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JOB POSTINGService and Support AdministratorSummary:&nbsp; Under the general supervision of the Director of Service and Support Administration and the direct supervision of the Service and Support Administration Managers, this position is responsible for the development of a person-centered plan for individuals that promotes self-determination.&nbsp;Assists individuals and their families/guardians to explore and obtain services and supports from variety of sources.&nbsp;Assures that services delivered are in compliance with Federal, State, local rules, regulations, statutes, standards as well as Board policy, regulations and procedures and related Operating Plans.&nbsp; Must strive to meet the Agency mission. and exemplify the Agency's core values. &nbsp;Essential Duties and Responsibilities:&nbsp;include the following. Other duties may be assigned.&nbsp;<ul><li>Coordinates the ongoing Individual Service Plan (ISP) process, to include thorough assessment of individuals served, coordination of ISP team meetings, development of a comprehensive ISP, ongoing reviews to ensure services and supports are provided in accordance with the ISP, verifies the ISP is designed to ensure health, safety and welfare, reflect current level of needs and services as based upon the results of the assessment process and expressed preference of individuals served.&nbsp; Ensures achievement of outcomes that are important to the individual and outcomes that are important for the individual are included in the ISP.&nbsp; &nbsp; &nbsp; &nbsp;As the team leader, addresses the balance of and any conflicts between what is important to the individual and what is important for the individual.&nbsp; &nbsp;</li><li>For assigned cases, coordinates ISP meetings in keeping with the philosophy of self-determination, plans services to meet assessed needs through one single unified ISP.&nbsp; Develops an ISP that supports the concepts and principles of self-determination in accordance with standards as defined through the Ohio Department of Developmental Disabilities rules and MCBDD policies and procedures.&nbsp; &nbsp; &nbsp; These self-determination principles and concepts will include individual’s choice of service providers, development of individuals budgets/personal resources, and individual control of services to the extent feasible for each person served.&nbsp;</li><li>Completes the writing of Individual Service Plans (ISPs) within the guidelines established by the SSA department so that the ISP is distributed to the team prior to service delivery date.&nbsp; communicates service dates, corrections, suspensions, disenrollment to Waiver Administration, coordinating changes, ISP revision/reviews, and preventative measures when applicable.&nbsp;</li><li>Will comply with all local, State, Federal rules regulations, statutes, and standards, including DODD and CMS interpretation of said rules.&nbsp;</li><li>Provides support and solicits active participation by the individual and significant others of their choice in the planning process.&nbsp;</li><li>Recommends as a team leader on each assigned individual’s ISP team, or a Medina County DD Board representative for an ICF (as assigned), so that a unified community plan of service can be developed.&nbsp;</li><li>Acts as primary point of coordination for person and between team members for the ISP. Attends meetings, hearings, etc. at sites located throughout the county and state. Assists individuals/families to exercise their rights (due process, access to financial rights and benefits, etc.).&nbsp; &nbsp; &nbsp; Provides feedback regarding the results of the ongoing service review process to individual/family and other appropriate parties. Assists the individual and their family with negotiating services, solving problems, addressing barriers, and making adjustments to the ISP as needed.&nbsp;</li><li>Promote the involvement of agencies/individuals to arrange services that significantly impact the life of the individual while eliminating duplication.&nbsp; Assist the individual in obtaining appropriate agency or community-based services.&nbsp;</li><li>Maintain records and reports in a timely and accurate manner, consistent with accreditation and regulatory standards or contracted agreement.&nbsp;</li><li>Complies with guidelines established by DODD and the Medina Board of Developmental Disabilities regarding reporting of alleged abuse and/or neglect and other incidents as outlined in OAC 5123:1-17-02: Major Unusual Incidents.&nbsp;</li><li>Maintain contact with the person served and all ISP team members in addition to maintaining effective working relationships with staff of other agencies and facilities, families, and the public.&nbsp;</li><li>May arrange for transportation for individuals or may provide transportation as a last resort.</li><li>Provides consultation to staff on specific cases.&nbsp;</li><li>In accordance with DODD requirements, will be responsible for documenting daily and submitting monthly Medicaid Waiver billing documentation in accordance with the Targeted Case Management and / or Medicaid Administrative Claiming Guide. Attends all required Targeted Case Management documentation and/or Medicaid Administrative Claiming training; identifies any training needs, and requests training and support to ensure complete and accurate documentation.</li></ul>Qualifications:&nbsp;Bachelor's degree (B. A.) from four-year college or university required.&nbsp;Applicant must meet the additional requirements as follows<ul><li>To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, internal network functions, and Word Processing software.&nbsp; Must meet agency computer literacy requirements.&nbsp;</li><li>Must meet eligibility requirements for DODD Service and Support Certification.&nbsp;</li><li>Valid State of Ohio driver’s license required.&nbsp; Must meet agency driving requirements.&nbsp;</li><li>Must be available to work outside normal program hours and on a rotating "on-call" basis. Must be available to work a varied and flexible schedule to meet the needs of assigned individuals. Must be able to travel to various community-based sites or programs.&nbsp; Not all sites/environments are accessible regarding individuals with mobility issues.&nbsp;</li><li>Must meet all other agency employment requirements.&nbsp;</li><li>Must meet all requirements as outlined on the attached job description.</li></ul>Salary: At least $46,603 annually; to commensurate with education and experienceHours: Full-time exempt positionAvailable:&nbsp; Immediate StartDate Posted:&nbsp;September 30th 2025How to Apply:&nbsp; Submit employment application and resume to <a href="mailto:jobapps@mcbdd.org" target="_blank">jobapps@mcbdd.org</a>Questions:&nbsp; Please contact Katie Cantrell (Human Resources Clerk) at 330-725-7751 ext. 288The Medina County Board of Developmental Disabilities is an Equal Opportunity EmployerPosting Removal Date November 28th 2025

