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You Lead the Way. We’ve Got Your BackAt American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:The Director of Data Incident Reporting &amp; Management will lead a team responsible for executing and enhancing the firm’s enterprise-wide data issue and incident management framework. Reporting to the Vice President, this role will focus on the effective identification, documentation, remediation, and reporting of data-related issues and incidents across the organization. The Director will ensure alignment with policies and enterprise risk standards while fostering cross-functional collaboration and driving operational excellence.&nbsp;Key responsibilities include: &nbsp;<ul><li>Lead a team responsible for the day-to-day operations of the data incident management program, ensuring adherence to established standards, procedures, and SLAs.&nbsp;</li><li>Oversee the identification, documentation, and root cause analysis of data incidents across the data lifecycle.&nbsp;</li><li>Manage and maintain a detailed taxonomy of data incidents, ensuring appropriate mapping to risk categories and data lifecycle stages.&nbsp;</li><li>Monitor the status and resolution of data incidents, ensuring effective remediation actions and timely closure in coordination with accountable stakeholders.&nbsp;</li><li>Partner with business unit data offices, risk, compliance, and audit teams to support transparent issue tracking and resolution.&nbsp;</li><li>Contribute to the definition and refinement of key performance indicators (KPIs), key risk indicators (KRIs), and reporting metrics across data management activities.&nbsp;</li><li>Support the automation and enhancement of incident reporting through use of BI tools such as Tableau, Power BI, or similar platforms.&nbsp;</li><li>Review and challenge the quality and completeness of corrective action plans for high-risk data incidents.&nbsp;</li><li>Prepare regular reports and dashboards to provide leadership with insights into trends, emerging risks, and program health across data management activities.&nbsp;</li><li>Collaborate with business partners and across the team to document root cause / impact of KRIs / KPIs.</li><li>Coach and develop team members, foster a high-performance culture and ensure professional growth within the team.&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Minimum of 7 years of experience in data governance, risk management, incident management, or a related function, preferably within financial services.&nbsp;</li><li>Demonstrated expertise in operationalizing incident management programs or similar risk functions.&nbsp;</li><li>Working knowledge of data governance and compliance frameworks, including their application to large, complex organizations.&nbsp;</li><li>Experience with tools such as ServiceNow, Tableau, Power BI, Alteryx, or equivalent required.&nbsp;</li><li>Strong analytical skills and attention to detail, with a demonstrated ability to manage multiple concurrent priorities.&nbsp;</li><li>Proven experience leading high-performing teams and driving results through collaboration and accountability.&nbsp;</li><li>Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at multiple levels.&nbsp;</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.&nbsp;</li><li>The ability to bring structure to ambiguity and thrive in an unstructured, fast paced dynamic environment.&nbsp;</li><li>Location: US Hybrid; roles to be located in New York, Phoenix, Charlotte, or Sunrise&nbsp;</li><li>Employment eligibility to work with American Express in the US.&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Director - Enterprise Data Governance & Management

You Lead the Way. We’ve Got Your BackAt American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:The Senior Manager of Data Incident Reporting &amp; Management plays a critical role in supporting the execution of the enterprise data incident management framework. Reporting to the Director, this role is responsible for leading a team focused on the identification, documentation, analysis, and resolution of data incidents across the organization. The Senior Manager will work closely with data owners, risk and compliance partners, and other stakeholders to ensure timely and effective management of data risks, while maintaining high standards for quality and governance.Key responsibilities include:<ul><li>Facilitate the intake, triage, and documentation of data incidents, ensuring accurate classification and tracking in the enterprise system of record.</li><li>Conduct or oversee root cause analysis to determine underlying data-related incidents and identify accountable parties.</li><li>Monitor open data incidents to ensure appropriate corrective actions are implemented, progress is tracked, and incidents are resolved within agreed timelines.</li><li>Support the development and ongoing refinement of the data incident taxonomy, including proper alignment to data lifecycle phases and risk categories.</li><li>Produce reports, dashboards, and insights on incident trends and root causes using data visualization and analytics tools.</li><li>Produce reports, dashboards, and insights across various reporting spanning data management activities.</li><li>Partner with business and technical stakeholders across lines of business to communicate expectations and promote adherence to the data incident management process.