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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500, and we aim to deliver on that by doing work that is both creative and effective. The OnBrand Creative Agency sits within GABM. We aspire to be the creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond. We are seeking an Producer to join the OnBrand Content Production Studio team.As a Producer, you will support the end-to-end production process for advertising and branded content campaigns — ensuring projects are delivered on time, on budget, and at the highest creative quality. This role is more focused on post-production and works closely with creative directors, editors, designers, and external partners to manage logistics for editorial, facilitate communication, and help bring creative ideas to life across video, digital, and social channels. The Producer will report to the Lead Producer within the Content Production Studio.Day to day responsibilities include, but are not limited to:&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Overseeing the creation and production of original and highly engaging photo and video content •&nbsp;&nbsp;&nbsp;&nbsp;Tracking project timelines, deliverables, and approvals to ensure milestones are met and assets are delivered accurately. •&nbsp;&nbsp;&nbsp;&nbsp;Running day-to-day management of the post-production crew including motion designers, editors and freelancers. •&nbsp;&nbsp;&nbsp;&nbsp;Working closely with account managers, project managers, designers, developers and other creatives to bring concepts to life. •&nbsp;&nbsp;&nbsp;&nbsp;Communicating closely with external vendors, freelancers, and production partners to ensure clarity and accountability •&nbsp;&nbsp;&nbsp;&nbsp;Managing production tools and databases (Airtable, Workfront, or similar) to track resources, assets, budgets and talent/usage rights. •&nbsp;&nbsp;&nbsp;&nbsp;Producing content that is on-brand, on-strategy, leverages current platform trends and is true to a brands style, voice and aesthetics. •&nbsp;&nbsp;&nbsp;&nbsp;Communicate status, roadblocks, and opportunities for efficiencies at all stages while managing the resourcing of the post-production team •&nbsp;&nbsp;&nbsp;&nbsp;Support and oversee estimation of costs and turnaround times for creative concepts •&nbsp;&nbsp;&nbsp;&nbsp;Able to quickly prioritize and address creative and marketer notes, to meet tight deadlines. &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Passionate about film, video and social media, trends, technology and best practices •&nbsp;&nbsp;&nbsp;&nbsp;A "maker" mentality, be curious and not afraid to try new methodsQualifications •&nbsp;&nbsp;&nbsp;&nbsp;1-3+ years of experience in content production, advertising, or media (agency or in-house preferred). •&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of creative production workflows (photo, video, digital, and social). •&nbsp;&nbsp;&nbsp;&nbsp;Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. •&nbsp;&nbsp;&nbsp;&nbsp;Proficient in production tools (Airtable, Adobe Creative Suite, Frame.io, etc.) •&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with vendor management, licensing, and post-production processes. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and collaboration skills; thrives in fast-paced, deadline-driven environments. •&nbsp;&nbsp;&nbsp;&nbsp;Background serving a global financial service or travel/lifestyle brand is a plus •&nbsp;&nbsp;&nbsp;&nbsp;Comfortable navigating multiple projects within tight timelines, supporting high-visibility initiatives, and always seeking to identify opportunities for improvement •&nbsp;&nbsp;&nbsp;&nbsp;Proactive, collaborative mind-set and solutions-oriented in undefined territory •&nbsp;&nbsp;&nbsp;&nbsp;Relationship management. Ability to manage time and organize creative workloads with colleagues, partners and agencies. Must cut through clutter and drive results to reinforce integrity of the internal agency and American Express brand •&nbsp;&nbsp;&nbsp;&nbsp;Connect the dots between creative vision and enterprise goals, while offering recommendations on production approaches that are within budget, adhere to all usage rights / compliance standards and can be executed within a specific timeline •&nbsp;&nbsp;&nbsp;&nbsp;Continuously seeks and learns from feedback to improveIf the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.&nbsp; Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Producer - Content Production Studio - OnBrand

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.The GFCSU/USIU Training and Procedures team will be tasked with creating, maintaining and delivering all GFCSU/USIU&nbsp; Investigations-related Procedures and Training Material&nbsp; (AML, Screening, Enhanced Due Diligence and Payments Monitoring) in accordance with GFCC-issued standards; overseeing and collaborating on GFCSU/USIU&nbsp; training efforts; aligning with the GFCSU/USIU&nbsp; and stakeholders on efficiencies to improve investigative processes; collaborating with international markets to align on processes and expectations; serving as a liaison for quality control-related referrals impacting the GFCSU/USIU ; aligning with key stakeholders in the GFCSU/USIU&nbsp; and GFCC on various procedural, operational, and training impacts; and other related responsibilities in support of the success of the program.&nbsp;How will you make an impact in this role?This role will serve as a Training Manager supporting the responsibilities noted above, with an emphasis on the training process, as well as eventually leading a team of supporting compliance analysts.&nbsp;The ideal candidate should have a strong passion for process improvement, training, and development, possess a fundamental understanding of GFCSU/USIU processes and procedures, and a proactive drive to partner with Investigations Leaders to drive effective procedural processes.&nbsp;Responsibilities:<ul><li>Drafting, maintaining and delivering training materials related to GFCSU/USIU processes and day-to-day work functions for all pillars of the GFCSU/USIU program as needed;</li><li>Ensuring adherence to legal and regulatory standards, as well as internal quality requirements for investigations and local market SAR/STR filings;</li><li>Developing a team of analysts, including providing applicable training and coaching tailored to strengthen ability to support effective and adaptable procedures and training sessions based on individual and business needs</li><li>Evaluating team and individual performance against expectations and deliverables of GFCSU/USIU Training and Procedures team initiatives, and supporting team engagement and dynamics</li><li>Partnering with global investigations teams on areas of training and alignment need;</li><li>Engaging in quality-related analysis and trend identification of investigative work, and proposing remedial steps to address deficiencies;</li><li>Strategizing on how to drive innovation and efficiency for GFCSU/USIU processes and GFCC initiatives.