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JOB POSTINGService and Support AdministratorSummary:&nbsp; Under the general supervision of the Director of Service and Support Administration and the direct supervision of the Service and Support Administration Managers, this position is responsible for the development of a person-centered plan for individuals that promotes self-determination.&nbsp;Assists individuals and their families/guardians to explore and obtain services and supports from variety of sources.&nbsp;Assures that services delivered are in compliance with Federal, State, local rules, regulations, statutes, standards as well as Board policy, regulations and procedures and related Operating Plans.&nbsp; Must strive to meet the Agency mission. and exemplify the Agency's core values. &nbsp;Essential Duties and Responsibilities:&nbsp;include the following. Other duties may be assigned.&nbsp;<ul><li>Coordinates the ongoing Individual Service Plan (ISP) process, to include thorough assessment of individuals served, coordination of ISP team meetings, development of a comprehensive ISP, ongoing reviews to ensure services and supports are provided in accordance with the ISP, verifies the ISP is designed to ensure health, safety and welfare, reflect current level of needs and services as based upon the results of the assessment process and expressed preference of individuals served.&nbsp; Ensures achievement of outcomes that are important to the individual and outcomes that are important for the individual are included in the ISP.&nbsp; &nbsp; &nbsp; &nbsp;As the team leader, addresses the balance of and any conflicts between what is important to the individual and what is important for the individual.&nbsp; &nbsp;</li><li>For assigned cases, coordinates ISP meetings in keeping with the philosophy of self-determination, plans services to meet assessed needs through one single unified ISP.&nbsp; Develops an ISP that supports the concepts and principles of self-determination in accordance with standards as defined through the Ohio Department of Developmental Disabilities rules and MCBDD policies and procedures.&nbsp; &nbsp; &nbsp; These self-determination principles and concepts will include individual’s choice of service providers, development of individuals budgets/personal resources, and individual control of services to the extent feasible for each person served.&nbsp;</li><li>Completes the writing of Individual Service Plans (ISPs) within the guidelines established by the SSA department so that the ISP is distributed to the team prior to service delivery date.&nbsp; communicates service dates, corrections, suspensions, disenrollment to Waiver Administration, coordinating changes, ISP revision/reviews, and preventative measures when applicable.&nbsp;</li><li>Will comply with all local, State, Federal rules regulations, statutes, and standards, including DODD and CMS interpretation of said rules.&nbsp;</li><li>Provides support and solicits active participation by the individual and significant others of their choice in the planning process.&nbsp;</li><li>Recommends as a team leader on each assigned individual’s ISP team, or a Medina County DD Board representative for an ICF (as assigned), so that a unified community plan of service can be developed.&nbsp;</li><li>Acts as primary point of coordination for person and between team members for the ISP. Attends meetings, hearings, etc. at sites located throughout the county and state. Assists individuals/families to exercise their rights (due process, access to financial rights and benefits, etc.).&nbsp; &nbsp; &nbsp; Provides feedback regarding the results of the ongoing service review process to individual/family and other appropriate parties. Assists the individual and their family with negotiating services, solving problems, addressing barriers, and making adjustments to the ISP as needed.&nbsp;</li><li>Promote the involvement of agencies/individuals to arrange services that significantly impact the life of the individual while eliminating duplication.&nbsp; Assist the individual in obtaining appropriate agency or community-based services.&nbsp;</li><li>Maintain records and reports in a timely and accurate manner, consistent with accreditation and regulatory standards or contracted agreement.&nbsp;</li><li>Complies with guidelines established by DODD and the Medina Board of Developmental Disabilities regarding reporting of alleged abuse and/or neglect and other incidents as outlined in OAC 5123:1-17-02: Major Unusual Incidents.&nbsp;</li><li>Maintain contact with the person served and all ISP team members in addition to maintaining effective working relationships with staff of other agencies and facilities, families, and the public.&nbsp;</li><li>May arrange for transportation for individuals or may provide transportation as a last resort.</li><li>Provides consultation to staff on specific cases.&nbsp;</li><li>In accordance with DODD requirements, will be responsible for documenting daily and submitting monthly Medicaid Waiver billing documentation in accordance with the Targeted Case Management and / or Medicaid Administrative Claiming Guide. Attends all required Targeted Case Management documentation and/or Medicaid Administrative Claiming training; identifies any training needs, and requests training and support to ensure complete and accurate documentation.</li></ul>Qualifications:&nbsp;Bachelor's degree (B. A.) from four-year college or university required.&nbsp;Applicant must meet the additional requirements as follows<ul><li>To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, internal network functions, and Word Processing software.&nbsp; Must meet agency computer literacy requirements.&nbsp;</li><li>Must meet eligibility requirements for DODD Service and Support Certification.&nbsp;</li><li>Valid State of Ohio driver’s license required.&nbsp; Must meet agency driving requirements.&nbsp;</li><li>Must be available to work outside normal program hours and on a rotating "on-call" basis. Must be available to work a varied and flexible schedule to meet the needs of assigned individuals. Must be able to travel to various community-based sites or programs.&nbsp; Not all sites/environments are accessible regarding individuals with mobility issues.&nbsp;</li><li>Must meet all other agency employment requirements.&nbsp;</li><li>Must meet all requirements as outlined on the attached job description.</li></ul>Salary: At least $46,603 annually; to commensurate with education and experienceHours: Full-time exempt positionAvailable:&nbsp; Immediate StartDate Posted:&nbsp;September 30th 2025How to Apply:&nbsp; Submit employment application and resume to <a href="mailto:jobapps@mcbdd.org" target="_blank">jobapps@mcbdd.org</a>Questions:&nbsp; Please contact Katie Cantrell (Human Resources Clerk) at 330-725-7751 ext. 288The Medina County Board of Developmental Disabilities is an Equal Opportunity EmployerPosting Removal Date November 28th 2025