</li><li>Collaborate with risk, compliance, and audit partners to support reviews, exams, and other oversight activities.</li><li>Contribute to continuous improvement efforts, including process enhancements, automation, and standardization of reporting and documentation practices.</li><li>Collaborate with Technology partners to integrate data from identified sources into reporting systems.</li><li>Conduct report validation.</li><li>Work with business partners to identify and document root cause / impact of KRIs/KPIs.</li></ul>Qualifications:<ul><li>Minimum of 5 years of experience in data governance, incident management, risk management, data reporting analysis or a related function, preferably within the financial services industry.</li><li>Strong understanding of incident or issue management processes, including root cause analysis, remediation tracking, and closure validation.</li><li>Familiarity with data governance frameworks and risk taxonomies.</li><li>Experience with tools such as ServiceNow, Tableau, Power BI, Alteryx, or equivalent required.</li><li>Demonstrated ability to manage multiple priorities and deliver results in a deadline-driven environment.</li><li>Excellent written and verbal communication skills with the ability to present information clearly to technical and non-technical stakeholders.</li><li>Experience leading or mentoring team members and working in a cross-functional, collaborative environment.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.</li><li>The ability to bring structure to ambiguity and thrive in an unstructured, fast paced dynamic environment.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager Data Incident Reporting & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Description of Role Need:This position will be responsible for the review of managing Mergers, Acquisition and Divestitures for American Express as per applicable Policies &amp; Addendums within defined SLA.<ul><li>Lead PMO for GSM in coordination with various stakeholders to comply with applicable policies / procedures and ensure risks are mitigated timely and effectively</li><li>Lead due diligence of potential Mergers, acquisitions or divestitures</li><li>Lead efficient change management strategy during cutover for GSM</li><li>Act as GSM SPOC for enterprise PMO and other stakeholders for M&amp;A’s</li><li>Ensure timeline integration / divestiture and Lead reporting on status</li></ul>Key Responsibilities:<ul><li>Define the approach to efficiently identify and mitigate Risk related to GSM (Third-Party management, Payment products and Travel &amp; Expense procedures)</li><li>Define clear roles and responsibilities for all the stakeholders involved in Mergers, Acquisitions &amp; Divestitures (M&amp;A) Third-Party Management and integration</li><li>Perform and coordinate Due Diligence of target to understand Third Party (supplier) landscape and determine areas of risk and focus to mitigate the risks</li><li>Ensure cross-functional alignment for Strategy and Procedures to efficiently manage Third-Party Onboarding, Payments &amp; integrations as per applicable policies and enterprise strategy for business</li><li>Define timelines, key deliverables, and align with associated owners for each M&amp;A phase</li><li>Define procedures that ensure business continuity of acquisition and efficient change management in terms of suppliers.</li><li>Assess completeness of data and identify issues, i.e.suppliers listed as critical even though supplier is replaceable or service categories with incomplete information, etc.</li><li>Partner with PMO to define diligence approach, integration planning, and overall progress</li><li>Effectively manage E2E project for integration within defined timelines as per policy &amp; procedures in coordination with appropriate stakeholders</li><li>Effective reporting in terms of status of integration</li></ul>Qualifications:<ul><li>Strong analytical and project management skills with the ability to manage multiple tasks and priorities</li><li>Ability to build relationships and influence colleagues at all levels of the organization</li><li>Exceptional verbal and written communication skills</li><li>Proven ability to effectively interface with stakeholders, and senior leadership across the Enterprise</li><li>Demonstrated ability to make decisions independently, work well under pressure, meet deadlines, and adapt easily to frequent change</li><li>Familiar with governance frameworks and processes for Procurement &amp; Payment Operations, Third-Party Risk, and Contracting</li><li>Prior experience in roles involving due diligence of third parties </li><li>Background / past experience with Mergers and Acquisitions frameworks would be preferred</li><li>Professional certifications such as or related credentials are a plus</li><li>Degree in Finance, Business, Accounting or related field</li><li>Experience with Project Management of large scale and stakeholders and Certification in project management would be an added advantage</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager I - Project Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As the Director – Travel and Leisure Services (TLS) Business Analytics &amp; Reporting, you will lead the team responsible for delivering actionable analytics and reporting that empower the TLS organization to make data-driven decisions with foresight and confidence. You will guide efforts to identify business and customer trends, forecast future performance, and translate analysis into clear, executable recommendations. This leader will ensure reporting and analytics serve as a true performance driver for TLS.Responsibilities include:<ul><li>Lead the Business Analytics &amp; Reporting function, ensuring analytics and insights are directly tied to business performance, growth opportunities, and decision-making.