</li></ul>Minimum Qualifications:<ul><li>Equivalent work experience or a bachelor's degree in one of the following fields of study: Criminal Justice, English, Journalism, Finance, Accounting, or other fields involving intensive research, writing, or data analysis</li><li>2+ years of work experience developing and supporting a department training process, including drafting new training processes and revising existing processes.</li><li>Knowledge of criminal typologies associated with financial products and services</li><li>Experience supporting and responding to external regulatory reviews and internal governance reviews</li><li>Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes</li><li>Experienced leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities</li><li>Ability to influence, gain support, and resolve conflict</li><li>Keen attention to detail, proven analytical and problem-solving skills, demonstrated leadership abilities, and effective communication skills</li><li>Proficient with all Microsoft Office suite, including Word, Excel, and PowerPoint</li></ul>Preferred Qualifications:<ul><li>Expertise in GFCSU/USIU Polices, Process and Procedures as well as understanding of AML-related laws and regulations and other guidance</li><li>6+ years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement</li><li>Experience with creating and delivering effective training with demonstrable results, coupled with a strong drive to develop and coach GFCSU/USIU team members</li><li>Familiarity with large sets of financial data and experience developing reports and outlining data requirements</li><li>A strong candidate will also be able to manage multiple tasks simultaneously; be an enthusiastic self-starter; and deadline-driven team player</li><li>CAMS certified or equivalent preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Compliance: Training

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’s Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk &amp; Compliance organization, operating within Global Financial Crimes Compliance (GFCC), provides end-to-end oversight and support of global financial crimes investigations. In partnership with broader GFCC teams, GFCSU supports the development, testing, implementation and adjudication of transaction monitoring rules, reports, and other tools to detect potential criminal activity. GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.The GFCSU’s Quality Assurance (QA) Team performs regular QA testing of Anti-Money Laundering (AML), Screening, Enhanced Due Diligence (EDD), and Anti-Corruption investigations performed by the Financial Intelligence Unit to ensure adherence to legal and regulatory standards as well as internal procedural requirements.Job Responsibilities:Conduct quality testing of AML, Screening, EDD, and Anti-Corruption processes managed by the GFCSU, which includes evaluating alert investigations against established regulatory and procedural requirements and providing feedback to the relevant team(s)Draft reports to summarize findings and communicate results of quality testing to relevant stakeholders Manage projects to expand and enhance quality review processes and technology Identify trends in investigative quality, potential efficiencies, and procedural enhancements, working closely with GFCC leaders to help improve investigative processes accordinglyMinimum Qualifications:<ul><li>Two+ years of work experience at a financial services institution, retail/commercial bank, or payment processing institution in any of the following areas: AML/BSA, financial crimes compliance, know-your-customer (KYC), enhanced due diligence, screening/sanctions risk management, and/or operational risk</li><li>Proven analytical skills and demonstrated ability to research, assess, interpret, resolve, and remediate issues with regulatory impact</li><li>Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment</li><li>Ability to influence, gain support, and resolve conflict</li><li>Detail-oriented with strong verbal and written communication skills</li><li>Proven ability to communicate and collaborate effectively at all levels of the organization</li><li>Self-motivated with an ability to learn quickly and independently</li></ul>Preferred Qualifications:<ul><li>Business Self Testing (BST), Quality Control, or Quality Assurance experience is a plus</li><li>Bachelor’s Degree preferred</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Compliance Quality Assurance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?Digital acquisition is one of American Express’s highest priorities, and US Commercial Application experiences sit at the center of that ambition. Our Commercial applicants expect seamless, intuitive, and trustworthy application journeys—whether they are applying on mobile, desktop, or through a partner channel. This role is critical to ensuring those experiences are not only easy to use, but also drive meaningful business outcomes.As a Product Manager for US Commercial Application Experiences, you will be a part of a high-caliber product team owning the end-to-end journey—from application entry and form completion through submission, decisioning, and approval outcomes. You will define and deliver a clear product vision and strategy for various initiatives and problem statements aimed at balancing customer needs, driving business growth, and ensuring platform scalability. Your work will directly influence application completion rates, approval outcomes, new account growth, and the reliability and scalability of our application platforms.You will lead with strong product principles, deeply understand our users and customers, and partner closely with Technology, UX Design &amp; Research, Analytics, Marketing, and Program Management teams.