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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Credit &amp; Fraud Risk is a place to create, innovate, and collaborate, to push the boundaries on providing a world-class customer experience. Credit &amp; Fraud Risk colleagues are the industry’s most innovative thinkers and creative problem solvers with access to cutting edge tools and one of the world’s most valuable datasets. You’ll have the power to identify insights and actions that can have a meaningful impact on our customers and our business.This position will report to Director, Business Line of Credit Line Increase and Pricing and will be responsible for managing and enhancing BLOC pricing process. The successful candidate will work with various business partners in Marketing, Product, Technology and Risk. To succeed in the role, the incumbent needs to have a very good blend of analytical skills, process expertise, project management and partner management skills.Minimum Qualifications<ul><li>Minimum 3 years of experience in business credit risk management and financial underwriting</li><li>Proficiency in conducting analytical projects independently.</li><li>Prior experience in Commercial Risk preferred</li><li>Credit Risk Management experience with an in-depth understanding of the end-to-end credit lifecycle, as well as understanding of credit metrics and processes</li><li>A strong balance of strategic and analytic acumen, with a high level of intellectual agility and capacity for original and innovative thoughts</li><li>Effective collaboration skills to bring others along, high energy, and a proven team-first mentality</li><li>Demonstrated ability to effectively communicate, build strong relationships, manage, and influence multiple partners and other stakeholders (internal and external)</li><li>Master’s degree or equivalent work experience in risk management and fraud risk (Graduate degree in Mathematics, Engineering, Statistics or MBA) is strongly desired</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Go above and beyond at a company that sets the standard for customer-first service.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day – from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service.&nbsp;Role &amp; Responsibilities:Meaningful, rewarding work performed with integrity, utilizing your skills, experience, and passion for customer service to help propel your team and its business partners to succuss.Here’s just some of what you’ll do in this role:<ul><li>Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality</li><li>Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure</li><li>Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty</li><li>Utilize your “service oriented” personality to develop key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand</li><li>Responsible for case intake, analyzing fraud and dispute cases, and sharing case outcomes to protect the interests of our organization and our customers, which is both the Card Member and our merchants</li><li>Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution</li><li>Meet and exceed performance goals that include, but are not limited to: sales rates, quality goals, compliance regulations and productivity targets, &amp; customer performance metrics</li></ul>Minimum Qualifications:<ul><li>Strong written and communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction</li><li>Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics, and remain positive through change and stressful situations</li><li>Ability to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on each call</li><li>Technical savvy to multi-task and navigate through multiple computer systems and applications, simultaneously, with speed and accuracy</li><li>Integrity to manage sensitive Card Member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices</li><li>Driven to please by providing the ultimate experience for our Card Members on every interaction</li><li>Timeliness and reliability</li></ul>Preferred Skills:<ul><li>Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem-solving skills</li><li>Customer service and consultative sales environment experience preferred</li><li>Passion for consultative sales, recommending products or solutions tailored to each customer</li><li>Ability to adapt communication style to a wide variety of personalities and situations and take ownership and responsibility for each call, from beginning to end</li></ul>Additional Requirements:<ul><li>Flexibility to work anytime between 6:00am - 2:00am, including weekends</li><li>Hybrid Environment in Sunrise, Florida - on site expectation 3 days/week</li><li>Workplace Flexibility: Full time. Shift flexibility requirements</li><li>American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives</li></ul>Salary Range: $20.00 to $22.25 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Platinum Customer Care Professional -TSC-T3

