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<h3>Job Description:</h3>The Role The candidate will be a member within an evolving team which is reinventing core brokerage processes and technologies to meet changing customer and industry needs. The right individual will apply deep analytical skills and extensive brokerage knowledge to drive and implement various processes in relevant areas to ensure that they support the highest standards for customer service.The areas in focus for this role are to develop and implement an innovative solution for corporate action processing by collaborating across the multiple operations groups and microservices that support the clearing firm. The coverage will range from mandatory to voluntary corporate actions processing and communications:<ul><li>Collaborate with Operations teams to ensure all corporate action events are processed accurately and timely.</li><li>Gather external feedback to drive process improvements</li><li>Contribute to the ongoing gathering and analysis of relevant platform data and key measures which support the continuous optimization process just described.</li></ul> The Expertise and Skills You Bring<ul><li>Strong subject matter expertise relative to the products and processes listed above</li><li>7+ years Brokerage Operations and/or Service experience in the financial services industry</li><li>Experience with DTCC required</li><li>The ability to drive system solutions and support business requirements for new products.</li><li>Experience in designing, writing and executing testing of system functionality.</li><li>Knowledge with onboarding new clients via broker dealer conversions is a plus</li><li>Act as an intermediary between clients, paying agents and brokers as well as information agents focusing on the importance of timely and accurate communication</li><li>Manage expiration date events (and relevant liabilities) along with reconciliation of new entitlements for a variety of regionally specific corporate actions</li><li>Event and instruction management in proprietary applications</li><li>Excellent interpersonal skills with the ability to collaborate, empower and communicate effectively and assertively with internal and external stakeholders</li><li>Ability to adjust team/departmental priorities to support changing needs</li><li>Track record of end-to-end process improvement delivering tangible business results</li><li>Series 99 required</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamGreen Pier Fintech LLC is a division of the Fidelity Center for Applied Technology (FCAT). The Green Pier and Green Meadows teams are bringing new technology and processes to life that will enable Fidelity to target new markets and customer segments; a business squarely executing on not one or two but four Fidelity operating principles - next generation platforms, efficiency and reduction of unit costs, new sources of revenue, and high quality customer experiences - and which embodies the Fidelity leadership principle of taking risks and valuing pace over perfection.The base salary range for this position is $71,000-$120,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Client Service Operations

Fidelity Investments

Senior Manager - Corporate Actions

American Express Travel Related Services Company, Inc. seeks Managers, Finance to, under the supervision of Director, Finance, construct financial analyses and presentations for senior management, as well as the Board of Directors, the Compensation Committee, and the Federal Reserve. Recommend specific financial analysis that will surface key insights for senior leaders, and place the company’s performance in a broader industry and competitive context. Conduct financial analyses that include implications on current plans and forecasts and longer-term considerations for American Express. Perform ad-hoc analyses that will be shared with the CFO, senior management, and the Board of Directors, analyzing key drivers of business performance across American Express. Assess the long- and short-term financial impact of various assumptions on those drivers.Position requires a Master’s degree in Business Administration, Finance, Accounting, Economics, Statistics, Actuarial Science, or a related field and 2 years financial analysis and reporting. Experience must also include 2 years of experience with each of the following: internal financial control improvements, including automating existing manual processes; analyzing investment portfolio performance, reviewing general ledgers, and building models and templates for complex finance allocation processes; waterfall analysis, fee calculations, and capital distributions; addressing investor audit requests; analyzing business requirements, and reporting on results to senior leadership and business unit partners; and translating complex finance concepts into actionable insights for presentation to business leaders for decision-making. Telecommuting is available up to 2 days per week.Job Location:&nbsp; New York, NYSalary Range: : $115,731.00 - $155,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

