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<h3>Full Stack Engineer (web development focus)</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer (web development focus) to work in Durham, NC! <h3>The Role</h3> We build and contribute to Fidelity’s digital presence. As a web developer, you will help us build the web user experience and the underlying platforms needed to support our digital presence. You’ll work on building end to end features as part of our autonomous, multi-functional teams. You’ll own entire features from concept to deployment working on multi-functional teams. You'll have opportunities to share your ideas on how to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. <h3>The Expertise We’re Looking For </h3> <ul> <li>You have a passion for technology and can navigate your way across sophisticated and rapidly-changing landscapes by staying on top of the latest trends and thrive by sharing knowledge </li><li>Are a creator, a doer, and an innovator who will help us tackle real-life problems and meet real customer needs </li><li>Conscious of cycle time and use CI/CD practices, tools to rapidly deploy changes to customers while minimizing risk using practices like A/B tests, blue-green deployments, and feature toggles </li><li>Have a mentality of test first development and are experienced in modern test frameworks. </li><li>Strong communication skills and technical expertise to drive and participate in impactful discussions. </li></ul> <h3>The Skills You Bring</h3> <ul> <li>5+ years of software development experience </li><li>Solid understanding of HTTP based APIs, and networking </li><li>Strong JavaScript, Typescript, CSS, HTML &amp; Browser Developer tools </li><li>Understand Async code (Promises, Callbacks, Event Loops) </li><li>JS Tooling (ESLint, Webpack, NPM) </li><li>Modern Web Patterns (module federation, angular elements, domain driven design) </li><li>Experience with Angular framework and native angular tools / features </li><li>Proven experience in visual design &amp; rapid prototyping </li><li>Node.js frameworks (ExpressJS, NestJS) </li><li>Automation Tools/Frameworks (Cypress, Playwright, Selenium) </li><li>Sophisticated Git skills and experience with development at scale (task orchestrators, mono repository ex: Nx) </li><li>API Design &amp; Development, Microservices Architecture </li><li>DevOps, Automated Testing and Continuous Delivery </li></ul> <h3>How Your Work Impacts the Organization</h3> Being technically proficient is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human resourcefulness and technology. People who are phenomenal cultural fits demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge. <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Full Stack Engineer (web development focus)

OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Member Experience Manager is responsible for managing and overseeing all daily functions and systems within the Member Experience team, as well as identifying and implementing improvements to the existing member experience. This individual will assist the senior leadership in executing the strategic goals of the Experience Center. A successful individual in this role will ensure the smooth and efficient functioning of their team, including timely and proper member communications through all delivery channels. This role will need to use strong interpersonal skills to build rapport with both internal and external customers. This individual is also expected to serve as a mentor to all team members, keeping them engaged and providing guidance on policies and procedures as needed. This role will be pivotal in ensuring the Credit Union’s policies and procedures are being closely followed, and that interactions with members are accurate and compliant. This individual will supervise a large group of engaged professional staff characterized by repetitive processes and member interactions via phone, video chat and, webchat. NORMAL DAY-TO-DAY WORK<ol><li>Provide daily oversight of phone calls to ensure that service levels and key performance indicators are met.</li><li>Hire, train and develop Experience Center Staff including conducting performance evaluations and providing coaching and professional development. Ensure that all staff members are equipped with the necessary tools and permissions needed to provide member service.</li><li>Monitor member communications to ensure that service levels are met. Ensure operation and efficiency of all related system aspects needed for member service activities, including personal and team member communications and work volumes.</li><li>Responsible for maintaining and developing member service processes within the Experience Center, including member communications, and member relations.</li><li>Oversee, create, and maintain Member Experience Team processes and identify risks and opportunities based on the organization’s business strategy.</li><li>Actively work with leadership to manage relationships with external vendors for member services related tools, phone systems and text messaging. Act as liaison to other internal departments.</li><li>Develop and present reports on metrics and performance of member service activities.</li><li>Serve as tier 2 escalation point for any member/account disputes while adhering to processes and procedures, ensuring regulatory compliance.</li><li>Stay abreast of industry trends and evolving regulations concerning member services, and digital banking.</li><li>Oversee efforts to periodically review policies and procedures and identify opportunities for improvement regarding team operating compliance and efficiency.</li><li>Display integrity, self-awareness, courage, and respect for staff while ensuring learning agility and flexibility communicating and delegating effectively. Work effectively, collaboratively, and creatively in a team-oriented environment both internally and externally.</li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONS ﻿Here are a few skills you MUST have to be qualified for this position.&nbsp;<ol><li>Minimum 7-9 years of financial services experience, inclusive of 4-6 years of call center experience, with 1-3 years managing a financial services contact center</li><li>Demonstrated knowledge of banking procedures, policies, laws and regulations.</li><li>Operating experience of financial products as well as online banking and digital platforms.</li><li>Must be able to work onsite at Credit Union administrative headquarters.</li><li>Must be able to work within core operating hours (8:00am – 6:00pm), as well as the occasional weekend and holiday.</li><li>Must be able to manage multiple priorities and accounts in fluid environment while maintaining accuracy in all details.</li><li>Excellent organizational, time management and problem-solving skills.</li><li>Must be comfortable using various technology platforms.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we’d LIKE for you to have.<ol><li>Bachelor’s degree in business administration or relating field of study.</li><li>Experience with creating and updating policies, processes, procedures, and guidelines.</li><li>Supervisory experience within a member/customer service environment.</li></ol> If you have questions about this position description, please feel welcome to ask. You can reach HR at:&nbsp;Human Resources3600 Wake Forest Rd, Raleigh, NC 27609 <a href="mailto:careers@lgfcu.org" target="_blank">careers@lgfcu.org</a>&nbsp; PI279010700

