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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position OverviewThe Senior Manager, Internal Fraud Detection Analytics plays a critical role in strengthening American Express’s ability to detect, analyze, and prevent internal fraud. As part of the Internal Fraud Rules Strategy team, this highly skilled individual contributor will design, develop, and optimize analytical models and detection methods that identify anomalous colleague behavior and potential internal fraud risks.Reporting to the Director, Internal Fraud Detection Analytics, this role serves as a subject matter expert and analytical thought partner, transforming large, complex data sets into actionable intelligence. The ideal candidate is an experienced fraud data scientist who thrives at the intersection of analytics, risk management, and technology.Key Responsibilities<ul><li>Develop and deploy advanced analytical models, statistical tools, and machine learning techniques to detect internal fraud activity across the enterprise.</li><li>Analyze large, complex datasets to identify patterns, anomalies, and emerging insider risk behaviors.</li><li>Translate fraud and operational intelligence into predictive features and detection algorithms.</li><li>Partner with Technology to implement models and scoring logic into production systems, ensuring scalability, reliability, and performance.</li></ul><ul><li>Continuously evaluate and refine existing fraud detection models to enhance accuracy, precision, and timeliness.</li><li>Perform model monitoring and validation to ensure adherence to enterprise model governance standards.</li><li>Collaborate with the Internal Fraud Risk Identification &amp; Rules Design team to convert analytical insights into rules and scenario logic.</li><li>Develop data-driven recommendations to reduce false positives and improve overall detection efficiency.</li></ul><ul><li>Partner closely with Fraud Investigations, Operational Risk, and Compliance to ensure analytical models align with real-world fraud patterns and enterprise controls.</li><li>Provide analytical support and insights during internal fraud investigations and incident reviews.</li><li>Work with Data Engineering and Enterprise Data Science teams to identify new data sources and enhance the fraud data environment.</li><li>Present analytical findings and recommendations to senior stakeholders in a clear, compelling, and actionable manner.</li></ul><ul><li>Stay current on emerging AI/ML techniques, fraud analytics tools, and insider threat detection methodologies.</li><li>Contribute to the advancement of analytical capabilities through automation, experimentation, and innovation.</li><li>Champion the responsible use of AI and data within fraud detection frameworks, aligning with AMEX’s data governance standards.</li></ul>Qualifications<ul><li>Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or related field required; Master’s preferred.</li><li>5–10 years of experience in fraud analytics, data science, or risk modeling, with proven expertise in designing and deploying analytical solutions.</li><li>Prior experience in internal or employee fraud detection within financial services, payments, or technology industries strongly preferred.</li></ul><ul><li>Advanced proficiency in programming languages and analytical tools such as Python, R, SQL, SAS, or equivalent.</li><li>Experience with machine learning, anomaly detection, clustering, and other advanced modeling techniques.</li><li>Familiarity with big data platforms (Hadoop, Spark, AWS, Databricks) and data visualization tools (Tableau, Power BI).</li><li>Strong understanding of fraud typologies, control environments, and enterprise risk frameworks.</li></ul><ul><li>Exceptional analytical, problem-solving, and critical thinking skills.</li><li>Ability to communicate complex analytical findings in simple, business-relevant terms.</li><li>High attention to detail, with a disciplined approach to model documentation and governance.</li><li>Collaborative mindset and the ability to work effectively across analytical, technical, and operational teams.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express

