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Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position SummaryThis position is responsible all imported goods and coordinating the exportation of items in a manner consistent with company policies, government regulations, and applicable laws.Position Type: Full Time, Exempt Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>The Customs and Trade Compliance Manager will provide expertise and oversight of a broad range of import, export, trade remedies, origin determination, customs valuation, anti-dumping and countervailing duty and other trade compliance activities. </li></ul> <ul><li>Monitor and keep current on the rapidly changing trade environment, trade-related regulatory and legislative changes, customs rulings, and court decisions; communicate impact to the business and take appropriate actions to protect and deliver benefit to the business. </li></ul> <ul><li>This role focuses on mitigating risk, monitoring regulatory changes, and developing and enhancing the company’s trade compliance framework. Develop and implement trade compliance risk mitigation programs and strategy. </li></ul> <ul><li>Perform and manage import/export audit program, implement scorecard to measure customs and trade compliance, execute after action review to determine root cause and implement corrective actions. </li></ul> <ul><li>Manage and communicate with U.S Customs &amp; Border Protection and other governmental departments to resolve import and export issues. Create response to CF28, CF29, and other requests. </li><li>This position requires a manager with strong knowledge of customs valuation, origin determination, AD/CVD investigations, has robust analytical skills to scrutinize case scope to determine applicability. </li></ul> <ul><li>This role will be responsible for the development, execution, and maintenance of the U.S compliance program. </li></ul> <ul><li>Ensure company compliance with all applicable customs and trade regulations, enforce compliance, create, and deploy policies and procedures, deliver training, develop, and drive process improvements and to optimize duty reduction with all available duty mitigation programs. </li></ul> <ul><li>Drive cost savings and efficiencies through continuous improvement and effective management of trade compliance program, efficient internal processes, free trade utilization, return goods provisions, section 301, etc. </li></ul> <ul><li>Classify goods and maintain databases for all products. </li></ul> <ul><li>Provide subject matter expert advice and guidance regarding all aspects of trade compliance. </li></ul> <ul><li>Collaborate with cross-functional teams, including legal, finance, and supply chain, to ensure trade compliance requirements are integrated into business operations. </li></ul>Minimum Qualifications<ul><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li><li>Must have extensive knowledge in importing, exporting, and global trade compliance, including tariff classification, customs valuation, customs audits, and C-TPAT requirements</li><li>Bachelor’s degree or A CHB licence plus 5 years’ experience.</li><li>Five years’ experience with importing parts and/or machines</li><li>Licensed Customs Broker</li><li>Knowledge and experience with Drawback and FTZ procedures</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in business or related field</li><li>Seven years of experience with importing parts, spares and/or machinery.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficiency with Microsoft Word, Excel, Access and PowerPoint</li><li>Excellent verbal, written and interpersonal communication skills</li><li>Effective time management and organizational skills</li><li>Familiar with conducting regulatory audits</li><li>Experience working with U.S. Customs officials</li><li>Knowledge of international trade laws and regulations</li></ul>Job Conditions:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