Local Government Federal Credit Union

Member Experience Manager

Description:
&nbsp;CIVIC CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.ABOUT THE POSITIONThe Unified Communications Manager is responsible for overseeing and managing the organization's unified communications systems, including Microsoft Teams and digital device administration. This role involves the strategic planning, implementation, and maintenance of communication technologies to ensure seamless and efficient collaboration across the organization. The manager will lead a team to support voice, video, messaging, and conferencing solutions, ensuring they meet business requirements and compliance standards. Key responsibilities include managing system upgrades, troubleshooting issues, providing user training, and optimizing the performance of communication platforms. Additionally, the manager will oversee the administration of digital devices, ensuring proper configuration, security, and integration with unified communication systems.NORMAL DAY-TO-DAY WORK<ol><li>Lead, mentor, and develop the unified communications team. Conduct performance reviews, provide feedback, and ensure continuous professional development.</li><li>Develop and implement a comprehensive strategy for all unified communications systems (Microsoft Teams, Email, and digital devices),ensuring alignment with organizational goals and objectives.</li><li>Oversee the installation, configuration, and maintenance of unified communication systems and conference room technology systems.&nbsp;</li><li>Manage upgrades, patches, and enhancements to ensure system reliability and performance. Ensure systems are resilient and can recover quickly from disruptions.</li><li>Manage the administration of Microsoft Teams and Microsoft Exchange Online, including setup, configuration, and integration with other systems.</li><li>Manage the administration of digital devices, including configuration, security, and integration with communication systems. Ensure all devices are up-to-date and comply with security standards.</li><li>Provide technical support and troubleshooting for unified communication systems and digital devices. Manage all incidents and conduct root cause analysis to implement corrective actions to prevent recurrence.</li><li>Develop and deliver training programs to ensure users are proficient with communication tools and devices.</li><li>Collaborate with vendors to evaluate, select, and procure communication technologies and services.</li><li>Work with internal stakeholders to understand communication needs and ensure solutions meet business requirements.</li><li>Monitor the performance of unified communications systems and mobile devices to identify opportunities for process improvements. Implement measures to optimize system performance and user experience.</li><li>Develop and enforce policies and procedures for the use of unified communication systems and digital devices. Ensure compliance with industry standards, organizational policies, and regulatory requirements.</li><li>Create and maintain comprehensive documentation for unified communication systems, digital devices, configurations, and processes.</li><li>Lead and manage projects related to the implementation and enhancement of unified communication systems. Coordinate project activities, timelines, and resources to ensure successful project delivery.</li><li>Stay updated with the latest trends and advancements in unified communications and digital device management. Identify opportunities for improvement and lead the implementation of innovative solutions to enhance communication technologies.</li><li>Develop and implement disaster recovery and business continuity plans for unified communication systems.&nbsp;</li></ol>JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position. <ol><li>7 – 9 years general Information Technology experience engineering, designing, installing, administrating, upgrading, and maintaining mid-to-large scale telecommunications systems.</li><li>1 – 3 years of experience as a telecommunications manager, supervisor, or leader.</li><li>Fluent knowledge of modern Unified Communications systems that include supporting a Contact Center with Conversational AI capabilities.</li><li>Proven experience in managing and administering unified communication platforms.</li><li>Strong technical expertise in unified communications technologies, including Microsoft Teams, VoIP, video conferencing, and messaging systems.</li><li>Proficiency in managing and configuring digital devices (e.g., smartphones, tablets, laptops).</li><li>Experience with network infrastructure and protocols related to unified communications.</li><li>Knowledge of security best practices for communication systems and devices.</li><li>Demonstrated experience in leading and managing projects, including planning, execution, and monitoring.</li><li>Excellent verbal and written communication skills to interact with stakeholders at all levels.</li><li>Ability to explain technical concepts to non-technical audiences.</li><li>Strong vendor management skills to negotiate contracts and manage service providers.</li><li>Ability to adapt to changing technologies and stay current with industry trends and advancements in unified communications.</li></ol>Here are a few qualities we’d LIKE for you to have to make you more suited for this position. <ol><li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li><li>Experience with Genesys Cloud CX CCaaS platform.</li><li>Experience with conversational AI platforms such as Omilia and Glia.</li><li>Relevant certifications such as Microsoft Certified: Teams Administrator Associate, Cisco Certified Network Associate (CCNA), or similar are preferred.</li></ol>CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: &nbsp;Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609&nbsp;<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a> 

