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POSITION SUMMARY:Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.KEY JOB ELEMENTS:<ul><li>Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.</li><li>Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.</li><li>Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.</li><li>Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility.</li><li>Accurately forecast projected new students on a periodic basis for admissions leadership. &nbsp;</li><li>Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.</li><li>Assist other personnel and departments with data collection and problem solving.</li><li>Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.</li><li>Other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in business or a related field and one-year successful admissions or sales experience OR associate’s degree and three year’s successful admissions or sales experience.&nbsp; (Salary level will be based on degree level). </li><li>Sincere interest in helping others achieve life goals.</li><li>Excellent written and verbal communication skills. </li><li>Strong interpersonal skills with both faculty and student populations.&nbsp; </li><li>Superior organizational and problem resolution skills.&nbsp; </li><li>Goal oriented and highly ethical.&nbsp; </li><li>Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.&nbsp;</li><li>Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments. </li><li>Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.&nbsp; </li><li>Ability to adapt to changing assignments and multiple priorities.&nbsp; </li><li>Ability to manage multiple tasks and successfully meet deadlines.&nbsp;</li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelAssociate Degree

South University

Admissions Representative

SUMMARY:The Program Director is a member of the faculty (rank commensurate with experience) who also holds an administrative appointment related to managing a specific program or programs.&nbsp; Responsibilities include: classroom instruction, day-to-day program operations, assisting students toward successful program completion and staffing the classroom with instructors who support the mission of the University. The Program Director is co-responsible with the Campus Director and Dean of Academic Affairs and Operations for the fiscal wellbeing of the program as it relates to education and helping to maintain/grow enrollment.&nbsp; KEY JOB ELEMENTS:<ul><li>Perform instructional duties as assigned as outlined in the Faculty job description and in accordance with the provisions of Faculty Supplement to the South University Employee Handbook.</li><li>Select and develop Program Advisory Council (PAC) that meets at least once per year.</li><li>Participates in faculty development each year as required.</li><li>Select, train, develop, manage, and lead regular and adjunct faculty according to the guidelines provided by the Campus Director and Dean of Academic Affairs and Operations, the Program Chair and in accordance with the policies and procedures of the University/Campus.</li><li>Effectively administer and grow the Anesthesiologist Assistant program including curriculum development, student registration/advisement, community relations and campus relations. </li><li>Support University programs designed to achieve student completion rates as outlined in the five-year strategic plan.</li><li>Collaborate with other Academic Program Directors within own school and across schools and with the Department Chair re: scheduling, sharing faculty, curriculum and other.</li><li>Notification of expected or unexpected substantive change within the program and of any change in institutional accreditation status or legal authority to provide postsecondary education.</li><li>Assures full compliance with federal, state and accrediting body standards and regulations, as well as adhering to all policies and procedures.</li><li>Facilitates the submission of required programmatic fees and documentation, including reports of graduation rates, performance on state licensing or certification examinations and employment rates.</li><li>Assures compliance with accreditation criteria within two years or the length of the program, whichever is shorter.</li><li>In the absence of a Department Chair for the Anesthesiologist Assistant program, is co-responsible, with the Dean of the College of Health Professions, for accreditation activities on his/her campus which are normally handled by the Department Chair.&nbsp; </li><li>Supervise those activities of the faculty and administrative staff that are in direct support of the Anesthesiologist Assistant program.</li><li>Organize, administer, continuously review, plan, and develop processes that ensure general effectiveness of didactic education in the program.</li><li>Have regular contact with all entities that participate in the education of the students</li><li>Ensure that continuous and competent medical guidance for the clinically related program components is provided, so that:<ul><li>Supervised clinical instruction meets current standards of acceptable practice</li><li>Anesthesiologist assistant students learn, develop, and practice the knowledge and skills essential to successful professional interactions with physicians in the medical workplace.</li></ul></li><li>Ensure that continuous and competent educational guidance is provided, so that the didactic demands placed by the clinical educational environment are adequately addressed by classroom curriculum design.</li><li>Other responsibilities as determined by the Campus Director and Dean of Academic Affairs and Operations and the Department Chair.</li></ul>OITION REQUIREMENTS:<ul><li>A minimum of two years successful performance in a full-time university-level teaching role and prior management experience in higher education or in another organization within the program director’s discipline.</li><li>Must be Anesthesiologist Assistant certified by the NCCAA or its successor.</li><li>Hold a graduate degree in education, administration, medicine, or the medical basic sciences.</li><li>Have the requisite knowledge and skills to administer the classroom/academic aspects of the program; and have the requisite knowledge and skills to administer the operation of the overall program.</li><li>Ability to read, understand, interpret and implement accreditation criteria and state agency regulations.</li><li>Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community.</li><li>Ability to effectively present information to faculty, academic and campus leaders, corporate leaders, and public groups.</li><li>Experience with computerized administrative systems. Proficient with the use of standard office applications on personal computers.</li></ul>WORK ENVIRONMENT:The individual must be able to travel out of the local area with an occasional overnight stay to participate in a variety of conferences and meetings. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to lift up to 10 pounds. The vision requirements include ability to adjust focus and close vision.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.&nbsp;&nbsp;JobFamilyAll PositionsPayTypeSalaryEducationLevelMaster’s Degree

