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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Global Risk &amp; Compliance Organization (“GRC”) independently oversees the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance. Our culture in Global Risk &amp; Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. The Enterprise Risk Management and Risk Oversight (“ERM&amp;RO”) organization within GRC is responsible for strengthening risk governance and enabling effective oversight across the enterprise, including overseeing risk management platforms and capabilities (“GRC Product”). The Manager / Director, GenAI Product will be part of the GRC Product team and will focus on implementing prioritized Generative AI use cases to enhance risk and compliance processes. The role involves designing and deploying AI-enabled solutions that improve efficiency in regulatory intelligence, policy interpretation, control testing, and issue management, while ensuring adherence to enterprise data, privacy, and risk standards. The incumbent will work closely with ERM&amp;RO, Independent Risk Management, Data Governance, Technology, and other stakeholders to deliver solutions that are scalable, secure, and aligned with governance requirements. Key Responsibilities: •&nbsp;&nbsp;&nbsp;&nbsp;Support the design and implementation of GenAI solutions for high-impact use cases such as automated policy query handling, regulatory change summarization, and risk data insights. •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with technology teams to integrate approved data sources and ensure compliance with enterprise data management and privacy standards. •&nbsp;&nbsp;&nbsp;&nbsp;Assist in defining evaluation metrics for solution performance, including accuracy, reliability, and user adoption, and support continuous improvement based on feedback. •&nbsp;&nbsp;&nbsp;&nbsp;Participate in change management activities including documentation, user acceptance testing, and post-implementation validation to maintain control and audit readiness. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure solutions incorporate appropriate safeguards for data security, confidentiality, and compliance with internal policies and regulatory expectations. •&nbsp;&nbsp;&nbsp;&nbsp;Work with stakeholders across ERM, IRM, and GRC to align AI solutions with risk governance frameworks and reporting requirements, including readiness for periods of heightened oversight. Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's or Master's degree in Computer Science, Data Science, or a related field. •&nbsp;&nbsp;&nbsp;&nbsp;Proven experience in developing and implementing AI solutions, particularly Generative AI. •&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of AI risk management and regulatory compliance. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent problem-solving skills and the ability to work collaboratively with cross-functional teams. •&nbsp;&nbsp;&nbsp;&nbsp;Strong communication skills and the ability to convey complex technical concepts to non-technical stakeholders. Preferred Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Internal candidates preferred •&nbsp;&nbsp;&nbsp;&nbsp;Experience with AI tools and frameworks such as TensorFlow, PyTorch, or similar. •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of AI governance and risk management frameworks. •&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with regulatory requirements related to AI and data privacy. •&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical skills and experience with data management and centralization.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Manager, GenAI Product, Global Risk & Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The overall scope of the Merchant Communications Solutions team is to provide effective consultation and execution support for global Business to Business (B2B) strategies. We support merchant communication and services through thoughtful consultation and strategic partnerships with marketing and product teams across the globe.As a Manager within Merchant Communications Solutions, the successful candidate will be responsible for developing strong partnerships with a variety of constituents across enterprise teams including Merchant marketing, commercial and ECMX, to consult and execute on marketing &amp; segmentation strategies for various Merchant communication plans, and ensure those strategies are executed and implemented into effective segmentation architecture and flawlessly delivered to market.Key Responsibilities:<h4>Execution &amp; Quality review –</h4><ul><li>Develop a strong understanding of, and leverage our marketing automation platform to enable and build B2B segmentation for communications initiatives, translating requirements outlined by the business into technical strategies</li><li>Monitor and analyze data, assess trends and determine actions to optimize business and operational performance.</li><li>The successful candidate will have a thorough understanding of the program and will be responsible for providing Quality Assurance checks on programs prior to deployment to peers</li><li>Understand Merchant marketing strategies, provide campaign segmentation consultation to enable those strategies, and ultimately ensure effective delivery to market.