Medina County Board of Developmental Disabilities

Service and Support Administrator

Service and Support AdministratorSummary:&nbsp; Under the general supervision of the Director of Service and Support Administration and the direct supervision of the Service and Support Administration Managers, this position is responsible for the development of a person-centered plan for individuals that promotes self-determination.&nbsp;Assists individuals and their families/guardians to explore and obtain services and supports from variety of sources.&nbsp;Assures that services delivered are in compliance with Federal, State, local rules, regulations, statutes, standards as well as Board policy, regulations and procedures and related Operating Plans.&nbsp; Must strive to meet the Agency mission. and exemplify the Agency's core values. &nbsp;Essential Duties and Responsibilities:&nbsp;include the following. Other duties may be assigned.&nbsp;<ul><li>Coordinates the ongoing Individual Service Plan (ISP) process, to include thorough assessment of individuals served, coordination of ISP team meetings, development of a comprehensive ISP, ongoing reviews to ensure services and supports are provided in accordance with the ISP, verifies the ISP is designed to ensure health, safety and welfare, reflect current level of needs and services as based upon the results of the assessment process and expressed preference of individuals served.&nbsp; Ensures achievement of outcomes that are important to the individual and outcomes that are important for the individual are included in the ISP.&nbsp; &nbsp; &nbsp; &nbsp;As the team leader, addresses the balance of and any conflicts between what is important to the individual and what is important for the individual.&nbsp; &nbsp;</li><li>For assigned cases, coordinates ISP meetings in keeping with the philosophy of self-determination, plans services to meet assessed needs through one single unified ISP.&nbsp; Develops an ISP that supports the concepts and principles of self-determination in accordance with standards as defined through the Ohio Department of Developmental Disabilities rules and MCBDD policies and procedures.&nbsp; &nbsp; &nbsp; These self-determination principles and concepts will include individual’s choice of service providers, development of individuals budgets/personal resources, and individual control of services to the extent feasible for each person served.&nbsp;</li><li>Completes the writing of Individual Service Plans (ISPs) within the guidelines established by the SSA department so that the ISP is distributed to the team prior to service delivery date.&nbsp; communicates service dates, corrections, suspensions, disenrollment to Waiver Administration, coordinating changes, ISP revision/reviews, and preventative measures when applicable.&nbsp;</li><li>Will comply with all local, State, Federal rules regulations, statutes, and standards, including DODD and CMS interpretation of said rules.&nbsp;</li><li>Provides support and solicits active participation by the individual and significant others of their choice in the planning process.&nbsp;</li><li>Recommends as a team leader on each assigned individual’s ISP team, or a Medina County DD Board representative for an ICF (as assigned), so that a unified community plan of service can be developed.&nbsp;</li><li>Acts as primary point of coordination for person and between team members for the ISP. Attends meetings, hearings, etc. at sites located throughout the county and state. Assists individuals/families to exercise their rights (due process, access to financial rights and benefits, etc.).