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Whataburger of Mesquite, Inc. – PorterThe Porter is a business partner responsible for fulfilling the purpose of Whataburger by promptly ensuring each customer's experience meets or exceeds expectations. The Porter fulfills these expectations by guaranteeing each customer a hot, freshly-prepared product, of the highest quality ingredients; made to order and promptly served in a comfortable, clean, friendly restaurant.To begin the path for career success at Whataburger, Porter will participate in skills development program and will be required to achieve certification in specific stations associated with the position.1.RESPONSIBILITIESLeadership and Communication<ul><li>Protects and promotes the Whataburger Brand at all times.</li><li>Notifies a member of the management team with sufficient lead time when unable to report to work as scheduled.</li><li>Checks with management prior to leaving the restaurant at the scheduled time.</li><li>Recognizes and communicates customer service problems to the manager on duty.</li><li>Attends all meetings and training sessions as required by management.</li><li>Submits requests for work schedule changes according to management guidelines.</li></ul>People<ul><li>Demonstrate Whataburger's Family Value Proposition, "Pride, Care, and Love."</li><li>Continues to learn and improve job skills as directed through performance appraisals.</li><li>Learns and adheres to the guidelines set by Company policy.</li><li>Demonstrates respect for all Whataburger Family Members and treats each with dignity.</li><li>Stands out as a role model for others through daily interactions and leadership example and as a resource for other team members.</li></ul>System<ul><li>Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.</li><li>Supports food production through the preparation and stocking of various food items as directed by a member of management.</li><li>Promotes excellence in customer relations to the rest of the team.</li><li>Performs maintenance tasks as scheduled, or assigned.</li><li>Actively participates in all current sales promotions/marketing events during work time.</li><li>Operates all designated food production or customer service stations, as directed.</li><li>Learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.</li><li>Achieves certification at the specific stations associated with a position.</li><li>Accurately states all Whataburger menu items, product ingredients, and when these items are available for sale to our customers.</li><li>Stocks the drink, fry, and dining room stations and grill area to assure continuous service is maintained.</li><li>Demonstrates knowledge of proper storage procedures upon delivery of all produce items. Practices First-In/First-Out (FIFO).</li><li>Efficiently prepares all produce items to maintain proper par levels, using the proper food handling, rotations (FIFO) and storage procedures.</li><li>Maintains sufficient amounts of prepped produce for the next shift.</li><li>Efficiently prepares sufficient amounts of the needed products as assigned using the proper handling, rotation, and storage procedures.</li><li>Follows established recipes for preparing and serving Whataburger's products.</li><li>Maintains all utensils and food production equipment in good working order by using the correct cleaning, sharpening, and storage procedures at all times. Utilizes proper cutting surfaces.</li><li>Follows correct procedures for lifting and carrying heavy items.</li><li>Mops spills or leaks quickly to prevent accidents.</li><li>Notifies the management person on duty of any leaks or equipment failures such as refrigerators/freezers are not maintaining proper temperatures.</li><li>Demonstrates knowledge of proper handling and storage of all sanitizing and cleaning chemicals.</li><li>Cleans the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.</li><li>Disposes of all trash properly.</li><li>Achieves certification in all cleaning and sanitation procedures.</li><li>Assumes additional responsibilities as assigned.</li></ul>Customer<ul><li>Establishes and maintains effective working relationships, emphasizing restaurant operations functions within the company and its capacity to serve as a productive team member.</li><li>Supports customer service by stocking stations with an appropriate amount of items to assure continuous service. Understands the order of work relating to taking, preparing, and delivering customer orders.</li><li>Answers the phone in a courteous, articulate manner, according to Whataburger procedure.</li></ul>Finance<ul><li>Demonstrates fiscal responsibility with all Company assets.</li><li>Follows company cash handling policies.</li></ul>Physical Requirements<ul><li>Must be able to lift up to 50 lbs.</li><li>Must have the ability to stand during entire shift.</li><li>Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.</li><li>Ability to read (Orders on tickets, Menu Board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.</li><li>Frequent washing of hands.</li></ul><ol><li>KEY PERFORMANCE INDICATORS</li></ol><ul><li>Effectively serves as a team player in supporting the goals of the organization.</li><li>Responsible for the completion of well-defined tasks or projects set by management. Demonstrates teamwork by cooperating with others, working a shift and completing share of the workload.</li><li>Arrives at the restaurant with sufficient time to report for work in a clean, complete uniform as scheduled.</li><li>Learns, understands, and performs within the specific guidelines for sanitation and cleanliness whenever working.</li><li>Completion of station certifications and assessments for each position</li></ul>

