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JOB POSTINGService and Support AdministratorSummary:&nbsp; Under the general supervision of the Director of Service and Support Administration and the direct supervision of the Service and Support Administration Managers, this position is responsible for the development of a person-centered plan for individuals that promotes self-determination.&nbsp;Assists individuals and their families/guardians to explore and obtain services and supports from variety of sources.&nbsp;Assures that services delivered are in compliance with Federal, State, local rules, regulations, statutes, standards as well as Board policy, regulations and procedures and related Operating Plans.&nbsp; Must strive to meet the Agency mission. and exemplify the Agency's core values. &nbsp;Essential Duties and Responsibilities:&nbsp;include the following. Other duties may be assigned.&nbsp;<ul><li>Coordinates the ongoing Individual Service Plan (ISP) process, to include thorough assessment of individuals served, coordination of ISP team meetings, development of a comprehensive ISP, ongoing reviews to ensure services and supports are provided in accordance with the ISP, verifies the ISP is designed to ensure health, safety and welfare, reflect current level of needs and services as based upon the results of the assessment process and expressed preference of individuals served.&nbsp; Ensures achievement of outcomes that are important to the individual and outcomes that are important for the individual are included in the ISP.&nbsp; &nbsp; &nbsp; &nbsp;As the team leader, addresses the balance of and any conflicts between what is important to the individual and what is important for the individual.&nbsp; &nbsp;</li><li>For assigned cases, coordinates ISP meetings in keeping with the philosophy of self-determination, plans services to meet assessed needs through one single unified ISP.&nbsp; Develops an ISP that supports the concepts and principles of self-determination in accordance with standards as defined through the Ohio Department of Developmental Disabilities rules and MCBDD policies and procedures.&nbsp; &nbsp; &nbsp; These self-determination principles and concepts will include individual’s choice of service providers, development of individuals budgets/personal resources, and individual control of services to the extent feasible for each person served.&nbsp;</li><li>Completes the writing of Individual Service Plans (ISPs) within the guidelines established by the SSA department so that the ISP is distributed to the team prior to service delivery date.&nbsp; communicates service dates, corrections, suspensions, disenrollment to Waiver Administration, coordinating changes, ISP revision/reviews, and preventative measures when applicable.&nbsp;</li><li>Will comply with all local, State, Federal rules regulations, statutes, and standards, including DODD and CMS interpretation of said rules.&nbsp;</li><li>Provides support and solicits active participation by the individual and significant others of their choice in the planning process.&nbsp;</li><li>Recommends as a team leader on each assigned individual’s ISP team, or a Medina County DD Board representative for an ICF (as assigned), so that a unified community plan of service can be developed.&nbsp;</li><li>Acts as primary point of coordination for person and between team members for the ISP. Attends meetings, hearings, etc. at sites located throughout the county and state. Assists individuals/families to exercise their rights (due process, access to financial rights and benefits, etc.).&nbsp; &nbsp; &nbsp; Provides feedback regarding the results of the ongoing service review process to individual/family and other appropriate parties. Assists the individual and their family with negotiating services, solving problems, addressing barriers, and making adjustments to the ISP as needed.&nbsp;</li><li>Promote the involvement of agencies/individuals to arrange services that significantly impact the life of the individual while eliminating duplication.&nbsp; Assist the individual in obtaining appropriate agency or community-based services.&nbsp;</li><li>Maintain records and reports in a timely and accurate manner, consistent with accreditation and regulatory standards or contracted agreement.&nbsp;</li><li>Complies with guidelines established by DODD and the Medina Board of Developmental Disabilities regarding reporting of alleged abuse and/or neglect and other incidents as outlined in OAC 5123:1-17-02: Major Unusual Incidents.&nbsp;</li><li>Maintain contact with the person served and all ISP team members in addition to maintaining effective working relationships with staff of other agencies and facilities, families, and the public.&nbsp;</li><li>May arrange for transportation for individuals or may provide transportation as a last resort.</li><li>Provides consultation to staff on specific cases.&nbsp;</li><li>In accordance with DODD requirements, will be responsible for documenting daily and submitting monthly Medicaid Waiver billing documentation in accordance with the Targeted Case Management and / or Medicaid Administrative Claiming Guide. Attends all required Targeted Case Management documentation and/or Medicaid Administrative Claiming training; identifies any training needs, and requests training and support to ensure complete and accurate documentation.</li></ul>Qualifications:&nbsp;Bachelor's degree (B. A.) from four-year college or university required.&nbsp;Applicant must meet the additional requirements as follows<ul><li>To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, internal network functions, and Word Processing software.&nbsp; Must meet agency computer literacy requirements.&nbsp;</li><li>Must meet eligibility requirements for DODD Service and Support Certification.