Program Director, Anesthesiologist Assistant Program

POSITION SUMMARY:&nbsp;&nbsp;The Director of the Library is responsible for planning, implementation, management and evaluation of all library services, including strategic planning, budgeting, collection development and reference and instructional services. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position. KEY JOB ELEMENTS:<ul><li>Prepare annual library operating and capital budgets. </li><li>Write and submit various reports to campus community as well as regional, national and programmatic accreditations as needed. </li><li>Collaborate with the library committee, faculty, department heads, and other members of the campus community to ensure that library collections meet user needs. </li><li>Acquire new materials in all formats consistent with overall institutional strategic goals, the library’s collection development policy, and annual budget allocations. </li><li>Review existing collections for continued curriculum relevance. </li><li>Develop, supervise and provide library services that may include circulation, interlibrary loan, reference, information literacy activities, and campus community outreach. </li><li>Write and update library policy and procedure documents, in close consultation with Academic Affairs and university wide library policies. </li><li>Oversee library technology, including procurement and maintenance of hardware, software and AV equipment. </li><li>Select, train, supervise and evaluate library service personnel. </li><li>Attend meetings and workshops and seek additional opportunities for professional development. &nbsp;Work collaboratively and collectively with other Directors of the Library at South University campuses. Other duties as assigned. </li></ul>REQUIREMENTS: <ul><li>Master’s degree in library, Information Science, or related from an ALA accredited school.&nbsp; </li><li>At least 7 to 10 years' experience working in a library in a post-secondary institution.&nbsp; </li><li>Held positions of increasingly responsible experience in the industry.&nbsp; </li><li>Knowledge of subjects usually taught at a post-secondary institution&nbsp; </li><li>Knowledge of integrated library systems, OCLC, MARC records and current technologies&nbsp;</li><li>Fiscal and personnel management expertise. </li><li>Excellent written and verbal communication skills.&nbsp; </li><li>Strong interpersonal skills with both peer and subordinate personnel.&nbsp; </li><li>Superior organizational skills&nbsp;</li><li>Work effectively as either a leader or team member to ensure that departmental goals are met. </li><li>Ability to develop and coordinate collection processes.&nbsp; </li><li>Budget development.&nbsp; </li><li>Selection and training.&nbsp;</li></ul>ENVIRONMENT:&nbsp;&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 15 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsPayTypeSalaryEducationLevelMaster’s Degree

