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Title Head Baker&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Cook Manager&nbsp; Full-Time/Part-Time Part-Time&nbsp; Location Coney Island, Brooklyn&nbsp; Salary $23.00&nbsp; Days/Hours 5 days a week; 4am - 8am&nbsp; Description Cyclone Bagels is a one-year-old Bagel shop located in Coney Island with the aspiration of adding and supporting our local (“veteran”) community and workforce.&nbsp; Cyclone Bagels is committed to create artisanal, consistent, high-quality sourdough bagels and pastries for same day production’s inventory.Cyclone Bagels is seeking for a Head Baker to share their passion for bread &amp; baking. The position mainly consists on opening the store with the first batch of bagels and pastries at 7am; therefore, early availability (4am) is a must. You will also be coaching the baking team through the process of artisanal bagel production from scratch to end, promoting attention to detail and ensuring exceptional high-quality product. Head Baker Duties and Responsibilities:<ul><li>There will be four dough productions in a day and 4 schedules to follow on every step of the bagel process. It is your responsibility to keep track of the time and different temperatures of the dough</li><li>Monitor oven temperatures, speed settings, mixing machines, and other baking equipment</li><li>Leading the baking team to ensure quality and consistency of our artisan bagels, sandwiches, loaded bagels and pastries</li><li>Following all Standard Operating Procedures and Health &amp; Safety Plans</li><li>Responsible for tracking and minimizing waste</li><li>Accurately weighing, measuring, and mixing raw ingredients</li><li>Comprehension of all baking shifts and positions as well as fermentation processes</li><li>Overseeing the production of prep for sandwiches, stuffed bagels and smears.</li><li>Building a bakery culture that fosters an engages staff</li><li>Effectively training and educating new and current bakers to be successful in their position and as a team member</li><li>Ensure compliance with maintaining all Bakery equipment is serviced and cleaned as needed</li><li>Inventory of All Goods, both dry and finished products</li><li>Place accurate food orders, based on your inventory</li><li>Monitor kitchen cleanliness and porters’ performance</li><li>Positive attitude and act as a mentor</li><li>Benefits and Perks</li><li>Medical, Dental, Vision Insurance, Full time employees only</li><li>Paid Time Off</li><li>Commuter benefits</li><li>All the Bagels You Can Eat!!!</li></ul> Salary: $23/hr. &nbsp; Position Requirements <ul><li>Minimum 3 years of mixing and baking artisanal bread and pastries</li><li>Minimum 2 years of leading a team</li><li>Basic math and measuring skills</li><li>Good work ethic, communication, and time management skills</li><li>Be familiar with professional kitchen equipment, including mixers &amp; ovens</li><li>Ability to lift up to 50 pounds.</li><li>Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, lifting, and squatting</li><li>Desirable bachelor’s degree in hospitality or similar education</li><li>Ability to clearly communicate with your supervisor when there are concerns that these expectations are not met</li><li>Food Handler’s Certification</li></ul> Cyclone Bagels is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Cyclone Bagels also prohibits harassment of applicants and employees based on any of these protected categories. It is also Cyclone Bagel’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Concern Housing

Head Baker

Title Medication Manager&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Medication Manager, CR-SRO&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location MacDougal Street, Brooklyn NY&nbsp; Salary $55,000&nbsp; Days/Hours Monday - Friday; 8am - 4pm&nbsp; Description Concern Housing is seeking a Medication Manager to be&nbsp;responsible for providing oversight and monitoring for the supportive tenants’ medications; education regarding medications; linkage with appropriate resources and supportive case management services. Duties and Responsibilities:<ul><li>Provide medication monitoring at the sites for identified tenants who are in need of this service.</li><li>Assess tenant needs to determine frequency of medication monitoring.</li><li>Provide education and resource information regarding medication.</li><li>Provide education and resource information promoting wellness.</li><li>If appropriate, assess and help prepare tenants to monitor and take their medications independently.&nbsp;</li><li>Provide individual counseling and support services; responsible for all documentation.</li><li>Attendance at weekly supervision and staff meetings.</li><li>Perform medication counts:&nbsp; Daily for controlled substance, weekly for all other medications.&nbsp; Reports discrepancies immediately to supervisor; completes all corresponding documentation.</li><li>Flexibility in scheduling.</li><li>Order and ensure that all medications are on site and all medication orders are present and accurate.</li><li>Ensure that all medications are being stored and monitored in compliance with all regulatory agencies.&nbsp;</li><li>Remain current with all Agency required compliance documents and trainings.</li></ul> Salary: $55,000&nbsp; Position Requirements Bachelor’s Degree preferred in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years’ experience working with a psychiatric population. A working knowledge of psychotropic medications is preferred. This individual must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Medication Manager

