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Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Senior Planning Specialist is responsible for developing daily, weekly, monthly, and long-term work plans for the Production Support and Operations Teams, which handle the maintenance, repair, installation, and operation of all vertical assets within the VWNJ system. This involves planning and coordinating all available resources: manpower, materials, and equipment, for work performed for VWNJ and the NJ Division. While the primary role does not involve unscheduled emergency work, the specialist will assist as needed. The incumbent also maintains and updates Preventative Maintenance schedules and tasks to ensure compliance with organizational risk tolerance and regulatory requirements, and to improve workforce productivity and quality by anticipating and eliminating potential delays. In addition to planning, the Planning Specialist is also responsible for the procurement of equipment and material and inventory management. This position also works with the Data Analytics Team to review departmental KPI's. Primary Duties/Responsibilities: <ul><li>Knows aspects of jobs within Production Support and Operations well enough to be able to describe what is to be accomplished and can estimate required man-hours and resources to be allocated.</li><li>Ensuring a ready backlog of work for Operations teams with all requirements necessary for completion.</li><li>Is responsible for long-range as well as short-range planning. Long-range planning involves the regular analysis of backlog relative to available resources.</li><li>Analysis of Job Requirements.</li><li>Job Research.</li><li>Detailed Job Planning.</li><li>Job Preparation.</li><li>Job Scheduling and Coordination.</li><li>Daily Schedule Adjustment.</li><li>Development of Preventative Maintenance Plans.</li><li>Evaluate scope changes, cost trends, additional work orders and other elements.</li><li>Review departmental work schedule with supervisory staff.</li><li>Participates in the development of timetables and schedules for special projects.</li><li>Organize workload to comply with deadlines and priorities, work independently to complete routine department functions and prepare and handle confidential correspondence and reports for review by Management.</li><li>Ability to prepare written technical reports and interact effectively and diplomatically with management and/or bargaining unit employees as well as consultants, municipal officials, customers, contractors, and the general public.</li><li>Purchasing Support for equipment.</li><li>Responsible for the utilization of the EAM platform. This system tracks asset operational and financial information providing management with accurate, comprehensive and timely information regarding the status and trend of the Company operations. The collection of this information is critical in the reporting of statistical information to the NJBPU, NJDEP, rate cases, monthly preparation and review of Performance Measures and Indicators established by management as well as the Capital &amp; Expense monthly accruals.</li><li>Review with department supervisors the next week's work schedule to obtain agreement for compliance. Weekly review of performance indicators (KPI) as they relate to schedule compliance, staff utilization, efficiencies, overtime, backlog and non-value added time. The Incumbent is required to assist in the development of Key Performance Indicators (KPIs) to be reported weekly to department manager and Sr. Director.</li><li>The incumbent will assist in supervising the work of the Production Support Staff to ensure a consistent workflow, etc. Responsible for ensuring that all documentation and Veolia requirements are met and abided by for compliance purposes.</li></ul> Qualifications Education/Experience/Background: <ul><li>Bachelor's degree in business administration or related field is preferred or equivalent work experience.</li><li>Minimum of 5 years related work in operations planning is required.</li><li>Experience in Utility, Industrial and/or Manufacturing industry.</li><li>Previous supervisory experience preferred.</li><li>Experience with procurement and inventory management.</li></ul> Knowledge/Skills/Abilities: <ul><li>Familiarity with the Hexagon EAM maintenance management system is preferred. Substitute experience working with asset management systems will be acceptable.</li><li>Requires superior interpersonal and communication skills and the ability to develop and maintain good working relationships internally (management / bargaining group) as well as externally (local, county, state agencies) etc.</li><li>Excellent management and organizational skills required.</li><li>Strong knowledge of operations and maintenance within a water distribution system.</li><li>Strong knowledge in Vertical Asset Construction practices and techniques.</li><li>Ability to use and read GIS mapping software.</li><li>Ability to prioritize and work on several projects simultaneously.</li><li>Operate effectively within a team atmosphere.</li><li>Capable of shifting priorities frequently and effectively operating under pressure.</li><li>Familiar with Google Suite.</li><li>Strong basic mathematics and computer skills.</li><li>Has excellent typing skills.</li></ul> Physical Requirements: <ul><li>The employee is frequently required to stand; walk; sit; The employee must be able lift and/or move up to 25 pounds</li></ul> Additional Information Pay Rate: $85000 to $95000 per year. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave - 56 hours; Observed Holidays - 11 days; Vacation - Flexible Time Off Eligible for up to 5% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Senior Planning Specialist