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Analyst-Risk Management role will support the Continuous Improvement team in helping GMNS meet expanding operational, regulatory, and third-party risk and compliance requirements. This role will collaborate with managers &amp; analysts, driving process excellence and program execution for high-priority initiatives. The analyst will partner with various partners across various GMNS functional areas to map out existing business processes focusing on enhancing our control environment and embedding a culture of continuous improvement across GMNS. Key Responsibilities: <ul><li>Collaborate with GMNS SMEs, Control Management and LOBCO partners in documentation, assessment, and enhancement of critical business processes, with a focus on mitigating risk, reducing inefficiencies, and enhancing control effectiveness</li><li>Deliver end-to-end process mapping and gap analyses to support a stronger and more consistent operating environment</li><li>Leverage tools and technologies—including GenAI, digital process mapping, and automation solutions—to improve documentation quality and reduce manual work </li><li>Build deep subject matter expertise in operational quality, process optimization, and regulatory enablement as work with partners.</li><li>Be a messenger and enable partners to cultivate operational excellence through process mapping and gaps identification to partner teams by sharing best practices</li></ul>Minimum Qualifications: <ul><li>3+ years of experience in financial services, payments, or a related field</li><li>Strong background in process documentation</li><li>Familiarity with compliance functions such as AML, Financial Crimes, Sanctions Screening, KYC, Privacy, etc.</li><li>Strong stakeholder management and communication skills with the ability to work across functions</li><li>Proactive and persistent individual comfortable with adapting to dynamic teams formed for each process mapping</li></ul>Preferred Qualifications: <ul><li>Comfort querying data or accessing backend systems to develop and evaluate effectiveness of alerting and controls, experience with SQL and Python</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst - Risk Management (Business Process Mapping)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Merchant Acquisition and Supplier Enablement (MASE) team within GMNS is a nationwide organization comprised of over 160 professionals dedicated to signing and enabling U.S. merchants for AXP Card acceptance.The Manager of Business Development (MBD) is a direct sales position on the NY_NJ District Sales team within the Eastern Region of Merchant Acquisition. This position will focus on high value prospects that have an annual sales revenue up to $10B within B2B verticals and segments that do not currently accept the Card as a form of payment. This role will also work closely with our Global Commercial Services (GCS) and the Regional Centralized Client Management teams to expand B2B coverage, drive charge volume, and a focus on Welcomed Acceptance.The successful candidate will use his/ her in-depth knowledge of American Express and target industries to partner with prospects and internal stakeholders across the blue box to devise and implement innovative deal constructs to unlock previously untapped opportunities.Qualifications:<ul><li>Track record of conceiving, structuring, selling in, and implementing creative, innovative deals</li><li>Ensures proper business process, conduct and compliance controls and adherence</li><li>Demonstrated ability to form relationships and drive consensus with key internal stakeholders, including pricing, legal, Card issuers, Risk, and other internal partners</li><li>Strong financial acumen. Excellent financial and analytical skills used to prepare and present quantitative analyses to prospects.</li><li>Strong primary and secondary account/ industry research skills; demonstrated ability to leverage professional network and third-party sources to develop deep understanding of prospect needs, anticipated objections, and potential leverage points</li><li>Excellent communication skills, both written and verbal. Strong executive presence.</li><li>Strong negotiation skills; demonstrated ability in building rapport and earning credibility with prospects.</li><li>Flexible; comfortable in a fast-paced environment with evolving priorities and changes in direction.</li><li>Bachelor’s degree and 5+ years of successful outside sales experience.</li><li>Proficiency with Salesforce.com an asset.</li><li>Candidate must reside in the designated territory</li><li>Applicant must have a valid driver's license. A motor vehicle records check will be conducted for all successful candidates at the time of offer. Disclosure of all moving violations within the last 3 years (Including, but not limited to: speeding tickets, refusal to submit to blood alcohol content, reckless driving, leaving scene of accident, and driver’s license suspension for moving violations) is required during the application process.