field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Service Technician Level III (Sr. Service Technician), maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Sr. Service Technician works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. This leader anticipates and evaluates potential problems then proactively develops plans to counter challenges. The Sr. Service Technician consistently strives to maintain the highest level of attention to the operational needs of the community.<h4>Essential Functions/Responsibilities</h4><ul><li>Organize and perform general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Assist in the preparation of maintenance budgets and monitor a sufficient inventory of tools and supplies</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul><h4>Education/Experience</h4><ul><li>High School diploma or equivalent (GED) preferred</li><li>3-5 years maintenance technician experience</li><li>Multi-family housing experience helpful</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

Mill Creek Residential

Service Technician III

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency.<h4>Essential Functions/Responsibilities</h4>Sales and Marketing<ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Professionally present the community and apartments along with specific features and benefits</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Share promotional ideas and events for marketing timeline</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins such as walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Customer Service<ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Operational Standards<ul><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Attend any training classes/meetings as required or recommended by management</li><li>Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Post Craigslist ads daily to generate traffic</li><li>Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED) preferred</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Ability to take ownership of resident issues and/or concerns and come to a resolution</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

Lease Up Leasing Consultant

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Service Technician II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely and safe manner. This position strives to maintain the highest level of attention to the operational needs of the community.<h4>MAJOR RESPONSIBILITIES:</h4><ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation.</li><li>Routinely perform duties to restore apartments to “make ready” status.</li><li>Respond to problems with the goal of ensuring repairs are performed successfully and to the satisfaction of residents.</li><li>Routinely inspect community grounds and buildings to ensure safety standards are met; as well as identify potential maintenance issues.</li><li>Respond to resident requests in a timely manner, delivering excellent customer service.</li><li>Promote, and follow, safe work practices among on-site team.</li><li>Ensure compliance with all Federal, State and local housing laws.</li></ul><h4>POSITION REQUIREMENTS:</h4><ul><li>Must have 1-3 years of multi-family maintenance experience; or related facilities maintenance</li><li>Champion the Mill Creek Brand Promise, Core Values, Service Standards and Manifesto.</li><li>High School diploma or equivalent (GED) preferred.</li><li>HVAC and CPO certification preferred.</li><li>Able to effectively communicate, as well as read container labels.</li><li>Able to use general maintenance tools, supplies and equipment.</li><li>Able to accurately perform measurements and basic math.</li><li>General computer skills in Microsoft Office and property management based software.</li><li>Be able to safely use chemicals, paint, and general cleaning supplies</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart.</li></ul>About Blossom PlazaBlossom Plaza features 237 apartment homes in the heart of LA's Chinatown. Built in 2016, Blossom Plaza, features elegant living and 20,000 square feet of retail space.Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

Service Technician II

Quality Engineer - Supplier Quality, Metrology and Tooling Calibration&nbsp;Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position Summary:The Lab Quality Engineer is responsible for managing quality assurance activities related to incoming supplier components, metrology systems, and calibration of tools and equipment. This role ensures that all measurement systems are accurate and traceable, supplier parts meet specifications, and lab operations support production and engineering needs. The engineer will work closely with suppliers, production teams, and quality personnel to maintain high standards of product integrity and compliance.&nbsp;Key Responsibilities:Supplier Quality:<ul><li>Inspect and validate incoming supplier components against engineering specifications.</li><li>Manage supplier non-conformances, initiate corrective actions, and track resolution.</li><li>Support supplier audits and qualification processes.</li><li>Collaborate with purchasing and engineering to improve supplier performance and quality.</li></ul>Metrology:<ul><li>Oversee the use and maintenance of precision measurement equipment (CMMs, height gauges, micrometers, etc.).</li><li>Develop and maintain measurement system analysis (MSA) and gage R&amp;R studies.</li><li>Ensure traceability of measurements to national/international standards.</li><li>Support dimensional analysis and first article inspections (FAI).</li></ul>Tooling Calibration:<ul><li>Manage the calibration program for all production and lab tools and equipment.</li><li>Schedule and track calibration intervals, maintain calibration records, and coordinate with external calibration services.</li><li>Investigate and resolve out-of-tolerance conditions and their impact on product quality.</li><li>Ensure compliance with ISO 9001 and internal calibration procedures.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor’s degree in mechanical engineering, Quality Engineering, or a related technical field.</li><li>3+ years of experience in quality engineering, metrology, or lab operations.</li><li>Strong understanding of measurement principles, GD&amp;T, and calibration standards.</li><li>Experience with supplier quality management and incoming inspection processes.</li><li>Familiarity with ISO 9001 standards.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyEngineeringPayTypeSalary

Quality Engineer-Supplier Quality, Metrology & Tooling Calibration

Aftersales Business Intelligence &amp; Pricing SpecialistCompany Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position supports Aftersales activities across the North America region. The role is responsible for managing the pricing strategy for Aftersales parts and attachments to optimize capture rate (price realization), achieve sales targets, and maintain profitability. Additionally, the role maintains a variety of recurring and ad-hoc KPI reports that provide strategic insights to the Product Support Management team. The position also oversees the development and maintenance of streamlined reporting tools using SharePoint, Power Automate, and SAP Analytics Cloud (SAC).Major Tasks, Responsibilities &amp; Key Accountabilities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pricing<ul><li>Maintain multiple price files to ensure strategic and competitive market pricing.</li><li>Support the global pricing strategy for the North American market.</li><li>Ensure timely pricing of new and required materials for machines.</li><li>Collaborate with product groups on pricing initiatives to support successful campaigns.</li><li>Proactively manage daily operations, including resolving dealer price discrepancies and supporting ship-direct programs.</li><li>Provide urgent pricing assistance to field staff as needed.</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Business Intelligence<ul><li>Deliver performance monitoring and insights through dashboards, scorecards, and ad hoc analyses using SAC, Power Pivot, and Excel.</li><li>Maintain and enhance SharePoint sites for improved data accessibility and collaboration.</li><li>Develop and manage Microsoft Forms for data collection and analysis.</li><li>Ensure efficient operation of workflows within Power Automate.</li><li>Streamline manual reporting processes using Power Query and shared databases to ensure data consistency.</li></ul>Minimum Qualifications<ul><li>Successful completion of drug screening, background checks, and applicable pre-employment tests.</li><li>Minimum of 5 years of experience in an analytical role within an OEM environment.</li><li>Bachelor’s degree in Business, Finance, or a related field.</li><li>2–4 years of experience in quantitative analysis and business reporting, preferably within the construction OEM industry.</li><li>Strong analytical and problem-solving skills.</li><li>Demonstrated financial acumen and understanding of financial statements.</li><li>Advanced proficiency in Excel, including XLOOKUP, Power Query (M code), and Power Pivot.</li><li>At least 2 years of experience with Microsoft 365 tools, including SharePoint, Power Automate, and Forms.</li><li>A strong desire for continuous learning and professional development.</li></ul>Preferred Qualifications<ul><li>Knowledge of construction equipment parts.</li><li>Experience in aftersales parts pricing.</li><li>Familiarity with pricing tools such as Vendavo and Markt Pilot.</li><li>Experience with BI tools such as SAC and TARGIT.</li><li>At least 2 years of experience developing queries using Power Query.</li><li>Strategic thinker with a “big picture” mindset.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and ERP systems (SAP preferred).</li><li>Experience with data warehouse and reporting tools such as SAP Business Warehouse and SAP Analytics Cloud.</li><li>Strong written and verbal communication skills.</li><li>Ability to manage multiple projects and prioritize tasks effectively.</li><li>Ability to interpret engineering drawings.</li><li>In-depth understanding of pricing strategies and sales processes.</li><li>Knowledge of OEM and distributor roles in product sales.</li><li>Self-motivated with the ability to work independently.</li><li>Experience with equipment parts and pricing.</li><li>Ability to research vendors for competitive pricing.</li><li>Market research skills to identify business trends and opportunities.</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyAdministration/SupportPayTypeSalary

