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<h3>Job Description:</h3>The RoleFidelity Investments is seeking a Squad Leader (SL) within our Personalization Platform team. Our portfolio of personalization solutions enables creation and orchestration of real time personalized experiences for our customers across different channels (web, mobile, virtual assistant, call routing, etc.).The SL leads an integrated roadmap for product development within an assigned squad, partnering with other leaders to align product cluster- and product area-level strategic priorities, planning, and curating a shared backlog. They also ensure clear backlog prioritization and communication to squad members, adjacent squads, internal clients, and other partners for successful execution.<ul><li>Sets overall mission and vision for their squad, providing integral thought leadership across different platform components and key points of integration, backlog trade-off definition, prioritization, and alignment in collaboration with the Product Cluster and Product Area leaders to ensure alignment on overall strategy.</li><li>Partners as a 'powerful pair' with the respective Chapter Leaders across Engineering, Analytics, and Data Science to align on strategic decisions, solution development and work priorities, ensuring the best-in-class engineering and analytics are at the core of our product solutions.</li><li>Supports an assigned squad as they add new value delivered through prioritization, creativity, innovation, collaboration, and decision making.</li><li>Is accountable for squad's performance and represents the voice of the client in all squad activities. Ensures alignment on the 'what' and 'when' work is to be performed through ongoing planning and prioritization of a product backlog.</li><li>Partners with chapter and product area leaders to support squad talent needs, defining skill gaps, and building learning opportunities to achieve the strategic direction of the domain and product areas.</li><li>Makes decisions based on anticipated future trends, issues, and business drivers. Identifies and negotiates dependencies across business partners.</li><li>Navigates and guides the squad through high degree of organizational complexity in support of cross-domain and cross-squad work. </li><li>Provide leadership and support in the research and resolution of sophisticated problems, including definition, solution recommendation, testing, and communication with end-users, vendors and other management and staff leading to timely problem resolution.</li><li>Lead/collaborate with a team of 5 - 7 engineers and analysts to strategize and deliver personalization capabilities.</li><li>Handle changes with analytic and business teams as we migrate workloads to the cloud-based designs.</li><li>Advocate for adoption of recommender systems, API’s and algorithmic capabilities across the company. </li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree required; graduate degree preferred.</li><li>10-15+ years proven leadership and strategic experience</li><li>Proven track record of customer-focused engagement and collaboration across business units with a strategic approach and ability advocate for the adoption of tools and methods that improve the usability and value of personalization solutions.</li><li>Background in common AI, ML, and data science methods and general familiarity with Multi Arm Bandit, Reinforcement Learning, Transfer Learning algorithms.</li><li>Experience leading projects with new/emerging technology and/or products in the early strategy and design stage.</li><li>Makes decisions that impact results with limited guidance and oversight and shift focus and/or direction to meet changing conditions.</li><li>Uses strong analytical and judgment skills to set direction and achievement of goals; keeping key business partners informed on progress.</li><li>Uses strong influencing and problem-solving skills to resolve competing product area/squad level strategic priorities.</li><li>Effective communicator and relationship manager with internal and external customers.</li><li>Excellent written and verbal communication skills with the ability to communicate complex technical information in a clear and concise manner to executives and non-technical leaders.</li></ul>The TeamAs part of the Digital Channels Product Area in Fidelity’s Brokerage business unit, you’ll have the resources of an industry leading organization and the agility of an innovation-first team. When you join us, you will:<ul><li>Become a valued member of a trusted fintech leader that combines scale, innovation, and mission-driven impact</li><li>Thrive in a people-first, customer-obsessed culture where we value empathy, diversity of thought, inclusion and curiosity. This is where your voice matters and your ideas can craft the future of digital finance.</li><li>Work on meaningful products that help millions invest smarter, trade confidently, and manage their financial lives with clarity.</li><li>Work in an environment that encourages creativity, experimentation, and innovation—we believe that some of the smartest ideas come from outside the room, and we actively seek inspiration beyond our walls.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Vice President/Squad Leader, Personalization