&nbsp;</li><li>Valid State of Ohio driver’s license required.&nbsp; Must meet agency driving requirements.&nbsp;</li><li>Must be available to work outside normal program hours and on a rotating "on-call" basis. Must be available to work a varied and flexible schedule to meet the needs of assigned individuals. Must be able to travel to various community-based sites or programs.&nbsp; Not all sites/environments are accessible regarding individuals with mobility issues.&nbsp;</li><li>Must meet all other agency employment requirements.&nbsp;</li><li>Must meet all requirements as outlined on the attached job description.</li></ul>Salary: At least $46,603 annually; to commensurate with education and experienceHours: Full-time exempt positionAvailable:&nbsp; Immediate StartDate Posted:&nbsp;September 30th 2025How to Apply:&nbsp; Submit employment application and resume to <a href="mailto:jobapps@mcbdd.org" target="_blank">jobapps@mcbdd.org</a>Questions:&nbsp; Please contact Katie Cantrell (Human Resources Clerk) at 330-725-7751 ext. 288The Medina County Board of Developmental Disabilities is an Equal Opportunity EmployerPosting Removal Date November 28th 2025

Medina County Board of Developmental Disabilities

Service and Support Administrator

Service and Support AdministratorSummary:&nbsp; Under the general supervision of the Director of Service and Support Administration and the direct supervision of the Service and Support Administration Managers, this position is responsible for the development of a person-centered plan for individuals that promotes self-determination.&nbsp;Assists individuals and their families/guardians to explore and obtain services and supports from variety of sources.&nbsp;Assures that services delivered are in compliance with Federal, State, local rules, regulations, statutes, standards as well as Board policy, regulations and procedures and related Operating Plans.&nbsp; Must strive to meet the Agency mission. and exemplify the Agency's core values. &nbsp;Essential Duties and Responsibilities:&nbsp;include the following. Other duties may be assigned.&nbsp;<ul><li>Coordinates the ongoing Individual Service Plan (ISP) process, to include thorough assessment of individuals served, coordination of ISP team meetings, development of a comprehensive ISP, ongoing reviews to ensure services and supports are provided in accordance with the ISP, verifies the ISP is designed to ensure health, safety and welfare, reflect current level of needs and services as based upon the results of the assessment process and expressed preference of individuals served.&nbsp; Ensures achievement of outcomes that are important to the individual and outcomes that are important for the individual are included in the ISP.&nbsp; &nbsp; &nbsp; &nbsp;As the team leader, addresses the balance of and any conflicts between what is important to the individual and what is important for the individual.&nbsp; &nbsp;</li><li>For assigned cases, coordinates ISP meetings in keeping with the philosophy of self-determination, plans services to meet assessed needs through one single unified ISP.&nbsp; Develops an ISP that supports the concepts and principles of self-determination in accordance with standards as defined through the Ohio Department of Developmental Disabilities rules and MCBDD policies and procedures.&nbsp; &nbsp; &nbsp; These self-determination principles and concepts will include individual’s choice of service providers, development of individuals budgets/personal resources, and individual control of services to the extent feasible for each person served.&nbsp;</li><li>Completes the writing of Individual Service Plans (ISPs) within the guidelines established by the SSA department so that the ISP is distributed to the team prior to service delivery date.&nbsp; communicates service dates, corrections, suspensions, disenrollment to Waiver Administration, coordinating changes, ISP revision/reviews, and preventative measures when applicable.&nbsp;</li><li>Will comply with all local, State, Federal rules regulations, statutes, and standards, including DODD and CMS interpretation of said rules.&nbsp;</li><li>Provides support and solicits active participation by the individual and significant others of their choice in the planning process.&nbsp;</li><li>Recommends as a team leader on each assigned individual’s ISP team, or a Medina County DD Board representative for an ICF (as assigned), so that a unified community plan of service can be developed.&nbsp;</li><li>Acts as primary point of coordination for person and between team members for the ISP. Attends meetings, hearings, etc. at sites located throughout the county and state. Assists individuals/families to exercise their rights (due process, access to financial rights and benefits, etc.).&nbsp; &nbsp; &nbsp; Provides feedback regarding the results of the ongoing service review process to individual/family and other appropriate parties. Assists the individual and their family with negotiating services, solving problems, addressing barriers, and making adjustments to the ISP as needed.&nbsp;</li><li>Promote the involvement of agencies/individuals to arrange services that significantly impact the life of the individual while eliminating duplication.&nbsp; Assist the individual in obtaining appropriate agency or community-based services.&nbsp;</li><li>Maintain records and reports in a timely and accurate manner, consistent with accreditation and regulatory standards or contracted agreement.&nbsp;</li><li>Complies with guidelines established by DODD and the Medina Board of Developmental Disabilities regarding reporting of alleged abuse and/or neglect and other incidents as outlined in OAC 5123:1-17-02: Major Unusual Incidents.&nbsp;</li><li>Maintain contact with the person served and all ISP team members in addition to maintaining effective working relationships with staff of other agencies and facilities, families, and the public.