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Holyoke Community College invites applications&nbsp;for adjunct&nbsp;teaching&nbsp;in the&nbsp;English&nbsp;Department.&nbsp;Openings&nbsp;include&nbsp;on-campus&nbsp;sections of Pre-College Writing I and II, as well as&nbsp;on-campus and online sections of&nbsp;Composition I and II.&nbsp;Adjunct faculty provides a quality learning experience for Holyoke Community College students on a semester basis. Adjunct faculty reports to a dean and performs instruction-related duties and responsibilities in a timely manner and in accordance with the mission, policies and procedures of the college. The relationship of the adjunct faculty member to the student is one of teacher and facilitator of learning.<ul><li>The adjunct faculty member will distribute and review the course syllabus during the&nbsp;first class&nbsp;meeting. The adjunct faculty shall forward the dean no later than the end of the first (1st&nbsp;)&nbsp;week of classes in each session a course syllabus.</li><li>The adjunct faculty member will utilize active learning methods and use a variety of instructional strategies designed to assist the learner in meeting the objectives of the course. Such activities can include, but are not limited to: &nbsp;a.) Cooperative learning. &nbsp;b.) Experiential learning, c.) Writing for learning and/or Critical thinking initiatives.</li><li>The adjunct faculty member will remain abreast of ongoing developments and practices in his/her professional content area(s).</li><li>The adjunct faculty member will arrange for the acquisition and preparation of appropriate materials and equipment in a timely manner necessary to meet course objectives in collaboration with the area dean.</li><li>The adjunct faculty member will be prompt and accurate in the recording and reporting of student data including assessment of student performance; including final grade reports.</li><li>The adjunct faculty members will be supportive of students' learning goals by: a)&nbsp;focusing on student learning&nbsp;outcomes;&nbsp;b)&nbsp;taking into account the needs and abilities of the students&nbsp;;c)&nbsp;becoming familiar with academic and social support; d) making reasonable provisions to accommodate individual differences; e) maintaining the academic integrity of the college; f) making himself/herself available to assist students in achieving their learning goals.</li><li>The faculty member is aware of and recommends campus services to students as needed. These include library services, the library home page on the College site, financial aid, counseling, supplemental instruction, etc.</li><li>Adjunct Faculty are expected to attend all schedule classes. If it is necessary for the adjunct faculty member to miss a class, he/she will follow appropriate procedures by notifying the supervisor or the supervisor's designee and is responsible by providing an alternate assignment.</li></ul>REQUIRED: &nbsp;&nbsp;<ul><li>Masters Degree in English or related field; </li><li>Commitment to and demonstrated ability to work effectively with a diverse faculty, staff &amp; student body.</li></ul> GENERAL INFORMATION:&nbsp; Please note that general adjunct postings are for adjunct pools. &nbsp;Positions may or may not be immediately available.&nbsp; Adjunct Faculty - MCCC Unit PositionCompensation: &nbsp;DCE Continuing Education scale salary; no benefits.