Syracuse, NY – Seeking Emergency Medicine Practice AdministratorEverybody Has A Role to Play in Transforming HealthcareAs a Practice Administrator, you play a vital role in our mission to improve lives. Provide direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees. At Vituity we know the impact you can have.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.</li><li>Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.</li><li>Provide executive support to the site medical director and site management team to meet contract expectations.</li><li>Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.</li><li>Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.</li><li>As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.</li><li>Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.</li><li>As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.</li><li>As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care.</li><li>Collect, track, and analyze all site financial and operational data.</li><li>Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.</li><li>Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.</li><li>Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.</li><li>Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.</li><li>Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies.</li><li>Develop and maintain site orientation checklists and manuals.</li><li>Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.</li><li>As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.</li><li>Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team.</li><li>Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.</li></ul>Required Experience and Competencies<ul><li>Two to three years of experience in an office or healthcare setting required.</li><li>Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred.</li><li>Experience working in the healthcare field is preferred.</li><li>Knowledge of healthcare and medical terminology preferred.</li><li>Knowledge of general Human Resource principles preferred.</li><li>Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.</li><li>Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.</li><li>Strong consultation skills and the ability to seek out information.</li><li>Strong work ethic, organizational skills, and interpersonal skills.</li><li>Ability to prioritize and work in a stressful environment.</li><li>Ability to be self-directed, motivated, and sensitive to deadlines.</li><li>Ability to express ideas and convey information effectively in verbal and written communications.</li><li>Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.</li><li>Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.</li><li>Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.</li><li>Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.</li><li>Ability to establish and maintain effective working relationships as required by the duties of the position.</li><li>Ability to read, understand and communicate in English sufficient to perform the duties of the position.</li><li>Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.</li></ul>The PracticeSt. Joseph's Hospital Health Center – Syracuse, New York<ul><li>STEMI Receiving Center and Primary Stroke Center with TNK capabilities.</li><li>280-bed facility with a 54-bed Emergency Department including 12 fast track.</li><li>Annual volume of 56,000 with approximately 160 patients per day.</li><li>Wonderful staff and culture.</li><li>Large cardiovascular patient population with a 24/7 cath lab as well as heart failure and chest pain accreditation.</li><li>Full sub-specialty backup excluding ophthalmology and neurosurgery.</li><li>24/7 neurologist coverage, in person and teleneurology.</li></ul>The Community<ul><li>Syracuse, New York, offers a vibrant mix of urban convenience and natural beauty, making it a fantastic place to work and call home.</li><li>Located in Central New York, it boasts landmarks like the Erie Canal Museum and the Carrier Dome, home to Syracuse University’s renowned sports teams, especially basketball.</li><li>Residents enjoy diverse activities, from shopping at Destiny USA, one of the largest malls in the country, to exploring nearby Finger Lakes wine country or Onondaga Lake Park.</li><li>Seasonal weather brings snowy winters, colorful autumns, fresh springs, and warm summers, providing year-round recreation opportunities.</li><li>Syracuse’s strong sense of community, affordable cost of living, and a growing job market in healthcare make it perfect to raise a family.</li><li>With a rich history, cultural events like the New York State Fair, and proximity to nature, Syracuse is truly special.</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options</li><li>Dental, Vision, HSA/FSA, Life and AD&amp;D coverage, and more</li><li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li><li>Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical</li><li>Student Loan Refinancing Discounts</li><li>Professional and Career Development Program</li><li>EAP, travel assistance, and identify theft included</li><li>Wellness program</li><li>Commuter Benefits Program</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees.</li></ul>We are excited to share the base salary range for this position is $22.08 - $27.60, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Vituity

