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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Job Summary: Energy &amp; Facilities (E&amp;F) operates and manages Harvard’s energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as 24/7 facilities -related call, alarm monitoring and dispatch center.&nbsp; E&amp;F provides a broad portfolio of labor-based services, including building maintenance, landscaping and custodial to a large portion of the University, as well as engineering, technical, and sustainability services.&nbsp; Facilities Maintenance Operations (FMO) a department within E&amp;F, offers primary building maintenance, landscape, fire safety, custodial and event support services to Harvard schools and departments on a fee-for-service basis.&nbsp; All services are provided in strict accordance with regulatory requirements and customer-determined standards.Campus Services Mission Statement:To advance Harvard University’s mission of teaching and research, we partner to provide stewardship, strategies, and services that create exceptional community experiences.The Custodial Supervisor is guided at all times by the mission, vision, and principles of Campus Services and instills a commitment to these values among all team members. The Custodial Supervisor fosters a welcoming, supportive, and diverse workforce and environment 
Job-Specific Responsibilities: As part of the Facilities Maintenance Operations (FMO) group in Energy and Facilities, Campus Services, this position is responsible for the daily supervision of custodial services operations in an assigned area(s), including all routine and specialty work.&nbsp; The FMO supervisor works closely with customer representatives as well as other members of Campus Services management to provide consistently high levels of customer satisfaction.<ol><li>Ensures all Custodial Services operations adheres to customer-determined standards.&nbsp; Develops cleaning schedules and routines to meet customer expectations for cleanliness and sanitary conditions in compliance with all applicable environmental health and safety requirements.&nbsp; Continually review and adjust schedules and routines as needed.</li><li>Provides hands-on training to custodians in effective cleaning procedures, proper use of equipment and cleaning solutions, building security, and&nbsp; environmental health and safety regulations.</li><li>Communicates effectively and consistently with custodial staff, community members, and customers electronically and face-to-face to ensure excellent customer service. Utilizes Microsoft Office software and customer electronic work order systems to prepare and validate operational data. Meets with staff as needed to address issues and concerns.</li><li>Implements Green Cleaning procedures and train custodians in Green Cleaning techniques in accordance with the FMO Green Cleaning Program.</li><li>Assigns and supervises work performed by hourly custodial employees and sub-contracted cleaning services (as required).&nbsp;</li><li>Performs regular cleaning quality inspections for all areas.&nbsp;Document inspection results and initiate corrective actions as needed.&nbsp; Implement quality improvement recommendations made by independent, third-party cleaning auditors.</li><li>Manages employee performance; provide counsel or disciplinary actions as necessary.&nbsp;Demonstrate sound judgement in the application of performance management in accordance with both the collective bargaining agreement and established Campus Services management practices.</li><li>Ensures compliance with all Departmental, University, and governmental procedures, policies, and regulations. Assures compliance with bargaining unit agreement.&nbsp;</li><li>Ensures custodial operations compliance with all customer-established procedures for use and care of facilities.</li><li>Ensures custodial operations compliance with all procedures of workplace safety, environmental regulations, resource efficiency (recycling and energy conservation programs) and building safety.</li><li>Coordinates and supervise customer requested function set-ups, snow removal operations and response to emergency conditions.</li><li>Performs finance and administrative duties such as maintaining records of employee attendance and payroll, work schedules, key distribution logs, equipment and assist with monitoring supply of inventory.&nbsp;&nbsp;</li><li>Works closely with the department human resources representatives to ensure the proper maintenance of all personnel records.</li><li>Leads, provides support to, or performs special projects (short and long-range), initiatives, and tasks as assigned/directed.</li></ol> 
Working Conditions: Emergency Status Designation:&nbsp;Critical Operations Personnel&nbsp;This position is on-campus and is required to provide full on-site support, as well as during emergency situations determined by management.&nbsp; 
Physical Requirements: Must be able to stand and walk for long periods of time, and access non-handicap accessible workspaces/areas as well as confined spaces. Must be able to walk up and down stairs, climb ladders, etc. and routinely walk between campus buildings/areas. Must be able to enter various types of buildings, industrial plants, and/or construction sites. Required to wear personal protective equipment where necessary. Must be physically able to perform and demonstrate all custodial duties required of his/her crews.&nbsp; &nbsp; Qualifications Basic Qualifications: <ul><li>High school diploma or equivalent work experience required.</li><li>Two to three years of supervisory experience in a customer-focused custodial operation required.&nbsp;</li><li>Specialized knowledge of effective custodial and housekeeping procedures and cleaning systems required.&nbsp;</li><li>Excellent verbal and written communication, organizational, and time management skills required.&nbsp;</li><li>Demonstrated proficiency with various computer software systems and applications such as Microsoft Office (Word, Excel, Outlook) and web-based applications required.&nbsp;</li><li>Must be able to understand, explain, and enforce departmental and University policies and procedures.&nbsp;</li><li>Demonstrated ability to read, write and perform financial calculations and administrative duties.</li></ul> 