<h3>Job Description:</h3>The RoleAre you passionate about shaping, leading, and inspiring change? Do you excel at strategic problem solving and eager to collaborate with technology partners across Fidelity? If so, we invite you to join our team and help lead Fidelity into the future in driving strategic, complex efforts. We are looking for a Director, Functional Program Lead who will drive the strategy and execution of large complex initiatives, working closely with a team of multi-disciplinary and dedicated team members, fostering collaboration across Fidelity to ensure timely delivery and successful outcomes.This role requires significant coordination and collaboration across Fidelity Technology.. This role will be responsible for: <ul><li>Large, complex program management and workstream delivery</li><li>Developing and driving the program’s execution strategy and will be accountable for facilitating effective planning</li><li>Working with leaders to facilitate scope of work and prioritization </li><li>Developing program roadmaps and coordinate release plans</li><li>Managing dependencies, risks, and impediments for the workstream and escalating when needed</li><li>Facilitating both strategic and tactical discussions with the product teams and delivery teams to achieve a common objective</li><li>Collaborating across multiple level of the organization</li></ul><ul><li>Creating executive level communication for internal updates, effectively communicating complex ideas and provide recommendations when needed</li><li>Continuously looking for ways to improve the way the program is performing</li><li>Manage the timeline and budget</li></ul>The Value You Deliver <ul><li>Strategic leadership and execution across all levels of Fidelity Technology, including Technology leadership.</li><li>An influencer who can articulate a point of view in a compelling and succinct manner, to drive decision making through concise recommendations.</li><li>Ability to communicate complex ideas effectively – influencing leadership through relationship building and data-driven models.</li><li>Partner across Fidelity Technology to understand unique business needs and help develop collaborative solutions to support portfolio management needs</li><li>Participate in various working teams and strategic projects designed to increase the effectiveness of our portfolio management practices</li><li>Champion technology engagement for all levels of the organization to ensure all voices are represented</li><li>Ability to think strategically, analyzing multiple data points and trends to develop hypotheses on cause / effect and recommended action plans </li></ul>The Expertise and Skills You Bring: <ul><li>Bachelor’s degree</li><li>5-8 years in consulting or program management roles, knowledge of program management frameworks, tools, and methodologies.</li><li>Consultant background preferred: The position requires significant management consulting, strategy, or similar experience with at least one year in the project manager role, preferably with a large consulting firm or in a strategy group.</li><li>Leadership: Proven experiences leading teams or driving large, sophisticated programs for a sizable organization.</li><li>Communication: Strong executive presence and storytelling skills. You can work across multiple organizations and consolidate information into an engaging, cohesive story and experience.</li><li>Analysis: You can lead a team through a complex strategic, analytical, and problem-solving process with the ability to identify and articulate connections across separate, but related concepts.</li><li>Effective influence: Using your diplomacy skills, you can build consensus and stakeholder advocacy to influence positive outcomes on behalf of your team, Fidelity Technology, and enterprise priorities. You have a proven track record of collaborating to build consensus across multiple levels of the organization. </li><li>Collaborative: An outstanding partner, you excel at establishing and building relationships through collaboration and a mutual commitment to success.</li><li>Technically Savvy: You are comfortable in engaging with the technical community to develop the right solutions to meet our portfolio management needs.</li><li>Flexibility: Adaptable to changing needs and shifting priorities. </li></ul>The TeamFidelity Technology Strategy &amp; Planning’s mission is to provide consistent, strategic, and transparent technology management that enables Fidelity Technology to create the platforms and capabilities that deliver value to our customers, clients and associates.<h3>Certifications:</h3><h3>Category:</h3>Program/Project ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Functional Program Lead

<h3>Job Description:</h3>The Role The Director of FI Meetings &amp; Events will deliver best in class event experiences for the firm’s associates, clients, and prospects. They will have a natural curiosity about the business strategy and use their skills build and perfectly execute programmatic experiences that support the objectives. The Director will be experienced in the development of broad initiatives, while engaging in project management, including creating and managing budgets, developing timelines and work plans, leading planning meetings and working teams, and partnering with senior leaders on business strategy and status updates. We are looking for a good communicator who keeps colleagues and partners informed. The candidate will be in command of sophisticated event logistics, including, but not limited to sourcing and managing speakers and vendors, and creating dynamic production schedules! The ideal candidate is skilled at producing both in-person and virtual experiences. They are comfortable with digital environments and have