Practice Administrator - Emergency Medicine - St. Joseph's Hospital Health Center

SUMMARYThe Acute Registered Nurse provides acute dialysis care and treatment to patients within a hospital environment. This position performs duties as assigned by the Charge Nurse or Acute Manager, including assisting and supervising Patient Care Technicians and Licensed Vocational Nurses. Acute nurses may report directly to an Acute Manager, Administrator or the first line of regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.GROWTH· Assist with clinical and operational processes to improve patient health and minimize hospitalizations and rehospitalization.· Ensure patient and treatment charge information and other related data are accurate and submitted appropriately. · Demonstrate effective use of supplies and staff labor hours.· May participate in inventory management, including end-of-month inventory reporting and adherence to company purchasing protocols.· Perform duties as assigned to meet the patient care or operational needs.OUTCOMES· Administer medications as ordered by the physician..· Provide patient education and follow up as needed.· Assist with program's target goals in meeting quality metrics for patient outcomes in accordance with quality patient care and Company goals.OPERATIONALREADINESS· Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements.· Perform duties at all times within limitations established by and in accordance with company policy and procedures, hospital policy, applicable state and federal laws and regulations.· Complete water quality verification and equipment safety checks prior to each treatment, to include second verification as required.· Complete pre and post treatment physical assessments.· Complete pre and post Handoff Communication with hospital nurses.· Initiate and terminate patient treatments to include connecting and disconnecting catheters and cleaning catheter sites.· Set up dialysis machines; report machine problems to biomedical technician and/or Acute Manager as appropriate.· Clean, disinfect and provide quality control of dialysis machines as required by policy and procedures.· Participate in infection control monitoring, implementation, and recording as requested.· Use personal protective equipment as necessary.· Be familiar with emergency equipment and all emergency operational procedures, as required by hospital.OPERATIONALREADINESS (cont.)· Demonstrate effective staffing based on acuity, skill mix and company guidelines.· Ensure provision of dialysis related services such as Hemodialysis, Peritoneal dialysis, Continuous Renal Replacement Therapy (CRRT) and Plasmapheresis (TPE) if contracted to do so.· Participate in all surveys as required.· Ensure nursing care is carried out as directed and treatment is administered in accordance with physician orders.· Ensure appropriate and required information is documented in patient records.· Inform Supervisor, Medical Director or Physician and Hospital Liaison of all incidents, conditions, and concerns related to patient care, staff and patient safety, and in accordance with company policy.· Prepare and maintain dialysis machines and systems per policy: maintain dialysis records, prepare dialysis water treatment system for use according to established procedure and understand technical operations to troubleshoot problems independently.· Notify Bio-Medical Technician regarding machine or water treatment malfunctions, values out of parameters and document as required. PARTNERSHIPS· Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician.· Maintain collaborative working relationship with physicians, nurse practitioners, and other hospital healthcare professionals.· Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.· Address patient concerns timely and professionally; following hospital policy.STAFF DEVELOPMENT/ RETENTION· Participate in staff meetings as required. Attend and complete all company and hospital required in-service and continuing education.· May delegate tasks to competent licensed and unlicensed staff per applicable state practice act.· Assist with staff training as requested.· Lead staff in team concepts and promote a team effort.