Business Intelligence & Pricing Specialist - Aftermarket Sales

The Call Center Representative is responsible for answering incoming calls, acting as a liaison to facilitate communication between referral sources, patients, health care agencies and tango. This role encompasses providing excellent customer service and a high level of detailed information. The CCR will establish accurate records in compliance with applicable laws and regulations and the policies of tango.Office Location:<ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)</li></ul>Responsibilities and Duties:Responsibilities of the Call Center Representative include, but are not limited to the following:<ul><li>Develop and maintain a working knowledge of current products and services offered by the company</li><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns</li><li>Answers busy phone lines and identifies calls to be transferred.</li><li>Forwarding voicemails left on the company line to the appropriate department.</li><li>Assisting the administrative team with processing faxes or emails data entry into our in-house software.</li><li>Communicating professionally with different departments to assist patients and healthcare providers with our referral process.</li><li>Ensuring an even distribution of work to the Intake department.</li><li>Complying with company, state, and federal healthcare guidelines.</li><li>De-escalate situations involving dissatisfied customers, offering patient assistance and support</li><li>Calling patients for follow up, to obtain additional information and notify the patient of outcomes and statuses.</li><li>Ensuring customer satisfaction and assisting them with issues/concerns related to their health.</li><li>Evaluates and determines caller needs and use their knowledge to provide resolution, tracking, and if necessary follow up from another representative</li><li>Additional responsibilities as assigned by Supervisor</li><li>Able to meet department performance standards</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.</li><li>High School Diploma or GED, some college</li><li>Has basic computer knowledge and experience including Microsoft Word, Excel &amp; typing skills.</li><li>Minimum 1 year of outbound/inbound calling experience in a call center, medical office/clinic or institutional setting is preferred.</li><li>Ability to convey a positive and professional image to customers and employees</li><li>Capable of following an issue through to its conclusion</li><li>Home care/healthcare background is a plus but not required.</li><li>Must be able to work at a fast pace medical call center managing large amounts of inbound/outbound calls while maintaining attention to details.</li><li>Is customer service oriented with good oral and written communication skills.</li><li>Is self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision.</li><li>Is detail oriented and displays good organizational skills.</li><li>Must be flexible and willing to work weekends and Holidays.</li><li>Highly self-motivated and able to work with minimal supervision</li><li>Must have a secure work location from home with High-speed internet.</li></ul>Proven Personal Attributes:<ul><li>Ability to multitask in a fast-paced work environment.</li><li>Ability to remain calm under pressure and manage stressful situations.</li><li>Provide excellent and professional customer service skills with a positive, patient, and friendly attitude.</li><li>Ability to maintain a high level of confidentiality and remain HIPAA compliant.</li><li>Ability to establish highly productive and detailed organizational skills/habits.</li><li>Ability to actively listen and problem solve with cooperation, assertiveness, and flexibility for positive outcomes.</li><li>Possess strong, professional written and oral communication skills for in-person, telephonic, and electronic use.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Call Center Representative (Part Time Remote)

The Claims Customer Service Analyst is responsible for managing and resolving claims-related inquiries and escalations with a strong focus on accuracy, compliance, and provider satisfaction. This role requires advanced knowledge of claims adjudication, coding, billing standards, and regulatory requirements. The analyst collaborates closely with internal departments and external providers to ensure timely and accurate claims processing and resolution.Key Responsibilities:<ul><li>Serves as the first point of contact for providers with questions about claims and the breakdown of payments.</li><li>Oversee adverse claims escalations/disputes/reconsiderations process.</li><li>Answers escalated provider tickets/calls and escalations in collaboration with the Network team per team standards</li><li>Analyzes/Strategizes long term solutions for applicable claim inaccuracies identified and alerts Claims Leadership/Networks as applicable.</li><li>Reprocess and re-export of claims; resolve medical billing discrepancies in accordance with tango’s Provider Manual.</li><li>Interpret and apply HIPAA guidelines, contracts, and fee schedules; educate internal staff and providers as needed.</li><li>Utilize coding/authorization knowledge (CPT, HCPCS, HIPPS) to assess dispute validity and support claim adjudication.</li><li>Handle inbound and outbound calls with providers, offering resolution and guidance.</li><li>Educate providers verbally and electronically on EDI transmission errors and clean claims submission practices.</li><li>Manage and respond to claims documentation requests in a timely manner.</li><li>Monitors/Maintains Plexis Alerts (process of EOP distribution) after each claim run.</li><li>Collaborate with Networks on high-volume denial/rejection claims, developing plans for improved submission.</li><li>Participate in monthly Claims Webinars and provider training sessions.</li><li>Ability to consistently meet productivity and quality standards</li></ul>Essential Functions<ul><li>Review escalated ticket/inbound and outbound call inventory and audit findings (external and internal) to maintain compliance with company policies.</li><li>Manage escalated claims issues and provider concerns promptly and professionally.</li><li>Working in Power BI, PCM, Tempo, Freshdesk and Elevate.</li></ul>QualificationsExperience &amp; Knowledge<ul><li>3-5 years minimum experience in Medical Billing and Coding claims processing.</li><li>1-3 years of experience in a healthcare call center, health insurance, medical office or claim processing environment.</li><li>Strong knowledge of claims processes, benefits and billing procedures.</li><li>Proficient with call center software (e.g., Avaya, Elevate, Cisco) and CRM systems</li><li>Strong knowledge of HIPPS, CPT, and HCPCS coding systems.</li><li>Familiarity with eligibility, authorization and claims submission standards across multiple lines of business.</li><li>Experience supporting system testing, enhancements, and data portals.</li></ul>Education &amp; Training<ul><li>Professional-level training or certification in claims processing, healthcare administration, or related fields preferred.</li></ul>Skills &amp; Abilities<ul><li>Advanced proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>Strong interpersonal, written, and verbal communication skills.</li><li>Proven self-starter, analytical, research, problem-solving, and decision-making skills.</li><li>Leadership and coaching capabilities.</li><li>Ability to prioritize, organize, and meet deadlines in a fast-paced environment.</li><li>Ability to multitask in a fast-paced environment</li></ul>Job Type<ul><li>Full-time</li><li>Remote - United States&nbsp;</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Analyst, Claims Customer Service (Remote)