&nbsp; &nbsp; &nbsp; Provides feedback regarding the results of the ongoing service review process to individual/family and other appropriate parties. Assists the individual and their family with negotiating services, solving problems, addressing barriers, and making adjustments to the ISP as needed.&nbsp;</li><li>Promote the involvement of agencies/individuals to arrange services that significantly impact the life of the individual while eliminating duplication.&nbsp; Assist the individual in obtaining appropriate agency or community-based services.&nbsp;</li><li>Maintain records and reports in a timely and accurate manner, consistent with accreditation and regulatory standards or contracted agreement.&nbsp;</li><li>Complies with guidelines established by DODD and the Medina Board of Developmental Disabilities regarding reporting of alleged abuse and/or neglect and other incidents as outlined in OAC 5123:1-17-02: Major Unusual Incidents.&nbsp;</li><li>Maintain contact with the person served and all ISP team members in addition to maintaining effective working relationships with staff of other agencies and facilities, families, and the public.&nbsp;</li><li>May arrange for transportation for individuals or may provide transportation as a last resort.</li><li>Provides consultation to staff on specific cases.&nbsp;</li><li>In accordance with DODD requirements, will be responsible for documenting daily and submitting monthly Medicaid Waiver billing documentation in accordance with the Targeted Case Management and / or Medicaid Administrative Claiming Guide. Attends all required Targeted Case Management documentation and/or Medicaid Administrative Claiming training; identifies any training needs, and requests training and support to ensure complete and accurate documentation.</li></ul>Qualifications:&nbsp;Bachelor's degree (B. A.) from four-year college or university required.&nbsp;Applicant must meet the additional requirements as follows<ul><li>To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, internal network functions, and Word Processing software.&nbsp; Must meet agency computer literacy requirements.&nbsp;</li><li>Must meet eligibility requirements for DODD Service and Support Certification.&nbsp;</li><li>Valid State of Ohio driver’s license required.&nbsp; Must meet agency driving requirements.&nbsp;</li><li>Must be available to work outside normal program hours and on a rotating "on-call" basis. Must be available to work a varied and flexible schedule to meet the needs of assigned individuals. Must be able to travel to various community-based sites or programs.&nbsp; Not all sites/environments are accessible regarding individuals with mobility issues.&nbsp;</li><li>Must meet all other agency employment requirements.&nbsp;</li><li>Must meet all requirements as outlined on the attached job description.</li></ul>Salary: At least $46,603 annually; to commensurate with education and experienceHours: Full-time exempt positionAvailable:&nbsp; Immediate StartDate Posted:&nbsp;August 28th 2025How to Apply:&nbsp; Submit employment application and resume to <a href="mailto:jobapps@mcbdd.org" target="_blank">jobapps@mcbdd.org</a>Questions:&nbsp; Please contact Katie Cantrell (Human Resources Clerk) at 330-725-7751 ext. 288The Medina County Board of Developmental Disabilities is an Equal Opportunity Employer