U.S. Renal Care

Dialysis Registered Nurse - Roswell Park Acutes

Title Maintenance Mechanic&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Maintenance Mechanic&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location MacDougal Street, Brooklyn NY&nbsp; Salary $45,000&nbsp; Days/Hours Monday - Friday; 8am - 4pm&nbsp; Description Concern Housing is seeking a Maintenance Mechanic to be&nbsp;responsible for the routine, general cleaning of the building and renovation/ repair of the individual apartments in the building. Duties and Responsibilities:<ul><li>Perform a variety of work in the maintenance and repair of building and grounds at site,&nbsp; including carpentry, minor electrical, plumbing, masonry, painting, cleaning, yard care, and minor repairs.</li><li>Assists with apartment renovations and move-in preparation.</li><li>Performs maintenance tasks as directed by the Senior Superintendent, Property Manager and Assistant Property Manager.</li><li>Responsible for the care of tools and equipment being used in performing tasks.</li><li>Clean offices, hallways, stairs, lobby, lounge area, exercise room, conference room and all other common areas.</li><li>Dust all office furniture, windowsills, countertops, etc.</li><li>Empty office, bathroom, lounge, exercise room, conference room and all other common area wastebaskets.</li><li>Clean bathroom fixtures, counters, mirrors, and mop floors.</li><li>Assure adequate supplies are in bathrooms.</li><li>Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.</li><li>Maintain adequate stock of all custodial supplies, ordering additional as needed.</li><li>Follow procedures for the use of chemical cleaners.</li><li>Notify managers concerning the need for major repairs</li><li>Remove snow from sidewalks, driveways, and parking areas, using snowplows, snow blowers, and snow shovels, and spread snow melting chemicals.</li><li>Maintaining the cleanliness of the exterior of the building including removing debris. from the property, sweeping patios and walkways as needed.</li><li>Set up, arrange, and remove decorations, tables, chairs, and ladders to prepare facility for events such as banquets and meetings.</li><li>Spray insecticides and fumigants to prevent insect and rodent infestation as allowed by law and with proper protection.</li><li>Dust, clean and maintain exercise equipment.</li><li>Minor maintenance repairs as needed including changing light bulbs, filters etc.</li><li>Wearing proper Personal Protective Equipment at all times.</li><li>Cleaning of individual apartments: kitchens, bathrooms, flooring, dusting of blinds, emptying trash baskets.</li><li>Remain current with all Agency required compliance documents and trainings.</li></ul> Major periodic cleaning:<ul><li>Wash inside and outside of all windows, as assigned.</li><li>Wash off marks on walls and doors.</li><li>Dust door ledges and floor boards.</li><li>Dust chair/furniture legs.</li><li>Scrub bathroom floor, walls, and fixtures.</li><li>Clean and/or shampoo carpeting and upholstery.</li><li>Coordinate moving or set up of furniture to individual units.</li><li>May be required to assist with the clean up of areas damaged by residents.</li></ul> Salary: $45,000&nbsp; Position Requirements High School Diploma (preferred) along with 6 months or more related experience (preferred). Valid Driver’s License and good communication and interpersonal skills, client/customer service skills and ability to follow oral and written instructions. Must have the ability to prioritize multiple tasks and work effectively with a team. Must have basic knowledge of cleaning products. The work requires routine walking, standing, bending and carrying items weighing less than fifty pounds and moving items over fifty pounds utilizes a team lift. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Maintenance Mechanic

H.O. Penn Machinery &nbsp;HIRING IMMEDIATELY &nbsp;Receptionist &nbsp;Poughkeepsie, NYPay:$20-$24/hour(dependent on relevant experience)Bonus: 5% bonus potentialBenefits:<ul><li>Medical/dental/vision insurance</li><li>401(k) with company match</li><li>Holidays &amp; competitive PTO </li></ul>Key&nbsp;Qualifications:<ul><li>Previous reception, customer service or office experience required</li><li>Ability to maintain a professional / engaging presence and represent the company in a positive manner&nbsp;</li><li>Ability to multi-task, be highly organized with the ability to be competent in a fast-paced environment</li><li>Strong interpersonal and organizational skills</li><li>Proficient in computer software, including Microsoft Word, Excel, &amp; Outlook&nbsp;</li></ul>ResponsibilitiesSuperior customer and guest satisfaction&nbsp;<ul><li>Operate telephone system to properly route all incoming calls to appropriate individuals or departments</li><li>Promote branch relations by greeting visitors and announcing arrivals to departments in a friendly and professional manner</li><li>When appropriate, direct visitors to the appropriate person, office, or department</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)</li></ul>The support of overall corporate goals through effective coordination of mail operations &nbsp;<ul><li>Process (pickup, sort, and distribute) interoffice and post office mail in a timely manner</li><li>Coordinate delivery of correspondence by receiving and distributing items from courier service</li><li>Oversee maintenance, repairs, and invoicing for Pitney Bowes mail equipment</li><li>Report system or phone line problems&nbsp;</li></ul>The support of branch operations through accurate and efficient performance of various tasks&nbsp;<ul><li>Ordering office supplies&nbsp;</li><li>Maintain company phone and employee lists&nbsp;</li><li>Assisting employees with employee discount information&nbsp;</li><li>Maintain facility coffee service areas (ordering &amp; stocking supplies, keep tidy)&nbsp;</li><li>Assist with branch functions and coordination of events&nbsp;</li></ul>The support of the Parts Department through accurate and efficient performance of various functions&nbsp;<ul><li>Process stock order paperwork when required</li><li>Assist in other billing clerk functions as needed</li><li>Maintain, restock and keep tidy the novelty store merchandise &nbsp;</li></ul>Qualifications<ul><li>Previous reception, customer service or office experience required</li><li>Ability to maintain a professional / engaging presence and represent the company in a positive manner&nbsp;</li><li>Ability to multi-task, be highly organized with the ability to be competent in a fast-paced environment</li><li>Strong interpersonal and organizational skills</li><li>Proficient in computer software, including Microsoft Word, Excel, &amp; Outlook&nbsp;</li></ul>Physical Requirements:<ul><li>Standing and/or sitting for prolonged periods of time</li><li>Hand coordination for typing, writing, and computer use</li><li>Occasional forward bending and reaching</li><li>Occasional walking and climbing stairs</li><li>Carrying (up to 20lbs.)&nbsp; </li></ul>Reasonable accommodations made as needed.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.

