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<h3>Job Description:</h3><p>The <strong>Expertise</strong> we are Looking For</p><ul><li>4 year degree in related major</li><li>Experience in brokerage/finance/banking preferred</li><li>Sense of urgency and prioritization of work a must</li><li>Communication and influence skills</li><li>Must have impeccable work ethic and time management skills</li><li>Fast learning and retention skills with the initiative/drive to proactively become a subject matter expert. </li></ul><p>The <strong>Purpose</strong> of Your Role</p><p>The Reconciliation Representative II position is focused on banking, finance, and problem resolution as it relates to Fidelity Brokerage activity and related products. The Bank Reconciliation Representative II is responsible for ensuring the reconciliation, balancing, exceptions, and analysis of the general ledger activity/bank activity for the accounts he/she is assigned is completed accurately and completely on a daily basis. A full understanding of all aspects of the activity, money movements, products reconciled, and underlying processing systems related to the general ledgers that he/she is assigned is expected to be learned and mastered over time. The ledger activity that is reconciled ranges from physical check deposits, imaged check deposits, wires, ACH’s, funding/investment instruments, currency trades, SWAP instruments, disbursements, and Fidelity specific products. The representative proactively reviews open item processing that might result in potential exposure/loss and act accordingly with business partners to resolve the outstanding monetary and underlying procedural/processing issues with expedited urgency according to established departmental procedures. It is essential they fully research and communicate items clearly and correctly over the phone/email to internal business partners, banks, correspondent clients, and management. They must respond well to inquiry and be able to fully articulate the issue and resolution steps. When a problem situation occurs, it is essential they work swiftly to resolve them utilizing sound decision making skills based on departmental procedures and training. If the problem is not immediately resolved after all avenues are exhausted, it is mandatory they escalate to ensure all appropriate people are notified so a new course of action can be identified. They should be alert to finding areas for improvement both within the department as well as suggestions for our processing areas/business partners. They are expected to be proactive, independent, and have an impeccable work ethic which is rooted in Fidelity standards.</p><p>The <strong>Skills</strong> You Bring</p><ul><li>You must be a dependable problem solver with excellent organization/time management skills</li><li>You have experience in Microsoft Excel, Word, and PowerPoint</li><li>You must work well independently as well as in a team environment</li><li>You must have effective communication and influence skills, personally and electronically</li><li>You have the initiative and self-confidence to go the extra mile </li></ul><p>The <strong>Value</strong> You Deliver</p><ul><li>The Brokerage Reconciliation Representative plays a supporting role in numerous business units’ ledger and bank reconciliations.</li><li>The Bank Reconciliation group acts in an educating aspect to end users stressing best practices and standard Fidelity policy.</li><li>The representative is engaged in accurately reviewing, resolving, and validating exception items, audit and compliance backup and business unit reporting, </li><li>Through urgency and detail oriented diligence, the Reconciliation Representative is involved in mitigating risk and potential loss on a daily basis.</li><li>The bank reconciliation group is responsible for accurate reporting of open exceptions, risk related items, Regulatory reporting, departmental control metrics, as well as cyclical escheatment of assets to the states. </li><li>All Bank Reconciliation Representatives will be engaged in initiating change within the group and department through enhancement projects, new product rollouts etc. </li></ul><p><strong>Note: Fidelity will not provide immigration sponsorship for this position.</strong></p><p>How Your Work <strong>Impacts</strong> the Organization</p><p>FI Operational Accounting Bank reconciliation group is a back office accounting and finance group which is responsible for supporting various Fidelity company’s internal and external reconciliations processes. The group observes: external audit standards, internal compliance controls, compliance to Federal legislations, SEC regulatory requirements, and strict adherence to the Fidelity code of ethics.</p><h3>Certifications:</h3><h3>Category:</h3>Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Fidelity Investments