Requirements:
 PI278985530

Unified Communications Manager

You take the lead. We've got your back.&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Technology Control &amp; Compliance is seeking an experienced and strategic Director – First Line of Defense (1LOD) Compliance professional to lead our efforts in ensuring all technological &amp; cybersecurity operations, systems, and innovations within the bank adhere to applicable laws, regulations, and internal policies.This role is responsible for developing, implementing, and overseeing the bank's 1LoD technology &amp; cybersecurity compliance change program, ensuring adherence to a complex array of global and domestic laws and regulations, industry standards, internal policies, and bridging the gap between technological advancement and regulatory imperatives. The ideal candidate will possess a deep understanding of cybersecurity &amp; technology industry frameworks, banking &amp; financial regulations, and risk management principles. You will be a proactive leader, capable of translating complex regulatory requirements into actionable compliance strategies and fostering a culture of security and compliance throughout the organization.Key Responsibilities:<ul><li>Strategic Leadership:&nbsp;Develop and execute the enterprise technology &amp; cybersecurity compliance change strategy, aligning with business objectives and evolving regulatory requirements (e.g., FFIEC, GLBA, Dodd-Frank, OCC bulletins, FRB guidance, GLBA, NYDFS, GDPR, CCPA, etc).</li><li>Regulatory Interpretation &amp; Implementation:&nbsp;Monitor, interpret, and disseminate information on new and updated technology and cybersecurity regulations, laws, and industry standards relevant to the financial &amp; banking sectors. Translate these requirements into practical, implementable controls and policies. Conduct a gap analysis of the current control framework against new regulatory requirements and drive the action required to achieve adherence.</li><li>Emerging Technology Compliance:&nbsp;Proactively assess and provide guidance on the compliance implications of adopting new and emerging technologies (e.g., AI/ML, blockchain, RPA, advanced analytics).</li><li>Advisory: Proactively identify and assess technology &amp; cybersecurity compliance risks inherent in products, services, processes, and controls.</li><li>Countermeasures: Consult with business leadership and second line compliance to design and implement effective controls and mitigation strategies.</li><li>Assurance: Support the execution of business-level compliance risk assessments and control self-assessments.</li></ul>Minimum Qualifications:<ul><li>7+ years of technology and/or cybersecurity compliance, legal, or regulatory advocacy &amp; industry engagement experience within a financial institution, preferably in a business-aligned or first line of defense role.</li><li>Good command in banking regulations and compliance frameworks, including but not limited to:<ul><li>Gramm-Leach-Bliley Act (GLBA)</li><li>NYDFS Cybersecurity Regulation (23 NYCRR Part 500)</li><li>FFIEC IT Handbooks (e.g., Operations, Audit, Development and Acquisition, Business Continuity, Outsourcing, Cybersecurity)</li><li>OCC Bulletins and Consent Orders related to technology</li><li>FRB guidance on technology risk management</li><li>Global and domestic data privacy regulations (e.g., GDPR, CCPA, state-specific privacy laws)</li><li>Operational Resilience frameworks (e.g., from FRB, OCC, FDIC, other supra-national and national regulatory bodies).</li><li>NIST Cybersecurity Framework (CSF)</li><li>ISO 27001/27002</li><li>PCI DSS (if applicable)</li></ul></li><li>Proven experience in developing, implementing, and managing Technology &amp; Cybersecurity compliance programs in a complex organizational environment.</li><li>Strong understanding of IT governance, risk, and control frameworks (e.g., COBIT, ITIL, NIST, CRI Cyber Profile).</li><li>Sound understanding of various security technologies (e.g., SIEM, DLP, IDS/IPS, WAF, endpoint security, cloud security).</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Exceptional written and verbal communication skills, with the ability to effectively communicate complex technical and regulatory information to both technical and non-technical audiences, including senior leadership and regulators.</li><li>Proven ability to manage competing priorities in a complex, matrixed environment</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Law, or a related field.</li><li>Advanced degree (e.g., JD, MBA, MPA) or professional certifications such as CRCM, CISSP, CISM, CISA, CRISC, CGEIT.</li></ul><ul><li>Experience working with compliance technology tools and issue management systems.</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Exceptional written and verbal communication skills, with the ability to effectively communicate complex technical and regulatory information to both technical and non-technical audiences, including senior leadership and regulators.</li><li>Proven ability to manage competing priorities in a complex, matrixed environment</li></ul>GuardianSalary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Technology and Cybersecurity Compliance Director

Description:
 OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member’s journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic’s values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.</li><li>Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.</li><li>Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.</li><li>Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member’s financial information.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.</li><li>Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary.</li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.</li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Collaborates with internal departments to provide a closed-loop experience for member requests.</li><li>Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor’s degree.</li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we’d LIKE for you to have.<ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li></ol> If you have questions about this position description, please feel welcome to ask. You can reach HR at: Human Resources3600 Wake Forest Rd, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>

Requirements:
 PI278819578

Member Service Advisor, Raleigh (Branch Advisor)