Additional Qualifications and Skills: <ul><li>An understanding of Harvard’s academic, administrative, and collective bargaining agreement structures is strongly preferred.&nbsp;</li><li>Demonstrated leadership abilities and willingness to both lead a team and serve as an active team member, demonstrated ability to solve complex problems involving multiple parties without clear lines of authority, demonstrated ability to implement data-driven decision-making and process improvements, and demonstrated ability to maintain flexibility in assignments and work with constrained resources on tight deadlines or in emergency response roles.&nbsp;</li><li>Demonstrated ability to develop favorable interpersonal relationships in a diverse, customer-focused environment. Demonstrated excellence in written and oral communications.</li><li>Demonstrated ability to prioritize, delegate, and manage multiple responsibilities in a dynamic, fast-paced environment.</li><li>In-depth knowledge of cleaning technology and procedures utilized in a higher education setting.</li><li>Working knowledge of network-based systems preferred.&nbsp; Familiarity with handheld computing, equipment diagnostics, bar-coding, and related technologies desired.</li><li>Ability to communicate effectively in Spanish, Portuguese, or Haitian Creole is preferred.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 40 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Criminal, Drug Test, CORI, Employment</li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Custodial Supervisor

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one of 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description Job Summary: The Senior Manager of Operations is a pivotal operational and project management partner to the Chief Communications Officer (CCO), responsible for overseeing, coordinating, and executing all operations within Harvard Kennedy School’s (HKS) Office of Communications and Public Affairs (OCPA).&nbsp;This leader drives the operations of the communications department, including office administration, project management, and&nbsp;tracking of goals and effectiveness. In this role, you will help drive the seamless integration of workstreams managed by four departmental directors—ensuring alignment, on-time delivery, and optimal outcomes for office-wide priorities.&nbsp;&nbsp;The ideal candidate for this role is a results-driven project manager and operations professional who thrives in fast-moving, multifaceted environments. This person thrives on optimizing an office’s systems and processes, identifying areas for improvement, finding solutions, and collaborating across the teams. They are a strategic thinker with advanced project management expertise, skilled at building and executing detailed project plans, managing competing priorities, and optimizing processes and budgets across various teams. This leader brings proven experience shepherding large-scale initiatives involving multiple stakeholders, accelerated timelines, and high organizational visibility. They lead proactively—anticipating issues, identifying risks, and ensuring that all projects are executed efficiently, effectively, and collaboratively.&nbsp; 
Job-Specific Responsibilities: <ul><li>Develop and monitor detailed project timelines, milestones, and deliverables; proactively track progress, resolve potential roadblocks, and provide regular status updates to leadership.&nbsp;Oversee and implement processes to track the Communications team’s annual workplan and progress toward departmental goals; collaborate with Communications Leadership to develop effective tracking systems.</li><li>Serve a key project manager for the Office of Communications and Public Affairs (OCPA), partnering with the CCO to lead project planning, execution, and delivery for office operations and strategic initiatives—including complex, high-profile communications campaigns.</li><li>Work with the CCO to strategically manage the budget,&nbsp;ensuring strategic and timely spending while identifying forward-looking opportunities. Manage financial systems&nbsp;such as invoicing, office-wide recurring expenses, and external vendors.</li><li>Organize, schedule, and facilitate excellent team meetings,&nbsp;ensuring agendas are relevant, timely, and impactful.</li><li>Drive cross-functional coordination and project alignment by facilitating communication, information sharing, and timely decision-making among the four OCPA directors and relevant stakeholders.</li><li>Oversee project planning for key office activities, including effective meeting cadence, retreats, report management, coordination of freelancers and in-office vendors, and execution of recurring operational processes.</li><li>Manage the office’s financial operations and project budgets, ensuring strategic allocation and timely spending, accurate invoicing, and optimization of financial resources across all projects and initiatives.</li><li>Foster and maintain effective relationships&nbsp;with external vendors, ensuring all deliverables meet our standards, deadlines, and budget requirements.</li><li>Advise and brief the CCO on project status, key updates, risks, and opportunities, enabling data-driven decision-making and agile response to emerging challenges.</li><li>Support the development of materials and key content—including webinars, retreats, and leadership presentations—tailored to audiences such as the Dean’s Council, Visiting Committee, and all-staff meetings, in partnership with the appropriate team.</li><li>Lead process improvements and workflow optimization initiatives, continuously identifying and implementing enhancements to increase productivity, collaboration, and project outcomes across the team.</li></ul> Qualifications Basic Qualifications: <ul><li>Bachelor’s degree and 5 years of professional experience in operations, communications, public affairs, media relations, as a chief of staff, project manager, or a related field.</li><li>Demonstrated experience/interest in the field of communications, public service, government, or politics, through education or professional experience.</li></ul> 
Additional Qualifications and Skills: <ul><li>Exceptional organizational, project management, and process improvement skills. Fluency with project management processes and systems.&nbsp;</li><li>Outstanding interpersonal skills with a collaborative mindset and diplomatic approach to problem-solving.</li><li>Ability to see the “big picture” while managing details and multiple priorities.</li><li>Experience working in a complex, matrixed environment or with cross-functional teams with tight deadlines.</li><li>Experience managing budgets.</li><li>Strong writing, editing, and verbal communication skills.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information: This position is based on our campus in Cambridge, MA. It requires working in-person a minimum of 3 days per week during the academic year.</li></ul>#LI-ES2Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior Manager of Operations, Communications and Public Affairs