Library Director

SUMMARY: The Facilities Maintenance Technician is responsible for daily support and execution of campus facilities maintenance, custodial services and other general campus operations.&nbsp; Incumbent must strive to provide a safe, clean and efficiently operating campus environment supportive of learning and growth.&nbsp; This role requires the familiarity with cleaning procedures, chemicals, cleaning equipment as well as a variety of trades including, but not limited to basic plumbing, carpentry, minor electrical, roofing, landscaping and various HVAC systems.&nbsp; Qualified applicants must perform as the main point of contact for all campus facility related requests, while adhering to all safety protocols. University philosophy is considered in carrying out duties and responsibilities of position: quality services to clients (students, faculty, staff &amp; visitors); development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion. KEY JOB ELEMENTS: <ul><li>Clean and monitor the campus facilities to ensure a safe, clean, efficiently operating and productive work environment. </li><li>Meet with campus vendors, contractors, security and suppliers as directed by Facilities Management. </li><li>Coordinate and execute facilities/grounds maintenance and janitorial needs as directed by Facilities Management, may work alone or with a crew. </li><li>Assist Facilities Management in schedule and organize any service work performed by technicians, vendors and contractors relative to repairs, cleaning and security operations. </li><li>Perform maintenance repairs for basic plumbing, minor electrical, carpentry, HVAC systems, roofing and general landscaping. </li><li>Consult with Facilities Management before calling in outside services or contractors. </li><li>Conduct regular building rounds and submit reports to Facilities Management to ensure your area of responsibility is clean and that cleaning and maintenance crews are keeping their assigned facilities clean and equipment in working order. </li><li>Respond to client inquires and complaints. Ensure timely and quality service delivery to clients. Follow up with clients to ensure customer satisfaction. </li><li>Setup group moves and events within campus and set the example by maintaining your assigned area clean and direct cleaning staff to ensure their areas are clean and orderly. </li><li>Maintain office and desk key inventory including inventory control and an accurate list of keys assigned to employees and contractors. </li><li>Maintain a detailed understanding of the campus facilities systems and equipment </li><li>Order and maintain inventory of building materials and supplies as required </li><li>Ensure South University standards of performance and safety are maintained. </li><li>Keep and maintain accurate work records </li><li>Other duties as needed. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; </li></ul>REQUIREMENTS: <ul><li>High school degree required. </li><li>2-5 years of solid experience in the maintenance industry preferably in a post-secondary institution. </li><li>Understands working methods and procedures used in cleaning and minor maintenance of buildings </li><li>Understands qualities and uses of all cleaning equipment and maintenance tools </li><li>Excellent written and verbal communication skills. Strong interpersonal skills with a wide variety of populations. </li><li>Superior organization, prioritization, self-motivation, and problem resolution skills. </li><li>Ability to analyze problems and recommend solutions. </li><li>Must be a well-rounded individual who can perform on a variety of cleaning and maintenance tasks each day. </li><li>Ability to interact effectively as a leader or a team member and work collaboratively with other departments. </li><li>Ability to listen to customers (students, faculty, staff and visitors) and to understand and respond positively to their requests </li><li>Ability to work without close supervision and to set one’s own priorities. </li><li>Ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds. </li><li>Ability to stand and walk for lengthy periods of time. </li></ul>Physical or Sensory Demands: <ul><li>Frequently lift up to 25 pounds, occasional heavy lifting of up to 50 pounds </li><li>Occasionally climbs up to 15 feet with a ladder </li><li>Exposure to heavy dust, dirt, chemical or paint fumes, or other airborne matter </li><li>Exposure to extreme heat, electric current, hazardous chemicals or other potential hazards </li><li>Sitting or standing for extended periods with no control over rest periods </li><li>Pushes/pulls brooms, vacuums, buffers, scrubbers, cleaning carts </li><li>Must bend, stoop and crawl and occasionally operate hedge trimmers, pressure washers and leaf blowers </li></ul>ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, video conference, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. JobFamilyAll PositionsEducationLevelHigh School