&nbsp;</li><li>May arrange for transportation for individuals or may provide transportation as a last resort.</li><li>Provides consultation to staff on specific cases.&nbsp;</li><li>In accordance with DODD requirements, will be responsible for documenting daily and submitting monthly Medicaid Waiver billing documentation in accordance with the Targeted Case Management and / or Medicaid Administrative Claiming Guide. Attends all required Targeted Case Management documentation and/or Medicaid Administrative Claiming training; identifies any training needs, and requests training and support to ensure complete and accurate documentation.</li></ul>Qualifications:&nbsp;Bachelor's degree (B. A.) from four-year college or university required.&nbsp;Applicant must meet the additional requirements as follows<ul><li>To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, internal network functions, and Word Processing software.&nbsp; Must meet agency computer literacy requirements.&nbsp;</li><li>Must meet eligibility requirements for DODD Service and Support Certification.&nbsp;</li><li>Valid State of Ohio driver’s license required.&nbsp; Must meet agency driving requirements.&nbsp;</li><li>Must be available to work outside normal program hours and on a rotating "on-call" basis. Must be available to work a varied and flexible schedule to meet the needs of assigned individuals. Must be able to travel to various community-based sites or programs.&nbsp; Not all sites/environments are accessible regarding individuals with mobility issues.&nbsp;</li><li>Must meet all other agency employment requirements.&nbsp;</li><li>Must meet all requirements as outlined on the attached job description.</li></ul>Salary: At least $46,603 annually; to commensurate with education and experienceHours: Full-time exempt positionAvailable:&nbsp; Immediate StartDate Posted:&nbsp;August 28th 2025How to Apply:&nbsp; Submit employment application and resume to <a href="mailto:jobapps@mcbdd.org" target="_blank">jobapps@mcbdd.org</a>Questions:&nbsp; Please contact Katie Cantrell (Human Resources Clerk) at 330-725-7751 ext. 288The Medina County Board of Developmental Disabilities is an Equal Opportunity Employer

<h4>Our Culture</h4>EDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.We service more than&nbsp;200,000&nbsp;customers in&nbsp;24&nbsp;states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022, 2023 and 2024 as one of the Top Ten Propane Marketers by&nbsp;LP Gas Magazine. Since our inception in 2012, EDP has helped more than 44 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved.Responsibilities:<ul><li>Install tanks adhering to all state and local requirements including NFPA 58 and 54.</li><li>&nbsp;If applicable, complete training and testing for all required state licenses and certifications.</li><li>&nbsp;Immediately report all incidents and accidents to the General Manager.</li><li>Maintain a Class B CDL with Tanker and Hazmat endorsements as required.</li><li>Seasonal Support: Assist with deliveries by driving a delivery vehicle, as necessary.</li><li>&nbsp;Accurately complete and submit service orders daily.</li><li>Perform daily inspections (DVIR) of the truck, maintaining it in excellent working condition.</li><li>Accurately document and bill for all parts used, following sales proposals for pricing.</li><li>Frequent bending, squatting, lifting, and carrying heavy equipment or materials (up to 75 pounds).</li><li>This role includes on-call responsibilities, as the needs of the company require that you work past your regular departure time or otherwise outside of your regular work hours</li></ul>Minimum Education:<ul><li>High school diploma, GED, or equivalent training and experience.</li></ul>Minimum Work Experience:<ul><li>Basic understanding of computer concepts and usage</li><li>2-3 years of experience in propane, HVAC, or a related field preferred</li><li>Familiarity with propane systems, regulations, and industry standards.</li><li>Strong technical aptitude and ability to learn propane systems and installation practices.</li><li>Excellent communication skills, customer service orientation, and professional appearance.</li><li>Ability to work independently and as part of a team in various environments and weather conditions.</li><li>Basic computer skills for completing service orders and maintaining documentation.</li></ul>Required Licenses, Certifications, Registrations:<ul><li>Class B CDL License</li><li>Tanker/ Hazmat Endorsement Required</li></ul> <h4>We Offer Amazing Benefits!</h4>In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families.Our benefits program allows you to customize your coverage, to select the best plans to meet your family’s needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes.<ul><li>Medical Insurance – multiple options to choose from</li><li>Dental Insurance</li><li>Voluntary Vision Insurance</li><li>Health Savings Account</li><li>Flexible Spending Account</li><li>Confidential Employee Assistance Program (EAP)</li><li>Voluntary Supplemental Life and AD&amp;D Insurance</li><li>Voluntary Short-Term Disability</li><li>401(K) with Company Match</li><li>Tuition Reimbursement</li><li>Propane discount</li></ul>As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:<ul><li>Paid Holidays &amp; Time Off</li><li>$50,000 Basic Life/AD&amp;D benefit</li><li>Long Term Disability</li></ul>Pay-$28-$30 per hour, depending on experience&nbsp;Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Service Technician

<h4>This job posting is by invite only. Please do not apply to this posting if you have not been sent this link directly.</h4>To begin our contingent worker process, please click Apply to enter your information in Workday. This will allow us to get you set up in our HR System.