American Express

Managers, Finance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp; Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants - a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs.How will you make an impact in this role?The Senior Manager, Oversight and Excellence is part of the Amex Offers Global Operations Center of Excellence within Amex Offers Digital Media.&nbsp; This individual will report directly to the Director of Amex Offers Global Operations and Oversight and be responsible for implementing effective operational risk management programs and internal program reviews.This individual will play a key role in scaling and ensuring complaint growth of advertising products. This is a high visibility opportunity that includes working with cross functional stakeholders across the enterprise including several senior leaders. The successful candidate will strengthen Amex Offers Digital Media risk framework and ensure that governance structures, policies, and procedures are robust, effective, and align with internal policies (e.g. AEMP 88, AEMP 54) and regulatory requirements.Key Responsibilities<ul><li>Lead compliant growth for advertising/digital media products across AEMP 54, risk assessments and control development</li><li>Manage project and communication plans to keep relevant stakeholders at different levels informed, receive inputs and remove roadblocks as relevant </li><li>Develop business monitoring and testing procedures for customer-facing colleagues to meet customer-facing interaction (CFI) minimum standards</li><li>Stay abreast of internal policy and regulatory changes and industry best practices; evaluate and integrate changes into AODM procedures &amp; trainings for AODM Colleagues</li><li>Regularly evaluate the Amex Offers Digital Media governance framework’s effectiveness including leading process enhancement workstreams</li><li>Create material for periodic updates and presentations to senior stakeholders as well as reporting packages</li><li>Be a thought leader with a proactive mindset – align stakeholders, assess risks and escalate or devise mitigation strategies, think through interdependencies, etc.</li></ul>Qualifications<ul><li>5-10+ years of experience in project management and/or operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities</li><li>Experience developing or enforcing procedures for Customer-facing Colleagues including sales conduct and business monitoring procedures </li><li>Knowledge of advertising, product, tech capabilities a plus</li><li>Project management skills and experience working on large enterprise projects / programs</li><li>Strong relationship building skills and ability to effectively collaborate and work with stakeholders across groups, geographies and with varying backgrounds</li><li>Experience driving transformational change across the enterprise</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and clearly communicate and visualize insights </li><li>Excellent communication and interpersonal skills</li><li>Ability to operate independently in a highly complex matrixed environment</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager, Oversight & Excellence - Amex Offers Digital Media

American Express Company seeks Managers, Risk Management to develop business strategies and risk management solutions, leveraging commercial or consumer bureau data. Analyze structured and unstructured data and translate data using statistical, financial, machine learning, or business intelligence techniques. Collaborate with technology and other groups on integration and implementation of risk management policies and business strategies. Identify and evaluate new data sources (regulated and non-regulated) that could add incremental profitability to American Express’s products/services. Utilize industry and internal best practices and incorporate regulatory feedback as needed to drive continuous improvement in risk management methodologies and frameworks. Position requires a Master’s degree in Finance, Statistics, Mathematics, Econometrics, Operations Research, Engineering, Computer Science, Business Administration, or a related field, and 2 years of experience with risk and data analysis. Experience must include 1 year of experience with each of the following: risk management; translating complex analyses for technical and non-technical audiences; working with technical, analytical, business, and non-technical teams; cost benefit analyses and developing and implementing business process improvement strategies; project management experience, driving business transformation, and reengineering strategies; using MS Excel for financial and data reporting and modeling; and Databricks, Python, R, SAS, SQL, Tableau, Teradata, User Acceptance Testing (UAT), and Unix. Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $128,211. 00 to $155,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Risk Management

American Express Travel Related Services Company, Inc. seeks Senior Information Security Analysts to provide analytical and technical support for issue management, project assessment, and reporting. Support user access control and data analysis activities for monitoring and reporting purposes. Evaluate and automate products and procedures to enhance productivity and effectiveness. Develop and debug complex code and conduct code reviews in alignment with best practices. Engineer and develop standard data analytic service offerings to drive risk reduction across the enterprise. Guide the verification of completeness, accuracy, and relevance of identity and access management data.Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years progressively responsible experience with data warehousing and data analysis. Experience must include 1 year of experience with each of the following: Architecting data warehouses; Data mining, monitoring, and tuning for large data sets; Requirements gathering and documentation; Writing procedures and functions and triggers; Monitoring and streamlining release deployment to production; Utilizing relational databases; MS SQL, data analysis, support monitoring, and reporting on user access; ETL using SQL Server; and data modeling, business objects, Oracle Warehouse Builder, and Oracle. Telecommuting is available from anywhere in the U.S.Job Location:New York, NYSalary Range: $152,859.00 to $190,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Information Security Analysts