Facilities Maintenance Technician 

POSITION SUMMARY: Instruct and facilitate meaningful learning of the course outcomes in the curriculum and proactively support all facets of the learning environment. Provide education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace. Encourage a culture of learning that values mutual responsibility and respect, life-long learning, diversity, and ethics, as well as personal and professional development. Assure that the South University philosophy of quality service to students, development, growth, involvement, and recognition of employees, and an environment conducive to innovation, positive thinking, and expansion is considered in carrying out the duties and responsibilities of this position. Participate in activities that promote the stature of the academic programs, departments, and colleges and abide by the South University Board of Trustees and administration's mandates. (This is a campus-based position-not remote)KEY JOB ELEMENTS:<ul><li>Manage the educational process to ensure every student is involved in a positive educational experience through the learning, teaching, and social environment.</li><li>Perform faculty responsibilities as outlined in the faculty job description in accordance with the provisions of Faculty Supplement to the South University Employee Handbook.</li><li>Provide course instruction that aligns with the South University curricula model and supports the South University style of system delivery.</li><li>Design and deliver instruction through the development of instructional plans to meet course outcomes, the development of activities that support lesson objectives, and for online courses, deliver the instruction as approved within each course shell.</li><li>Effectively utilize technology in the classroom to support the student learning experience.</li><li>Enable the achievement of pre-defined outcomes for student achievement and evaluation of learning by providing instruction that fosters proficiency and establishes student performance criteria and evaluation.</li><li>Deliver learning-centered instruction by establishing an educational environment conducive to learning and student involvement and effectively planning and preparing for classes and student success.</li><li>Promote student success by showing flexibility in style and work schedule, exhibiting a passion for teaching and students, and engaging students in the learning process.</li><li>Manage the educational environment by keeping accurate records, submitting grades and other reports on time, and enforcing academic and attendance policies consistent with the school, campus, or online division.</li><li>Relate professional/life/industry experience to learning by continuing professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities.</li><li>Participate in the faculty development process to enhance knowledge, skills, and abilities in learner-centered instruction.</li><li>Communicate consistently and effectively with supervisor(s), faculty, and other South University administrators.</li><li>Contribute to a learning culture by participating in curriculum and system task forces, support local campus events such as orientation and graduation, and participate in various other workshops and meetings.</li></ul>REQUIREMENTS:<ul><li>Faculty teaching associate degree courses designed for transfer to a baccalaureate degree: doctor's or master's degree in the teaching discipline or master's degree with a concentration in the teaching discipline (a minimum of 18 graduate semester hours in the teaching discipline).</li><li>Faculty teaching baccalaureate courses: doctor's or master's degree in the teaching discipline or master's degree with a concentration in the teaching discipline (minimum of 18 graduate semester hours in the teaching discipline).</li><li>Faculty teaching graduate and post-baccalaureate course work: earned doctorate/terminal degree in the teaching discipline or a related discipline.</li><li>Experience in instruction or formalized education process, preferably in a post-secondary or college institution.</li><li>Membership in a professional association tied to the area of instruction preferred.</li><li>Active, valid, and unencumbered state licensure or certification as applicable to the discipline.</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe, and assess.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelMaster’s Degree