Fidelity TalentSource is your destination for discovering your next contract role at Fidelity Investments. We are currently sourcing for an Operations Technician to work with our Data Center Operations team in Morrisville, NC! The Role As a key member of Fidelity’s Data Center Operations team, you will coordinate, lead, and finish critical maintenance activities and be directly responsible for the Uptime of the facility or campus! Working with the Engineering Manager, you’ll be self-performing or coordinating vendor-performed maintenance on critical equipment serving data centers and offices. You’ll also coordinate or perform reactive maintenance, solving issues, repairs in response to work orders.. The Expertise and Skills You Bring <ul> <li>High School diploma, GED, trade school or equivalent required </li><li>0 to 3+ years of related facilities experience </li><li>0 to 2+ years of experience in a mission critical environment a plus </li><li>Experience with Building Mechanical, Electrical, Plumbing or Controls systems. </li><li>Licensed HVAC, pipefitter, plumbing credentials, or EPA certification. </li><li>Ability to read and interpret engineering drawings, construction documents and O&amp;M manuals. </li><li>Proven ability to install, repair and maintain electrical circuits and related loads in compliance with the National Electrical Code and generally accepted industry practices. </li><li>Ability to develop and maintain procedures such as SOP, MOP etc. </li><li>The ability to work shifts including weekends and holidays. </li><li>Motivated by knowing the work you have done is critical for various components that have tremendous business impact for Fidelity. </li><li>Hard-working team member on a team of 8 to 12 engineers. </li><li>Continuously set the standard in terms of engineering excellence, while facilitating outstanding performance, workplace maintenance excellence and team coherence. </li><li>Proficient in PC applications specifically, Excel, Word, Power Point, Outlook, CMMS and facility BMS systems. </li><li>Highly organized and diligent in balancing maintenance priorities and procedures. </li><li>Strong contributor with a collaborative work style. </li></ul> The Value You Deliver <ul> <li>Comprehensive understanding of HVAC and Mechanical industry standards, protocols, installations, and best trade practices, along with heating and cooling, server, database, and network infrastructure knowledge, in large-scale, enterprise Data Center facility. </li><li>Performs all preventive and remedial maintenance work on building Mechanical systems to assure critical cooling, heating, and humidification requirements are met with minimal adverse business impact. </li><li>Demonstrates the ability to monitor multiple building systems, correcting deficient performance through BAS adjustments, on-site remedial maintenance and effective emergency response actions when required. </li><li>Advise and assist as necessary, vendors/contractors performing remedial repair activities. </li><li>Demonstrates the ability to work with and provide assistance to the engineering staff. </li><li>Applies tools, processes, procedures, and notifies superiors as appropriate to ensure the consistent flow of information and activities. </li><li>Complete daily log entries / update engineering staff via email. </li><li>Assist with all department projects, plans and improvements. </li><li>Support Fidelity’s ISO-14001 Environmental Management System, ISO-27001 Information Security Management and SSAE-16/18 regulatory reporting requirements </li><li>Demonstrates ability to switch to standby generators and bypass UPS systems when an electrical alarm or failure occurs, consistent with procedures, communicating all actions via proper communication channels </li><li>Finishing the critical maintenance on time and with attention to detail. </li></ul>

Data Center Technician

Welcome to Whataburger Careers!The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and brand decisions.Total Rewards:<ul><li>Opportunity to Earn a Six Figure Income</li><li>Weekly Pay</li><li>Uncapped Bonus (incentive) Potential with Monthly and Annual Payouts</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Schedule Flexibility</li><li>Leadership Development and Career Growth Opportunities</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1!</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave - Subject to meeting eligibility requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities:<ul><li>Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.&nbsp;</li><li>Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.</li><li>Works with Managers and the Market Leader to execute operational plans.</li><li>Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.&nbsp;</li><li>Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.</li><li>Builds relationships with customers and resolves customer complaints.</li><li>Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.</li></ul>Key Skills:<ul><li>Budgeting&nbsp;</li><li>Recruiting&nbsp;</li><li>Coaching&nbsp;</li><li>Restaurant Operations&nbsp;</li><li>Food Safety&nbsp;</li><li>Presentation Skills &nbsp;</li><li>Labor Law Compliance&nbsp;</li></ul>Preferred:<ul><li>Associate degree or equivalent work experience.&nbsp;</li><li>2+ years of management experience in the restaurant or hospitality industry.&nbsp;</li></ul>79 Inspiration Dr Garner NC 27529

