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As a Manager of Team Member Experience, you will create an exceptional experience for our Team Members throughout their life cycle with Cooper’s Hawk.&nbsp; You will impact how we attract, connect, engage, and retain them, by promoting and living our company values and thereby supporting the growth of our business. This position oversees key responsibilities related to the Team Member experience, broken down into the following categories: hiring, training, onboarding/offboarding, celebration/recognition, engagement, talent management, shift, and human resources.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Hire <ul><li>Develop staffing plans for each quarter and provide insight into potential shortfalls</li><li>Partner with Talent Acquisition to ensure that Team Member sourcing strategies are in place (i.e., ads, hiring fairs, referral bonuses)</li><li>Ensure that the applicant tracking system and hiring inboxes are maintained and organized daily</li><li>Ensure all open shifts/positions are posted internally and existing Team Members have the opportunity to apply/request&nbsp;</li></ul></li></ul><ul><li>Train <ul><li>Work closely with Lead Restaurant Trainers, On-the-Job Trainers, and New Restaurant Opening Trainers to ensure comprehensive understanding of CH standards and that all training programs are being executed as prescribed</li><li>Collaborate with fellow managers to identify where standards are and are not being satisfied; develop plan to train/retrain as needed</li><li>Ensure appropriate inventory and ordering of hourly training materials and uniforms</li><li>Administer hourly Team Member training qualifications and communicate progress to department manager along with suggestions for additional training if needed</li><li>Conduct 30, 60, 90 day check-ins with hourly trainees to gauge progress and partner with department manager on feedback</li><li>Communicate any training feedback, opportunities, or obstacles to the Lead Restaurant Trainer and appropriate department manager</li><li>Participate in hourly Team Member orientations&nbsp;</li></ul></li></ul><ul><li>Onboard/Offboard <ul><li>Ensure a positive onboarding experience for our new hires through organization, preparation, and communication</li><li>Ensure timely processing of all phases of onboarding and offboarding including Team Member hires, transfers, and terminations</li><li>Check in with Team Members upon departure to get feedback about their experience&nbsp;</li></ul></li></ul><ul><li>Celebrate &amp; Recognize <ul><li>Promote a culture of fun and celebration</li><li>Ensure Team Member celebrations take place (i.e., tenure, anniversaries, birthdays, life events, holiday party, Wine Club goal achievement)</li><li>Oversee Team Member charity events including gathering Team Member feedback regarding event selection, organizing participants, and coordinating arrangements</li></ul></li><li>Engagement <ul><li>Oversee the creation of monthly boards that include tasting notes, Chef Recs, new products, and Wine Club events</li><li>Coordinate and support Team Lunches, Focus Groups, and Community Survey</li><li>Review engagement feedback and partner with GM to develop a plan for engagement and retention</li><li>Conduct Stay Interviews as needed to strengthen Team Member retention and engagement; analyze feedback and trends to share insights with GM and AD</li><li>Support Diversity, Equity and Inclusion Initiatives in the restaurant</li><li>Advocate for the business and Team Members to better the Team Member Experience&nbsp;</li></ul></li></ul><ul><li>Manage Talent <ul><li>Oversee cross training programs throughout the restaurant</li><li>Track and analyze time in position for all departments and help department managers identify opportunities to grow and develop existing Team Members</li><li>Partner with department managers to identify talent for hourly supervisor program</li><li>Partner with department managers to identify talent for LRTs, OJTs, and NROTs</li><li>Partner with department managers to build an hourly Team Member pipeline to management&nbsp;&nbsp;</li></ul></li></ul><ul><li>Shift <ul><li>Attend front-of-house, kitchen, and manager Community meetings</li><li>Attend weekly manager meeting and bring a list of the Team Members that have recently onboarded and offboarded for awareness, insight, and discussion</li><li>Observe new Team Members on shift to assess preparedness for role and work with department managers to identify additional training needs to support success</li><li>Interact with Guests and Team Members in the dining room, Tasting Room, bar, and host stand to gauge satisfaction and stay involved with Team Members' day-to-day&nbsp;</li></ul></li></ul><ul><li>Human Resources <ul><li>Provide direction to Team Members for Paylocity functions, including setting up direct deposit, updating personal information, and submitting time-off requests</li><li>Ensure hourly Team Member files are kept updated and organized</li><li>Oversee hourly certification status and communicate needs for management follow up</li><li>Stay up to date on benefits offered to hourly Team Members&nbsp;</li><li>Track benefit utilization and support Team Members in leveraging benefits, such as health insurance, Wellness Discount, and Employee Assistance Program (EAP)&nbsp;</li><li>Ensure that annual benefits open enrollment is clearly communicated and promoted to all hourly Team Members</li><li>Partner with department managers and Human Resources to coordinate leave-of-absence (LOA) and return-to-work (RTW); work with department managers to stay connected with Team Members while they are on leave and support their transition as they return to work</li><li>Ensure the handbook/PCI signoff process is well communicated, and participation is 100%</li><li>Ensure that hourly Team Member breaks are being managed to compliance</li><li>Ensure that hourly Team Member primary positions are maintained in HR/IT systems</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook&nbsp;</li></ul></li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Must represent Cooper's Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>Must have experience as a New Restaurant Opening Trainer, Lead Restaurant Trainer, or in management at Cooper's Hawk Winery &amp; Restaurants or have previous management experience with another restaurant concept</li><li>Must have a passion for hospitality</li><li>Has knowledge of operations in the tasting room, front of house, and kitchen to understand the Team Member experience in each part of the restaurant&nbsp;</li><li>Is able to communicate clearly and effectively with strong interpersonal and leadership skills</li><li>Has the ability to multi-task and work effectively in a fast-paced environment</li><li>Maintains basic knowledge of first aid and handling emergencies</li><li>Has the ability to work flexible shifts and schedules, inclusive of weekends and some holidays</li><li>Has the ability to perform essential functions to company standards with reasonable accommodation</li><li>Must be able to read, write, and understand English</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's Hawk Winery and Restaurants


