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We are committed to supporting at risk children and families by providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission: “to provide Christ-centered care and support to children and families in need.” In response to this community-wide challenge, Presbyterian Children’s Homes and Services (PCHAS), provides 14 programs and services in 28 locations in Texas, Missouri and Louisiana. In all of our programs, we seek to provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency’s commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a very generous retirement plan (after one year of service and working 1,000 hours the agency matches an employee’s contribution). Status: Exempt Working Conditions: Works with youth and families in the home, school or with other professionals in the community. The Coordinator will maintain an office with computer and other equipment necessary to complete tasks. Frequent travel between community partners will be required as well as local travel between the community and youth’s residence. Some evening and weekend work is expected. Requires the ability to drive to various locations within St. Louis. Position Summary: The Mentor Coordinator is responsible for the coordination and facilitation of services delivered to a caseload of youth in need of close support. That support will generally be delivered to a youth however, it will include a communication role with either a parent or the family as a whole. The Coordinator manages service delivery for the program by identifying, matching, administering and scheduling assigned Mentors to deliver services to youth and their families while providing support and supervision to Mentors. The Mentor Coordinator will be responsible for half an expected caseload in addition to the supervision duties with mentors. Essential Job Functions<ul><li>Provide direct mentoring services to assigned clients on a weekly basis.</li><li>Provide weekly support and supervision to Mentors in the delivery of services to youth and their families.</li><li>Submit monthly journals, annual performance reviews and documentation of supervision.</li><li>See that all information is documented into CSWIS in a timely manner.</li><li>Communicate weekly with Program Director or more often as needed.</li><li>Complete all training requirements and be skilled in providing training to mentors.</li><li>Attend staff, performance quality and regional meetings.</li><li>Network with community partners to receive referrals and be aware of existing services.</li><li>Match, manage and monitor all mentor/mentee matches and provide all supervision and training.</li></ul> Education: The Mentoring Coordinator must possess a bachelor's degree and must possess three years of experience in the human services or related field. A master’s degree with experience in a social service field supervising staff is preferred. Experience: The Mentoring Coordinator must be at least 21 years of age. Prior experience working with youth or supervising staff is preferred. Knowledge and Skills: Must be a self-starter and possess flexibility to plan and carry out a wide variety of job responsibilities. Excellent verbal and written skills communication skills are essential as well as the ability to utilize technology to aide communication. The Mentoring Coordinator must have strong organizational, interpersonal and public relation skills Personal maturity is an extremely important attribute for the coordinator as well as managing management duties. Working knowledge of best practices in meeting the educational, social and psychological needs of children is critical. Other Requirements:Must hold a valid driver’s license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Christian Commitment:Presbyterian Children’s Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients’ strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PI279421881

Mentoring Coordinator

Title: Nursing Instructor 
Salary Range: $45,000 minimum salary
Contract Term Length:&nbsp;10 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Exempt
College: Madisonville Community College
Campus Location:&nbsp;Health Sciences
Department: Health Sciences Division
Total Rewards
Madisonville Community College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
Professional RN with a positive attitude who enjoys teaching students and caring for a patient population across the lifespan. Madisonville Community College (MCC) is a five-campus institution centrally located along I-69 corridor in beautiful rural Western Kentucky that serves Muhlenberg, Caldwell, Webster, and Crittenden Counties. MCC is one of sixteen institutions in the Kentucky Community and Technical College System and awards certificates, diplomas, and associate degrees in liberal arts and technical education. To learn more about MCC, please visit <a href="https://madisonville.kctcs.edu/" target="_blank">https://madisonville.kctcs.edu/</a> and to learn more about Madisonville and the surrounding area, you may visit <a href="https://visitmadisonvilleky.com" target="_blank">https://visitmadisonvilleky.com</a>. 