Accounting Operations Representative I

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>Are you passionate about real estate? Do you thrive in fast-paced settings? If so, Fidelity Real Estate is seeking a Director of Project Delivery. This senior role is a key member of Fidelity’s Design and Delivery team, responsible for leading a multidisciplinary project team comprising of internal collaborators, external partners, designers, consultants, contractors, and various other vendors. This position requires the application of deep expertise to manage all phases of projects with varying levels of complexity, ranging from interior enhancements to critical infrastructure projects!</p><ul><li>Your project management style ensures that controls are in place to lead the project budget and scope to align with Fidelity’s business objectives.</li><li>You proactively identify problems and implement solutions that result in projects that are completed on time and within budget, presenting risks and planning for near- and long-term solutions at every stage throughout the delivery process</li><li>Leads the real estate project delivery process across Fidelity Investments locations including entitlements, design and planning, budget and schedule development, permitting, construction, and commissioning. You partner closely with multiple departments, including workforce planning, space planning, leasing and transactions, facilities and operations, engineering, security, technology, and many others.</li><li>Prepares and delivers comprehensive presentations to senior leadership throughout the project lifecycle, encompassing design concepts, budgetary considerations, construction planning, and change management strategies.</li><li>Leads a team of project managers; has a proven record leading multiple, cross-functional teams across various business units.</li><li>Establishes successful regional partnerships with architects, engineers, consultants, and contractors. Manages 3rd party project delivery resources. Responsible for tracking performance and motivating team members.</li></ul><h3><strong>The Expertise and Skills You Bring</strong></h3><ul><li>A bachelor’s degree in architecture, interior design, engineering or construction, construction management, or related field is preferred</li><li>10+ years of experience leading the design and construction of complex projects</li><li>4+ years overseeing direct reports; establishes expectations, goals, and manages performance and career growth.</li><li>In-depth knowledge of construction, including site, ground up, interiors, critically important and technology focused projects</li><li>Knowledge of leasing and transactions, understanding the lease negotiation process, landlord work letters, and the tenant allowance/reimbursable process.</li><li>Travel within the U.S.</li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong></p><h3><strong>The Team</strong></h3><p>Fidelity Real Estate is the corporate real estate division of Fidelity Investments, providing a full range of services to Fidelity business units within the US and internationally. Our philosophy is customer-centric - everything we do focuses on delivering solutions that meet the needs of our customers at all levels. We run more than 11 million square feet of space in the United States and overseas, including thirteen North American and six international locations, two data centers and more than 200 retail investor centers.</p><p>The Delivery team is responsible for best in class, on time and on budget Real Estate project deliver that reflects the Fidelity brand for our associates, visitors, and clients.</p><h3>Certifications:</h3><h3>Category:</h3>Real Estate<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Director Real Estate Delivery