Holyoke Community College

Adjunct Faculty - English

The Labor Relations Specialist (LRS) is responsible for leading and managing employee and labor relations function across the college. This position ensures fair and consistent application of policies, procedures, collective bargaining agreements, and employment laws. The LMS serves as a trusted advisor to administrators, supervisors, and employees on a wide range of issues, including employee discipline, performance management, grievances, contract negotiations, and conflict resolution.<ul><li>Serve as the college’s primary contact for employee relations and labor relations matters.</li><li>Interpret and administer all collective bargaining agreements (AFSCME &amp; MCCC, CBA’s); provide guidance to management and staff on contractual obligations and rights.</li><li>Assist in investigating employee complaints and workplace concerns, ensuring fairness, consistency, and compliance with policies, procedures, and applicable laws, while supporting the grievance and arbitration process in collaboration with college leadership and legal counsel.</li><li>Provide coaching and counsel to supervisors and employees in concert with the Director of Restorative Practice and Mediation (DRPM) on performance management, corrective actions, and employee engagement strategies.</li><li>Coordinate and support labor negotiations; prepare proposals, analyze data, and participate in bargaining sessions as needed.</li><li>Work with the DRPM to monitor trends and proactively identify and resolve employee relations issues before escalating.</li><li>Works with the People &amp; Talent team to analyze employee and labor relations data, trends, and metrics to provide insights and recommendations to management. Prepare reports and presentations as needed.</li><li>Collaborate with People &amp; Talent colleagues to ensure policy compliance, risk mitigation, and positive employee experiences.</li><li>Work with the Director of People Development to assess, design, develop, implement, and evaluate training to supervisors on employee and/or labor relations best practices, to include, but not limited to contract administration and conflict resolution.</li><li>Maintain thorough and confidential documentation of all employee relations activities.</li><li>Stay current with employment laws, regulations, and labor relations developments, ensuring the college’s practices remain compliant and effective.</li><li>Other duties as assigned or requested.</li></ul>Minimum Qualifications:&nbsp;<ul><li>Bachelor’s Degree in Human Resources Management, Industrial Psychology, Labor Relations, Pre-Law, Business Administration, or related field.</li><li>Labor Relations and Arbitration knowledge is required.</li><li>3-5 years of experience in labor relations, including considerable experience in working with collective bargaining agreements, contract administration, and counseling management.</li><li>3-5 years of employee relations and performance coaching or management.</li><li>Proficiency with Microsoft and other Human Resources software, i.e., HRIS systems.</li><li>Ability to multitask and work independently on projects.</li><li>Ability to work effectively with a diverse group and population.</li><li>Effective communication and people skills; must be able to work in a team-driven environment.</li></ul> Equivalency Statement: We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.&nbsp; Preferred Qualifications:&nbsp;<ul><li>Master's degree in related field.</li><li>Previous experience in a higher education environment is highly desired.</li><li>Specialized experience in handling grievances, negotiations, employment law, and employee relations.</li><li>SHRM or HRCI certification.</li><li>Bilingual.</li></ul>Full-time, Non-Unit Professional Position:<ul><li>Salary Range:&nbsp;$76,687.37 - $84,668.75 (Grade 6); plus a comprehensive State benefits package. &nbsp;</li><li>Funding Source:&nbsp;State.</li><li>Hours:&nbsp; &nbsp;37.5 hrs./week.</li></ul>To ApplyApplicants interested in applying MUST submit the following documents online:<ul><li>Resume</li><li>Cover Letter</li><li>3 Professional References (with names, e-mail addresses, and phone numbers).</li></ul>When preparing your cover letter, please refer to the minimum and preferred qualifications as pertaining to this position and, if applicable, include an equivalency statement.

Labor Relations Specialist

Gateway to College is seeking a History Instructor.REQUIRED:&nbsp;&nbsp;<ul><li>Bachelor degree in history;</li><li>Experience teaching high school students;&nbsp;</li><li>Experience in alternative school settings;</li><li>Strong communication skills;</li><li>Experience using Moodle (or similar electronic platform) as an instructor;</li><li>Strong commitment to student engagement and success;</li><li>Willingness to work with Gateway team to facilitate success of each student.</li></ul>PREFERRED: &nbsp;<ul><li>Master's degree.</li></ul>Part-Time, Non-Benefited, MCCC Unit Position Compensation:&nbsp;&nbsp;DCE Continuing Education scale salary; no benefits.&nbsp; Funding: Grant

History Instructor - Gateway to College

Gateway to College is seeking a Spanish Instructor.REQUIRED:&nbsp;&nbsp;<ul><li>Bachelor degree;</li><li>Experience teaching high school students;&nbsp;</li><li>Experience in alternative school settings;</li><li>Strong communication skills;</li><li>Experience using Canvas (or similar electronic platform) as an instructor;</li><li>Strong commitment to student engagement and success;</li><li>Willingness to work with Gateway team to facilitate success of each student.</li></ul>PREFERRED: &nbsp;<ul><li>Master's degree.</li><li>Bi-lingual.&nbsp;</li></ul>Part-Time, Non-Benefited, MCCC Unit Position Compensation:&nbsp;&nbsp;DCE Continuing Education scale salary; no benefits.&nbsp; Funding: Grant

