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JOB POSTINGService and Support AdministratorSummary:&nbsp; Under the general supervision of the Director of Service and Support Administration and the direct supervision of the Service and Support Administration Managers, this position is responsible for the development of a person-centered plan for individuals that promotes self-determination.&nbsp;Assists individuals and their families/guardians to explore and obtain services and supports from variety of sources.&nbsp;Assures that services delivered are in compliance with Federal, State, local rules, regulations, statutes, standards as well as Board policy, regulations and procedures and related Operating Plans.&nbsp; Must strive to meet the Agency mission. and exemplify the Agency's core values. &nbsp;Essential Duties and Responsibilities:&nbsp;include the following. Other duties may be assigned.&nbsp;<ul><li>Coordinates the ongoing Individual Service Plan (ISP) process, to include thorough assessment of individuals served, coordination of ISP team meetings, development of a comprehensive ISP, ongoing reviews to ensure services and supports are provided in accordance with the ISP, verifies the ISP is designed to ensure health, safety and welfare, reflect current level of needs and services as based upon the results of the assessment process and expressed preference of individuals served.&nbsp; Ensures achievement of outcomes that are important to the individual and outcomes that are important for the individual are included in the ISP.&nbsp; &nbsp; &nbsp; &nbsp;As the team leader, addresses the balance of and any conflicts between what is important to the individual and what is important for the individual.&nbsp; &nbsp;</li><li>For assigned cases, coordinates ISP meetings in keeping with the philosophy of self-determination, plans services to meet assessed needs through one single unified ISP.&nbsp; Develops an ISP that supports the concepts and principles of self-determination in accordance with standards as defined through the Ohio Department of Developmental Disabilities rules and MCBDD policies and procedures.&nbsp; &nbsp; &nbsp; These self-determination principles and concepts will include individual’s choice of service providers, development of individuals budgets/personal resources, and individual control of services to the extent feasible for each person served.&nbsp;</li><li>Completes the writing of Individual Service Plans (ISPs) within the guidelines established by the SSA department so that the ISP is distributed to the team prior to service delivery date.&nbsp; communicates service dates, corrections, suspensions, disenrollment to Waiver Administration, coordinating changes, ISP revision/reviews, and preventative measures when applicable.&nbsp;</li><li>Will comply with all local, State, Federal rules regulations, statutes, and standards, including DODD and CMS interpretation of said rules.&nbsp;</li><li>Provides support and solicits active participation by the individual and significant others of their choice in the planning process.&nbsp;</li><li>Recommends as a team leader on each assigned individual’s ISP team, or a Medina County DD Board representative for an ICF (as assigned), so that a unified community plan of service can be developed.&nbsp;</li><li>Acts as primary point of coordination for person and between team members for the ISP. Attends meetings, hearings, etc. at sites located throughout the county and state. Assists individuals/families to exercise their rights (due process, access to financial rights and benefits, etc.).&nbsp; &nbsp; &nbsp; Provides feedback regarding the results of the ongoing service review process to individual/family and other appropriate parties. Assists the individual and their family with negotiating services, solving problems, addressing barriers, and making adjustments to the ISP as needed.&nbsp;</li><li>Promote the involvement of agencies/individuals to arrange services that significantly impact the life of the individual while eliminating duplication.&nbsp; Assist the individual in obtaining appropriate agency or community-based services.&nbsp;</li><li>Maintain records and reports in a timely and accurate manner, consistent with accreditation and regulatory standards or contracted agreement.&nbsp;</li><li>Complies with guidelines established by DODD and the Medina Board of Developmental Disabilities regarding reporting of alleged abuse and/or neglect and other incidents as outlined in OAC 5123:1-17-02: Major Unusual Incidents.&nbsp;</li><li>Maintain contact with the person served and all ISP team members in addition to maintaining effective working relationships with staff of other agencies and facilities, families, and the public.&nbsp;</li><li>May arrange for transportation for individuals or may provide transportation as a last resort.</li><li>Provides consultation to staff on specific cases.&nbsp;</li><li>In accordance with DODD requirements, will be responsible for documenting daily and submitting monthly Medicaid Waiver billing documentation in accordance with the Targeted Case Management and / or Medicaid Administrative Claiming Guide. Attends all required Targeted Case Management documentation and/or Medicaid Administrative Claiming training; identifies any training needs, and requests training and support to ensure complete and accurate documentation.</li></ul>Qualifications:&nbsp;Bachelor's degree (B. A.) from four-year college or university required.&nbsp;Applicant must meet the additional requirements as follows<ul><li>To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, internal network functions, and Word Processing software.&nbsp; Must meet agency computer literacy requirements.&nbsp;</li><li>Must meet eligibility requirements for DODD Service and Support Certification.&nbsp;</li><li>Valid State of Ohio driver’s license required.&nbsp; Must meet agency driving requirements.&nbsp;</li><li>Must be available to work outside normal program hours and on a rotating "on-call" basis. Must be available to work a varied and flexible schedule to meet the needs of assigned individuals. Must be able to travel to various community-based sites or programs.&nbsp; Not all sites/environments are accessible regarding individuals with mobility issues.&nbsp;</li><li>Must meet all other agency employment requirements.&nbsp;</li><li>Must meet all requirements as outlined on the attached job description.</li></ul>Salary: At least $46,603 annually; to commensurate with education and experienceHours: Full-time exempt positionAvailable:&nbsp; Immediate StartDate Posted:&nbsp;September 30th 2025How to Apply:&nbsp; Submit employment application and resume to <a href="mailto:jobapps@mcbdd.org" target="_blank">jobapps@mcbdd.org</a>Questions:&nbsp; Please contact Katie Cantrell (Human Resources Clerk) at 330-725-7751 ext. 288The Medina County Board of Developmental Disabilities is an Equal Opportunity EmployerPosting Removal Date November 28th 2025