Senior Manager, Internal Fraud Detection Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position SummaryThe Senior Manager, Internal Fraud Program Management &amp; Quality Assurance plays a critical leadership role in ensuring the success, consistency, and control effectiveness of the enterprise-wide Internal Fraud Program. This leader will oversee a small team of program managers responsible for driving program execution, strategic initiatives, and quality assurance across the Internal Fraud Center of Excellence (COE).This position is accountable for establishing program discipline, ensuring adherence to enterprise standards, managing cross-functional coordination, and embedding quality assurance (QA) mechanisms that monitor control performance and operational readiness. The ideal candidate will have a strong background in program management, governance, and risk oversight — with the ability to influence across multiple stakeholders in a highly regulated, complex environment.Key Responsibilities<ul><li>Lead the development and execution of internal fraud program plans, ensuring alignment with enterprise fraud risk strategy and risk management frameworks.</li><li>Manage cross-functional initiatives that enhance detection, prevention, governance, and reporting capabilities within the Internal Fraud COE.</li><li>Establish and maintain program management standards, tools, and documentation consistent with enterprise PMO expectations.</li><li>Oversee tracking and delivery of program milestones, budgets, and risk mitigation activities.</li><li>Serve as the central coordination point between stakeholders across all lines of defense for internal fraud related matters</li></ul><ul><li>Design and oversee the Quality Assurance (QA) framework for internal fraud processes, ensuring consistent adherence to enterprise standards, procedures, and policies.</li><li>Lead the review and testing of internal fraud processes, controls, and rule implementations to assess design and operating effectiveness.</li><li>Identify gaps or weaknesses in process execution and partner with control owners to develop timely and effective remediation plans.</li><li>Create standardized QA scorecards and reporting to provide transparency into control health and program maturity.</li><li>Support readiness and validation activities for audits, regulatory exams, and internal reviews.</li></ul><ul><li>Partner with the Director to prepare materials and updates for governance committees, management meetings, and risk reviews.</li><li>Coordinate across the Reporting &amp; Insights and Governance teams to align quality and program performance metrics with enterprise dashboards.</li><li>Build strong partnerships with 2LOD (Operational Risk, Compliance) and 3LOD (Audit) partners to ensure alignment on QA methodology and testing outcomes.</li><li>Ensure consistent communication and engagement across program stakeholders to drive transparency and accountability.</li></ul><ul><li>Lead, mentor, and develop a small team of program managers and QA analysts to deliver high-quality results and foster professional growth.</li><li>Cultivate a culture of operational excellence, collaboration, and continuous improvement within the team.</li><li>Provide guidance and structure to ensure consistent execution, documentation, and adherence to governance processes.</li></ul><ul><li>Identify opportunities to enhance efficiency and effectiveness in program delivery and QA testing processes.</li><li>Leverage automation, workflow management tools, and data insights to strengthen QA precision and reporting.</li><li>Stay current on industry trends and best practices in fraud governance, risk management, and program quality disciplines.</li></ul>Qualifications<ul><li>Bachelor’s degree in Business, Risk Management, Project Management, or related field required; Master’s preferred.</li><li>8+ years of experience in program management, risk management, or governance, ideally within financial services.</li><li>Proven experience leading program execution and quality assurance in a risk, compliance, or fraud-related function.</li><li>Prior experience managing a small team of program or project professionals.</li><li>PMP, Lean Six Sigma, or related certification a plus.</li></ul><ul><li>Strong knowledge of risk management and fraud prevention frameworks.</li><li>Expertise in program management tools, methods, and documentation practices.</li><li>Experience designing and implementing QA frameworks or testing programs.</li><li>Strong analytical and problem-solving skills with exceptional attention to detail.</li><li>Proficiency in project tracking tools (JIRA, Asana, Smartsheet) and data visualization tools (Tableau, Power BI) preferred.</li><li>Excellent communication, organization, and presentation skills.</li></ul><ul><li>Collaborative leader who drives results through influence and partnership.</li><li>Strategic thinker who can balance tactical execution with long-term program vision.</li><li>Skilled at managing multiple priorities and delivering results in a fast-paced environment.</li><li>Effective communicator capable of engaging senior stakeholders and cross-functional partners.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Senior Manager, Internal Fraud Program Management and Quality Assurance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position SummaryThe Senior Manager, Internal Fraud Rules Development plays a key leadership role within American Express’s 1LOD Internal Fraud Center of Excellence (COE), responsible for designing, implementing, and optimizing rules that detect and prevent internal fraud.Reporting to the Vice President of Rules Strategy for Internal Fraud, this role leads the day-to-day development of fraud detection rules, ensuring high performance, strong governance, and alignment with enterprise risk objectives. The Senior Manager will manage one Rules Analyst and collaborate closely with partners across Fraud Analytics, Investigations, Technology, and Operational Risk to maintain proactive and effective defenses against internal fraud.This is an exciting opportunity for an experienced fraud rules professional to lead a small, high-impact team at the intersection of data, technology, and risk prevention.Key Responsibilities<ul><li>Lead the design, development, testing, and implementation of rules to detect internal fraud activity across American Express business units and systems.</li><li>Collaborate with risk identification and detection analytics peers to develop internal fraud rules, including production deployment and monitoring.</li><li>Translate internal fraud typologies, control gaps, and behavioral patterns into actionable detection logic.</li><li>Partner with the Internal Fraud Analytics team to incorporate model outputs, risk indicators, and anomaly detection insights into rules.</li><li>Monitor rule performance, identify tuning opportunities, and drive continuous improvement to maximize precision and minimize false positives.</li></ul><ul><li>Ensure all rules adhere to enterprise governance, documentation, and control standards.</li><li>Maintain audit-ready records of rule design, performance metrics, and business justification.</li></ul><ul><li>Manage, mentor, and develop one Rules Analyst, providing technical guidance and coaching</li></ul><ul><li>Implement, test, and maintain rules within fraud detection platforms.</li><li>Work closely with peer teams across Fraud Risk Identification, Detection Analytics, and 2LOD Risk to ensure holistic internal fraud coverage, validate rules effectiveness and adapt to emerging risks.</li><li>Stay current on emerging internal fraud trends, detection technologies, and rules engine capabilities.</li></ul><ul><li>Identify opportunities to enhance automation and efficiency in rule management processes.</li><li>Contribute to the evolution of the Internal Fraud COE’s strategy by sharing insights, best practices, and innovation ideas.</li></ul>Qualifications<ul><li>Bachelor’s degree in Business, Risk Management, Data Analytics, or related field required; Master’s preferred.</li><li>7+ years of experience in fraud risk management, rules strategy, or analytics — preferably within financial services or payments.</li><li>Demonstrated success designing and managing fraud detection rules in a complex operational or digital environment.</li><li>Experience managing or mentoring analysts preferred.</li></ul><ul><li>Strong proficiency in data analysis and rule design using tools such as SQL, SAS, or Python.</li><li>Familiarity with rule management platforms, decision engines, and case management systems.</li><li>Solid understanding of fraud typologies, internal control frameworks, and insider threat detection methods.</li><li>Ability to synthesize large datasets into clear, actionable detection logic.</li><li>Knowledge of fraud data environments and production rule deployment processes.</li></ul><ul><li>Strategic thinker with strong execution discipline and attention to detail.</li><li>Collaborative leader who builds strong relationships across analytical, risk, and technology functions.</li><li>Skilled communicator who can translate technical concepts into business context for senior stakeholders.</li><li>Demonstrated ability to balance operational efficiency with risk mitigation effectiveness.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Senior Manager, Internal Fraud Rules Development