</li></ul><h4>Program Consultation and Stakeholder Management</h4><ul><li>Provide comprehensive marketing campaign consultation, solution design and execution services to Marketing partners to enable customer &amp; merchant segmentation, targeting &amp; eligibility lists, in support of American Express’ strategic priorities.</li><li>Collaborate with key stakeholders including Marketing, Product, Technologies, GCO/Legal, Compliance and Operational Excellence to align on campaign objectives, feasibility and overall operational risk - ensuring we can deliver on the promise to our customers.</li><li>Partner with MarTech Product teams and other stakeholders to identify and implement process transformation opportunities across the marketing lifecycle – with a focus on driving speed to market, agility and improved quality metrics.</li><li>Build internal &amp; external Marketing Operations (MarOps/MarTech) expertise - understand the possibilities/nuances of AXP MarTech products, processes &amp; capabilities available to our marketing partners.</li><li>Provide outstanding customer service to marketing colleagues across the enterprise.</li></ul><h4>Minimum Qualifications</h4><ul><li>Excellence in stakeholder management skills to build strong partnerships with a wide range of stakeholders.</li><li>Must have a positive, collaborative leadership style with colleague and customer first approach.</li><li>Prior Experience of marketing operations and/or Merchant data strongly preferred</li><li>Comfort with complex data models and ability to understand how to work with data</li><li>Consistent record of driving results in a fast-paced environment with a customer-first mindset.</li><li>Ability to recognize issues quickly and determine how to get a resolution through creative and efficient problem solving</li><li>Ability to put enterprise thinking first, connect the role’s agenda to company priorities and balance the needs of customers, partners, colleagues &amp; shareholders.</li><li>Ensuring compliance with industry standards and practices</li><li>Strong Program Management, analytical &amp; problem-solving skills.</li><li>Bachelor’s or master’s degree in information technology, Computer Science, Information Security, or any other relevant qualification.</li><li>8 to 10 years of relevant work experience</li></ul><h4>Preferred Qualifications</h4><ul><li>Understanding of application architecture and technology infrastructure preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager, Marketing - B2B Merchant Communications Solutions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Enterprise Digital Experiences team (EDX) is responsible for the product management and design of American Express’ proprietary digital products – Amex Mobile App, americanexpress.com, Amex Offers and Customer Personalization.We are looking for an experienced and dynamic digital Senior Product Manager to join the Membership team to own the membership and benefits mobile experience and focus on optimizing live journeys and developing global experiences. The Senior Product Manager will partner closely with a team of product managers, engineers, designers, analytics and effectively engage multiple stakeholders across the organization. Our Product Managers are often at the center of it all, connecting the dots, driving the core vision and the day-to-day. If that fits your career vision, we'd love to hear from you.Key Responsibilities:<ul><li>Define your North Star, product vision and your roadmap by working with leadership, key stakeholders, and partners</li><li>Drive global development for experiences, partnering closely with the Web &amp; Mobile</li><li>Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria</li><li>Communicate the vision of membership and benefits, its impact to marketing and other content, and the high-level business needs to leaders across the organization</li><li>Lead prioritization and development efforts with scrum team</li><li>Embody design-thinking in your practice, including empathy and journey mapping, and UX research</li><li>Leverage data and analytics (qualitative + quantitative) to drive informed decisions, experimentation and product strategy</li><li>Understand and apply new trends and competitive best practices into product roadmap and requirements.</li></ul>Qualifications:<ul><li>5+ years experience in Product Management/Development</li><li>Experience leading consumer-facing product(s) and defining a core product vision</li><li>Solid understanding of application architecture (e.g. web, native app, etc)</li><li>Knowledge of reporting/analytical applications, i.e. Adobe</li><li>Experience with agile product development methodologies and tools (JIRA, Rally, Figma, Mural etc.)</li><li>Positive and&nbsp;resilient attitude</li><li>Big picture thinker who can articulate a north star vision and define a roadmap to achieve it</li><li>Comfortable managing through ambiguity &amp; juggling multiple priorities</li><li>Proven track record leading highly complex redesigns</li><li>Proactive collaborator with excellent communication skills and the ability to engage, influence, and inspire partners and stakeholders to drive decision making and alignment</li><li>Highly organized with the ability to drive plans from ideation phase through to execution &amp; measurement</li><li>Passion for creating best-in-class products and customer experiences with a customer-first mindset</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager - Digital Product Management