Receptionist

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. NYC311 is New York City’s official source for non-emergency information and services. NYC311 is the critical bridge for residents, businesses, and visitors to City government, providing quick and easy access to government services and information with the highest level of quality. Available 24 hours a day, 7 days a week in up to 175 languages. NYC311 provides industry leading service across multiple channels including phone, text, online, mobile app, and social media. Launched in 2003, NYC311 manages up to 40 million customer contact annually, and works in close partnership with the Mayor’s Office and every City Agency to develop and maintain accurate, timely, and plain-language content for all New Yorkers. The successful candidate will serve as the Director of Communications and Agency Relations for NYC 311. Responsibilities will include: -Direct multiple teams within the 311 Communications and Agency Relations unit; -Develop strategies for citywide customer service programs and delivery; -Oversee design and implementation of business solutions in CRM and IVR applications; -Lead business process reengineering efforts required to support mayoral and agency initiatives; -Develop and administer short and long range plans; -Serve as a senior management advisor for 311 and citywide agency relations issues and content management programs; -Oversee effective information flow provided and shared by 311, 311 Online, 311 X (Twitter), 311 Text Messaging, and any new 311 platform, with the public and city agencies; -Provide leadership for special projects and programs; manage relationships with internal and external partners; -Represent 311 at high level meetings with internal and external stakeholders and other entities; and serve as a senior management liaison; -Oversee special projects and initiatives as assigned. ADMINISTRATIVE STAFF ANALYST ( - 1002D<h4>Minimum Qualifications</h4>1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or 2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.<h4>Preferred Skills</h4> The successful candidate should possess the following: a Bachelor's degree in a related field 5+ years of satisfactory work experience managing or leading professional staff in the areas of Client Management, Content, Communications, or a related field proven experience with agency and client relationship management in a government setting experience with business promotion activities, marketing, or public relations experience with content strategy, usability, and design in a government setting professional experience as an editor or managing editor ability to edit user-focused, task-oriented content commitment to consistency in style, tone, and format experience with social media marketing and management platforms and tools project management experience familiarity with information technology and application development demonstrated experience working with technical and non-technical staff exceptional knowledge of Microsoft Office programs outstanding collaboration and team building skills strong written and verbal communication skills excellent analytic, organization, presentation and facilitation skills ability to manage multiple tasks under tight deadlines and ability to interface with executive level management and conduct senior level presentations. <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Office of Technology & Innovation (OTI)

