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<h4>Company Description</h4>EDC is one of the world’s leading nonprofit research and development firms.&nbsp; EDC designs, implements, and evaluates programs to improve education, health, and economic opportunity worldwide. Collaborating with both public and private partners, we strive for a world where all people are empowered to live healthy, productive lives.<h4>Job Description</h4>The Opioid Abatement Strategies Effectiveness Evaluation (OASEE) has an opening for a Community Ambassador (Casual I), reporting to the Senior Research Associate in Chicago. This is a short-term, primarily remote casual position (per diem) through June 30, 2026. The Community Ambassador will work with a team on an evaluation project specifically related to opioid overdose prevention, response, and recovery in the state of Illinois.This person in this position is expected to have experience and/or knowledge of substance use disorder and the delivery of related services in the community. For this position, we prioritize individuals who have lived and living recovery experience as well as some education around harm reduction, substance use challenges, mental health and/or recovery.EDC casual employees generally work as needed. A casual position receives statutory benefits of Social Security contributions, Medicare contributions, unemployment insurance, worker’s compensation insurance and sick leave. A casual position ends when work is complete.&nbsp;You will:The person in this position is expected to communicate clearly and courteously; to develop and maintain positive relationships with others; and to work respectfully with colleagues. Under general management guidance, the Community Ambassador will work with a team on an evaluation capacity building project in Illinois, by:<ul><li>Completing evaluation planning, including designing research and evaluation activities, tools, and protocols</li><li>Conducting data collection, including recruiting for and administering surveys as well as conducting interviews and focus groups</li><li>Conducting data interpretation and analysis</li><li>Assisting with writing, editing materials, and developing recommendations, presentations, and brief reports to disseminate evaluation findings</li><li>Assisting in technical assistance related to evaluation project, including community outreach and engagement with partners and capacity building with community-based agencies</li><li>Participating in engagement and relationship-building with organizations that serve the recovery community in southern Illinois as well as individuals who receive services from these organizations</li><li>Collaborating with team staff to conduct work</li><li>Integrating community-based perspectives and lived experiences into evaluation project activities and project deliverables</li><li>Participating in primarily virtual weekly staff team meetings on Teams and video conferencing software</li><li>Traveling once yearly for meetings, trainings, and/or conferences in Illinois</li></ul><h4>Qualifications</h4>This position requires excellent organizational skills; demonstrable initiative, creativity, and flexibility; ability to work effectively in groups and independently; strong interpersonal skills; excellent writing skills. Being open-minded, using approaches grounded in humility, and a willingness to learn and grow are key.&nbsp;Skills &amp; Experience<ul><li>At least 2 years related experience in community engagement related to substance use disorder and the delivery of these services in the community</li><li>Experience with data collection, research, and evaluation activities with social service agencies in Illinois</li><li>Proficiency with computer applications, including Internet research, Microsoft Excel and other Microsoft Office applications (access to computer required)</li></ul>Preferred Skills &amp; Experience<ul><li>Individuals who have lived and living recovery experience, as well as some education around harm reduction, substance use challenges, mental health and/or recovery</li><li>Experience and/or knowledge about the multiple pathways of recovery</li><li>Community engagement experience in southern Illinois</li></ul>Travel<ul><li>Ability to travel and to attend in-person meetings and events at various locations across Illinois, particularly southern Illinois</li></ul><h4>Additional Information</h4>EDC affirms its steadfast commitment to uphold the highest standards of conduct, ensuring the protection of all individuals from misconduct, and maintains a zero-tolerance policy towards any violation of these rights. Safeguarding refers to the measures and practices put in place to protect individuals, particularly vulnerable groups, from harm, abuse, neglect, and exploitation.&nbsp;This position offers an anticipated hourly rate of approximately $30-33.If you are a qualified individual with a disability or a disabled veteran, you have the right to request accommodation if you are unable or limited in your ability to use or access the EDC job opportunities website as a result of your disability. You can request reasonable accommodations by e-mailing <a href="mailto:human_resources@edc.org" target="_blank">human_resources@edc.org</a>&nbsp;or by calling&nbsp;202.572.3781.