Whataburger

Porter - 343 | Whataburger343 (Greenville, TX)

Title: Service Center Admissions and Records Director
Employee Classification:&nbsp;Executive/Admin &amp; Managerial
Institution:&nbsp;System Office
Department: Service Center/Office of Strategic Management
Campus Location: Tennessee Board of Regents System Office
Job Summary
The Service Center Admissions and Records Director is responsible for overseeing the activities of the Student Service Center, ensuring admissions and records processing functions are provided in a timely and accurate manner and in compliance with all applicable institutional, TBR, state, and federal regulations, policies, and guidelines. This position will play a vital role in supporting system-wide admissions and records operations across all TBR colleges and provide dedicated technical expertise in the Banner Student Information System (SIS). This position coordinates meetings of the Community College Admissions and Records group and provides consultative support. In consultation with the Associate Vice Chancellor and Assistant Vice Chancellor, this position directs the System Office’s work related to admissions and records and student recruitment support. The Service Center Admissions and Records Director works closely with the institutions of the TBR system and is expected to provide a high level of customer service to all institutions served. This position may have the opportunity to work remotely within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense, and potential travel to Tennessee TBR colleges may be necessary. 
Job Duties
<ul>
<li>40% - Admissions and Records Support • Support system-wide admissions and records operations across all TBR colleges, and provide dedicated technical expertise in the Banner Student Information System (SIS), helping to optimize and standardize processes to ensure more consistent and efficient practices across TBR community and technical colleges. • In consultation with the Associate Vice Chancellor for Enrollment Operations and Chief Financial Aid Office, serve as a point of contact for the Student module of Banner and ERP-related software focused on admissions and records processing at TCATs and community colleges. • Analyze data related to recruitment, application, and enrollment of students to inform System-level initiatives related to Strategic Enrollment Management (SEM). • In consultation with the Assistant Vice Chancellor for Enrollment and Retention Services, serves as a System Office liaison for admissions, records, recruitment, and SEM planning in partnership with and support of related institutional and TBR Service Center staff. o This work includes but is not limited to: Conducting monthly calls with institutional admissions, records, and recruitment leaders, quarterly face-to-face meetings, and administration of smaller working groups for assigned projects. Supporting strategic enrollment planning activities at the System and campus levels, and in partnership with the Associate and Assistant Vice Chancellors in the Office of Strategic Enrollment Management. Assisting with setting and implementing a strategic direction for SEM planning across all colleges in the System. Planning and implementing professional development and support, including regular webinars and other trainings for admissions and records staff. • Serves as a member of TBR’s Office of SEM leadership team, and in doing so, helps shape strategic student recruitment strategies and programs to increase enrollment for all students. In cooperation with units under the umbrella of TBR’s Policy and Strategy unit (research and data, academic affairs, and student success), promote best practices in admissions and records. - (Essential)</li>
<li>35% - TCAT Student Service Center Oversight • Provide oversight for admission and records activities, in collaboration with the Student Banner Manager; • Provide oversight for the support of Banner technical functions related to admissions and records. • Assist in the development and revision of operational procedures to comply with federal and state regulations. • Collaborate with IT staff related to projects involving enrollment operations. • Coordinate activities related to Student Banner enrollment management. • Assist the Associate Vice Chancellor for Enrollment Operations and Chief Financial Aid Officer with other Banner maintenance as directed. • Assist the Assistant Vice Chancellor for Enrollment and Retention Services with recruitment and retention-related projects. - (Essential)</li>
<li>10% - Reporting &amp; Data Related Activities • Collaborate with the Office of Academic Affairs, Policy and Strategy, and Information Technology to initiate and compile institutional, TBR, state, and federal required reports as well as ad hoc reports, as necessary. • Collaborate with TBR Policy and Strategy on data needs related to Admissions and Records. - (Essential)</li>
<li>10% - Supervision • Directs the Student Service Center positions to ensure timely and proper execution of admissions, records, and technical related activities for institutions served. • Ensures staff compliance with all applicable institutional, TBR, State, and Federal regulations, policies, and guidelines in relation to enrollment management. • Conducts annual reviews of performance, approves leave requests, and other administrative tasks for direct reports. - (Essential)</li>
<li>5% - Other Duties • A personal commitment, with assistance from TBR leaders, to devote time to growing and developing as a leader and a colleague. Performs additional duties as assigned. - (Marginal)</li>
</ul>
Minimum Qualifications
• Bachelor’s degree in related field and 5 years of experience working in and managing staff within a student services division at a college or university. • Strong working knowledge of Banner or similar ERP system as well as Argos, Automic, CRM (such as Slate), and/or other software related to enrollment operations. • Ability to plan, organize, and solve complex and routine tasks simultaneously as well as interpret policies and procedures and apply sound judgment in making decisions. • Ability to research and analyze complex datasets. • Ability to work independently and confidentially. 
Preferred Qualifications
• Master’s degree in related field. • Experience within a shared service operating environment. 
Knowledge, Skills, and Abilities
• In-depth knowledge of college or university student services processing and reporting requirements. • Broad knowledge of federal and state laws and guidelines. • Demonstrated effective and collaborative leadership style with the ability to establish priorities, delegate, motivate, and direct staff. • Experience contributing to and enacting both short-term and long-term strategic planning. • A willingness and passion to learn new hardware and software systems that are consistent with duties. • Ability to effectively analyze data and inquiries, think critically, and make appropriate decisions. • Excellent organizational and time management skills. • Excellent communication, negotiation, conflict resolution, and team building skills. • Ability to maintain confidentiality in compliance rules and regulations, including HIPAA and FERPA guidelines on the disclosure of information. 
Physical Demands / Working Conditions