Import/Export Compliance Manager

Reporting directly to the Vice President, Financial Aid, in a multi-faceted, multi-location academic and corporate setting, the Director, Default Management is responsible for managing the default management function that includes, but is not limited to: managing cohort default prevention and reporting for both American Career College and West Coast University, supervising, training, and motivating the Default Management staff to provide excellent customer service to student loan borrowers, collaborating with campus Financial Aid Directors to provide loan counseling oversight, training, and guidance to campus financial aid staff, coordinating loan entrance and exit counseling workshops at all campuses, maintaining reports of students entering repayment and delinquency for appropriate outreach, managing outreach assignments to default management specialists, and developing and maintaining relationships with loan servicers to facilitate resolution of student or data problems.&nbsp;Essential Functions and Responsibilities<ul type="disc"><li>Performs all duties of Default Management Specialists in addition to the duties listed separately in this section.</li><li>Provides daily oversight and supervision of Default Management Specialists and Default Management Supervisor.</li><li>Prepares performance reviews, communicates goals, and provides appropriate feedback on performance in accordance with institutional guidelines and standards. Assists with employee recruitment and hiring.</li><li>Provides training on student loan borrowing, counseling, and repayment, and collections for new and existing Default Management Specialists and campus financial aid staff.</li><li>Accesses reports from the National Student Loan Data System, private lenders, DOE servicers, and Borrower Connect to monitor borrowers in repayment and delinquencies. Reviews, analyzes and researches data and resolves errors appropriately. Maintains detailed records of borrowers and outreach efforts for both American Career College and West Coast University borrowers.</li><li>Monitors performance of Default Management Specialists to ensure that outreach is appropriate, effective, and in compliance with federal, state, and institutional rules and regulations. Assigns, monitors and reviews time spent on callings, e-mails, internet social networking by staff. Ensures tasks delegated are completed accurately and in timely fashion, and are appropriately documented in CampusVue.</li><li>Trains campus Financial Literacy staff on student loan entrance counseling presentations, graduate exit counseling presentations, and other financial outreach to student borrowers. Develops loan counseling materials and PowerPoint presentations for campuses.</li><li>Schedules graduate exit counseling workshops at each campus and maintains calendar of new student orientations and graduate workshops for all campus locations. Ensures that counseling sessions are provided within 30 days of graduation date to all upcoming grads. Monitors Experian, Accurint, and Borrower Connect billing for accuracy and appropriate allocation and submission to Accounting.</li><li>Performs other duties as assigned.</li></ul>&nbsp;Required Education, Certifications, and Licensures<ul type="disc"><li>Bachelor's Degree from an Accredited University or College</li><li>Cannot be in default on a federal loan or owe repayment of a federal grant.</li><li>Valid California Driver's License required.</li></ul>&nbsp;Required Experience and Skills<ul type="disc"><li>Five to seven years of default management or collections experience.</li><li>Two years supervisory or managerial experience.</li><li>Experience with MS Office, with expertise in MS Excel required.</li><li>Excellent analytical and organizational skills.</li><li>Ability to analyze financial data and prepare financial reports, statements, and projections.</li></ul>&nbsp;Preferred Education, Certifications and Licensures Preferred Experience and Skills<ul type="disc"><li>5+ years' experience as a default management specialist</li><li>5+ years of management experience</li><li>Bilingual English/Spanish</li><li>Thorough knowledge of federal Title IV student loan programs preferred.</li></ul>&nbsp;#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Director, Default Management