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Virtualization Performance Engineer in Merrimack, NH and Westlake, TX! The Role We are seeking a skilled and analytical Virtualization Performance Engineer to lead comparative performance evaluations across virtualization platforms including Docker, KVM, and VMware. The ideal candidate will design and execute benchmarking strategies to assess compute, IO, and system-level performance, and provide actionable insights to optimize virtualization deployments. <ul> <li>Creating scalable solutions and automation to monitor the health and establish signals to drive understanding of our performance environment.</li> <li>Anticipating, discovering through ongoing interaction with, and prioritizing client/partner needs to serve as their voice and guide execution of the team.</li> </ul> Key Responsibilities: <ul> <li>Design and execute performance benchmarking plans for Docker, KVM, and VMware environments.</li> <li>Conduct memory, disk I/O, and CPU benchmarking using tools like STREAM (Triad, Scale), DBench, aobench, and asmFish.</li> <li>Analyze system-level performance using tools like stress-ng, phpbench, and Phoronix Test Suite.</li> <li>Develop automated performance monitoring dashboards using tools like Grafana, Prometheus, or ELK Stack.</li> <li>Simulate user workloads and thin client interactions to validate scalability and network impact.</li> <li>Collaborate with infrastructure and application teams to validate virtualization configurations.</li> <li>Document performance baselines, test results, and optimization recommendations.</li> <li>Stay current with virtualization trends and emerging technologies.</li> </ul> Required Qualifications: <ul> <li>Bachelor’s degree in Computer Science, Engineering, or related field.</li> <li>Brings 3–5 years of experience in virtualization technologies and performance testing.</li> <li>Hands-on experience with Docker, KVM/QEMU, and VMware Workstation.</li> <li>Proficiency in benchmarking tools (e.g., Phoronix Test Suite, STREAM, DBench).</li> <li>Experience in desktop app profiling, remote desktop protocols, and network analysis.</li> <li>Strong analytical skills with experience in interpreting system logs, metrics, and traces.</li> <li>Familiarity with Linux systems and kernel-level virtualization concepts.</li> </ul> The Skills you Bring <ul> <li>Experience with container orchestration (e.g., Kubernetes).</li> <li>Knowledge of VirtIO, QEMU internals, and hypervisor architectures.</li> <li>Scripting skills in Python, Bash, or similar languages.</li> <li>Experience with monitoring tools like Grafana, Prometheus, Splunk and PerfMon.</li> <li>Familiarity with tools like iperf, Wireshark, tcpdump, and netstat.</li> <li>Knowledge of thin client environments and hosted virtual desktops (HVD).</li> </ul> The Value You Deliver <ul> <li>Brings holistic and customer-centric perspectives during new development or re-architecture of products spanning across organizations.</li> <li>Develops metrics reports such as stress test reports that improve the efficiency of development and operations teams.</li> <li>Drives adoption of industry and Fidelity SRE practices across diverse applications and platforms.</li> <li>Diagnoses high-severity incidents in Performance before they occur anywhere else</li> </ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Virtualization Performance Engineer

Business Analyst (Cyber) Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Analyst (Cyber) in Merrimack, NH and Westlake, TX! Are you energized by providing technical coaching to our associate workforce regarding Fidelity’s Entitlement policies and procedures? Do you enjoy identifying situations that pose risk for Fidelity and/or clients while also displaying good judgement? If you’re motivated to overcome obstacles and get to “yes”, then the Entitlement Coaching role is the job for you! Enterprise Cybersecurity provides worldwide cybersecurity protection, technology, and support to all businesses under the Fidelity Investments umbrella. As an ambassador between Enterprise Cybersecurity and the business, this consultant provides advanced knowledge of business and technical aspects of cybersecurity and demonstrates analytical abilities to move and promote our practice to a best-in-class security organization. <h3>The Expertise You Have</h3> <ul> <li>Undergraduate degree or equivalent work experience </li><li>3 years information security, fraud, risk, or related technology subject area, combined with one year of customer service experience. </li><li>Demonstrate excellent customer support skills and a strong level of technical knowledge </li><li>Have an inquisitive nature and look past the stated need to get to the root of an issue </li><li>Strong to deep understanding of access and entitlement management technologies preferred </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Cybersecurity Competence – Wide understanding of the cybersecurity product areas, policies and the application of concepts to the business unit. Correlate programs and business initiatives to Cybersecurity product lines and products to implement the best cybersecurity controls available. Solid grasp of cyber risk management principles, how it affects our partners and applying appropriate mitigation strategies effectively. </li><li>Communication– Proficient with clear communication, strong interpersonal skills, with the ability to identify change and opportunity with a positive attitude and determined action. </li><li>Organizational Awareness – General knowledge of Fidelity’s overall purpose, with ability to quickly learn about our supported business and technology organizations, and Cybersecurity as well as the internal hierarchical and management structure within the organization and Fidelity's competitive edge. </li><li>Team Approach – Contributes to building a strong support team through deep communication, trust, collaboration, peer-to-peer mentoring, and recognition </li><li>Ability to solve and work on enrichment issues </li><li>Ability to work across teams and organizations to resolve issues timely and completely for the customers </li><li>Creates and maintains complex documentation for reference by external teams and stakeholders including FAQs and training materials </li><li>Strong organizational skills and ability to prioritize decisions in a fast-paced environment </li><li>Good analytical skills, attention to detail with independent decision-making capability </li><li>Strong interpersonal and communication skills; Previous coaching experience preferred </li><li>Ability to perform under pressure and working in sync with the larger team </li></ul> <h3>The Value You Deliver</h3> <ul> <li>You serve as Entitlement support and assist the enterprise with questions relating to the Entitlement Standard and the proper documentation of their entitlements </li><li>You will assist the business with applying the required field in the Entitlement Standard to their entitlements </li><li>You