Faculty (PT & Adjunct), Counseling Program 

POSITION SUMMARY: The Education Clinical Coordinator (ECC) for the Anesthesiologist Assistant Program is responsible for securing, cultivating, and managing clinical educational sites to ensure optimal clinical experiences for students. This hybrid position requires the incumbent to work both on campus and in the field, conducting regular visits with preceptors and health system administrators to strengthen relationships and enhance communication between hospitals and the university. The ECC will bridge the gap between clinical sites and the university, facilitating smooth operations and ensuring the program's high standards are maintained.In addition to these core responsibilities, the ECC plays a pivotal role in providing professional development opportunities for students, addressing student concerns while they are working in clinical sites, and evaluating clinical sites to ensure they meet the educational needs of the program and students. The ECC will work closely with program leadership to integrate clinical education principles into the curriculum and provide ongoing assistance regarding clinical contracts, preceptor agreements, and student placements. The role also involves proactive problem-solving for student clinical shift dilemmas and assisting with the investigation of clinical student issues that require academic actions in accordance with South University policies and procedures.KEY JOB ELEMENTS:1. &nbsp; &nbsp;Secure and cultivate clinical education sites for the Anesthesiologist Assistant Program. 2. &nbsp; &nbsp;Initiate clinical department activities, including student placement in clinical rotations to ensure students meet standards for the program with adequate rotation slots throughout the clinical year. 3. &nbsp; &nbsp;Serve as the primary liaison between clinical sites and the university to facilitate effective communication and collaboration between hospital administrators, preceptors, and university faculty. 4. &nbsp; &nbsp;Conduct regular site visits to preceptors and health system administrators to maintain and improve relationships. 5. &nbsp; &nbsp;Ensure clinical sites provide a high-quality learning environment for students with proper documentation and data collection.&nbsp; 6. &nbsp; &nbsp;Guide students effectively through the process and procedure for document submission to include credentialing requirements, background checks/urine drug screens and immunizations, prior to and during clinical rotations. 7. &nbsp; &nbsp;Provide advisement and proactive problem-solving for students regarding clinical scheduling and clinical shift dilemmas. 8. &nbsp; &nbsp;Coordinate the ongoing maintenance of the clinical curriculum in the relevant digital system including auditing affiliation agreements, student-required logging/submissions, and preceptor files with the currency of licensure.&nbsp; 9. &nbsp; &nbsp;Assist in the development and revision of the program’s promotional materials including but not limited to print materials, website, and other marketing materials. 10. &nbsp; &nbsp;Organize quarterly registration process and monitor attendance for all current students in the program.&nbsp; 11. &nbsp; &nbsp;Maintain documentation to coordinate outside lecturer/preceptor payments, purchase orders, check requests, and vendor requests. 12. &nbsp; &nbsp;Complete verification of graduation forms for credentialing services and aid alumni in obtaining required documentation for licensure. 13. &nbsp; &nbsp;Assist in planning program activities such as admissions interviews, orientation, graduation, CPR certification courses, alumni events. 14. &nbsp; &nbsp;Carry out other duties as assigned. POSITION REQUIREMENTS: 1. &nbsp; &nbsp;Bachelor’s degree with a preference for a Master’s degree in Healthcare Administration, Management or related field. 2. &nbsp; &nbsp;Clinical healthcare system experience or clinical administrative experience preferred. 3. &nbsp; &nbsp;Experience with computerized administrative systems. Proficient with the use standard office applications on personal computers. 4. &nbsp; &nbsp;Ability to read, understand, interpret and implement accreditation criteria and state agency regulations. 5. &nbsp; &nbsp;Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community. 6. &nbsp; &nbsp;Ability to effectively present information to faculty, academic and campus leaders, hospital administrators, corporate leaders, and public groups. WORK ENVIRONMENT: The individual must be able to travel out of the local area with an occasional overnight stay to participate in a variety of conferences and meetings. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to lift up to 10 pounds. The vision requirements include ability to adjust focus and close vision.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.&nbsp;JobFamilyAll PositionsEducationLevelBachelor’s Degree

Education Clinical Coordinator, Anesthesiologist Assistant 

POSITION SUMMARY: The Course Proctor will provide management and oversight of courses being broadcast into campus locations virtually. The Course Proctor will prepare the classroom for the campus-based students to receive the course virtually at the receiving campus location by. This includes setting up the technology to receive the course virtually by following the manuals and instructions provided. This will require that the Course Proctor access the Learning Management System (Brightspace) and access the live video function within the course (Kaltura). The Course Proctor will ensure that the video and audio are functioning in the classroom prior to the course beginning and will remain in the class with the students throughout the duration of the class period. At the beginning of the class, the Course Proctor will record attendance for student participation at the local campus and will send to the corresponding instructor of record at the close of the class. KEY JOB ELEMENTS:<ul><li>Prepare the technology requirements for the Course Proctoring. </li><li>Following instructions in “Brightspace Guide for Faculty” and “Kaltura Instructor Guide” to ensure that virtual course is delivered effectively. </li><li>Release the drop-down screen in the classroom so that the computer is projected on the screen. </li><li>Ensure that the audio and video are working so that the instructor may be seen and heard. </li><li>Complete first section of the “Student Sign-In Sheet” and leave at the front of room for students to sign. </li><li>Remain in classroom with all students for the entire course session. </li><li>Email the instructor of record after the course ends with a list of all students who signed in on sign-in sheet at the close of each course. </li></ul>REQUIREMENTS:&nbsp;<ul><li>Earned Bachelor-level Degree. </li><li>Proficient knowledge of Learning Management Systems and technology</li><li>Excellent communication skills, both verbal and written&nbsp;</li><li>Superior organization, administrative, prioritization, and self-motivation skills </li><li>Strong computer skills, including MS Office Suite and Learning Management Systems </li><li>&nbsp;Ability to interact effectively with students who attend virtual courses </li><li>Ability to effectively utilize technology in the classroom. </li><li>Ability to record and email attendance for each course session. </li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, video conference, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.&nbsp;JobFamilyAll PositionsEducationLevelBachelor’s Degree