</li></ul>Salary Range: $69,750.00 to $128,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Business Development, Sales (Central New Jersey)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Vice President of Cloud &amp; SaaS Security leads enterprise-wide cloud and SaaS security strategy, governance, and architecture to ensure regulatory compliance, data protection, and risk management across all environments. This role drives the design and operation of cloud-native security platforms, embeds “security by design” into modern architectures, and advances automation for continuous compliance. As a senior leader, the VP influences executive decisions, fosters cross-functional collaboration, and develops high-performing global teams to enable secure innovation at scale.Cloud Security Compliance &amp; Governance<ul><li>Lead the cloud security governance program ensuring alignment with regulatory, compliance, and risk management standards.</li><li>Establish and drive cloud security policies, standards, and controls across all cloud environments.</li><li>Partner with broader security domain teams to ensure requirements are met across security disciplines and tracked to closure for each primary cloud initiative</li><li>Develop transparent reporting and metrics to inform executive decision-making and board-level visibility into cloud risk posture.</li></ul>Cloud Security Architecture<ul><li>Define and oversee enterprise-wide cloud security architecture and reference models across public, private, and hybrid environments.</li><li>Guide secure design principles for new technologies, ensuring resilient and scalable architectures that balance innovation with control.</li><li>Collaborate closely with enterprise architecture, infrastructure, and application teams to embed security by design.</li><li>Provide strategic direction for secure adoption of modern architectures</li></ul>Cloud Security Engineering<ul><li>Lead the build and operation of cloud-native security platforms, tools, and automation that enable secure innovation at scale.</li><li>Partner with DevOps and platform teams to enable “security as code” and integrate advanced automation for continuous compliance.</li><li>Mentor technical leaders to strengthen engineering excellence and operational maturity across teams.</li></ul>SaaS Security<ul><li>Own the enterprise SaaS security strategy, ensuring robust data protection, access control, and compliance across all SaaS applications.</li><li>Establish a unified approach to SaaS risk management, integrating security reviews, vendor assessments, and ongoing monitoring.</li><li>Drive automation and innovation in SaaS discovery, configuration management, and data governance.</li></ul>&nbsp;Leadership &amp; Behavioral Strengths<ul><li>Cross-Functional Leadership:&nbsp;Inspire and align teams across Cloud, Engineering, Risk, and Business Technology to drive a unified cloud security vision.</li><li>Strategic Prioritization:&nbsp;Demonstrate strong program and platform management, balancing near-term deliverables with long-term enterprise outcomes.</li><li>Relationship Management:&nbsp;Build deep partnerships across internal technology, business, and external cloud providers to influence and shape security outcomes.</li><li>Collaboration &amp; Inclusion:&nbsp;Foster a culture of trust, transparency, and shared accountability; bring others along by enabling, not obstructing.</li><li>Influence Without Authority:&nbsp;Effectively communicate complex security concepts to executive and non-technical audiences to drive informed decisions.</li><li>Talent Development:&nbsp;Champion the growth and empowerment of diverse teams through coaching, recognition, and opportunities for innovation.</li></ul>Minimum Qualifications<ul><li>Education:<ul><li>Bachelor’s degree in Computer Science, Information Security, Engineering, or a related technical field.</li></ul></li><li>Experience:<ul><li>15+ years of progressive experience in technology, including cloud security architecture, governance, and engineering.</li><li>5+ years in a senior leadership or executive role, leading large, cross-functional security or technology teams.</li><li>Proven experience with major cloud platforms (AWS, Azure, GCP) and SaaS security management at enterprise scale.</li></ul></li><li>Technical Expertise:<ul><li>Deep knowledge of cloud security frameworks (CIS, NIST, ISO 27017/18, CSA).</li><li>Strong understanding of DevSecOps, security automation, identity and access management, compliance, and data protection in cloud and SaaS environments.</li><li>Hands-on familiarity with cloud-native security tools and security as code practices.</li></ul></li><li>Leadership &amp; Communication:<ul><li>Demonstrated ability to influence executive stakeholders and align security with business strategy.</li><li>Skilled in governance, risk management, and creating board-level reporting on cloud risk posture.</li><li>Proven track record in mentoring senior technical leaders and fostering a culture of collaboration and inclusion.</li></ul></li><li>Certifications (preferred but not strictly required):<ul><li>CISSP, CCSP, CISM, or cloud provider certifications (e.g., AWS Certified Security – Specialty, Azure Security Engineer Associate).</li></ul></li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $219,000.00 to $338,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP, Cloud & SaaS Security