Spanish Instructor - Gateway to College

Incumbents of this position transmit messages from a radio communications base station; monitor various radio frequencies; operate radio transmitting and receiving equipment; maintain records and logs of messages; search files to obtain information; coordinate radio communications; and perform related work as required.<ul><li>Transmits messages from a radio communications base station in accordance with the rules and regulations of the FCC.</li><li>Monitors various radio frequencies to receive, evaluate and forward information.</li><li>Operates radio transmitting and receiving equipment comprising a system of fixed stations and mobile units.</li><li>Maintains records and logs of information such as all messages received and transmitted, weather conditions and individuals or authorities to contact in emergency situations.</li><li>Searches files to obtain information in response to inquiries.</li><li>Coordinates all radio communications including emergency systems, relays messages and instructions to mobile or fixed stations concerned and operates public address systems and paging devices.</li><li>Checks operation condition of equipment and reports malfunctions to proper authority.</li><li>Observes, through a closed circuit television system, traffic movements and conditions such as accidents, fires and other hazards affecting traffic in tunnels and on highways or other related structures in order to monitor traffic flow.</li><li>Operates computer data/programs and equipment to receive and transmit messages.</li><li>Other duties as assigned.</li></ul>Minimum Qualifications:&nbsp;<ul><li>Knowledge of the laws, rules, regulations, policies, procedures, guidelines, etc. governing assigned unit activities;&nbsp;</li><li>Knowledge of the proper telephone procedures for making and receiving agency calls;</li><li>Skill in operating DCJIS equipment;&nbsp;</li><li>Skill in operating emergency notification systems, access control systems, CCTV equipment and public address systems;&nbsp;</li><li>Knowledge of the methods of operating radio communication equipment;&nbsp;</li><li>Knowledge of clerical office practices and procedures including office record keeping, office correspondence, and the types of office equipment and supplies and business letter preparation;&nbsp;</li><li>Excellent computer skills;&nbsp;</li><li>Experience in Microsoft Suite;&nbsp;</li><li>Proficiency in oral, written communication;&nbsp;</li><li>Excellent interpersonal skills;&nbsp;</li><li>Demonstrated ability to maintain confidentiality and exercise sound judgment; &nbsp;</li><li>Ability to work effectively with a diverse faculty, staff and student body.&nbsp;</li></ul> Equivalency Statement: We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.&nbsp; Preferred Qualifications:&nbsp; <ul><li>Knowledge of the terminology, coding, symbols and standard abbreviations used in radio communications;&nbsp;</li><li>Knowledge of the methods of operating fixed radio and mobile communications equipment;&nbsp;</li><li>APCO certified, or able to obtain certification.</li></ul> Special Qualifications: After appointment, appointee must obtain a valid Restricted Radiotelephone Operator's permit issued by the Federal Communications Commission.&nbsp; Working Conditions: Communications Dispatchers may be required to work varied shifts, weekends, holidays or nights; and may be subject to a standby (on call) work status.Full-time, AFSCME - Position:Biweekly salary:&nbsp;$1,799.66; Grade 11. (Candidates might qualify for placement above entry level salary if they are currently employed in the state system and transfer without a break in service, subject to verification by the Vice President of People &amp; Talent), plus a comprehensive State benefits package.Funding Source: StateHours:&nbsp; 40 hours per weekShift Available:&nbsp; To be determined; may be required to work varied shifts, weekends, holidays or nights and may be subject to a standby (on call) work status.