a consistent track record of creating high quality events in-person and using various technology platforms. The Expertise and Skills You Bring • Bachelor’s degree preferred; at least 10 years of related work experience • Expertise with crafting, planning and executing multi-day, multi-faceted proprietary, internal, and industry events that vary in size and scope • Ability to lead working teams on complex programs – ensuring that all landmarks and deadlines are met • Advanced knowledge of all event planning logistics – including AV and production, F&amp;B and décor, overnight accommodations, attendee outreach, collateral, etc. • Expertise in contract management and negotiation – working with a diverse set of vendors • Strong verbal and written communication skills, with a comfort interacting with firm senior executives as well as other notable industry leaders • Outstanding organizational skills • Willingness to apply creative and critical thinking to routine and new events• Experience with Zoom Meeting and Zoom Video Webinar • Experience with event registration systems and event mobile app platforms (Cvent, CrowdCompass preferred). • Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word) • Work under tight deadlines and prioritize responsibilities • Work independently under own direction and initiative • Travel within the U.S. and work flexible and/or fluctuating work hours • Demonstrate outstanding time management and organizational skills with a proven record of success in planning, managing, and completing multiple events simultaneously. • Experience managing mid to large-size budgets, possess sophisticated knowledge of contractual language pertaining to meetings and events, and have significant experience negotiating with vendors. • You demonstrate knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment and you have the ability to adapt as needed. • You communicate clearly and concisely, both, orally and in writing and you possess strong critical thinking and active listening skills. • Serving as an event project manager, creating timelines, coordinating planning meetings, leading working teams, collaborating with business partners (ie. sales, relationship management, product, marketing) to drive toward deliverables, and keeping partners informed. • Collaborating with senior management and colleagues regarding event strategy, objectives and program goals; making recommendations to achieve maximum impact for minimal spend. • Collaborating with the marketing, communications and product groups to ensure appropriateness of branding, including presentation content. • Crafting engaging relevant event experiences that resonate with attending audiences and achieve key business objectives for internal and external audiences, including new and existing clients. • Playing an integral role in all agenda content development and work with speakers on all logistical items. • Developing success measures and evaluate all major events against objectives, recommending areas for improvement.Note: Fidelity is not providing immigration sponsorship for this positionThe TeamThe dynamic Meetings and Events team collaborate with business partners on the planning, budgeting, and design of all internal and client events. The team manages over 1000 events a year with a focus on creating seamless and memorable experiences that support business and firm-wide objectives.<h3>Certifications:</h3><h3>Category:</h3>Event ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Meetings and Events

<h3>Job Description:</h3>Director, Strategy &amp; PlanningThe RoleAs Director, Strategy &amp; Planning within Brokerage Technology, you blend deep expertise in business management routines and practices, associate engagement, messaging, content creation and leadership insights. You have a passion for meeting people and teams where they are to ensure consistent engagement across all levels of the organization. In this role, you will partner with the Brokerage Technology Leadership to plan and deliver strategies to drive awareness of Brokerage’s Technology mission and strategic objectives. You will collaborate across Fidelity Brokerage, with other Fidelity business units, and the Enterprise teams to ensure a comprehensive experience and clarity of purpose for associates and external partners.The Expertise &amp; Skills You Bring <ul><li>A bachelor’s degree or equivalent with 8+ years of experience, planning and leading executive messaging, activities and events that engage teams and deliver results.</li><li>Ability to drive strategic technology portfolio communications and executive messaging supporting the technology strategy. This will include developing content for technology leadership forums and meetings, quarterly technology and business reviews and incorporating graphic design work to elevate key messaging and branding.</li><li>Ability to design and implement Fidelity Technology Brokerage Strategic Workforce Plan aligned with business objectives.</li><li>Collaborate on providing portfolio status and health reporting on strategic efforts and major deliverables; review domain updates to drive transparency into planned and in-flight work across Brokerage Technology, with explicit alignment to strategic objectives.</li><li>Experience crafting and telling Brokerage Technology digital stories using visual assets tailored to a broad range of audiences and to service multiple business needs.</li><li>Experience using multiple mediums to create consistent messaging, including use of digital platforms like SharePoint, Viva Engage, Teams, etc.