Title Temporary Senior Coordinator, Talent Partnerships&nbsp; Description Department: Marketing &amp; CommunicationsReports to: Senior Manager, Digital Marketing Talent PartnershipsJob Type: Temporary - Full Time - HybridJob Classification: Hourly (Non-exempt)Workplace Location: Los Angeles - 8949 WilshireSummary/Objective:The Academy of Motion Picture Arts and Sciences is seeking a Senior Coordinator, Talent Partnershipsto support its influencer and talent engagement efforts across major digital campaigns and tentpole events, including the Oscars.The Senior Coordinator will work closely with internal stakeholders and external representatives to help identify and track talent, manage communication workflows, and provide hands-on support during high-visibility events. You'll be instrumental in maintaining organization, accuracy, and professionalism in a fast-paced, high-volume environment, contributing to initiatives that shape how The Academy shows up on social media and in cultural conversation.This is a temporary position through April 30, 2026. We strongly encourage applicants from underrepresented backgrounds to apply.Essential Functions of the Job:Influencer Research &amp; Roster Management<ul><li>Identify and track emerging influencer talent.</li><li>Maintain and update bios, social metrics, and representation contacts.</li><li>Assist in vetting talent for brand alignment.</li></ul>Talent Communications &amp; Coordination<ul><li>Track and flag key email threads and timelines.</li><li>Support the flow of communication between internal teams and reps.</li><li>Share daily status updates, especially ahead of major events.</li></ul>Contract &amp; Logistics Tracking<ul><li>Help manage spreadsheets for contracts, proposals, and deliverables.</li><li>Review details for accuracy and personalization.</li><li>Support logistics planning for live events and content moments.</li><li>Invites &amp; RSVP Management.</li><li>Format digital invitations and manage RSVP forms.</li><li>Track attendance, +1s, and event access details.</li><li>Coordinate and track influencer gifting efforts, including recipient lists, personalization, and fulfillment.</li></ul>Platform Support<ul><li>Prep and manage campaign tracking tools.</li><li>Coordinate opt-ins and monitor deliverables.</li><li>Pull platform and campaign metrics for internal use and post-show reporting.</li></ul>On-Site &amp; Event Support<ul><li>Be on the ground during major events to assist with talent needs.</li><li>Troubleshoot in real time to keep things running smoothly.</li></ul>Qualifications and Requirements:<ul><li>A bachelor's degree in communications, marketing, media, or a related field. Equivalent experience will be considered.</li><li>1-2 years of experience supporting influencer, talent, or social media campaigns, ideally in entertainment, events, or agency settings.</li><li>Strong organizational skills and comfort managing complex spreadsheets and timelines.</li><li>Impeccable attention to detail - accuracy in names, dates, and deliverables is essential.</li><li>Professional email and communication instincts, with a strong sense of discretion.</li><li>Familiarity with influencer platforms and campaign tools (Tagger or similar is a plus).</li><li>Experience coordinating with talent reps (agents, managers, publicists).</li><li>Comfort working under pressure and shifting priorities during live events.</li><li>A proactive, collaborative mindset. You're a team player who anticipates needs.</li><li>A commitment to inclusive, respectful communication.</li><li>A genuine interest in social media, pop culture, and the entertainment landscape.</li></ul>Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception:Medical and religious accommodations approved by the Office of People &amp; Culture.Compensation: The expected salary range for this role is $23.00 - $25.00. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.)#LI-DNI&nbsp; Position Requirements &nbsp; Full-Time/Part-Time Full-Time&nbsp; Position Temporary Senior Coordinator, Talent Partnerships 10/25&nbsp; Location Beverly Hills&nbsp; About the Organization The Academy of Motion Picture Arts and Sciences is a global community of more than 10,000 of the most accomplished artists, filmmakers and executives working in film. In addition to celebrating and recognizing excellence in filmmaking through the Oscars, the Academy supports a wide range of initiatives to promote the art and science of the movies, including public programming, educational outreach and the Academy Museum of Motion Pictures. &nbsp; EOE Statement The Academy is committed to equal opportunity in employment and to creating and valuing diversity in its workforce. Maintaining a diverse workforce is important to the Academy. The Academy enforces a strict policy that prohibits discrimination in hiring, training, compensation, promotion, transfer, or termination, whether on the basis of race, color, national origin, religion, sex, disability, age, veteran status, sexual orientation or genetic information. This includes a workplace that is free of all forms of harassment. Also, to help foster diversity, the Academy uses programs that ensure fairness of opportunity, pay, and growth to all applicants and employees. Every employee of the Academy is required to follow this policy and to preserve the Academy’s commitment to diversity.&nbsp; This position is currently accepting applications. Apply Now