<h3>Job Description:</h3><p>As Vice President, Workplace Investing ('WI') – Fidelity Consulting you are responsible for overseeing the delivery of strategy consulting projects on behalf of our Workplace Investing Business, which includes Fidelity’s retirement and healthcare benefits business lines. Our projects aim to solve the most critical business issues, and your role is highly valued by WI business leaders to drive critical thinking forward. Your thought leadership, team management, and client relationships help to shape the future of the WI business. In addition, your work as an integral member of the Fidelity Consulting ('FC') management team helps to strengthen our group.</p><p>Our Vice Presidents lead strategic projects critical to our WI business. These projects are typically staffed with three to six associates over a four-to-six-month timeframe. As Vice President, you help scope the projects, lead and manage workstreams, and partner with Wealth business leaders to drive successful outcomes.</p><h3><strong>The Team</strong></h3><p>Fidelity Consulting ('FC') consists of ~100 strategy consultants, some like yourself, who are directly aligned to a business unit, and others who move across projects as business need dictates. Fidelity Consulting addresses strategic challenges and opportunities with thoughtful and rigorous analysis, and by providing provocative points of view. We deliver value in a variety of ways, from leading projects focused on growth and innovation, to consulting on enterprise-wide initiatives. As a part of the FC team, you will gain exposure to a wide variety of strategic business challenges – ultimately preparing you for increasing leadership roles at Fidelity.</p><h3><strong>The Expertise You Have</strong></h3><ul><li><p>Demonstrated interest or experience in the financial services industry, with the strong knowledge of the retirement and/or healthcare benefits industry, customers, and products and services</p></li><li><p>Have worked in one or more areas of the retirement or healthcare benefits industry with direct experience with customers, products, or services</p></li><li><p>The position requires significant consulting experience with multiple years in the project manager role and experience counseling clients/partners, preferably with a top tier consulting firm.</p></li><li><p>You must have outstanding analytical, communication, conceptual thinking, project management and problem-solving capabilities.</p></li><li><p>You have both the flexibility and the skill to lead and contribute to teams.</p></li><li><p>MBA degree or equivalent degree or experience is preferred </p></li></ul><h3><strong>The Skills You Bring </strong></h3><ul><li><p>Experience with project and team management, specifically including strategy development, evaluation of new retirement or healthcare benefits products and services, and business transformation</p></li><li><p>In depth understanding of the retirement and healthcare benefits industry market dynamics, economic structures, competitor landscape, products and offerings and customer trends</p></li><li><p>Understanding of key retirement and healthcare benefits activities including but not limited to defined contribution, defined benefit, stock plan services, and health benefit administration.</p></li><li><p>Ability to synthesize analysis and research into strategic insights and practical recommendations, including strategic analysis, financial analysis, operational analysis and primary/secondary research</p></li><li><p>Capable of influencing and providing strategic guidance to senior management, through both personal interactions as well as the creation and delivery of researched based conclusions.</p></li><li><p>Ability to bring ideas to increase collaboration between the WI organization and broader Fidelity</p></li><li><p>Ability to assess risk and operationalize findings – turning research into actions</p></li><li><p>Proficient in quantifying challenges and requirements related to execution</p></li><li><p>Driver of decisions in complex environments with multiple partners</p></li><li><p>Adept at leading multiple projects/initiatives at once</p></li><li><p>Skilled in building relationships with peers and executives in a variety of capacities</p></li><li><p>A desire to work with people development and mentoring</p></li></ul><h3><strong>The Value You Deliver</strong></h3><ul><li><p>Leading and delivering complex strategic, groundbreaking, and growth projects aligned to key priorities within the WI business</p></li><li><p>Interacting with Fidelity associates at more senior levels, gathering data and input and helping build consensus with key partners</p></li><li><p>Directing various analyses, including market analysis, internal capability assessment, competitor intelligence, customer research, product assessment, and financial analysis/modeling</p></li><li><p>Leading the development of insights to build new retirement and healthcare benefits strategies or products/services and developing recommendations for improving business processes, working closely with the WI team</p></li><li><p>Preparing and delivering presentations to senior executives</p></li></ul><h3>Certifications:</h3><h3>Category:</h3>Consulting<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

VP Consulting, Workplace Investing

<h3>Job Description:</h3><h3>Vice President, Data Engineering</h3><h3>The Role</h3><p>As a <strong>Team Leader </strong>in our<strong> Data Platforms</strong> group, you will lead the engineering strategy and execution for our Enterprise Data Integration Platform. You are passionate about delivering scalable, high-performance data solutions designed to facilitate cross enterprise integration at scale. In this role, you will guide a team of software engineers to build and evolve a modern data platform that supports seamless data ingestion, transformation, and integration across the enterprise. Expertise in file and stream based processing is critical. Work knowledge in relevant and well supported open source projects is also expected. In this role you will be:</p><ul><li>Leading the development and evolution of the Enterprise Data Integration Platform to support a set of enterprise wide data functions.</li><li>Partnering with cross-functional leaders to define platform strategy, roadmap, and priorities.</li><li>Ensuring high standards of software quality, performance, and scalability.</li><li>Driving engineering best practices and setting coding and architectural standards.</li><li>Mentoring and developing engineering talent to build a high-performing, collaborative team.</li></ul><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>10–15+ years of experience in software engineering, data platforms, or enterprise data systems.</li><li>5+ years' experience with people management, coaching and leading a full stack engineering squad of 10+ individuals.</li><li>Ability to architect and deliver enterprise-scale data integration solutions.</li><li>Strong understanding of data modeling, data pipelines, and real-time data processing.</li><li>Experience with modern data technologies <strong>(e.g., NiFi, dbt, Spark, Kafka, Airflow, Snowflake, Databricks).</strong></li><li>Proven experience leading engineering teams in the design and delivery of complex data platforms.</li><li>Deep expertise in cloud-native architectures, data integration technologies, and distributed systems.</li><li>Strong background in driving prioritized backlog development with incremental value delivered to customers</li><li>Experience with strategic talent planning, coaching, and mentoring engineering teams.</li><li>Ability to collaborate with analytics, product, and infrastructure teams to align platform capabilities with business needs.</li><li>Passion for engineering excellence, including CI/CD, test automation, and observability.</li><li>Ability to lead global teams and foster a culture of innovation and continuous improvement.</li><li>Strong communication and stakeholder management skills.</li></ul><p>​The Team</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Vice President, Data Engineering