</li><li>Ability to make confident decisions based on a wide set of inputs while adjusting as new information becomes available.</li><li>Knowledge of Agile structures, principles, and ways of working.</li><li>You are a sound decision-maker and use data to drive decision-making and embed data gathering in the work you do to measure progress and inform future activities.</li><li>You are a strategic problem solver able to meet day-to-day engagement needs while also creating long-term objectives and the plans to meet and measure those objectives.</li><li>You are intellectually curious and actively seek other perspectives and opinions to better inform next steps.</li><li>You are collaborative and relationship-oriented, with the ability to lead others, think creatively, and engage other teams as needed across Brokerage Technology, Fidelity Brokerage and across Fidelity.</li><li>You are a passionate storyteller able to create simple, effective, and consistent messaging and apply the best digital channel to deliver our Technology messaging.</li><li>You are enthusiastic and creative about planning events to engage associates.</li><li>You create the necessary touchpoints to ensure activities align to associate and organization needs, while simultaneously working independently to achieve goals.</li><li>You build awareness and appreciation for Brokerage Technology journey while modelling Agile behaviors and principles.</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe Team Fidelity Brokerage, a division of Fidelity Investments, is dedicated to optimizing, modernizing, and personalizing the self-directed customer experience. The business is focused on providing an industry-leading offering to meet our retail customers’ evolving needs, including our trading capabilities, digital assets, digital user experience and client service teams. Brokerage Technology is an integral partner in setting Fidelity Brokerage strategic direction and has shared accountability for achieving Fidelity Brokerage goals. Within Brokerage Technology, the Strategy, Planning and Delivery Enablement team designs, implements, and innovates technology and business management practices, delivery enablement, associate engagement and executive leadership insights that promote cross-domain alignment, transparency, and scale. It also serves as the central planning and strategy group for 1500 technology associates globally. Our success is dependent on collaboration and partnership across Brokerage Technology, Fidelity Brokerage and with our partners across the enterprise.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Strategy & Planning

<h3>Job Description:</h3>The TeamAs a Compliance Director in Regulatory Management, you will have direct contact with the SEC, FINRA and other regulators on behalf of Fidelity Institutional (FI), with particular emphasis on complex matters involving sales, regulatory reporting, and trading matters. You will be responsible for responding to regulatory inquiries and handling examinations related to Clearing, Custody, and Capital Markets. Other businesses you will support include Operations &amp; Services group functions and enterprise-wide policies and functions impacting FI. We work to optimally be a phenomenal partner with regulators and work with integrity to protect Fidelity’s reputation!The Expertise We’re Looking For <ul><li>Bachelor’s Degree required, JD or MBA or advanced business degree preferred</li><li>10+ years of financial services experience</li><li>Securities industry or regulatory experience preferred</li><li>Product knowledge to include operations, equities and fixed income sales and trading</li></ul>The Skills You Bring<ul><li>Your comprehensive understanding of securities markets, the brokerage business and applicable securities rules and regulations.</li><li>You can draft responses to regulatory inquiries, certain disciplinary actions and exam findings</li><li>You are proficient in Microsoft Excel</li><li>You are able to partner with the legal department concerning litigation, regulatory investigations and regulatory filings</li><li>You are effective when communicating with regulators and internal business partners</li><li>You thrive in a deadline driven, fast-paced environment</li><li>You are able to independently identity, analyze and resolve problems</li></ul>The Value You Deliver<ul><li>Independently responding to regulatory inquiries accurately and in a timely manner</li><li>Leading regulatory examinations in person or remotely.</li><li>Drafting timely, detailed, and accurate written communications to industry regulators</li><li>Sharing knowledge of securities markets and associated regulations</li><li>Conduct detailed research and collaborate with business partners, compliance peers, and Legal</li><li>Identifying core regulatory and compliance issues in a trading environment</li><li>Evaluating regulatory inquiries, complaints, and filings for compliance issues or other potential risk exposure to the Firm, driving remediation efforts as needed, and determining whether to raise to management, the Firm’s legal department, or other business partners.</li></ul>The base salary range for this position is $103,000-$174,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Compliance

Compliance Director