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position OverviewThe Senior Manager of Internal Fraud Risk Identification &amp; Rules Design plays a critical role in protecting American Express from insider-driven risks. This leader is responsible for identifying emerging internal fraud threats, designing, implementing, and optimizing rules that detect and prevent insider-driven fraud across the enterprise, and ensuring strong alignment between analytics, operational execution, and rules strategy.Reporting to the Director of Internal Fraud Risk Identification &amp; Rules Design, this senior professional will leverage analytical expertise, business acumen, and technical proficiency to translate fraud intelligence into actionable detection strategies. The ideal candidate has a strong background in fraud analytics, rule design, and control optimization — with a passion for protecting the integrity of American Express’s people, processes, and data.Key Responsibilities<ul><li>Conduct detailed analysis of insider-related fraud incidents, trends, and behaviors to identify emerging risks and control opportunities.</li><li>Use data-driven insights and behavioral analytics to uncover early indicators of internal fraud exposure.</li><li>Partner with Fraud Operations, Investigations, and Operational Risk teams to translate case findings into preventive rule logic.</li></ul><ul><li>Design and implement fraud detection rules within the internal monitoring environment to proactively identify suspicious activity.</li><li>Develop and test new rules and scenarios using advanced analytics and subject matter expertise.</li><li>Collaborate closely with the Internal Fraud Detection Analytics team to integrate analytical model outputs into rule design.</li><li>Optimize existing rules to improve precision, reduce false positives, and maintain operational efficiency.</li><li>Manage rule documentation, governance, and performance reporting consistent with enterprise risk standards.</li></ul><ul><li>Partner with the Director, Internal Fraud Risk Identification &amp; Rules Design, to support the ongoing evolution of internal fraud detection strategies.</li><li>Collaborate with various teams to ensure timely and accurate rule implementation in production environments.</li><li>Work closely with 2LOD to ensure rules align with policy, regulatory, and control frameworks.</li><li>Provide subject matter expertise on internal fraud risk patterns, detection methods, and process design.</li></ul><ul><li>Stay current on emerging internal fraud trends, rule design techniques, and fraud prevention technologies.</li><li>Leverage automation, data visualization, and analytics to continuously refine detection logic.</li><li>Contribute to a culture of innovation and proactive risk management across the Internal Fraud 1LOD COE.</li></ul>Qualifications<ul><li>Bachelor’s degree in Business, Data Analytics, Risk Management, or related field required; Master’s preferred.</li><li>5–10 years of experience in fraud risk management, rules development, or analytics, preferably in financial services or payments.</li><li>Demonstrated experience designing and implementing fraud detection rules or models in a production environment.</li></ul><ul><li>Strong understanding of internal fraud typologies, control design, and risk frameworks.</li><li>Advanced proficiency with analytical tools and query languages (SQL, SAS, Python, etc.).</li><li>Experience working with rule management systems, case management platforms, or decision engines.</li><li>Excellent analytical, problem-solving, and documentation skills with attention to accuracy and governance.</li><li>Ability to work effectively in a fast-paced, cross-functional environment with minimal supervision.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