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>The Director, Digital Asset Strategist at Fidelity Digital Asset Management (FDAM) will be focused on establishing and building relationships across the crypto-native ecosystem, opening new distribution opportunities for FDAM solutions in tokenized investment products. This role requires a highly skilled leader with a passion for digital assets, markets, and financial services products to contribute to our strategic vision and driving business growth.</p><p>Key focus areas include the following:</p><ul><li><p>Tokenized Product Distribution: Expanding client presence worldwide by filling near and long-term pipeline, onboarding and funding new clients, developing comprehensive strategy.</p></li><li><p>Digital Asset Ecosystem Relationship Management: build strategic relationships with digital asset and tokenization market participants at the C-suite/leadership level. Develop cases and cultivate positive relationships across the blockchain ecosystem, representing Fidelity’s interests and objectives.</p></li><li><p>Product Development Feedback: Provide market and client feedback to advise product design and structure. Identifying new use cases for tokenization and developing unique value propositions for clients. Collaborate and influence internal business partners to facilitate product feature and solution building to enhance user experience and satisfaction.</p></li><li><p>Thought Leadership: Collaborating with investment, research, risk, data science, and marketing in creating and enhancing investment content and thought leadership for product positioning.</p></li></ul><p><strong>The</strong> <strong>Expertise</strong> <strong>and</strong> <strong>Skills</strong> <strong>You</strong> <strong>Bring</strong></p><ul><li><p>8+ years of client-facing experience in financial services with an understanding of various investment product structures including private funds.</p></li><li><p>Minimum of 3 years of full-time experience in digital assets with a solid understanding of market trends, competitive landscape, innovations and regulatory considerations that could impact digital assets.</p></li><li><p>Deep knowledge of asset tokenization, smart contracts, and blockchain ecosystems.</p></li><li><p>Ability to grow existing relationships and establish new ones creatively with emerging client segments and dynamic regulatory environment with changing competitor base.</p></li><li><p>Track record of collaborating across business units to achieve goals.</p></li><li><p>Exceptionally strong interpersonal skills in managing internal and external relationships in a proactive, energetic and customer-obsessed way.</p></li><li><p>Highly effective communicator with excellent writing and presentation skills.</p></li><li><p>Strong educational credentials: CFA, MBA, or graduate degree or equivalent experience is preferred.</p></li><li><p>Series 7 &amp; 63 licenses (can be obtained while in role)</p></li></ul><p><strong>The</strong> <strong>Team</strong></p><p>Fidelity Digital Asset Management [FDAM] is the investment platform offering digital asset products and services designed to meet the growing needs of Fidelity’s retail customers and intermediary and institutional clients.</p><p>The Digital Asset Strategist team drives business growth across a variety of critical areas of the Fidelity Digital Asset Management (FDAM) business and expands the institutional adoption of FDAM solutions delivered through traditional vehicles (i.e., ETPs) as well as a tokenized structure.</p>The base salary range for this position is $90,000-$204,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Relationship Management