Job Duties:
• Professional RN with a positive attitude who enjoys teaching students and caring for a patient population across the lifespan. • Effectively teach didactic, lab, and clinical nursing courses. • Develop and implement web enhanced and/or on-line nursing courses. • Follows federal and state regulations and guidelines and accreditation standards. • Must have strong work ethic and dedication to both student and program success. • Instruct students according to Curriculum Guidelines outlined by KCTCS and the syllabus. • Demonstrate all nursing skills with proficiency and accuracy. • Prepare for and conduct classes in an organized and efficient manner. • Maintain all state required program documentation and classroom requirements. • Use PeopleSoft to post no shows, last day of attendance, and grades according to deadlines. • Use Blackboard to post the syllabus, lecture notes, announcements, as well as other important information. • Supervise and train students at assigned clinical site. Courses may include face-to-face day and evening, hybrid, accelerated, and online delivery modalities. • Other duties as requested/assigned. • Specialized assignments may include: o Manage and coordinate student clinical documentation through third party vendor (i.e. Castlebranch) o Participate as requested/assigned in skill demonstration, student practice, and skill testing (nursing, nurse aide, as well as other health sciences programs). Faculty responsibilities include advising, committee work and other institutional service, community service, and professional development. The successful candidate must possess a strong commitment to student learning and will be receptive to using active and engaged teaching methods and technology in the classroom. In addition, candidates should demonstrate an interest in the mission of the comprehensive community college concept. 




Minimum Qualifications:
• MSN strongly preferred or a BSN (required) • Must be a registered nurse who possesses a minimum of two (2) years of nursing experience. • A current unencumbered Kentucky Registered Nurse License is required. Application Process: Application Deadline: November 19, 2025 Applicants must complete and submit: • Online application – <a href="https://careers.kctcs.edu/madisonville" target="_blank">https://careers.kctcs.edu/madisonville</a> • Cover letter. • Resume/CV • Copy of all college transcripts. Official transcripts needed within 30 days of hire. • Kentucky State Law requires state and national pre-employment background checks as a condition of employment. • Applicants will be notified if selected for an interview. Search may be extended if additional candidates are needed. &nbsp;




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Kentucky Community and Technical College System


      Nursing Instructor
    

Title: Support Specialist for FlexTrain
Salary Range: $20.00
Contract Term Length:&nbsp;Not Applicable
Standard Hours:&nbsp;Varies
Work Location:&nbsp;On-Site
FLSA Status: Non-Exempt
College: Owensboro Community &amp; Technical College
Campus Location: Owensboro Community College
Department: Workforce Solutions




Job Summary
Owensboro Community and Technical College’s Workforce Solutions team is seeking a part-time/temporary Support Specialist for FlexTrain to assist in delivering innovative computer-based training programs serving clients across Kentucky and throughout the United States. This position plays a vital role in providing outstanding customer service and technical support to business, industry, and educational partners. Schedule is flexible, Mon. – Fri. (some remote work may be possible).




Job Duties:
• Provide Help Desk support to learners and clients using OCTC’s FlexTrain platform. • Assist with Learning Management System setup, course enrollment, and troubleshooting. • Track and collect training data, including enrollment, completion, and satisfaction metrics. • Generate regular reports and summaries to support program evaluation and decision-making. • Coordinate with FlexTrain team members and instructors to ensure smooth program delivery. 




Minimum Qualifications:
• Associates degree (Information Technologies, Computer Science, Business Administration) and two (2) years of relevant work experience or the equivalent.&nbsp;




Preferred Qualifications:
• Bachelor’s degree (Information Technologies, Computer Science, Business Administration) and four (4) years is preferred.




Additional Skills Requested:
• Strong technical and customer service skills. • Experience with Learning Management Systems. • Proficiency in Microsoft Office programs (Excel, Word, Outlook). • Excellent communication, organization, and problem-solving abilities. • Ability to work independently and as part of a collaborative team. 