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Law School?Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger. Job Description Do you have a deep and abiding interest in grappling with the Internet’s toughest social and technical problems? Are you excited by the opportunity to drive ambitious experiments and learn by doing? Do you believe in the power of software to drive positive change?&nbsp;The Applied Social Media Lab (ASML) is a term limited initiative of Harvard University’s Berkman Klein Center for Internet &amp; Society. We are more than halfway through our two-year mission to build social media solutions that center the public interest. We have assembled a team of industry-trained technologists to work with experts from academia and civil society to build new software, protocols, and designs to foster healthier human connections. Teams of industry-trained engineers, designers, and product managers are working on key challenges and opportunities such as transparency and governance, distributed protocols, online discourse, artificial intelligence, and more.&nbsp;As a Product Manager at the Lab, you will bring strategic, execution, and technical skills to bear to drive change. Working closely with engineers and a UX team across multiple projects, you will be responsible for outcomes -- working across functions and teams to generate new ideas, conduct experiments, and iterate quickly in search of insight and impact. You will represent the Lab as you bring together stakeholders across Harvard, academia, and industry, onboard users, and educate the public when your work is ready to share.&nbsp;As a Product Manager, you will:&nbsp;<ul><li>Own outcomes – as with all PM jobs, you are responsible for results and impact, rather than a set of job functions.&nbsp;</li><li>Set product strategy and roadmap for your pod by driving brainstorming, experimentation, and prioritization.&nbsp;</li><li>Execute on multiple projects in your pod by setting success metrics, tracking progress, ensuring excellence, and managing cost and timelines.&nbsp;</li><li>Represent the ASML with internal and external stakeholders, building strong relationships and influencing the course of technology and policy.&nbsp;</li><li>Participate in ASML-wide brainstorming and hackathons outside your immediate area of expertise.&nbsp;</li></ul> Qualifications Basic Qualifications<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsWe are looking for people who have:&nbsp;<ul><li>A depth of experience as a technology product manager (i.e. creating strategic product roadmaps from conception to launch and working with cross-functional teams).&nbsp;&nbsp;</li><li>Effective communication and collaboration skills with a wide range of audiences including technical and layperson, and internal and external constituencies. Ability to work not just with engineering, but across many functions and teams with their own agendas, to bring all voices into the conversation and lead people toward agreement on the path forward.&nbsp;</li><li>Passion for people. A successful product manager at the Lab will care deeply about humans, fairness and equity, and love the humane role of product management in creating compassionate user experiences.&nbsp;</li><li>Openness and flexibility. We don't know the answers to the questions the Lab is asking. A successful product manager at the Lab will be open to learning from experiments, hearing new ideas no matter where they come from, and changing course quickly.&nbsp;</li><li>Global perspective. Social media is a global phenomenon. A successful product manager at the Lab will ensure we bring many perspectives to our work and find solutions that are appropriate to different cultures, languages, and approaches to governance.&nbsp;</li><li>Mission-driven and resilient. Building a better social media will involve confronting difficult questions and content. We are here because we care about the mission, first and foremost.&nbsp;</li></ul> Additional Information Appointment End Date:&nbsp;This is a term appointment expected to extend through June 30, 2026, subject to departmental funding and need.  &nbsp;Standard Hours/Schedule: Full-TimeVisa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, EducationOther Information: To help us understand your interest, please submit a short cover letter about how you see the future of social media evolving. This can be a paragraph or two but no more than a page.&nbsp;This position may be performed in-person or remotely; the option for hybrid work is also available.&nbsp;All offers are made by HLS Human Resources.#LI-TB1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Product Manager, ASML

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description The Department of Stem Cell and Regenerative Biology is seeking an experienced, highly professional, collaborative and proactive Faculty Assistant to provide efficient and effective administrative and programmatic support of varying complexity for one primary faculty member and ancillary support for two additional faculty members for Harvard-related business. The Faculty Assistant will perform a wide range of advanced, diversified, and confidential administrative duties that are complex in nature and where sound judgment, independent action and a high degree of initiative are required in resolving issues and making recommendations. The Faculty Assistant will determine methods and procedures on new assignments and projects, and will perform administrative duties in areas such as communications with strategic internal and external partners, coordinate high profile meetings, travels and events, initiate and execute specialized projects, as well as provide lab administration services as needed. 