Academy Of Motion Picture Arts and Sciences

Academy Of Motion Pictures

Temporary Senior Coordinator, Talent Partnerships

<h3>Job Description:</h3>The RoleAs Vice President, Workplace Investing ('WI') – Fidelity Consulting you are responsible for overseeing the delivery of strategy consulting projects on behalf of our Workplace Investing Business, which includes Fidelity’s retirement and healthcare benefits business lines. Our projects aim to solve the most critical business issues, and your role is highly valued by WI business leaders to drive critical thinking forward. Your thought leadership, team management, and client relationships help to shape the future of the WI business. In addition, your work as an integral member of the Fidelity Consulting ('FC') management team helps to strengthen our group.Our Vice Presidents lead strategic projects critical to our WI business. These projects are typically staffed with three to six associates over a four-to-six-month timeframe. As Vice President, you help scope the projects, lead and manage workstreams, and partner with Wealth business leaders to drive successful outcomes.<h3>The Expertise &amp; Skills You Bring </h3><ul><li>Demonstrated interest or experience in the financial services industry, with the strong knowledge of the retirement and/or healthcare benefits industry, customers, and products and services</li><li>Have worked in one or more areas of the retirement or healthcare benefits industry with direct experience with customers, products, or services</li><li>The position requires significant consulting experience with multiple years in the project manager role and experience counseling clients/partners, preferably with a top tier consulting firm.</li><li>You must have outstanding analytical, communication, conceptual thinking, project management and problem-solving capabilities.</li><li>You have both the flexibility and the skill to lead and contribute to teams.</li><li>MBA degree or equivalent degree or experience is preferred </li><li>Experience with project and team management, specifically including strategy development, evaluation of new retirement or healthcare benefits products and services, and business transformation</li><li>In depth understanding of the retirement and healthcare benefits industry market dynamics, economic structures, competitor landscape, products and offerings and customer trends</li><li>Understanding of key retirement and healthcare benefits activities including but not limited to defined contribution, defined benefit, stock plan services, and health benefit administration.</li><li>Ability to synthesize analysis and research into strategic insights and practical recommendations, including strategic analysis, financial analysis, operational analysis and primary/secondary research</li><li>Capable of influencing and providing strategic guidance to senior management, through both personal interactions as well as the creation and delivery of researched based conclusions.</li><li>Ability to bring ideas to increase collaboration between the WI organization and broader Fidelity</li><li>Ability to assess risk and operationalize findings – turning research into actions</li><li>Proficient in quantifying challenges and requirements related to execution</li><li>Driver of decisions in complex environments with multiple partners</li><li>Adept at leading multiple projects/initiatives at once</li><li>Skilled in building relationships with peers and executives in a variety of capacities</li><li>A desire to work with people development and mentoring</li></ul><h3>Note: Fidelity is not providing immigration sponsorship for this position</h3><h3>The Team</h3>Fidelity Consulting ('FC') consists of ~100 strategy consultants, some like yourself, who are directly aligned to a business unit, and others who move across projects as business need dictates. Fidelity Consulting addresses strategic challenges and opportunities with thoughtful and rigorous analysis, and by providing provocative points of view. We deliver value in a variety of ways, from leading projects focused on growth and innovation, to consulting on enterprise-wide initiatives. As a part of the FC team, you will gain exposure to a wide variety of strategic business challenges – ultimately preparing you for increasing leadership roles at Fidelity.The base salary range for this position is $130,000-264,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Consulting