CorroHealth

Subcontractor -General

Our CultureEDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.We service more than&nbsp;200,000&nbsp;customers in&nbsp;24&nbsp;states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022, 2023 and 2024 as one of the Top Ten Propane Marketers by&nbsp;LP Gas Magazine. Since our inception in 2012, EDP has helped more than 44 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved.Responsibilities:<ul><li>Handles customer service inbound and outbound telephone calls in a friendly and courteous manner. Works with customers daily to sustain and improve business relationships.</li><li>&nbsp;Assists General Manager in managing customer growth and retention activities by serving as liaison between customer and Service Center to ensure customer needs are being met.</li><li>Ensure all customer concerns are handled professionally, following up to confirm customer satisfaction.</li><li>&nbsp;Participates in outbound calling campaigns to retain existing customers and regain lost customers.</li><li>&nbsp;Participates in outbound efforts to collect balances on past due customers.</li><li>Assists in the delivery and service process by addressing and correcting routing exceptions.</li><li>&nbsp;Provides general administrative support by assisting in drafting and communication of internal coordination documentation, processes/procedures, customer retention activities, reports, general filing, daily route paperwork, scanning of documents and working within customer accounts to ensure accuracy of forecasting and billing.</li><li>&nbsp;Depending on location may assist with accounts payable processing and other office functions.</li></ul>Minimum Education:<ul><li>High school diploma, GED, or equivalent training and experience.</li></ul> Minimum Work Experience:<ul><li>1-2 years of customer service experience</li><li>Ability to work effectively in a team environment and be a solid partner</li><li>Foster a positive team environment that encourages open communication and collaboration</li><li>Strong interpersonal skills with a focus on customer satisfaction and relationship management, both internally and externally</li><li>Ability to resolve issues efficiently and effectively</li></ul>We Offer Amazing Benefits!In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families.Our benefits program allows you to customize your coverage, to select the best plans to meet your family’s needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes.<ul><li>Medical Insurance – multiple options to choose from</li><li>Dental Insurance</li><li>Voluntary Vision Insurance</li><li>Health Savings Account</li><li>Flexible Spending Account</li><li>Confidential Employee Assistance Program (EAP)</li><li>Voluntary Supplemental Life and AD&amp;D Insurance</li><li>Voluntary Short-Term Disability</li><li>401(K) with Company Match</li><li>Tuition Reimbursement</li><li>Propane discount</li></ul>As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:<ul><li>Paid Holidays &amp; Time Off</li><li>$50,000 Basic Life/AD&amp;D benefit</li><li>Long Term Disability</li></ul>Pay- $19-$23 per hour, depending on experience&nbsp;Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Customer Service Rep

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE AdministrationAll Locations: 300 Ocean Avenue – ReverePosition Summary: The Clinical Quality Director is a key member of PACE Senior Management and PACE Center Manager/Discipline Manager Team. Responsible for management of PACE Quality Assessment and Performance Improvement Program, including direct supervision of PACE Quality Team. Leveraging a strong foundation in clinical pharmacy, this role integrates regulatory knowledge with patient-centered strategies to drive continuous quality improvement in quality outcomes and risk mitigation. Clinical Quality director will collaborate with the medical director, clinical operations director, and executive director to plan, organize, direct, and lead the personnel and work processes of the Quality Improvement (QI) and utilization management programs. Ensures regular progress in the ongoing implementation of PACE QI plan by organizing, coordinating, and monitoring deliverables in collaboration with PACE Quality Team. Chairs and/or participates in a number of key QI Committees with a goal of oversight and improvement in critical areas including medication safety, housing, and falls. In collaboration with PACE Quality Team and Senior Manager for Strategic Initiatives and Analytics, oversees QI and special project meeting schedules, agendas and documentation of activities; coordinates data collection and improvement to data collection tools and processes; synthesizing, analyzing and presenting data to support clinical and administrative performance and decision making. Coordinates with Compliance Director for meeting reporting requirements of CMS-defined quality indicators in HPMS. Annually updates PACE QI plan for presentation to PACE Senior Management and NeighborHealth Board of Directors if indicated. Additional roles may include – Clinical initiative oversight in coordination with Medical Director, Clinical Operations Director, and Executive Director, on clinical initiatives integrating quality and financial sustainability. Coordinating with Data Analysts to target areas of opportunity for savings and growth. Government Affairs/Advocacy in consultation with the Executive Director and Health Center Government Affairs department to advocate for issues benefitting PACE participants. State and federal engagement required, including work with MassPACE and the National PACE Association.CLINICAL QUALITY AND PERFORMANCE IMPROVEMENT<ul><li>Oversees QI Program in collaboration with the PACE Senior Management Team (Executive Director, CPO, Medical Director, Clinical Director, Operations Director) to ensure that the Program meets regulatory requirements for data integrity, data-driven performance improvement, wide participation in performance improvement activities across the organization, and oversight of policies/ procedures.