American Express Company seeks Senior Managers, Risk Management to design and execute business strategies and risk management solutions, leveraging bureau commercial or consumer data. Drive the analysis of and analyze structured and unstructured data and translate data using statistical, financial, machine learning, or business intelligence techniques. Partner with technology and other groups on integration and implementation of risk management policies and business strategies. Identify and evaluate new data sources (regulated and non-regulated) that could add incremental profitability to American Express’s products/services. Promote the usage of industry and internal best practices and incorporate regulatory feedback as needed to drive continuous improvement in risk management methodologies and documentation.Position requires a Bachelor's degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, followed by 2 years of progressively responsible experience with risk analysis and data analysis. Experience must include: 1 year of experience with risk management; 1 year of experience with transforming large amounts of unstructured data; 1 year of experience with analysis of large datasets; 1 year of experience with fraud risk management, including identifying fraud rings and assessing identity theft fraud issues; 1 year of experience with quantitative and qualitative data analysis; 1 year of experience with translating complex analyses for technical and non-technical audiences; 1 year of experience with working with technical, analytical, business, and non-technical teams; 1 year of experience with process improvement and automation, leveraging optimization algorithms and models, and driving transformational projects; 1 year of experience with database structures and data manipulation languages, including SQL and SAS; 1 year of experience with decision engines; and 1 year of experience with MS Excel and statistical software using SAS for data reporting and statistical analysis. Telecommuting is available up to 2 days per week.Job Location: New York, NYSalary Range: $95,805.00 - $165,000.00 annually We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: ·Competitive base salaries ·Bonus incentives ·6% Company Match on retirement savings plan ·Free financial coaching and financial well-being support ·Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp; ·20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy ·Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) ·Free and confidential counseling support through our Healthy Minds program&nbsp; ·Career development and training opportunities For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected&nbsp;by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location. #LI-DNI

Senior Managers, Risk Management

American Express Travel Related Services Company, Inc. seeks Managers, Data Science to develop predictive modeling for businesses, incorporating customer behaviors and data granularity.Use machine learning techniques to improve forecasts and produce business insights.Partner across finance, risk, and business teams to derive strategic insights by leveraging visualization and reporting tools.Research and deploy emerging technologies to ensure successful quantitative analytical approaches and techniques to advance business goals.Position requires a Master’s degree in Statistics, Mathematics, Computer Science, Engineering, Information Systems, or a related field, and 1 year of experience with applying statistical and econometric modeling techniques to solve business problems in the financial industry. Experience must include 1 year of experience with each of the following: quantitative, mathematical, and statistical concepts and data processing techniques, including survival analysis, linear and logistic regression, time series analysis, panel data, decision tree analysis, and multivariate distribution theory;researching and presenting complex statistical concepts to non-technical audiences; application of advanced predictive analytics using large volumes of customer and merchant data; data visualization tools; database queries, including SQL, Teradata, and HiveQL; and machine learning techniques, Python, R, and SAS. Telecommuting is available up to 2 days per week.Job Location: New York, NYSalary Range: $111,966.00 - $165,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that&nbsp;support their holistic well-being. That means we prioritize their physical, financial,&nbsp;and mental health through each stage of life. Benefits include: · Competitive base salaries · Bonus incentives · 6% Company Match on retirement savings plan · Free financial coaching and financial well-being support · Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp; · 20+ weeks paid parental leave for all parents, regardless of gender, offered&nbsp;for pregnancy, adoption or surrogacy · Free access to global on-site wellness centers staffed with nurses and doctors&nbsp;(depending on location) · Free and confidential counseling support through our Healthy Minds program&nbsp; · Career development and training opportunities For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site. American Express is an equal opportunity employer and makes employment&nbsp;decisions without regard to race, color, religion, sex, sexual orientation, gender&nbsp;identity, national origin, veteran status, disability status, age, or any other status&nbsp;protected by law. American Express will consider for employment all qualified&nbsp;applicants, including those with arrest or conviction records, in accordance with the&nbsp;requirements of applicable state and local laws, including, but not limited to, the&nbsp;California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for&nbsp;Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.&nbsp;For positions covered by federal and/or state banking regulations, American Express&nbsp;will comply with such regulations as it relates to the consideration of applicants with&nbsp;criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location. #LI-DNI