American Express Company seeks Senior Managers, Operational Excellence to identify, research, and document operational and financial risks. Institute automated solutions for timely issue intake and ownership discussions. Collaborate with functional teams to develop clear action plans involving risk remediation and mitigation strategies. Develop and enhance policies, processes, and controls for mitigating credit risk exposure and prevent fraud. Collaborate with partners to promote effective risk management by identifying areas of operational risk across processes and capabilities. Maintain an effective control environment and respond to operational breakdowns with discipline.Position requires a Bachelor’s degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 2 years of experience with operational risk analysis and management. Experience must include 2 years of experience with each of the following: risk analysis and data analysis throughout product lifecycle; conducting risk assessments and developing operational risk protocols and procedures to comply with SOX rules; instituting controls to mitigate operational risk; developing risk mediation and mitigation strategies in the credit card industry; implementing, monitoring, and addressing Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs); and deriving business insights utilizing data and analytical tools and platforms, including Archer, JIRA, Open Pages, Rally, and Tableau. Telecommuting is available up to 2 days per week.Job Location: New York, NY&nbsp;Salary Range: $95,805.00 - $165,000.00 annually&nbsp;We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Managers, Operational Excellence

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Role:This role is based in New York and will be supporting the Vice President of Global Financial Crime. This is a senior role in the department and will be responsible for providing global leadership in IAG and American Express more broadly.&nbsp;About the Team:The Financial Crimes Internal Audit Team is part of the broader Internal Audit function and provides independent assurance over the firm’s ability to prevent and detect financial crime. The team focuses on key risks such as anti-money laundering, sanctions, and anti-bribery/corruption, assessing whether governance, risk management, and control frameworks are effective and aligned with regulatory expectations. Through risk-based audits, the team evaluates both the design and operating effectiveness of financial crime compliance programs, while also offering insights to strengthen controls and promote a culture of compliance. By delivering objective assurance to senior management and the Board, the team helps safeguard the institution’s integrity and reputation in a complex global regulatory environment.Key Responsibilities<ul><li>Support the development of the American Express International IAG Financial Crime Coverage Strategy.&nbsp;</li><li>Support oversight of Global Financial Crime team coverage for both home and away audits.&nbsp;</li><li>Develop and maintain collaborative senior stakeholder relationships across the enterprise to perform effective business monitoring.&nbsp;</li><li>Execute and oversee audits of international Financial Crime audits and issues validations ensuring adequate workpaper quality and effective stakeholder challenge or escalation where necessary.&nbsp;</li><li>Effectively coach, mentor and develop colleagues and co-sourced across all aspects of their role, the audit and analytic lifecycle, and audit methodology.</li><li>Maintain the team's resource calendar, training program and recruiting pipeline, and execute the screening and selection process.</li></ul>Minimum Qualifications<ul><li>7+ years of relevant experience</li><li>Fluent understanding and experience with Audit methodology within internal/external audit, including independently leading audit work streams.</li><li>Financial services industry experience and an understanding of related products, services, features, economics and key regulations</li><li>Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications</li><li>Experience and understanding of Financial Crime risks, regulation, and best practices.</li><li>Ability to break-down a complex problem into components, process knowledge and risk/control knowledge, and communicate issues and control recommendations with transparency, integrity and impact</li><li>Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities</li><li>Proven ability to lead and manage multiple projects and provide developmental feedback across deliverables</li><li>Proven ability lead team members in a way that encourages, develops, and delivers results.</li><li>BA, BS, or equivalent degree in accounting or finance related fieldPreferred Qualifications</li><li>Background in Compliance would be a plus</li><li>Qualification in Financial Crime prevention (e.g., ACAMs or ICA Diploma)</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Audit Director - Financial Crimes

