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Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!Territory: Rochester, NY - Multi-SpecialtyTarget city for territory is Rochester - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Massena, Liverpool, Ogdensburg, Fulton, Oswego, Watertown, Auburn, Greece, Rochester, Penn Yan, Geneseo &amp; Lakeville.SUMMARY:Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas:ESSENTIAL FUNCTIONS:Business Planning &amp; Account Leadership&nbsp;- Ability to use digital tools and apply data-based insights to create opportunities, develop strategy &amp; tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.&nbsp;Selling&nbsp;- Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.Customer Development&nbsp;- Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable.Local Market &amp; Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.Reimbursement&nbsp;- Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.&nbsp;Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.&nbsp;REQUIRED EDUCATION, EXPERIENCE and SKILLS:<ul><li>Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university</li><li>2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience. </li><li>Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually</li><li>Self-starter, with a strong work ethic, tenacity, and outstanding communication skills</li><li>Adaptability:&nbsp;Ability to embrace change and work collaboratively in a fast-paced team environment.</li><li>Problem-Solving:&nbsp;Proven analytical skills to identify solutions and overcome obstacles.</li><li>Data Analysis:&nbsp;Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives.</li><li>Must live within 40 miles of territory boundaries</li><li>Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements</li><li>Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck&nbsp;</li><li>Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation. </li></ul>PREFERRED EDUCATION, EXPERIENCE AND SKILLS:<ul><li>Recent documented successful experience selling to general practitioners (GPs) and primary care centers.</li><li>Prior experience promoting and detailing products specific to CNS/neuroscience </li><li>Previous experience working with alliance partners (i.e., co-promotions)</li></ul>TRAVEL:<ul><li>Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.</li></ul>The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000.&nbsp;Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.Why LundbeckLundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Lundbeck

Multi-Specialty Account Manager - Rochester, NY

<h4>Our Culture</h4>EDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.We service more than&nbsp;200,000&nbsp;customers in&nbsp;24&nbsp;states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022, 2023 and 2024 as one of the Top Ten Propane Marketers by&nbsp;LP Gas Magazine. Since our inception in 2012, EDP has helped more than 44 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved.Responsibilities:<ul><li>Overseeing the overall operations, ensuring efficient and effective service delivery</li><li>Developing and executing strategic plans to drive business growth, expand market share, and increase profitability</li><li>Leading and managing a diverse team of professionals, including sales, operations, customer service, and technical staff</li><li>Establishing and maintaining strong relationships with key stakeholders, including customers, suppliers, and regulatory authorities</li><li>Monitoring industry trends, market conditions, and competitor activities to identify opportunities for innovation and improvement</li><li>Implementing and maintaining safety protocols, ensuring compliance with regulatory requirements and industry standards</li><li>Analyzing financial data, preparing budgets, and managing expenses to achieve financial targets</li><li>Collaborating with cross-functional teams to optimize processes, enhance service quality, and drive customer satisfaction</li><li>Representing the company at industry events, trade shows, and community engagements</li></ul>Requirements:<ul><li>Valid CDL license, with hazmat, tanker, and air brake endorsements must be retained.</li><li>6+ years of experience in an operations leadership role. Propane experience is a plus.</li><li>Excellent written and verbal communication skills with an emphasis on developing a positive rapport with employees and customers.</li><li>Detail oriented with the ability to take projects/tasks through to completion.</li><li>Strong time-management and organizational skills with the ability to effectively multi-task. Demonstrated problem-solving skills in a customer-focused environment.</li><li>Demonstrated skills in data analysis, strategic planning, measurements, and fiscal responsibility.</li></ul>We Offer Amazing Benefits!In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families.Our benefits program allows you to customize your coverage, to select the best plans to meet your family’s needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes.<ul><li>Medical Insurance – multiple options to choose from</li><li>Dental Insurance</li><li>Voluntary Vision Insurance</li><li>Health Savings Account</li><li>Flexible Spending Account</li><li>Confidential Employee Assistance Program (EAP)</li><li>Voluntary Supplemental Life and AD&amp;D Insurance</li><li>Voluntary Short-Term Disability</li><li>401(K) with Company Match</li><li>Tuition Reimbursement</li><li>Propane discount</li></ul>As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:<ul><li>Paid Holidays &amp; Time Off</li><li>$50,000 Basic Life/AD&amp;D benefit</li><li>Long Term Disability</li></ul>Pay- $125,000-$140,000 per year, depending on experience&nbsp;Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