Managers, Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?As a brand built on going above and beyond to provide world-class customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create exceptional interactions with our customers every day–from curating a unique lifestyle experience to helping them with their everyday needs. And you can grow and refine your skills through top industry-leading training and ongoing coaching, all while learning what it means to continually set and lead the standard for superior, customer-first service. Find your place in service on #TeamAmex. The Membership Concierge Professional (MCP) is responsible for delivering exceptional service to Card Members visiting Centurion New York. Serving as the face of American Express, you will act as a brand ambassador and work collaboratively with a team to provide an outstanding experience that aligns with our brand promise. A successful Centurion New York MCP will have a passion for delivering extraordinary service to our Centurion Card Members, assisting them with travel, card servicing, concierge requests, and lifestyle services by tailoring our products and services to meet their immediate needs and deepen their relationship with American Express.&nbsp;How will you make an impact in this role?<ul><li>Provide superior service to Card Members, ensuring seamless delivery of travel, card servicing, and concierge requests. </li><li>Strategically recommend personalized products and services based on Card Members' needs. </li><li>Collaborate with food and beverage lounge partners to accommodate the needs of Card Members. </li><li>Build strong relationships with Card Members, delivering outstanding customer service in every interaction. </li><li>Effectively navigate multiple tools and channels to communicate with customers (Microsoft Office such as Outlook and Word and other digital systems and/or applications).</li><li>Maintain accurate and detailed documentation. </li><li>Stay updated on Centurion products, benefits, and current offerings. </li><li>Consistently collaborate with other membership managers and align with portfolio managers to gain deep understanding of assigned portfolios' profile, preferences, history, and expectations.</li><li>Execute and follow security requirements of the building. </li><li>Check-in and authenticate guests. </li><li>Ensure the lounge space is clean and presentable. </li><li>Greet and assist guests, providing excellent customer service and answering their questions. </li><li>Lift bags or other objects, as needed.</li></ul>MCP will hold a schedule aligning to the Lounge Hours of Operations. The Concierge Operations team works Monday Sunday 8:45 AM-11 PM, though subject to change due to business needs.Qualifications:&nbsp;<ul><li>Minimum of 5 years of experience in servicing premium customers, such as luxury lifestyle sector or personal assistant, concierge, restaurant, airlines, hotel. </li><li>Passion for servicing customers with proactive solutions. </li><li>Excellent communication skills with the ability to delight customers in every interaction. </li><li>Strong listening skills, allowing you to understand customers' needs and provide confident recommendations that result in high customer satisfaction. </li><li>Professionalism and a positive attitude in all interactions. </li><li>Ability to collaborate effectively with colleagues. </li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do. </li><li>Resourcefulness and proficiency in using the Internet while assisting customers face-to-face. </li><li>Proficiency in utilizing and switching between multiple technology platforms (for example, the Restaurant/Customer Servicing/Microsoft Office systems). </li><li>Adaptability to an ever-changing environment and resilience. </li><li>Ability to work flexible shifts, including nights, weekends, and holidays. </li><li>Ability to perform light to moderate lifting for certain job tasks.</li></ul>Salary Range: $20.00 to $25.00 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Member Concierge Professional - Centurion Lounge, New York