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) independently oversees the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance. Our culture in Global Risk &amp; Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.The Enterprise Risk Management and Risk Oversight (“ERM&amp;RO”) organization within GRC is responsible for strengthening risk governance and enabling effective oversight across the enterprise, including overseeing risk management platforms and capabilities (“GRC Product”). The Manager / Director, GenAI Product will be part of the GRC Product team and will focus on implementing prioritized Generative AI use cases to enhance risk and compliance processes. The role involves designing and deploying AI-enabled solutions that improve efficiency in regulatory intelligence, policy interpretation, control testing, and issue management, while ensuring adherence to enterprise data, privacy, and risk standards. The incumbent will work closely with ERM&amp;RO, Independent Risk Management, Data Governance, Technology, and other stakeholders to deliver solutions that are scalable, secure, and aligned with governance requirements.Key Responsibilities:<ul><li>Support the design and implementation of GenAI solutions for high-impact use cases such as automated policy query handling, regulatory change summarization, and risk data insights.</li><li>Collaborate with technology teams to integrate approved data sources and ensure compliance with enterprise data management and privacy standards.</li><li>Assist in defining evaluation metrics for solution performance, including accuracy, reliability, and user adoption, and support continuous improvement based on feedback.</li><li>Participate in change management activities including documentation, user acceptance testing, and post-implementation validation to maintain control and audit readiness.</li><li>Ensure solutions incorporate appropriate safeguards for data security, confidentiality, and compliance with internal policies and regulatory expectations.</li><li>Work with stakeholders across ERM, IRM, and GRC to align AI solutions with risk governance frameworks and reporting requirements, including readiness for periods of heightened oversight.</li></ul>Qualifications:<ul><li>Bachelor's or Master's degree in Computer Science, Data Science, or a related field.</li><li>Proven experience in developing and implementing AI solutions, particularly Generative AI.</li><li>Strong understanding of AI risk management and regulatory compliance.</li><li>Excellent problem-solving skills and the ability to work collaboratively with cross-functional teams.</li><li>Strong communication skills and the ability to convey complex technical concepts to non-technical stakeholders.</li></ul>Preferred Qualifications:<ul><li>Internal candidates preferred</li><li>Experience with AI tools and frameworks such as TensorFlow, PyTorch, or similar.</li><li>Knowledge of AI governance and risk management frameworks.</li><li>Familiarity with regulatory requirements related to AI and data privacy.</li><li>Strong analytical skills and experience with data management and centralization.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director-GenAI Product Global Risk & Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Digital Customer Growth team, within the US Consumer Marketing Group, is responsible for driving incremental revenue and Card member engagement through customer-centric strategies across proven Spend &amp; Lend driving treatments in Amex proprietary Digital channels.Responsibilities:<ul><li>Owning end to end strategy and execution of MYCA web and mobile campaigns for Gold Card Spend treatments (Upgrade, Cross-Sell, and Supp), including creative development, placement strategy, and test design, with a laser focus on achieving or beating forecasted results</li><li>Using reporting tools to track performance by pulling data, developing insights, and sharing a path forward based on findings</li><li>Working as marketing lead alongside an agile marketing scrum team to efficiently conceptualize, develop, analyze, and iterate on various A/B tests</li><li>Partnering with reporting and analytics teams to understand channel performance, translate data into insights, and optimize accordingly</li><li>Leading channel forecasts, monthly reporting/commentary, and R&amp;O process across, and with the support of, the broader team</li><li>Proactively identifying new opportunities to optimize within the channel; working in close partnership with the broader Customer Growth Team, EDDS, Data Science, Analytics, Customer PZN, PZN Ops, CMET, GCS Marketing, and others</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree or equivalent work experience preferred&nbsp;</li><li>1-2 years of relevant experience in a marketing, analytics, or communications-based role</li><li>Solution-oriented mindset with ability to troubleshoot and problem solve issues across various MarTech systems &amp; teams</li><li>Strong Excel knowledge with robust analytical skill set to be able to identify trends in data and translate them into insights</li><li>Clear