As an Analyst in Compliance Program Capabilities, you will contribute to initiatives that strengthen the Global Compliance Risk Management program. You will collaborate with cross-functional teams to enhance the tools, processes, and data capabilities that enable the identification, assessment, and management of compliance risks. You will play a key role in supporting projects that drive automation, improve data quality, and enhance the overall efficiency and transparency of compliance processes. Responsibilities:•&nbsp;&nbsp;&nbsp;&nbsp;Support the design, implementation, and enhancement of capabilities that enable effective compliance risk management. •&nbsp;&nbsp;&nbsp;&nbsp;Partner with Compliance, Operational Risk, and Technology teams to document requirements, test solutions, and support deployment of governance, risk, and compliance (GRC) tools. •&nbsp;&nbsp;&nbsp;&nbsp;Assist in developing and maintaining process, risk, and control (PRC) documentation and frameworks. •&nbsp;&nbsp;&nbsp;&nbsp;Conduct user acceptance testing (UAT) for new tools and enhancements, ensuring functionality aligns with business and compliance requirements. •&nbsp;&nbsp;&nbsp;&nbsp;Support user training and enablement, including developing materials, conducting walkthroughs, and assisting end users with new system functionality. •&nbsp;&nbsp;&nbsp;&nbsp;Gather and analyze data to identify trends, issues, and opportunities to improve compliance monitoring and reporting. •&nbsp;&nbsp;&nbsp;&nbsp;Contribute to the documentation of use cases and requirements for automation and AI-driven solutions, including regulatory change summarization and risk data insights. •&nbsp;&nbsp;&nbsp;&nbsp;Prepare dashboards, reports, and presentations to communicate insights and progress to key stakeholders. •&nbsp;&nbsp;&nbsp;&nbsp;Support process improvement initiatives that drive efficiency, transparency, and risk awareness. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrate a questioning mindset—critically assessing data, testing assumptions, and providing evidence-based recommendations. •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with peers and leadership to promote a strong risk-aware culture across the organization. Minimum Qualifications:•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in business, computer science, data science, risk management, or a related field. •&nbsp;&nbsp;&nbsp;&nbsp;1–3 years of experience in Compliance, Risk Management, Audit, Product/Program Management, or related fields within financial services. •&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical and problem-solving skills, with the ability to interpret data and identify actionable insights. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent written and verbal communication skills, with the ability to present complex ideas clearly. •&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in Excel, PowerPoint, and data visualization or reporting tools (e.g., Tableau, Power BI). •&nbsp;&nbsp;&nbsp;&nbsp;Experience using workflow or process documentation tools such as Visio or Lucidchart. •&nbsp;&nbsp;&nbsp;&nbsp;Self-motivated, detail-oriented, and adaptable to evolving business and regulatory environments. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated ability to collaborate effectively across teams and manage multiple priorities. Preferred Qualifications:•&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with governance, risk, and compliance (GRC) systems or tools. •&nbsp;&nbsp;&nbsp;&nbsp;Exposure to AI or automation technologies used in compliance or risk management functions. •&nbsp;&nbsp;&nbsp;&nbsp;Understanding of regulatory frameworks and compliance best practices in the financial services industry. Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance forEmployers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsUS Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Analyst-Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The&nbsp;Global Advertising and Brand Management (GABM)&nbsp;team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective.The&nbsp;OnBrand team&nbsp;sits within GABM. We are American Express’ In-House Creative agency. Our ambition is to develop forward thinking ideas and work across channels, end-to-end experiences in digital and beyond while building inspiring brand creative and assets to drive consideration for target audiences. We are seeking a Senior Digital Account Manager, OnBrandThe Senior Digital Account Manager, OnBrand&nbsp;will report to&nbsp;the Account Director and lead a portfolio of digital marketing creative projects end-to-end, from intake briefing through creative concepting, execution, production, launch, and post-launch debriefing.