</li><li>Oversees implementation of QI Plan including:</li><li><ul><li>collaborates with QI Leadership Team to monitor compliance trends, key performance metrics, and related projects;</li><li>Attends meetings, reviews minutes and data reports as needed to monitor progress and identify barriers to implementation of QI Plan.</li><li>Works with Analyst team to ensure regular updates of dashboards</li><li>Works with Committee Chairs, Team Leaders and others to design and implement a coordinated approach to oversight of QI implementation that includes regularly scheduled meetings, submission of data and trend reports</li></ul></li></ul><ul><li>Collaborates with PACE Leadership, and Compliance Director to assist in review of PACE Policies and Procedures to ensure:</li><li><ul><li>Consistency across policies and procedures and departments;</li><li>Compliance with CMS, State and other regulations and requirements;</li><li>Compliance with NeighborHealth policies and procedures;</li><li>Collaborate with Clinical Quality Director on policy and procedure approval as required through Medical Standards Committees.</li></ul></li><li>Monitors implementation of PACE policies and procedure:</li><li><ul><li>Maintains directory of policy and procedure audits and schedule for report of audit results;</li><li>Reviews quarterly audit trend reports.</li></ul></li><li>Maintains processes for collection of CMS-defined data elements and information for reporting in accordance to CMS requirements using a pharmacy informed lens on safety and compliance. </li><li>Oversees Quality Manager who maintains data submission through HPMS.</li><li>Collaborates with data analyst team on utilization management trend reports to incorporate PACE and other benchmarks as appropriate to improve quality of care.</li><li>In collaboration with QI Leadership Team, conducts annual end of year analysis and update of Quality Assessment and Performance Improvement Plan. Produces end of year report and updated plan for presentation to the PACE senior leadership, and the NeighborHealth Board of Directors when indicated.</li><li>Serves as a subject matter expert on medication management processes, collaborating closely with Pharmacy, Nursing, and Medical Leadership.</li><li>Consults with Government Affairs and provides support for related PACE initiatives.</li></ul>STAFF AND CLINICAL QUALITY MANAGEMENT &amp; INITIATIVES<ul><li>Recruits, hires, and provides direct supervision for Quality Manager.</li><li>Recruits, hires, and provides direct supervision for PACE Member Experience Manager.</li><li>Provides support to the PACE Medical Director to collaboratively oversee protocols for clinic operations, activities related to utilization management, activities related to compliance and prevention of fraud, waste and abuse</li><li>Provides support for Quality Analyst</li><li>Collaborates with PACE Medical Director and Clinical Operations director on clinical initiatives as determined by PACE Senior team.</li></ul>PACE AND GENERAL REQUIREMENTS: KNOWLEDGE, SKILLS AND ATTITUDES (This section not applicable to initial assessment; all PACE employees and contractors attain these competencies through participation in PACE and JACHO orientation programs)Demonstrates commitment to PACE mission by actively promoting the autonomy and dignity of PACE program participants.Demonstrates the ability to communicate effectively and respectfully through verbal and written skills. Documents in accordance with protocol.Demonstrates knowledge of Participant Rights by<ul><li>actively protecting rights to privacy;</li><li>always treating participants with respect;</li><li>encouraging and assisting participants in filing of complaints and grievances;</li><li>helping to maintain and clean and safe environment;</li><li>helping to ensure that restraint and involuntary seclusion are never used as a means of coercion, discipline, punishment, retaliation, or for the convenience of staff and those restraints, when required by extraordinary circumstance, are always applied and monitored in accordance with policy/procedure.</li></ul>Demonstrates adherence to health and safety codes and concerns by:<ul><li>Effectively participating in fire and disaster drills;</li><li>Utilizing proper technique for disposal of biohazard and other waste;</li><li>Immediately cleaning spills, clearing blocked pathways, securing equipment, removing damaged equipment, and otherwise addressing hazards;</li><li>Reporting observations of damaged equipment or environmental hazards to supervisor or Center Director.</li><li>Promotes a sense of “team work” through demonstration of self-direction and self-motivation.