</li><li>Uncover business performance trends and customer segmentation patterns that inform engagement, loyalty, and growth strategies, enabling the TLS organization to take direct action.</li><li>Oversee portfolio and partner performance analyses, surfacing value drivers and opportunities for improvement.</li><li>Build and expand forecasting, tracking, and scenario-modeling capabilities, including annual planning, long-range planning, and monthly performance updates, to provide foresight into business and partner outcomes.</li><li>Lead, mentor, and develop a team of analysts and managers, fostering expertise in business analytics, reporting and forecasting.</li><li>Deliver accurate, scalable, and audience-specific reporting that ensures transparency and alignment across TLS.</li><li>Collaborate with enterprise analytics and data capabilities teams to leverage and maintain new data streams.</li></ul>Minimum Qualifications:<ul><li>At least 9 years of relevant professional experience including extensive experience using analytics and reporting to drive business strategies.</li><li>Bachelor’s degree in a quantitative field (e.g., statistics, economics, engineering, math, data science).</li><li>Proven experience delivering partner performance analytics, portfolio insights, and customer behavior analyses.</li><li>Experience with developing reporting and dashboards that clearly articulate trends and outliers</li></ul>Preferred Qualifications:<ul><li>Advanced degree in a quantitative field.</li><li>Demonstrated ability to translate data into direct, actionable recommendations and ensure follow-through on execution.</li><li>Expertise in BI/reporting tools (Tableau, Power BI) and advanced analytical methods such as segmentation, cohort analysis, forecasting, and scenario modeling.</li><li>Skilled at balancing recurring reporting needs with proactive, forward-looking analytics.</li><li>Strong leadership skills with experience building, coaching, and motivating analytics teams across geographies.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a><ul><li>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.</li></ul>

Director-TLS Business Analytics & Reporting

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. Within GCS, the Corporate Card products team designs and operates the corporate-liability Card products that are offered to medium, large and global businesses.&nbsp;The Corporate Account Setup and Spend Enablement team owns product management of account setup, working in partnership with teams in Risk, Digital Experience, Onboarding Capabilities, and beyond. Specifically, Spend Enablement-focused members of the team oversee the customer-facing experience through which clients are approved, assigned credit lines, and manage their spend capacity as they grow and their needs change.The Senior Manager, New Corporate Card Client Spend Enablement will:<ul><li>Product manage the journey through which new clients are approved for a corporate-liability Card program and assigned an initial limit</li><li>Work closely with partners in Risk to determine the inputs for approval and underwriting, and how these can be collected in the most seamless and customer-friendly way</li><li>Write business requirements to update key journeys in approval and line assignment, focusing on how new clients can understand their spend capacity and billing cycle, and edit these as they come onboard.</li><li>Contribute to the strategy and execution of alternate pathways for customers to obtain credit lines, including document verification, secure bank connections, and innovative alternatives to traditional underwriting.&nbsp;</li><li>Be an expert in alternative solutioning, in both internal and external products that can enhance the onboarding journey.&nbsp;</li><li>Work in close partnership with other leaders in Card Product, as well as leadership in Field, Servicing, Client Management, Business Enablement: Onboarding Capabilities, and UX Design</li><li>Analyze application and underwriting completion rates, customer pain points, and other metrics of journey health to suggest go-forward strategy</li><li>Use visual communications including user demos to contextualize and syndicate journey improvements, and present the strategic/business rationale for these investments; rank and submit for investment new technical features to be built</li><li>Serve as a Product point person for questions on approval and limit assignment experience and issue resolution</li></ul>Qualifications:<ul><li>Customer-first mentality with previous experience in B2B Cards, or equivalent experience in Financial Services software product management; understanding and confidence with user interface design a plus</li><li>Ability to think across platforms and channels to design the collection of client information necessary to approve a corporate-liability program and underwrite the client’s initial limit&nbsp;</li><li>Analytical curiosity and drive; resourcefulness