    Manager, Team Member Experience
  

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products, services, and capabilities to help them run and grow their business. Within GCS, the Commercial Product Design team is seeking a Senior Associate - Product Designer to play a critical role crafting the future of these digital experiences for our customers.&nbsp;How will you make an impact in this role?You will combine expertise in your craft with a data-informed knowledge of customers to create impactful experiences that deliver on our business goals. Collaboration is critical to our success, so we value those who build relationships, and have the curiosity to ask important questions, speak up and debate ideas. We also need strategic thinkers to connect the dots across experiences and leverage knowledge of market and industry trends to inform their decision making.&nbsp;Key Responsibilities:<ul><li>Ensure visually appealing and usable user interfaces by delivering artifacts such as wireframes, prototypes, and high-fidelity specifications</li><li>Develop understanding and empathy for users through user-centered methodologies, external analysis, research, and data</li><li>Present design decisions to peers and partners with minimal support from senior colleagues Utilize understanding of American Express design process, design&nbsp;systems and UX patterns</li><li>Collaborate closely with product managers,&nbsp;engineers and design leads to understand and deliver against project requirements</li><li>Participate in design community</li><li>Leverage design tools to efficiently deliver artifact</li><li>Utilize data-analytics tools to make informed decisions&nbsp;</li></ul>Minimum Qualifications:<ul><li>2+ years of professional product design experience</li><li>Strong understanding of user-centered design methodologies, research and processes</li><li>Ability to share solutions to problem-solving initiatives in an engaging way</li><li>Proactive and energetic communicator, with excellent attention to detail</li><li>Proficiency in Figma or similar design software (i.e. Sketch)&nbsp;</li><li>Familiarity with Microsoft Suite (i.e. Word, Excel, PowerPoint)</li></ul>Preferred Qualifications:<ul><li>Experience using collaboration tools, such as JIRA, Confluence, Airtable, Mural, and FigJam&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Associate - Product Designer (GCS)