Medina County Board of Developmental Disabilities

Service and Support Administrator

<h4>JOB SUMMARY:</h4>The Assistant Manager, Real Estate Collections, plays a critical role in supporting the credit union’s efforts to reduce delinquency and minimize risk across the residential real estate loan portfolio, including mortgages and home equity loans. This role assists in managing the real estate collections team and is responsible for all stages of the real estate collections process, including loss mitigation and default servicing guidelines for GSE loans. The Assistant Manager ensures compliance with OnPoint’s internal policies, as well as state and federal regulations.This position fosters a culture of collaboration and professional development by leading, coaching, and cross-training collections staff. The role also involves monitoring performance metrics, promoting member-centered service, and driving operational efficiency to meet departmental goals related to both quality and productivity.<h4>ESSENTIAL FUNCTIONS:</h4><h4>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track and manage delinquent residential real estate loans; identify and escalate high-risk accounts for legal action, foreclosure, or charge-off as appropriate.</h4><ul><li>Review aging and performance reports, evaluate account histories, and recommend collection strategies aligned with OnPoint's risk management policies.</li><li>Lead and support collections team members through coaching, performance planning, training, and ongoing feedback.</li><li>Set clear team goals, monitor progress, and implement development plans to drive high performance and staff engagement.</li><li>Conduct regular one-on-one meetings to promote personal and professional growth.</li><li>Promote a culture of teamwork, collaboration, and open communication, ensuring consistency in policy enforcement and service delivery.</li><li>Ensure departmental workflows are efficient through ongoing cross-training and workload balancing.</li><li>Model and reinforce a strong commitment to exceptional member service in all collection interactions.</li><li>Monitor trends and changes in collections volume; collaborate with the Director of Collections to analyze data and adjust strategies as needed.</li><li>Oversee foreclosure and modification recommendations in collaboration with the Director of Collections.</li><li>Maintain up-to-date knowledge of legal and regulatory requirements related to real estate loan collections.</li><li>Collaborate with Collections Leadership to develop and continuously improve policies and procedures for the department to maximize productivity and efficiency while mitigating losses and expenses.</li><li>Act as a collections administrator for the real estate servicing systems (LMS and MSP).</li><li>Perform additional duties or special projects as assigned by management.</li></ul>KNOWLEDGE, SKILLS &amp; COMPETENCIES:<ul><li>Proven leadership skills with the ability to coach, mentor, and motivate a team.</li><li>Extensive knowledge in real estate loss mitigation and default servicing guidelines is required.</li><li>Technical knowledge of collection systems, including Temenos, LMS, and MSP, with the ability to troubleshoot and resolve issues within these systems.</li><li>Strong judgment, discretion, and professionalism when handling sensitive member and account information.</li><li>Analytical problem-solving abilities, especially in evaluating account risk and developing resolution strategies.</li><li>Excellent organizational skills; able to manage multiple priorities and deadlines for both self and team.</li><li>Effective verbal and written communication skills for working with members, staff, and external partners.</li><li>Proficient with standard business applications, including Microsoft Word, Excel, and database tools; ability to interpret reports and support data-driven decision-making.