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Social Worker (SW) provides and coordinates a wide range of social services including psychosocial support to patients and their families.Qualifications:<ul><li>Master’s degree or above in Social Work (CSWE accredited); SWs hired before 2009 who have degrees in other fields are grandfathered in; SWs hired before 4/21/2019 who have BSWs are grandfathered in; Bachelor’s degree may be considered depending on geographic area (Note: Home Health requires MSW)</li><li>Employees working in Georgia require current Georgia LCSW</li><li>Minimum of one (1) year of experience including social work/counseling internship in health care or hospital setting</li><li>Familiarity with and working knowledge of the concepts and practices of both adult and pediatric patients:&nbsp;&nbsp; Hospice: death and dying &nbsp;Palliative: serious illness</li><li>Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system</li><li>Experience in children, family, and group modalities</li><li>Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload</li><li>Able to remain calm, professional, trouble shoot and intervene with patient/family crisis situations.</li><li>Able to demonstrate high ethical standards in areas of Hospice mission, confidentiality, sensitivity, and flexibility</li><li>Excellent communication (verbal and written) and interpersonal skills</li><li>Ability to work in a team environment and intervene appropriately</li><li>Mobile Driver - Valid driver's license and automobile insurance per Company policy</li><li>Ability to travel to off-site locations</li><li>Ability to physically access any home, hospital, clinic, nursing home, and assisted living facility (i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc.)</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with company policies, procedures and standard practices.</li><li>Observe company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the micro and macro levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate.</li></ul>Job Responsibilities:<ul><li>Performs and documents psychosocial assessment.</li><li>Empowers patient/families to negotiate with resource providers and make decisions on their own behalf.</li><li>Assists other clinical staff in (1) understanding family dynamics as well as significant social and emotional factors related to health problems and (2) developing a plan to address issues in a nonjudgmental manner.</li><li>Maintains documentation in a manner that reflects timeliness, completeness, accuracy, legibility, clarity of goals and interventions.</li><li>Consults and collaborates with other professionals to promote quality care and continuity of patient/family care.</li><li>Performs other duties as assigned.</li></ul>Home Health Specific:<ul><li>Participates in the development of the individualized Plan of Care and participates in Case Conferences.</li><li>Observes clinical symptoms, reaction to treatment regimen, and emotional status and reports to the appropriate staff along with pertinent changes.</li><li>Anticipates barriers to pain and symptom management; identifies differences in goals of curative and palliative care; and provides appropriate education.</li><li>Respects patient’s wishes and stated goals when planning and providing care.</li></ul>Hospice Specific:<ul><li>Shares joint responsibility with other clinicians and volunteers to provide care to patients and families including psychosocial support, advanced directive information, development of Plan of Care, and other social services depending on the patient/family needs.</li><li>Attends and participates in Interdisciplinary Group (IDG) meetings; assists in developing and updating the Plan of Care; facilitates understanding of social services and bereavement aspects of care, and provides team with goals and interventions for patient/family care.&nbsp;</li><li>Evaluates bereavement needs including making condolence calls, evaluating risk and coordinating the Plan Care with Bereavement staff.</li></ul>Palliative Care Specific:<ul><li>Assists the palliative care team and/or directly facilitates patient-family meetings for goal setting and advance care planning.</li><li>Provides emotional support for patients and families facing serious illness.</li><li>Coordinates educational and outreach services relevant to the social services – palliative care interface.</li><li>Provides liaison function: (1) between system-wide outpatient palliative care team and inpatient palliative care team, discharge planning and social service departments and (2) between palliative care team and community hospice, home care agencies, long term care facilities and other community services.</li></ul>Job Description Addendum for Social Worker in the Florida Keys &amp; North Florida (3A):Duties may also include performance in bereavement counseling and volunteer coordination.<ul><li>Evaluates the bereavement care needs for survivors (i.e., adults, children, families) in accordance with Company policy.&nbsp; Provides grief guidance and support to maintain the Plan of Care.</li><li>Facilitates bereavement and holiday support groups for children and adults.&nbsp; May attend memorial services.</li><li>Maintains bereavement documentation in a manner reflecting timeliness, completeness, accuracy, legibility, clarity of goal, evaluation, plan, and intervention.</li><li>Recruits volunteers through community networking activities and marketing efforts.&nbsp; Screens potential volunteers through intake calls and interviews, and in training.</li><li>Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for Social Services/Bereavement, events, administrative support, and various other roles.</li><li>Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition.&nbsp; Participates in volunteer-related special events, committees and task force groups.</li><li>Maintains records of volunteers, ensuring that all file requirements are met and kept current.</li><li>Participates in interdisciplinary group (IDG) meetings; providing feedback about patients and family members and serves as a liaison between team members and volunteers.</li></ul>Compensation Pay Range: $53,623.86 - $80,435.79This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