General Manager

<h3>Job Description:</h3><h3>Investment Consultant</h3>You joined the financial services industry to make a difference in the lives of your clients. At Fidelity, we have a relentless commitment to our clients. Come join a firm that is a stable industry leader where we focus on the importance of communicating to connect and not just communicating to transact. We empower professional flexibility, growth, and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will develop customized financial plans through a wide range of products and services using your sound judgment, keen knowledge of products, and Fidelity‘s planning tools. Instead of spending your time sourcing new customers, you will engage with existing clients and warm leads, which will allow your focus to remain where it matters most: providing investment solutions and growing relationships with a dedicated local advisor.<h3>The Expertise We’re Looking For</h3><ul><li>Effectively utilizing Fidelity’s guidance tools, you engage in financial planning discussions by presenting solutions and service offerings that best meet client needs</li><li>Leveraging technology, you can prepare for and conduct efficient one-on-one appointments to make the best use of the client’s time, as well as plan for post-appointment follow-up</li><li>Growing relationships through proactive outreach, you seek to understand clients’ goals and objectives and refer them to a wealth management partner based on needs and financial complexity</li><li>Series 7 &amp; 63 licensed; Series 65 or 66 and appropriate state registrations preferred, OR ability to acquire quickly upon hire</li><li>Degree and/or other professional certifications such as a CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one!</li></ul><h3>The Skills You Bring</h3><ul><li>You have a comprehensive understanding of various investment solutions, and can educate customers on the values and differences of each</li><li>Your interpersonal skills and ability to grow relationships are exemplary; you take initiative and exceed expectations</li><li>You have outstanding communication and consultative skills, and you thrive in a fast-paced work environment</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3>In this role you will work directly with clients to help them make investment decisions that are in their best interest. By effectively navigating Fidelity’s planning and guidance tools, presenting and implementing solutions that best meet the client’s needs, you will have a lasting impact on the client’s financial future. Please note this role requires in-person attendance in the assigned Branch location.The base salary range for this position is $56,000 - $72,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

Fidelity Investments

Investment Consultant - Garden City, NY

<h3>Job Description:</h3><h3>Relationship Manager</h3>As a Relationship Manager, you will be facilitating relationships with Fidelity’s most valuable clients. Through your honesty and integrity, we know you will inspire client dedication and engagement in order to develop long-lasting, positive relationships with Fidelity. You will learn how to nurture a book of business and successfully find opportunities to add value to the relationship. You will see your impact on the business and have rewarding interactions with clients every single day. <h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>1-3 years in financial services with an emphasis in providing an excellent customer experience</li><li>Planning experience and knowledge of financial markets and products</li><li>Strong social skills and the ability to deliver highly personalized service to each client</li><li>Ability to find success in a dynamic, deadline driven, and detailed compliance environment</li><li>Ability to think creatively and be comfortable making decisions with the support of your team</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>The Relationship Manager is a pivotal role within the branch team responsible for fostering client relationships and finding opportunities to deepen the relationship in meaningful ways. You will keep the Financial Consultants organized and ensure the daily work is carried with the client’s needs top of mind.<h3>The Skills You Bring</h3><ul><li>You are able to facilitate setting targeted appointments that improve engagement with clients</li><li>You are client oriented and bring great perspective on financial planning</li><li>You have a vested interest in being an advocate for your clients</li><li>You are professional with a polished communication style compatible with high net worth clientele</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>You are key to the Fidelity relationship strategy</li><li>Deepening client relationships through long term mentorship</li><li>Collaborating with the Relationship Manager team company wide</li><li>Being responsible for the client contact strategy</li><li>Building long-lasting meaningful relationships with clients</li></ul>The base salary range for this position is $57,000 - $80,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship Management