will supply to the organizational vision in a constantly changing environment by applying technical knowledge, analyzing problems, and providing high-quality support to associates </li><li>Provide problem-solving to propose solutions based on an understanding of product needs and priorities </li><li>Collaborate across multiple squads and functions </li><li>Ability to manage a queue of associate requests and open questions in email/chat/call scheduler </li><li>Document associate interactions to enhance FAQ materials and internal support guides </li><li>Identify issues that prevent the organization in completing enrichment, raise them appropriately and collaborate with product area to fix those issues </li><li>Schedule 1x1s with business partners to resolve enrichment issues </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Business Analyst (Cyber)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Systems Analyst in Merrimack, NH and Smithfield, RI! The Role The Fidelity Institutional Technology (FIT) group is looking for a highly motivated, self-driven systems analyst to be part of its diverse, globally distributed team of IT professionals responsible for the development and maintenance of Fidelity’s Institutional Client Platforms and Products in the rapidly growing and evolving Wealth Management space. The focus of this position will involve analysis and support of existing and emerging Managed &amp; Advisory products and tools. The systems analyst will need to collaborate extensively with other squads within the same product area and domain as well as across the enterprise, collaborating with a varied set of business and technology partners. Additionally, they will work closely with a vendor defining integration details for a new business implementation. They will be a key member of an agile delivery squad and will be actively involved in helping lead all aspects of the technical product vision and design. The individual will gain a deep end-to-end understanding of the existing applications and business to assist in developing requirements and design for updated and emerging technology solutions. The Team FIT exists to enable our business partners to win their respective marketplaces by crafting, building, and maintaining the technology platforms and products of Fidelity’s Institutional business units. The FI Wealth Management Domain sits within FIT. The Managed &amp; Advisory Solutions team that is part of the broader Wealth Management Domain team has a focus on creating &amp; supporting the products that enable managed product distribution (both on and off platform). In this role, you’ll work in Fidelity Institutional (FI) to provide systems analysis support on the fast-paced Managed &amp; Advisory Solutions team. You’ll make a large impact on the organization by helping solve for and drive solutions to complex and important business problems for our clients. The Value You Deliver <ul> <li>Leading and contributing to new product technical visioning and high quality solutions </li><li>Understanding and supplying to scalable technical solutions </li><li>Examination and analysis of existing IT systems and business models to identify requirements, impacts and dependencies </li><li>Assistance in defining scope and work sequencing based on analysis of requirements of new and existing systems </li><li>Writing user stories which include concise and clear system requirements that will be used to implement any of the following: API creation/updates, new data stores/updates to existing data stores and user interfaces, specifications for new data feeds (inbound/outbound) </li><li>Producing use case documents and functional solutions to achieve project goals </li><li>Developing subject matter expertise for the product area and broader domain </li><li>Participation in the development and review of test plans, including end-to-end strategies </li><li>Participation in support of evolving and growing the Technical Chapter and Chapter Area </li></ul> The Expertise and Skills You Bring <ul> <li>8-10+ years of Systems Analysis experience within the IT field, financial services preferred </li><li>Experience with systems development methodologies and formal documentation processes, Agile/Scrum/Kanban experience is required </li><li>Bachelor’s degree required. Technology-related field preferred. </li><li>Knowledge of API Development &amp; Testing, AWS (Cloud) Implementation, Data Design and Workflow/Process Automation is strongly preferred </li><li>Strong analytical, facilitation, and communication skills </li><li>Ability to work in a highly-matrixed environment, involving multiple partners, technical groups, COEs, squads, product areas and domains </li><li>Experience working on new vendor implementations or similar demonstrated experience </li><li>Experience working in an environment with multiple applications and integrations </li><li>Demonstrated ability to work across multiple varied functional teams </li><li>You are a technical problem solver, who can work in a demanding, fast-paced environment, engaging, collaborating and supporting capabilities across-product areas and domains </li><li>Proactive, with a strong desire to learn and become a contributor to a highly functioning team. </li><li>Proven understanding of the financial services industry, attained through training and application experience. </li><li>Excellent social skills including negotiation, communication, leadership and influence. </li><li>Adaptable and agile, can conform to shifting priorities, demands and timelines and make project adjustments to effectively prioritize and execute tasks in a high-pressure environment </li><li>Can navigate the organization &amp; build strong networks in order to successfully accomplish your work. </li><li>Can successfully multi-task across a variety of tasks and responsibilities. </li><li>Can effectively take the lead on managing/resolving issues in a timely manner. </li><li>Proactive, detail-oriented, team player who understands how systems applications can provide solutions to business problems and objectives. </li></ul> Please see the pay rate range for the work location of Smithfield only: $57.00-87.95 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Principal Systems Analyst