Medina County Board of Developmental Disabilities

Service and Support Administrator

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description Minimum Qualifications: * High School diploma or equivalent required. * Successful completion of a home health aide training program meeting national standards required. * Home Health Aide certification in the State of New Jersey required. * BLS required within 30 days from date of hire or transfer. * Valid NJ driver's license, valid registration and insurance required. * Safe driving record also required. * Minimum 1 year working with the frail or elderly. POSITION SUMMARY The PACE LIFE Program Home Health Aide provides and assists participants with activities of daily living, restorative and supportive care necessary to the preservation of the home environment. This position also reports the health status and provides a safe environment for the participants. The Home Health Aide ensures that patient care is in accordance with the plan of treatment assigned by the primary nurse, and complies with other established standards. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. QUALIFICATIONS EDUCATION: High School diploma or equivalent required. Successful completion of a home health aide training program meeting national standards required. LICENSE/CERTIFICATION: Home Health Aide certification in the State of New Jersey required. BLS required within 30 days from date of hire or transfer. Valid NJ driver's license, valid registration and insurance required. Safe driving record also required. EXPERIENCE: Minimum 1 year working with the frail or elderly. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS Demonstrates the technical competencies as established on the Assessment and Evaluation Tool. WORK ENVIRONMENT This positon must be able to work effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE participants' care. The work setting is in an Adult Day Health Center and primary care clinic environment with moderate noise levels and controlled temperatures. This position also requires corrected vision and hearing to normal range. Incumbents must be able to communicate with all staff, vendors, and clients. Requires manual and finger dexterity and eye-hand coordination; the ability to use department equipment. This position also requires lifting/carrying up to 30 pounds. Using appropriate body mechanics and equipment, with reasonable accommodation if needed. REPORTING RELATIONSHIP This position reports to department leadership. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Home Care Hours Per Week 37.5 Weekends Required? No Holidays Required? No Shift Days Posititon Status Full-Time Job Details Pay Range $16.64 - $23.3 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI279220461

Certified Home Health Aide

The Project Coordinator will support the Educational Travel team in managing the operational lifecycle of custom-designed educational tours. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. The ideal candidate will be proactive, collaborative, and passionate about delivering seamless travel experiences.&nbsp; This is a part-time (up to 30 hours a week), temporary position. Funding is available for 12 months. Department: Ed Travel ProgramsStatus: Part-time, temporary, hourlyLocation: Washington, DC (Hybrid work schedule of only 2 days in the office)&nbsp;Supervisor: Senior Director, Educational TravelAnticipated Start: ASAPRate: $29/hour___________________________________________________________________________________________________________________________ What You'll Do...Contracts &amp; Compliance<ul><li>Request and archive Certificates of Insurance (COIs) from tour operators.&nbsp;</li><li>Renew operator contracts (excluding new DMCs); draft updates, manage signatures, and maintain records.&nbsp;</li><li>Prepare and manage basic contracts for experts and tour directors (TDs), especially for repeat tours.&nbsp;</li></ul>Tours in Development<ul><li>Build Centaur (our tour management platform) entries for all upcoming tours, with a focus on late 2025 launches.&nbsp;</li><li>Assist with copywriting tasks including expert bios and hotel descriptions.&nbsp;</li><li>Manage the copy review pipeline: follow up with clients, streamline complex edits, and finalize content.&nbsp;</li><li>Source and organize marketing images for promotional use.&nbsp;</li><li>Add approved trips to the Launch feed system.&nbsp;</li></ul>Greenlight Tours<ul><li>Proofread Greenlight emails and verify room allocations in Centaur.&nbsp;</li><li>Send finalized Greenlight communications to operators.&nbsp;</li><li>Draft initial passenger itineraries for Program Managers to finalize.&nbsp;</li><li>Prepare TD materials including budgets, emergency contacts, and upload documents to ShareFile briefing books.&nbsp;</li></ul>Solar Eclipse 2026&nbsp;<ul><li>Prepare pre-departure documents and coordinate swag items (e.g., eclipse glasses, programs, t-shirts).&nbsp;</li><li>Draft passenger itineraries and schedule pre-departure meetings.&nbsp;</li><li>Proof final tour notes and ensure readiness for fall departures.&nbsp;</li></ul>To ApplyPlease upload your resume and a cover letter to our application form. Applications missing any of these components will not be considered. The successful completion of a background check, including professional/academic references, is required for this position. Application deadline: We encourage applicants to send their materials as soon as possible and before our best consideration date of November 15, 2025. To all recruitment agencies, ATA does not accept agency resumes. Please do not forward resumes to our jobs, ATA employees or any other company location. ATA is not responsible for any fees related to unsolicited resumes.&nbsp; An Equal Opportunity WorkplaceWe are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, genetic information, or any other protected characteristic under applicable law.&nbsp; If you have a special need that requires accommodation, please let us know. Description of the OrganizationAcademic Travel Abroad, Inc. is an educational travel and study abroad provider for many universities, cultural, and media organizations, as well as a growing number of commercial brands. We believe in celebrating and learning about people and cultures through travel and education. Riding the post-war wave of interest in travel to Europe, ATA launched operations in 1950 by assisting universities and institutions in the creation of group travel programs for their members. Every ATA program is designed to change perspectives, deepen understanding, and engage communities, showcasing the stories—both told and untold--of the places and people we visit.&nbsp; We're looking for...<ul><li>2+ years of professional experience in travel operations, event coordination, or project management.&nbsp;</li><li>Strong writing and editing skills; experience with travel copy preferred.&nbsp;</li><li>Familiarity with contract management and vendor coordination.&nbsp;</li><li>Proficiency in Centaur or similar CRM/tour management platforms.&nbsp;</li><li>Ability to manage multiple deadlines and communicate across teams.&nbsp;</li><li>Detail-oriented with a commitment to quality and accuracy.&nbsp;</li></ul> PI279238492