Fidelity Investments

VP Consulting, Workplace Investing

<h3>Job Description:</h3>Director, Product Owner The RoleFidelity Charitable is actively seeking an experienced digital leader to drive key initiatives evolving the next generation giving platform. This role is part of the Portfolio delivery team responsible for delivering on a strategic multi-year plan to reimagine the digital experience and solutions for donors, associates, advisors and non-profits. As a Director, Product Owner, you act as a catalyst and vision-keeper for agile teams. You support multiple teams’ delivery by ensuring the backlog is prioritized, engaging actively with the teams, guiding teams towards solutions, measuring impacts, and broadcasting results to the broader organization. The product owner communicates with stakeholders, while simultaneously working to connect the teams to users and the broader business. This role will also be responsible for assisting with broader advisor and non-profit solutions area needs for things like, prioritizing across team backlogs, strategic thinking and success metric analysis.<ul><li>Engagement with broader Fidelity Charitable staff to identify and deliver platform enhancements that drive user experience and donor results</li><li>Serve as Product Owner throughout agile process, ensuring user stories and business acceptance criteria meet business requirements and user expectations</li><li>Mentor/Coach other Product owners on standards and best practices</li></ul>The Expertise and Skills You Bring<ul><li>8+ years product management/ product owner experience</li><li>BA or BS, MBA a plus</li><li>Ability to manage requirements and backlogs for up to two teams.</li><li>A passion for innovation and big picture thinking, while also being able to comprehend and communicate details of feasibility and delivery</li><li>A background in agile methodologies at scale</li><li>A Product mindset that indexes to client obsession, outcomes, and execution</li><li>Ability to collaborate with cross functional teams to deliver value for our associates and end users</li><li>Ability to translate cross functional business goals, epics, and user stories for an Agile team</li><li>Experience creating product backlogs, prioritized based on value, size, risk, and other relevant considerations</li><li>Experience encouraging teams to take ownership for their commitments without sacrificing quality or sustainable pace</li><li>Comfort with emerging technologies, assessing new opportunities and engaging with creative thinkers passionate for how technology is best used to make giving easier and impactful</li><li>Strong communication skills with experience presenting to senior audiences and stakeholder management</li><li>Strong problem-solving and decision-making skills</li><li>Experience working closely with agile teams to define initiative roadmap, prioritize backlog(s), and define a Minimum Viable Product</li><li>Create and maintain strategy decks and provide regular roadmap updates</li><li>Passion from solving problems without leading with solutions</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamThis team is part of the Advisor and Non-Profit Solutions Product Area within Fidelity Charitable, whose mission is to grow the American tradition of philanthropy by providing programs that make charitable giving accessible, simple and effective.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Product Owner

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety.You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Services Representative - Midlothian, VA

<h3>Job Description:</h3>Fidelity Health is looking for a Senior Software Engineer in Test to join the Fidelity Health Benefits technology team. The ideal candidate enjoys designing, developing and maintaining automated test suites to ensure product quality and release readiness. We are seeking a hard-working individual capable of bringing a software engineering mindset to our testing practices.The TeamThe team will be working on developing a test strategy and implementation of key technical solutions in quality engineering to enable the development team to quickly iterate and deliver internal tooling capabilities within Health Care Expense Management team specifically working on HIPAA Compliant Applications Access Platform (HCAAP). The individual will establish new automation infrastructure, maintain existing automation, and create reusable tests artifacts to streamline testing processes. You will be part of a scrum team as well as part of the Health Care Group QA Chapter. Key areas of focus will be frictionless test automation, generic test data management, Mid-Tier automation framework, predictive analytics and CICD Integration.The Expertise You Have<ul><li>Minimum BS or equivalent experience in Computer Science or Engineering.</li><li>6 - 9 years of experience in software development, with hands-on expertise in application test automation frameworks such as Cypress, Playwright, and/or Selenium.</li><li>Proven experience with commercial software development using object-oriented design methodology.</li><li>Strong knowledge of web development technologies, such as HTML, CSS, and JavaScript.</li><li>Proficiency in Java, JavaScript and Python.</li><li>Experience working with relational databases (RDBMS), REST APIs, and related tools like SQL, Rest Assured, and Postman</li><li>Experience with Cloud platforms (Azure) and GraphQL is a plus.</li><li>Experience with event-driven applications (e.g. Azure Service Bus, Kafka) is a plus.</li><li>Demonstrated technical experience as an automation engineer/software engineer working across a diverse range of applications at multiple layers of the technology.</li><li>Excellent collaboration skills and a strong team player.</li></ul>The Skills You Bring<ul><li>You will work with your agile delivery team, chapter lead and QA team members to understand domain and accelerate their test automation strategy to enable delivery velocity.</li><li>You are a strong contributor with a collaborative work style, and you enjoy designing and implementing efficient and effective test strategies.</li><li>You have experience in testing distributed applications at multiple layers of the technology stack using a variety of automation frameworks.</li><li>You have expertise with using Java or JavaScript and experience with Cucumber/BDD.</li><li>You have confirmed knowledge of CI/CD principles using Jenkins and Git and can make recommendations on how to best include test automation into pipelines.</li><li>Work in a team of SDET’s focused on automation standard methodologies and building reusable artifacts.</li><li>You bring a learning mentality to your work and are eager to master and adopt new technologies.</li><li>You have a shift left mindset prioritizing early testing and quality integration.</li><li>You thrive in an Agile environment and believe in the value of T-shaped squad members.</li></ul>The Value You Deliver<ul><li>Designing test automation suites to support healthcare administration systems.</li><li>Participating in testing strategy for system conversion activities</li><li>Working and collaborating on emerging technologies to solve legacy test challenges.</li><li>Implementing test infrastructure that can deliver business values immediately but also grow interactively.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Software Engineer in Test