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position: Manager, Business Analyst, In-Vivo &amp; Non-Clinical Safety Product Team, Research BI&amp;TLocation: Cambridge, MAAt Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology, and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.Position Overview: The Business Analyst in the In-Vivo &amp; Non-Clinical Safety Product Team will play a key role in bridging the gap between scientific research needs and IT solutions, specifically focusing on In-Vivo &amp; Non-Clinical Safety Laboratory Information Management Systems (LIMS) and Electronic Laboratory Notebooks (ELN). This is a hands-on role where the successful candidate will work closely with researchers, lab personnel, and IT teams to gather requirements, design solutions, and ensure the effective implementation and support of LIMS and ELN applications.If you want an exciting and rewarding career that is meaningful, consider joining our diverse team!Desired Candidate Characteristics:<ul><li>Strong commitment to a career in technology with a passion for healthcare.</li><li>Proven experience with LIMS and ELN systems.</li><li>Degree in Biological or Chemical sciences with prior research experience.</li><li>Knowledge of l In-Vivo &amp; Non-Clinical Safety laboratory experimental processes and data management.</li><li>Technical knowledge and support experience for LIMS and ELN systems in biotech/pharma research labs.</li><li>Experience in business analysis and conducting training on LIMS and ELN platforms.</li><li>Ability to work collaboratively with scientists, IT colleagues, vendors, and contractors.</li><li>Demonstrated ability to work across a matrixed organizational model.</li><li>Strong understanding of business needs and commitment to delivering the best user experience.</li><li>Excellent communication skills.</li><li>Agility to learn new tools and processes.</li></ul>Key Responsibilities:<ul><li>Requirements Gathering: Collaborate with researchers, lab personnel, and other stakeholders to understand and document their needs and requirements for LIMS and ELN applications.</li><li>Solution Design: Work with IT and software development teams to design and propose solutions that meet the identified requirements, ensuring alignment with best practices and regulatory standards.</li><li>Support: Support end users with configuration, customization, and deployment of LIMS and ELN systems. Provide support during implementation phases to ensure smooth transitions and minimal disruption to lab operations.</li><li>Manage Jira boards, create user stories and specifications for developers and testers. Support end users in use of LIMS, ELN, and other scientific applications and troubleshooting user issues. Conduct structured training in use of LIMS, ELN, and other scientific applications.</li></ul>Qualifications:<ul><li>Education: Degree in Life Sciences, Information Technology, Computer Science, or a related field.</li><li>Experience: Minimum 3 years of experience as a Business Analyst, preferably in a life sciences research or laboratory environment. Experience with LIMS and ELN systems is highly desirable.</li><li>Technical Skills: Proficiency in LIMS and ELN applications, as well as familiarity with database management, data integration, and software development lifecycle (SDLC) methodologies.</li><li>Analytical Skills: Strong analytical and problem-solving skills, with the ability to translate complex scientific requirements into technical solutions.</li><li>Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with both technical and non-technical stakeholders.</li><li>LIMS/ELN Implementation: Experience in leading rollouts of LIMS/ELN platforms to large user groups.</li><li>Regulatory Knowledge: Understanding of regulatory requirements and quality standards in the life sciences industry, such as GxP, FDA, and ISO standards.</li></ul>Preferred Qualifications:<ul><li>Experience with LIMS and ELN platforms (e.g. Genedata, Dotmatics, Revvity, Sapio, Benchling, etc.).</li><li>Certification in Business Analysis (e.g., CBAP, CCBA) or Project Management (e.g., PMP).</li><li>Familiarity with data analytics and reporting tools.</li></ul>Why You Should Apply:Around the world, we are passionate about impacting the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion, and integrity bring out the highest potential of each of our colleagues.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services, and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments, and ongoing support in their roles. Applicants can request accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to&nbsp;<a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Bristol-Myers Squibb Company is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender IdentityIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Cambridge Crossing: $118,650 - $143,778 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Mgr. Business Analyst, In-Vivo & Non-Clinical Safety, R&D BI&T

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Job Summary: Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience.The Field Support Service Manager – Teaching and Learning will supervise the staff, including Senior Media Technicians, Operations Supervisors, and Media Technicians who serve a specific portfolio of spaces and clients within FAS.Job-Specific Responsibilities: The&nbsp;Field Support Service Manager – Teaching and Learning will be accountable for oversight of the day-to-day operations of offices in their zone, and the services provided to clients (faculty, staff, and students) by their office.&nbsp;The incumbent will be responsible for onboarding new personnel, including full-time (FTE) and contingent workers, providing training and professional development opportunities, assigning work, ensuring quality control, and planning in conjunction with Education Support Services (ESS) leadership. The incumbent will participate in the hiring process, including interviewing potential candidates, approving time and absences for their team, and is responsible for managing HR performance including administering discipline to direct reports, if required.Working Conditions: <ul><li>Work is performed in an office setting and will require the incumbent to visit multiple service locations.</li></ul>Physical Requirements: <ul><li>Must be able to lift 50 lbs. and be able to move equipment and cables across campus.</li></ul> Qualifications Basic Qualifications: Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.<ul><li>Bachelor's degree or equivalent work experience.</li><li>Minimum of 5+ years of relevant experience including direct audio, and video operations experience.</li></ul>Additional Qualifications and Skills: The following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.Technical:<ul><li>Advanced&nbsp;knowledge&nbsp;of&nbsp;audiovisual&nbsp;best&nbsp;practices&nbsp;and&nbsp;systems,&nbsp;including&nbsp;installed&nbsp;audio reinforcement, microphones, and digital signal processing.</li><li>Experience&nbsp;with&nbsp;audio&nbsp;engineering&nbsp;practices&nbsp;such&nbsp;as&nbsp;gain&nbsp;structure,&nbsp;equalization,&nbsp;dynamics processing, auto-mixing, switching, routing, and various audio transport protocols.