Director, 311 Communications & Agency Relations | City of New York Jobs

This is a Grant-Funded position The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology, and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. Lead NYC's GIS transformation and make a real impact on the lives of New Yorkers! OTI is seeking a visionary Senior Director of GIS to lead the development and implementation of a comprehensive GIS strategy that supports the agency's mission and business objectives. The Senior Director, GIS will have the following responsibilities: -Lead the development and implementation of the City's Next Generation GIS platform; -Manage a team of GIS professionals and work with cross-agency teams to build citywide GIS and 3D mapping solutions; -Collaborate with private utilities, universities, and private companies to visualize and analyze data critical to citywide spatial programs; -Lead architecture reviews for the 3D Underground system, ensuring design decisions align with enterprise architecture principles and project objectives; -Partner with NYC Cyber Command to ensure the 3D Underground system complies with all security standards and regulatory requirements, proactively identifying and addressing potential risks; -Conduct comprehensive technical and operational design reviews for the 3D Underground system, evaluating performance, scalability, maintainability, and support readiness; -Oversee vendors engaged on the implementation of 3D Underground framework; -Contribute and provide guidance on the strategic direction of the GIS group as it relates to the 3D Underground solution; -Participate in program planning discussions and provide insights based on industry trends and internal data. Hours/Shift: Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings. To Apply * Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website (<a href="http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml" target="_blank">http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml</a>) for important exam filing information. Please ensure that you are either a permanent employee in the civil service title listed on this posting, or, that you file for the examination when there is an open filing period. For more information regarding the civil service process, please visit the DCAS website at: <a href="http://www.nyc.gov/html/dcas/html/work/work.shtml" target="_blank">http://www.nyc.gov/html/dcas/html/work/work.shtml</a> *Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration Please go to <a href="http://www.cityjobs.nyc.gov" target="_blank">www.cityjobs.nyc.gov</a> and search for Job ID # 717267 SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program OTI participates in E-Verify TELECOMMUNICATION MANAGER - 82984<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or 2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or 3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.<h4>Preferred Skills</h4> The successful candidate should possess the following:-Strong leadership and management skills, with the ability to motivate and inspire a team-Minimum of five years of experience in GIS project management, including experience managing a team-Strong problem-solving and analytical skills, with the ability to think strategically-Knowledge of GIS software and tools, including ArcGIS, QGIS, and Python-4+ years working as a GIS Analyst or engineer-Experience in GIS database design, development, and management-Excellent communication and interpersonal skills, with the ability to present complex information to a wide range of audiences-Hands-on experience using or working with GIS platforms such as ESRI, Carto, or GeoServer-Experience with ESRI GIS technology and desktop software (ArcGIS Desktop and ArcPro), ArcGIS Enterprise, ArcGIS Online-Experience developing production-grade solutions-A degree in GIS, Geography, Engineering, City Planning, or a related field-Experience with enterprise geodatabase management, design, and data modeling-Hands-on experience using at least one programming language such as Python, SQL, Java, JavaScript, C++, C#, or C <h4>Residency Requirement</h4> New York City Residency required within 90 days of appointment <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Senior Director, GIS