</li></ul>QUALIFICATIONS:<ul><li>High school diploma or equivalent required. </li><li>Bachelor’s degree is preferred.</li><li>In-depth knowledge of collection policies, loan servicing, foreclosure processes, and applicable laws (e.g., FDCPA, RESPA, CFPB regulations).</li><li>Minimum of 2-3 years of supervisory experience with demonstrated people/management skills.&nbsp; </li><li>Minimum of 5 years of real estate collection experience.</li><li>Experience within a financial institution is preferred.</li><li>Experience with MSP and Temenos is preferred. </li><li>Proven effective written and verbal communication skills.</li></ul>JobFamilyCollectionsJobFunctionCollectionsPayTypeSalary

OnPoint Community Credit Union

Assistant Manager, Real Estate Collections

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.Position Summary:Responsible for the supervision of department reception and medical assistant teams. Create and maintain a smooth workflow process in assigned office location(s). Ensure that the office runs efficiently at all times and patient needs are met in a timely and customer service friendly environment. The Office Manager must be able to work without direct day to day supervision, exercising independent judgment. The Office Manager must be present on site during clinic hours. The Office Manager must be able to analyze problems and draw upon experience and background knowledge to see that solutions are reached, and assignments completed. The Office Manager is responsible for all phases of work, from determining priority to completion and monitoring for the accuracy and quality of work performed by department staff. The Office Manager oversees the physicians schedule and ensure reception and MA’s are adequately communicating and coordinating tasks, physician messages, and patient needs on a daily basis. Essential Job Functions:&nbsp;Interacts daily with physicians to ensure proper flow of communication. Addressing patient complaints and resolving issues. Training of staff and or adjustments in processes if needed. Manage and coordinate time off. Oversees both reception and back office staff. Assigns duties and examines work for exactness, neatness, and conformance to Revere Health policies and procedures. Make changes in process where necessary to ensure conformance to Clinic policies. Identify and resolve problems in a timely and effective manner. Maintain harmony among workers and resolve grievances or disputes. Manage difficult, financial or emotional patient situations. Respond promptly to patient needs. Ensure good quality patient relationships. Attend meetings as required. Maintain physician’s schedules in scheduling software. Manage physician schedule medical assistant/reception duties and communication/harmony/efficiency between front and back end- and with providers. Develop office processes and procedures. Assist administrator with staff education and training. Review reports from billing to ensure proper information is maintained on patient demographics, insurance, and charge codes. Maintain department focus on customer service. Oversee Value Based Care efforts- ensure department goals are being met. Interview and select new hires coordinating with physicians and administrator. Perform performance reviews with supervisors and oversee and review the performance review process for assigned areas. May assist with budgets and monitoring financial performance for the practice. Qualifications:&nbsp;Three or more years in Medical office or office management. Must have excellent interpersonal and communication skills. Ability to work alone with minimal supervision and as a team player working with physicians, administrator, and patients. Ability to generate reports for analysis and implement actions to resolve problems or improve office workflow. Hours:&nbsp;Monday-Friday 8:00A-5:00P plus other hours/meetings as needed.