</li></ul>Customer Service:<ul><li>Experience&nbsp;or&nbsp;training&nbsp;in&nbsp;Customer&nbsp;Service,&nbsp;particularly&nbsp;field&nbsp;operations,&nbsp;and&nbsp;strong&nbsp;ability&nbsp;to&nbsp;deliver high-level solutions in a timely and dependable manner.</li><li>Excellent&nbsp;analytical&nbsp;and&nbsp;troubleshooting&nbsp;skills;&nbsp;ability&nbsp;to&nbsp;identify&nbsp;and&nbsp;resolve&nbsp;the&nbsp;root&nbsp;cause&nbsp;of systematic technical or process issues.</li><li>Previous working experience with Service Now (SNOW), SharePoint, Panopto, Zoom desirable SharePoint,&nbsp;Panopto&nbsp;and&nbsp;Zoom,&nbsp;Working&nbsp;knowledge&nbsp;of&nbsp;ITIL&nbsp;and&nbsp;ITSM&nbsp;(IT&nbsp;service&nbsp;management)&nbsp;best practices and tools.</li></ul>Project management skills:<ul><li>Ability&nbsp;to&nbsp;serve&nbsp;as&nbsp;a&nbsp;change&nbsp;agent&nbsp;and&nbsp;manage&nbsp;a&nbsp;team&nbsp;through&nbsp;periods&nbsp;of&nbsp;rapid&nbsp;change.</li><li>Can easily present technical concepts to clients in non-technical language.</li></ul>Leadership and Management Competencies:<ul><li>Management experience, including financial planning, budget oversight, and staff supervision.</li><li>Previous&nbsp;experience&nbsp;managing&nbsp;in&nbsp;a&nbsp;union&nbsp;environment&nbsp;or&nbsp;working&nbsp;with&nbsp;faculty&nbsp;in&nbsp;higher&nbsp;education&nbsp;is a plus.</li></ul>Certificates and Licenses: <ul><li>Certification in IT or AV field desirable.</li><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.</li></ul>More About HUIT: 
 
Our Mission:&nbsp;<a href="https://huit.harvard.edu/about" target="_blank">huit.harvard.edu/about</a> 
 
We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery. 
 
HUIT’s core values are:&nbsp;<ul><li>Human-centered&nbsp;</li><li>University-focused</li><li>Innovation-driven</li><li>Team-oriented</li></ul>IT Academy (designed for IT Staff): 
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/" target="_blank">https://itacademy.harvard.edu/</a>. Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week<ul><li>This is a fully onsite position, 8:00-4:00 (M-F)</li><li>Some after hours work may be required based on business needs.</li></ul></li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Other Information:<ul><li>Please provide a cover letter and resume as one document with your application.</li><li>This position has a 90-day orientation and review period.</li></ul></li></ul>#LI-BT1Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Field Support Service Manager – Teaching and Learning

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Job Summary: Energy &amp; Facilities (E&amp;F) operates and manages Harvard’s energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call, alarm monitoring, and dispatch center. E&amp;F also provides a broad portfolio of labor-based services, including building maintenance, landscaping, and custodial, to a large portion of the University, as well as engineering, technical, and sustainability services. Within E&amp;F, Engineering &amp; Utilities (E&amp;U) operates and manages energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, a 24/7 facilities-related call, alarm monitoring, and dispatch center, and provides engineering and technical services.This position provides electrical engineering at a senior level for the planning, design, technical support on operation, maintenance, and upgrades of the University’s utility infrastructure which includes electric, steam, hot water and chilled water as well as energy/building management and utility metering systems. This position shall also perform special short and long-range projects as directed. 
 
Job-Specific Responsibilities: <ul><li>Partners with E&amp;F Leadership to develop, refine, and maintain the campus utility systems. Coordinate with the plans and needs of the University’s Schools and Units. Oversee the installation and relocation of underground utility infrastructure with minimum impact to the University’s community and its activities. Assume complete engineering responsibility for utility distribution systems to ensure system capability, flexibility, reliability, safety, economic operation, and consideration for expansion. Formulate and balance long and short-range plans and budgets with respect to utility distribution upgrades. Develop distribution system statistics, records, and drawings, and assist in the documentation of utility infrastructure for record purposes. 
&nbsp;</li><li>Maintain communications and relationships with governmental agencies/departments to ensure that the University’s interests are served in a safe, reliable, economical, and least disruptive manner. Stay current with pertinent government standards relative to employee environmental, health, and safety. Maintain knowledge of federal, state, municipal, industry, and University codes, regulations, practices, trends, and/or guidelines as well as stay current with the latest information on electrical design and equipment. 
&nbsp;</li><li>Engages and collaborates with E&amp;F staff and partner groups to understand systems, data, and reporting that can be leveraged for use in E&amp;F’s KPI monitoring and operational analysis/reporting. 
&nbsp;</li><li>As stewards of university energy and utility systems, provide technical assistance to Campus Services operating and maintenance personnel and technical support for the operation and maintenance of central energy/utility production/distribution systems and building systems as necessary. Evaluate and provide recommendations for preventive maintenance, inspection, and testing programs for the University’s electrical distribution systems, the central chilled water and steam plants, and other electrical systems and equipment. Identify and develop cost control opportunities and system cost planning. &nbsp; 
&nbsp;</li><li>Act as the University's central engineering representative by providing unbiased information to University Schools and Units based upon recognized engineering principles and sound professional judgment. &nbsp;Demonstrates, promotes, and is guided by the mission, vision, and values of the organization; advancing the University’s mission of teaching and research by partnering to provide stewardship, strategies, and services that create exceptional community experiences.</li></ul><ul><li>Interface with local utility suppliers. Assist in the University’s utility metering, accounting, and billing activities. Perform utility rate analyses and evaluate impacts upon the University. Evaluate and recommend appropriate action to provide alternative utility sources to or within the University whenever economically feasible or otherwise justified. Evaluate energy management system operations for improvement and enhancement possibilities for control and monitoring of the campus utility distribution system and building distribution systems. 