Senior Manager, Internal Fraud Risk Identification & Rules Design

Start a fulfilling career as a Warehouse Selector! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment that offers opportunities for advancement with industry-leading benefits. Benefits you can count on: <ul><li>Pay rate: Training - $20.25 per hour, 100% Production - $24.00 per hour, with potential of additional pay incentives. </li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Warehouse Selector: <ul><li>Select product and load trucks, moving product between the loading dock and the warehouse and moving product within the warehouse. </li><li>May work in various areas of the warehouse such as Dry, Refrigerated, Perishables, Freezer, and others. </li><li>McLane provides freezer suits, hats, and gloves to you. </li><li>Review documents and record information; verify quantity, identity, availability, and condition of product. </li><li>Drive and operate a reach truck and pallet jack to select, pull, sort, and stack product within the warehouse and dock. </li><li>Hand-stack product on occasion when items are off balance or in the wrong location. </li><li>Shrink-wrap and label outgoing orders and remove shrink wrap from incoming orders. </li><li>Clean work area. </li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>At least 18 years of age. </li><li>Able to perform accurate visual inspections and repeatedly lift to 50 pounds or more. </li><li>At least 1 year of distribution warehouse experience, including operation of reach truck, pallet jack, and forklift is preferred, but not required. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized </li><li>Problem solver </li><li>Teamwork oriented </li><li>Safety conscious </li><li>Detailed </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Warehouse Specialist I