American Express Company seeks Senior Managers, Risk Management to measure and understand competitive, macro-economic landscape, and proactively identify opportunities to reduce risk across multiple AMEX portfolios. Partner with other teams across the company to standardize risk management methodologies. Effectively communicate potential shifts including in operational risk events that could alter expectations of Profit and Loss (P&amp;L) outcomes in a clear, concise, and transparent manner to leaders of the GCS business unit and the rest of the CFR community. Drive innovation in Bank Based Underwriting (BBUW) strategies through data to support responsible growth and limit risk. Provide independent decisions by combining data driven facts on a case by case basis for special collections scenarios. Decide the&nbsp;underwriting criteria for Small business applications&nbsp;using quantitative analysis. Drive operational excellence and ensure full compliance with regulatory requirements.Position requires a Master’s degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 2 years of experience with risk and data analysis. Experience must include 1 year of experience with each of the following: Risk management; translating complex analyses for technical and non-technical audiences; working with technical, analytical, business, and non-technical teams; cost benefit analyses and developing and implementing business process improvement strategies; project management experience to drive business transformation; developing and enhancing predictive models, strategies, processes, and controls for mitigating credit risk exposure using advanced statistical and Machine Learning techniques; maintaining an effective control environment and responding to operational breakdowns; Big Data tools and platforms, including Apache Hadoop,Hive, MapR, and Tableau; and JIRA, MS Excel for data reporting and modeling, Python, R, SAS, SQL, Teradata, Unix, and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $128,211.00 to $165,000.00 annually&nbsp;We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. ABOUT THE DEPARTMENT The Policy &amp; Research team conducts intergovernmental outreach, performs policy and legislative analysis, and produces original, data-driven research on voting and campaign finance issues. The team sits within the Strategy, Products and Innovation division and frequently works on cross-agency projects such as the Voter Analysis Report, the Post-Election Report, the citywide education campaign to familiarize New Yorkers with ranked choice voting, and continuous improvement of the matching funds program. JOB DESCRIPTION The New York City Campaign Finance Board seeks an Intergovernmental Affairs Analyst to support the agency’s relationships with elected officials and other government agencies. Local Law 29 (LL29) of 2000 requires that specified agencies offer voter registration in their encounters with the public. A key focus of t role is managing the LL29 agency-based voter registration program, which primarily focuses on providing voter registration trainings to LL29 agencies and providing agencies with relevant elections materials before each election. The Intergovernmental Affairs Analyst will also manage the bill tracking database and inform CFB senior staff about voting and campaign finance related legislation at the local, state, and federal level. This position will report to the Intergovernmental Affairs Manager. Responsibilities include but are not limited to: - Manage the CFB’s agency-based voter registration program, serving as the primary contact for all City agency voter registration coordinators. - Track policy and legislative issues related to campaign finance and election administration in New York City, New York State, and nationally. - Support outreach efforts to government offices, including coordinating meetings and drafting communications regarding CFB research and programs. - Produce legislative memos that incorporate original and existing research and data analysis. - Monitor local, state, and federal legislation, court cases, and current events, providing summaries and recommendations to inform agency positions. - Respond to research and data inquiries from CFB staff and external partners. - Assist in promoting agency programs and research through external presentations and other public engagement opportunities to intergovernmental partners. - Contribute to a team culture that is mission-driven and values curiosity, creativity, and collaboration. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Knowledge refers to the body of factual or procedural information that can be applied like knowledge and understanding of federal, state, and city campaign finance laws and compliance. - Knowledge of and/or demonstrated interest in New York City government and politics. - Knowledge and understanding of operations and organizational systems related to relationship management. - Knowledge of New York City legislative processes. Skills - Skills are the capabilities required to perform tasks accurately and efficiently like effective communication skills to interact with internal partners, external partners, and the public. - Strong organizational skills with the ability to develop and maintain tracking systems for intergovernmental outreach, legislative updates, and internal project milestones. - Proficiency in managing complex approval processes, ensuring thorough documentation, and incorporating feedback from multiple internal and external stakeholders in a collaborative and fast-paced environment. - Exceptional written communication skills, including the ability to distill complex information and reach different audiences through a variety of communication mediums. - Excellent verbal communication skills with knowledge of or demonstrated interest in public speaking and presenting. Abilities - Ability is the capacity one needs to perform a job like the ability to work both independently and collaboratively as part of a team on agency projects. - Attention to detail, particularly with regards to reviewing and editing written materials and managing spreadsheets and trackers. - Ability to independently manage long-term research projects and adhere to assigned deadlines. - Strong organizational and operational skills and the ability to plan and execute regularly scheduled tasks with minimal oversight. Other - Other characteristics are traits that do not fit into the other categories, including values, work style, and personality like accountability and being able to adapt to change and easily consider new approaches. - A minimum of one year experience working in government, public policy, or in another role tracking legislation and managing external relationships. PREFERRED QUALIFICATIONS - Prior work experience in an elected office, government agency, or on a political campaign. - Prior work experience in public policy program management or operations. - Experience tracking relationships with external stakeholders. - Experience reading and interpreting governing documents such as but not limited to the New York City Charter, New York State Election Law, and federal Voting Rights Act. - Ability to communicate in a language other than English. ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Minimum Qualifications</h4>A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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