Whataburger

Operating Partner - Unit 1644 Garner, NC

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.U.S. Consumer Services is looking for a Vice President– Financial Crimes &amp; Consumer Product Compliance to lead a diverse team of high-performing professionals focused on ensuring compliance risk and control mitigation is embedded in the day-to-day operations of our organization. It This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies.&nbsp;&nbsp;The VP, will:&nbsp;<ul><li>Provide business specific compliance expertise, particularly in relation to identifying where compliance and regulatory risk is present in BU process and controls.&nbsp;</li></ul><ul><li>Lead compliance review of disclosures, marketing, digital journeys, and other customer-facing materials.&nbsp;</li></ul><ul><li>Execute impact assessments for regulatory changes impacting the BU and support the BU in implementing required changes.&nbsp;</li></ul><ul><li>Serve as a key thought partner to BU Senior Leadership and Control Management Lead, providing expertise in identifying, mitigating, and managing financial crime and product compliance risks&nbsp;</li></ul><ul><li>Work with 2LOD Compliance and 1LOD Financial Crimes CoE to implement initiatives to address evolving regulatory compliance and financial crime risks in BU, as well as mitigate existing gaps in alignment with American Express risk appetite and regulatory requirements.&nbsp;</li></ul><ul><li>Provide view of compliance and financial crimes risk across BU, ensures consistent and effective implementation of risk management practices, and challenge controls and risk mitigation strategies&nbsp;</li></ul><ul><li>Monitor trends, and regulatory changes related to compliance and financial crimes, and recommend uplift to tools, processes, and methodologies to manage risk proactively&nbsp;&nbsp;</li></ul><ul><li>The role will coordinate, execute and provide consultation to the business through the New Product Approval (NPA) process.&nbsp; </li><li>Supporting drafting NPA risk assessment and managing all related due diligence steps.&nbsp;</li></ul><ul><li>Assisting with the RCSA process inclusive of risk assessments, applicable regulation tagging, and control design activities. </li><li>Also, identification of gaps in compliance risk mitigation elements.&nbsp;</li></ul><ul><li>Support issue assessment and remediation efforts.&nbsp;</li></ul>&nbsp;Required Qualifications:&nbsp;&nbsp;<ul><li>10+ Years experience in risk management with deep understanding of financial crimes and compliance risk, including TISA, TILA, ECOA, EFTA, UDAAP, AML, sanctions, fraud, and anti-bribery and corruption frameworks. Understanding of critical operational risk management lifecycle activities&nbsp;</li></ul><ul><li>Experience working with enterprise-wide systems, emerging technologies, and data analytics to enhance financial crime detection and prevention capabilities&nbsp;</li></ul><ul><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts&nbsp;</li></ul><ul><li>Proven ability to think strategically and lead and oversee large-scale, cross functional strategic initiatives&nbsp;</li></ul><ul><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li></ul><ul><li>Experience within financial services industry&nbsp;</li></ul><ul><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul><ul><li>Demonstrated history and ability to manage teams, spread over geographies and with varying backgrounds&nbsp;</li></ul>Preferred Qualifications:&nbsp;&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li></ul><ul><li>Experience in regulatory compliance and financial crimes at the following:&nbsp;&nbsp;</li></ul><ul><li>Providing identification of financial crisis risks throughout business processes and systems&nbsp;</li></ul><ul><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met&nbsp;</li></ul><ul><li>Enhancing risk assessments and associated methodologies&nbsp;</li></ul><ul><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li></ul><ul><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing&nbsp;</li></ul><ul><li>Leading independent control monitoring, including identification of control improvements&nbsp;</li></ul><ul><li>Ensuring activities are in alignment with standards set by specialist risk-stripe teams&nbsp;&nbsp;</li></ul><ul><li>Advising on decentralized risk types into broader operational risk policies and programs&nbsp;</li></ul><ul><li>Proactive and adaptable in responding to shifting priorities and emerging risks&nbsp;</li></ul><ul><li>Compliance and Financial crimes related certifications (CAMS, CGSS, CRCM, etc.)&nbsp;</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Vice President, Financial Crimes & Consumer Product Compliance