Revere Health

Office Manager-FT-Family Medicine-Lehi Dry Creek

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.Position Summary:Our Dermatology practice is seeking full time skilled and motivated Medical Assistant/Scribes. We have upcoming available in our Leh location. This is an excellent opportunity for those that are passionate about patient care and enjoy working in a collaborative, fast paced medical environment. Essential Job Functions:&nbsp;• Greet and room patients: obtain medical histories and update medical records in EMR. • Assist providers with exams and in-office procedures. • Accurately document provider notes and patient encounters as a scribe. • Communicate test and biopsy results to patients under provider direction. • Maintain clean, organized, and fully stocked exam rooms. • Sterilize instruments and prepare procedure trays as needed. • Create and manage clinical tasks: document all patient communications • Support a positive team environment. Qualifications:&nbsp;• Medical Assistant certification preferred but not required. • Previous experience in medical office setting preferred. • Must have outstanding customer service, organization, and attention to detail. • CPR certification required upon hire Hours:&nbsp;Tues, Wed, Thurs, Fri 7:30 AM to 5:00 PM

Medical Assistant/Scribe-FT-Dermatology-Lehi

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.Position Summary:This fulltime position this is a great opportunity to work in a respected practice as a Medical Assistant/Scribe. Successful candidate must maintain a professional image in the office and in all communications. We’re looking for a dependable team member interested in a long-term opportunity. This is a full-time (40 hours/week), year-round role—not a seasonal or temporary position. Essential Job Functions:&nbsp; &nbsp;Facilitates quality patient care under the supervision of the provider. Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit. Prepares patients for examination by performing preliminary physical tests. Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential. Helps with office procedures, injections, etc., as requested. Reviews messages with physicians and responds as directed in a prompt and courteous manner. Communicates test and lab results and transmits other information from provider to patient. Answers questions as appropriate. Maintains safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations. Keeps exam rooms clean and patient ready. Keeps supplies ready by inventorying stock; placing orders; verifying receipt. Keeps equipment operating by following operating instructions. Answers phones and schedules appointments. Serves and protects the medical practice by adhering to clinic and professional standards, policies and procedures, federal, state, and local requirements. Maintains CPR certification. Other duties as assigned. &nbsp; Qualifications:&nbsp;Spanish Speaking required. 1 year MA experience preferred. Must be a self-starter, a team player, dependable, friendly and professional. Outstanding customer service, organization and attention to detail. Be able to multi-task and work efficiently while remaining calm and productive. Must be able to maintain good patient and staff relations along with providing outstanding customer service. Previous medical experience preferred. CPR certification (or completed within 4 months of hiring) Working knowledge of medical terminology Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally is required. Ability to stand and sit for prolonged periods of time. Demonstrate excellent computer, telephone and communication skills. &nbsp; Hours:&nbsp;Monday-Thursday 7:15am - 5:30pm