REPORTS TO:&nbsp; Manager, Utilization ManagementPOSITION DESCRIPTION:The Utilization Review Nurse acts as a liaison in the coordination of resources and services to meet patients’ needs, promotes teamwork to optimize efficient and cost-effective use of health care resources, monitors the health care delivery plan to maximize positive patient outcomes, and maintains compliance with applicable laws and regulations and the policies of Professional Health Care Network. The clinician will monitor adherence to ensure the effective and efficient use of home care-based services and monitor the appropriateness of homecare admissions, resumptions of care, reauthorizations, and extended cert periods.Primary duties include, but are not limited to:&nbsp;ESSENTIAL FUNCTIONS:·Processes patient prior and reauthorization requests as outlined by company policy.·Makes determination of the need for continued home health care services by reviewing documentation submitted by providers in accordance with Medicare guidelines.·Refers to the Utilization Review Physician Advisor cases that do not meet established guidelines for admission or continued care.·Maintains accurate records of authorizations and communication with providers and payer plans pertaining to authorization for all patients.·Assists provider staff and team members in identifying patient needs and coordinating care.·Assists provider staff and team members in efficient and cost-effective utilization of health care resources and monitors patient progress and outcomes.·Facilitates communication and provides ongoing customer service support to payer plan case managers, patients and provider staff and team members.·Prepares and submits any required status or summary reports in a timely manner.·Periodic weekend and holiday rotation and availability to address after hour health plan member needs related to home health management.·Reviews documentation and provides feedback to clinicians regarding CMS Chapter 7 and Milliman Care Guidelines to ensure accurate assessment and review data, medical records reflect compliance with medical necessity, homebound status, visit utilization supported by individual patient assessment/ documentation support and transition (discharge) planning.·Identifies problems related to the quality of patient care and refers them to the Quality Assurance Committee/QPUC.·Assists the Utilization Review Committee/QPUC in the assessment and resolution of utilization review problems.·Other duties as required and/or assigned.OFFICE LOCATION:Fully RemoteQUALIFICATIONS·Is a graduate of an accredited school of professional nursing or an accredited practical or vocational nursing program.·Has at least two years of general nursing experience in medical, surgical, or critical care, and at least one year of utilization review/management, case management or recent field experience in home health.·Is currently licensed as a registered nurse, practical nurse, or vocational nurse in good standing through the Arizona Board of Nursing and other State Boards of Nursing as applicable.·Is detail oriented and displays good organizational skills as well as good oral and written communication skills.·Excellent time management skills with a proven ability to meet deadlines.·Is self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision.·Working knowledge of home care regulatory and federal requirements.KNOWLEDGE AND EXPERIENCE:Requires knowledge in the areas of home health community-based services; utilization/case management experience is preferred. Must have a working knowledge of homecare, managed care, medical/nursing staff procedures, and community resources. NCQA and URAC knowledge is helpful. Computer skills such as MS Office products - Outlook, Excel, Word, Adobe, and the ability to work within multiple electronic medical management systems.CONTINUING EDUCATION REQUIREMENTS:Company personnel are expected to participate in appropriate continuing education as may be requested and/or required by their immediate supervisor. In addition, company personnel are expected to accept personal responsibility for other educational activities to enhance job related skills and abilities. All company personnel must attend mandatory educational programs.tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Utilization Review Nurse (Part Time remote)