&nbsp;You will be responsible for: &nbsp;<ul><li>Defining and evolving the product vision, strategy, and goals for US Commercial Application Experiences</li><li>Developing and maintaining outcome-driven product roadmaps that align to business priorities and customer needs</li><li>Owning the end-to-end product discovery process, including forming hypotheses, defining objectives and key results (OKRs), evaluating tradeoffs, and validating solutions</li><li>Building strong partnerships with stakeholders across Marketing, Program Management, Technology, UX, Analytics, and Risk</li><li>Creating, prioritizing, and managing a product backlog that maximizes customer and business value</li><li>Leading delivery across the product lifecycle, including sprint planning, release planning, and execution through the software development lifecycle</li><li>Monitoring product performance and customer behavior, using data and insights to continuously refine priorities and improve outcomes</li><li>Identifying opportunities to reduce customer friction, increase automation and approval rates, and drive incremental revenue through product enhancements</li><li>Improving efficiency, scalability, and time-to-market by leveraging and enhancing global platform capabilities</li><li>Contributing to continuous improvement of product management processes, ways of working, and team effectiveness </li></ul>We are looking for: &nbsp;<ul><li>A strong product mindset with demonstrated ability to think end-to-end and advocate for users and customers</li><li>An independent and strategic thinker who can connect long-term vision with near-term execution and measurable outcomes</li><li>Highly organized and detail-oriented, with the ability to manage multiple workstreams and solve complex problems</li><li>Proven Product Management experience in an Agile environment, working closely with scrum and cross-functional teams</li><li>Excellent communication and collaboration skills, including the ability to simplify complex concepts, influence stakeholders, and align teams around shared goals</li><li>Strong analytical skills with experience using data to inform decisions and drive continuous improvement</li><li>A balanced blend of technical understanding and business acumen</li><li>Curious, driven, and resilient problem solver who challenges the status quo and thrives in ambiguity</li><li>Experience working in a regulated environment, with knowledge of compliance, controls, data governance, and integrity processes, is a plus</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager, Digital Product Management, US Commercial Application Experiences

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description This is a fully benefited, full-time Harvard University position that has been funded through 6/30/27. There is the possibility of renewal, contingent upon your work performance meeting the needs of the department and the continued availability of funding designed to support the position.Plan and conduct comprehensive applications/web development for complex projects; typically work as part of a team to implement complex business solutions. Perform expert coding: design, develop code at an expert level, and manage development projects, teams, programs. May manage multiple projects simultaneously.Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!&nbsp;The Developer - RPA works with the Robotics Process Automation (RPA) technology team and key stakeholders to create automated solutions for the business. As an RPA developer, you will be responsible for designing and developing intelligent automation solutions on a diverse range of projects. The developer would assess automation opportunities from a technical perspective and design/implement enterprise-grade solutions that are efficient, scalable, and maintainable.&nbsp;Job-Specific Responsibilities:&nbsp;<ul><li>Provide guidance with process design.</li><li>Design, develop, and test automation workflows.</li><li>Deploy RPA components including bots, robots, development tools, code repositories and logging tools.</li><li>Support the launch and implementation of RPA solutions.</li><li>Create process and end-user documentation.</li><li>Assure the quality of the automation (QA processes).</li><li>Work with Business Analysts, Scrum Masters, QA Analysts, Product Owners, and other cross-functional resources to define and deliver business impacting projects.</li><li>Work directly with stakeholders to capture business requirements and translate them into technical approaches and designs that can be implemented.</li><li>Collaborate with development team members to ensure proper implementation and integration of the solutions.</li><li>Support deployments or troubleshoot production issues as needed.</li><li>Maintain current knowledge of relevant technologies and business processes.</li></ul>Typical Core Duties:<ul><li>Hands on experience on UiPath RPA platform and tools</li><li>2+ years’ experience in any of the programming languages like Python, VB Script, Java, .Net.</li><li>2+ years’ experience in SQL and relational database.</li><li>Basic programming knowledge on HTML and JavaScript.</li><li>Able to design technical specification documents for RPA Projects.</li><li>Experience developing and consuming APIs.</li><li>Experience in programmatic handling of LLMs such ChatGPT.</li><li>Experience with Agile development methodology.</li><li>Knowledge of artificial intelligence and machine learning.</li><li>Understanding of workflow-based logic.</li></ul> Qualifications Basic Qualifications: <ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills: Required Essential Knowledge and Skills:<ul><li>Strong attention to detail and analytical skills.</li><li>Superior time and project management skills.</li><li>Ability to present technical details to non-technical audiences.</li><li>Excellent problem solving/analytical skills and complex troubleshooting methods.</li></ul>The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.<ul><li>Excellent presentation, verbal, and written communication skills.</li><li>Self-motivated, able to work independently, and able to take initiative without always being directed.</li><li>Ability to multitask in a fast-paced environment and prioritize the most critical tasks and projects.</li><li>UiPath RPA Developer certifications.</li></ul>Certificates and Licenses: <ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.</li></ul>More About HUIT: 
 
Our Mission:&nbsp;<a href="https://huit.harvard.edu/about" target="_blank">huit.harvard.edu/about</a> 
 
We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery. 
 
HUIT’s core values are:&nbsp;<ul><li>Human-centered&nbsp;</li><li>University-focused</li><li>Innovation-driven</li><li>Team-oriented</li></ul>IT Academy (designed for IT Staff): 
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/" target="_blank">https://itacademy.harvard.edu/</a>. Additional Information <ul><li>This position can be fully more or hybrid. 