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Field Sales Manager of Business Development – Middle Market Field Inspire Growth. Drive Impact. Lead the Future of Middle Market Sales. At American Express, we do not just sell — we shape how companies do business. Our Middle Market Field Sales organization is leading the charge in one of the fastest-growing commercial segments in the U.S. As a Field Sales Manager of Business Development you will play a pivotal role in expanding our reach among companies with annual revenues between $10M–$300M, driving relationships that fuel innovation, efficiency, and growth. This is not a role for order-takers — it is a role for elite sales professionals who thrive on challenges, influence, and strategic execution. You will operate as a trusted business advisor, partnering directly with C-suite leaders to design tailored financial solutions that empower businesses to reach their potential. If you are driven by winning, inspired by partnership, and motivated by the opportunity to shape the future of our Middle Market success, this is where you belong. ________________________________________ What You will Do Own the Market&nbsp; Lead the full acquisition process within your territory, targeting high-value Middle Market clients through strategic, consultative selling. •&nbsp;&nbsp;&nbsp;&nbsp;Build and sustain executive-level relationships with CEOs, CFOs, and financial leaders — positioning American Express as their partner of choice for growth and efficiency. •&nbsp;&nbsp;&nbsp;&nbsp;Leverage your market intelligence, network, and industry insight to identify, develop, and convert new business opportunities. •&nbsp;&nbsp;&nbsp;&nbsp;Maintain a strong in-market presence with 25–50% travel, ensuring personal engagement with the clients who matter most. Lead with Strategy Manage a high-value pipeline with discipline and foresight, accurate forecasting, strong conversion, and consistent quota achievement. •&nbsp;&nbsp;&nbsp;&nbsp;Use data, analytics, and financial insight to prioritize opportunities, optimize resource allocation, and strengthen long-term growth potential. •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with Risk, Underwriting, Pricing, and Product to deliver tailored, profitable solutions that create client and shareholder value. Advise and Solve&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Conduct deep discovery conversations that uncover client pain points and opportunities. •&nbsp;&nbsp;&nbsp;&nbsp;Architect solutions across the American Express suite — from working capital optimization to expense management — that drive measurable business results. •&nbsp;&nbsp;&nbsp;&nbsp;Function as a thought leader, bringing forward insights into market shifts, payment innovation, and financial transformation. Negotiate and Win&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Lead complex deal negotiations with precision and confidence, guiding executive stakeholders through strategic and financial considerations. •&nbsp;&nbsp;&nbsp;&nbsp;Close deals with excellence and transition accounts to the Field Account Development team to nurture and grow long-term partnerships. •&nbsp;&nbsp;&nbsp;&nbsp;Champion AMEX’s brand of professionalism, integrity, and trusted expertise in every client engagement. Operate with Integrity (100% of Time) •&nbsp;&nbsp;&nbsp;&nbsp;Uphold the American Express Code of Conduct and all Sales Practice standards. •&nbsp;&nbsp;&nbsp;&nbsp;Model ethical decision-making and champion compliance in every phase of the sales process. ________________________________________ What You Bring Experience &amp; Achievements •&nbsp;&nbsp;&nbsp;&nbsp;7+ years of proven success in complex B2B, commercial, or financial sales environments. •&nbsp;&nbsp;&nbsp;&nbsp;Consistent record of top-quartile performance and exceeding ambitious sales targets. •&nbsp;&nbsp;&nbsp;&nbsp;Expertise in consultative, multi-stakeholder selling — with a history of influencing C-suite decision-makers and closing large, high-impact deals. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated success in solution-oriented sales across payments, financial services, SaaS, or related industries. •&nbsp;&nbsp;&nbsp;&nbsp;Strong financial acumen with the ability to articulate ROI, profitability, and business impact. Skills &amp; Mindset •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional communicator— able to translate complex solutions into compelling, actionable value for clients. •&nbsp;&nbsp;&nbsp;&nbsp;Analytical thinker with a bias for execution and results. •&nbsp;&nbsp;&nbsp;&nbsp;Confidence maintaining success and high standards in a regulated environment. •&nbsp;&nbsp;&nbsp;&nbsp;Competitive, confident, and composed under pressure — yet collaborative and growth-oriented. •&nbsp;&nbsp;&nbsp;&nbsp;Strong financial acumen with the capability to interpret client financial statements, analyze balance sheets, and identify working capital needs to inform strategic solutions and relationship discussions. •&nbsp;&nbsp;&nbsp;&nbsp;Ambitious spirit with the ability to work independently, think creatively, and drive measurable business outcomes while doing so operating within large institutional culture and workflows. •&nbsp;&nbsp;&nbsp;&nbsp;Adaptability in fast-changing environments•&nbsp;&nbsp;&nbsp;&nbsp;Expert in CRM management, pipeline forecasting, and disciplined sales execution. Education •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree required; advanced degree or equivalent professional experience preferred. ________________________________________ Why Join American Express When you join American Express, you join a company that believes relationships are built on trust and success is built on people. We invest deeply in our sales colleagues — through world-class training, leadership development, and autonomy to make real impact. As part of the Middle Market Field team, you will represent one of the most trusted brands in the world, helping dynamic, growing companies reach new levels of success. You will be surrounded by high achievers who share your drive for excellence, in a culture that rewards ambition, integrity, and results. If you are ready to own your market, elevate your craft, this may be your opportunity Salary Range: $69,750.00 to $128,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager-Business Development-Sales (North Carolina - Charlotte & Wilmington)