Relationship Manager - Rochester, NY

<h4>Company Description</h4>This role is part of the People &amp; Culture team within Optura, our shared services function that supports both Enthuse and Inspira, along with HQ and key cross-functional teams including Finance, Marketing &amp; Communications, Creative, and Logistics.Enthuse is an education-led marketing agency that builds learning experiences to accelerate business growth and long-term client relationships. Inspira is a brand relationship agency that creates integrated campaigns focused on deepening connections between brands and consumers.While each agency brings its own expertise and focus, we are united by shared values: a deep belief in the power of people, a commitment to innovation and operational excellence, and a drive to create lasting impact for our employees, our clients, and the communities we serve. The Optura team plays a critical role in advancing this mission by delivering smart, scalable, and human-centered solutions that help our business, and our people succeed.<h4>Job Description</h4>This is a hybrid position reporting two days a week to our Hudson Yards, NYC officeThe Senior People Business Partner is a strategic and hands-on leader who partners with both Enthuse and Inspira, working with senior leadership across departments and programs to align people strategies with business goals. This role is responsible for driving strategic people initiatives, championing culture, and optimizing organizational effectiveness through proactive people solutions. You will serve as a trusted advisor on talent development, performance management, employee relations, and change enablement.This role requires strong business acumen, deep people expertise, and a collaborative, empathetic mindset. You’ll be a key player in shaping our people strategy while navigating the evolving needs of a dynamic, creative workforce. This role reports to the Senior Director, People &amp; Culture.Job responsibilities will include but are not limited to:People Strategy &amp; Leadership Partnership<ul><li>Consult with business leaders to translate business strategies and objectives into a People roadmap.</li><li>Serves to coach, advise, partner, and provide people leadership and guidance to business areas to both influence and deliver on people objectives aligned to business priorities.</li><li>Coach leaders on people-related matters including talent assessment, development and succession, organization effectiveness, and high-performing team dynamics.</li></ul>Employee Relations &amp; Engagement<ul><li>Manage complex employee relations matters with discretion, consistency, and empathy, across geographically dispersed team.</li><li>Champion culture-building and DEI initiatives that reflect our values and enhance the employee experience.</li><li>Run quarterly people business reviews with department leaders, surfacing key insights and action plans.</li></ul>Organizational Effectiveness &amp; Change Management<ul><li>Guide teams through periods of growth, change, and restructuring with a focus on communication and continuity.</li><li>Partner with Team Leaders and Finance on workforce planning, compensation strategy, and people analytics.</li><li>Identify opportunities to improve processes, policies, and team capabilities in support of business outcomes.</li></ul>HR Programs &amp; Compliance<ul><li>Ensure compliance with internal policies and applicable employment laws across jurisdictions.</li><li>Collaborate on the execution of compensation reviews, headcount forecasting, and learning &amp; development initiatives.</li><li>Leverage data and reporting to drive continuous improvement and inform decision-making.</li></ul><h4>Qualifications</h4><ul><li>7–10+ years of progressive HR/People experience, including senior-level business partnering.</li><li>Multi-state experience, required.</li><li>Demonstrated experience supporting employees and leaders across multiple U.S. states, with strong understanding of varying state-specific employment laws and compliance requirements.</li><li>Travel, up to 20%.</li><li>Experience in a creative, agency, or high-growth environment is strongly preferred.</li><li>Deep knowledge of HR/People best practices, organizational development, and employment law. Demonstrated ability to influence, coach, and build trust with stakeholders at all levels.</li><li>High emotional intelligence, integrity, and sound judgment in sensitive situations.</li><li>Proficiency in HR/People systems and data-driven approaches to talent strategy.</li><li>Clear communicator who is warm, collaborative, and solutions-focused.</li><li>Bachelor's degree or equivalent experience; HR certification (SHRM-SCP, SPHR) preferred.</li><li>Manage administrative tasks with attention to meeting agency compliance guidelines and standards.</li></ul><h4>Additional Information</h4>At Enthuse and Inspira, we believe stronger relationships drive stronger outcomes—not only in business, but in the communities we serve. Inspira proudly supports Alex’s Lemonade Stand Foundation. Enthuse champions women entrepreneurs through the Enthuse Foundation. Together, we are committed to making a positive impact in all we do.The base compensation range for this job classification is between $100,000.00-$130,000.00 annually. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related skills and qualifications, length of service, brand program, and geographic location. This job classification is bonus-eligible, with bonus potential subject to applicable bonus plan terms and conditions.This position offers incentive opportunities&nbsp;plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more!Enthuse Marketing is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, genetics, pregnancy, protected veteran status or other characteristics protected by applicable federal, state, or local law.Enthuse&nbsp;is committed to providing reasonable accommodations to qualified individuals with disabilities&nbsp;and for other reasons&nbsp;in the employment application and hiring process,&nbsp;in accordance with applicable law.&nbsp;&nbsp;To request an accommodation please contact&nbsp;<a href="mailto:recruitment@enthuse-marketing.com" target="_blank">recruitment@enthuse-marketing.com</a>.