Motlow State Community College


      Service Center Admissions and Records Director
    

Title: Capital Outlay Accountant
Employee Classification:&nbsp;Executive/Admin &amp; Managerial
Institution:&nbsp;System Office
Department: Finance
Campus Location: Tennessee Board of Regents System Office
Job Summary
This position is responsible for assisting in the management of the fiscal responsibilities of the capital outlay program. This includes assisting vendors, personnel in TBR Facilities, personnel at TBR campuses, and personnel at State agencies with fiscal transactions of the capital projects program and providing various accounting summary reports as needed. The position reviews all program, capital outlay, and capital land budgets and ensures accurate entry in the State’s accounting system, Edison. Additionally, this position determines the accuracy of all fiscal entries in the Facilities project tracking system, PITS, and reconciles PITS to Edison. This position may have the opportunity to work remote within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee's expense. 
Job Duties
<ul>
<li>25% - Review of designer and general invoices and construction payment applications for compliance with policies and to determine appropriate project and coding in the Project Information Tracking System (PITS) and Edison. Obtain required approvals from project managers. - (Essential)</li>
<li>5% - Approve invoice vouchers in Edison - (Essential)</li>
<li>5% - Review inter-unit journal entries in Edison for appropriateness and accurate coding in PITS. Enter into PITS to obtain required approvals from project managers. Complete TBR portion of entry for approval by Director of Capital Outlay. - (Essential)</li>
<li>10% - Prepare letters approving local payments by institutions. Prepare invoices and notifications to the institution. Reconcile payments received to outstanding invoices. Process journal entries in Edison for payments received. - (Essential)</li>
<li>10% - Review and monitor purchase requisitions for compliance with bidding and state procurement polies. Initiate purchase orders for contracts, supplements and approved requisitions. - (Essential)</li>
<li>5% - Determines the funding source, availability of funding, and accuracy of capital obligations by reviewing State Building Commission minutes. Initiates obligation journal entries in Edison to establish project budgets. - (Essential)</li>
<li>5% - Manage and monitor institution local funding by initiating required LGIP account contracts, review obligations from local funds to ensure funding in LGIP accounts is adequate, request necessary transfers to LGIP accounts, and completing requests for inter-unit journal entries in Edison for transfers and deposits. - (Essential)</li>
<li>10% - Complete complex project cost reconciliation, accessing Edison reports and source systems from AR, AP and GL modules to confirm entries and obligations are correctly reported in Edison and PITS. - (Essential)</li>
<li>5% - Review PITS archive approval report to confirm that all receivables are collected and that the project and the institution’s LGIP account can be closed. - (Essential)</li>
<li>10% - Assists vendors, personnel in TBR Facilities, personnel at campuses, and personnel at State agencies with capital transactions and provides various accounting summary reports monthly and annually. - (Essential)</li>
<li>5% - Prepares necessary retainage and other documents, performs vendor maintenance and other tasks as required - (Essential)</li>
<li>5% - Other duties as assigned. - (Marginal)</li>
</ul>
Minimum Qualifications
• Bachelor’s Degree with a major in accounting or related field • Minimum of 3 years of accounting experience 
Preferred Qualifications
• Experience in accounting for large construction projects • Experience working in accounting or auditing in a college, university, or state government • Experience in accounting or auditing at a TBR institution • Experience with Edison or similar ERP system 
Knowledge, Skills, and Abilities
• Ability to communicate effectively in both written and oral form • Ability to establish priorities and meet deadlines • Attention to detail • Experience with Windows Application including Microsoft Excel, Microsoft Word, and PowerPoint 
Physical Demands / Working Conditions