Director, Digital Asset Strategist, Tokenization Ecosystem

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>Core wealth Platform team in Wealth Technology is seeking a skilled engineer to join us in building innovative and outstanding capabilities to our platform. You quickly gain an understanding of all the components of our applications and will work with the team to deliver a seamless customer experience. As an AWS /Java Engineer, you will be applying your development, Server and automation skills to develop, test, deploy file publishing / Processing applications using AWS technologies. Enriched knowledge on analysis skills is added plus.</p><p><strong>The Expertise You Bring</strong></p><ul><li><p>Bachelor’s or master’s degree in computer Science or related technical field.</p></li><li><p>7+ years of experience in java</p></li><li><p>Proficient with 5+ years of experience in development of Rest APIs &amp; Batch processes.</p></li><li><p>4+ years of working experience in Cloud technology</p></li><li><p>4+ years of working experience in AWS Services and capabilities</p></li><li><p>Working experience in agile methodology leading the team with proficiency in agile tools like JIRA</p></li><li><p>Strong working experience in Microservices &amp; Frameworks.</p></li><li><p>Solid experience in event driven systems and streaming.</p></li><li><p>Working experience in Cloud based infrastructure and Continuous Integration &amp; Continuous Deployment (CI/CD) practices.</p></li><li><p>Experience and/or certification with Amazon Web Services required </p></li><li><p>Experience building data pipelines using AWS S3, Lambda, Python etc. </p></li><li><p>Experience working in an Agile team.</p></li></ul><p><strong>The Skills You Bring</strong></p><ul><li><p>You have great collaboration skills and can work with different partners and drive business solutions.</p></li><li><p>Out of the box problem solving skills and willingness to learn and experiment new technologies</p></li><li><p>Proactive working style with ability to multitask and handle multiple priorities at once.</p></li><li><p>Possess good inter-personal skills and can articulate your thoughts and questions clearly</p></li><li><p>Ability to handle multiple simultaneous tasks, showing experienced skills in Analytical &amp; Problem-solving skills</p></li><li><p>You are a strong contributor and experienced developer with proactive with a reciprocal work style.</p></li><li><p>You have an ability to establish and maintain trusted relationships with all partners.</p></li><li><p>You have a desire and aptitude for learning new technologies.</p></li><li><p>Standout colleague, self-starter, collaborative, innovative and eager to learn every day. </p></li><li><p>Enjoy experimental development solutions and apply them.</p></li></ul><p><strong>The Team</strong></p><p>We are developing and maintaining the processing platform supporting managed accounts. This dynamic group interacts across business units serving data needs across systems, cover the operational process and relay the data inputs downstream thus supporting our customers and easing operational work. The developers understand the latest in technology, best practices and patterns and additionally have been trained on the value these financial products and services deliver to the end customer. Our team’s builds products and capabilities that continue to distinguish our brand as the best customer experience in the financial services industry.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Principal Software Engineer

<h3>Job Description:</h3><p><strong><strong><strong>Financial Services Representative </strong></strong></strong></p><p>Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.</p><p><strong><strong><strong>What to expect…</strong></strong></strong></p><p>In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.</p><ul><li><p><strong>Obtain Licenses: </strong>Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</p></li><li><p><strong>Build and Solidify Skills: </strong> You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</p></li><li><p><strong>Discover Success:</strong> You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</p></li></ul><p><strong><strong><strong>Advantages of our career development experience…</strong></strong></strong></p><ul><li><p><strong>You are supported.</strong> We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</p></li><li><p><strong>You are celebrated</strong>. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</p></li><li><p><strong>You are growing.</strong> From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</p></li><li><p><strong>You get variety.</strong> You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</p></li></ul><p><strong><strong><strong>The expertise we’re looking for…</strong></strong></strong></p><ul><li><p>High energy and enthusiasm with a natural passion for helping people</p></li><li><p>Flexibility and self-motivation</p></li><li><p>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</p></li></ul><p><strong><strong><strong>The Skills You Br</strong></strong></strong><strong><strong><strong>ing</strong></strong></strong></p><ul><li><p>Eagerness to learn and build a career in financial services</p></li><li><p>Ability to deliver an outstanding customer experience</p></li><li><p>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</p></li><li><p>Coachability, collaboration and curiosity will fuel your success</p></li></ul><p><strong><strong><strong>Our Investments in You</strong></strong></strong></p><p>Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.</p><p>Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA</p>The base salary range for this position is $45,000 - $75,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p><br>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Financial Services Representative - Sunnyvale, CA