Travel to the campus may be required for important project events with advance notice.</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.</li><li>Pre-Employment Screening: Identity</li><li>Other Information: 
Please provide a cover letter and resume as one document with your application. 
This position has a 180-day orientation and review period.</li><li>#LI-BT1</li></ul>Work Format DetailsThis position has been determined by school or unit leaders that the duties and responsibilities can effectively be performed fully remotely at a non-Harvard location. Employees in fully remote positions must work all scheduled hours in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. At the discretion of the department, fully remote employees may occasionally be required on site at a Harvard location. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Developer - RPA

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Wyss Institute at Harvard University?The Wyss Institute’s mission is to transform healthcare and the environment by emulating the way nature builds. We harness the imagination of academia and the focus of industry to translate ground-breaking technologies into commercial products that solve big problems. We support research that universities, companies, and venture capital firms don’t fund because they view it as too risky.&nbsp; We prefer to use the word “challenging,” and we love challenges. For more information&nbsp;<a href="https://wyss.harvard.edu/technologies/" target="_blank">discover our technologies</a>,&nbsp;<a href="https://wyss.harvard.edu/news/" target="_blank">catch up on our recent news</a>, <a href="https://wyss.harvard.edu/multimedia/" target="_blank">or watch our latest videos</a>. Job Description About You:&nbsp;You are a visionary, strategically minded scientific leader with deep expertise in translational science, therapeutic or diagnostic development, molecular or cellular biology. You thrive in interdisciplinary environments and excel at driving programs from concept to preclinical readiness while shaping strategic direction. You enjoy partnering with research and colleagues to integrate wet-lab insights with advanced analytical methods. You are impact-driven and energized by transforming innovative technologies into real-world solutions.&nbsp;About the Role:&nbsp;&nbsp;As Principal Scientist you will provide scientific, operational and translational leadership across multiple Artzi-lab initiatives, overseeing multi-disciplinary teams, guiding experimental and technology de-risking for therapeutic and diagnostic innovations. You will also conduct experiments and studies as needed to support ongoing research in the Artzi lab. Reporting to the Senior Director, Translational R&amp;D, and in coordination with Professor Artzi, you will oversee cross-functional teams, mentor scientific staff and collaborate with clinical, industry, and intellectual property partners to accelerate translation while ensuring operational excellence and strategic alignment with the Wyss Institute. &nbsp;&nbsp;What You'll Do:&nbsp;Natalie Artzi Lab Oversight:<ul><li>Directs multiple projects that includes both academic and staff employees, industry sponsors, industry co-development partners, state and federal funding and academic collaborations.</li><li>Guide assay development, molecular or cellular characterization, in vivo studies, and data interpretation to demonstrate feasibility and accelerate technology maturation.</li><li>Drive translational de-risking by shaping key studies, identifying scientific opportunities, and aligning research efforts with program goals.</li><li>Collaborate with internal and external partners on experimental execution, analytical characterization, and cross-functional scientific strategy.</li><li>Partner with intellectual property teams to develop novel and impactful patent filings.</li><li>Apply core Artzi Lab technologies, tools, and scientific approaches, and help integrate them into broader translational strategy.</li></ul>Program and Team Leadership:<ul><li>Manage and mentor a team of post-doctoral students, graduate students, research assistants, and less experienced scientists providing guidance across experimental, and translational domains.</li><li>Responsibilities include: professional development and mentoring, managing, evaluating performance, advocating and motivating.</li><li>Lead cross-functional project teams and ensure that program milestones are met with scientific rigor and strategic clarity.</li><li>Build strong relationships with faculty, clinicians, collaborators, and business development professionals to advance program goals.</li><li>Help forge partnerships with clinicians across Harvard-affiliated hospitals and support integration of patient-derived insights into research and development .</li></ul>External Engagement and Translation:<ul><li>Develop and refine translational strategies that incorporate scientific, computational, regulatory, and commercial considerations.</li><li>Engage with industry partners, clinical collaborators, and philanthropic organizations to position technologies for successful translation.</li><li>Participate in building collaborative opportunities that bring new expertise, datasets, or analytical capabilities into Wyss programs.</li><li>Communicate program updates, risks, and strategic recommendations to senior Wyss leadership and stakeholders.</li><li>Engage with partnering hospitals to leverage patient data and clinical needs to inform scientific strategy.</li><li>Contribute to grant writing and help build relationships with external partners, including companies and foundations.</li></ul>Individual Scientific Contribution:<ul><li>Conduct experiments and studies that support ongoing research in the Artzi Lab. These could include formulation/nanoparticle preparation and related characterization as well in vitro and cell-based experiments, and in vivo and ex vivo studies including biomarker assays.</li><li>Conduct data analysis on all experiments performed and communicate data/results to the larger team;</li><li>Produce high-quality scientific documents, including study protocols, analyses, and reports.