Course Proctor

Description:
 OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member’s journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic’s values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.</li><li>Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.</li><li>Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.</li><li>Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member’s financial information.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.</li><li>Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary.</li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.</li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Collaborates with internal departments to provide a closed-loop experience for member requests.</li><li>Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor’s degree.</li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we’d LIKE for you to have.<ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li></ol>If you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>

Requirements:
 PI278989392

Local Government Federal Credit Union

Member Service Advisor, Wilmington (Branch Advisor)

CIVIC CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Consumer Loan Fulfillment Manager is responsible for overseeing the end-to-end loan fulfillment process as it relates to all consumer and residential real estate loan fulfillment and booking utilizing the loan core system. This includes managing a team ensuring compliance with regulatory requirements, loan processing workflows, and maintaining high standards of member service. This position will liaise with various business units that touch consumer lending and related functions including but not limited to research, lien perfection, reporting and tracking processes, and resolving consumer loan issues. NORMAL DAY-TO-DAY WORK<ol><li>Leads and manages a team of consumer loan fulfillment specialists, ensuring department objectives, as well as staffing and other internal departments training needs are met. Supports other departments as necessary by providing expertise in consumer lending servicing, and training for existing staff as needed.</li><li>Oversees the loan fulfillment process from submission for docs to funding, ensuring accurate loan documents and closings.</li><li>Identifies areas for improvement in the loan fulfillment process and implement changes as necessary.</li><li>Establishes or maintain Key Performance Indicators (KPIs). Prepare regular reporting on team performance metrics and present to senior management.</li><li>Performs processing with team as an active manager of consumer loans, including personal, auto, and home equity loans.</li><li>Assists the AVP of Consumer Loan Operations with the review and testing of new releases and system enhancements to the lending operating system and core system as necessary.</li><li>Maintains existing consumer credit products in the Credit Union’s core system and lending operating system to ensure appropriate alignment.</li><li>Complies with and stays abreast of all policies, guidelines, and procedures, federal and state laws applicable to consumer loan servicing of real estate and non-real estate products.</li><li>Supports policy, guidelines, and procedures related to consumer real estate closings/transactions with key stakeholders to ensure correct structure and loan documentation. Verifies that each loan is boarded accurately into the core system.</li><li>Participates in consumer and RE loan documents in multiple lending jurisdictions, lien filing, and titling, and vehicle and RE insurance</li><li>Creates and/or updates loan servicing processes, procedures, policies, and systems as necessary with knowledge of all consumer- related regulations for real estate and non-real estate consumer loans.</li><li>Prepares for and assists with coordinating internal/external audits pertaining to consumer credit products. Expectation of zero audit exceptions as it relates to scope of responsibility. Performs periodic self-audits of all areas of responsibility.</li><li>Display integrity, self-awareness, courage, and respect for staff while ensuring learning agility and flexibility communicating and delegating effectively. Work effectively, collaboratively, and creatively in a team-oriented environment both internally and externally.</li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol>JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>Minimum 7-9 years of consumer loan servicing/loan documentation experience including personal loans, auto loans, and real estate loans; including 1-3 years of management experience</li><li>Experience with consumer loan and documentation procedures, policies, regulations, and laws, in addition to knowledge of bankruptcy and consumer law.</li><li>Demonstrate ability to multi-task, prioritize, and accept change and function in a team environment. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol>Here are a few qualities we’d LIKE for you to have to make you more suited for this position.<ol><li>Bachelor’s degree in finance, Accounting, Economics, Business or related field required.</li><li>Lending experience at a Credit Union/Financial Institution.</li><li>Possess strong analytical and computer skills.</li><li>Ability to be resourceful and remain flexible.</li><li>Technical background and on-going maintenance of loan core system as well as a functional understanding of a loan origination system (LOS).</li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a> PI278981711