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRAThe base salary range for this position is $45,000 - $70,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Financial Services Representative - Columbia, MD

<h3>Job Description:</h3>The Role The Alternative Investments Brokerage Operations role is responsible for processing trades accurately on behalf of our clients and in a timely manner to mitigate risk and exposure to the organization. These activities are performed daily and require adherence to policies, procedures, and regulatory guidelines We have multiple openings in Jersey City and Westlake. These are the options for team placement. There will be an application question around your preference for focus area within Alternative Investments: <ul><li>Trading: This team is responsible for supporting all subscription, capital call, and redemption activities involving Alternative Investment (AI) positions moving into or out of NFS custody. They play a critical role in identifying and escalating potential risks to the organization, managing outbound client communications, and ensuring that all decision-related transactions comply with internal policies and regulatory standards. The team regularly interacts with fund companies and their transfer agents to resolve issues and facilitate smooth processing. Additionally, they educate clients on Alternative Investment policies and procedures, documentation requirements, and how to navigate the online system effectively. </li></ul><ul><li>Service: In this role you will be on the phone taking approximately 30-60 inbound calls daily from clients roughly 95% of the day dealing with a range of issues for our customers. The associate will be managing multiple client requests/issues that must be completed within a tight timeframe. The associate will be responsible for monitoring customer adherence to internal guidelines in addition to building and maintaining strong relationships while providing a superior level of customer service. In this position, the associate will be responsible for having the technical expertise to respond to inquiries on a variety of alternative investment issues. </li></ul><ul><li>Follow Up/Out of Standard: The Follow Up team is tasked with analyzing and researching pending transactions such as trades, ACAT and Non-ACAT Receives, Internal Transfers, and Conversions with issuers for settlement. The associate will be responsible for handling research requests regarding pending transactions and for resolving complex issues in a timely manner. The Follow Up team is also responsible for outreach and education to sponsors who are delinquent in their required reporting, such as reconciliation files and auditor opinion letter. The associate will also be responsible for several other ancillary processes for the department. </li></ul>The Expertise and Skills You Bring <ul><li>College degree preferred </li></ul><ul><li>2+ years of brokerage operations experience preferred </li></ul><ul><li>Prior experience with alternative investments and transfers process experience is preferred </li></ul><ul><li>Detail oriented, ability to work effectively with minimal supervision </li></ul><ul><li>Team player with capability to help maintain a positive work environment </li></ul><ul><li>Strong analytical and decision-making skills </li></ul><ul><li>Ability to prioritize and work effectively in a fast-paced environment with multiple deadlines and processes </li></ul><ul><li>Ability to handle and resolve complex problems </li></ul><ul><li>Strong verbal and written interaction skills including ability to explain complex processes </li></ul><ul><li>Effective time management skills and ability to prioritize and multi-task </li></ul><ul><li>Strong PC skills - Word, Excel and Access </li></ul><h3>Note: Fidelity will not provide immigration sponsorship for this position.</h3>The Team Operations &amp; Services Group (OSG) provides superior customer service to Fidelity's Institutional Products Group's businesses through innovation, dedication and commitment to excellence. With eight operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over the counter, listed equities, options, bonds, and mutual fund transactions daily. An Alternative Investment (AI) is a highly specialized investment vehicle that is tailored to sophisticated, high net-worth investors and is not traded on any public market. Our Alternative Investments group services all Fidelity lines of business and handles end-to-end operations from onboarding of assets, all transactions, reconciliation, and servicing requests. The base salary range for this position is $40,000-76,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Brokerage Operations