Project Coordinator-Educational Travel

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY The Nurse Care Manager utilizes expert clinical skills and a disease specific knowledge base to assist identified patients through the continuum of care in an effort to provide appropriate, quality care in a cost-effective manner. The Nurse Care Manager conducts daily assessments to identify high risk patients and manages their care during the acute care episode. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. QUALIFICATIONS EDUCATION: Graduate of an accredited school of nursing required. Bachelor's in Nursing preferred. LICENSE/CERTIFICATION: Current licensure as a Registered Nurse in the State of New Jersey and BLSHCP Certification required 6 months from date of hire or transfer required. For some specialties, a Master's degree in Nursing may be required, with an advanced practice nurse certification. EXPERIENCE: 5-7 years clinical experience required. Prior case management/insurance management experience preferred. Excellent interpersonal, written communication skills and computer literacy required as well as analytical and delegation skills. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS Demonstrates the technical competencies as established on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, blood borne pathogens, including exposure to infectious disease, hazardous substances, and potential injury. This position requires frequent walking and standing. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP The Nurse Case Manager at Mainland reports to the Case Management Divisional Manager and the Nurse Case Manager at City reports to the Case Management Director. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Nursing Hours Per Week 0.01 Weekends Required? No Holidays Required? No Shift Days Posititon Status Per Diem/Pool Job Details Pay Range $43 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI279219660

Registered Nurse - Case Manager Ambulatory

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY The Medical Assistant is responsible for providing patient care and support within the ambulatory setting. The Medical Assistant accurately completes patient interviews, collects appropriate specimens, assists the physician with patient exams, maintains departmental inventory, provides patient education, and ensures quality direct patient care and non-professional services as directed by Physician. This position is also responsible for performing the following as required by position: phlebotomy for diagnostic studies, CLIA waived testing. This position may also complete EKG's and drug and alcohol testing. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. As part of the Virtualist Program, this position is responsible for collecting patient intakes remotely and assisting in telehealth visits as directed by the physician. This position is not responsible for doing any hands-on patient exams and procedures, collecting specimens or phlebotomy for diagnostic studies. For this program, BLS certification is excluded. QUALIFICATIONS EDUCATION: High School Diploma or equivalent requiredGraduate of a Medical Assistant program required. LICENSE/CERTIFICATION: Certification in Phlebotomy ASCP preferred. BLSHCP certified within six months of hire or transfer. Must be a graduate of a post-secondary Medical Assistance program accredited by a national acceding agency, with a minimum of 330 hours of instruction, with special training around medication administration as per the NJ Board of Medical Examiners required. All Certified Medical Assistants must maintain active National Certification with a certifying agency approved by NJ (i.e. American Association of Medical Assistants (AAMA) National Center of Competency Testing (NCCT), National Health Career Association (NHA) or American Medical Technologist (AMT), Board of Medical Examiners (BME), required. As part of the Virtualist Program, BLS certification is excluded. EXPERIENCE: 1-3 years of prior experience in Ambulatory care preferred. Able to handle high volume of interactions with frequent interruptions required. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the medical office environment, blood borne pathogens, including exposure to infectious disease, hazardous substances, and potential injury. This position requires considerable reaching, stooping, kneeling, crouching, pushing, pulling, sitting, standing and walking. This position also requires long periods of telephone work. This position frequently lifts 25-50 lbs and occasionally lifts 50-100 lbs. Periodic traveling to other department locations is expected. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports to department leadership as assigned. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Medical Assistant Hours Per Week 37.5 Weekends Required? No Holidays Required? No Shift Days Posititon Status Full-Time Job Details Pay Range $20.04 - $29.07 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI279219315