&nbsp;&nbsp;As a Digital Account Manager, you will be responsible for managing and overseeing the digital marketing strategies and campaigns for our clients. They will work collaboratively with OnBrand creatives, producers, and project managers as well as Amex marketing business unit stakeholders, and external Integrated Agency Teams to ensure the successful execution of digital marketing initiatives.To be successful in this role, the candidate must have strong background in digital marketing, excellent communication skills, and a passion for delivering exceptional client service. They must be an excellent collaborator, self-starter, and have experience managing direct reports and leading teams to spearheading high-visibility digital initiatives.&nbsp; Day to day responsibilities include, but are not limited to:Client Relationship Management:<ul><li>Leverage strong interpersonal skills to foster deep client relationships, build trust, and manage the day-to-day client requests with internal teams</li><li>Cultivate new and existing relationships to drive business where relevant</li><li>Serve as the primary point of OnBrand contact for a given group of Marketers / Product Managers in their respective Business Unit portfolio.</li><li>Understand client objectives, goals, and target audience to develop effective digital marketing strategies.</li></ul>Digital Strategy Development:<ul><li>Collaborate with creative strategy, UX/UI and other key cross-functional teams to develop comprehensive digital marketing strategies aligned with client objectives.</li><li>Conduct market research, competitive analysis, and audience insights to inform digital campaign planning and optimization.</li><li>Identify key performance indicators (KPIs) and establish measurement frameworks to evaluate campaign success.</li></ul>Campaign Management:<ul><li>Collaborate with project management and creative to oversee the creation and implementation of compelling digital content, including ad copy, visuals, landing pages, and user experiences.</li><li>Collaborate with the analytics and insights teams to lead the planning, execution, and optimization of digital marketing campaigns across various platforms such as landing pages, display advertising, email marketing and social media.</li></ul>Team Collaboration:<ul><li>Collaborate with internal and external teams, including creative, media planning, and analytics, to ensure the seamless execution and of digital campaigns and post campaign analysis to optimize performance, and maximize ROI of digital campaigns.</li><li>Provide guidance and support to direct report(s) and project management to ensure deliverables are met and projects are executed successfully.</li><li>Foster a positive and collaborative work environment, promoting knowledge sharing and professional development.</li></ul>Industry Expertise:<ul><li>Stay up to date with the latest digital marketing trends, technologies, and best practices.</li><li>Share industry insights and thought leadership with clients and internal teams, advising on emerging opportunities and strategies.&nbsp;</li></ul>&nbsp;Qualifications:<ul><li>5+ years in account management at a leading digital creative agency or in-house brand with a proven track record of leading clients and managing direct reports</li><li>Demonstrated experience in managing client relationships and delivering excellent customer service.</li><li>Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions.</li><li>Strong understanding of digital marketing channels, including social media, programmatic advertising, email marketing, and content marketing.</li><li>Strong interpersonal and communication skills</li><li>Experience with briefing, creation, and production process of assets for multichannel campaigns</li><li>Familiarity with comScore, CRM tools, and other analytics or competitive intelligence tools</li><li>Ability to work with a daily Project Management tool (e.g., Workfront)</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Digital Account Manager, OnBrand

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank (AENB) is American Express' U.S. banking operation serving customer and small business customers with payments, financing and savings products. AENB accounts for more than 60% of the overall company's revenues and net income. AENB HQ drives the administration of programs and services provided by AENB, in partnership with the various businesses, functions, and executive officers. The AENB COO Offices also plays an enterprise role in driving greater consistency, effectiveness, and efficiency across the first line via its Strategic Planning, Control Management, Program Management, and Governance functions.The Analyst, AENB Affiliate Management will be responsible for delivering affiliate financial reporting, providing financial insights, and strengthening partnerships with Affiliate and Controllership teams. The reporting produced in this role will support Bank Management, Affiliates, and the Bank's Board in managing contractual relationships and driving sound decision-making. This role is critical in ensuring affiliate services remain complaint, well-documented, and aligned with regulatory expectations, including but not limited to Regulation W sections 23A and 23B and the Interagency Guidance on Third-Party Relationships: Risk Management.Key Responsibilities:&nbsp;<ul><li>Prepare AENB Affiliate financial reporting, ensuring compliance with affiliate agreements and contracts.