&nbsp;</li><li>Demonstrated ability to work both collaboratively and independently. &nbsp;Must be flexible, self-motivated, possess excellent organizational and presentation skills; be able to multitask in a fast-paced environment with ability to adapt; and be able to think and work well independently with minimal supervision and as a member of a team. 
&nbsp;</li></ul>Duties and Responsibilities&nbsp; 
Working Conditions: Work Format: &nbsp;This is an on-campus position (not hybrid or remote) based in Cambridge, Massachusetts. &nbsp;Work location is responsive and subject to change based on business needs.Emergency Status Designation: Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management). 
 
Physical Requirements: <ul><li>Must always be physically fit and mentally alert.&nbsp;</li><li>Must be able to frequently walk up and down stairs, ladders, etc. on an on-going basis, in an industrial plant and/or construction site setting.&nbsp;</li><li>Must be able to utilize ladders, scaffolds, high-lifts, and enter/work in confined spaces.&nbsp;</li><li>Required to wear personal protective equipment where necessary.</li></ul> Qualifications Basic Qualifications: <ul><li>BS in Electrical Engineering or BS in Electrical Engineering Technology with 10+ years’ experience in utility distribution</li><li>Registration as a Professional Engineer in Massachusetts or 10+ years’ experience in utility distribution</li><li>Minimum of ten years of professional level experience</li><li>Experience in master planning, design, installation, and operation of central utility systems</li><li>Experience managing capital construction projects</li></ul>Additional Qualifications and Skills: Additional Qualifications:<ul><li>Institutional, industrial, or utility company experience</li><li>Experience working with underground electric distribution and medium-voltage substations</li><li>Familiarity with small-scale power generation, combined heat and power (CHP), distributed generation, microgrids, renewable energy, battery energy storage, and&nbsp;grid interconnection.</li><li>Knowledge of electrical systems in complex buildings and labs</li><li>Knowledge of automated meter reading (AMR) systems for buildings</li><li>Knowledge of management information systems and asset/work management systems (Maximo).</li><li>Experience with power system analysis software (modeling, simulation, and results interpretation)</li><li>Familiarity with electrical safety regulations including OSHA Subpart S, and NFPA 70E</li><li>Experience in developing, evaluating, and managing energy conservation projects</li><li>Experience working in a customer-oriented business unit</li><li>Self-motivated, enthusiastic, with a can-do attitude, be able to think and work well independently and as a team member.</li><li>Ability to respond to off-hour storm contingencies and utility emergencies</li><li>Ability to work extended hours when necessary</li><li>Excellent oral and written communication skills</li></ul>Technology Skills Required:<ul><li>Proficient in the use of Microsoft Office applications (e.g., word-processing, spreadsheets, databases), internet applications, electronic mail/calendaring, etc.</li><li>Ability to access and modify data in Computer-Aided Design (CAD) systems including AutoCAD</li><li>Familiarity with Supervisory Control and Data Acquisition (SCADA) systems</li></ul>Special Requirements:<ul><li>Must possess a valid driver’s license and must provide his/her personal vehicle to travel on and off campus.</li></ul>Certificates and Licenses: <ul><li>Registration as a Professional Engineer in Massachusetts preferred</li><li>Must possess a valid driver’s license</li></ul> Additional Information <ul><li>Appointment End Date: </li><li>Standard Hours/Schedule: 40 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal, Credit, Certification/License, Motor Vehicle Record, Drug Test, DOT Physical, CORI, Employment, Prohibited Parties, Not Applicable</li></ul>Other Information:The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.<ul><li>Coordinate with other Campus Services divisions to formulate the best delivery of services to the University’s Schools and Units. Explore with the other Campus Services divisions possible new business opportunities within the University and help formulate business strategies.&nbsp;</li></ul><ul><li>Assist in the preparation and implementation of new departmental policies and procedures to improve the delivery of engineering, operational, utility accounting, and maintenance services and planning. 
&nbsp;</li><li>Develop, negotiate, and perform project management duties and oversight of various projects relative to the utility infrastructure. Prepare and review technical and business portions of bid and contract documents. Interface with architects, engineers, contractors, consultants and University representatives to coordinate and manage projects for best implementation and minimum disruption to the University’s community and its activities. Responsible for budgeting and monitoring the function and expenditures for the various utility projects for the Schools and Units. 
&nbsp;</li><li>Study and evaluate electrical building systems for relevant Harvard facilities and departments as needed. Provide technical support including but is not limited to the installation, operation, and maintenance of normal and emergency lighting, distribution systems, fire alarm, specialized research, and test equipment, and HVAC controls. Interface with representatives from the Schools and Units to coordinate their projects with campus-wide utility projects. Incorporate the impacts of School and Unit projects into the budgets and work scope of the University’s utility capital plan. 
&nbsp;</li><li>Assist in the reviewing and updating design guidelines/project specifications and drawings for electrical systems and construction work. Work with representatives, architects, and consultant engineers for the Schools and Units to develop optimum cost and benefits to the campus utility and building systems for new construction and renovation projects. 