Medical Assistant-FT-Endocrinology-Provo-

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.Position Summary:We are looking for a stellar Nurse Practitioner or Physician Assistant to come join our fun and thriving UC team. This position will initially start out as a temporary part time position, but it does have the potential to term into a permanent position. The successful candidate will be highly motivated, skilled, and patient-focused. Essential Job Functions:&nbsp;Essential Duties and Responsibilities: Provides direct clinical services. Examines patient, performs comprehensive physical examinations and preventive health measures. Compiles patient medical data, including health history and results of physical examination. Documents findings noting pertinent normal and abnormal findings. Interprets and integrates data to determine preliminary diagnosis and therapeutic plan. Collaborates with physicians in managing acute and long-term medical needs of patients. Orders, interprets, and evaluates appropriate diagnostic and laboratory tests to identify and assess patient’s clinical problems and health care needs. Performs approved therapeutic or diagnostic procedures based upon patient’s clinical status. Documents patient preparation and response to procedure. Formulates and implements treatment plan for illness management. When appropriate discusses case with physician and other health professionals to prepare comprehensive patient care plan. Prescribes or recommends drugs or other forms of treatment such as physical therapy or related therapeutic procedures. Documents appropriately in patient’s medical record. Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Speaks clearly and persuasively in positive or negative situations. Responds well to patient’s questions. Adheres to all HIPAA laws and regulations. Adheres to clinic OSHA standards. Other duties as assigned. Qualifications:&nbsp;Successful completion of National Certification as a Nurse Practitioner or Physician Assistant. Must hold licensure/certification as required by the state of Utah. Ability to exercise a high degree of initiative, judgment, discretion and decision making to achieve objectives. Advanced interpersonal skills necessary to interact in complex situations, work cooperatively with others and represent the Clinic in a professional manner. Knowledge of computer systems and applications. Hours:&nbsp;Various shifts ranging Monday-Sunday. Evenings and some holidays required.

Nurse Practitioner or Physician Assistant-PT-Urgent Care-Spanish Fork

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job SummaryPerforms both clinical and administrative duties to support physicians and nurses in the medical practice/clinic. Utilizes certified-level competencies to provide comprehensive patient care, including advanced diagnostic tasks and delegated medical procedures within scope of practice. Ensures high-quality patient experience while upholding clinical standards and organizational values.Essential Functions<ul><li>Assist in rooming patients, taking vitals, performing EKGs, and assisting in office-based procedures under physician supervision.</li><li>Conduct certified-level clinical procedures such as vaccine administration, wound care, and specimen collection.</li><li>Prepare and administer medications under physician direction per certification guidelines.</li><li>Perform advanced administrative functions, including coordination of care, insurance verification, prior authorizations, and patient education.</li><li>Maintain, calibrate, and troubleshoot clinical equipment in accordance with regulatory standards.</li><li>Ensure proper documentation of clinical tasks and maintain EMR accuracy.</li><li>Serve as a clinical resource and mentor for uncertified staff when appropriate.</li><li>Maintain compliance with OSHA, HIPAA, and infection control procedures.</li><li>Engage in continuing education and training to maintain certification and advance skills.</li><li>Support quality and performance improvement efforts across the clinic.</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Proficiency in electronic health records (EHRs) and clinical software.</li><li>Demonstrated knowledge of medical terminology, anatomy, and pharmacology.</li><li>Ability to triage patient concerns and escalate appropriately.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work collaboratively in a multidisciplinary team.</li><li>Consistently professional in demeanor and appearance.</li><li>Attention to accuracy and adherence to safety protocols.</li><li>Regularly required to stand, walk, bend, stoop, and reach.</li><li>Ability to lift and transport up to 50 pounds.</li><li>Use of personal protective equipment as needed.</li><li>Frequent exposure to blood, body fluids, and communicable diseases.</li><li>May involve exposure to cleaning agents and hazardous materials.</li><li>Must follow established safety procedures and protocols.&nbsp;</li></ul> QualificationsEducation<ul><li>Graduate of an accredited Medical Assistant program.</li></ul>Licenses/Certifications<ul><li>Current certification as a Certified Medical Assistant (CMA, RMA, or equivalent) required.</li><li>Basic Life Support (BLS) certification required at time of hire.</li></ul>Experience<ul><li>Minimum of one year experience in an outpatient or physician practice setting preferred.</li><li>Demonstrated clinical competency and ability to manage multiple priorities efficiently.</li><li>Must be able to work independently in a high-paced environment.&nbsp;</li></ul>