ENTHUSE

Senior People Business Partner

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Global Real Estate &amp; Workplace Experience (GREWE)Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in 59 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, airport lounges and data centers. The global GREWE team is comprised of ~100 Amex full time staff that leverage ~5,000 contractors and is part of the broader Global Servicing Group organization which delivers shared business services to colleagues across the enterprise. GREWE’s key priorities include:&nbsp;GREWE Vision: Provide the world’s best workplace experience for every colleague, at every site, every dayGREWE Mission: Enable profitable growth by anticipating business needs and co-creating flexible, vibrant, inspiring environments at a competitive costStrategic Priorities:Portfolio: Best buildings in the best places at the most competitive costsEnvironment: Tailored spaces that inspire innovation and strengthen connections between colleagues, customers, and brandHospitality: Frictionless experiences for colleagues across moments that matterOperations: Operational excellence to deliver enterprise value, accelerate time to market, reduce disruption, and mitigate riskGlobal Leadership and Governance ResponsibilitiesA summary of key responsibilities include:This position will lead the delivery of large-scale, complex construction projects. The role requires full lifecycle project leadership with a strong emphasis oncost control, schedule management, risk mitigation, andteam leadership. The successful candidate will be responsible for guiding internal and external teams to ensure that capital projects are delivered safely, efficiently, and to the highest quality standards. Leading construction contract negotiations, managing budgets, change orders, schedule adherence and contingency utilization.This position will be responsible for all aspects of construction through each stage of major capital projects. With a focus on reducing cost, managing schedule and implementing a robust risk management process. The role will support the Project Team and leads the construction team – a mix of internal/external partners to ensure all aspects, quality control, constructability and safety of the project are achieved along with cost and schedule management.&nbsp;The candidate will have strong technical knowledge, leadership and team development skills. They must have strong contract and stakeholder management skills and proficiency in collaborating across large complex project teams of engineers, architects and other professions to ensure the project is designed and executed effectively.Other deliverables include:<ul><li>Construction Lead on Projects at all stages, Design, Execution and Handover.</li><li>Determines the scheduling of different phases of a project base on established deadlines</li><li>Manages the construction budget and collaborated with the Project Controls lead on Change Control and reporting</li><li>Responsible for safety and quality control during construction phases</li><li>Oversees all onsite and offsite construction to monitor compliance with AMEX requirements and building and safety regulations</li><li>Coordinate all construction activities and logistics with relevant project teams and partners as required</li><li>Communicates regularity with Project Lead, Project Controls and Design Lead and aligned on communication to Key Partners at all stages of design, construction and hand over.</li><li>Facilitates the Construction planning, tracking and reporting against key project Deliverables</li><li>Understand Key Performance indicators and puts plans in place to meet and identify areas for improvement.</li><li>Foster a collaborative, accountable culture across project teams and external partners.</li><li>Promotes proactive communication, problem-solving, and ownership at all levels.</li><li>Provides leadership and supports the Project Delivery team to ensure the project focus on cost an schedule objectives, identify and militate risk and adhere to key financial procedures</li><li>Manages the coordination and logistics between base building and interior fit-out to deliver a world class facilities for American Express</li><li>Provides thought leadership and direction on construction means, methods, concepts</li></ul>Executive EngagementsThis role will have frequent interaction with the SVP of GREWE and the President of Enterprise Shared Services, and on occasion with other AXP executive committee members.&nbsp;&nbsp;This leader will demonstrate the ability to interact with these senior executives with ease, and also dive deep into details when necessary, interacting with project team members at all levels.