</li><li>Perform month-end close activities, including variance analysis, journal entries, accruals, settlements, and account reconciliations.</li><li>Support audits, exams, regulatory reviews and compliance testing related to AENB financial reporting.</li><li>Provide accounting support for special projects tied to strategic initiatives.</li><li>Execute a risk-based contract management framework to enable effective oversight of affiliate relationships.</li><li>Conduct due diligence activities based on defined criteria and risk assessments.</li><li>Monitor adherence to Third-Party Management and Transactions with Affiliates policies.</li><li>Facilitate ongoing discussions with Bank Management and Affiliates.</li><li>Prepare and deliver monthly reporting packages for Bank Management and the Bank's Board.</li><li>Ensure all activities comply with Regulation W-23A &amp; 23B, along with related governance requirements.</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in accounting, finance, or a related field.</li><li>Strong understanding of U.S. GAAP, accounting principles, and financial reporting.</li><li>Experience with month-end close processes, journal entries, accruals, settlements, and reconciliations.</li><li>Strong attention to detail and superior organizational &amp; follow-through skills.</li><li>Proficiency in Microsoft Office applications</li><li>Strong written and verbal communication skills with the ability to influence stakeholders at all levels.</li><li>Ability to systematically analyze complex problems, draw relevant conclusions, implement appropriate solutions, and adapt to change while keeping a continuous improvement mindset.</li><li>Proven collaboration skills along with the ability to influence without authority.</li><li>Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives.</li><li>Familiarity with American Express' organization structure, legal contracts and governance activities.</li></ul>Preferred Qualifications:<ul><li>Previous experience with Affiliate Risk Management and Interagency Guidance on Third-Party Relationships &amp; Risk Management is a plus.</li><li>Previous experience with Oracle/SmartView preferred.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-American Express National Bank (AENB) Affiliate Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Senior Manager, Market &amp; Liquidity Risk Governance will be reporting to Director – Market &amp; Liquidity Risk, within the Financial Risk Management Group. Specific responsibilities for the team include:<ul><li>Lead aggregation and facilitate submission of risk management committee materials. Edit the materials to support high-quality committee discussions</li><li>Draft and maintain risk policies and standards in line with company policies and regulatory expectations while leveraging industry knowledge and best practices from prior experience; Design and refine the new policy/standard adherence program</li><li>Engage with stakeholders across lines of defense to ensure program consistency with enterprise-wide guidelines and lead coordinated responses to stakeholder inquiries related to risk governance</li><li>Identify and drive solutions for program inconsistency in governance across risk pillars, becoming a valuable contact for collaboration</li><li>Lead cross-functional strategic initiatives across liquidity and market risk teams, such as risk reporting and data capabilities</li><li>Assess and provide effective challenge to key new products, acquisitions and strategic initiatives to ensure risk-embedded decisions based on internal/industry best practices and changing regulatory landscape.</li><li>Collaborate with the Director and their team to lead portions of the uplift in the market and liquidity risk management program, as the Company grows from a Category III bank to a Category II bank.</li></ul>Minimum Qualifications:<ul><li>5+ years relevant experience in treasury, finance, governance, regulatory interactions, or risk management.</li><li>Risk Knowledge: Extensive working knowledge of market risk, enterprise risk, and risk &amp; control frameworks, controls and issues management, policy governance.</li><li>Regulatory Interface: Strong knowledge of regulators such as the OCC and FRB, as well as experience in risk consulting and auditing.