</li><li>Support safe and efficient lab operations, recommend equipment purchases, and manage supply procurement as needed</li></ul> Qualifications Basic Qualifications: <ul><li>Master’s degree in Biology, Bioengineering, Biomedical Science, Molecular Biology, Immunology, Computational Biology, or a related field. 12 years of experience in translational research, therapeutic or diagnostic development, or related scientific leadership roles; Education may count towards experience.</li></ul>Additional Qualifications and Skills: <ul><li>PhD strongly preferred in Biology, Bioengineering, Biomedical Science, Molecular Biology, Immunology, Computational Biology or related field.</li><li>Full-time post graduate industry experience with a focus on product development is preferred.</li><li>Proven track record leading complex scientific programs and advancing technologies toward translational or commercial milestones.</li><li>Demonstrated ability to manage and mentor scientific teams across experimental and/or computational disciplines.</li><li>Strong foundation in molecular or cellular biology, assay development, in vivo studies, analytical characterization, or related areas relevant to translational science.</li><li>Experience with computational analysis, biologics engineering, biomolecular assay development, or translational evaluation of emerging technologies.</li><li>Knowledge and experience in oncology and immunology preferred, as is drug discovery experience.</li><li>Familiarity with multi-omics data, imaging analysis, or predictive modeling is beneficial but not required.</li><li>Experience in drug delivery and development of nucleic acid therapeutics is strongly preferred</li><li>Ability to integrate diverse scientific approaches—experimental and computational—to inform program strategy.</li><li>Strong record of working with external partners to shape program direction and support high-impact collaborations.</li><li>Excellent written and verbal communication skills, including technical writing, strategic communication, and presenting to senior audiences.</li><li>Demonstrated success in generating impactful intellectual property and contributing to commercialization efforts.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal, and Occupational Health Screening,&nbsp;Offer contingent on successful completion of a medical evaluation</li><li>Other Information: </li></ul>Why you’ll like working with us: At the Wyss Institute, you’re a member of a supportive, dynamic community that is united by its shared goal of changing the world through groundbreaking technology development and commercialization. We encourage your professional growth and development through mentorship and tuition reimbursement to support continued learning, and more. We also support your physical, financial, and mental well-being through generous time off benefits, gym reimbursements, and other programs offered through Harvard. Our facility is located in a new, state-of-the-art life sciences building in the lively Fenway neighborhood, where you have access to multiple amenities including a roof top terrace with stunning views of Boston and proximity to numerous restaurants and cultural attractions.&nbsp; We value an inclusive and diverse workforce, and believe that our differences enrich the work environment for all.#LI-DH1Work Format DetailsThis position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 060. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Principal Scientist

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description This is a fully benefited, full-time Harvard University position that has been funded through 6/30/27. There is the possibility of renewal, contingent upon your work performance meeting the needs of the department and the continued availability of funding designed to support the position.Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!&nbsp;We are seeking an Associate Developer, Python to join the team responsible for the my.harvard portal, the primary online gateway for Harvard students, faculty, and staff to manage courses, academic records, and student services.&nbsp;In this role, you will contribute to the design, development, and maintenance of backend services and integrations that power features such as course search and enrollment, advising tools, and academic records. You will work closely with senior engineers and product stakeholders in a collaborative, Agile environment.&nbsp;Job-Specific Responsibilities:&nbsp;<ul><li>Backend Development: Implement and maintain Python-based backend services and APIs that support my.harvard features. Develop small to medium-sized features from well-defined requirements under guidance from senior engineers. Work within existing frameworks (e.g., Django/Flask/FastAPI) and follow established patterns and best practices.&nbsp;</li><li>APIs &amp; Integrations: Build and enhance APIs consumed by front-end applications and other university systems. Integrate with internal services (authentication/SSO, student information systems, financial systems) using documented APIs and data feeds.&nbsp;</li><li>Data &amp; Business Logic: Access and manipulate data related to courses, schedules, and student records. Implement business rules in a robust and maintainable way.&nbsp;</li><li>Quality, Testing &amp; Maintenance: Conduct basic tests to ensure code quality and reliability. Troubleshoot, debug, and resolve bugs and performance issues in existing code. Participate in code reviews, incorporate feedback, and gradually contribute feedback to peers.&nbsp;</li><li>Collaboration &amp; Process: Work closely with product managers, QA, and other developers to refine requirements and deliver features. Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives). Contribute to documentation (technical notes, API docs, README files) to support maintainability and onboarding.&nbsp;</li></ul>Working Conditions:<ul><li>Onsite work will be performed in an office setting.</li></ul>More About HUIT: 
 
Our Mission:&nbsp;<a href="https://huit.harvard.edu/about" target="_blank">huit.harvard.edu/about</a> 
 
We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery. 