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Performs assigned tasks within established procedures in various phases of the Customer Service Operations. Primary Duties/Responsibilities: <ul><li>Required to utilize multi-screen monitors in the daily processing of customer inquiries.</li><li>Responds to customer inquiries.</li><li>Receives inbound calls, makes outbound calls, and handles other methods (such as company websites, chats, email communication) of communication to customers pertaining to customer billing and other issues.</li><li>Prepares necessary source documents/updates systems to effect change to customer accounts, amending or adjusting consumption and revenue.</li><li>Records and processes meter readings supplied by customers.</li><li>Maintains professional interactions with internal and external customers and/or departments.</li><li>Operates company systems, devices and software applications.</li><li>Performs other similar or less skilled work, as assigned.</li><li>Assists employees of a higher classification, as assigned.</li></ul> Qualifications Education/Experience/Background: <ul><li>High School Diploma/GED is required.</li></ul> Knowledge/Skills/Abilities: <ul><li>Must possess the ability to multitask.</li><li>Must possess good verbal and written communication skills.</li><li>Must possess ability to sit for extended periods of time.</li><li>Must possess oral and written communication skills, as well as auditory acuity.</li><li>Strong problem-solving skills and ability to independently follow through on tasks and projects.</li></ul> Required Certification/Licenses/Training: <ul><li>Must pass entry level test.</li></ul> Physical Requirements: <ul><li>Must be able to lift up to 30 pounds.</li></ul> Additional Information Pay Rate: $29.86 per hour. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Customer Service Representative

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses.The objective of the GCS Control Management Business Conduct team is to provide subject matter expertise on Business conduct Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.GCS is looking for a Sr. Manager of Business Conduct to lead a diverse team of high-performing professionals focused on ensuring business conduct and control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Sr. Manager, GCS Business Conduct Control Management will:<ul><li>Own the development, improvement, and approval for key GCS Business Conduct-related policies, ensuring alignment with AEMP 88 and other key enterprise policies</li><li>Act as a trusted advisor to GCS sales colleagues and leaders to provide guidance on how to compliantly operate within the guidelines of the GCS Sales Practices Policy ensuring we Win the Right Way</li><li>&nbsp;Work closely with Line of Business Compliance (LOBCO), GCO and other team members within the GCS organization to comply with internal standards, policies, and regulatory obligations. </li><li>Serve as a go-to subject matter experts within the BU on business conduct</li><li>Assist in ensuring all activities &amp; guidance provided to BU are in alignment with standards set by centralized Business Conduct Risk teams</li><li>Facilitate activities to comply with enterprise policies and programs pertaining to specific risk types (e.g., AEMP 88 conduct risk management policy), and support design/ enhancement of BU procedures /standards by providing topic-specific insight</li><li>Design and disseminate targeted training and awareness programs to increase understanding and management of Business Conduct Risk within GCS </li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>4+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Excellent Project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, JD, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Supporting go-to subject matter experts in sharing subject matter expertise within the BU on decentralized risks</li><li>Facilitating activities to comply with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight</li><li>Advising on decentralized risk types into broader operational risk policies and programs</li></ul></li><li>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in financial services industry&nbsp;</li></ul>Annual Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Manager - Control Management - Business Conduct

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is a leader in supporting small business owners and larger companies with products and services to help them run and grow their businesses. The US Small Business and Middle Market segment (SME - Small and Medium Enterprise) is the largest GCS customer segment, with tremendous growth momentum, and continues to be a key area of investment and focus for our company.