Certified Medical Assistant - Cardiology - Manahawkin

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY The Business Intelligence Partner will collaborate with department business managers and operational leadership to define business problems and build solutions that provide meaningful insights to drive operational and financial improvement. This position requires advanced financial, analytical, and technical skills to help the organization drive successful performance. The Business Intelligence Partner performs detailed analyses of their assigned service line, developing dashboards to monitor performance and identifying issues and opportunities. QUALIFICATIONS EDUCATION: Bachelor's degree in a related field required, Master's degree preferred. (e.g., healthcare informatics, information systems) LICENSE/CERTIFICATION: n/a EXPERIENCE: The Business Intelligence Developer/Partner has a strong experience in SQL, including data transformation, stored procedures, and query optimization, along with proficiency in building dashboards using Power BI or Tableau. They have a solid understanding of healthcare data standards such as HIPAA, and experience working with EMR and claims-based data sets, with quality reporting preferred. Exposure to Python or R for automation is a plus. The role requires the ability to collaborate with stakeholders to define data needs, translate requirements into technical solutions, and effectively present insights to leadership. Experience with data integration, governance, and using analytics to drive operational improvements is also highly valued. PERFORMANCE EXPECTATIONS The Business Intelligence Partner plays a key role in advancing organizational goals by leveraging data to drive informed decision-making and operational improvements. This position is responsible for designing and executing complex SQL queries and scripts to extract, transform, and analyze data from multiple sources, ensuring accuracy and integrity throughout. The Partner collaborates closely with stakeholders to understand their data needs and business requirements, translating them into actionable technical specifications for effective BI solutions. They integrate data from various internal and external systems, including databases and spreadsheets, and work with vendors to develop custom data extracts and manage automated data exchanges. Using tools such as Power BI and Tableau, the Business Intelligence Partner builds interactive dashboards that provide clear and impactful data visualizations to business and operational leaders. Through in-depth data exploration and knowledge of relational database structures, they identify root causes of performance issues and deliver solutions that optimize efficiency, reduce costs, manage risk, and maintain regulatory compliance. The Partner also plays a key role in communicating analytical findings to stakeholders at all levels, including executive leadership, and offers recommendations to enhance the quality of healthcare delivery. Additionally, the Partner promotes a culture of collaboration by sharing insights, systems, and best practices with peers. They train and support end users in navigating and interpreting dashboards to support a self-service analytics environment. Finally, the Business Intelligence Partner actively monitors BI performance and contributes to the implementation of data governance policies to uphold data quality and security across the organization. WORK ENVIRONMENT This position requires sitting, standing, walking, and crouching for a majority of the workday. This position works with equipment such as computer terminal, fax machines, printer, and copier. This position may require occasional lifting. REPORTING RELATIONSHIP This position reports to Department Leadership. The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Finance Hours Per Week 40 Weekends Required? No Holidays Required? No Shift Days Posititon Status Full-Time Job Details Pay Range $60472 - $90806 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI279220346