&nbsp;&nbsp;The role is expected to frequently present to the GREWE SVP.Major Duties &amp; Responsibilities:<ul><li>Lead construction deliverables for GREWE large property development projects at all stages. This includes strategic planning, budget, schedule, pre-construction activities, quality and safety deliverables at all stages of projects</li><li>Leads the development of pre-construction and construction planning &amp; strategy for projects: across base building and interior fit-out to deliver world class facilities for American Express</li><li>Act as the senior client representative during construction, ensuring contractor performance and accountability.</li><li>Provides thought leadership and direction on construction means, methods, concepts &amp; foster a culture of innovation and continuous improvement</li><li>Delivers project status reviews by monitoring schedule, cost, submittals &amp; RFI.</li><li>Brings on world class talent and design expertise (internal/external) as appropriate</li><li>Works with the Director of Project contrils to ensure a robust approach to monthly cost reporting with Developers and CM’s across projects.</li><li>Manages and reports on cost and change control throughout construction in alignment with the change control governance model</li><li>Lead value engineering &amp; identify cost saving opportunities to bring forward to AMEX leadership for decisions.</li><li>Supports the facilitation of cost risk assessments at key milestones of the project and manages contingency spend in collaboration with Project Leadership</li><li>Establishes robust approach to monthly schedule reporting with Developers and CM’s across projects.</li><li>Manages project schedules and provide weekly/monthly reporting to the Project Controls and Project Leadership</li><li>Maintain rigorous safety, compliance, and reporting standards throughout construction.</li><li>Manages and reports on key construction risks and provides mitigation strategies though the established Risk Management system.</li><li>Supports the facilitation of Cost Risk Assessments (CRA’s) across projects to identify and drive decisions on contingency</li><li>Supports the facilitation of Schedule Risk Assessments (SRA’s)</li><li>Meets routinely with key GREWE and workplace partner stakeholders to keep transparency into priorities across teams and address points of friction in our service delivery.</li><li>Meets routinely with other discipline partners (i.e. hospitality, operations, safety and sustainability) to find synergistic goals and co-create strategic value-additions on a global scale.</li></ul>Minimum&nbsp;Qualifications:<ul><li>10+ years’ experience in construction management for major commercial or corporate real estate projects</li><li>10+ years’ experience managing major CM’s, GC’s and construction trades as third-party vendors to major corporations</li><li>10+ years’ work experience construction management supporting commercial or corporate real estate portfolios, with a clear understanding of the project process.</li><li>Deep knowledge of cost, schedule and risk on major capital projects.</li><li>Lead constructability reviews and establish robust approach to construction quality.</li><li>Ability to translate complex project data into and compelling business cases, analyses and program plans, tailored various stakeholder groups</li><li>Proactive critical thinking and qualitative/quantitative problem-solving skills (issue identification, problem structuring, analysis, development of recommendations)</li><li>Exceptional Project Management skills, including ability to lead teams (both Internal &amp; External) build dashboards, presentations and track metrics, and assemble project information into clearly written report that document findings and recommendation and communicate progress.</li><li>Exceptional organizational skills and ability to focus on details while not losing sight of the big picture</li><li>Ability to easily partner with and influence senior leaders across the AXP organization</li><li>Strong team player, ability to take direction and remain flexible and adaptable to changing priorities</li><li>University/Bachelor’s degree or equivalent experience in Construction Management or equivalent.&nbsp;</li><li>Project Management Professional (PMP) or equivalent</li></ul>Preferred Qualifications:<ul><li>Engineering, Construction Management</li><li>Primavera, Advanced knowledge of Microsoft Office Suite (Project, Excel, PowerPoint, Word).&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