Communication Dispatcher I

The Administrative Assistant, reporting directly to the Dean of Social Sciences, Arts &amp; Humanities, plays a pivotal role in providing comprehensive administrative support to the Division’s administrative staff, Department Chairs, faculty, and students. This position contributes to the Division's daily operations and long-term strategic goals. The ideal candidate will be organized, detail-oriented, and capable of handling a diverse range of administrative tasks. <ul><li>Monitors assigned unit activities to ensure effective and secure daily operations and schedules in the Division office, including, but not limited to: maintaining faculty mailboxes; collecting and distributing mail; assisting faculty with use of office equipment; distributing office and computer lab keys; scheduling meetings for Dean/Acting Associate Dean; assisting in orientations of new FT and PT faculty to general college-wide, Division-specific, and contractual protocols; assisting with faculty office assignments; and maintaining adequate office and teaching supplies in the Division office.&nbsp;</li><li>Ability to work effectively with a variety of software platforms to assist Dean/Acting Associate Dean and Department Chairs with decisions about scheduling, staffing, and budgeting, including SoftDocs, Docusign, Coursedog,Questica, &nbsp;and Chrome River. Ability to learn new software platforms adopted by the College.</li><li>Provides daily administrative support as requested for the work of individual Division faculty and staff, as well as for the Dean/Acting Associate Dean.&nbsp;</li><li>Schedules appointments for the Dean/Acting Associate Dean as requested, including classroom observations, meetings with faculty and students, staff meetings, and committee meetings.&nbsp;</li><li>Serves as the first point of contact for HCC’s diverse student population, responding courteously and knowledgeably to questions and requests.&nbsp;</li><li>Collaborates with Facilities, IT, and Student Records to conduct regular review of classroom equipment.&nbsp;</li><li>Works with Department Chairs to submit work orders to resolve maintenance and repair issues in the Donahue Building. Keeps the Division administrative staff and Department Chairs informed of the progress of work orders, from submission to completion.&nbsp;</li><li>Assists faculty and Division administrators in communicating with outside agencies to support unit activities, e.g. community based learning opportunities or accreditation officials’ requests.&nbsp;</li><li>Assists Acting Associate Dean with adjunct staffing by sending official course offers and monitoring responses.</li><li>Assists Dean and Academic Affairs Office with managing all aspects of full-tine faculty searches, including outreach to candidates, scheduling of interviews, and details of on-campus visits for finalists.&nbsp;</li><li>Collects and files for the Dean all forms related to the MCCC contract, including faculty workload computation forms, semester schedules, weekly unit attendance sheets, requests for personal leave, E forms, syllabi, course materials checklists, and schedule preference forms. This duty includes notifying faculty when forms are due and following up as needed to collect late submissions.&nbsp;</li><li>Assists Department Chairs with accessing departmental budgets to submit spending requests, including creating purchase orders and travel requests, working with IT to place orders for computers and software, and monitoring spending throughout the fiscal year. Helps to prepare budget requests for upcoming fiscal year, and assists Division Dean with budget-related data entry.&nbsp;</li><li>Assists Department Chairs and Division Dean/Acting Associate Dean with data entry for faculty workloads and the academic schedule.</li><li>Responds to inquiries from current, past, and prospective students, as well as from staff and faculty, by providing cordial and professional assistance and referrals as needed.&nbsp;</li><li>Assists Department Chairs with all aspects of the program review process, including compiling printed material and data for self-study, facilitating correspondence with outside reviewers, and making travel arrangements as needed. Assists with accreditation materials for any department with external accreditation.&nbsp;</li><li>Manages details of Division meetings, including sending out the call for agenda items, working with Dean/Acting Associate Dean on meeting agenda, assembling and distributing all meeting materials, creating Zoom links as needed, ensuring the presence of an ASL interpreter, taking accurate minutes, and maintaining an electronic file of all Division meeting materials.&nbsp;</li><li>May supervise work study or SAMP students, as needed.&nbsp;</li><li>Works closely with administrative staff in other Divisions to ensure uniform practices and open communication between Divisions.&nbsp;</li><li>Participates in professional development workshops/trainings as requested.</li><li>May represent work area on Division-related or college-wide task forces or committees, including search committees. &nbsp;</li></ul>Minimum Qualifications:<ul><li>Minimum two years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management (OR) An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.&nbsp;</li><li>Excellent oral and written communication skills.&nbsp;</li><li>Flexibility in adapting to new administrative processes.&nbsp;</li><li>Proficiency with basic word-processing and spreadsheet software; ability to learn a variety of current administrative platforms</li><li>Strong interpersonal skills and ability to engage in cordial, respectful, and professional interactions with a diverse range of faculty, staff and students in order to facilitate Division business.&nbsp;</li><li>Ability to multitask and prioritize so as to effectively manage multiple deadline-driven tasks.&nbsp;</li><li>Strong organizational skills with strict attention to detail and accuracy.&nbsp;</li><li>Associates degree in an area related to one or the Division’s academic disciplines.&nbsp;</li><li>Appreciation of and interest in HCC’s student population and college mission.&nbsp;</li></ul>*A comprehensive list of duties may be found at the Massachusetts Human Resources Division- Classification Specification under the “Administrative Assistant Higher Education Series."Equivalency Statement: We welcome and encourage applicants, who do not meet the qualifications as stated below, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references. Applicants who do not meet the minimum qualifications and do not have an equivalency statement will not be considered for the position. Preferred Qualifications: <ul><li>Associate's degree in related field.</li><li>Experience working in higher education setting.&nbsp;</li></ul>Full-time, AFSCME unit position&nbsp;<ul><li>Biweekly salary:&nbsp;$2,068.95; Grade 15; plus a comprehensive State benefits package. &nbsp;</li><li>Funding Source: State.</li><li>Hours:&nbsp; &nbsp;37.5 hrs./week.</li></ul>