Business Intelligence Partner

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY The Registered Nurse is a member of the interdisciplinary team working in collaboration with the Physician. The Registered Nurse utilizes the nursing care process consistent with their license and/or certification including initiation of culturally competent continuum of care including inpatient, outpatient and community settings. The Registered Nurse is responsible to oversee any necessary coordination of the interdisciplinary plan of care and provides for its consistency with the medical treatment plan. The patient care process includes: <ul> <li>Assessment - an orderly process consisting of the identification, gathering and organization of subjective and objective data pertaining to the patient/family/significant other, including physical, psychosocial, spiritual and cultural.</li> <li>Planning - an organized step in the process that consists of the identification of actual or potential problems and desired outcomes (goals) that result in a documented plan of care. The plan of care provides direction for the patient/family/significant other and interdisciplinary team.</li> <li>Intervention - the specific interventions or orders that are implemented consistent with the plan of care and medical treatment plan.</li> <li>Evaluation - a step in the process that involves determining the effectiveness of the interventions in achieving the plan of care and determining the conclusions concerning the achievement or lack of achievement of desired outcomes. The evaluation may initiate the need for reassessment and revisions to the problems, goals, plan of care, and interventions. This step provides for documentation of required actions. Based upon findings identified during assessment and reassessment:</li> <li>Patients have problems identified and prioritized relative to biophysical, psychological, environmental, self-care, educational and social status.</li> <li>Goals are identified consistent with the problem to provide direction for patient care and health promotion.</li> <li>Education is consistent with the identified problem and associated goals and is seen as critical to creating an environment that promotes patient empowerment</li> </ul> Employee may be required to perform Limited Laboratory Services to include patient identification and preparation for specimen collection, processing samples for testing, performing required quality control testing and instrument maintenance and function checks, monitoring, recording and reporting tests results to clinicians to include critical values, and maintaining competency/certification of the aforementioned tasks and duties. Licensed and registered care providers responsible for utilizing the care process relative to their scope of practice and knowledge base, may document the assessment, plan, intervention and Evaluation. All patient care activities are administered according to standards, procedural guidelines and organizational policy. The Registered Nurse actively supports performance improvement initiatives and provides leadership to other members of the patient care team. By participating in educational activities, the Registered Nurse assumes responsibility for continued professional and personal growth. Emergency Room: • City 2 years medical/ surgical and/ or emergency room experience preferred. • ACLS required within 6 months of hire or transfer • ATCN or TNCC is required within 24 months of hire or transfer • Minimum of 8 contact hours of education every 1 year in basic trauma assessment, intervention and stabilization; <ul> <li>Minimum of 8 contact hours of education every 1 year in basic stroke assessment, intervention and NIHSS to be completed by 6 months of hire and continuously maintained thereafter. </li> </ul> • PALS or ENPC attained within 12 months of hire or transfer. • Current staff is required to obtain CPI by 6/30/24. New Hires or transfers; CPI required within 6 months of hire and continuously maintained after Trauma Bay Trauma experience required; 2 years preferred. ACLS, PALS &amp; ATCN at time of hire. 3 Harmony Trauma/ICU 2 years medical/surgical experience preferred; Critical care experience preferred. ACLS Required at time of hire. ATCN required within 3 years from date of hire or transfer Intensive Care Unit (ICU)/(CTICU) 2 years medical/surgical experience preferred; Critical care experience preferred. ACLS required within 6 months from date of hire or transfer. CCRN preferred Cardiovascular ICU(CVU) 2 years critical care and Cardiovascular ICU experience preferred. ACLS required within 6 months from date of hire or transfer CCRN preferred. Heart and Vascular Unit (HVU) 2 years telemetry experience preferred. ACLS required within 6 months from date of hire or transfer 3 Harbor (PCU) 2 years telemetry Experience preferred. ACLS required within 6 months from date of hire or transfer 3 Pines/3 Central Medical/Surgical experience preferred. ACLS required within 6 months from date of hire or transfer (1 south/ 1 Meadow) Medical/Surgical experience preferred. ACLS required within 1 year from date of hire or transfer. 2South/2 Meadow, 5Harmony 7Harmony 4 Michigan Medical/Surgical experience preferred. 4Harmony Medical/Surgical experience preferred. ACLS required within 6 months from date of hire or transfer Med Surg/Cardiac/ Stroke Care (2West/2 Pines, 6 Harmony) Medical/Surgical experience preferred. ACLS required within 6 months from date of hire or transfer Pre-Admission Testing (PAT) Medical/Surgical experience preferred. Operating Room Medical/Surgical and operating room experience preferred.Effective 1/1/25, all new OR team members must scrub and/or learn to scrub during their orientation within six months. ACLS required by 12/31/24 for all RNs in the City OR. CNOR preferred. ACLS preferred. PACU/Same Day Surgery/ Recovery Room Critical care or PACU experience required. ACLS required at time of hire or transfer PALS required within 6 months from date of hire or transfer. Intervention Radiology (radiation special procedure adm ) 2 years medical/surgical experience preferred; Interventional and Critical Care experience preferred. ACLS at time of hire or transfer PALS required within 1 year from date of hire or transfer. Cath Lab (cath lab holding, Electrophysiology (EP)) Critical care, emergency room, cath-lab or telemetry experience preferred; ACLS at time of hire or transfer Endoscopy 2 years medical/surgical experience preferred; Endoscopy, telemetry and critical care experience preferred. ACLS required within 6 months from date of hire or transfer PALS, CCRN, and CGRN preferred. Radiation Oncology (cancer center institute) Oncology experience preferred. OCN preferred. Medical Oncology Infusion Services (Cancer Center Institute) Oncology experience preferred ONS Chemotherapy and Biotherapy Competency Provider required within 6 mos. from date of hire or transfer. OCN preferred Structural Heart 2 years' experience in cardiology Able to perform: Phlebotomy EKG IV insertion ACLS required at time of hire or transfer QUALIFICATIONS EDUCATION/LICENSE: <ul> <li>Graduate of an accredited school of nursing; BSN preferred. </li> <li>Nurses hired without BSN must be enrolled in a BSN program within 1 year and completion within 3 years.</li> <li>Current Licensure as a Registered Nurse in the State of New Jersey or current multi state license required.</li> <li>BLS required. </li> <li>Valid NJ Driver's License is required for all employees in the Adult and Child Partial Programs.</li> </ul> EXPERIENCE: Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. Specialty Experience Advanced Certification Required Certification Preferred Emergency Room: • Mainland • Satellite Hammonton 2 years medical/ surgical and/ or emergency room experience preferred. • ACLS required within 6 months of hire or transfer • Minimum of 8 contact hours of education every 1 year in basic trauma assessment, intervention and stabilization; <ul> <li>Minimum of 8 contact hours of education every 1 year in basic stroke assessment, intervention and NIHSS to be completed by 6 months of hire and continuously maintained thereafter. </li> </ul> • PALS or ENPC attained within 12 months of hire or transfer. • Current staff is required to obtain CPI by 6/30/24. New Hires or transfers; CPI required within 6 months of hire and continuously maintained after Wound Care Medical/Surgical experience preferred. • ACLS required within 6 months from date of hire or transfer. • Wound care and HBO Training course through Healogics is required within 1 year from date of hire or transfer. Psychiatry (1 West/1 Pines &amp; Psychiatric Intervention Program (PIP) ) Medical/Surgical and psychiatry experience preferred. • (QPRT) annual education required within 6 months from date of hire or transfer <ul> <li>Current staff is required to obtain CPI by 6/30/24. New Hires or transfers; CPI required within 6 months of hire and continuously maintained after</li> </ul> Acute Partial/Child Adolescent Program Experience in behavioral health setting required. Crisis intervention Prevention Preferred; tracked by department leadership. Valid NJ Driver's License is required for all employees in the Adult and Child Partial Programs. Labor and Delivery (L&amp;D) 2 years labor and delivery experience preferred ACLS required within 6 months from date of hire or transfer. NRP required within 1 year from date of hire or transfer. Neonatal Intensive Care Unit (NICU) 2 years Neonatal Intensive Care Unit experience preferred. NRP required within 1 year from date of hire or transfer. Mother/Baby Unit (OB) 2 years mother/baby experience preferred. NRP required within 1 year from date of hire or transfer. Perinatology/ Material Fetal Medicine (MFM) 3 years labor and delivery experience preferred. EFM-C certification within 12 months Pediatrics Medical/Surgical experience preferred; Pediatric experience strongly preferred. PALS required within 1 year from date of hire or transfer. PERFORMANCE EXPECTATIONS Demonstrates the ability to perform the department specific competencies as listed on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, blood borne pathogens, including exposure to infectious disease, hazardous substances, and potential injury. <ul> <li>considerable reaching, stooping, kneeling and crouching</li> <li>extensive standing and walking, including stairs</li> <li>lifting approximately 25-50 pounds frequently</li> <li>lifting approximately 50 to 100 pounds with assistance occasionally</li> <li>pushing and pulling of heavy equipment</li> </ul> Some departments require the ability to distinguish colors. Essential functions of this position are listed on the department specific Assessment and Evaluation Tool. WORK ENVIRONMENT IN THE ELECTROPHYSIOLOGY LAB &amp; PROCEDURAL AREAS Potential for exposure to the hazards and risk of the hospital environment, blood borne pathogens, including exposure to infectious disease, hazardous substances, latex exposure, including radiation exposure and potential injury. <ul> <li>considerable reaching, stooping, kneeling and crouching</li> <li>extensive standing (wearing lead) and walking, including stairs</li> <li>lifting approximately 25-50 pounds frequently</li> <li>lifting approximately 50 to 100 pounds with assistance occasionally</li> <li>pushing and pulling of heavy equipment.</li> <li> <ul> <li>transporting patients on stretchers unassisted</li> <li>manual dexterity to hand off instruments</li> <li>maneuver in small work areas congested with cords, foot pedals and various </li> </ul> equipment consoles <ul> <li>move patients from beds/stretchers to procedure tables and from procedure tables to </li> </ul> stretchers or beds <ul> <li>Some departments require the ability to distinguish colors.</li> </ul> Essential functions of this position are listed on the department specific Assessment and Evaluation Tool UNIT POPULATIONS SERVED Core competencies will be assessed primarily on the following patient population(s) serviced: Bariatric Morbid obese adult with all comorbid illness/conditions, including but not limited to: cardiac/cardiovascular, metabolic; renal, pulmonary, etc. Cath Lab Cardiac/vascular conditions and diseases including but not limited to: CAD, carotid stenosis, renal stenosis, PVD, etc. Critical Care Acute medical/surgical care of skeletal muscular, renal orthoconditions and diseases including but not limited to: AMI, CAD, PVD, CVA/TIA, COPD, CHF, shock, renal failure, metabolic disorders, etc. Behavioral Health Behavioral health illnesses including but not limited to bipolar disorder, schizophrenia, depression, psychosis, etc.. Endoscopy Chronic pain management, endoscopic procedures of cardiovascular, GI, pulmonary conditions and disease, etc.. Emergency Department Triage, assess and treat patients of all age presenting for emergency care for all body systems, conditions and diseases including but not limited to: coronary, pulmonary, neuro, skeletal muscular, GI/metabolic, GU/renal, GYN, integumentary, etc.. Intermediate Care Monitored post-surgical care including but not limited to neuro, GI, GU/GYN, peripheral vascular interventions, orthopedic procedures, etc.. Medical diagnoses including but not limited to: cardiac, pulmonary, neuron, GI, VCA/TIA and renal conditions, etc.. Medical Surgical Medical/Surgical diagnoses including but not limited to orthopedic, neuron, GI, GU/GYN, renal, metabolic, pulmonary systems and those requiring isolation/precautions. Telemetry/Medical/Surgical Cardiac/cardiovascular, neuro, GI conditions and diseases including not limited to: CAD, PVD, COPD, CHF, metabolic disorders, etc. Telemetry/Stroke Cardiac/cardiovascular, neuron, renal, GI conditions and diseases including but not limited to: CAD, PVD, CVA/TIA, COPD, CHF, metabolic disorders, etc. Wound Care Ostomy diversion surgeries, wound care, pressure sore/ulcer etc.. Structural Heart Adults with Structural Heart disease and other comorbid conditions including but not limited to: CAD, PAD, Heart Failure, Lung disease, Obesity, Diabetes, Arrhythmias REPORTING RELATIONSHIP This position reports to the patient care unit or department leadership. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.</li> </ul> Job Category Nursing Hours Per Week 37.5 Weekends Required? Yes Holidays Required? Yes Shift Varies Posititon Status Full-Time Job Details Pay Range $42.5 - $62 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI279221752