&nbsp; Solves problems independently and knows when to seek consultation.</li><li>Participates in the orientation of new staff.</li><li>Demonstrates commitment to performance improvement by actively participating in one or more performance improvement committees or making a minimum of two suggestions for program or other improvements over the course of the year.</li></ul>OTHER DUTIES &amp; RESPONSIBILITIES (ORGANIZATIONAL COMPETENCIES)<ul><li>Reads, understands and complies with all Standards of Conduct, JCAHO policies, CMS Pace Program Regulations and Standards, applicable State regulations and guidelines, PACE policies and procedures and all laws related to position responsibilities and employment at NeighborHealth;</li><li>Adheres to NeighborHealth standards of Employee Conduct and all related policies and procedures by:</li><li><ul><li>Demonstrating excellent customer service;</li><li>Showing respect to other employees;</li><li>Adhering to standards of cultural competency and non-discrimination;</li><li>Adhering to standards of privacy;</li><li>Adhering to attendance and other policies and utilizing appropriate notification and other procedures.</li></ul></li><li>Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.</li><li>Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.</li><li>Attends PACE and other required training annually.</li><li>Attends MassPACE and NPA meetings as required.</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Director, Quality & Clinical Initiatives

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE PharmacyAll Locations: 10 Garofalo Street - Revere PACE, 225 Sumner Street - Lewis Mall, 26 Sturgis Street - PACE Winthrop, 801 BroadwayPosition Summary: Immediate full-time opportunity for a Certified Pharmacy Technician in our Nationally acclaimed Neighborhood PACE program.Seeking a Certified Pharmacy Technician that demonstrates integrity, attention to detail and dependability. These essential skills are necessary to assist clinical staff in the management of medication review. Will initially rotate between PACE centers. Organizational and time management skills required. Strong communication skills both verbal and written required to effectively engage with our participants and fellow healthcare workers. HS Diploma/GED and current valid and unrestricted Pharmacy Technician license from the MA Board of Registration in Pharmacy required. Bilingual (English/Spanish) Full time, 40 hours per week Monday - Friday, 8:00 AM - 4:45 PM.Pay RangeStarting at $25.00 up to $38.00 depending on experience.SIGN ON BONUS of $2,500EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Certified Pharmacy Technician

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Retail Pharmacy - MaverickAll Locations: 20 Maverick Square – Cradock BuildingPosition Summary: The Pharmacy Technician is responsible for providing support and assistance to clinical staff in the management of medication ordering and delivery.$2,500 sign on bonus for new full-time Pharm Techs! (prorated for part-time and per diem)<ul><li>Communicates among a number of individuals, including patients, co-workers, insurance companies and prescribers.</li><li>Demonstrates compassion and care by proactively identifying and resolving potential problems.</li><li>Works on a team to fulfill prescription orders from start to finish with an in-depth understanding of each workstation.</li><li>Understands and follows applicable Federal and State laws (e.g. HIPAA), regulations , professional stands, and ethical principles.</li><li>As allowable by state law, certified and trained pharmacy technicians can expand on their clinical and managerial responsibilities.</li><li>Displays outstanding customer service skills when interacting with patients, outside providers, referral sources or others.</li><li>Responsible for continued professional growth and development.&nbsp;&nbsp;</li></ul>Other Duties &amp; Responsibilities<ul><li>Reads, understands and complies with all Standards of Conduct, JCAHO policies, etc.</li><li>Adheres to NeighbirHealth standards of Employee Conduct and all related policies and procedures by:</li><li>Demonstrating excellent customer service;</li><li>Showing respect to other employees;</li><li>Adhering to standards of cultural competency and non-discrimination;</li><li>Adhering to standards of privacy;</li><li>Adhering to attendance and other policies and utilizing appropriate notification and other procedures.</li><li>Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.</li><li>Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.&nbsp;</li></ul>Knowledge, Skills, and Abilities Required: <ul><li>Education: High School graduate or GED required. </li><li>Current, valid, and unrestricted pharmacy technician license from the Massachusetts Board of Registration in Pharmacy.</li><li>Experience: Must have completed Pharmacy Technician Trainee requirements.</li><li>Skills/Abilities: Ability to work on a team in a fast-paced environment. Excellent communication skills in English as well as basic reading and math skills.Computer proficiency with an electronic medical record.Commitment to exceptional customer service.</li></ul>Hourly Rate: <ul><li>Starting at $23.00 per hour, and up to $33.00 per hour based on experience.</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Pharmacy Technician