communicator who can articulate treatment performance to peers and leadership in both written and verbal channels</li><li>Strong organizational skills and high attention to detail in a fast-paced, performance-driven environment</li><li>Collaborator with a positive attitude and strong relationship management skills, including the ability to influence cross-functional stakeholders</li><li>Curious attitude with a will to learn and connect the dots between their work and the larger enterprise strategy</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst, Spend Treatments (MYCA Web & Mobile)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Credit &amp; Fraud Risk (CFR) is a global organization that manages risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service.Credit &amp; Fraud Risk (CFR) is looking for a Vice President of Issues, Events &amp; Remediation to lead a team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of the organization. It will involve extensive collaboration with multiple partners in various business units across many different geographies.The Control Management Issues, Events &amp; Remediation Team ensures timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.How will you make an impact in this role?Organize and support the remediation of issues by guiding and influencing the senior leadership teams, who own the remediation of issues &amp; Operational Risk Events (ORE)Provide program leadership and planning while overseeing all large-scale, cross functional initiatives related to Issues, Events &amp; Remediation with Credit &amp; Fraud Risk.&nbsp;Lead all investigations and root cause analytics to address repeated issue typesOversee the remediations, including tracking progress, validate resolution efficacy, and communicate status updates to senior partners to collaborate with other Operational Risk Management (ORM) teams and embed accountability within the CFR leadership community.&nbsp;Oversee the End-to-End (E2E) issue resolution process, embedding a culture of accountability and ensuring our findings are integrated into future ORM practicesLead documentation and maintenance process for issues and operational riskIdentify potential systemic risks or control weaknesses within BU processes and provide regular, detailed updates senior leaders and governance committeesMinimum Qualifications8+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) within banking or financial servicesUnderstanding of critical operational risk management lifecycle activitiesExcellent project management, communication, and interpersonal skills, with an ability to interact and gain support from Sr. BU/Technology PartnersExpertise in process governance, with a track record of establishing and overseeing decision-making processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectivelyDemonstrated success with leading large teams, across varying backgrounds and different markets.&nbsp;Preferred QualificationsBachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageousExperience in at least one of the following:&nbsp;Providing identification of operational risks throughout business processes and systemsFacilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are metEnhancing risk assessments and associated methodologiesLeading independent control monitoring, including identification of control improvementsIdentifying areas of risk for intervention, including conducting independent quality assurance and process testingCompiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causesEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $185,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP, CFR Control Management – Issues, Events & Remediation

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Customer Marketing Analytics team supports US Consumer Marketing through best-in-class Data analytics.This position is responsible for growing and deepening relationships with customers, increasing profitability for American Express and customer relevance in marketing campaigns through best-in-class analytics. In this team, you will have the opportunity to provide critical analytics that drive the core business strategy for marketing channels at American Express. You will perform strategic analyses to identify business opportunities, model customer behaviors to optimally target customers, and perform an in-market test &amp; learn to understand the efficiency of key marketing initiatives throughout the customer lifecycle for US Consumer Business. At the Senior Manager level, the colleague does not have a people leadership role but is often viewed as an emerging expert in the field. Focuses on resolution of complex problems, conducts analyses, recommends changes to policies, and establishes procedures that affect immediate organization.How will you make an impact in this role?<ul><li>Develop strong relationship with internal marketing partners to understand and help frame key business problems.</li><li>Drive incremental revenue by scaling spend and lend treatments through targeting customers at the right time with the right offer by continuously intercepting the relevant customer behavior signals in our rich data sources.