Education Development Center

Community Ambassador (Casual I)

The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>Who Would I Interact With?</h1> This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;<h1> What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1>The performance of a Advanced Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Experienced Luxury Automotive Technician| Mercedes Benz of Chicago| Up to $40/flat

The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Master Certified Luxury Technician| Mercedes Benz of Chicago| up to $60/flat

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor - Mercedes-Benz of Chicago

Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!The territory for the Regional Payer Account Director Central includes the following states: TX, OK, KS, NE, SD, ND, MN, MO, IL, IA and AR.&nbsp;The Regional Payer Account Director will maximize profitable access for Lundbeck’s U.S. portfolio of promoted products through development and maintenance of key relationships with leading targeted regional, local, and strategic healthcare payers. The position is responsible for implementing short and long-term business initiatives to ensure appropriate coverage and pull-through programs, in collaboration with internal stakeholders, as well as creating business cases to leverage contract terms within established corporate guidelines.&nbsp; ESSENTIAL FUNCTIONS<ul><li>Engages in account portfolio planning using utilization data, and knowledge of therapeutic class management behavior by targeted plans, to determine prioritization of activities that will maximize returns for Lundbeck</li><li>Creates business plans for targeted accounts that include clinical and economic elements to gain or improve product access </li><li>Demonstrates resourcefulness in penetrating multiple departments within a health plan in order to convey the value proposition of Lundbeck and our products</li><li>Collaborates with field sales in the development of their pull through plans.</li><li>Monitors, reports on, and reinforces pull-through efforts to assure optimization of identified opportunities</li><li>Partners with National Payer Account Directors and other colleagues to optimize opportunities within established geography</li><li>Serves as a subject matter expert to support all functional area partners by collaborating closely with stakeholders to ensure consistent exchange of important payer information and field messaging.</li></ul>REQUIRED EDUCATION, EXPERIENCE and SKILLS<ul><li>Accredited Bachelor’s Degree</li><li>7+ years pharmaceutical, biopharma, medical device or healthcare industry experience</li><li>Experience creating and executing a pull-through plan for a pharmaceutical or biopharma product as a result of a formulary advancement</li><li>Understanding of formulary control mechanisms employed by MCO/PBMs and how they impact patients and physician’s utilization</li><li>Resourcefulness in getting access to decision makers, directly or indirectly, to represent the company’s products</li><li>Demonstration of ability to work collaboratively and influence without authority in achieving outcomes.</li><li>Demonstrated problem-solving and negotiation skills.</li><li>Must live within a state in the Central territory or be state adjacent.</li><li>Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements.&nbsp;&nbsp;</li><li>The role is part of Lundbeck’s Vehicle Fleet Stipend Program and requires business use of a personal vehicle. More information on the stipend program can be found&nbsp;here.&nbsp;</li></ul>PREFERRED EDUCATION, EXPERIENCE and SKILLS<ul><li>Market access payer experience</li><li>Commercial or sales leadership experience</li><li>Demonstrated knowledge of assigned payer reimbursement process with focus on Medical benefit</li><li>Buy and bill experience</li><li>Experience supporting specialty pharmacy/specialty distribution products</li><li>Infusion product experience</li><li>Proficiency in Excel and PowerPoint</li><li>Preference that candidate lives within 100 miles of territory boundaries</li></ul>TRAVEL<ul><li>Willingness/Ability to travel up to 70% domestically.&nbsp; International travel may be required.</li></ul>The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $210,000 - $240,000 with eligibility for a sales incentive target of $65,000 and eligibility to participate in the company’s long-term incentive plan. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and Vehicle Fleet Stipend. Additional benefits information can be found on our career site.&nbsp; Applications accepted on an ongoing basis.&nbsp; #LI-LM1, #LI-RemoteWhy LundbeckLundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Lundbeck

Regional Payer Account Director - Central

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRAThe base salary range for this position is $45,000 - $70,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Fidelity Investments

Financial Services Representative - North LaSalle, IL

Financial Services Representative - Naperville, IL

The role ensure Plans' operations handle customer interactions accurately and promptly, leaving a positive brand impression. Execute audit programs and validate reported results. Present updates and recommendations at various events. Contribute to strategic planning by developing materials, presentations, and documentation. Create and improve standard operating procedures for departmental functions. Interact extensively with Plan staff at all levels, requiring diplomacy in difficult conversations. Influence local and national Plan operations.<li>Responsible for overall Plan execution of the Operational Audit Programs. This includes auditing Plans’ local and inter-Plan claim processing, local customer service processing, and enrollment processing in accordance with applicable program.</li><li>Analyze performance results and lead cross-functional meetings with Plan stakeholders in order to facilitate the development and completion of action plans for each performance program.</li><li>Lead in the development and administration of various audit initiatives/programs that impact internal and external stakeholders.</li><li>Provide Plans education and support by helping them to understand and properly execute operational and audit requirements in both formal and informal settings on a scheduled or ad-hoc basis. This includes providing face-to-face training, webinars, handling the Help Desk, one-on-one meetings, and collaborating with other BCBSA staff.</li>The posting range for this position is:$92,788.00-$105,000.00 Qualifications Education <ul><li>Required Bachelor's Degree in a business-related discipline or equivalent work experience</li></ul>Experience <ul><li>5+ Years related work experience Required</li></ul> Knowledge Skills and Abilities <ul><li>Ability to manage and adapt to multiple, changing priorities.</li><li>Demonstrated proficiency in the Microsoft Office suite and Internet technologies.</li><li>Demonstrated research and analytical skills (quantitative and qualitative).</li><li>Demonstrated presentation and communication skills both oral and written.</li><li>Knowledge of BlueCross Blue Shield and Inter-Plan Programs.&nbsp;</li></ul>#LI-Remote The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Blue Cross Blue Shield Association