      Capital Outlay Accountant
    

Title: Lab Assistant - Cardiovascular Technology (Invasive)&nbsp;
Employee Classification:&nbsp;Part-Time/Temporary
Institution:&nbsp;Northeast State Community College
Department: Health Professions
Campus Location: Northeast State at Kingsport, Regional Center for Health Professions
Salary:&nbsp;$25 hourly rate, up to 15 hours per week
Job Summary
Reporting to the Dean of Health Professions, the Cardiovascular (Invasive) Lab Assistant assists with the preparation and clean-up of laboratory and provides instruction and support to students at the assigned clinical site and/or campus lab.
Job Duties
• Assist with the preparation and clean-up of the laboratory
• Assist students at the assigned clinical site and/or lab on campus
• Provide oversight of clinical experiences for students enrolled in the Program, travel to clinical sites two to three days a week as needed • Adhere to applicable accreditation commission standards or agencies regulations, the college’s policies and procedures, and the Program’s curricula
• Provide competent, consistent, and safe instructions to the students
• Demonstrate professional attitudes and behavior in the following areas:
o Appearance
o Timeliness
o Adherence to policies and standards
o Management of conflict
o Ethical judgment
o Self-directed learning for professional growth
o Interactions with patients, public and health care professionals
• Support instructor using appropriate techniques related to adult learning to include:
o Demonstrations
o Skills training
o Quizzing and discussion
• Provide basic counseling and support skills to facilitate learning and progress
• Assist in evaluating the student’s performance according to established standards and criteria
• Maintain communication with Northeast State Community College Program Director and instructors
• Provide appropriate level of supervision to student in clinical setting
• Complete other assignments as directed by supervision.
Minimum Qualifications
• AAS degree in Cardiovascular Technology or related field from an accredited institution • Registered Cardiac Invasive Specialist (RCIS) licensure through an accredited national credentialing organization 
Preferred Qualifications
• One or more years of teaching experience • One or more years of related work experience in Cath Lab • Conversational ability or fluency in a second language 
Knowledge, Skills, and Abilities
• Technology Skills: MS Office suite; digital records management systems; general operating systems and data information systems • Ability to communicate with individuals from a wide range of diverse socioeconomic backgrounds (students, family, staff, governmental officials), both orally and in writing • Capable of managing time and workload to meet strategic planning, budgeting, and any other assigned deadlines • Dependability • Responsive to primary stakeholders’ requests • Professional demeanor, communication, and attire • Proficient functioning in a team-oriented environment Additional Notes: Position will require travel to clinical sites 1 to 2 days a week
For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or <a href="mailto:HRstaffing@northeaststate.edu" target="_blank">HRstaffing@northeaststate.edu</a>.
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.