Registered Nurse - Emergency Department City Campus - Full Time

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description TITLE: Physician Advisor JOB CODE: 1913 EXEMPT: X NON-EXEMPT: DATE: 7/14 REVISED: POSITION SUMMARY The Physician advisor provides high quality, cost-effective patient care that supports established specialty practice objectives and strategic organizational goals. The physician advisor works collaboratively with physician leaders, all medical staff, administration and staff to improve clinical outcomes. The Physician participates in quality improvement efforts organization-wide and plays an active role as a member of medical staff committees. The Physician maintains current technical knowledge and seeks educational and professional opportunities to enhance clinical practice and competency. The Physician assists the Senior Medical Director of Quality &amp; Analytics and the AVP for Care Management in the carrying out of the System Utilization Review Plan. Included, but not limited to, concurrent and retrospective admission and continued stay reviews, denials and audit management, analyzing and leading performance improvement in utilization and denial management, and presentation at utilization review meetings and functions. The Physician partners with Health Information Management and the Clinical Documentation Excellence teams to develop standards and deliver education to providers for enhanced documentation in preparation for ICD-10 and beyond. The Physician partners with the Care Management team to provide medical leadership with regards to their work streams, interfaces with providers and finance, analytics capture and reporting and other opportunities for enhancement of the care management process. Other responsibilities include • Assist with external government and commercial audits by providing medical expertise and insight before and during the audit process. • Timely Admission and Continued Stay Reviews in MCCM • Prospective denial appeals as required • Provide assistance to the government audits/denials team and the Denials Specialist team working administrative denials • Physician oversight of the DNFB (discharged not final billed), CMS 1-day certification and insurance query processes, including necessary appeals • Commercial retrospective denials, including HAC (hospital-associated conditions) • Assist with clarification of order status for extended stay recovery, observation and admission • Provide physician advisement to the clinical documentation excellence current state query process, analysis and preparation and conversion to ICD-10 • Attend and participate in regular meetings of the Utilization Review Committee, Care Management teams, Clinical Documentation Excellence program, Finance Interdepartmental group, and ICD-10 workgroup. • Assist with insurer audits as they occur throughout the year QUALIFICATIONS EDUCATION: Graduate of an accredited school of medicine LICENSE/CERTIFICATION: Currently licensed to practice medicine with the State of New Jersey. Board Certification within specialty and membership on the staff of Atlantic City Medical Center. CDS and DEA registration unencumbered. EXPERIENCE: Completion of accredited residency program. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS The physician demonstrates the clinical competencies as established on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, blood borne pathogens, including exposure to infectious disease, hazardous substances, and potential injury. Essential functions of this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports to the Senior Medical Director of Quality &amp; Analytics. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Job Category Physician Hours Per Week 40 Weekends Required? Yes Holidays Required? Yes Shift Days Posititon Status Full-Time Job Details Pay Range $300000 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI279219409