Chapters Health System

Social Worker

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!SIGN ON BONUS AVAILABLE! BENEFITS DAY 1! Role: The Admission RN assesses patients in their place of residency or in hospitals and initiates care into the services of Chapters Health System. Ensures a seamless transition to Care Navigation and serves as an ambassador of the Organization.Qualifications:<ul><li>Current license as RN in the state where the employee will be working</li><li>Minimum of one (1) year nursing experience; hospice or hospital experience preferred</li><li>Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system</li><li>Strong clinical assessment skills with preferred background in emergency department or ICU</li><li>Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system</li><li>Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred</li><li>Ability to present services in a professional and articulate manner</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Reliable transportation to meet schedule</li><li>Ability to work in a team environment and intervene appropriately</li><li>Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload</li><li>Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong goal/outcome orientation with exceptional time management skills</li><li>Excellent customer service focus</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross.</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Completes clinical admissions for all Company services including, but not limited to:</li><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy ○ Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Care Navigation staff to ensure timely follow-up.&nbsp; When assignment is complete, informs the Care Navigation team and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li><li>During times of emergencies (i.e. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency.</li><li>Performs other duties as assigned.</li></ul><h4>Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):</h4><h4>While performing the duties of this job, the following abilities are required:&nbsp; see; hear; talk; walk; use hands to finger, handle or feel.</h4><h4>Frequently required to:&nbsp; stand; sit; reach with hands/arms; lift; bend; balance.</h4><h4>Occasionally required to:&nbsp; pull; push; stoop/crouch; kneel; climb stairs.</h4>Compensation Pay Range: $65,996.22 - $98,994.33This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

RN, Admissions LifePath Hospice

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Under RN supervision, the LPN, Continuous Care is responsible for providing nursing interventions and teaching skills to maximize patient comfort and to enhance the quality of life to the patient/family unit.Qualifications:<ul><li>A high school diploma or G.E.D. or an equivalent combination of education and experience</li><li>Current LPN licensure in the state of employment</li><li>6 months experience as LPN preferred</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross.</li><li>For current Hope Employees: BLS should be obtained by January 1, 2025</li><li>For current Capital Caring employees: BLS should be obtained by November 1, 2024</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Reliable transportation to meet visit schedule</li><li>If working in an inpatient unit certificate of completion of 30 hour Infusion Therapy Course and in-house 8-hour Infusion Class preferred</li><li>Ability to communicate (written and verbal) in English</li><li>Flexible schedule to meet the needs of patients</li><li>Ability to use equipment with visual and auditory mechanisms</li><li>Ability to manage the emotional stress of working with and caring for terminally ill patients and their families</li><li>Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation</li><li>Can work within their scope or practice per state regulations</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company’s health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Under the direction of an RN, provides nursing tasks to patients and families such as continuous care, dressing changes, catheter changes as identified in the plan of care developed by the Interdisciplinary Group (IDG).</li><li>Demonstrates clinical skills regarding application of Company policies and procedures such as:&nbsp; medication administration, symptom management, and patient/family relationships.</li><li>Observes/monitors patients for alterations in body systems, pain and symptoms and reports to RN.</li><li>Observes and reports signs of adverse reactions and responses to treatments and reports to RN.</li><li>Reports findings to physicians, APRNs and physician’s assistants following collaboration with RN.</li><li>Performs venipuncture for blood specimens.</li><li>Performs Central Venous Line (CVL) site observation/inspection;&nbsp; venous access device dressing, cap change and flushing venous access device; IV medication and fluid administration, IV pushes (per procedure) and venipuncture.&nbsp; May not make any changes to infusion pump including, but not limited to, rate changes and IV bag changes.</li><li>Documents per policy and procedure in medical record.</li><li>During times of emergencies (i.e. Hurricanes, etc.), the LPN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency</li><li>Performs other duties as assigned.</li></ul>Some locations may require:<ul><li>Cross training to Hospice House positions of equal licensure/certification and scope when census calls for flexible staffing.</li></ul>Compensation Pay Range: $21.64 - $31.17This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