American Express

Director, Construction Management, Property Development

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Global Commercial Services team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.&nbsp;The objective of the Global Commercial Services Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk&nbsp;(OR)&nbsp;within&nbsp;Business Unit&nbsp;(BU) processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.&nbsp;Global Commercial Services is looking for a Director of Control Management - Risk Assessment to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Director Control Management - Risk Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Lead and develop a team of Control/Risk Management professionals across various markets/office locations&nbsp;&nbsp;</li><li>Facilitate Business Units in their risk assessments performance (e.g., Risk Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key Operational Risk (OR) trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Be a key thought leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li><li>Experience leading teams in a fast-paced environment&nbsp;</li></ul></ul>ORMCMSalary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - Control Management - Risk Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Team:The SME &amp; Business Blueprint Engineering Organization is a part of Global Commercial Services Technology. Your organization will ensure a connected technology strategy to unleash the power of small business customer focused products and data-oriented solutions in support of the Global Commercial Services (GCS) Strategic Priorities. Your engineering team partners closely with the GCS Line of Business to deliver outstanding experiences, that includes a Small Business Ecosystem, Business Line of Credit and Business Checking Account.The Role:This Engineering Director reports directly to Andres Escobar, VP Engineering, Business Blueprint Platforms &amp; BCA and will be based in New York City. Periodic travel to Phoenix, Atlanta, and other key offices is required throughout the year, up to 15% of the time.In partnership with key Technology teams and Product colleagues, the Engineering Director is responsible for the delivery of all features and functionality on the Business Banking products.Key Responsibilities:- Work with a team of talented, hardworking engineers to build and deliver the mobile roadmap- Work closely with product development and strategy stakeholders to understand the product and customer needs; and enable the product and customer vision for the company- Contribute to advance the Digital Banking Platform (DBP) to improve developer efficiency- Responsible for the people management of co-located and remote engineering teams- Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics- Recruit best in class and diverse engineering talent from the industry at large- Drive innovation within a fast-paced agile environment- Collaborate with a wide variety of partners within business and technology teams to inspire change required to execute product roadmaps- Coach, guide and promote the creation of high quality, clearly documented, and compliant deliverables across engineering teams.- Collaborate within and across business units to prioritize, plan, and implement the development schedule for major product releasesQualifications:- Experience in software industry building customer facing products. Ideally this experience is in the Fintech space.- Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic software development environment- Extensive hands-on experience building and managing the development of complex, large scale applications and products that require a deep understanding of application logic and dependencies- Experience being a people leader, coaching, mentoring and guiding for highly talented technical teams- Experience attracting, hiring retaining and leading top engineering talent- Experience with Agile, Scrum or other rapid application development methodologiesSalary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineering Director - Global Commercial Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization will accelerate sales and drive profitable charge volume growth. Within Commercial Business Enablement, the Sales Enablement, Pricing &amp; Transformation (SPT) team, is the analysis and business decisioning arm of GCS responsible for studying business performance and uncovering practical insights to support growth. The SPT Capabilities group leads tools strategy for our 4,000+ colleagues in the field (face-to-face) and telephone teams who lead new sales and the retention and of existing business.We collaborate across the entire GCS business to accelerate growth by equipping a best-in-class B2B customer-facing organization. This includes introducing innovative solutions and crafting roadmaps for the most viable integrations to provide a seamless and outstanding prospect and customer sales experience. We are working to curate a best-in-class sales process using technology, AI, and Machine Learning and are looking for a highly motivated, strategic problem solver who sees the opportunity in every challenge. If you have experience in curating the capabilities for an exceptional B2B organization, please review the responsibilities below to learn more about how this position plays an important role within the organization.How will you make an impact in this role?