financial and operational goals are met, work with cross-functional teams and enable business success. The ideal candidate will have a strong background in financial oversight, vendor management, and the ability to navigate a fast-paced, matrixed environmentKey Responsibilities:<ul><li>Financial Management&nbsp;– Contribute and support the overall program budget, including T&amp;E tracking, and ensure financial discipline.</li><li>Contractor &amp; Resource Onboarding&nbsp;– Facilitate on and off boarding of contractor resources, SOW renewals, and Management assistance.</li><li>Governance &amp; Reporting&nbsp;– Assist in maintaining program dashboards, executive-level reporting and presentations, and communication materials.</li><li>Software Management&nbsp;– Facilitate onboarding of net new and renewal of software/hardware through procurement and sourcing.</li><li>Stakeholder Management&nbsp;– Collaborate with cross-functional partners within and outside of Technology Risk and Information Security, ensuring alignment and transparency across all levels</li><li>Sensitive information handling: Handle sensitive information with discretion and exercise strong judgment in communications and access control.</li></ul>Qualifications:<ul><li>3+ years&nbsp;of experience in financial services, vendor management, or resource management.</li><li>Prior experience in Cybersecurity, Technology, Product or Portfolio related team is preferred.</li><li>Excellent&nbsp;communication and written skills, with the ability to influence senior stakeholders and present to executive audiences.</li><li>Demonstrated ability to&nbsp;manage vendors and third-party providers, including onboarding and off boarding of resources.</li><li>Solid analytical and financial acumen.</li><li>Highly organized with strong problem-solving skills and attention to detail.</li><li>Proficiency with Project Management tools (for ex. MS Project, Jira), Microsoft Office (PowerPoint, Excel, Outlook) and standard collaboration tools (e.g., Confluence, SharePoint, Slack).</li><li>Experience using AI tools like Microsoft CoPilot, and ChatGPT to drive efficiency, create content, and conduct analysis.</li><li>Bachelor’s degree in business administration and/or comparable experience required; advanced degree preferred.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Associate-Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The VP of Internal Fraud Detection, Reporting, and QA, owns the enterprise internal fraud rules strategy, including detection philosophy, coverage models, and risk-tiering frameworks. Further, the leader will establish, oversee, and provide strategic direction to the Reporting and Quality Assurance team and its leader. The incumbent will establish and maintain rules governance, ensure alignment with enterprise risk appetite, taxonomy, and regulatory expectations. Reporting into the Head of Internal Fraud - 1LOD Center of Excellence (COE), this leader will lead a team responsible for ensuring internal fraud rules are data-driven, aligned with enterprise policies, and tailored to effectively detect and mitigate insider threats. This leader will partner closely with the detection operations team, business units, technology and 2LOD oversight teams to ensure consistent monitoring, timely rule adjustments, insightful reporting, and alignment with quality and regulatory expectations. Key Responsibilities: •&nbsp;&nbsp;&nbsp;&nbsp;Lead the development and continuous optimization of internal fraud detection rules, ensuring alignment with business processes and risk appetite •&nbsp;&nbsp;&nbsp;&nbsp;Provide thought leadership in the development of program strategy and serve as a business enabler •&nbsp;&nbsp;&nbsp;&nbsp;Build and lead a team of high-performing fraud rules analysts and strategists, building expertise in rules design, tuning and monitoring •&nbsp;&nbsp;&nbsp;&nbsp;Establish governance standards for rule creation, approval, monitoring and retirement •&nbsp;&nbsp;&nbsp;&nbsp;Ensure rules strategy is consistent with internal fraud taxonomy, policies and control expectations •&nbsp;&nbsp;&nbsp;&nbsp;Ensure consistent data usage, analytic methodology, and high quality standards across all &nbsp;reporting, quality assurance, and detection capabilities. •&nbsp;&nbsp;&nbsp;&nbsp;Define new monitoring environment and designs data-driven rule/use-case development for effective internal fraud risk management •&nbsp;&nbsp;&nbsp;&nbsp;Implement processes for rules performance monitoring, including hit rates, false positives, case conversion and operational impact •&nbsp;&nbsp;&nbsp;&nbsp;Serve as primary liaison between the Internal Fraud CoE and business units on internal fraud rule implementation •&nbsp;&nbsp;&nbsp;&nbsp;Partner with Global Security Investigations, Ethics, General Counsel, Compliance, and Colleague &amp; Labor Relations to ensure rules produce actionable alerts, clear narratives, and defensible outcomes •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with Colleague Experience Group, Global Security, Ethics Committee, Technology Risk &amp; Information Security, and Employment Law to ensure employee lifecycle controls (hiring, onboarding, transfers and exits) are supported with effective rules •&nbsp;&nbsp;&nbsp;&nbsp;Provide internal fraud rules expertise to support investigations, case management and remediation activities •&nbsp;&nbsp;&nbsp;&nbsp;Identifies new threat factors/alerts in collaboration with businesses &amp; functions and designs and rapidly adjusts rules to maintain dynamic stance towards evolving internal fraud threats, confirmed incidents or regulatory guidance •&nbsp;&nbsp;&nbsp;&nbsp;Foster a culture of control innovation, balancing risk mitigation with business enablement •&nbsp;&nbsp;&nbsp;&nbsp;Contribute to executive reporting on internal fraud trends, highlighting the impact of rule-driven detection Desired Qualifications &amp; Requirements: •&nbsp;&nbsp;&nbsp;&nbsp;10+ years of experience in internal fraud risk management, detection strategy, or analytics for financial services enterprises •&nbsp;&nbsp;&nbsp;&nbsp;Aptitude to comprehend predictive models and utilize them to effectively inform and shape strategies through data analysis •&nbsp;&nbsp;&nbsp;&nbsp;Proven expertise in rules-based detection systems and internal fraud monitoring tools •&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge and understanding of the fundamentals of finance and related transactions. Must be fully conversant with all products and services offered by American Express, including a working knowledge of proprietary data processing systems, operations, policies and procedures •&nbsp;&nbsp;&nbsp;&nbsp;Strong background in data analytics, including SQL, SAS, Python or equivalent •&nbsp;&nbsp;&nbsp;&nbsp;Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated ability to balance detection objectives and operational impact •&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership skills with the ability to collaborate &amp; influence without direct authority •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree required; Masters degree, PhD, or professional certifications preferred •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional communications skills with ability to engage executives, technical teams, and key stakeholders •&nbsp;&nbsp;&nbsp;&nbsp;Proven track record of leading through change, driving decisions across organizations and levels, and leading and producing results with or without authority Desired Leadership Characteristics: •&nbsp;&nbsp;&nbsp;&nbsp;Calm and decisive under pressure. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues •&nbsp;&nbsp;&nbsp;&nbsp;Initiative and bias for action and for getting things done •&nbsp;&nbsp;&nbsp;&nbsp;Proven ability in extending and maintaining strong relationships in a complex multi-national corporation •&nbsp;&nbsp;&nbsp;&nbsp;Strong problem solver with the ability to use analytical methods to affect change •&nbsp;&nbsp;&nbsp;&nbsp;Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environmentSalary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Vice President - Detection, Reporting and Quality Assurance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The VP, Internal Fraud, Head of Internal Fraud Event Response will report to the Head of Internal Fraud - 1LOD Center of Excellence (COE) and will own the strategic and tactical response to internal fraud events impacting the enterprise and industry. &nbsp;The incumbent will lead a team responsible for Internal Fraud advanced analytics development, insights, and compensating controls in response to emerging risks, internal and external fraud events, and Executive inquiry. This leader will partner closely with the Internal Fraud Operations team, business units, technology and 2LOD oversight teams to ensure rapid response to internal fraud risks across American Express’ global footprint. Key Responsibilities: •&nbsp;&nbsp;&nbsp;&nbsp;Build and lead a team of high-performing senior internal analysts and strategists, building expertise in internal fraud analytics and event response •&nbsp;&nbsp;&nbsp;&nbsp;Oversee the creation and implementation of compensating controls to address emerging risks and regulatory changes. •&nbsp;&nbsp;&nbsp;&nbsp;Respond to executive and board requests with timely, data-driven insights and recommendations. •&nbsp;&nbsp;&nbsp;&nbsp;Support the design, deployment, and continuous improvement of internal fraud detection models and analytic tools in partnership with the Detection Analytics team. •&nbsp;&nbsp;&nbsp;&nbsp;Guide the team in leveraging statistical modeling, machine learning, and data visualization to identify fraud patterns and emerging threats. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure the integrity, aggregation, and interpretation of data supporting internal fraud capabilities •&nbsp;&nbsp;&nbsp;&nbsp;Lead rapid response initiatives for detection rule development in reaction to new fraud schemes or internal and external fraud events. •&nbsp;&nbsp;&nbsp;&nbsp;Manage ad hoc analysis requests from Executive leadership, providing actionable insights under tight deadlines. •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with compliance, audit, and risk management teams to ensure effective risk identification, assessment, and mitigation strategies •&nbsp;&nbsp;&nbsp;&nbsp;Serve as a key liaison with executive leadership, board members, and regulatory bodies. •&nbsp;&nbsp;&nbsp;&nbsp;Communicate complex analytic findings and risk assessments in clear, actionable terms for non-technical stakeholders. •&nbsp;&nbsp;&nbsp;&nbsp;Build and mentor a high-performing analytics team, fostering innovation and continuous learning. •&nbsp;&nbsp;&nbsp;&nbsp;Set clear expectations and goals, ensuring the team delivers on both strategic and tactical objectives. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure all internal fraud analytics and controls comply with relevant laws, regulations, and internal policies. •&nbsp;&nbsp;&nbsp;&nbsp;Stay abreast of regulatory developments and industry best practices, updating processes as needed. •&nbsp;&nbsp;&nbsp;&nbsp;Develop and track initiatives and colleague performance. Desired Qualifications &amp; Requirements: •&nbsp;&nbsp;&nbsp;&nbsp;10+ years of experience in fraud risk management, detection strategy or analytics for financial services enterprises •&nbsp;&nbsp;&nbsp;&nbsp;Aptitude to comprehend predictive models and utilize them to effectively inform and shape strategies through data analysis •&nbsp;&nbsp;&nbsp;&nbsp;Proven expertise in rules-based detection systems and fraud monitoring tools •&nbsp;&nbsp;&nbsp;&nbsp;Strong background in data analytics, including Python, SQL, SAS or equivalent&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated ability to balance detection objectives and operational impact •&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership skills with the ability to collaborate &amp; influence without direct authority •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree required; advanced degree or professional certifications preferred •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional communications skills with ability to engage executives and technical teams •&nbsp;&nbsp;&nbsp;&nbsp;Proven track record of leading through change, driving decisions across organizations and levels, and leading and producing results with or without authority Desired Leadership Characteristics: •&nbsp;&nbsp;&nbsp;&nbsp;Calm and decisive under pressure. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues •&nbsp;&nbsp;&nbsp;&nbsp;Initiative and bias for action and for getting things done •&nbsp;&nbsp;&nbsp;&nbsp;Proven ability in extending and maintaining strong relationships in a complex multi-national corporation •&nbsp;&nbsp;&nbsp;&nbsp;Strong problem solver with the ability to use analytical methods to affect change •&nbsp;&nbsp;&nbsp;&nbsp;Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Vice President, Internal Fraud Event Response

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.International Governance&nbsp;and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers.The objective of the ICS Control Management Legal Entity India Market Team is to provide specialized and strategic operational risk (OR) advisory specific to product and service areas. The role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.ICS Control Management organization is looking for an Analyst of ICS Control Management India Market Legal Entity focused on ensuring control management is embedded in the day-to-day operations of our business.&nbsp;It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Analyst, ICS Control Management India Market Legal Entity will:<ul><li>Assists in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU</li><li>Help facilitate the understanding and use of the risk governance framework basics across BUs through regular communication</li><li>Assist to aggregate basic level reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Follow processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials.</li><li>This role within Control Management supports the business with RCSAs, issues and events management. Working closely with a wide range of stakeholders in the business, Compliance and Audit, the successful candidate will support India LE business in driving clarity, improving outcomes, sharing best practice and providing meaningful insights to the Leadership Team, Market Operational Risk Experts and Functional Experts within the Control Management.</li></ul>Required Qualifications:<ul><li>2-5 Years experience in Operational Risk Management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities.</li><li>Project management, communication, and interpersonal skills.