LPN-Continuous Care

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Benefits effective Day 1 Schedule Monday-Friday - Days Mileage Reimbursement Shared Responsibilities: - Conduct home visits, phone calls, and follow up to engage participants. - Document all patient interactions in the EMR promptly. - Act as liaison between participant/family and care team. - Participate in team meetings, trainings, and quality improvement projects. - Promote Hope PACE's mission and values. - Maintain confidentiality and professional boundaries. Support for Nursing Case Managers: - Assist patients in attending medical appointments and report attendance to Nursing Case Manager. - Provide appointment reminders and follow up outreach related to healthcare visits. - Observe and report medication compliance during home or community visits. - Support patients in adhering to treatment and wellness goals using motivational interviewing. - Record patient care interactions in the EMR within 24 hours. - Communicate patient status or concerns to the Nursing Case Manager. - Attend interdisciplinary care plan meetings to support care coordination. - Manage assigned caseload, prioritizing based on medical acuity. - Participate in clinical team huddles or rounds. - Maintain HIPAA compliance when handling PHI. Support for Social Workers: - Build trusting relationships to identify unmet social or emotional needs. - Refer participants to community resources for food, housing, transportation, etc. - Assist with applications or follow ups for community based services. - Help participants navigate non-medical systems (e.g., Social Security). - Advocate on behalf of participants with service providers. - Provide emotional support and culturally appropriate health education. - Communicate social or behavioral changes to the Social Worker. - Attend social work case review meetings or planning sessions. - Collaborate to reduce psychosocial barriers to care. - Promote participant autonomy, resilience, and community connection.Experience Requirements•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1–2 years of experience in community-based, public health, or social services preferred•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience working with older adults or underserved populations highly valued•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior experience in interdisciplinary teams or programs like PACE or home care is a plus•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Home visit, outreach, or case coordination experience beneficialEducation Requirements•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High school diploma or equivalent required•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Associate’s degree in a health-related field preferred (e.g., public health, human services)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Medical terminology coursework or training beneficialLicensure &amp; Certification•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CNA, EMT, or MA preferred but not required•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Completion of formal CHW certification program preferred•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Valid driver’s license and reliable transportation required for field visits•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs.<ul><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 3/31/2023</li></ul>Compensation Pay Range: $19.67 - $28.34This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

PACE Participant Support Coordinator/Community Health Worker

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: Under RN supervision, the Hospice LPN is responsible for providing nursing interventions and teaching skills to maximize patient comfort and to enhance the quality of life to the patient/family unit.Qualifications:<ul><li>A high school diploma or G.E.D. or an equivalent combination of education and experience</li><li>Current LPN licensure in the state of employment</li><li>IV certification required at time of hire beginning November 10, 2024. Employees in this job prior to November 10, 2024 will be required to obtain certification by June 10, 2025.</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross.</li><li>For current Hope Employees: BLS should be obtained by January 1, 2025</li><li>For current Capital Caring employees: BLS should be obtained by November 1, 2024</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Reliable transportation to meet visit schedule</li><li>If working in an inpatient unit certificate of completion of 30 hour Infusion Therapy Course and in-house 8-hour Infusion Class preferred</li><li>Ability to communicate (written and verbal) in English</li><li>Flexible schedule to meet the needs of patients</li><li>Ability to use equipment with visual and auditory mechanisms</li><li>Ability to manage the emotional stress of working with and caring for terminally ill patients and their families</li><li>Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation</li><li>Can work within their scope or practice per state regulations</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company’s health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Under the direction of an RN, provides nursing tasks to patients and families such as continuous care, dressing changes, catheter changes as identified in the plan of care developed by the Interdisciplinary Group (IDG).</li><li>Demonstrates clinical skills regarding application of Company policies and procedures such as:&nbsp; medication administration, symptom management, and patient/family relationships.</li><li>Observes/monitors patients for alterations in body systems, pain and symptoms and reports to RN.</li><li>Observes and reports signs of adverse reactions and responses to treatments and reports to RN.</li><li>Reports findings to physicians, APRNs and physician’s assistants following collaboration with RN.</li><li>Performs venipuncture for blood specimens.</li><li>Performs Central Venous Line (CVL) site observation/inspection;&nbsp; venous access device dressing, cap change and flushing venous access device; IV medication and fluid administration, IV pushes (per procedure) and venipuncture.&nbsp; May not make any changes to infusion pump including, but not limited to, rate changes and IV bag changes.</li><li>Documents per policy and procedure in medical record.</li><li>During times of emergencies (i.e. Hurricanes, etc.), the LPN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency</li><li>Performs other duties as assigned.</li></ul>Some locations may require:<ul><li>Cross training to Hospice House positions of equal licensure/certification and scope when census calls for flexible staffing.</li></ul>Compensation Pay Range: $21.64 - $31.17This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