Remote, Nationwide – Seeking Administrative CoordinatorEverybody Has A Role To Play In Transforming HealthcareAt Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Communicate any messages/inquiries/issues effectively, in a timely manner and professionally by showing sensitivity and respecting confidentiality. This includes both written and verbal communications with internal and external clients.</li><li>Complete a broad variety of administrative tasks in support of the assigned department including managing an active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel relative meetings.</li><li>Prepare professional reports and presentations as directed.</li><li>Manage daily administrative duties with an emphasis on enhancing efficient workflow.</li><li>Assist leadership with calendar support. Responsibilities could include internal/external meeting scheduling, reviewing calendars for conflicts, accepting/declining meetings on behalf of leaders, reminders of meetings and logistics and/or materials that may be needed.</li><li>Make travel arrangements on behalf of leadership in accordance with policy.</li><li>Prepare and edit correspondence, communications, presentations, and other documents. File and retrieve documents and reference materials. May conduct research, assemble and analyze data to prepare reports and documents.</li><li>May initiate follow ups for specific leadership initiatives. Responsibilities could include contract expiration, meeting action items, evaluation feedback, surveys, required education and compliance, and other related work.</li><li>May be responsible for answering and screening phone calls in a professional manner; take messages and handle inquiries as appropriate.</li><li>May work with department leaders to develop necessary materials (e.g., manual, training modules, curriculum, etc.) to support the program. Evaluate impact of program in meeting the defined objectives of the program.</li><li>Coordinate staff meetings/events/conference calls as instructed by leadership. Responsibilities could include agenda preparation, presentations, staffing, meeting collateral, logistics, notes, action item follow-up as necessary, etc.</li><li>Review operating practices and implement improvements where necessary.</li><li>Utilize and enter data into all department databases.</li><li>Coordinate regional department activities as directed.</li><li>Maintain Reporting, Time and Expenses, Project Status Reports, and Budget Reports.</li><li>Collect and analyze data to produce weekly and monthly specialized reports.</li><li>May coordinate seminars/meetings (planning, coordination with corporate staff on mailings, hotels, pre- and post-seminar follow-up), and attend seminars/meetings as directed to assist with registration and face-to-face contact with attendees.</li><li>If supporting the Marketing department, duties will also include:<ul><li>Serve as the primary point of contact for requests from other departments, IT issues, HR/compliance reminders, etc.</li><li>Maintain the <a href="mailto:marketingrequests@vituity.com" target="_blank">marketingrequests@vituity.com</a> distribution list, responding to requests and directs to appropriate marketing resources and/or team members.</li><li>Regularly update and maintain essential marketing documents, content databases, and media assets.</li><li>Support campaign planning and execution efforts – clearly communicate campaign goals, deliverables, and timelines to the team.</li></ul></li><li>Coordinate the development of product and/or materials and other documents as needed to enable successful delivery of service to the clients/stakeholders.</li><li>Attend project meetings and take minutes.</li><li>Support a wide variety of special projects some of which may have organizational impact.</li><li>May support the planning efforts associated with broader enterprise-wide meetings and events, ensuring seamless marketing operations.</li></ul>Required Experience and Competencies<ul><li>High School Diploma or GED equivalent required.</li><li>Two (2) years of administrative or office support, administrative analyst, or project/department coordination/support role required.</li><li>3-4 years of increasingly complex administrative support &amp; project coordination experience preferred.</li><li>Previous experience supporting a Marketing team is preferred if assigned to the Marketing department preferred.</li><li>Previous customer service experience preferred.</li><li>Ability to work independently with drive and initiative but also work well within a teamwork setting.</li><li>Detail oriented and organized with the ability to juggle multiple tasks, prioritizing projects effectively, and maintaining a smooth operational flow within the assigned department.</li><li>Ability to complete tasks with varying priorities under conditions requiring speed and accuracy.</li><li>General knowledge of administrative procedures and standard business office practices.</li><li>Must have strong customer service with client interactions both verbally and written.</li><li>Strong analytical skills, creative conceptualization, collaborative management ability, and oral and written communication skills.</li><li>Demonstrated ability to handle detailed work accurately and quickly, work to deadlines on multiple projects, and to work as a team member in a collaborative and participatory manner, and to interact both in person and over the phone with a courteous and professional demeanor.