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Support Specialist for FlexTrain
    

Title: Clinical Nursing Instructor
Salary Range: $4,666.67 monthly
Contract Term Length:&nbsp;10 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;
FLSA Status: Exempt
College: Owensboro Community &amp; Technical College
Campus Location: Owensboro Community College
Department: Nursing Department
Total Rewards
Owensboro Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
Owensboro Community and Technical College is hiring two full-time Clinical Nursing Instructor positions. Under the supervision of the Director of Nursing, the Nursing Clinical Instructor is responsible for conducting clinical education experiences that align with didactic instruction. This role supports student development of technical nursing skills and ensures achievement of course competencies through high-quality clinical instruction. This is a 10-month, full-time faculty position requiring on-site presence three days per week, with twelve-hour shifts.




Job Duties:
• Collaborate with fellow instructors to coordinate clinical education experiences that align with didactic content and support student learning. • Provide high-quality clinical instruction and conduct evaluations to promote excellence in nursing education. • Support the Director of Nursing in recruiting, onboarding, and retaining clinical faculty committed to student success. • Stay current with the nursing curriculum and required competencies, integrating evidence-based practices, and continuous improvement strategies. • Actively participate in nursing faculty meetings, College Assembly, and professional development opportunities. • Assist nursing faculty and staff in ensuring student compliance with clinical facility requirements. • Serve as a professional role model, demonstrating integrity, compassion, and excellence in nursing practice. • Design and manage clinical rotation schedules to optimize student learning and facility collaboration. • Identify and assess potential healthcare facilities to expand and enrich clinical learning opportunities for students. • Able to lift up to 35 pounds and walk frequently demonstrates the ability to squat, stoop, bend, push, and pull as required. • Perform other duties and responsibilities as assigned to support the mission and goals of the nursing program. 




Minimum Qualifications:
• Bachelor of Science in Nursing (BSN) required. • Active, unrestricted Registered Nurse (RN) license in the Commonwealth of Kentucky or a compact state with multi-state privileges is required. • Minimum of two years of recent clinical nursing experience (within the past five years) is required. • Must maintain personal compliance with clinical facility requirements, such as CPR certification and TB screening. • A graduate degree in nursing or a related field must be obtained within five years of hire. &nbsp;




Preferred Qualifications:
• Graduate-level nursing (MSN) degree is strongly preferred. • Prior teaching experience is strongly preferred and valued. 




Additional Skills Requested:
• Demonstrate ability to build and maintain positive working relationships with faculty, staff, and students. • Strong interpersonal skills are essential for effective communication, teamwork, and mentorship. • Excellent written and verbal communication skills required to support instruction and collaboration. 




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Clinical Nursing Instructor
    

Title: Student Engagement Coordinator- Student Support Specialist II
Salary Range: $3162- $3793
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Non-Exempt
College: Bluegrass Community &amp; Technical College
Campus Location: Bluegrass C&amp;TC - Newtown Pike Campus
Department:&nbsp;Engagement and Student Success
Total Rewards
Bluegrass Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
The Student Engagement Coordinator supports the mission of Bluegrass Community and Technical College by developing and coordinating student activities across all BCTC campuses and online. This position plays a key role in fostering a vibrant campus community through the planning and implementation of events, student organizations, intramural sports, and leadership opportunities. The coordinator assists with oversight of the Student Government Association, supports First Year Orientations, and promotes student engagement initiatives through effective marketing, social media, and communication strategies. Collaborating with faculty, staff, and campus partners, the coordinator ensures that programs align with college goals, enhance student success, and reflect institutional values. Additional responsibilities include maintaining accurate records, assisting with budget planning, and supporting continuous improvement through assessment and evaluation of engagement efforts. This position reports to the Director of Student Engagement. 




Job Duties:
<ul>
<li>Develop and coordinate student activities at all BCTC campuses and online including regional campuses. 
</li>
<li>Assist with the coordination and oversight of student organizations. 
</li>
<li>Oversee Student Success Hub social media by creating a strong online presence and engaging with students, ensuring compliance with college communication standards and strategies. 
</li>
<li>Assist in the coordination of the Student Government Association and serve as Co-Advisor. 
</li>
<li>Coordinate intramural sports including promotion, tracking data, and scheduling and overseeing games. 
</li>
<li>Assist the Student Success Coordinator with the implementation of college-wide First Year Orientations at all campuses. 
</li>
<li>Assist with the development of marketing and promotional materials – flyers, postcards, social media posts, etc. 
</li>
<li>Assist with updating content of the online student engagement website and events calendar. 
</li>
<li>Work cooperatively with college faculty, advisors, and other departments to coordinate services for students. 
</li>
<li>Assist with budget planning for student activities at all BCTC campuses. 
</li>
<li>Promote the Student Success Hub programs and services throughout the college. 
</li>
<li>Support accountability and institutional effectiveness by developing, implementing, and assessing effective procedures that support college operations and foster student success. 
</li>
<li>Keep accurate records relating to services provided to students. 
</li>
<li>Other duties as assigned. </li>
</ul>