</li><li>Communication Skills: Exceptional written and verbal abilities, with a talent for simplifying complex concepts for senior leaders and influencing stakeholders across all levels.</li><li>Proactive Approach: Skilled at identifying emerging issues, driving key risk initiatives, and escalating critical matters effectively.</li><li>Proven ability to think critically and work independently.</li><li>Strong risk-reward control mindset.</li><li>Advanced analytical and problem-solving skills.</li><li>Proficient in Microsoft Office, specifically Word, Excel, and PowerPoint.</li><li>Bachelor’s degree in finance, Statistics, Mathematics, Engineering, or a related field.</li></ul>Preferred Qualifications:<ul><li>Knowledge of financial concepts/ financial markets and prior experience in treasury/finance function a plus.</li><li>Proficiency in the design and implementation of risk frameworks at large financial institutions.</li><li>CFA/FRM a plus.</li><li>Graduate degree in Finance, Statistics, Mathematics, Engineering, or a related field.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the RoleOur Internal Audit group is seeking an eager Senior Technology Auditor in New York City, Phoenix, or Sandy. The Senior Technology Auditor role will audit technology risk and governance controls integrated into first-line and second-line business processes.. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to communicate audit results effectively.Key Responsibilities·Participate as a key team member on audit projects, independently owning audit tasks such as documenting processes under review, developing workpapers, and executing audit tests in accordance with policies and procedures&nbsp;·Assist Senior Managers / Managers in the execution of assigned audit tasks in line with American Express' Internal Audit procedures, internal policies and standards, and regulatory expectations throughout the audit lifecycle with guidance; maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, and banking best practices·Review prior audit results and relevant business monitoring materials to support Audit Planning activities; executes and actively participates in walkthroughs by asking thoughtful questions, leveraging effective challenge and critical thinking·Execute audit tests (e.g., process, governance, oversight testing) and clearly document test results in accordance with internal policies and procedures to evaluate the control design and effectiveness; draft work papers, demonstrating the ability to use automated work papers and other department and company tools·Identify and escalate issues as appropriate throughout testing and audit execution; draft audit issue documentation·Develop an understanding of American Express' business model, products, services, and organizational units·Document and evaluate audit observations and findings; support routine client status meetings, audit request, and other administrative tasks·Understand how corrective actions / Management Action Plans (MAPs) are impactful and sustainable; execute validation of MAPs·Communicate task status, roadblocks, challenges, and potential solutions to Senior Managers/Managers and leadership as appropriate·Demonstrate ability to work proactively and take initiative on next steps·Provide guidance to staff auditors and review and provide feedback on work as appropriate·Understand how to draft test steps, audit findings, and the audit report and drafts as needed with guidance·Participate as a team member on IT audits, developing knowledge and understanding of technology structures, technology related business processes, IT general controls, and cyber-risk considerations / applicationsMinimum Qualifications·3+ years of audit experience·Prior experience working at a Big Four / G-SIB·BA or BS in or equivalent in Information Systems, Computer Science, Accounting, Finance, Business, or related field·Demonstrates strong written and verbal communication skills to deliver deliverables with quality·Works independently, within the team and across various teams in a fast-paced environment to drive business results, employing creative thinking, and the ability to work on competing priorities·Learns how to break-down problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions·Develops knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle·Develops understanding of regulations, regulatory risks, accounting, and financial industry best practices, including technology and data implications·Experience with technology control testing including automated processing, interface inputs, reports, application security, business continuity and third partiesPreferred Qualifications·Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.·Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization·Professional certification: CISA, CPA, CIA, CISM, CISSP or other technology-focused certificationSalary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

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