</li><li>Strong verbal and written communication skills.</li><li>Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.</li><li>Ability to establish and maintain effective working relationships as required by the duties of the position.</li><li>Ability to read, understand and communicate in English sufficient to perform the duties of the position.</li><li>Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.</li><li>If in the Business Development department, proficiency in content authoring tool – Captivate; if in the Learning &amp; Development department, the ability to create e-learning courses.</li></ul>The CommunityEven when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.<ul><li>Monthly wellness events and programs such as yoga, HIIT classes, and more</li><li>Trainings to help support and advance your professional growth</li><li>Team building activities such as virtual scavenger hunts and holiday celebrations</li><li>Flexible work hours</li><li>Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options</li><li>Dental, Vision, HSA/FSA, Life and AD&amp;D coverage, and more</li><li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li><li>Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical</li><li>Student Loan Refinancing Discounts</li><li>Professional and Career Development Program</li><li>EAP, travel assistance, and identify theft included</li><li>Wellness program</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li></ul>We are excited to share the base salary range for this position is $24.28 - $30.36, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Vituity

Administrative Coordinator - Remote - Nationwide

Who We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.CompensationThe base hourly rate for this position is $20.29.This is a production position working to ensure safe work practices while producing quality products. The job requires that the employee be able to work safely and follow safety rules. Employee must be dependable, able to follow instructions and directions, according to established operating procedures. <ul><li>Supports and promotes safe practices and environmental commitments in alignment with company commitments, policies, and compliance requirements</li><li>Show initiative in supporting safety, plant wide. Participates on committees as required</li><li>Wears all required and proper PPE</li><li>Use safe work practices, and reports hazardous conditions to supervisor</li><li>Complete computer-based training and all other programs needed to stay in compliance with company policy’s</li><li>Ensures that all Housekeeping &amp; 5S areas of responsibility have been completed before end of shift and keeps equipment, work areas and other prescribed areas clean and orderly at all times</li><li>Monitors and reports equipment conditions</li><li>Take Off – Remove formed/molded PVC fittings from table saw and place them in trim area or aside as needed</li><li>Flip the PVC fittings at the table</li><li>Trimming PVC fittings with hand scissors to the correct length</li><li>Converts fittings to meet established specifications</li><li>Reports equipment malfunctions, operation delays, or product defects immediately to supervisor or leader</li><li>FG sorting &amp; knowledge of bundling chart</li><li>Prepares production reports as directed or required</li><li>Receives and follows verbal and written instructions from supervisor or lead</li><li>Performs flipping online (TSL &amp; Brown machines)</li><li>Knowledge of fitting storage locations</li><li>Use of end cap cutter</li><li>Other duties as assigned</li></ul>Education and/or Experience and Skills<ul><li>High school diploma or GED</li><li>Flexible in work and assignments</li><li>Ability to work in a team-based environment</li><li>Effective interpersonal and communication skills</li><li>The ability to work effectively in a fast-paced environment in a safe manner</li><li>Demonstrated ability to handle multiple priorities during the course of a day</li></ul><h4>The job requires working frequently around and with heavy machinery with moving mechanical parts, and mobile equipment.The environment is not climate controlled, and employees must be able to work in environments that may be extremely hot and or cold depending upon the operation and the season. The environment may be dirty from oils/grease and may be noisy from the machinery. Employees are required to wear personal protective equipment at all times. PPE includes steel-toed shoes, ear protection, eye protection, gloves and high visibility clothing. </h4>Please Keep in Mind If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.Benefits Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.Diversity &amp; Inclusion Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Our D&amp;I council is composed of employees from locations across North American &amp; Europe who meet regularly and work to promote and foster an environment of inclusion. Born from our D&amp;I council is our network of employee resource groups (ERGs) that are focused on supporting diverse communities in the workplace. Review more about our diversity &amp; inclusion initiatives on JM’s Career page.Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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