Performance Audit Senior Consultant (Remote)

Astound is a leading provider of internet, Wi-Fi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.&nbsp;Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Opportunity Overview:The Director of Talent Development and Enablement plays a pivotal role in shaping workforce capability and engagement by partnering with operational leaders and business stakeholders to identify evolving skill requirements, assess gaps, and define critical competencies. This strategic leader drives the design and execution of targeted learning programs, oversees the full lifecycle of development initiatives, and leads internal communication efforts to ensure seamless delivery and adoption. With a focus on aligning business priorities with impactful learning experiences, the role is responsible for multi-level leadership training, functional sales enablement, and a high-impact onboarding journey for new leaders—ultimately cultivating a skilled, agile, and performance-driven organization. A Day in the Life of the Director of Talent Development and Enablement:Strategic Partnership &amp; Needs Analysis<ul><li>Collaborate with operational leaders, HR Business Partners, and cross-functional stakeholders to identify current and emerging skill gaps and deliver innovative, scalable solutions.</li><li>Translate business strategies into actionable learning objectives and capability-building roadmaps that support organizational growth.</li><li>Serve as a trusted advisor to leadership teams on talent development, organizational readiness, and change enablement.</li></ul>Learning &amp; Content Strategy <ul><li>Lead the design and delivery of learning solutions and curricula that address identified skill needs across the enterprise.</li><li>Oversee project scoping, training requirements, and implementation planning to ensure content is relevant, innovative, and scalable.</li><li>Act as the HRIS liaison for Talent and Learning, ensuring systems support learning initiatives effectively.</li><li>Partner with internal learning teams and subject matter experts to curate and create impactful, learner-centered experiences.</li></ul>Change Management &amp; Communication <ul><li>Manage the full change lifecycle for key business initiatives, driving smooth adoption and sustained performance outcomes.</li><li>Develop and execute internal communication strategies that foster employee engagement, clarity, and alignment across HR and business units.</li><li>Monitor and evaluate the effectiveness of change and communication plans, making data-informed adjustments as needed.</li><li>Collaborate with market leaders and HR peers to support direct-to-employee communications, including newsletters, intranet content, and presentations.</li></ul>Organizational Effectiveness <ul><li>Build and strengthen organizational capabilities to meet evolving business demands and strategic goals.</li><li>Champion a culture of continuous learning, innovation, and performance improvement.</li><li>Align talent development initiatives with workforce planning, succession strategies, and long-term organizational health.</li><li>Partner with HR and Operations to forecast and report on the financial impact and ROI of learning programs and development efforts.</li><li>Actively support, promote, and advance all aspects of Astound’s Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.&nbsp;</li><li>Other duties as assigned.</li></ul>What You Bring to the Table:&nbsp;&nbsp;<ul><li>8+ years of progressive experience in learning and development, talent management, or organizational effectiveness. &nbsp;</li><li>5+ years in a leadership role overseeing cross-functional teams and enterprise-wide initiatives.&nbsp;</li><li>Deep expertise in adult learning theory, instructional design, and curriculum development.</li><li>Strong strategic thinking and business acumen; able to translate organizational goals into learning strategies.</li><li>Exceptional communication and storytelling skills, with experience leading internal communications and change initiatives.</li><li>Proficiency in learning technologies, HRIS systems, and content development tools (e.g., LMS platforms, authoring tools).</li><li>Ability to influence and collaborate across all levels of the organization, including senior leadership.</li><li>Data-driven mindset with experience in measuring learning impact and ROI.</li><li>Proven experience partnering with business leaders to align learning strategies with organizational goals.</li><li>Exceptional communication, facilitation, and influencing skills.</li><li>Demonstrated ability to manage multiple complex projects with cross-functional teams.</li><li>Proven understanding of the change management life cycle from inception to execution</li><li>Demonstrated success in relationship management, consulting and eliciting business requirements.&nbsp;&nbsp;</li><li>Consulting skills and a demonstrated customer service orientation toward internal clients.&nbsp;</li><li>Demonstrated proficiency in critical thinking and creative problem solving.&nbsp;&nbsp;</li><li>Demonstrates competence building relationships, influencing and obtaining buy-in from stakeholders at multiple levels of an organization and across diverse geographic locations.&nbsp;&nbsp;</li><li>Proven competency with standard business applications such as PowerPoint, Excel, Word, etc.&nbsp;</li><li>Proven ability to work efficiently, effectively and proactively in a fast-paced, deadline-oriented, dynamic and virtual environment.&nbsp;</li><li>Ability to work both independently and collaboratively.&nbsp;&nbsp;</li></ul>Education:<ul><li> Bachelor’s Degree in Human Resources, Organizational Development, Business Administration, or related field or equivalent combination of education and experience </li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:&nbsp;<ul><li>401k retirement plan, with employer match</li><li>Insurance options including medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time position&nbsp;Base Salary: The base salary range for this position is $140,000 - $160,000 (annually), plus opportunities for bonus and benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.&nbsp;Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Director, Talent Development & Enablement