Job-Specific Responsibilities will include: High-level Support<ul><li>Deliver superior administrative support for one primary faculty member and limited support for two other faculty members. Use sound judgment and experience to interpret the faculty member’s directions;</li><li>Make independent decisions to triage the demand for the faculty’s time in light of their overall priorities, follow through to ensure each engagement is completed and well executed satisfactorily;</li><li>Provide high level calendar management services to one faculty member, plan and execute complex travel itineraries both local and international, coordinate visits from strategic internal and external partners; funders and research collaborators;</li><li>Plan and execute high profile meetings, prepare and disseminate materials; develop and facilitate schedules for department visitors; process&nbsp;reimbursements, manage all meeting/event logistics including room booking and catering as needed.</li></ul>Lab Administration<ul><li>Manage administrative operations and financial, physical/laboratory, and personnel resources;</li><li>Work with PI to coordinate all research appointments/ re-appointment, including appropriate documentation for initial appointment, monitoring appointment end dates, timely submission of paperwork and work with the investigator to ensure equity in salary determination;</li><li>Act as the primary point of contact for all administrative requirements, processed and reports. Serve as liaison with affiliated research organizations;</li><li>Anticipate needs of laboratory appointees and investigate and resolve a broad range of personnel issues;</li><li>May coordinate requests for visas by working with employees, Investigator, and Faculty and Academic Affairs representatives;</li><li>Process reimbursements for lab members and visitors, orders and invoices;</li><li>Coordinate lab administrative meetings and social events;</li><li>May interface with vendors and lab members on the purchase of equipment or services and scheduling of delivery or maintenance visits;</li><li>May be responsible for obtaining permissions and copyright registrations.</li></ul>PI Support:<ul><li>Manage faculty calendar, complex travel schedules and arrangements.</li><li>Draft, write, edit, and produce correspondence and special reports;</li><li>Research, gather and prepare background information for special reports;</li><li>Oversee and process travel and financial reimbursements and transactions;</li><li>Maintain and update faculty documents (bibliographies, CV, presentations, and/or web pages)</li><li>Assist with organization, maintenance and distribution of didactic materials used in teaching of undergraduate, graduate and medical school courses;</li><li>Participate in, support, and prioritize a wide range of projects. Initiate projects by determining tasks to be done, identify individuals needed, coordinate meetings, and distribute data, as necessary.</li><li>May assist the faculty with research grant submissions, annual reporting and competing renewals. Track all related internal and external deadlines. Collect and submit required forms documenting the laboratory’s compliance with Federal and non-Federal grant requirements, including budgetary and regulatory assurances. Coordinate with the host Office of Sponsored Research concerning extramural funding opportunities and submissions.</li></ul> Qualifications Basic Qualifications: Five or more years of increasingly responsible administrative experience. 