Minimum Qualifications:
<ul>
<li>Bachelor’s degree in Education, Psychology, Social Work or related field.  
</li>
<li>Two years of experience 
</li>
<li>Must have a valid driver’s license and be able to travel to all BCTC campuses.     &nbsp;</li>
</ul>




Preferred Qualifications:
<ul>
<li>Bachelor’s degree in Education, Psychology, Social Work or related field.  
</li>
<li>Four years of experience in student support services working with community college students</li>
</ul>




Additional Skills Requested:
<ul>
<li>Demonstrates ability to engage, motivate, and communicate effectively with students in group and individual settings; strong public speaking, presentation, and interpersonal communication skills required. 
</li>
<li>Demonstrated ability to work independently and collaboratively with others. Commitment to the mission of the comprehensive community and technical college. 
</li>
<li>Position requires regular travel between campus locations. Must have a valid driver’s license and access to reliable transportation. 
</li>
<li>Strong computer skills and ability to quickly learn new software. 
</li>
<li>Ability to think critically, be innovated, and learn new and inventive ways to engage students. 
</li>
<li>Must have a strong understanding and knowledge of student educational, social, and economic assets and barriers. </li>
</ul>




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Student Engagement Coordinator- Student Support Specialist II
    

Job Description:The Admissions Operations Coordinator is responsible for providing excellent customer service, admissions department support, and completing general administrative tasks in a fast-paced environment. He/she may serve as the first point of contact for students, visitors, staff, and faculty and assist multiple departments.Position responsibilities include, but are not limited to:<ul><li>Greeting, directing, and&nbsp;maintaining relationships with students, visitors, staff, and faculty by handling questions and concerns with speed and professionalism</li><li>Serving as campus proctor</li><li>Collecting payments and other miscellaneous fees for Financial Aid, Library Services, and other departments</li><li>Supporting the Admissions department by fielding incoming calls, documenting recruitment leads in Salesforce, scanning, printing, and linking student documents in Perceptive Content, preparing admissions folders and additional marketing materials for prospective students, and creating reports in Salesforce including the daily applicant report</li><li>Works closely with the admission operations and accounting departments (system office) to ensure proper linking of documents and advise of forms or payments made by students</li><li>Reorder admission materials as needed</li><li>Responsible for ad hoc projects and administrative tasks supporting the Office of the Campus President</li><li>Handling other projects as assigned by the Senior Director of Admissions</li></ul>Position Requirements<ul><li>Positive, student-focused mindset including excellent customer and problem solving skills</li><li>Ability to multi-task in a fast-paced environment</li><li>Ability to work independently and take ownership for projects</li><li>Strong written and verbal communication skills, with a comfort level of communicating with students and all levels of faculty and staff</li><li>Strong customer service skills and ability work with different personalities</li><li>Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Microsoft Outlook</li></ul>Position Qualifications<ul><li>High School diploma or equivalent required, associate-level coursework or higher preferred.</li><li>One to two years of customer service-related work experience required.</li><li>Two to three years administrative assistant experience with document imaging experience and high call volume in a fast-paced environment preferred.</li></ul>Physical Requirements: <ul><li>Ability to perform sedentary work</li><li>Ability to operate office equipment including computer, printers, and phone</li><li>Ability to lift objects (up to 25 lbs.)</li></ul>Additional Requirements and Information:<ul><li>Location: 2101 Waterview Pkwy, Richardson TX 752080</li><li>Eligible for full-time benefits: Yes</li><li>Background check required:&nbsp; Yes</li><li>FSLA Classification: Non-Exempt</li></ul>Compensation &amp; BenefitsThis opportunity is budgeted at $$18.00 to $21.53 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a>The Chicago School is an Equal Opportunity Employer.Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