St. Francis-Emory Healthcare

Certified Medical Assistant

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>Performs both clinical and administrative duties to support physicians and nurses in the medical practice/clinic. Utilizes certified-level competencies to provide comprehensive patient care, including advanced diagnostic tasks and delegated medical procedures within scope of practice. Ensures high-quality patient experience while upholding clinical standards and organizational values.</li></ul>Essential Functions<ul><li>Assist in rooming patients, taking vitals, performing EKGs, and assisting in office-based procedures under physician supervision</li><li>Conduct certified-level clinical procedures such as vaccine administration, wound care, and specimen collection</li><li>Prepare and administer medications under physician direction per certification guidelines</li><li>Perform advanced administrative functions, including coordination of care, insurance verification, prior authorizations, and patient education</li><li>Maintain, calibrate, and troubleshoot clinical equipment in accordance with regulatory standards</li><li>Ensure proper documentation of clinical tasks and maintain EMR accuracy</li><li>Serve as a clinical resource and mentor for uncertified staff when appropriate</li><li>Maintain compliance with OSHA, HIPAA, and infection control procedures</li><li>Engage in continuing education and training to maintain certification and advance skills</li><li>Support quality and performance improvement efforts across the clinic</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Proficiency in electronic health records (EHRs) and clinical software</li><li>Demonstrated knowledge of medical terminology, anatomy, and pharmacology</li><li>Ability to triage patient concerns and escalate appropriately</li><li>Strong interpersonal and communication skills</li><li>Ability to work collaboratively in a multidisciplinary team</li><li>Consistently professional in demeanor and appearance</li><li>Attention to accuracy and adherence to safety protocols</li><li>Regularly required to stand, walk, bend, stoop, and reach</li><li>Ability to lift and transport up to 50 pounds</li><li>Use of personal protective equipment as needed</li><li>Frequent exposure to blood, body fluids, and communicable diseases</li><li>May involve exposure to cleaning agents and hazardous materials</li><li>Must follow established safety procedures and protocols</li></ul> QualificationsEducation<ul><li>Graduate of an accredited Medical Assistant program</li></ul>Licenses/Certifications<ul><li>Current certification as a Certified Medical Assistant (CMA, RMA, or equivalent) required</li><li>Basic Life Support (BLS) certification required at time of hire</li></ul>Experience<ul><li>Minimum of one year experience in an outpatient or physician practice setting preferred</li><li>Demonstrated clinical competency and ability to manage multiple priorities efficiently</li><li>Must be able to work independently in a high-paced environment</li></ul>

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Certified Medical Assistant (CMA) performs both clinical and administrative duties in a fast-paced healthcare setting to support the delivery of high-quality patient care. Responsibilities include assisting with patient preparation, vital signs, data collection, medication administration, and front-office tasks including scheduling and patient communications.</li></ul>Essential Functions<ul><li>Greets and prepares patients for examination and procedures</li><li>Takes and documents vital signs, medical history, and other pertinent data</li><li>Assists physicians with exams, procedures, and treatments</li><li>Administers injections, performs waived lab tests, and collects specimens</li><li>Documents all clinical care and updates patient records accurately and timely</li><li>Performs front desk duties including scheduling, registration, answering phones, and handling prescription requests</li><li>Calls in prescriptions, obtains prior authorizations, and facilitates communication between patient and provider</li><li>Ensures cleanliness, stocking, and organization of exam rooms, labs, and supplies</li><li>Provides patient education under physician direction</li><li>Maintains logs, performs sterilization of instruments, and ensures equipment is functioning properly</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Knowledge of basic medical terminology, anatomy, and infection control</li><li>Strong verbal and written communication skills</li><li>Excellent organizational and time management skills</li><li>Customer service orientation and ability to work in a team-based environment</li><li>Proficiency with EMR systems and general office equipment</li><li>Ability to lift patients, push/pull equipment, and stand or walk for extended periods</li><li>Maintains patient confidentiality and adheres to HIPAA regulations</li></ul> QualificationsEducation<ul><li>High school diploma or equivalent required</li><li>Graduate of an accredited Medical Assistant program required</li></ul>Licenses/Certification<ul><li>Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent through AAMA, AMT, NHA, NAHP, or AAH required</li><li>Basic Life Support (BLS) required</li></ul>Experience<ul><li>Minimum of six (6) months of Medical Assistant experience in a clinical setting preferred</li><li>Two (2) years of physician office or hospital-based experience preferred</li><li>Familiarity with specialty practice protocols preferred</li></ul>