      Lab Assistant - Cardiovascular Technology (Invasive) (Part-time/Temporary)
    

Title: Temporary - Peer Advisor, ESOL Connect
POSITION SUMMARY ESOL Connect is a peer advising initiative within the Student Success Center that engages former high-achieving English for Speakers of Other Languages (ESOL) students to serve as Peer Advisors. In this role advisors provide one-on-one support to a small caseload of up to 15 students per term, offering guidance on coursework, campus resources, and overall college navigation.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Conduct monthly one-on-one check-ins with advisees. Design and lead monthly student workshops. Motivate students to set and achieve academic goals. Encourage academic success and foster student engagement. Maintain clear, professional, and timely communication. Participate in required training sessions.
REQUIRED QUALIFICATIONS Current NSCC student
Have completed ESOL courses or enrolled in the last semester of ESOL classes.
PREFERRED QUALIFICATIONS GPA of 2.5 or higher
KNOWLEDGE, SKILLS AND ABILITIES Familiarity with Microsoft Office applications. Strong interpersonal and communication skills. Demonstrated professionalism, including punctuality, reliability, and active listening. Enthusiasm for supporting the mission and community of Nashville State Community College. Commitment to helping peers connect with the college community, set goals, and make progress towards degree completion. Passion for peer mentorship, and student success. Ability to maintain confidentiality and demonstrate cultural sensitivity.
Open Until Filled: Yes
Rate of Pay: $15.00 per hour
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.


      Temporary - Peer Advisor, ESOL Connect
    

Title: Instructor of Mathematics 9/10 Month (Term)
Institution:&nbsp;Volunteer State Community College
Campus Location:&nbsp;VSCC-Livingston Center/VSCC-Cookeville Center
Job Summary
This position is responsible for delivering quality instruction in multiple instructional delivery formats and participating in evaluation of student learning and assessment of course and program outcomes. Faculty will participate in service activities to support the College’s mission.
Job Duties:
Within a minimum workweek of 37.5 hours, faculty are generally expected to teach 15 semester credit hours and hold additional in-person and virtual office hours as defined in College policy. Faculty will teach a total 28-32 semester credit hours across Fall and Spring semesters. Teach evening, weekend, off-campus, dual enrollment, and distance-based courses as required. Provide appropriate and effective instruction. Create and contribute to a supportive learning environment for students within and beyond the classroom. Actively participate in development, evaluation, and review of program and curriculum, including assisting with or leading affiliation and accreditation efforts as applicable. Attend to administrative duties, including completion of required College trainings and timely submission of attendance reporting, progress reports, grades, survey responses and other required information. Contribute to College service, including Student-Focused Service and Mentorship (advising, career services, student organization sponsorship, etc.) and committee, taskforce, and project work at the College, division, and department level. Support student recruitment and retention efforts as appropriate. Engage in regular professional development around pedagogy and maintain up-to-date subject-matter expertise; support a culture of lifelong learning. Comply with all College and TBR policies and guidelines. Other duties as assigned.&nbsp;
Minimum Qualifications:
Master’s degree in the teaching discipline from a regionally accredited institution or a Master’s degree plus 18 graduate hours in the teaching discipline from a regionally accredited institution.
Preferred Qualifications:
Collegiate-level teaching experience. 
Knowledge, Skills, and Abilities:
Knowledge and/or experience delivering effective instruction in a variety of formats, including asynchronous online, traditional on-ground, hybrid. Ability to use a learning management system for course delivery and maintenance of course records. Ability to communicate effectively and work cooperatively with a diverse faculty, staff, and student population. Proficient in Microsoft Office applications and any technologies or software pertinent to the subject area of instruction.
Pay Rate: $41,297 - $51,618 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance:&nbsp; Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA</li>
<li>Wellness Incentive Program (if enrolled in Health)</li>
<li>Educational Assistance:&nbsp; Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options:&nbsp; State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457</li>
<li>14 Paid Holidays/Year</li>
<li>Annual Leave (if applicable)</li>
<li>Sick Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.
While the primary location will be Livingston, this position may be required to teach at Livingston or Cookeville.
The anticipated start date for this position is January 2026.