Additional Qualifications and Skills: Bachelor's degree strongly preferred. Experience working in an academic environment preferred. Familiarity with research laboratory operations is a plus. Experience with Harvard systems, policies and resources.&nbsp; Ability to work inclusively and collaboratively with a diverse population. Ability to perform and prioritize a variety of tasks, to learn tasks independently, to apply experience to develop new techniques, and to retain information associated with tasks. Actively seeks opportunities to increase skills and expertise and to increase efficiency and effectiveness in the job. Strong communications skills: ability to effectively communicate information and to diplomatically communicate sensitive information in a professional manner maintaining confidentiality as needed. Excellent organizational, time management and decision-making skills. Exceptional customer service skills, a cooperative attitude, and a positive demeanor. Ability to work both independently and collaboratively on a team. Builds trust and able to lead teams, as necessary. Strong analytical skills, good judgment, and the ability to use critical thinking. Fully understands role in the work unit and in related units as well as understanding how the job relates to the organization. Willingness to assist others and proactively identify resources and resolve complex situations. Additional Information <ul><li>Appointment End Date: This is a one-year term position</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>This position offers a hybrid work format&nbsp;with a minimum of 3 days per week working on site</li><li>To be considered for this position a cover letter is required</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 055. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Faculty Assistant III

Inventory Specialist, BostonAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for an Inventory Specialist, who is responsible for ensuring the flow of goods in and out of the boutique is handled in an effective and optimized manner. They will play a vital role in enabling a seamless client experience. The Inventory Specialist will work alongside a diverse and dynamic team and will report to the Inventory Supervisor and Operations Manager.What impact you can create at CHANEL: <ul><li>Uphold operational standards and processes to deliver the ultimate CHANEL experience to the client</li><li>Process received stock and record into system</li><li>Organize and maintain stock in line with CHANEL expectations</li><li>Prepare and ship outbound shipments according to brand standards</li><li>With direction of Inventory Supervisor and Ops Lead, execute the stock cycle count program and annual physical inventory</li><li>Build positive team relationships throughout the boutique to inspire trust and teamwork</li></ul>You are energized by: <ul><li>The history and heritage of The House of CHANEL</li><li>Demonstrating your organizational skills and maintaining attention to detail</li><li>Being truly service minded</li><li>Providing the highest standards of service&nbsp;</li><li>Working in a highly&nbsp;collaborative&nbsp;team environment&nbsp;&nbsp;</li><li>Building collaborative partnerships and relationships by being trustworthy and honest &nbsp;</li><li>Your curiosity to continuously learn and grow</li></ul>What you will bring to the team: <ul><li>Ability to thrive in a team environment and work collaboratively</li><li>Understanding of, and passion for client experience</li><li>Excellent communication skills</li><li>Foreign language skills are preferred but not required</li><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 1 year of related experience</li><li>Minimum High School Diploma</li><li>Ability to move heavy items - may include overhead lifting, pulling, and pushing of items up to 25 lbs.</li><li>A flexible schedule with the ability to work late nights, weekends, and some holidays</li><li>Heart of House:&nbsp;Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base hourly range for this position is $24.00 to $28.00.&nbsp; Base hourly rate is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components will include benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;</li><li>For more information, please navigate to the Fondation CHANEL website here.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Chanel

Inventory Specialist, Boston

Boutique Facilitator, BostonAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, “generalist” support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.What Impact You Can Create at CHANEL:<ul><li>Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients, including hosting &nbsp;&nbsp;</li><li>Be the ultimate brand ambassador by providing continuous sales and service support &nbsp;</li></ul><ul><li>Support&nbsp;the&nbsp;Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing</li><li>Assisting and supporting Fashion Advisors with packaging&nbsp;&nbsp;</li><li>Support opening and closing of registers and assist with handling cash and deposits&nbsp;&nbsp;</li><li>Effectively conduct administrative responsibilities i.e., answering&nbsp;phone calls&nbsp;to&nbsp;ensure any client issues are resolved in a prompt and professional manner&nbsp;&nbsp;</li></ul>You&nbsp;Are&nbsp;Energized&nbsp;By:<ul><li>Providing the highest standards of service&nbsp;</li><li>Building collaborative partnerships and relationships in a team-focused environment</li><li>Fostering a meaningful client&nbsp;experience&nbsp;centered around inclusion and connection&nbsp;&nbsp;</li></ul><ul><li>Your curiosity to continuously learn and grow</li></ul>What You Will Bring to The Team: <ul><li>Ability to thrive in a team environment and work collaboratively</li><li>Understanding of, and passion for client experience</li><li>Excellent communication skills</li><li>Foreign language skills are preferred but not required</li><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 1 year of related experience&nbsp;</li><li>Minimum High School Diploma&nbsp;</li><li>Able to lift 15 lbs.&nbsp;&nbsp;</li><li>Must have flexible schedule with the ability to work late nights, weekends, and some holidays</li><li>Heart of House:&nbsp;Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated hourly rate range for this position is $24.00 through $28.00. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;</li><li>For more information, please navigate to the Fondation CHANEL website here.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Boutique Facilitator, Boston