LPN Cornerstone Hospice House Days - Sign on Bonus

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Thrift Store Manager is responsible for the day-to-day operational management of the store to ensure profitability while maintaining a high level of customer satisfaction. Also responsible for the coordination and supervision of 100+ Thrift Store Volunteers, Thrift Store Assistant, and Truck Driver(s). Works collaboratively with the Development Department.Qualifications: • Bachelor’s degree or an equivalent combination of experience and education • Minimum of five (5) years of related experience • Minimum of one (1) year management experience • Minimum of two (2) years’ experience in retailing, thrift, consignment or used merchandise sales • Experience in supervision of numerous volunteers or supervisory experience with a minimum of 20 employees for several years preferred • Strong communication (written and verbal) skills and well-developed interpersonal skills with the ability to work with and manage multiple volunteers and handle varied personalities from diverse backgrounds • Ability to work as a team member and develop and cultivate strong relationships with the volunteers, store staff, Company personnel, and the community • Ability to strategically plan ahead and be innovative • Ability to plan and implement marketing and promotional campaigns • Ability to secure financial support from donors and community businesses • Strong organizational and administrative skills • Results and goal oriented qualities • Ability to plan short and long term, sales strategies, goals and prioritize workloads; multi-task in a fast paced environment with delegation of activities and follow-up on results • Physical requirements: Position involves walking and standing, bending, pushing, pulling, carrying, engaging in repetitive motions, and occasional lifting of merchandise (with assistance) weighing up to 50 lbs. • Ability to use Microsoft Word, Excel and Internet technologies • Company Driver – Valid driver’s license and automobile insurance per Company policy. Ability to travel off-site to meet business needs. • Must have reliable transportation Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Leadership Factors: • Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience. • Initiative. Originate action to achieve goals. • Management Identification. Identify with and accept the problems and responsibilities of management. • Judgment. Make realistic decisions based on logical assumptions which reflect factual information and consideration of organizational resources. • Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitors results. • Leadership. Use appropriate interpersonal styles and methods in guiding others toward task accomplishment. • Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse. • Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance. Job Responsibilities: • Accountable for implementing sales, inventory and operational strategies including opening and closing processes, policies, procedures, and goals that are collaboratively determined with the VP of Development &amp; Executive Director Foundation and Director of Thrift Stores. • Secures donations from the community and oversees product pricing strategy and product processing to ensure revenue goals, cost objectives, and Net Income expectations are achieved. • Ensures store is presentable, fully stocked, and prepared for business at opening to ensure customer satisfaction. • Working collaboratively with Foundation team members, develops and implements sales, marketing campaigns, and promotional campaigns for the store that directly influences sales, donations and positively impacts volunteer morale. • Implements all back office functions including, but not limited to, processing of all cash transactions, bank deposits, store reporting, audits, customer transactions, and receiving. • Ensures proper training, coaching, staff development, assessment, and training modules are being completed. • Oversees inventory and assists with sorting and storing processes. Tracks inventory turnover to enable timely decisions to discount items and/or ship to other locations where consumer interest may be stronger. • Reports to the Director of Thrift Stores on sales progress by providing weekly and monthly reports of overall sales, percentage of sales in the various departments, percentage of sales goals reached, and overall operation of the store. • Identifies and corrects maintenance concerns while executing safety and security routines to prevent loss and guarantee employee, volunteer and customer safety; conducts daily safety inspections, before opening and throughout the day making sure floors are free of potential hazards, restrooms are in working order, and isles are clear. • Ensures volunteer training and scheduling needs are met; they are motivated and retained through proper management and training on Thrift Store Policies and Procedures, and store operations. • Performs other duties as assigned.Compensation Pay Range: $53,623.86 - $80,435.79This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