in discovering new information to inform upkeep and improvements to the approval and limit assignment journey</li><li>Fluency in the language of credit risk and underwriting; ability to collaborate with peers within these teams to translate risk and underwriting requirements for incoming clients</li><li>Flexible, creative problem-solver who puts structure around complex issues</li><li>Communication excellence, both visual/written and verbal; comfort in front of audiences of various levels of seniority</li><li>Facility for stakeholder management; ability to communicate vision to build collaboration and partnership</li><li>Proactive and positive attitude, dedication to building team culture of learning, growth, and development </li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, New Corporate Card Client Spend Enablement

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The AIM (Analytics, Investment &amp; Marketing Enablement) team – a part of GCS Marketing– is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across GCS. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth.This Analyst role would be based in New York and would be focused on driving Sentinel Analytics for Lifestyle gaming across channel / products. The incumbent will be responsible for driving innovative analytical solutions and strategies that helps in gaming prevention thereby driving profitable offer efficiency for the commercial business. S/he will be challenged with designing and creating world class marketing analytics by leveraging machine learning and advanced methodologies.A very important focus for the role shall be quantitatively determining the value, deriving insights, and then assuring the insights are leveraged to create positive impact that cause a meaningful difference to the business.Minimum Qualifications:<ul><li>Bachelor’s degree in quantitative field (e.g. Finance, Engineering, Physics, Mathematics and Economics)</li><li>Understanding of experimental test vs control and read statistical reports&nbsp;&nbsp;</li><li>Strong analytical skills: Applying analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions. Drive insights and recommendations through analytical solutions</li><li>Good People Management skills and Team player: Able to collaborate with partners and team members to define key business objectives, and to align on solutions that drive actionable items</li><li>Knowledge of Hive, Python, PySpark, SQL enabling for data manipulation and statistical modeling/data-mining techniques</li></ul> Preferred Qualifications:<ul><li>Master’s degree in quantitative field (e.g. Finance, Engineering, Physics, Mathematics and Economics)</li><li>A quantitative background with experience in Analytics is preferred</li><li>Work experience in relevant Industry &amp; Domain is a plus&nbsp;</li><li>Strong knowledge of statistics preferred.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Analyst-Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Vice President, US Marketing Content &amp; Channel Description At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology. The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions. You will be joining ECMX’s US MarOps organization, focused on providing frictionless, flexible, and flawless marketing enablement. This is achieved through streamlining, scaling, and transforming operations with greater efficiency, agility, quality, and speed.&nbsp; Reporting to the Vice President, US Marketing Operations, we are seeking a highly strategic and innovative Vice President of Content &amp; Channel Management to lead the planning, execution, and optimization of end-to-end marketing content and channel management. This VP plays a critical role in leading content &amp; creative development, approval and distribution as well as channel operations across marketing email, direct mail, web, phone channels and more. &nbsp;Close partnerships with Marketing, Product, &nbsp;Technology, Control Management and Compliance will be essential as we transform the marketing ecosystem across people, process and technology. &nbsp;Responsibilities •&nbsp;&nbsp;&nbsp;&nbsp;Lead day-to-day operations as well as transformation strategy for US Marketing Operations’ content and channels, enabling flexible, flawless and frictionless delivery of US marketing initiatives. •&nbsp;&nbsp;&nbsp;&nbsp;Oversee ECMX’s marketing content &amp; creative review and approval process for US business units including Consumer and Commercial, Lending, Social, Global Dining, Amex Offers, B2B, GABM, etc.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Manage &amp; maintain all pre-approved marketing content in the DAM (Digital Asset Manager) with a focus on efficient and high-quality operations. &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Own end-to-end channel operations for US marketing campaigns including email, direct mail, web, phone and more. •&nbsp;&nbsp;&nbsp;&nbsp;Partner with Marketing, Product, and Technology teams to drive the transformation roadmap for Marketing Operations aspects of marketing content, creative and channel distribution. &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Partner with stakeholders across Marketing, Product, &nbsp;Technology, Control Management and Compliance to accelerate innovation while supporting ongoing revenue goals and operational excellence standards. •&nbsp;&nbsp;&nbsp;&nbsp;Build, mentor, and inspire a high-performing Marketing Operations organization, fostering a culture of innovation, collaboration, accountability, and customer focus. •&nbsp;&nbsp;&nbsp;&nbsp;Develop talent pipelines and succession planning to strengthen organizational capabilities for the future. •&nbsp;&nbsp;&nbsp;&nbsp;Lead with empathy and inclusivity, ensuring diverse perspectives are leveraged to deliver better products and outcomes. Qualifications and Experience •&nbsp;&nbsp;&nbsp;&nbsp;Proven track record of leading Marketing Operations, MarTech and/or Process execution activities required with experience leading content and/or channel management strongly preferred. &nbsp;Familiarity with marketing in highly regulated industries is strongly desired. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to &nbsp;drive results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and influence management skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment. •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of process and MarTech capabilities with ability to dial up details into winning strategies for optimized marketing enablement. &nbsp;Experience with Adobe suite strongly preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Creative, solution-minded approach with the ability to problem-solve against a backdrop of a quickly evolving MarTech landscape. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to think innovatively and challenge the status quo. •&nbsp;&nbsp;&nbsp;&nbsp;Experience leading and inspiring large-scale cross-functional teams &amp; projects that deliver enterprise wins. Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positions

Vice President, US Marketing Content & Channel

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.&nbsp; How will you make an impact in this role?Manager - Basel Endgame, Documentation and Controls.&nbsp;Global Regulatory Reporting and Treasury Controllership is part of the Global Controllership organization. The US Regulatory Reporting team is responsible for managing and delivering US regulatory filings for American Express. This individual will join the Basel Reporting unit of &nbsp;the US Regulatory Reporting team to lead the efforts on understanding and documenting the requirements for the Basel Endgame. The position will involve close interactions Treasury, AET and FRQA as well as Regulatory Reporting. Responsibilities include, but are not limited to: <ul><li>Document current Basel standard operating procedures, process flows, risks and associated controls.&nbsp; Interpret and document Basel Endgame regulations to ensure reporting requirements and associated data elements are captured appropriately.</li><li>Work closely, coordinate, and collaborate with various Subject Matter Experts and External Reporting leaders to identify and document the impact of Basel Endgame on regulatory reporting.</li><li>Drive implementation of Basel Endgame analytical reporting processes, procedures and systems using the Company’s control framework.</li><li>Support projects which will including partnering with AET to implement the proper reporting environment to address Basel Endgame regulations.</li><li>Document &nbsp;Basel Endgame standard operating procedures, process flows, risks and associated controls.&nbsp;</li></ul> Qualifications<ul><li>5+ years of experience in Accounting / Reporting / Auditing.</li><li>Graduate degree, CPA/Chartered Accountant or similar qualification, preferred.</li><li>Prior Regulatory/Federal Reserve/SEC/External Reporting and banking/financial services experience preferred.</li><li>Experience working in financial services or other highly regulated environment.</li><li>Strong understanding of U.S. Regulatory and U.S. GAAP requirements.</li><li>A self-starter, proactive team player with a passion to consistently deliver high quality service and exceed customers’ expectations.</li><li>Ability to lead, coach, develop and promote talent.</li><li>A quick learner with superior problem-solving skills, who is focused on generating efficiencies and continuous process improvements.</li><li>Ability to manage multiple priorities, drive projects, and work well under tight deadlines.</li><li>Strong written/oral communication, relationship building, presentation and collaboration skills.</li><li>Proven ability to effectively interact with all levels and stakeholders of an organization including senior leadership/officers, as well as with external regulators and auditors.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Manager Controller

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics.&nbsp;The MS – U.S. organization manages relationships with 10M+ merchants and seeks to drive welcomed acceptance across all businesses in the United States by providing products and services that allow them to prosper. MS – U.S. falls within the Global Merchant Services organization, which acquires and maintains relationships with millions of merchants around the world that welcome the American Express card.How will you make an impact in this role?The Strategic Initiatives &amp; PMO team sits within the Merchant Services – U.S. (MS – U.S.) organization and is responsible for driving thought leadership and supporting strategic decision-making. The Strategic Initiatives &amp; PMO team operates as an internal consulting function, supporting high-priority efforts for senior leadership across MS – U.S to address pressing business objectives.Key responsibilities<ul><li>Help secure cross-functional and executive-level buy-in for key initiatives to aid in driving them forward.