Administrative Assistant I - Social Sciences, Arts & Humanities Division

Teaches a variety of Culinary Arts or Baking and Pastry Arts courses. &nbsp;Advises students; serves on college governance committees and participates in college programs and activities.<ul><li>Teaches a variety of Culinary Arts or Baking and Pastry Arts related courses conducted onsite or at offsite venues based on college and program needs.</li><li>Develops new courses/curriculum/programs as appropriate to support student learning and attainment of learning outcomes and which meet local workforce needs.</li><li>Integrates technology into coursework, such as a learning management system.</li><li>Meets with and assists students, singly or in groups, regarding comprehension of course content.</li><li>Provides academic advising and supports college and/or program orientation initiatives.</li><li>Participates in various program and/or college student support and/or retention initiatives.</li><li>Participates in assessment activities at the program and/or college level which support all applicable accreditation and/or regulatory compliance efforts.</li><li>Serves on college governance committees and other committees, task forces, sub-committees and in other activities and performs other college services as requested.</li></ul>Minimum Qualifications: &nbsp;<ul><li>Associate’s degree or certification in Culinary Arts or closely related field and a Bachelor’s Degree in any discipline.</li><li>At least two years of teaching or training experience;&nbsp;</li><li>Demonstrated excellent teaching skills in Culinary Arts, including using interactive and varied pedagogical strategies;&nbsp;</li><li>Commitment to and understanding of the community college mission;&nbsp;</li><li>Ability to work effectively and communicate with a diverse faculty, staff and student body.</li></ul> NOTE:&nbsp; A teaching demonstration will be a required part of the interview process. Preferred Qualifications:&nbsp;<ul><li>Master’s degree; American Culinary Federation certified or eligible for certification;</li><li>Teaching experience in higher education;&nbsp;</li><li>Experience in the management of professional kitchens or bakery facilities;&nbsp;</li><li>Ability to integrate information technology and emerging culinary technology into instruction;</li><li>ServSafe food handler certification and/or proctor certification.</li></ul>Full-time, Tenure-Track MCCC/MTA positionSalary:&nbsp;$57,013.00 - $65,361.00. Actual salary will be commensurate with education and experience in accordance with MCCC/MTA Collective Bargaining Agreement. Full State benefits. &nbsp; Funding:&nbsp; State.