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Director of ICU provides strategic and operational leadership for the Intensive Care Unit (ICU), Progressive Care Unit (PCU), and Dialysis services. This position ensures high-quality, patient-centered care by directing nursing staff, coordinating interdepartmental collaboration, and ensuring compliance with all applicable standards, regulations, and best practices.</li></ul>Essential Functions<ul><li>Direct and guide daily operations in ICU/PCU/Dialysis to ensure quality and safety of care</li><li>Prepare and manage department staffing schedules based on census and acuity</li><li>Supervise and evaluate nursing personnel and recommend or take disciplinary action as needed</li><li>Oversee performance improvement, regulatory compliance, and incident report investigations</li><li>Lead development of policies, procedures, and clinical practice standards</li><li>Develop and manage department budgets to ensure cost-effective care delivery</li><li>Provide direct patient care as necessary to maintain high-quality outcomes</li><li>Participate in hospital-wide committees and initiatives aligned with clinical goals</li><li>Maintain up-to-date job descriptions and ensure timely staff performance evaluations</li><li>Support community outreach and education initiatives related to wellness and care</li><li>Serve as a role model of professionalism and evidence-based practice in nursing leadership</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Strong critical thinking, decision-making, and leadership abilities</li><li>Ability to collaborate across departments and disciplines to ensure multidisciplinary patient care</li><li>Frequently: Standing, walking, pushing/pulling, reaching, handling</li><li>Occasionally: Sitting, stooping, lifting up to 50 pounds</li><li>Constant: Seeing, hearing, communication, and manual dexterity</li><li>Regular exposure to blood, body fluids, and biohazards</li><li>Potential exposure to airborne particles, toxic chemicals, mechanical equipment, and loud noise</li><li>Works in a clinical hospital environment with patient contact</li></ul> QualificationsEducation<ul><li>Bachelor of Science in Nursing (BSN) required</li><li>Master of Science in Nursing (MSN) preferred</li></ul>Licenses/Certifications<ul><li>Current RN licensure in the state of employment (or Compact State if residing outside the state)</li><li>Basic Life Support (BLS) – required upon hire and maintained</li><li>Advanced Cardiovascular Life Support (ACLS) – required within 6 months of hire and maintained</li><li>Crisis Prevention Intervention (CPI) – required within 6 months and annually thereafter</li><li>Critical Care Registered Nurse (CCRN) – may be required per facility policy</li><li>Certified Professional in-Patient Safety (CPPS) – may be required per facility policy</li></ul>Experience<ul><li>Minimum of 3–5 years of nursing management experience preferred</li><li>Experience working in high-acuity and fast-paced environments</li></ul>

St. Francis-Emory Healthcare

Director of Critical Care

DescriptionAt&nbsp;ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Registrar is responsible for coordinating patient registration, insurance verification, and financial clearance processes to ensure accurate and timely patient access to services</li><li>This role involves collecting patient information, verifying insurance eligibility, securing pre-certifications, and collecting payments while maintaining exceptional customer service standards in an acute care hospital setting</li></ul>Essential Functions<ul><li>Register patients for inpatient, outpatient, and emergency services, ensuring the accuracy of demographic and financial information</li><li>Verify insurance eligibility, benefits, and authorization requirements for scheduled services</li><li>Provide patients with information on financial obligations, including co-pays, deductibles, and payment options</li><li>Collect and document payments, issue receipts, and balance cash drawers daily</li><li>Communicate with clinical staff, physician offices, and ancillary departments to facilitate patient admissions and appointments</li><li>Distribute and explain forms, documents, and educational materials to patients and family members</li><li>Respond to patient inquiries regarding registration, insurance, and billing processes</li><li>Maintain patient confidentiality and comply with HIPAA guidelines in handling patient information</li><li>Document all patient interactions and update electronic medical records as required</li><li>Assist with rescheduling and managing patient appointments as needed</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Excellent communication and customer service skills</li><li>Strong attention to detail and accuracy in data entry</li><li>Basic knowledge of insurance verification and medical terminology</li><li>Ability to manage multiple tasks in a fast-paced environment</li><li>Proficiency in Microsoft Office and electronic medical record systems</li><li>Ability to maintain a professional demeanor under stressful situations</li></ul> QualificationsEducation<ul><li>High School Diploma or GED required</li></ul>Licenses/Certifications<ul><li>None</li></ul>Experience<ul><li>Minimum of 1 year of experience in a healthcare registration, scheduling, or patient access setting preferred</li><li>Experience with medical terminology and insurance verification is beneficial</li></ul>