 
HUIT’s core values are:&nbsp;<ul><li>Human-centered&nbsp;</li><li>University-focused</li><li>Innovation-driven</li><li>Team-oriented</li></ul>IT Academy (designed for IT Staff): 
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/" target="_blank">https://itacademy.harvard.edu/</a>. Qualifications Basic Qualifications: <ul><li>Minimum of two years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills: Required Essential Knowledge and Skills:&nbsp;<ul><li>Up to 2 years of professional software development experience (internships and academic projects welcome).</li><li>Proficiency in Python.</li><li>Basic understanding of relational databases (e.g., PostgreSQL, MySQL) and SQL.</li><li>RESTful APIs, HTTP, and JSON.</li><li>Version control using Git (branch, pull requests, code reviews).</li><li>Strong problem-solving skills and attention to detail.</li><li>Clear written and verbal communication skills and a willingness to ask questions and learn.</li></ul>The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.&nbsp;<ul><li>Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field or equivalent practical experience.</li><li>Experience with Django in a production or academic setting.</li><li>Understanding of security and privacy best practices, particularly when working with sensitive student data.</li><li>Basic familiarity with front-end technologies (HTML, CSS, JavaScript) to facilitate collaboration with UI teams.</li><li>Experience with CI/CD tools and DevOps practices (e.g., GitHub Actions, Jenkins, Docker).</li><li>Prior experience working on higher-education, student information, or enterprise web applications.</li></ul>Certificates and Licenses: <ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.</li></ul> Additional Information <ul><li>This is a Hybrid position, typically onsite 2 days per month.</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Other Information: 
Please provide a cover letter and resume as one document with your application. 
This position has a 180-day orientation and review period.</li></ul>#LI-BT1Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Associate Developer, Python

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard T.H. Chan School of Public Health?The Harvard T.H. Chan School of Public Health is a world-renowned institution dedicated to advancing public health through cutting-edge research, education, and global collaboration. Our school is a special place to work because of its vibrant, mission-driven community, interdisciplinary approach, and commitment to addressing some of the most pressing health challenges worldwide. We foster a collaborative and inclusive work environment where innovation, continuous learning, and work-life balance are valued.Learn more about the School’s <a href="https://hsph.harvard.edu/mission-and-vision/" target="_blank">mission, objectives, and core values</a>, <a href="https://hsph.harvard.edu/the-harvard-chan-principles-of-citizenship/" target="_blank">our Principles of Citizenship</a>, and about the <a href="https://hsph.harvard.edu/office/dean/strategic-vision/" target="_blank">Dean’s AAA vision</a> about our school’s ongoing strategic initiatives. Job Description Job Summary:The Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 60 statisticians and epidemiologists including Harvard faculty, research scientists, and staff.&nbsp; Investigators within CBAR have provided statistical leadership and support for clinical research networks for thirty-five years. Currently this includes infectious disease networks such as: Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG) and the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT). Results from studies have helped to establish the paradigm for the treatment and prevention of HIV and other infectious diseases, and contributed to international treatment and prevention guidelines.This position is located in the Center for Biostatistics in AIDS Research (CBAR) within the Harvard T.H. Chan School of Public Health in Boston, Massachusetts.&nbsp; Since 1989, CBAR and the Harvard T.H. Chan School of Public Health have provided a strong program for growth and professional development of its research staff -- including a defined career path and opportunities for continuing education and attendance of professional meetings.CBAR has a hybrid work environment which includes a combination of on-campus/in-person work and remote work.Job-Specific Responsibilities:The Center for Biostatistics in AIDS Research (CBAR) is actively recruiting a Biostatistician I to act as a protocol statistician under the direction of senior statisticians, collaborating with medical researchers in the design, implementation, analysis, and publication of national and international clinical trials and observational studies of HIV and other infectious disease with one or more of CBAR's projects. The primary focus initially will be on studies undertaken by Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG) and the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT).The Biostatistician I will maintain professional knowledge and expertise, participate in peer review and critique of reports and analyses, collaborate in resolution of technical problems, and participate as member on a CBAR committee to assist with statistical/administrative duties within CBAR.As a protocol statistician, the following specific duties are carried out under the direction of a CBAR senior statistician:<ul><li>Conduct ongoing, periodic and final analyses of data, using specialized statistical techniques and statistical programming. Determine proper summary statistics, report formats and all other analysis considerations</li><li>Review proposed study methodology, study parameters and all other related study factors of concept sheets and protocols to ensure conformance with accepted statistical principles. Recommend revisions and modifications</li><li>Determine and write statistical considerations for protocol documents and statistical analysis plans, according to study design and appropriate statistical methods</li><li>Develop stratification and randomization materials, in compliance with study design</li><li>Provide statistical input and advice to Network subcommittees</li><li>Collaborate with faculty on methodological research related to infectious diseases</li><li>Oversee development of data collection forms and proposed data management methods to ensure that the data to be collected will meet study objectives and allow valid analyses</li><li>Ensure integrity of data collection, data review, data compilation and analysis technique by monitoring protocols and procedures to ensure compliance with proper statistical techniques</li><li>Identify potential or actual administrative or scientific problems; suggest and implement corrective action</li><li>Prepare periodic and ad hoc data status reports</li><li>Collaborate with clinicians and senior CBAR statisticians on manuscripts, abstracts and other publications documenting study findings</li></ul>Please attach the following required documents when applying: 1) Resume, 2) Cover letter, 3) Transcript (official or unofficial) from MA/MS program and 3) Names and email addresses for three (3) professional references.PLEASE NOTE: This position has a term date of November 30, 2027 with a strong likelihood of extension. Qualifications Basic Qualifications:<ul><li>Master's Degree in Biostatistics, Statistics, or a closely related field required</li><li>Understanding of clinical trials or statistical consulting experience</li><li>Experience with statistical software (such as SAS, Stata, etc.)