&nbsp;The US Small Business Customer Engagement team sits within the GCS Marketing organization and focuses on spend growth, rewards and offers, and marketing capabilities to better meet the needs of our Small Business Card Members. Our team’s goal is to inspire our customers to deepen their loyalty and expand their relationship with American Express.Specifically, the Industry Marketing team focuses on driving loyalty and cardmember engagement through industry-specific marketing programs. The Sr. Analyst is a crucial role on the GCS Industry Marketing team, working in partnership with one other B30, to help lead the creation, execution, and promotion of GCS industry offers. This role will not only have ownership of execution workstreams but will also have the opportunity to influence and design program strategies in close partnership with the B35. This role has high visibility with leadership and across multiple partner teams.Responsibilities Include:<ul><li>Manage the execution workstream for 5+ industry offer campaigns across multiple Amex Offers platforms and partners</li><li>Collaborate with analytics on offer targeting and strategy</li><li>Own creative development and execution of one-off emails promoting Industry Offers and Industry-specific loyalty messaging</li><li>Maintain and communicate team reporting through rigorous program performance forecasting and tracking</li><li>Analyze campaign performance to inform enhancements and optimization of future campaign strategies</li><li>Partner with team to manage budget and partner payments through PO process</li><li>Partner with internal teams (GMNS, Product, etc.) to align strategies on industry and enterprise focused initiatives</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree with 2+ years' experience in marketing&nbsp;</li><li>Highly collaborative and comfortable in a cross-functional environment, with ability to develop strong relationships both internally and externally</li><li>Project management experience with meticulous attention to detail</li><li>Strategic and creative problem solver with intellectual curiosity, passion for challenging the status quo to proactively find opportunities, and ability to anticipate challenges while providing solutions</li><li>Strong communication skills, both written and verbal, with ability to tell a story leveraging qualitative and quantitative evidence&nbsp;</li><li>Proactive self-starter with ability to navigate complex processes independently and prioritize across multiple projects&nbsp;</li><li>Enthusiastic and curious; comfortable in a fast-paced, rapidly changing environment&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Analyst- Industry Offers- US Small Business Customer Engagement Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Network &amp; Acquiring Solutions&nbsp;As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.&nbsp;About the Role&nbsp;This newly created role of Senior Manager, Enterprise Payments Program Management is an exciting opportunity to drive a large scale, enterprise-wide program to redesign our payment execution operating model and accelerate the development of our enterprise payment services. The incumbent will be an integral member of the Enterprise Payments program office, helping to drive the day-to-day management, tracking, and reporting of the program, as well as the overall success of the Enterprise Payments Center of Excellence (COE). They will report into the Director, Enterprise Payments Program Management.&nbsp;Key Responsibilities&nbsp;<ul><li>Deliver multiple projects&nbsp;within Enterprise Payments Program that supports delivery of wider Multi-Rail&nbsp;- Business Solutions and Go to Market strategy.&nbsp;</li><li>Manage E2E project&nbsp;planning across multiple&nbsp;works&nbsp;streams.&nbsp;&nbsp;</li><li>Program execution and delivery: Oversee program milestones, timelines, and deliverables to ensure alignment with program strategy and&nbsp;objectives. Monitor and manage resolution of dependencies, gaps, risks&nbsp;&amp;issues, and change requests.</li><li>Drive coordination of activities across&nbsp;various teams including product and technology to ensure the end-to-end solution is stitched together appropriately to meet the business needs. &nbsp;</li><li>Communicate program progress, updates, risks, escalations, and outcomes to program leadership. Drive communication across the various stakeholder teams to ensure integrity of the end-to-end solution.&nbsp;&nbsp;</li><li>Performance oversight: Manage the program’s budget to&nbsp;optimize&nbsp;resources, and technology&nbsp;capacity&nbsp;across the dependent teams. Manage the program’s&nbsp;objectives&nbsp;and key results (OKRs) and the tracking and reporting of the program metrics. &nbsp;</li><li>Lead weekly Program/Project calls to capture actions that drives clear ownership, decision making, risk management and accountability.&nbsp;&nbsp;</li><li>Prepare various committee reporting and weekly communications.&nbsp;</li></ul>Requirements/Qualifications&nbsp;<ul><li>Relevant experience: 5+ years of relevant experience in global payments, ideally within Program Management, Project Management, and/or Product &amp; Platform Management.&nbsp;</li><li>Results oriented:&nbsp;Proven&nbsp;track record&nbsp;of coordinating between Business, Product, Platform Delivery, and Technology teams to deliver key strategic projects.&nbsp;</li><li>Passion for execution: Passion to drive program execution and delivery in a fast-moving and innovative environment.&nbsp;&nbsp;</li><li>Project management:&nbsp;Exceptional project management skills with flawless organizational skills and attention to detail.&nbsp;</li><li>Product experience: A strong understanding of user experience and design principles to ensure the product meets market needs.</li><li>Highly collaborative: Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means.&nbsp;</li><li>Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.&nbsp;&nbsp;</li><li>A&nbsp;bachelor’s degree in Business, Marketing, Engineering, or related field.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager, Program Management - Enterprise Payments