Manager, Thrift Store

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The Per Diem RN is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications:<ul><li>Current license as RN in the state where the employee will be working</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross.</li><li>Minimum one (1) year nursing experience; hospice or hospital experience preferred</li><li>Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Reliable transportation to meet visit schedule</li><li>Ability to use equipment with visual and auditory mechanisms</li><li>Ability to effectively communicate in English (verbal and written)</li><li>Flexible schedule to meet the needs of Hospice House patients</li><li>Ability to manage the emotional stress of working with and caring for terminally ill patients and their families</li><li>Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area</li><li>Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation</li><li>Employees working at PACE, certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs.</li></ul>Some locations may require:<ul><li>Cross training to hospice house or field (home/facility/admission) positions of equal licensure/certification and scope when census calls for flexible staffing</li><li>Completes clinical admissions for all Company services including, but not limited to:</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp; Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp;&nbsp; Identifies admission objections, concerns or other entry barriers and provides responses&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp;&nbsp;Educates patient/family on admission requirements and addresses immediate needs○ Completes informed consents and initial assessment according to regulations and Company policy ○ Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs○ Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort<ul><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Obtains Physician orders</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp;&nbsp;Completes documentation per Company policy<ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.</li><li>Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs.</li><li>Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices.</li><li>Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals.</li><li>Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness.</li><li>Attends patient deaths; prepares body for transport; oversees disposal of medications.</li><li>Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff.</li><li>Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines.</li><li>Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others.</li><li>Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses).</li><li>During times of emergencies (i.e. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency.</li><li>Performs other duties as assigned.</li></ul>Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance.Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.Compensation Pay Rate: $45.00This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