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.NASCAR seeks a talented professional to join in the position of Manager, Product Marketing in Charlotte, NC.SummaryThe Manager, Product Marketing plays a central role in driving fan acquisition and engagement through NASCAR’s digital products, including NASCAR’s Fan Rewards Loyalty Program, Fantasy Games, and Mobile App. The Manager is responsible for executing program operations, coordinating fan communications, and implementing marketing initiatives that connect and grow NASCAR’s digital ecosystem and drive fan lifetime value.Duties include but are not limited to:<ul><li>Develop and execute marketing campaigns to promote NASCAR’s Fan Rewards Loyalty Program, NASCAR Fantasy Games and the NASCAR Mobile App, working closely with the Product, Data Strategy, Marketing, and Brand teams.</li><li>Create and implement strategies that drive cross-promotion between NASCAR Fan Rewards, Fantasy, and Mobile platforms to encourage participation and sustained engagement.</li><li>Advise on opportunities to incorporate NASCAR’s digital products into cross-functional initiatives to drive database growth and downstream revenue impact.</li><li>Monitor user data and engagement metrics to inform future campaigns and identify growth opportunities.</li><li>Collaborate with creative, content, and analytics teams to deliver integrated marketing messages that align with NASCAR’s brand voice and seasonal storylines.</li><li>Execute daily operations of the NASCAR Fan Rewards Program to ensure a seamless and rewarding member experience.</li><li>Manage the program calendar, aligning with NASCAR events, marketing campaigns, and partner activations.</li><li>Oversee loyalty communications, including email, SMS, and in-app messaging, to ensure timely and relevant member engagement.</li><li>Track campaign and program performance; analyze engagement data across platforms and prepare actionable insights for management.</li><li>Contribute to quarterly reports and presentations summarizing progress toward KPIs across loyalty, app engagement, and fantasy participation.</li><li>Collaborate with partners and vendors to deliver digital experiences that reward fan loyalty and enhance overall fan value.</li><li>Assist in exploring emerging trends in loyalty marketing, gamification, and app engagement to keep NASCAR’s digital products competitive.</li><li>Travel: 5%</li></ul>Required skill / experience:<ul><li>Directly supervises assigned staff, if required. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.</li><li>Bachelor's degree from four (4) year college or university required plus a minimum five (5) years of experience in digital product marketing, loyalty marketing, or integrated marketing program management; or an equivalent combination of education and experience.</li><li>Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.</li><li>Ability to calculate figures and amounts such a as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. </li><li>Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables </li><li>Proficient on all Company provided hardware and software with experience in mobile technologies. </li><li>Experience with loyalty or engagement platforms, digital analytics, and mobile marketing tools.. Familiarity with business intelligence technologies and campaign management platforms (Salesforce, Adobe, or similar)</li><li>Business-minded strategic thinker </li><li>Aptitude for leading cross-functional teams in a complex environment</li><li>Acumen in providing high-level strategic recommendations to senior management</li><li>Ability to make decisions and move to action with a hands-on approach. </li></ul>Apply Now!Learn more about this role and our team by applying at <a href="http://www.careers.nascar.com" target="_blank">www.careers.nascar.com</a> for consideration.We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.Follow us on LinkedIn and X for future opportunities and company news.