Patient Access Representative, Emergency Department, PRN

Patient Access Representative, Emergency Department

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job SummaryThe Registered Respiratory Therapist (RRT) delivers advanced respiratory care for patients across the lifespan with both acute and chronic cardiopulmonary conditions. The RRT performs critical diagnostic and therapeutic procedures, manages mechanical ventilation, and provides emergency respiratory support. The RRT functions as a clinical expert and collaborates with the multidisciplinary team to optimize patient outcomes.Essential Functions<ul><li>Independently manages ventilator settings based on patient condition, blood gases, and physician direction.</li><li>Performs advanced diagnostics such as arterial blood gas analysis, pulmonary function testing, EKG interpretation, and bronchoscopy support.</li><li>Assists with rapid response and code blue interventions.</li><li>Provides age-specific therapy to neonates, pediatrics, adolescents, adults, and geriatrics.</li><li>Educates patients and staff regarding respiratory treatments, equipment, and disease management.</li><li>Leads or assists in staff orientation, training, and competency evaluations.</li><li>Maintains documentation of all assessments, therapies, and outcomes in a timely manner.</li><li>Ensures proper disinfection, maintenance, and operation of all respiratory equipment.</li><li>Participates in quality improvement and performance monitoring initiatives.</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Advanced clinical knowledge of respiratory pathophysiology, equipment, and treatment protocols.</li><li>Excellent assessment, problem-solving, and communication skills.</li><li>Able to function effectively under pressure and during emergencies.</li><li>Proficient with electronic medical record systems and documentation.</li><li>Able to lift and transport up to 50 lbs and work prolonged shifts.</li><li>Demonstrates leadership and mentoring skills.</li></ul> QualificationsEducation<ul><li>Graduate of a two-year AMA-approved respiratory therapy program leading to RRT eligibility.</li></ul>Licenses/Certifications<ul><li>Current state license as a Respiratory Care Practitioner.</li><li>Registered Respiratory Therapist (RRT) credential from the National Board for Respiratory Care (NBRC).</li><li>Basic Life Support (BLS) required within time frame required by facility policy.</li><li>Advanced Cardiovascular Life Support (ACLS) required within time frame required by facility policy.</li><li>Pediatric Advanced Life Support (PALS) and Neonatal Resuscitation Program (NRP) required within time frame required by facility policy.</li></ul>Experience<ul><li>Three years of experience in respiratory therapy preferred.</li><li>Demonstrated clinical proficiency in ventilator management, diagnostic testing, and critical care procedures.</li></ul>

Registered Respiratory Therapist Weekend Only ($40 hrly)

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job SummaryThe Plant Operations II General Maintenance Operative performs a variety of semi-skilled maintenance and repair duties to support safe, efficient operation of the facility’s systems and infrastructure. Building upon entry-level experience, this role includes routine inspections, basic troubleshooting, assistance with mechanical and utility systems, and support of skilled trades. The Operative works under moderate supervision and is expected to demonstrate initiative, reliability, and an increasing level of technical competence.Essential Functions<ul><li>Performs routine inspections and preventive maintenance of basic building systems and equipment</li><li>Assists with minor repairs to HVAC, plumbing, electrical, and carpentry components</li><li>Operates facility vehicles and equipment such as pallet jacks, snowplows, and utility carts</li><li>Monitors facility systems and reports abnormal conditions or failures to supervisory staff</li><li>Helps maintain safe and clean mechanical, electrical, and utility areas</li><li>Transports tools, materials, and equipment to support maintenance or construction projects</li><li>Responds to routine work orders and assists skilled technicians with intermediate-level tasks</li><li>Completes documentation, logs, and checklists to track maintenance activity</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Basic understanding of HVAC, plumbing, electrical, and structural systems</li><li>Ability to use hand and power tools safely and correctly</li><li>Comfortable working around mechanical systems and in utility areas</li><li>Follows safety regulations including PPE use and lockout/tagout procedures</li><li>Good communication skills and ability to follow written and verbal instructions</li><li>Demonstrates initiative, reliability, and eagerness to expand skill set</li><li>Frequent walking, standing, kneeling, lifting up to 75 lbs, and climbing ladders</li><li>Regular use of hand tools, power tools, and mechanical equipment</li><li>Occasional exposure to electrical panels, chemicals, dust, noise, and temperature extremes</li><li>Visual and auditory capacity to monitor alarms and observe equipment operation</li><li>Participates in safety drills, team meetings, and training activities</li><li>Reports unsafe conditions and participates in maintaining a safe work environment</li><li>Maintains professional behavior, attendance, and compliance with department protocols</li></ul> QualificationsEducation<ul><li>High School Diploma or GED (Required)</li><li>Technical coursework or maintenance-related training (Preferred)</li></ul>Licenses/Certifications<ul><li>Valid state-issued driver’s license (Required)</li><li>Additional certifications may be required per facility policy</li></ul>Experience<ul><li>One (1) year of experience in facility operations, building maintenance, or related work (Required)</li></ul>