Faculty Member - Culinary/Baking & Pastry Arts

Holyoke Community College invites adjunct applications to teach dual enrollment classes in the &nbsp;Foundations of Health Department, concentration on Nutrition.Under the direction of the Academic Department Chair and/or Department Dean:<ul><li>Adjunct faculty provides a quality learning experience for Holyoke Community College students on a semester basis.&nbsp;</li><li>Adjunct faculty reports to a dean and performs instruction-related duties and responsibilities in a timely manner and in accordance with the mission, policies and procedures of the college.&nbsp;</li><li>The relationship of the adjunct faculty member to the student is one of teacher and facilitator of learning.</li></ul><ul><li>The adjunct faculty member will distribute and review the course syllabus during the first class meeting. The adjunct faculty shall forward&nbsp; the dean no later than the end of the first (1st) week of classes in each session a course syllabus.</li><li>The adjunct faculty member will utilize active learning methods and use a variety of instructional strategies designed to assist the learner in meeting the objectives of the course. Such activities can include, but are not limited to: &nbsp;a.) Cooperative learning. &nbsp;b.) Experiential learning, c.) Writing for learning and/or Critical thinking initiatives.</li><li>The adjunct faculty member will remain abreast of ongoing developments and practices in his/her professional content area(s).</li><li>The adjunct faculty member will arrange for the acquisition and preparation of appropriate materials and equipment in a timely manner necessary to meet course objectives in collaboration with the area dean.</li><li>The adjunct faculty member will be prompt and accurate in the recording and reporting of student data including assessment of student performance; including final grade reports.</li><li>The adjunct faculty members will be supportive of students' learning goals by: a.) Focusing on student learning outcomes b.) Taking into account the needs and abilities of the students c.) Becoming familiar with academic and social support.</li><li>Making reasonable provisions to accommodate individual differences.</li><li>Maintaining the academic integrity of the college.</li><li>Making himself/herself available to assist students in achieving their learning goals.</li><li>The faculty member is aware of and recommends campus services to students as needed. These include library services, the library home page on the College site, financial aid, counseling, supplemental instruction, etc.</li><li>Adjunct Faculty are expected to attend all schedule classes. If it is necessary for the adjunct faculty member to miss a class, he/she will follow appropriate procedures by notifying the supervisor or the supervisor's designee and is responsible by providing an alternate assignment.</li></ul>Minimum Qualifications:&nbsp;<ul><li>Masters Degree in dietetics, nutrition, medical nutrition, or other closely related field from an accredited College or University.</li><li>Higher education teaching experience and/or K-12 teaching experience.</li><li>Commitment to and demonstrated ability to work effectively with a diverse faculty, staff &amp; student body.</li><li>Experience in medical field.</li></ul> Equivalency Statement: We welcome and encourage applicants, who do not meet the qualifications as stated below, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references. Applicants who do not meet the minimum qualifications and do not have an equivalency statement will not be considered for the position. Preferred Qualifications:&nbsp;<ul><li>Experience teaching college-level Allied Health classes. &nbsp;</li></ul>Adjunct Faculty, MCCC Unit Position Please note:&nbsp; Classes will be on campus. Compensation:&nbsp; DCE Continuing Education scale salary; no benefits.

Adjunct Faculty - Foundations of Health/Nutrition

The HCC Tech Center Assistant plays a vital role in supporting the daily operations of the Tech Center, a dynamic space focused on helping students overcome technology barriers and gain the skills needed for academic and career success. This role offers a hands-on learning opportunity for students interested in technology, education, or support services, providing valuable experience in a collaborative environment. The assistant will work under the guidance of the Manager of Student Tech Center to provide support, assist students with technology, and help maintain a welcoming and inclusive atmosphere. Student Support<ul><li>Provide friendly, personalized assistance to students seeking help with basic technology issues, such as navigating software, using learning platforms, or troubleshooting devices.</li><li>Answer student questions about technology resources available at the center, referring complex issues to the Manager or IT staff as needed.</li><li>Assist in guiding students through technology concepts, encouraging learning and problem-solving.</li></ul>Operational Support<ul><li>Help maintain the functionality and organization of the center, including organization of equipment and ensuring a welcoming environment.</li><li>Monitor and assist with scheduling space usage for workshops, events, and consultations.</li><li>Support the Manager in preparing materials for workshops or training sessions.</li></ul>Workshops and Events<ul><li>Assist with the setup and breakdown of workshops and events held in the Student Tech Center.</li><li>Help students during workshops, ensuring they stay engaged and have the resources they need to succeed.</li><li>Provide feedback to the Manager on student questions or challenges observed during events to improve future programming.</li><li>Participate in facilitating student-centered workshops for developing digital literacy skills in HCC students.</li></ul>Student-Run Help Desk Participation<ul><li>Assist with the student-run help desk, offering peer-to-peer support for fellow students.</li><li>Document common issues and solutions to improve the support process.</li><li>Gain hands-on experience in troubleshooting and resolving technology-related problems.</li></ul>Collaboration and Learning<ul><li>Work closely with other Student Tech Center staff, IT professionals, and student workers to foster a collaborative and supportive environment.</li><li>Participate in training sessions to enhance personal technology skills and better assist students.</li></ul>MINIMUM QUALIFICATIONS:<ul><li>Current HCC student enrolled in the Information Technology Management degree at HCC.</li><li>Students from historically underrepresented populations are strongly encouraged to apply.</li><li>Basic knowledge of technology, including familiarity with common hardware troubleshooting and software (e.g., Microsoft Office, Google Workspace) and learning platforms (e.g., Canvas).</li><li>Completed a minimum of 12 credits.</li><li>Maintain a GPA of 2.5 or higher.</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Strong interpersonal and communication skills, with a friendly and approachable demeanor.</li><li>Interest in technology, education, or customer service.</li><li>Willingness to learn and assist peers with technology challenges.</li><li>Experience in customer service (ex: restaurant front of house, retail, call center) , peer tutoring, or technology support is a plus.&nbsp;</li><li>Familiarity with technology resources available at HCC is an advantage (Zoom, Adobe Creative Cloud, Microsoft 365, Navigate, Canvas, LockDown Browser, Microsoft Authenticator).</li></ul>BENEFITS:<ul><li>Gain valuable experience in technology support, education, and customer service.</li><li>Develop skills in problem-solving, communication, and teamwork.</li><li>Opportunity to learn and practice real-world IT and support skills in a collaborative environment.</li><li>Flexible schedule that accommodates academic commitments.</li><li>Sharpen communication and public speaking skills by supporting students in workshops relaying technical concepts to non-technical users.</li><li>Professional mentorship with a focus on entering the workforce or transferring to a 4 year institution.&nbsp;</li></ul>WORKING CONDITIONS/PHYSICAL DEMANDS:<ul><li>Part-time position, with flexible hours based on student availability and center needs.</li><li>Normal office environment, not subject to extreme variations of temperature, noise, odors, etc.</li><li>May use computer keyboards requiring eye-hand coordination and finger dexterity. Balancing, crouching, grasping, pulling, reaching and stooping may also be required.</li></ul>Part-time/Non-Benefited Position