The Chicago School of Professional Psychology

Admissions Operations Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;American Express' Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences.&nbsp;The objective of the GABM Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.&nbsp;GABM Control Management is looking for a Sr. Analyst of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas.The Sr. Analyst, GABM Risk ID &amp; Assessment will:<ul><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate GABM in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs) and Risk and Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA and RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support thematic risk reporting (levels, trends, causes)</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Maintain risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;<ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Analyst, GABM Risk ID & Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Field Account Development Manager sits within a geographical territory and is responsible for the retention and continuous growth of our existing US Small &amp; Medium Enterprise key client relationships, through face-to-face interactions. This entails having overall management of a defined portfolio of key existing accounts, identifying the evolving needs of our clients, ensuring we continue to serve those needs with our array of cash flow and payment solutions, to deepen our relationship with these clients. The key measurements of success for this Manager will be portfolio level account retention and volume growth. This is a field-based role in which in person engagement with the client base through face-to-face interactions is required.Candidates must reside near one of the following territories: Louisville, KY, Lexington, KY or Cincinnati, OHJob Responsibilities:Planning (10 – 20% of time)&nbsp;<ul><li>Identify accounts that are not utilizing the full terms and benefits of their AXP commercial products and prioritize those clients, identify top client information and track opportunity development in CRM database&nbsp;&nbsp;</li></ul>Relationship management (10 – 20% of time)&nbsp;&nbsp;<ul><li>Proactively reach out to customers to uncover opportunities, treat the customer until there’s a change in customer spend in alignment with growth or retention conversations&nbsp;</li><li>Develop client specific value proposition, identify key steps (strategy and tactics) to meet short and long-term client objectives&nbsp;&nbsp;</li><li>Business travel, occasionally overnight, is required with the expectation of 50-80% of time spent in-market with clients&nbsp;</li></ul>Client solution (20 – 30% of time)&nbsp;<ul><li>Use consultative skills to maintain and develop the existing customer relationship and substantially grow charge volume (e.g., onboarding new vendors, expanding existing vendors, adding supplemental cards)&nbsp;&nbsp;</li><li>Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)&nbsp;&nbsp;</li></ul>Negotiate and close (20 – 30% of time)&nbsp;<ul><li>Seek opportunities to up-sell and cross-sell commensurate with the needs of the client&nbsp;</li><li>Answer customer inquiries and bring in leadership, internal business partners and product specialists as appropriate to support growth opportunities and customers’ needs&nbsp;&nbsp;</li></ul>Compliance(100% of time)&nbsp;<ul><li>Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements&nbsp;</li></ul>Knowledge, Skills, Attributes, and Experience:Knowledge and Skills&nbsp;Relationship management<ul><li>Strong customer relationship building skills to follow through and motivate clients to act&nbsp;&nbsp;</li></ul>Consultative selling<ul><li>Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;&nbsp;</li></ul>Closing<ul><li>Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;&nbsp;</li></ul>Influence &amp; persuasion<ul><li>Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;&nbsp;</li></ul>Demonstrating value<ul><li>Proactively and consistently demonstrates the value of partnering with American Express&nbsp;&nbsp;</li></ul>Results focus<ul><li>Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;&nbsp;</li></ul>Market, industry, &amp; product knowledge<ul><li>Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation&nbsp;&nbsp;</li></ul>Attributes&nbsp;<ul><li>High learning agility&nbsp;&nbsp;</li><li>Intellectually curious&nbsp;&nbsp;</li><li>Collaborative and growth mindset&nbsp;&nbsp;</li><li>Personal accountability&nbsp;&nbsp;</li><li>Compliance focused&nbsp;&nbsp;</li></ul>Experience&nbsp;<ul><li>Bachelor's degree preferred&nbsp;&nbsp;</li><li>Excellent sales experience, 3 - 5 years minimum&nbsp;&nbsp;</li><li>Experience partnering with clients across various markets / industries&nbsp;&nbsp;</li><li>Experience in a highly-regulated industry&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Account Development