<ul><li>Lead the end-to-end execution of funded initiatives, define the problem statement and how to address it, define timelines and progress gates, coordinate cross-functional partners, and ensure successful delivery of outcomes</li><li>Serve as the primary advocate for sales teams by gathering, analyzing, and synthesizing customer feedback, sales insights, and market trends to advise product and capability decisions</li><li>Develop and drive multi-year strategic roadmaps for commercial sales capabilities, aligning with company focus areas and prioritizing investments based on business impact and customer value</li><li>Lead and mentor a direct report, providing direction, career development support, and performance management</li><li>Own the relationship management and governance for third-party tools and partners within your remit including vendor selection, contract renewals, performance monitoring, and termination processes</li><li>Deploy cross functional collaboration with Business Development, Client Management, Marketing, Operations, Technology, Control Management, InfoSec, Compliance and Legal to ensure alignment across strategies, tools, and initiatives</li><li>Define and report critical metrics to evaluate capability effectiveness and ensure continuous improvement and alignment with business goals</li><li>Negotiate contracts and terms with third-party vendors</li></ul>Minimum Qualifications:<ul><li>Noteworthy results in Product Management, Business Strategy, or an equivalent field, preferably in a B2B sales environment</li><li>Proven experience handling cross-functional initiatives and leading projects from concept through execution</li><li>Strong analytical and critical thinking skills which translate data and insights into actionable business decisions</li><li>Demonstrated ability to support and mentor junior team members</li><li>Experience being responsible for the relationship and performance of third-party vendors or external partners, including contracts and performance metrics</li><li>Excellent communication and collaboration skills, with the ability to influence across all levels of the organization</li><li>Proficiency in project management methodologies</li></ul>Preferred Qualifications:<ul><li>MBA or relevant graduate degree</li><li>Experience working within or closely with BD and CM teams</li><li>Knowledge of CRM, sales enablement platforms, or commercial sales technology ecosystems</li><li>Background in tool rationalization or capability development in a sophisticated business environment</li><li>Experience developing and owning long-range strategic plans and investment roadmaps</li><li>Familiarity with Voice of the Customer methodologies and customer journey mapping</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Sales Tools and Capabilities Product Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS and Enterprise Solutions team leads product development on a portfolio of products including consumer and commercial banking, commercial card, marketing capabilities, partner integrations, and the virtual payments platform. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.The Manager, Growth Marketing and Analytics Capabilities, is a product development role. You will be instrumental in spearheading development of marketing capabilities initiatives to drive growth in the Small Business segment, collaborating across the enterprise to grow contextual, cross-selling opportunities for Small Business products, and partner with Marketing to evolve our strategies to meet the needs of our customers. This exciting role requires a motivated individual with passion, coupled with attention to detail, to define and unlock new capabilities to accelerate marketing enablement.Responsibilities include:<ul><li>Lead the implementation of contextual, cross-sell opportunities across the digital ecosystem</li><li>Manage the development and delivery of Agile stories and epics, ensuring alignment with our strategic objectives for this initiative</li><li>Clearly articulate impact of any changes to team members and ensure testing and acceptance processes are completed successfully</li><li>Lead projects independently from end-to-end. Build consensus while also identifying risks and communicating with leadership to remove roadblocks</li><li>Partner with Analytics and Marketing to prioritize and deliver initiatives to integrate platform and enterprise data with the goal of delivering multi-touch attribution to enable spend optimization</li><li>Partner with Analytics and other Product teams to deliver a comprehensive Small Business Analytics tooling strategy and a plan to execution upon the strategy</li><li>Own third-party vendor relationships to innovate on capabilities and drive efficiencies</li><li>Collaborate with key stakeholders including Marketing, Engineering, and UX Design to develop solutions that meet business and regulatory requirements and timelines</li><li>Create and update management reports to track progress of development and quantify impact post-launch</li></ul>Minimum Qualifications:<ul><li>Experience in digital product and development with proven ability to effectively drive consensus amongst cross-functional teams, seamlessly deliver customer-focused experiences, and thrive dealing with fast paced and changing needs in a matrixed environment</li><li>Balance of technical and business knowledge with experience working with engineers and designers on complex products in an agile way</li><li>Excellent communication and stakeholder management skills including change management conversations. Able to build positive relationships, and influence decisions with a variety of cross-functional stakeholders</li><li>Structured, analytical thinking: Ability to dive deep on data to monitor results and quantify impact</li><li>Curiosity &amp; grit: Ability to conduct independent discovery and research, driving outstanding questions to resolution</li><li>Organization and planning: Excellent project management, organization, and prioritization skills and a proven ability to manage cross-functional, large/complex</li><li>Background in or demonstrated ability to use data analytics tools to derive insights including A/B testing, funnel analysis, session replay, user surveys, cohort analysis, etc.&nbsp;</li><li>Interest in marketing attribution methodologies and implications for investment</li><li>Bachelor's degree</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

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