      Instructor of Mathematics 9/10 Month (Term)
    

Full Stack Engineer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer in Westlake, TX! The Role The FFIO Technology team is looking for an experienced Senior Full Stack Engineer to join their team to develop and maintain next generation billing and expense platforms in the cloud as part of a multiyear pivotal initiative to modernize and improve expense capabilities. The position is based in Westlake, Texas and will do hands on development and provide technical leadership and mentorship for junior members of the team. The Expertise and Skills You Bring <ul> <li> A solid and strong foundation in software engineering and design principles. </li><li> 10+ years of hands-on experience in server-side development with Java, Spring, Spring Boot, Camel, JMS, Apache Kafka and Persistence frameworks (JPA/Hibernate) and experience with relational databases (Oracle) </li><li> Experience with modern MV*/SPA JavaScript frameworks (Angular, JavaScript/TypeScript, Node, NPM, HTML/CSS, Rx JS), prefer Angular. </li><li> Experience with API Design &amp; Development and Microservices Architecture (Java, REST, Graph QL, NodeJS, Swagger) </li><li> Strong foundations in design patterns and real time application of these in software development. </li><li> Experience working in Kubernetes environments with strong focus on process and resource utilization/optimization. </li><li> Strong foundational knowledge on GC (Garbage collection algorithms) and experience in tuning JVM parameters for optimal performance. </li><li> Experience with Test automation (Selenium, Cucumber, Cypress) Unit, Integration and Functional Tests </li><li> Have worked in an Agile software delivery environment in both a small team and independently. </li><li> Understanding of AWS or other cloud platforms and containerization technologies such as ECS and Docker with some AWS experience or AWS Solution Architect Associate or Developer Associate certification preferred </li><li> Ability to troubleshoot and work on production issues utilizing various tools such as Splunk and Datadog </li><li> Experience in design and development of solutions with object-oriented technologies. </li><li> Knowledge/experience with DevOps and CI/CD practices and tools such as Jenkins </li><li> Strong analytical, communication, and organizational skills and the ability to handle multiple tasks at a given time. </li><li> Passionate and committed to learning new things and developing with the latest technologies and frameworks. </li></ul> The Value You Deliver <ul> <li> Work with product management on requirements, decompose epics into stories, and deliver solutions that meet or exceed customer expectations. </li><li> Build scalable, resilient, cloud-based systems aligned with our long-term strategy. </li><li> Provide outstanding support, including on-call support when necessary. </li></ul> The Expertise below will be a Plus <ul> <li> Cloud/AWS certification(s). </li><li> Enterprise application architecture patterns and orchestration frameworks such as Apache Camel </li></ul> The Team Fidelity Fund Investment Operations (FFIO) provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products. These services include calculating and distributing NAVs, distribution rates and yields for a wide variety of investment products; preparing fund financial statements, dividend estimates and tax returns; monitoring delivery of fund trades to custodian banks; processing corporate actions; collecting securities income on behalf of the funds; reconciling, reporting, and moving money in support of fund shareholder transactions; and managing fund liquidity. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for Brokerage Operations Representatives to work in Salt Lake City, Utah, Covington, KY, and Westlake, TX! <h3>The Role</h3> The focus of the Brokerage Operations Representative is to provide outstanding customer service to Fidelity shareholders by accurately establishing and updating brokerage accounts and all related features. Responsibilities include accurately processing client’s requests received through various channels. You will not be responsible for handling inbound client phone calls <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor’s degree OR equivalent work experience. </li><li>Financial services experience helpful and preferred. </li><li>1-2 years of experience in a customer service environment or transaction processing. </li><li>You have an outstanding ability to use your time effectively and are well organized </li><li>You have a strong analytical ability with great attention for detail </li><li>Your ability to detect high risk situations or problems and exercise your best judgment to react appropriately </li><li>Your robust verbal and written communication skills, and interpersonal skills </li><li>Your proven work ethic and ability to work in a fast-paced environment to meet processing timeframes </li><li>You’re able to be flexible and calmly adapt to new changes </li><li>Your ability to receive and implement feedback in a prompt manner </li></ul> <h3>The Team</h3> The Brokerage Operations organization is comprised of several middle office functions that support Fidelity’s Wealth and Brokerage associates and Retail end-clients with new accounts, inbound transfer of assets, and account features. <h3>COVID Work Policy</h3> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. <h3>Dynamic Working – Post Pandemic</h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

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