Job Title Athletic Trainer Outreach/UKHC Requisition Number RE50278 Working Title Athletic Trainer Outreach – Kentucky State University Department Name MG380: Orthopaedic Surgery Work Location Frankfort, KY Grade Level 09 Salary Range $43,680-71,323/year Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 0 yrs Required License/Registration/Certification Athletic Trainer Certification Physical Requirements Repetitive motion. Job-related travel. Standing or walking with objects up to 10lbs. Lifting, pushing, and/or pulling objects up to 50lbs. Shift This role requires a flexible schedule based on athletic event demands. Work hours will include weekdays, evenings, and weekends depending on practice schedules, games, and special events. Some travel to away games and tournaments will be required. Job Summary UK HealthCare Sports Medicine is seeking a dedicated and dynamic Athletic Trainer assigned to Kentucky State University. As an Athletic Trainer assigned to Kentucky State University, your primary focus will be the daily medical coverage, injury prevention, assessment, rehabilitation, and return-to-play planning for athletes within the university’s athletics system. You’ll act as a liaison between players, coaches, and healthcare professionals to ensure the health, safety, and well-being of athletes. Additional duties include: • Managing medical documentation and injury tracking. • Coordinating with UK HealthCare’s physicians and rehabilitation specialists for athlete referrals. • Assisting with emergency planning and response protocols at training and match facilities. • Promoting education and awareness regarding injury prevention and performance optimization. • Supporting event coverage and medical operations for events and teams as needed. We are looking for a candidate who excels in communication, adaptability, and relationship-building, with the ability to thrive in a fast-paced, team-oriented, and evolving sports environment. Benefits: • Tuition waiver for employees attending the University of Kentucky, up to $5,250 per year. • Access to Professional Development Funding for continuing education and certifications. • Paid Kentucky Medical Licensure and BOC Certificate Maintenance Fees. • Comprehensive employee insurance benefits, including Health, Dental, Vision, Prescription Drug coverage, and Flexible Spending Accounts (FSA). • 200% employer match on retirement contributions. • Accrual of 10-15 vacation days per year, increasing with years of service. • Accrual of 12 sick days per year. • Accrual of 13 paid holidays annually. Skills / Knowledge / Abilities • Strong understanding of sports injury prevention, evaluation, and rehabilitation techniques. • Excellent interpersonal and communication skills with athletes, coaches, and families. • Ability to work independently and collaboratively in a team environment. • Proficient in EMR documentation and basic administrative tasks. • Commitment to continuing education and evidence-based clinical practice. Does this position have supervisory responsibilities? Yes Preferred Education/Experience • Bachelor’s degree in Athletic Training required; Master’s degree preferred. • National Athletic Trainers’ Association Board of Certification (NATA BOC) – Required • Kentucky Board of Medical Licensure (KBML) – Licensure or eligibility at time of hire • Experience working with collegiate athletes. • Prior outreach/field-based AT experience preferred. Deadline to Apply 10/26/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Athletic Trainer Outreach/UKHC

Job Title LPN/Ambulatory/UKHC Requisition Number RE52010 Working Title LPN - Urology Clinic Department Name M7300:AMB-UROLOGY Work Location Lexington, KY Grade Level 08 Salary Range $19.00-30.09/hour Type of Position Staff Position Time Status Full-Time Required Education LPN Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience No experience required. Required License/Registration/Certification Licensed Practical Nurse (LPN) – Kentucky Licensure Physical Requirements The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. Shift Monday – Friday, Day Shift; primarily 8:00 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed. Job Summary The LPN is a member of the multidisciplinary ambulatory team responsible for patient care, patient satisfaction, and clinical outcomes. The LPN performs the duties they are trained in, such as starting IVs, performing simple wound dressings, and notifying the RN of any changes or abnormalities in the patient’s condition. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 10/23/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

22,863 Full Time Jobs