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>Bring your passion for crafting outstanding customer experiences, using data to drive decisions, and collaborating across Fidelity Wealth, Brokerage, and Workplace Investing to the Lifetime Engagement Capabilities Squad. As a member of the Business Enablement chapter embedded in this squad, the Business Analyst will collaborate across Retail and Workplace businesses to help test, define, and deliver engaging experiences. Join a dedicated, high-energy team who is defining the future of how Fidelity becomes our customers’ primary financial partner!</p><p><strong>The Expertise and Skills You Bring </strong></p><ul><li>Bachelor’s degree with 8+ years of digital product development experience, ideally in financial services.<br> </li><li>Strong command of business analysis methodologies, including data analysis, use case development, story writing, business acceptance testing and product documentation.<br> </li><li>Ability to actively participate in technical discussions with developers, help make technical trade-off decisions and set criteria for minimum viable product (MVP).</li></ul><ul><li>Conducting business acceptance testing to ensure that the solutions meet the defined requirements. Collaborate with developers to address any issues before deployment.<br> </li><li>Experience releasing new products to market, including scaled delivery techniques, A/B testing and preparing builds for post launch measurement and analysis.<br> </li><li>Analyzing customer data and feedback to gauge the effectiveness of delivered solutions and identify areas for improvement as part of continuous feedback loop. Familiarity with snowflake and/or Adobe Analytics a plus.<br> </li><li>Communicating with impact and clarity, both in your written, graphical, and verbal delivery. Deep experience in writing user stories to guide the technical development of products.<br> </li><li>Building positive relationships with partners across multiple disciplines, such as UXD, Marketing, LRC, CKSI, technology, QA and distribution to deliver new products to market.<br> </li><li>Practicing Agile in squad-based setting including experience with Agile routines, such as daily scrum, retros, and backlog management tools, such as Jira.<br> </li><li>Managing product development and delivery roadmaps, forecasting the timing and quality/MVP level for upcoming deliverables.<br> </li><li>Applying your proficiency with Microsoft Word, Excel and PowerPoint, Miro, Tridion Content Management and eReview to advance the squad’s work.<br> </li><li>Understanding of Fidelity’s retail and/or workplace products, solutions, and organization; deeper subject matter expertise across business units a plus</li></ul><p><strong>The Team</strong></p><p>The Lifetime Engagement Capabilities Squad partners with key stakeholders across Fidelity to define the strategy, tactics and technology required to deliver best-in-class customer experiences. The squad is passionate about becoming our customers’ primary financial partner by delivering integrated experiences, content and solutions that are personalized and relevant in the context of their financial lives. You’ll work across both digital and live distribution channels and workplace and retail businesses to deliver on this focus. Additionally, as a member of the Business Enablement chapter, you’ll receive ongoing skill and career coaching to help you grow personally and professionally.</p><p><strong>Company Overview</strong></p><p>At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.</p><p>Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.</p><h3>Certifications:</h3><h3>Category:</h3>Business Analysis<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Consultant, Lifetime Engagement Capabilities