Consumer Loan Fulfillment Manager

&nbsp;CIVIC CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.ABOUT THE POSITIONThe Unified Communications Manager is responsible for overseeing and managing the organization's unified communications systems, including Microsoft Teams and digital device administration. This role involves the strategic planning, implementation, and maintenance of communication technologies to ensure seamless and efficient collaboration across the organization. The manager will lead a team to support voice, video, messaging, and conferencing solutions, ensuring they meet business requirements and compliance standards. Key responsibilities include managing system upgrades, troubleshooting issues, providing user training, and optimizing the performance of communication platforms. Additionally, the manager will oversee the administration of digital devices, ensuring proper configuration, security, and integration with unified communication systems.NORMAL DAY-TO-DAY WORK<ol><li>Lead, mentor, and develop the unified communications team. Conduct performance reviews, provide feedback, and ensure continuous professional development.</li><li>Develop and implement a comprehensive strategy for all unified communications systems (Microsoft Teams, Email, and digital devices),ensuring alignment with organizational goals and objectives.</li><li>Oversee the installation, configuration, and maintenance of unified communication systems and conference room technology systems.&nbsp;</li><li>Manage upgrades, patches, and enhancements to ensure system reliability and performance. Ensure systems are resilient and can recover quickly from disruptions.</li><li>Manage the administration of Microsoft Teams and Microsoft Exchange Online, including setup, configuration, and integration with other systems.</li><li>Manage the administration of digital devices, including configuration, security, and integration with communication systems. Ensure all devices are up-to-date and comply with security standards.</li><li>Provide technical support and troubleshooting for unified communication systems and digital devices. Manage all incidents and conduct root cause analysis to implement corrective actions to prevent recurrence.</li><li>Develop and deliver training programs to ensure users are proficient with communication tools and devices.</li><li>Collaborate with vendors to evaluate, select, and procure communication technologies and services.</li><li>Work with internal stakeholders to understand communication needs and ensure solutions meet business requirements.</li><li>Monitor the performance of unified communications systems and mobile devices to identify opportunities for process improvements. Implement measures to optimize system performance and user experience.</li><li>Develop and enforce policies and procedures for the use of unified communication systems and digital devices. Ensure compliance with industry standards, organizational policies, and regulatory requirements.</li><li>Create and maintain comprehensive documentation for unified communication systems, digital devices, configurations, and processes.</li><li>Lead and manage projects related to the implementation and enhancement of unified communication systems. Coordinate project activities, timelines, and resources to ensure successful project delivery.</li><li>Stay updated with the latest trends and advancements in unified communications and digital device management. Identify opportunities for improvement and lead the implementation of innovative solutions to enhance communication technologies.</li><li>Develop and implement disaster recovery and business continuity plans for unified communication systems.&nbsp;</li></ol>JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position. <ol><li>7 – 9 years general Information Technology experience engineering, designing, installing, administrating, upgrading, and maintaining mid-to-large scale telecommunications systems.</li><li>1 – 3 years of experience as a telecommunications manager, supervisor, or leader.</li><li>Fluent knowledge of modern Unified Communications systems that include supporting a Contact Center with Conversational AI capabilities.</li><li>Proven experience in managing and administering unified communication platforms.</li><li>Strong technical expertise in unified communications technologies, including Microsoft Teams, VoIP, video conferencing, and messaging systems.</li><li>Proficiency in managing and configuring digital devices (e.g., smartphones, tablets, laptops).</li><li>Experience with network infrastructure and protocols related to unified communications.</li><li>Knowledge of security best practices for communication systems and devices.</li><li>Demonstrated experience in leading and managing projects, including planning, execution, and monitoring.</li><li>Excellent verbal and written communication skills to interact with stakeholders at all levels.</li><li>Ability to explain technical concepts to non-technical audiences.</li><li>Strong vendor management skills to negotiate contracts and manage service providers.</li><li>Ability to adapt to changing technologies and stay current with industry trends and advancements in unified communications.</li></ol>Here are a few qualities we’d LIKE for you to have to make you more suited for this position. <ol><li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li><li>Experience with Genesys Cloud CX CCaaS platform.</li><li>Experience with conversational AI platforms such as Omilia and Glia.</li><li>Relevant certifications such as Microsoft Certified: Teams Administrator Associate, Cisco Certified Network Associate (CCNA), or similar are preferred.</li></ol>CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: &nbsp;Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609&nbsp;<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a> PI278985530

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