Technology Center Assistant (Intern)

<h4>Overview</h4>The Driver-Installer is responsible for ensuring the successful installation of commercial kitchen equipment and exceptional service delivery to our customers. While performing the duties of this role, the Driver-Installer must comply with all applicable health and safety regulations, policies, and established work practices.&nbsp;<h4>Responsibilities</h4><ul><li>Driving an automatic 26 ft. box truck (non CDL) or 16ft box truck.</li><li>Assist with warehouse activities when a delivery route is not assigned</li><li>Preparation and assembly of equipment for delivery</li><li>Manually handle equipment from pallets and load to hand truck to delivery location.</li><li>Troubleshooting delivery/installation issues</li><li>Small package delivery</li><li>Operating a forklift (Certification Required) will certify if needed</li><li>Utilize pallet jack to move pallets of product to and from truck to delivery location.</li><li>Perform tasks in a safe manner and comply with company policies and procedures.</li><li>Attending required safety trainings</li><li>Maintaining a professional appearance and conduct during work hours</li></ul><h4>Ideal Candidate Will Possess the Following Skills and Abilities</h4><ul><li>High School Diploma or Equivalent</li><li>OSHA 10-hour construction certification a plus (Company paid if certification isn’t current)</li><li>Minimum of 2-3 years of experience in commercial distribution a plus</li><li>Experience in Warehouse/Foodservice related industry a plus</li><li>Excellent interpersonal / communication skills and a collaborative work style</li><li>Ability to work in a fast-paced environment with an attention to detail with minimal supervision </li><li>Self-motivated</li><li>Customer oriented</li><li>Minimum 3 month’s experience with driving 16 or 26 foot box truck (non-CDL)</li><li>Valid driver’s license </li><li>Clean driving record </li><li>Proficiency in reading layout drawings a plus</li><li>Proficiency in use of hand and power tools</li><li>Able to operate powered material handling equipment</li><li>Ability to lift 75+ pounds and carry 50+ pounds</li><li>&nbsp;The position may require overtime hours, start time is 5am or 6am depending on workload</li></ul> Benefits<ul><li>Starting Pay - $20-$21/hr. depending on experience</li><li>Paid time off</li><li>Company contribution to healthcare</li><li>401K W/company match</li><li>Company contribution to safety footwear </li></ul>At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.&nbsp;EOE/M/F/Veterans/Disability

32 Full Time Jobs in Holyoke, MA, USA