<h3>Job Description:</h3><h3><strong>The Role</strong></h3><p>Are you passionate about real estate? Do you thrive in fast-paced settings? Do you strive for excellence in operations and customer service? Can you work within matrix organizations and influence and inspire others? If so, Fidelity Real Estate is seeking a Director, Facilities &amp; Operations to join our global Facilities &amp; Operations team!</p><p>In partnership with our outsourced facility management alliance partner, the Director, Facilities &amp; Operations will be based at our Durham, North Carolina campus and oversee all operational aspects of our Durham, NC campus and our offices in Jacksonville, FL and Washington, DC comprising of c.736,000 square feet in total and other locations as may be assigned. This leader will drive asset value through critical thinking, effective expense management and infrastructure planning, as well as focusing on associate needs. To do this, the Director will collaborate with many groups inside and outside of Fidelity Real Estate, which requires strong interpersonal abilities.</p><p>This role reports to the VP, Facilities &amp; Operations and will have a team of peers across the globe for support and camaraderie.</p><h3><strong>The Expertise and Skills You Bring</strong></h3><ul><li>Bachelor’s degree in business, facilities management, architecture, engineering or other related area is preferred.</li><li>Graduate degree in a related field is desirable.</li><li>10+ years of real estate management experience with increasing responsibility is preferred.</li><li>You have shown strength in project management, property, asset and facilities management, real estate finance/accounting and leasing, with particular skill in at least one area.</li><li>You can work through ambiguity to drive solutions.</li><li>You excel at oral communication and listening skills.</li><li>You are customer service-focused and easily forge strong relationships.</li><li>You are quick-thinking and remain calm during stressful or emergent situations.</li><li>Leading a team focused on delivering quality services to enable the success of Fidelity businesses.</li><li>Leading resources that handle the day-to-day functions of facilities management: operational risk management, vendor management, critical infrastructure &amp; engineering, repairs &amp; maintenance, amenities (hospitality, fitness &amp; food &amp; beverage), cleaning, landscaping, and others.</li><li>Ensuring outsourced resources provide quality property and facility management services, per their contractual agreement, with a focus on risk mitigation and operational excellence.</li><li>Financial stewardship: reviewing and approving all building expenses and working closely with Fidelity Real Estate Finance on tracking, validating, and controlling costs.</li><li>Developing an annual and multi-year regional operating and infrastructure capital plan to be presented to senior leaders on an ongoing basis.</li><li>Partnering with Real Estate teams (Amenities and Program Management, Project Design and Delivery, and others) to align priorities, develop and implement regional programs and projects.</li><li>Partnering with Engineering Services to ensure consistent standards and performance are achieved across the region.</li><li>Cultivating key partnerships with Global Security &amp; Investigations, Enterprise Infrastructure and Enterprise Business Resiliency to ensure that business unit contingency needs are met during an event.</li><li>Supporting the Sustainability Office and Regional Sustainability Workstreams to develop and implement solutions that promote environmental initiatives.</li><li>Drafting/sending communications regarding building disruptions or campus work, with action plans to address.</li></ul><h3><strong>Other Requirements</strong></h3><ul><li>24X7 on-call coverage.</li><li>100% of time on-site.</li><li>Occasional travel.</li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong></p><h3><strong>The Team</strong></h3><p>Fidelity Real Estate is the corporate real estate division of Fidelity Investments, providing a full range of services to Fidelity business units nationally within the US and internationally. Our philosophy is customer-centric - everything we do focuses on delivering solutions that meet the needs of our customers at all levels. We run more than 11 million square feet of space in the United States and overseas, including thirteen North American and six international locations, two data centers and more than 200 retail investor centers.</p><p>Facilities &amp; Operations is responsible for ensuring a safe and productive workspace experience for all Fidelity associates and maintaining best-in-class real estate that reflects the Fidelity brand for our visitors and clients. We demonstrate operational excellence in all facets of our daily work.</p><h3>Certifications:</h3><h3>Category:</h3>Real Estate<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Director, Facilities & Operations

<h3>Job Description:</h3><h3>Financial Consultant</h3><p>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.</p><h3>The Purpose of Your Role</h3><p>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.</p><h3>The Expertise We’re Looking For</h3><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Skills You Bring</h3><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h3>Our Investments in You</h3><p>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</p><h3>The Value You Deliver</h3><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul>The base salary range for this position is $55,000 - $75,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p><br>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><h3>Certifications:</h3>Certified Financial Planner (CFP) - Issuing Authority, Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

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