</li><li>Partner with stakeholders across product, sales, legal, marketing, and other functions to deliver on high-priority strategic initiatives, ensuring successful execution and implementation.</li><li>Identify opportunities for incremental and/or new business growth, looking both internally and externally for ideas, topics, and trends.</li><li>Develop perspective and path forward for new ideas, topics, and trends – building comprehensive business cases that balance opportunity and operational feasibility.</li></ul>Qualifications<ul><li>Strategic, big-picture problem solver with strong business acumen and high degree of creativity.</li><li>Resourceful self-starter who thrives in ambiguity. Demonstrated ability to create structured outputs from white space questions.&nbsp;</li><li>Proven relationship-builder with strong consultative and collaborative skills to partner with stakeholders across the organization.</li><li>Strong project management skills with consistent record of driving results on complex, large-scale initiatives in a matrixed environment.</li><li>Excellent communication skills – both in building high-quality deliverables and presenting compelling narratives.</li><li>Experience working with data and ability to drive to insight, clearly articulating the “so what” in a business context.</li><li>Several years of experience in strategy/management consulting, corporate strategy, or comparable roles preferred.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Strategic Initiatives & PMO

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Senior Executive Assistant will provide administrative support to the EVP, Chief Compliance Officer and play a key role in supporting the Global Compliance &amp; Ethics organization for American Express. The EA should be a dynamic individual who is proactive in anticipating and adapting to the needs of the GCE team and is focused on accuracy, speed, flexibility and attention to detail. The ideal candidate must be experienced in handling a wide range of administrative-related tasks and be able to work in a fast-paced organization, managing multiple tasks and competing priorities. Critical to the success of this position are strong communication skills, a team-player attitude and the ability to develop positive working relationships with a wide range of colleagues both within and outside of American Express. This is a unique opportunity to interact with the external regulatory community and senior management offices at American Express.Key Responsibilities:<ul><li>EVP calendar management, including the coordination of complex meetings and events with internal senior leaders and external stakeholders</li><li>Support the GCE EAs/team with external meetings and conferences, including scheduling, logistics, receiving in-person visitors to the office, and attendance tracking</li><li>Maintain GCE email distribution lists</li><li>Support colleague engagement activities in coordination with Chief of Staff</li><li>Prepare, review, and process expense reports, and ensure T&amp;E is in line with company policy and budget</li><li>Support team administration including onboarding for new hires, coordinating with real estate, setting up group wide team meetings and coordination of special projects</li><li>Process contract invoices and purchase orders in Ariba</li><li>Booking and coordinating travel arrangements for EVP</li><li>Support other admin responsibilities: ordering supplies, maintaining team org chart, and ad-hoc projects</li><li>Build relationships with key partners across the company, including CEO/GRC offices, Corporate Secretary, General Counsel’s Office, external consultants, and regulators</li></ul>Minimum Qualifications:<ul><li>Proven experience (at least 4 years) working in a fast-paced, complex, and dynamic environment with senior executives and C-suite offices</li><li>Excellent organizational, administrative, and interpersonal skills, demonstrating good judgment in dealing with senior executive offices and key stakeholders</li><li>Strong attention to detail with timely follow-up</li><li>Excellent communication (oral, written, listening) skills, a positive attitude and solution-oriented demeanor</li><li>Strong sense of integrity with ability to handle confidential and sensitive information with discretion</li><li>Ability to prioritize multiple tasks with minimal guidance and to proactively identify and resolve issues</li><li>Strong calendar management expertise and a working knowledge of common administrative systems and processes (e.g., purchasing, travel, expense management, etc)</li><li>Proficiency in Microsoft Outlook and Microsoft Office, including Word, Excel and PowerPoint</li><li>Proactive in anticipating needs of stakeholders and responsive to requests in a timely, efficient manner</li><li>Be onsite 3 days a week and when there are Board or committee meetings, subject to change as needs evolve</li></ul>Preferred Qualifications:<ul><li>Previous experience in financial services and/or risk management</li><li>Natural curiosity to lean in even when objectives are ambiguous</li></ul>Salary Range: $37.50 to $59.98 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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