</li><li>Enhance economic optimization framework with focus on increasing short-term and long-term revenue while optimizing cost through customer level ROI driven targeting.</li><li>Conduct strategic analyses to inform business decisions and provide actionable&nbsp;recommendations. Write and present fact-based presentations to key partners.</li><li>Manage BAU campaign targeting, experimental design, results read, etc. across the&nbsp;entire US consumer portfolio.</li><li>Point of Contact on customer acquisition campaigns for marketing channels</li></ul>Qualifications<ul><li>Advanced degree in a statistics/business/economics/decision science related field highly preferred.</li><li>Experience with using analytics to drive business results.</li><li>Strong quantitative skills with a solid understanding of probability and statistics</li><li>Deep experience and expertise with databases query languages (HiveQL, SQL, or the equivalent) is a must.</li><li>Experience in working with very large datasets using Big Data tools and&nbsp;platforms (Hadoop, Spark, or the equivalent).</li><li>Understanding of experimental test design in campaign marketing</li><li>Demonstrated ability to frame business problems into analytical problems, leverage&nbsp;external thinking and tools to deliver business insights.</li><li>Self-motivated and ability to work autonomously on multiple projects&nbsp;simultaneously.</li><li>Strong communications and relationship building skills with an ability to develop&nbsp;and deliver effective presentations.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager- Marketing Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.How will you make an impact in this role?In this role, you will execute the vision and strategy and deliver the roadmap for Platform Services &amp; Strategy team under the Acquisitions Product Governance and Decision Platform team. You will lead a product vertical and manage a high-performing and nimble team of product owner/analysts, and partner with Technology, UX Design, Application Journey, Analytics, Risk, Compliance and Privacy stakeholders to deliver global and scalable capabilities and initiatives that will directly contribute to the success of our company.&nbsp;You have a real passion for using technology to build user-centric solutions to challenging problems, for bold decision-making, and for digital innovation. You enjoy being challenged and being part of a collaborative, diverse, and inclusive team, and you seek every opportunity to learn.&nbsp;You will be responsible for:·Driving solutions to execute the global compliance roadmap and support various acquisition journey and market requirements.·Collaborate with partners to drive and influence decisions on forwarding builds and solutions on the new platform and enable, when possible, to scale solutions to all markets, channels and products.·Leading complex compliance-driven initiatives across multiple platforms, markets and products to strengthen controls and reduce overall risks for the company.·Owning key stakeholder relationships across journey experience, compliance, risk and engineering for PSS owned products &amp; functions.·Owning product discovery by forming hypotheses, defining objectives and key results, and recommending options that best balance cost-benefit to achieve defined outcomes·Defining MVPs to meet strategic business outcomes while balancing innovation and efficiency.·Prioritizing and coordinating initiatives to reduce friction, reduce pend rates and increase automation rates to generate incremental revenue via product enhancements and continuous experimentation, in partnership with compliance and data management teams via annual and sprint planning.·Leading, coaching and developing Product Owners.·Working with the Director, and partner product teams to identify discovery outcomes and development feature backlog.·Delivering your goals and outcomes throughout the product lifecycle, partnering with Release Train Engineer to manage cross-team dependencies.Minimum Qualifications·Product Management experience in an Agile environment.·Proven ability to execute against a product vision, strategy and prioritized backlog.·Excellent communication and collaboration skills. ·Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives.·Strong relationship management skills with ability strengthen business partnerships across business units and key functional support areas.·Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence.·Ability to coach and motivate team members and foster a diverse and inclusive team culture, encouraging input and from all team members.·A good balance of technical knowledge and business acumen.·Ability to delegate effectively and empower and support decision-making.·Ability to analyze data and processes to identify creative solutions and drive incremental improvement.Preferred Qualifications·Experience running cross-team discovery for new products and product enhancements is a plus.·Experience working in a regulated environment with an understanding of compliance, control, data governance and integrity processes is a plus.·Platform and Data Product experience is a plus.&nbsp;Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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