Physician Advisor

America’s Test Kitchen is seeking an organized and detail oriented Production Project Manager to oversee the logistics, coordination, and execution of marketing video projects. This role is integral to supporting our in-house video marketing team by ensuring smooth production workflows.

The ideal candidate is a strong project manager and/or production coordinator with experience in planning and executing video logistics and has a deep understanding of short-form video production. We are looking for someone that thrives in a creative environment and enjoys bringing ideas to life using visuals, audio and motion. A passion for food media is a plus.

<h3>Key Responsibilities</h3>

Production Project Management 

<ul>
	<li>Support the Supervising Producer, Marketing Video in optimizing and maintaining end-to-end video production processes, including pre-production, shoot production and post-production phases.</li>
	<li>Maintain and optimize production timelines, project management tools, and asset management systems to ensure timely delivery of all video marketing assets across multiple platforms.</li>
	<li>Serve as the central point of contact for all in-house marketing video production needs, streamlining communication between culinary, creative and social teams.</li>
	<li>Collaborate with producers who own day-to-day project delivery; provide operational support, oversight, and escalation management when needed.</li>
	<li>Document and refine production processes, identifying opportunities to improve efficiency, consistency, and clarity across the team</li>
	<li>Facilitate pre-production logistics, including shoot planning, call sheets, and coordination with internal resources</li>
	<li>Maintain video team gear inventory tracking and organization</li>
	<li>Handle legal/compliance issues such as copyright, appearance releases, and proper licensing of music or footage.</li>
</ul>

<h3>Qualifications</h3>

<ul>
	<li>3-5 years of production or project management experience, ideally in a content-driven environment (social, lifestyle, or food media preferred).</li>
	<li>Strong organizational and problem-solving skills and experience managing production calendars, workflows, resources, and deliverables across multiple stakeholders.</li>
	<li>Demonstrated ability to streamline processes, document workflows, and identify opportunities to improve team efficiency.</li>
	<li>Familiarity with social-first content workflows and short &amp; mid-form video production.</li>
	<li>Excellent communication skills and the ability to thrive in a collaborative, cross-functional environment and translate creative direction into actionable project plans and timelines.</li>
	<li>Working knowledge of production workflows, including asset tracking and pre- and post-production processes</li>
	<li>Proficiency in project management software (e.g., Wrike, Notion, Asana, Monday).</li>
	<li>A passion for food, cooking, and ATK’s mission is strongly preferred.</li>
</ul>

This position is located in our Boston, MA office in the Seaport district. It is the expectation that the person in this role will work a hybrid schedule of 3 days per week (Tuesday, Wednesday &amp; Thursday) in the office and 2 days per week remotely.

Salary Range: $63,500 - $70,000

About America’s Test Kitchen

The mission of America’s Test Kitchen (ATK) is to empower and inspire confidence, community, and creativity in the kitchen. Founded in 1992, the company is the leading multimedia cooking resource serving millions of fans with TV shows (America’s Test Kitchen, Cook's Country, and America’s Test Kitchen: The Next Generation), award-winning magazine (Cook’s Illustrated) and limited-edition newsstand issues, cookbooks, a podcast (Proof), FAST channels, short-form video series, and the ATK Essential Membership for digital content. Based in a state-of-the-art 15,000-square-foot test kitchen in Boston’s Seaport District, ATK has earned the trust of home cooks and culinary experts alike thanks to its one-of-a-kind processes and best-in-class techniques. Fifty full-time (admittedly very meticulous) test cooks, editors, and product testers spend their days tweaking every variable to find the very best recipes, equipment, ingredients, and techniques. Learn more at <a href="https://www.americastestkitchen.com/" target="_blank">https://www.americastestkitchen.com/</a>.

Why America’s Test Kitchen:

We're passionate about cooking, and about creating the best place to work. We're small enough for your ideas to make a big impact, and large enough to offer you opportunities to grow professionally at any stage of your career. We want you to take risks and make mistakes — that's how innovation happens in our test kitchen, in our offices, and in life.

We at <a href="https://www.americastestkitchen.com/guides/about-us/diversity-equity-inclusion" target="_blank">America’s Test Kitchen</a> believe food media can be a powerful force for social change. We are passionate about building an inclusive workforce that represents many different cultures, backgrounds, abilities, identities, and perspectives.