NASCAR

Manager, Product Marketing

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.<h4>Essential Functions/Responsibilities</h4><ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed&nbsp; units for the highest quality of work and superior presentation</li><li>Routinely perform duties to restore apartments to “make ready” status</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED) preferred.</li><li>1-3 years’ experience performing maintenance duties</li><li>Multi-Family maintenance experience helpful</li><li>HVAC and CPO certification preferred</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

Mill Creek Residential

Service Technician II

Welcome to Whataburger Careers!This position diagnoses service issues, replaces or repairs parts, and makes adjustments to commercial kitchen equipment, HVAC and refrigeration equipment, and building interior and exterior components in assigned Whataburger restaurants. Performs preventative maintenance on equipment to ensure safe, efficient, and reliable equipment operation. Applies judgement, knowledge, and skill when restoring equipment and facilities to proper operation. Ensures timely and accurate completion of work orders. Works with and adapts to new or changing technology to effectively manage work orders. Maintains proper part inventory on company truck to ensure ability to make effective and efficient repairs. Maintains a clean and orderly work area to include company truck cleanliness and maintenance.<ul><li>Troubleshoots, repairs, and maintains all Whataburger equipment, including heating, ventilation, and air conditioning (HVAC), cooking and beverage equipment and refrigerators.</li><li>Communicates continuously and effectively with Maintenance Services Company (MSC) and restaurant leadership.</li><li>Installs equipment in accordance with company safety procedures and follows safety protocols. Resolves electrical/mechanical problems; and informs appropriate management of potential inherent dangers with equipment.</li><li>Responsible for restaurant interior and exterior maintenance to include basic carpentry and plumbing repairs and intermediate electrical repairs.</li><li>Performs and documents quality repairs that meet the work order priority and customer Service Level Agreement (SLA).</li><li>Keeps management advised on status of repair work, schedule and budget for capital expenditure projects in the assigned zone.</li><li>Partners with the Zone Lead Technician and Zone Regional Facilities Manager to ensure all service work orders are successfully executed.</li><li>Provides support to the operation of Whataburger restaurants 24/7 and keeps the facilities up to the Facilities Brand Standard.&nbsp;</li><li>Evaluates and outsources work when cost and schedule effective. Reviews and approves work completed by 3rd party vendors. Acts as liaison between vendor and restaurant management.</li><li>Reduces costs associated with equipment repairs by proactively planning and organizing assigned work orders.</li><li>Assists with implementing changes to restaurant procedures and equipment intended to improve productivity, customer service and profitability.</li><li>Complies with all national, state, and local regulatory requirements.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>High school diploma/GED equivalent or equivalent work experience</li></ul>Experience:<ul><li>1+ years’ field experience in the HVAC and commercial refrigeration (required)</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent (required)</li></ul>Professional Certification:<ul><li>Environmental Protection Agency (EPA) Certification or CFC Certification (required)</li><li>HVAC State Certified License (preferred)</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma)</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred)</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence</li></ul>Physical:<ul><li>Must be able to stand, sit, or kneel for extended periods of time and carry up to 50 lbs.</li><li>Must be able to work on ladders and roof tops</li></ul>12935 Albemarle Rd Charlotte NC 28227

Whataburger

Restaurant Maintenance Technician- Charlotte, NC

Welcome to Whataburger Careers!The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and brand decisions.Total Rewards:<ul><li>Opportunity to Earn a Six Figure Income</li><li>Weekly Pay</li><li>Uncapped Bonus (incentive) Potential with Monthly and Annual Payouts</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Schedule Flexibility</li><li>Leadership Development and Career Growth Opportunities</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1!</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave - Subject to meeting eligibility requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities:<ul><li>Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.&nbsp;</li><li>Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.</li><li>Works with Managers and the Market Leader to execute operational plans.</li><li>Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.&nbsp;</li><li>Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.</li><li>Builds relationships with customers and resolves customer complaints.</li><li>Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.</li></ul>Key Skills:<ul><li>Budgeting&nbsp;</li><li>Recruiting&nbsp;</li><li>Coaching&nbsp;</li><li>Restaurant Operations&nbsp;</li><li>Food Safety&nbsp;</li><li>Presentation Skills &nbsp;</li><li>Labor Law Compliance&nbsp;</li></ul>Preferred:<ul><li>Associate degree or equivalent work experience.&nbsp;</li><li>2+ years of management experience in the restaurant or hospitality industry.&nbsp;</li></ul>3101 Odell School Rd Charlotte NC

134 Full Time Jobs in Charlotte, NC, USA