</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li></ul>Academic Background:<ul><li>CA/MBA or Postgraduate with a master’s degree or equivalent.</li><li>A Risk Certification in Operational/Enterprise Risk from a reputable organization is preferred.</li></ul>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>Support for financial-well-being and retirement&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>Generous paid parental leave policies (depending on your location)&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. &nbsp;Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Analyst-Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;WHO WE ARE:Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 10,000 restaurants globally. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table. We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.ABOUT THE ROLE:Resy is looking for an experienced Field Sales Executive to continue growing our network of industry-leading restaurants. Your primary focus will be to work with our Sales leaders to hone our current strategy and bring on strategic upmarket partners that add value to our network. Residence in Los Angeles is required.WHAT YOU'LL DO:<ul><li>Full-cycle sale from prospecting and lead generation, to demo, to close</li><li>Develop and execute a go-to-market strategy specific to your assigned territory in the Los Angeles area</li><li>Use existing industry relationships to secure top-level meetings at the best restaurants and groups in your assigned territory</li><li>Develop new key industry relationships using a Field sales approach to prospecting</li><li>Actively target new restaurant openings and top restaurants that have the maximum impact to our network and business</li><li>Consistently deliver against sales targets</li><li>Maintain a highly organized CRM (Salesforce) and sales pipeline WHO YOU ARE: </li><li>A senior sales executive or a high-level restaurant operator well versed in the business side of operations</li><li>You have established relationships with the top restaurants in your territory</li><li>You have a unique blend of experience with technology and hospitality</li><li>You are able to leverage your existing network and industry relationships to create new leads</li><li>You have a proven track record of success in previous roles</li><li>You are committed to winning over new business</li><li>You are driven by challenges - you see the word “no” as an opportunity versus a hurdle</li><li>You have a go-getter attitude and can work autonomously, in a remote sales role, to execute aggressive sales goals</li><li>You have strong communication and presentation skills, both written and verbal</li><li>You are passionate about restaurants, restaurant technology, and the hospitality industry</li><li>You have a willingness and desire to travel, if necessary</li></ul>BIG PLUS IF YOU HAVE:<ul><li>Experience selling tech products or other reservation systems into restaurants</li></ul>Resy is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Resy is operated by RESY NETWORK, INC. (hereinafter, "we", "our" or "us"). We respect your privacy and are committed to protecting specifically identify you. We do not collect personal information unless you submit that information to us. Please refer to our Privacy Policy for more information on how we collect and process your personal information.Salary Range: $69,750.00 to $110,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Field Sales Executive, Resy (Los Angeles)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) offers powerful backing and financial support to business clients of all sizes. The GCS Small Business Marketing team strives to provide our customers with the world’s best customer experience every day to ensure that we are essential partners to our clients and win the full share of their business.&nbsp;The Strategic Growth &amp; Insights team within the Small Business Customer Growth Marketing team develops integrated marketing strategies across channels delivering customer value through meaningful interactions at every touch point to drive deepened relationships and long-term engagement amongst our existing customers. We are a performance marketing team that uses data and insights to power our marketing as well as anchor to our investment optimization process to drive results and effectively optimize.&nbsp;The senior analyst will support the enablement of Customer Growth Marketing investment optimization routines and packages (monthly reporting, annual planning, etc.). They will bring together channel-level forecasts and results, partnering with channel marketers, analytics, finance, and investment optimization teams.Responsibilities<ul><li>Develop and maintain reporting packages that clearly communicate the Customer Growth Marketing team’s campaign performance, forecast accuracy, and key trends to partners and senior leadership</li><li>Collaborate cross functionally with teams across Investment Optimization, Finance, Analytics, and Marketing to ensure alignment, data consistency, and timely delivery of business-critical reporting.