Senior Representative, Alternative Investments

<h3>Job Description:</h3>SQUAD LEADThe RoleOwns alignment on “what” and “when” work is performed through ongoing planning and prioritization of a product backlog. Partners with other product delivery leaders to influence broader strategic decisions, roadmaps and resource requirements, and set and refine the mission.Responsible for balancing strategic and program level requirements in the product with core and maintenance changes including TLM, enterprise technology strategy prioritization. Brings together a team of squad members to execute on specific product features. Enable working iteratively, innovate through testing and experimentation and learn from failures while celebrating success. Understands the technology ecosystem (standards, practices, processes &amp; tools); translate, define and understand technical requirements needed to deliver capabilities/features.Shared responsibilities with functional Chapter Leaders for quality delivery and releases of discrete product features and capabilities; as well as talent planning and squad member development. Directly accountable to the product area leadership, with matrixed accountability to Technology leadership.Dedicated to developing personal leadership and management skills. Expertise and Skills you bring<ul><li>Define and communicate squad mission, roadmap and establish objectives to motivate team and align partners</li><li>Research, analyze and recommend new feature opportunities aligned to product area strategies</li><li>Collaborate with Chapter Leaders, Architects and Scrum Masters where applicable, to plan and execute roadmaps and initiatives, measure and report on progress to leadership</li><li>Anticipate and prioritize client/partner needs through ongoing interactions to represent their voice</li><li>Manage squad backlog to prioritize, plan and execute against delivery sub-initiatives; ensure alignment on the “what” and “when” work is performed</li><li>Take input from functional Chapter Leadership (Technology) on core and maintenance, enterprise and security related backlog items for prioritization</li><li>Make trade-off decisions balancing quality, cost, and timelines</li><li>Ensure engineering excellence, quality delivery and releases of discrete product features and capabilities, partnering with other delivery leadership roles, such as aligned Chapter Leaders</li><li>Measure performance against established objectives and KPI’s to deliver on agreed upon business, technology, and people results</li><li>Identify squad member expertise required partnering with functional leaders to allocate resources as needed and aligned to business standard.</li><li>Contribute to plans for aligning squad members in partnership with functional leaders, optimize talent utilization, create learning opportunities to develop skills in assigned product or capability.</li><li>Makes trade-offs across product teams to align resources to highest priorities based on product lifecycle &amp; strategy</li><li>Coach and empower squad members to prioritize work, execute and achieve business results</li><li>Enable squad members to iterate, innovate, open and honest feedback, learn from failures and celebrate successes</li><li>Enable squad member growth, development and learning, in partnership with Chapter Leaders</li><li>Experience designing, developing and maintaining dynamic products and solutions</li><li>Financial services experience, preferred</li><li>Agile experience with Jira and Jira Align experience preferred</li><li>Data-focused approach to understanding customer needs, translate strategic objectives into action, and prioritize to improve value delivered</li><li>Grasp sophisticated product features and break them into clear and concise stories with well-defined business value and acceptance criteria and optimally communicate these</li><li>Experience leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams</li><li>Establish and maintain unquestioning relationships as you work collaboratively across Fidelity to deliver business outcomes and seek out the expertise of colleagues to advise on your approach</li><li>Intellectually curious and model a culture of continuous learning, mentoring and coaching</li><li>Role specific skills, e.g., strong business/technical knowledge related to products providing financial guidance related to retirement</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamThe Fidelity Charitable Gift Fund (“the charity”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, the charity has introduced tens of thousands of donors to the benefits — an increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. The charity is governed by an independent Board of Trustees, which has hired Fidelity Charitable, a business unit of Fidelity Investments, as the service provider of the charity. These services include Program Development, Investments, Service Delivery, Marketing, Finance, Tax, Technology, Compliance, Risk, and Fundraising.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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