RN PRN

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Position Summary: The Compliance and Quality Specialist is responsible for supporting and advancing the organization’s compliance and quality improvement programs in alignment with CMS, AHCA, and PACE regulatory requirements. This role plays a key part in regulatory readiness, internal auditing, performance improvement initiatives, and Quality Assessment and Performance Improvement (QAPI) project management. The Specialist works collaboratively with interdisciplinary teams to promote regulatory compliance, patient safety, and continuous quality improvement across clinical and operational functions.Education and Experience<ul><li>Bachelor's degree in business, healthcare administration, Nursing, Public Health, Health Information Management, Quality, Compliance, or a related field required. (Work experience may substitute for educational degree.)</li><li>Minimum of 2-3 years of experience in healthcare compliance, quality, auditing, or regulatory oversight.</li><li>Demonstrated experience with CMS regulations, AHCA, and PACE program requirements strongly preferred.</li><li>Experience supporting or managing QAPI programs in a regulated healthcare environment preferred.</li></ul>Certificates, Licenses, Registrations<ul><li>Must possess a valid Florida Drivers' License, current auto insurance, and reliable transportation.</li><li>Certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs (or completion within six months of employment)</li><li>Certified Professional in Healthcare Quality (CPHQ) preferred</li><li>Lean, Six Sigma, or other quality improvement certification preferred</li></ul>Knowledge, Skills and Abilities<ul><li>Strong working knowledge of CMS, AHCA, and PACE regulations preferred</li><li>Proficiency in medical terminology and clinical documentation review.</li><li>Experience with healthcare auditing procedures, and performance monitoring.</li><li>Strong analytical, organizational, and project management skills.</li><li>Ability to interpret regulations and translate requirements into operational practices.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently in a remote or hybrid environment while collaborating effectively with cross-functional teams.</li><li>Proficiency in Microsoft Office suite, expertise in Excel and Microsoft Project, PowerPoint, and healthcare data systems; experience with quality reporting tools preferred.</li></ul>Mathematical Skills<ul><li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.&nbsp; Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li></ul>Reasoning Ability<ul><li>Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.</li><li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.&nbsp;</li><li>Ability to define problems, collect data, establish facts, and draw valid conclusions.</li><li>Strong abstract reasoning skills will be used to assess and analyze complex business workflows, processes, and systems.</li><li>Ability to communicate, concentrate and document effectively and accurately.</li></ul>Language Skills<ul><li>Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.&nbsp;</li><li>Ability to write reports, business correspondence, and procedure manuals.&nbsp;</li><li>Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li></ul>Equipment and Machines Used&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Computer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Printer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Photo Copy Machine&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Telephone&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fax Machine&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Adding Machine/Calculator&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *All other routine office and/or company equipment.Position Requirements (not all inclusive)&nbsp;• Support compliance with CMS regulations, AHCA requirements, and PACE program standards, including 42 CFR Part 460.• Assist in the development, implementation, and maintenance of compliance policies, procedures, and internal controls.• Monitor regulatory updates and guidance from CMS, AHCA, and other governing bodies; communicate changes to leadership and operational teams.• Participate in regulatory surveys, audits, and site visits; assist with preparation, coordination, and response activities.• Support corrective action plans (CAPs), root cause analyses, and ongoing monitoring of compliance risks.• Projects within the PACE Program as needed at the direction of the PACE Director of Compliance and Quality. • Proven ability to lead and work through others without direct reporting relationship to achieve business goals. • Strong analytical skills balanced with communication skills the ability to understand and create understanding of complex information among a variety of stakeholders and business partners. • Demonstrated ability to manage multiple priorities and make appropriate decisions in the face of ambiguity. • Demonstrate affinity for challenging work and high responsibility and accountability. • Provide leadership, oversight, and monitoring of QAPI program for all areas of the organization. • Create connections among project teams to eliminate gaps in process design and implementation. • Identify barriers to implementation and develop and propose solutions that address both business needs and customer satisfaction. • Research, monitor and report regularly on all State, Federal and Agency regulatory changes. • Assist with development of data collection tools and process. • Monitor, track and trend data collection. Report results to management. Prepare reports appropriate for distribution at all levels of the organization. • Ensure job responsibilities are met, including attendance requirements and prompt arrival at work.Auditing &amp; Monitoring • Conduct scheduled and ad hoc compliance and quality audits, including medical record reviews, operational audits, and regulatory compliance assessments.• Utilize auditing tools, and sampling methodologies to evaluate compliance with clinical, operational, and documentation standards.• Analyze audit findings, identify trends, and prepare clear, actionable reports for leadership and committees.• Track audit outcomes, corrective actions, and follow-up activities to ensure timely resolution and sustained compliance.Quality &amp; QAPI Project Management • Support the organization’s Quality Assessment and Performance Improvement (QAPI) program in &nbsp;&nbsp; accordance with CMS and PACE requirements.• Assist in the planning, implementation, and monitoring of QAPI projects using recognized performance &nbsp;&nbsp; improvement methodologies (e.g., PDSA).• Collect, validate, and analyze quality metrics, key performance indicators, and outcomes data.• Prepare QAPI reports, dashboards, and presentations for Quality Committees, Compliance &nbsp;&nbsp; Committees, and leadership.• Collaborate with interdisciplinary teams to implement quality initiatives that improve participant &nbsp;&nbsp; outcomes, safety, and satisfaction.• Monitor and report outcomes of completed QAPI projects.Clinical Documentation &amp; Medical Terminology • Demonstrate working knowledge of medical terminology, clinical workflows, and healthcare documentation standards.• Review clinical records for accuracy, completeness, and regulatory compliance.• Support documentation improvement efforts related to clinical assessments, care plans, and regulatory reporting.Education &amp; Collaboration • Provide compliance and quality education to staff as assigned, including audit findings, regulatory requirements, and best practices.• Serve as a resource to clinical and operational teams regarding compliance and quality standards.• Participate in committees, workgroups, and performance improvement meetings as assigned.<ul><li>Other duties as assigned</li></ul>Compensation Pay Range: $60,058.27 - $90,087.92This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

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