Welcome to Whataburger Careers!The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and brand decisions.Total Rewards:<ul><li>Opportunity to Earn a Six Figure Income</li><li>Weekly Pay</li><li>Uncapped Bonus (incentive) Potential with Monthly and Annual Payouts</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Schedule Flexibility</li><li>Leadership Development and Career Growth Opportunities</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1!</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave - Subject to meeting eligibility requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities:<ul><li>Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.&nbsp;</li><li>Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.</li><li>Works with Managers and the Market Leader to execute operational plans.</li><li>Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.&nbsp;</li><li>Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.</li><li>Builds relationships with customers and resolves customer complaints.</li><li>Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.</li></ul>Key Skills:<ul><li>Budgeting&nbsp;</li><li>Recruiting&nbsp;</li><li>Coaching&nbsp;</li><li>Restaurant Operations&nbsp;</li><li>Food Safety&nbsp;</li><li>Presentation Skills &nbsp;</li><li>Labor Law Compliance&nbsp;</li></ul>Preferred:<ul><li>Associate degree or equivalent work experience.&nbsp;</li><li>2+ years of management experience in the restaurant or hospitality industry.&nbsp;</li></ul>6305 Falls Of Neuse Rd Raleigh NC 27615-6806

Operating Partner - Unit 1558 Raleigh, NC

The NC Real Estate Commission is an independent state governmental agency. The primary function of the Commission is to license and regulate real estate agents (persons and firms who sell, lease, etc., real estate for others).The Commission is seeking a talented and motivated Software Developer to join our team in Raleigh. This hybrid role offers the flexibility of remote work (after an initial training period) combined with in-office collaboration, supporting the Commission's mission to protect the public interest in real estate transactions.What You'll Do: As a Software Developer, you'll work closely with our Senior Developer to design, build, and maintain robust web applications using the .NET framework. Your contributions will help streamline operations, enhance user experience, and support regulatory functions across the state.Key Responsibilities:<ul><li>Develop and maintain web-based applications using .NET technologies</li><li>Collaborate with internal stakeholders to gather requirements and implement solutionsAssist in troubleshooting, debugging, and optimizing application performance.</li><li>Contribute to system upgrades, documentation, and ongoing improvements</li></ul>What We're Looking For:<ul><li>Proficiency in .NET framework and web development tools</li><li>Strong problem-solving skills and attention to detail</li><li>Ability to work independently and as part of a collaborative team</li><li>Excellent communication skills and a commitment to public service</li></ul>Why Join Us?<ul><li>Competitive salary based on experience</li><li>Hybrid work environment with flexibility and balance</li><li>Opportunity to contribute to a respected state agency</li><li>Supportive team culture and professional growth</li></ul>Minimum Qualifications:<ul><li>Graduation from an accredited four-year college or university with a Bachelor's degree in Computer Science or a related field, or an equivalent combination of education and experience.</li><li>Minimum of 5 years' programming experience preferred.</li><li>Experience with ASP.NET MVC and/or Web API, familiarity with agile development methodologies, and experience with source control systems such as Gitalso preferred.</li><li>Knowledge and understanding of commonly used programming languages and of programming logic.</li></ul>Application and Supporting Material:<ul><li>Properly completed Application for Employment form</li></ul>Ready to apply your skills in a mission-driven environment? Submit your application today and help shape the future of real estate regulation in North Carolina. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. <a href="https://ncrec.isolvedhire.com/jobs/1616214-564785.html" target="_blank">https://ncrec.isolvedhire.com/jobs/1616214-564785.html</a> &nbsp;

92 Full Time Jobs in Cary, NC, USA