</li><li>Analyze performance drivers and enhance key metrics to improve understanding of campaign effectiveness, investment efficiency, and forecasting accuracy.</li><li>Transform complex data into actionable insights by identifying opportunities, uncovering performance risks, and developing recommendations that influence marketing strategy and decision-making.</li><li>Continuously improve reporting processes by standardizing methodologies, automating recurring analyses, and implementing best practices.</li></ul>Minimum Qualifications<ul><li>Proven experience working with large and complex datasets and developing insights that inform business decisions.</li><li>Strong proficiency with analytics tools such as Excel and data query languages (BigQuery, Hadoop).&nbsp;</li><li>Demonstrated ability to ensure data quality, integrity, and governance across multiple systems and sources.&nbsp;&nbsp;</li><li>Strong understanding of business processes and the ability to translate analytical findings into meaningful recommendations.&nbsp;&nbsp;</li><li>Excellent collaboration and communication skills, with experience partnering across multiple teams.&nbsp;</li><li>Creative problem solver with the ability to work independently, manage competing priorities, and drive solutions forward.&nbsp;</li><li>Exceptional project management skills and attention to detail; able to juggle multiple priorities, meet tight deadlines, and operate effectively and compliantly. </li></ul>Preferred Qualifications<ul><li>Proficiency with data visualization and BI tools (e.g., Tableau, Power BI) to translate data into actionable insights.&nbsp;</li><li>Experience working with internal programs such as Liberty/TM1, and Smartbuy. &nbsp;</li><li>Familiarity with marketing analytics, campaign performance measurement, and forecasting methodologies.&nbsp;</li><li>Positive vibes, enthusiasm, and a “can-do” attitude&nbsp; </li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Analyst-Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The R.E.V. (Retention, Engagement, Value) team plays a pivotal role in driving G&amp;L’s double-digit growth agenda. This team is dedicated to retaining and growing high-potential Large Market accounts through a scalable, insight-driven account management model.We are seeking an experienced Client Manager to help R.E.V. continue its trajectory as a growth engine for G&amp;L. In this role, you will manage a portfolio of approximately 100 Large Enterprise clients, deepen strategic relationships, and drive increased commercial spend. As a trusted advisor, you will provide proactive recommendations aligned to client objectives and position American Express as a key partner in their success.Key Responsibilities<ul><li>Meet charge volume and growth targets for your portfolio - by identifying opportunities to retain and grow across a range of clients; build and execute clear strategies to achieve targets</li><li>Act as a payment’s expert, offering proactive insights and best practices to optimize client programs, reduce costs, and improve efficiency</li><li>Navigate complex client situations, resolve escalated issues, and collaborate with internal teams to remove barriers and maximize client value</li><li>Cultivate relationships with key decision-makers to drive program optimization and growth</li><li>Engage, develop, and influence mobilizers at multiple levels within client organizations to showcase American Express’ differentiated value</li><li>Lead proposal development and pricing for renewals and expansion opportunities; negotiate client contracts and oversee solution implementation</li><li>Partner closely with U.S. Account Growth (USAG) organization on identifying and executing growth opportunities</li></ul>Qualifications<ul><li>Minimum of 5 years prior strategic relationship management and/or sales experience</li><li>Must possess a sense of urgency and deep resilience to drive results and win</li><li>Experience with managing complex and challenging clients</li><li>Proven relationship management skills demonstrating a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies</li><li>Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the sales process</li><li>Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth</li><li>Effective oral and written communication skills, with the ability to influence internal and external partners</li><li>Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance</li><li>Ability to effectively present products, technical solutions, and financials to clients in a strategic manner</li><li>Ability to travel up to 20% of the time</li><li>Ability to work in a hybrid PHX environment</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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