Astound , the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp; Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Job Summary:The Sales Engineer is the technical subject matter expert (SME) supporting an Enterprise Account team with a focus on Ethernet Services, Dedicated Internet Access (DIA), and Private Networking Solutions. This role will also support Voice solutions, including Digital Trunking, Hosted Voice, Unified Communications (UC), and SD-WAN. The Sales Engineer will provide consultative pre-sales technical support, working on account teams to develop proposals and recommend solutions to meet customer business requirements.Essential Job Functions:Responsible for working with an Account Team (Account Executives, Sales Directors, etc.) to engage with customers and provide cost-effective solutions. The Sales Engineer will provide technical sales support for Astound’s Enterprise product suite of services. Act as a technical expert in the presales process and provide experienced support to the customer’s technical team to bridge the need of Astound’s products and services. Works as part of the presales account team to market and sell Astound’s line of services including BCI, DIA, Voice, SD-WAN, Ethernet, and other Enterprise services.Duties and Responsibilities:<ul><li>Attend customer meetings in person and via the phone/web.</li><li>Assists representatives and customers with selecting the best Astound products and services to meet their needs</li><li>Prepare technical proposals and presentations in conjunction with Sales Executives, which may include preparation of network topologies, network drawings, technical specifications, and assisting with the development of pricing requests.</li><li>Builds relationships with customers serving as the technical liaison from pre-sales to post-sales.</li><li>Required to follow the Company’s and industry technology trends through self-study, formal training, and certifications</li><li>Provides technical training and development to support the Enterprise Account teams.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends variable schedule(s) and overtime as necessary.</li><li>Consistent exercise of independent judgment and discretion in matters of significance</li><li>Other duties as assigned</li></ul>Requirements/Qualifications:Education:Bachelor's degree (B.A. or B.S.) from four-year College or University; or equivalent training, education and experience certification supporting Astound’s product and/or services (Cisco, Ciena, AWS, Microsoft, Adva, etc.) is desiredExperience:<ul><li>Minimum 3-5 years’ experience supporting telecommunications services to Enterprise accounts or a combination with Enterprise IT experience</li><li>Must have a proven track record of building, executing technical solutions and sales strategies to penetrate, close, and manage Enterprise accounts</li></ul>Knowledge, Skills, &amp; Abilities:<ul><li>Strong Computer Skills – including working knowledge of MS Office products, Google GSuite, Visio, databases and mapping software such as NI2, ArcGIS and Google Earth</li><li>Experience with CRM tools (Sugar, SalesForce)</li><li>Attention to detail with good organizational capabilities</li><li>Ability to prioritize with good time management skills</li><li>Travel up to 50%. Astound offers a hybrid work environment. Applicants should reside in the indicated territory with the expectation to attend customer and account team meetings as required.</li><li>Requires a professional demeanor and appearance with strong verbal and written communication skills</li><li>Proven analytical and problem solving skills with demonstrated ability to multi-task and work in a team environment</li><li>Background in networking, IP routing protocols (MPLS, BGP, VPN, protocol stack and switching</li><li>Experience with Cable industry technologies (DOCSIS, PON, CMDW, video)</li><li>SD-WAN knowledge and the role it plays</li><li>Voice and Unified Communications technologies and products.</li><li>Optical knowledge with Time Division Multiplexing (TDM), Course Wave Division Multiplexing (CWDM), Dense Wave Division Multiplexing (DWDM), and dark fiber</li><li>Ability to travel within assigned territory</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services</li><li>Know your stuff - be enthusiastic learners, users and advocates of our technology, products and services</li><li>Win as a team - make big things happen by working together and being open to new ideas</li><li>Drive results and growth</li><li>Respect and promote inclusion &amp; diversity</li><li>Do what's right for each other, our customers, and our communities</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionThe base salary range in&nbsp; Massachusetts for this position is $95,000-$105,000, opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

594 Full Time Jobs in Braintree, MA, USA