&nbsp;</li><li>Examine, evaluate, and make recommendations on energy conservation proposals and products for the Schools and Units. 
&nbsp;</li><li>Perform and interpret system load flow, short circuit/fault analysis, equipment evaluation, protective device coordination, harmonic distortion, and arc flash studies for the University’s electrical distribution systems. Recommend settings for electronic and electromechanical system protective relaying. Evaluate and develop system and equipment protective schemes. 
&nbsp;</li><li>Responsible for the development and maintenance of utility system records/documentation, internal technical standards, guidelines, recommended practices, and other knowledge or information management initiatives. 
&nbsp;</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior Electrical Engineer

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Law School?Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger. Job Description As part of the Human Resources team at Harvard Law School (HLS), the Senior HR Business Partner (Sr. HRBP) is responsible for providing responsive, strategic, transparent human resources consulting services to business leaders in the areas of employee relations, organizational design and development, change management, performance management, compensation, training and development strategies, diversity initiatives, and efforts related to improving the work environment.&nbsp;As a Senior HR Business Partner, you will: &nbsp;<ul><li>Contribute to business strategy by advising leaders to identify, prioritize, and build organizational and workforce capabilities.&nbsp;</li><li>Establish and cultivate partnerships with assigned departments to enable proactive planning and collaboration on operational and strategic initiatives.&nbsp;</li><li>Provide guidance on business unit restructures, workforce planning, and succession planning.&nbsp;</li><li>Guide and support leaders in resolution of complex employee relations concerns, performance management, team development, retention, and compensation.&nbsp;</li><li>Advise and counsel on best practices and approaches, presenting options for achieving desired results.&nbsp;</li><li>Actively partner with managers, staff, and bargaining unit representatives to strategically address workplace challenges, deliver tangible value, and identify opportunities for improvement.&nbsp;</li><li>Share responsibility for our commitment to inclusion and belonging.&nbsp;&nbsp;</li></ul> Qualifications Basic Qualifications<ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 8 years’ relevant HR experience</li></ul>Additional Qualifications and SkillsWe are looking for people who have:<ul><li>Master’s degree in relevant field and/or professional HR certification is desirable;&nbsp;</li><li>Progressive experience with an emphasis on business partnership, client services, and HR generalist roles;&nbsp;</li><li>Experience within a broad range of HR disciplines, with an emphasis on employee and labor relations; experience with compensation analysis and reviews;&nbsp;</li><li>Solid financial/business acumen with advanced knowledge of employment law and HR policies and practices;&nbsp;</li><li>Ability to operationalize business strategy through effective management of people, programs, and activities;&nbsp;</li><li>The ability to build and cultivate relationships and work collaboratively in a multi discipline and multi stakeholder environment;&nbsp;</li><li>Strong communication and problem-solving skills with a focus on productive outcomes, and client service excellence.</li></ul> Additional Information Standard Hours/Schedule:&nbsp;Full-TimeVisa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, Education, CriminalOther Information: All offers are made by HLS Human Resources.#LI-TB1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Senior HR Business Partner

<h3>Job Description:</h3>This role will assist the R4 Team Lead in managing all TLM items and support the Engineering Leads in delivering the execution. They will be responsible for organizing TLM items by category, due date, etc., and routinely meet with the Engineering Leads to assess the statuses, give feedback, and answer any questions that arise. They will also be available to support production installs and help remediate any issues that arise. Additionally, they will partner with the Engineer teams in adhering to best practices and perform standardized checks post-install which mitigates the risk of production issues from occurring.Will be the R4 point person in providing production support for distributed applications. They will be responsible for addressing such issues in a prompt manner by meeting with our Engineering counterparts in a collaborative manner to work toward a resolution.Responsible for assisting the existing R4 distributed developers in processing daily work, that includes, but is not limited to: Rehydrations, OPA changes, EOL software updates, server upgrades, Github Security Violations, creation and monitoring of DataDog logs, Disaster Recovery Testing, B2B Certificate Renewals, Venafi API Authorization Changes, and Jira story resolutions.<ul><li>10+ years of experience</li><li>Bachelor’s degree in computer science, Engineering or Equivalent</li><li>Expertise in designing complex network of microservices which can handle high TPS traffic with low latency</li><li>Expert level in development experience in Java, Spring Boot and relevant frameworks. Proficient in design, development, and consumption of RESTful APIs</li><li>Experience working with Docker containers, Kubernetes and its optimization and orchestration of workloads/pods is highly preferable</li><li>Involvement with CI/CD Pipeline, building robust Cloud ready scalable APIs and background processes</li><li>Highly proficient in AWS Native services, especially EKS, RDS is highly preferred.</li><li>Knowledge of streaming and messaging platforms (Kafka)</li><li>Unit testing Frameworks and Automation</li><li>Full understanding of SDLC including analysis, design, coding, system/user testing, problem resolution and maintenance</li><li>Knowledge of SQL (Oracle or other RDBMS).</li><li>Full exposure to DevOps, Agile and Scrum</li><li>Ability to quickly learn, adapt and strive to meet the needs of a fast paced, changing environment</li><li>Excellent communication skills, both through written and verbal channels.</li><li>Strong analytical, problem solving and interpersonal skills.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

280 Full Time Jobs in Methuen, MA 01844, USA