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. We are looking for a customer-oriented and collaborative individual to lead the Business Analysis (BA) and Quality Assurance (QA) Unit within the Applications Division. The BA group is charged with eliciting and documenting customer and end user requirements on small to extremely large enterprise technology programs, while QA makes sure the systems work as required by stakeholders. In addition to directing the staff and activities for the unit, the Senior Director will work with other Applications division unit heads to improve quality management within the division. OTI expects to continue to leverage common skills and activities found in the BA and QA roles to cross-train select staff members to work on cross-functional agile teams delivering in a more iterative and continuous manner on projects such as MyCity, NYC 311, Open Data, and NYC.gov. The successful candidate will direct the combined Business Analysis and Quality Assurance groups to develop blended BA and QA roles within an increasingly agile environment using Scaled Agile Framework (SAFe) and Agile Scrum and Kanban methodologies; formulate and guide cross-training plans; promote innovation and user-centric approaches to new solutions; develop new processes that support a fast-paced environment; oversee and possibly create new policies; provide resource management and prioritization oversight; and evaluate possible tools that support the unit. This person will work closely with direct reports to innovate, develop, maintain, and encourage best practices and enforce standards in all areas. Responsibilities will include: -Serve as the Senior Director of the Business Analysis (BA) and Quality Assurance (QA) groups, providing daily direction and mentorship to staff as well as individual consultants, when required. -Manage and coordinate OTI and interagency program, project, and product activities and relationships, as they pertain to the BA and QA functions. -Manage and participate in a professional development program that continuously trains BAs and QA analysts to efficiently deliver quality products. -Manage resource demand, prioritization, and assignments using OTI’s portfolio management tools, in collaboration with other functional managers. -Engage early in the development of a project’s high-level scope, feasibility, and solution design as well as assignment of resources. -Review, evaluate, and provide constructive feedback on BA and QA documentation to ensure the customer receives the highest quality deliverables. -Collaborate with other functional areas in OTI to update, understand, and comply with OTI’s project management, product management, System Development Lifecycle (SDLC), Application Lifecycle Management (ALM), and other methodologies. -Provide direction and leadership concerning tools, processes, and best practices for the Business Analysis function. -Manage oversight of contractor/vendor activities and deliverables for adherence to Applications division standards. -Conduct regular team meetings to instill a culture of openness and bidirectional feedback; and -Collaborate with other functional areas to integrate Human Centered Design practices in analysis and product and project delivery. HOURS/SHIFT Day - Due to the necessary technical management duties of this position in a 24/7 operation, candidate may be on call to work various shifts such as weekends and/or evenings. WORK LOCATION Brooklyn, NY TO APPLY Please go to <a href="http://www.cityjobs.nyc.gov" target="_blank">www.cityjobs.nyc.gov</a> and search for Job ID # 723069 Candidates must be permanent in this title or can be reached on the current civil service list. * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration. SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program. OTI participates in E-Verify TELECOMMUNICATION MANAGER - 82984<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or 2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or 3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.<h4>Preferred Skills</h4> The successful candidate should possess the following: -Proven leadership experience managing quality assurance, automation development and business analysis teams. -Strong management experience, either across functional areas or, more specifically, in an IT Business Analysis and/or Quality Assurance group within a technology services delivery environment. -Strong expertise in testing tools and practices, and automation. -Strong expertise in project management methodologies, including Agile, Scrum and Kanban. -Experience developing and employing functional and non-functional requirements documentation artifacts (e.g., Solution Designs, Use Cases, User Stories, Requirements Definitions, Process Definitions, User Interface Designs). -Experience with organizational planning, staff development, team building, and resource allocation/utilization. -Sound judgment in creating and implementing efficient processes, procedures, and continuous improvement strategies that account for organizational culture. -Strong vendor and contract management experience. -Ability to strategically assess a portfolio of initiatives, prioritize needs, allocate resources, and deliver value through partnerships with numerous stakeholders. -Strong written and verbal communication skills, especially honed for executive level and customer communications and presentations. <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Senior Director, Business Analysis and Quality Assurance | City of New York Jobs

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The successful candidate will serve as a Deputy Commissioner reporting directly to the Chief Technology Officer (CTO). This position will combine significant policy input and program impact at an agency-wide level with direct control over all the resources necessary to operate an IT program using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, data base administration, planning of data/information processing, user services, or area networks, the development of complex computer systems, including staff, budgeting, and procurement. Responsibilities may include but not limited to: -Planning, organizing and controlling major IT facilities and activities; -Managing the day-to-day activities of a large IT operation, serving as head of technology and/or as head of a unit responsible for one or more major operating functions; -Heading the operation of a very large IT program overseeing all components of the program -Overseeing special projects and initiatives. HOURS/SHIFT Day - Due to the necessary technical management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or evenings. WORK LOCATION Brooklyn, NY TO APPLY Please go to <a href="http://www.cityjobs/jobs/search" target="_blank">www.cityjobs/jobs/search</a> and search for Job ID# 694732 * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT OTI participates in E-Verify DEPUTY COMMISSIONER OF IT - 95614<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college and four years of progressively more responsible, full-time, satisfactory experience using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks, at least 18 months of this experience must have been in an executive, managerial, administrative capacity in the areas of computer applications programming, systems programming, computer systems development, data telecommunications, data base administration, or planning of data processing or in the supervision of staff performing these duties; or 2. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent approved by a State's department of education or recognized accrediting organization and must possess at least three years of experience as described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.<h4>Preferred Skills</h4> We are looking for candidates who not only have the required experience and skills but can demonstrate a high level of professionalism and customer service. If you are an IT professional who combines high business acumen with technical expertise and team collaboration, you are strongly encouraged to apply. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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