Plant Ops II General Maintenance

Plant Ops II General Maintenance - Days

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Collision Concierge, you’ll address our AutoNation Dealership customer collision needs and coordinate services with the local AutoNation Collision Center. Our Collision Concierges take great pride in their ability to interact with customers, make a great impression and being a skilled problem-solver. The Collision Concierge position is the starting point for a great career path.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options on the service drive or in the sales department</li><li>Documenting customer repair needs and estimated costs.</li><li>Seeking customer approval for needed repairs.</li><li>Updating customers and internal Associates regarding repair status of vehicles while working in partnership with the collision center.</li><li>Understanding basic parameters of collision repair and insurance programs (e.g., DRP and non-DRP).</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li><li>What are the requirements for the Collision Concierge?</li><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li><li>What are the opportunities for career growth?</li></ul><h2> Our Associates have many choices for career growth and development after success in a Collision Concierge role.&nbsp;Future opportunities include:</h2><ul><li>Collision Estimator</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

collision concierge

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position SummaryThis position is responsible all imported goods and coordinating the exportation of items in a manner consistent with company policies, government regulations, and applicable laws.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>The Customs and Trade Compliance Manager will provide expertise and oversight of a broad range of import, export, trade remedies, origin determination, customs valuation, anti-dumping and countervailing duty and other trade compliance activities. </li></ul> <ul><li>Monitor and keep current on the rapidly changing trade environment, trade-related regulatory and legislative changes, customs rulings, and court decisions; communicate impact to the business and take appropriate actions to protect and deliver benefit to the business. </li></ul> <ul><li>This role focuses on mitigating risk, monitoring regulatory changes, and developing and enhancing the company’s trade compliance framework. Develop and implement trade compliance risk mitigation programs and strategy. </li></ul> <ul><li>Perform and manage import/export audit program, implement scorecard to measure customs and trade compliance, execute after action review to determine root cause and implement corrective actions. </li></ul> <ul><li>Manage and communicate with U.S Customs &amp; Border Protection and other governmental departments to resolve import and export issues. Create response to CF28, CF29, and other requests. </li><li>This position requires a manager with strong knowledge of customs valuation, origin determination, AD/CVD investigations, has robust analytical skills to scrutinize case scope to determine applicability. </li></ul> <ul><li>This role will be responsible for the development, execution, and maintenance of the U.S compliance program. </li></ul> <ul><li>Ensure company compliance with all applicable customs and trade regulations, enforce compliance, create, and deploy policies and procedures, deliver training, develop, and drive process improvements and to optimize duty reduction with all available duty mitigation programs. </li></ul> <ul><li>Drive cost savings and efficiencies through continuous improvement and effective management of trade compliance program, efficient internal processes, free trade utilization, return goods provisions, section 301, etc. </li></ul> <ul><li>Classify goods and maintain databases for all products. </li></ul> <ul><li>Provide subject matter expert advice and guidance regarding all aspects of trade compliance. </li></ul> <ul><li>Collaborate with cross-functional teams, including legal, finance, and supply chain, to ensure trade compliance requirements are integrated into business operations. </li></ul>Minimum Qualifications<ul><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li><li>Must have extensive knowledge in importing, exporting, and global trade compliance, including tariff classification, customs valuation, customs audits, and C-TPAT requirements.</li><li>Bachelor’s degree or A CHB licence plus 5 years’ experience.</li><li>5 years experience with importing parts.</li><li>Licensed Customs Broker</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in business or related field.</li><li>7 years of experience with importing parts and spares.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficiency with Microsoft Word, Excel, Access and PowerPoint</li><li>Excellent verbal, written and interpersonal communication skills</li><li>Effective time management and organizational skills</li><li>Familiar with conducting regulatory audits</li><li>Experience working with U.S. Customs officials</li><li>Knowledge of international trade laws and regulations</li></ul>Job Conditions:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

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