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Physician Practice Specialist assists in resolving billing edits that are holding patient claims from Billing, by reviewing medical records and other applicable documentation</li><li>This individual will improve the accuracy, integrity and quality of patient charges and will ensure minimal variation in charging practices</li><li>The Physician Practice Specialist will coordinate all retrospective, concurrent, patient complaint and external billing audits</li></ul>Essential Functions<ul><li>Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision</li><li>Must be able to work in a stressful environment and take appropriate action</li><li>Working knowledge of precertification and authorizations</li><li>Exhibits expertise in editing claims for errors and communicating these corrections by eRequest to Parallon</li><li>Balances, reconciles, and approves the daily deposit for Parallon</li><li>Effectively explain charges and demonstrates the ability to answer questions concerning patient accounts</li><li>Interacts in a positive and professional manner with patients/customers and co-workers</li><li>Ensures the Charge Batch Report is worked and any rejects are corrected in a timely manner.</li><li>Analyzing and resolving patient claims being held by billing edits on the Bill 45, Bill 49, CRT Medical necessity, Correct Coding Initiative, Outpatient code Editor (OCE), Inpatient Code Editor, Self-Administered and other claims requiring clinical expertise’s</li><li>Interact with ancillary departments to obtain additional information needed to properly bill the account based on medical record documentation</li><li>Identify charging, coding, or clinical documentation issues and work with ancillary departments to resolve those issues and notify appropriate leadership</li><li>Serves as a charge master liaison to include regular reviews of CPT codes, Revenue Codes, reviews of monthly standard CDM error report and communicating with Ancillary departments to resolve issues</li><li>Responsible for maintaining the Physician Master and the Insurance Master file</li><li>Responsible for any charge error corrections</li><li>Manages CRNA billing for both the hospital BCBS in State plans and off-site billing company</li><li>Manages the PLUS report for staff volume</li><li>Manages and completes all Industrial billing and follow-up</li><li>Manages and assists ancillary departments with the Charge Audit Tool</li><li>Responsible for adding Emergency Room Procedure charges</li><li>Responsible for completion of the Skilled Nursing and Swing bed logs</li><li>Responsible for exhibits 3, 4, 5, and 8 in the Standard Monthly Accrual (SMA) tool</li><li>Responsible for balancing the Sleep Lab invoice</li><li>Responsible for special projects and plays and key role in RAC and audits</li><li>Displays appropriate office ethics and behavior with regard to interactions with customers, employees, and management. This includes handling conflicts and concerns in a timely and professional manner and utilizing crisis-de-escalation skills when appropriate</li><li>Displays professionalism while completing multiple urgent tasks in a timely manner</li><li>Functions as a preceptor or an educational resource in the initial and on-going orientation of new personnel, students, etc.</li><li>Respects and honors cultural and religious differences between patients and self</li><li>Responsible for SOX Charge Audits</li><li>Other duties as requested</li></ul> QualificationsEducation<ul><li>High School Diploma or equivalent – Required</li><li>Associate degree – Preferred</li></ul>Licenses/Certifications<ul><li>Certified Revenue Integrity Professional Certification – Preferred</li></ul>Experience<ul><li>1+ year Medical Coding – Required</li><li>Experience with various payer types - Required</li></ul>

22,250 Full Time Jobs