</li></ul>Additional Qualifications and Skills: <ul><li>Two-year Master's Degree (MA/MS) program</li><li>Professional experience and/or education in statistical analysis of clinical or biological data, including failure time and categorical data</li><li>Experience working within a collaborative research team</li><li>Experience that required specialized, highly technical knowledge of statistical analysis techniques and principles including categorical data and censored failure time data analysis</li><li>Advanced computer skills and experience with major statistical computing packages</li><li>Strong oral and written communication skills</li><li>Familiarity with medical terminology</li><li>Experience with SAS, or strong background in other relevant packages (e.g., STATA, S-PLUS or R)</li><li>Experience with MS Office (Word, Excel, PowerPoint)</li><li>Strong attention to detail</li><li>Strong organizational skills</li></ul> Additional Information <ul><li>Appointment End Date:&nbsp;November 30, 2027</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li></ul>Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!&nbsp;--------------------&nbsp;<ul><li>The Harvard T.H. Chan School of Public Health&nbsp;does not provide visa sponsorship, now or in the future, for staff positions.&nbsp;</li></ul><ul><li>Harvard University&nbsp;requires&nbsp;pre-employment&nbsp;reference checks and background screenings.&nbsp;</li></ul><ul><li>This position has a&nbsp;120 day&nbsp;orientation and review period.&nbsp;&nbsp;</li></ul>--------------------&nbsp;The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.&nbsp;Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Biostatistician I

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.About the Bloomberg Center for CitiesThe Bloomberg Center for Cities at Harvard University serves a global community committed to improving public management, leadership, and governance. The Center’s cross-Harvard collaboration unites expertise focused on cities across disciplines and schools to produce research, train leaders, and develop resources for global use. The Center is designed to have practical impact on the future of cities, where more than half of the world’s people now live, by informing and inspiring local government leaders, scholars, students, and others who work to improve the lives of residents around the world.&nbsp; Job Description The Bloomberg Center for Cities at Harvard University seeks a senior leader to connect city government needs with emerging talent, creating opportunities for Harvard students to gain exposure to city government and meaningful, hands-on work with cities during their time at Harvard, and supporting more of those students to go on to careers in city government after.This role reflects the Center’s conviction that more Harvard students should go on to serve in city government. Success will be measured by how many do.The role sits at the intersection of cities, students, and the Bloomberg Center for Cities’ capabilities. The Senior Director will lead work with city leaders to understand priorities and talent needs; work closely with students to expose them to city government, hands-on work, and fellowships; and use the Center’s platform to move Harvard students from interest to careers in city government.This is not a traditional higher education role. It is an externally oriented leadership position grounded in execution and partnerships. The Senior Director will identify opportunity, knit together the Center’s fellowships and student-facing efforts, and develop collaborative relationships throughout Harvard and beyond to create meaningful opportunities for students who want to learn and serve.The ideal candidate understands city government from the inside or adjacent to it. They understand how the Bloomberg Center for Cities can be leveraged, practically and strategically, to convene partners, attract talent, and deliver results. They are both strategic and entrepreneurial: able to set direction and build systems, lead a team, and dive into the work to make things happen. 
Job-Specific Responsibilities: Lead the Center’s strategy for connecting cities and students<ul><li>Set and drive the Center’s strategy for connecting students to cities and careers in city government.</li><li>Serve as a thought partner to Center and Initiative leadership on issues related to talent, fellowships, and the future of the local government workforce.</li><li>This work is ultimately accountable for increasing the number of Harvard students who go on to serve in city government.</li></ul>Partner with cities<ul><li>Work directly with mayors, city managers, and senior city leaders to understand priorities, and ensure high-quality scoping of meaningful projects and roles that align with city needs and are appropriate for students and fellows.</li><li>Build long-term, trust-based relationships that position the Center as a reliable partner to cities.</li></ul>Partner across Harvard&nbsp;<ul><li>Shape and maintain strong working relationships across Harvard schools, centers, and administrative units to expand student access to city-focused opportunities.</li><li>Build sustained student engagement across Harvard through events, co-curricular programming, student groups, study groups, and other community-building strategies, drawing students into exposure to city government, hands-on work with cities, and careers in city government.</li><li>Partner with faculty to advance student involvement in field courses, thesis projects, and research that support city hall priorities.</li></ul>Deliver and continuously strengthen high-profile fellowship programs<ul><li>Provide strategic and operational leadership for the Bloomberg Harvard City Hall Fellowship and the Center’s summer fellowship programs.<ul><li>The Bloomberg Harvard City Hall Fellowship for graduating Harvard masters’ students, which places talented early-career professionals in two-year, full-time positions within city halls to advance mayoral priorities and build organizational capacity.</li><li>Graduate Summer Fellowships and undergraduate internships, which place Harvard students in 10-week roles in cities to work on high-impact, city-identified projects—providing applied learning opportunities, exposure to city leadership, and meaningful contributions to solving civic challenges.</li></ul></li><li>Set high standards for recruitment, project scoping, fellow experience, and city satisfaction.</li><li>Ensure programs are well-run, well-supported, and continually improved based on feedback and outcomes.</li></ul>Lead and grow a high-performing team<ul><li>Lead a team (currently 4 staff reports) responsible for a portfolio of student-facing opportunities, including fellowships, internships, research assistant recruitments, field-based learning, student engagement events, alumni connections, and other co-curriculars that connect students to public service in cities.</li><li>Develop and steward systems and partnerships with collaborators across Harvard schools and externally to enhance the Center’s student-facing efforts.</li><li>Foster a culture of high standards, accountability, collaboration, and continuous improvement.</li></ul> Qualifications Basic Qualifications: <ul><li>Bachelor’s degree and 8 years of progressively responsible experience in program leadership, student engagement, public service, or related fields.</li></ul> 