Job Description:ABOUT THIS POSITION Standardized Patients (SPs) are trained individuals who simulate real patient scenarios to support clinical education across physical and mental health disciplines. They recreate patient histories,personalities,emotional responses, and physical findings to help learners practice and refine clinical and interpersonal skills. SPs may be interviewed and examined by students andhealthprofessionals as part of their training.This is a part-time positionwithintermittent work hours.There are threelevels of rolesin the program, eachrequiringspecific skills and experience:<ul><li>Standardized Patient (SP):Simulates patient scenarios for educational purposes.</li></ul><ul><li>Physical Examination Teaching Associate(PETA):Standardized patients who are specifically trained to teach, assess, and provide feedback to learners about physical examination techniques.They can also address the communication skills needed.</li></ul><ul><li>Sensitive Exam Teaching Associate (SETA):Standardized patientencountersinvolving sensitive exams.This role requiresadditional training due to the nature of the exam.Sensitive exams typically includebreast, pelvic, rectal, and/or testicular exams.</li></ul>KEY RESPONSIBILITIES<ul><li>Simulate patient cases accurately and consistently, including historyof current concern, affect/behavior, and physical findingsin a standardized,accurateand reliable manner</li></ul><ul><li>Teach and assess clinical and communication skills for students in medical, psychology, counseling, and other health-related programs.Duties may involve instruction ofappropriate examinationtechniques for both physical and mental health assessments</li></ul><ul><li>Provide written and verbal feedback to learners</li></ul><ul><li>Document learner performancewith accuracy and consistentlyusing electronic systems</li></ul><ul><li>Participate in both in-person and virtual simulationsas needed</li></ul><ul><li>Monitor other SPs for quality assurance</li></ul><ul><li>Accept ongoing feedback and incorporate supervisor feedback into performance</li></ul><ul><li>Maintain confidentiality of learner information and assessmentdata</li></ul><ul><li>Respond to email messages and electronic communications promptly</li></ul><ul><li>Demonstrateprofessional behavior and accountability for actions&nbsp;</li></ul><ul><li>Work collaboratively as a team member</li></ul><ul><li>Maintain commitments to the SP Program</li></ul>BASIC QUALIFICATIONS<ul><li>Ability to work effectively with diverse populations anddemonstratecultural sensitivity</li></ul><ul><li>Ability to communicate clearly and effectively with learners from various medical and mental health educational programs</li></ul><ul><li>Ability to recall an encounter accurately for the completion of checklists and written materials during practice sessions and assessments which result in learner grades</li></ul><ul><li>Strong organizational skills in all work aspects</li></ul><ul><li>Ability to work effectively as part of a team and independently</li></ul><ul><li>Objectiveand unbiasedapproach to healthcare interactions</li></ul><ul><li>Highlyreliableand punctual in attendance for both in-person and virtual sessions</li></ul><ul><li>Flexibleandable to adaptin different work situations and learning environments</li></ul><ul><li>Comfort withappropriate physicaland mental health assessments by healthcare students and professionals</li></ul><ul><li>Proficientwith technology including email communication, video conferencing platforms, electronic documentation systems, and basic computer applications</li></ul> REQUIREMENTS<ul><li>High school diploma or equivalent</li></ul><ul><li>Previousexperience in healthcare, education, or customer service preferred,but notrequired</li></ul><ul><li>Completion of Standardized Patient training program upon hire </li></ul>COMPENSATION<ul><li>The hourly rate($28- $33)variesdepending on thelevel of SP services being provided. These services includeSP, PETA, and SETA.Preparation/trainingfor sessions(typically done at home)is paid at a lower rate.&nbsp; </li></ul>ADDITIONAL INFORMATION<ul><li>Standardized Patients(SPs and PETAs)will be recorded for teaching and assessment purposesonlyusing both video recording equipment and virtual platforms.</li><li>Due to the nature of the training and the conditions being portrayed,existing health conditions maydeterminewhichcases and situations an SP will berecruited toportray.This will be considered onacase-by-casebasis.</li><li>All employeesmustcomply withuniversity policiesregardingbackground checks.</li></ul>Compensation &amp; BenefitsThis opportunity is budgeted at $28.00 - $33.00 hourly base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a>The Chicago School is an Equal Opportunity Employer.Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

293 Full Time Jobs in Downers Grove, IL, USA