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) Products is the leading provider of payment solutions for corporations and small businesses, offering a suite of products and services that help customers run and grow their businesses. Within GCS Products, the Cross-Product Business Experience &amp; Design team is&nbsp;seeking a dynamic and strategic leader who excels at navigating ambiguity, driving innovation, and delivering meaningful outcomes in a fast-paced, evolving environment.This role requires strong leadership and a broad skillset - including strategy development, concept creation, design thinking, program execution, stakeholder influence, and cross-functional collaboration.As we continue to expand and innovate in the commercial space, we are hiring a Director – Digital Program Management to lead critical initiatives that will redefine how Middle Market customers engage with American Express.This leader will play a key role in advancing our mission: to deliver a fully integrated digital business experience for Middle Market customers - empowering them to seamlessly manage and grow their relationship with American Express.Partnering across a diverse set of teams and workstreams, this Director will coordinate the execution of a best-in-class digital ecosystem - one that differentiates American Express through intuitive, personalized, and configurable experiences aligned to product and persona needs.Key Responsibilities:<ul><li>Program Management Across Middle Market Strategy:Drive strategic coordination and execution across high-impact digital initiatives that support the Middle Market business segment. Ensure alignment to the broader vision and best-in-class digital ecosystem roadmap</li></ul><ul><li>Digital Experience Delivery:Coordinate the end-to-end delivery of an integrated digital experience for&nbsp; Middle Market customers. Ensure seamless integration of core card and program management journeys across desktop and mobile platforms</li></ul><ul><li>Roadmap Ownership &amp; Execution Excellence:Define and manage a multi-year digital roadmap that balances large-scale transformations with iterative releases. Proactively manage dependencies, track milestones, mitigate risks, and ensure high-quality delivery across workstreams</li></ul><ul><li>Enterprise Collaboration:Serve as a key integrator across Product, Engineering, UX, Enterprise Digital, Marketing, and other partners. Foster cross-functional alignment and shared accountability to accelerate progress and deliver business outcomes</li></ul><ul><li>Stakeholder Influence &amp; Communication:Influence senior leaders and executive sponsors to resolve roadblocks and make informed tradeoffs. Drive recurring communications, including executive-ready materials, to ensure transparency, alignment, and momentum</li></ul><ul><li>Impact Measurement:Define and track program-level success metrics in partnership with analytics and product teams. Monitor progress against strategic goals and quantify the business value delivered through digital enhancements</li><li>Occasional domestic travel</li></ul>Minimum Qualifications:<ul><li>7+ years of professional experience in program management, digital transformation, or product delivery. Proven success leading large-scale, cross-functional digital initiatives with measurable business and customer impact</li></ul><ul><li>Demonstrated ability to operate independently, carve opportunities out of white space, define strategic visions, and drive execution in fast-paced, evolving environments</li></ul><ul><li>Deep knowledge of Agile product development methodologies and enterprise program management. Skilled in using collaboration tools such as JIRA, Confluence, and Rally</li></ul><ul><li>Experience delivering customer-focused digital solutions, ideally for commercial clients or segmented personas. Ability to define outcomes that align with both customer needs and business objectives</li></ul><ul><li>Outstanding communication and influencing skills, including experience working with VP and SVP-level stakeholders. Able to lead through influence, align cross-functional teams, and drive enterprise-wide collaboration</li></ul><ul><li>Track record of leading and motivating high-performing teams through transformational change. Skilled in managing multiple workstreams, shifting priorities, and fostering a culture of inclusion, excellence, and resilience</li></ul><ul><li>Proven ability to analyze complex business processes, identify opportunities, and deliver innovative, scalable solutions</li></ul><ul><li>Strong presentation and storytelling skills, with the ability to translate complex ideas into clear, compelling narratives for all audiences, including senior leadership</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Digital Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. Overview:The Leadership and Functional Learning team focuses on growing great leaders and developing the critical skills that support the business. The Manager, Leadership Development Programs will lead best-in-class learning and development experiences to enable colleagues to grow and develop their leadership skills. This candidate will support the design and delivery programs and as well as thought leadership and innovation, analysis and impact measurement, budget management, and process ownership and compliance of our leadership development programs.This position requires the ability to deliver high quality work in a fast-paced dynamic environment to support our colleagues’ and leaders’ development. Successful candidates will be results-driven, adaptable to change, have an external and enterprise mindset, and be able to manage competing priorities within tight deadlines.