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment. If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications:<ul><li>1 year experience in tourism, travel, or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role, and candidates must be able to work in the office a minimum of 3 days a week</li><li>Flexibility to work anytime between 5:00am-2:00am including weekends</li><li>Location: 18850 N 56th Street, Phoenix, AZ 85054</li></ul>Salary Range: $20.00 to $33.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Travel Consultant - Global Travel & Lifestyle Services - Phoenix, AZ

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Small Business Marketing Team is responsible for acquisition and customer engagement marketing for all Small Business Charge, Proprietary Lending and Co-Brand cards and Small Business Banking Products. &nbsp;&nbsp;The Senior Analyst, Membership Rewards Marketing will be a core member of the Customer Engagement Marketing Team and will help create and execute cross-channel marketing strategies that educate on how points can be used, inspiring Card Members with personalized and contextual messaging and offers and driving healthy redemption economics for the program. This will include working closely with the Membership Rewards Product Team, Analytics, Marketing, Operations, Legal, Compliance, and external agencies to launch targeted campaigns (including seasonal and promotional) that drive customer recognition and usage of Membership Rewards.This is an exciting position focused on driving loyalty through best-in-class marketing with a strong focus on innovation, creativity, and uncovering new roadmaps for growth and innovation. This role is ideal for you if you are a customer-centric, collaborative, and data-driven marketer that is eager to make a big impact on the business.Responsibilities:<ul><li>Support the development and execution of marketing strategies that educate, inspire, and motivate Card Members to engage with and redeem their Membership Rewards® points.</li><li>Own end-to-end marketing execution processes, managing partner coordination, content mapping, project planning, and timely delivery across compliance, brand, data, and email teams.</li><li>Collaborate closely with product experts to bring targeted and broadscale promotional offers to life through engaging, insight-driven marketing.</li><li>Track, analyze, and communicate campaign performance, sharing actionable insights with stakeholders and continuously enhancing measurement approaches to better capture marketing impact.</li><li>Partner with the Senior Manager to design and implement campaign optimizations, new initiatives, and strategic enhancements that drive stronger engagement and desired customer behaviors.</li><li>Identify opportunities for innovation and continuous improvement, applying a test-and-learn mindset to refine creative, targeting, and channel strategies that elevate program performance over time.</li></ul>Required Qualifications:<ul><li>Bachelor’s degree with 3+ years of experience in digital marketing, with demonstrated success driving customer engagement and measurable marketing impact.</li><li>Strong project management skills with exceptional attention to detail and the ability to prioritize, organize, and execute multiple initiatives in a fast-paced environment.</li><li>Analytical and data-driven marketer who can interpret customer data, identify patterns and trends, and translate insights into actionable marketing strategies and optimization opportunities.</li><li>Strategic problem-solver who can navigate operational challenges and ambiguity with agility, creativity, and a solution-oriented mindset.</li><li>Collaborative and influential team player with proven ability to build strong partnerships across levels, teams, and external agencies — aligning stakeholders and driving results through influence.</li><li>Exceptional communicator with excellent verbal and written skills, capable of translating complex insights into clear, compelling narratives that inspire action.</li><li>Customer-first mindset with an understanding of loyalty, engagement drivers, and digital marketing best practices across channels like email, web, and mobile.</li><li>Culture carrier who looks externally for inspiration, embraces innovation, and continuously seeks new ways to enhance customer experiences.</li></ul>Preferred Qualifications:<ul><li>Knowledge or previous experience of B2B small business marketing best practices, segments, behaviors and landscape.</li><li>Previous professional experience executing multiple marketing campaigns simultaneously for multiple segments, products, channels.</li><li>Previous experience in data and CRM-based marketing systems, technologies, capabilities or platforms.&nbsp;</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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