Additional Qualifications and Skills: <ul><li>Experience working in or closely with city government strongly preferred.</li><li>Master’s degree preferred.</li><li>Strong leadership experience and people management skills, with a track record of building and managing high-performing teams and delivering outcomes.</li><li>Demonstrated success building and leading initiatives that involve applied experience, mentorship, professional development, and/or career growth.&nbsp;</li><li>Comfort operating in complex and/or matrixed environments and working across institutional boundaries.</li><li>Ability to move between strategic thinking and hands-on execution.</li><li>Knowledge of the ecosystem of public service, city governance, and urban innovation; strong grasp of the challenges and opportunities cities face.</li><li>Ability to work with senior city executives to scope and shape meaningful projects and roles, translating needs into well-defined, achievable opportunities.</li><li>Entrepreneurial orientation, with experience building and sustaining work in fast-paced, evolving settings.</li><li>Skilled communicator with experience presenting to diverse audiences, such as city officials, university officials, faculty, students, and donors.</li><li>Energized by working with students and early-career professionals.&nbsp;</li></ul> Additional Information <ul><li>Appointment End Date: This is a fully benefits eligible term appointment through June 30, 2027,&nbsp;with the strong possibility of renewal.</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information:&nbsp;This is a full-time, on-campus position based in Cambridge, MA.</li></ul>Work Format DetailsThis position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Senior Director, City Talent and Student Engagement, Bloomberg Center for Cities

Job Description and RequirementsThe Assistant Branch Manager (ABM) is responsible for all daily operations of the branch to include overall efficiency, fraud mitigation, staff placement, goal attainment, creating motivation for product empowerment while ensuring compliance with all applicable regulatory laws and internal policies and procedures. In addition, the ABM acts as a role model providing consistent guidance and information to employees and members thus enhancing the staff and member experience and assumes the AVP/BM duties in the absence of the Branch Manager.&nbsp;Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.The Kerrville branch is located at: 1801 Sidney Baker, Kerrville, TX 78028.Essential Functions and Responsibilities:<ul><li>Manage the daily operations of the branch to ensure business is conducted in a professional and timely manner to ensure quality member service and if applicable submitting necessary tickets to address critical items needing attention. &nbsp;</li><li>Mitigate risk by ensuring compliance with regulatory laws, policies, and procedures.&nbsp;</li><li>Maintain responsibility for cash audit and management of branch to include outages, limit adjustment, and cash requirements.&nbsp;</li><li>Utilize critical thinking to perform impromptu decisions when resources are not readily available. &nbsp;</li><li>Orchestrate maximum efficiency with staffing resources while maintaining compliance and quality member service including scheduling staff for additional duties to aid contact center staff by taking reservist calls. &nbsp;</li><li>Review, support, and manage statistical information for the branch.&nbsp;</li><li>Work with relevant subject matter experts within business units to ensure content is accurate, up to date and easy to understand, and training materials are updated. &nbsp;</li><li>Instill cohesion and motivate staff to peak development potential earning attainment of steps needed for promotion. &nbsp;&nbsp;</li><li>Conduct staff development, goal setting, coaching, and growth by identifying strengths and opportunities of branch staff through shadowing and one-on-one documented sessions.&nbsp;</li><li>Ensure proper cross-selling of products and services by coaching or offering to members and allowing the member to decide.&nbsp;</li><li>Coach to analyze all deposited items for fraud and all interactions for potential impersonation to minimize fraud losses and mitigate risk.&nbsp;</li><li>Handle escalated member issues and complaint management, to include appropriate steps within state and federal regulations. Oversee the resolution process and applicable training based on the complaint presented.</li><li>Manage QA audit risk findings, audits of sales referrals for compliance with sales and service incentive policy and Quality Control performed on the branch and any other branch related reporting. &nbsp;</li><li>Responsible for assessment of facilities and property to ensure are in working order.&nbsp;</li><li>All other duties as assigned (note:&nbsp; essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED</li><li>Minimum one year of branch operations supervisory/management experience</li><li>Minimum three years of financial institution&nbsp;experience</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Must be able to work a flexible Monday through Saturday schedule&nbsp;</li><li>Proven track record of managing branch risk, developing relationships through various channels, and working with other team members to manage risk</li><li>Teamwork and dedication to develop strong working relationships within the organization</li><li>Ability to analyze, develop, manage and improve processes and system/product architecture</li><li>Excellent time management, organizational, problem-solving skills, and ability to meet deadlines</li><li>Must be proficient in utilizing PC, Microsoft Applications software, Internet Explorer, and other office equipment</li><li>Ability to work well in a team environment and develop strong working relationships with external parties &nbsp;</li><li>Must have the ability to clearly communicate effectively verbally and in writing</li></ul>Preferred:<ul><li>Two years of branch operations supervisory/management experience</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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