&nbsp;Key Responsibilities:<ul><li>Lead end-to-end program management for leadership development programs (e.g., Leadership @ Amex) from planning, contracting, vendor and budget management, learning design, communications and engagement, metrics tracking, and on-site coordination with key partners and leaders</li><li>Partner with external vendors to design and review the learning curriculum and content for our leadership development programs</li><li>Provide program consultation and collaborate with our Colleague Strategic Partners (HR Business Partners) and other stakeholders across CEG to promote awareness and engagement with our programs</li><li>Identify and carry out data analyses, develop insights and make recommendations, to drive continuous improvement of our leadership development programs</li><li>Partner with Risk, Privacy and Compliance teams to ensure strong governance and risk controls in place&nbsp;</li><li>Conduct ongoing research on leadership development external best practices and recommend strategies for continuous improvement</li><li>Build and support our leadership development strategy and approach through key strategic projects</li></ul>Minimum Qualifications:<ul><li>6+ years’ experience in HR with experience in learning and/or leadership development program management, with a proven track record in designing and developing innovative colleague experience strategies with a focus on leadership and learning solutions </li><li>Experience in supporting the design and delivery of high-quality, end-to-end colleague-centric learning strategies as a self-starter with a solution-focused mindset&nbsp;</li><li>Strong end-to-end project management skillset and attention to detail; track record of timely delivery of high-quality work </li><li>Demonstrated ability to apply analytical skills to draw insights and make data‐driven recommendations </li><li>Strong collaboration and relationship building skills across stakeholders both internally and externally to drive results</li><li>Ability and desire to operate in the gray and learn quickly; flexibly adjust to navigate a variety of situations, and operate in a fast-paced and dynamic environment</li><li>Excellent communication and presentation skills</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, Leadership Development Programs

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.&nbsp; Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.&nbsp; By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.The Privacy Program Enablement Associate will be an integral part of the team supporting the roadmap and development for this new Global Privacy Center of Excellence, facilitating the program’s scope, processes, and deliverables, promoting awareness, collaboration, and engagement, and helping identify and manage risk.Brief Role Descriptions:The Privacy Program Enablement Associate will be an integral part of the team supporting the roadmap and development for this new Global Privacy Center of Excellence, facilitating the program’s scope, processes, and deliverables, promoting awareness, collaboration, and engagement, and helping identify and manage risk.Primary Responsibilities:<ul><li>Develop and maintain a global privacy risk assessment framework aligned with regulatory requirements, organizational appetite, and industry best practices.</li><li>Lead the privacy risk assessment program across global organization to proactively identify, assess, and manage risk across enterprise-wide</li><li>Implement procedures, guidance for conducting privacy risk assessments for first line teams</li><li>Identify best practices for assessing and monitoring privacy risk to drive enterprise continuity across different markets, regions and business units </li><li>Provide first line governance and advisory of risk assessment activities across first line teams to support consistent and effective risk assessments across enterprise.</li><li>Define and report key risk and performance indicators for privacy risk assessment activities.</li><li>Enhance user guidance for privacy risk, including control guidance, and training for business stakeholders</li><li>Collaborate with Enterprise Architecture, Enterprise Data Management and Third-Party Lifecycle management teams to integrate privacy risk activities across existing processes and tools</li><li>Serve as the subject matter expert for identifying, documenting, and assessing privacy risk and effective controls</li><li>Establish and socialize guidance document changes, as well as mapping changes to internal and external regulatory key milestones</li><li>Lead requirement activities for PRA tooling and processes</li></ul>Qualifications:<ul><li>A strong strategic approach with 8+ years prior experience including process improvement in privacy risk</li><li>Strong knowledge of and experience in enhancing and uplifting privacy-related processes across an Enterprise or local level for a financial services company</li><li>Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.</li><li>Track record of being able to be a subject matter expert and using enterprise-thinking to quickly identify areas of improvement </li><li>High degree of organization, individual initiative and personal accountability, and resiliency.</li><li>Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.</li><li>Proven ability to manage multiple demands successfully within a matrixed organization. </li><li>Track record of creating and leading strong cross-functional teams</li><li>Enjoys solving large and complicated problems. </li><li>Ability to maintain a positive, ‘can-do’ attitude</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

500 Full Time Jobs in Hoboken, NJ, USA