We welcome your application. PI279240053

Production Project Manager

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY The Patient Access Associate I will perform duties after an eight week training program under the supervision of the Patient Access Leadership Team and Revenue Cycle Quality &amp; Assurance Training Team. This position is a customer service champion responsible for delivering great customer service at each entry point throughout the health system. This position supports organizational goals by providing high level, quality customer service, participating in performance improvement efforts, demonstrating a commitment to teamwork and cooperation while verifying and preparing all patient accounts for inpatient and outpatient billing in order to maximize payment for Hospital and Clinic services from all sources. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES <ul> <li>Responsible for the patient pre-registration, registration, general admissions, and financial assistance processing. </li> <li>Will be knowledgeable of state and federal government funding programs such as Medicare, Medicaid, TRICARE/CHAMPUS, Workers' Compensation; No Fault Auto, and commercial insurance payers.</li> <li>Will be knowledgeable of billing and reimbursement guidelines and methodologies for state and federal government and non-government payers; insurance terminology; basic medical terminology, EMTALA, HIPAA privacy, and compliance practices. </li> <li>Ensures all demographic and insurance information is obtained and correct, and scans IDs and insurance cards, as needed. Sends query for insurance eligibility information provided by the patient and/or representative to validate eligibility and benefit information and accurately document in the registration system. Informs patient of insurance in/out of network status, as appropriate. Accurately completes the Medicare Secondary Payer Questionnaire on all Medicare eligible patients.</li> <li>Verifies insurance information through payor contact via telephone, online resources, or electronic verification system.</li> <li>Responsible for verifying diagnosis codes and completing medical necessity checks for Medicare. The Patient Access Associate I must have basic knowledge of ICD-10 in order to ensure accurate diagnosis entry for reimbursement. </li> <li>Identifies and obtains payor authorizations, pre-certifications, and/or referrals. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. Responsible for communicating to service line partners of situations where rescheduling is necessary due to lack of authorization and/or limited benefits and is approved by clinical personnel.</li> <li>In working inpatient accounts, is held responsible for timely notification to payers of the patient's admission to the facility.</li> <li>Identifies all patient financial responsibilities, calculates estimates, collects all payments due, including current estimated liabilities, outstanding balances and self-pay deposits, posts payment transactions in the system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. Responsible for all estimates requested for consumer shopper comparison.</li> <li>Appropriately collects and/or sets payment arrangements with patients of their representative, scheduling payments on deposits due, which may include screening of patients for enrollment in available credit option programs. Documents all attempt for collections, using approved verbiage, timely, and consistently. Proactively seeks assistance to improve collections.</li> <li>Ensures all patients with questions or concerns regarding their bills are referred to the appropriate resource, to include initiation of financial counseling, when appropriate.</li> <li>Documents pertinent activity on the patient account via notes.</li> <li>Maintains a current and thorough knowledge of utilizing online and system tools available, working from manual reports during system downtime.</li> <li>The Patient Access Associate I communicates and collaborates with Patient Access team members and other ancillary departments as needed.</li> <li>Attends all required training and in-services and passes all competency tests associated with the in-services.</li> <li>May be responsible for additional duties as assigned with respect to the Patient Access job scope.</li> </ul> QUALIFICATIONS EDUCATION AND EXPERIENCE: <ul> <li>High school diploma or equivalent required. </li> <li>0-1 year experience in Healthcare registration or relevant customer service environment required.</li> <li>Previous experience in a physicians' office or hospital setting is preferred.</li> <li>The Patient Access Associate I can perform job duties based on department procedure and protocol; may require direct oversight</li> </ul> LICENSE/CERTIFICATION: <ul> <li>Healthcare Financial Management Association - HFMA (CRCR) Certified Revenue Cycle Representative certification required within 120 days of hire or transfer. Current incumbents required to obtain certification by 10/1/2025.</li> </ul> KNOWLEDGE AND SKILLS: <ul> <li>Ability to communicate effectively both verbally and in writing is sufficient to perform the essential functions; read, understand, and apply policies and guidelines; obtain information from a variety of sources is required.</li> <li>Knowledge of general computer and data entry functions required.</li> <li>Excellent communication, customer service, organizational and analytical skills required.</li> <li>Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment. Ability to keep up in very fast-paced environment required.</li> <li>Candidates must continuously display professionalism, courtesy and respect to all customers that always mirror AtlantiCare's Values/Behaviors.</li> <li>Candidate must have reliable means of transportation.</li> <li>Bilingual preferred.</li> </ul> . PERFORMANCE EXPECTATIONS <ul> <li>Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.</li> <li>Must pass annual recertification with score of 95% or better. This requirement is expected to be maintained every year. Staff members will be required to re-take training and exam until they obtain the appropriate grade or disciplinary action will be taken in regards for performance.</li> <li>Maintains a high accuracy rate of 98% or higher and established productivity rates for Key Performance Indicators (KPI) such as cash collections wait and TAT times, pre-registration and registration productivity. </li> <li>The Patient Access Associate has the opportunity for advancement to Patient Access Associate II if all of the above requirements are satisfied and the Patient Access Associate has been in the role for 15 months.</li> </ul> WORK ENVIRONMENT <ul> <li>Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. </li> <li>This position requires reaching, stooping, kneeling, and crouching approximately 25% of the workday. This position also requires pushing and pulling computers on wheels approximately up to 100% of the day if assigned to the Emergency Department or Labor and Delivery. High volume fast-paced environment. </li> <li>High volume fast-paced environment.</li> <li>The essential functions for this position are listed on the Assessment and Evaluation Tool.</li> </ul> The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Billing / Insurance Hours Per Week 0.01 Weekends Required? Yes Holidays Required? Yes Shift Days Posititon Status Per Diem/Pool Job Details Pay Range $17.5 - $25.17 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI279219695

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