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<h3>Full Stack Engineer</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Merrimack, NH! Fidelity Wealth, Wealth Solutions Engineering Chapter Area is looking for a passionate Full Stack Engineer to build and support world-class products for its business-critical Wealth Implementation and Experiences Product Area. We're looking for highly motivated individuals who work well in a collaborative, iterative, and fast-paced environment. We work in a dynamic agile environment. <h3>The Role</h3> Your primary role will be building, testing and engineering web applications using modern technologies like Angular, NodeJS, REST and Java. You will be expected to quickly gain understanding of all the components of our web applications and will work with the team to deliver outstanding solutions. You will also work with our technology team in defining and implementing engineering solutions for our technology products. <h3>The Expertise and Skills You Bring:</h3> <ul> <li>Bachelor's degree or equivalent experience in Computer Science or Engineering </li><li>Experience with modern JavaScript frameworks (Angular, JavaScript/TypeScript, Node, NPM, HTML/CSS, RxJS) </li><li>Experience in API Design &amp; Development and Microservices Architecture (Java, REST, NodeJS, Swagger) </li><li>Experience with Test automation (Selenium, Cucumber, Cypress) Unit, Integration and Functional Tests </li><li>Champion and advocate of Test Driven Development, Unit testing using frameworks and tools like Jest and Jasmine </li><li>Fully hands on with application builds and deploys using Continuous Integration/ Deployment (CI/CD) tools (Jenkins, Artifactory, uDeploy, GitHub, etc.) </li><li>Ability to troubleshoot and work on production issues utilizing various tools such as Splunk and Datadog </li><li>Strong analytical, communication, and organizational skills and the ability to handle multiple tasks at a given time </li></ul> <h3>Responsibilities:</h3> <ul> <li>Define product solutions by working directly with business and product teams </li><li>Promote good engineering practices and standards </li><li>Navigate new technologies and cloud-based deployments to help deliver high value to our business </li><li>Contribute to continuous process improvement initiatives. </li><li>Perform code reviews, unit testing, and integration testing using Open Source frameworks </li><li>Lead process and technology improvement initiatives proactively </li><li>Stay on top of the latest engineering trends and practices and bring them back to the team when appropriate </li></ul> <h3>The Value You Deliver:</h3> <ul> <li>Understands and delivers the leadership vision </li><li>Strengthens the culture of innovation </li><li>Finds creative ways to get things done and do them right </li><li>Champions a culture of outstanding software engineering practices </li><li>Maintain a high level of integrity. </li><li>Take ownership and accountability for determining what needs to be done. </li></ul> <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Full Stack Engineer

<h3>Software Engineer in Test About the Role Fidelity Investments provides a remarkable opportunity for a Senior Software Engineer in Test with a strong background in software development. This individual will be tasked with creating and enhancing test automation processes and internal software applications within the Quality Engineering team at Fidelity's Workplace Investing sector. The role is situated at our Merrimack, NH facility. Key Responsibilities As a Quality Assurance Engineer, your main duties will involve:</h3> <ul> <li>Crafting and upkeeping test automation frameworks with Java or comparable languages. </li><li>Testing distributed applications at multiple layers of the technology stack. </li><li>Ensuring data validation and processes using SQL, DB2, and Oracle. </li><li>Deploying DevOps and CI/CD methodologies with the help of Maven, Git/GitHub, Jenkins, and Sonar. </li><li>Collaborating in Agile/Scrum environments, applying tools like JIRA and XRAY. </li><li>Understanding and enhancing the software development life cycle (SDLC), encompassing coding standards, code evaluations, and source code administration. </li><li>Working with virtual databases like Delphix or data mockup tools like Wire Mock. </li><li>Engaging with cloud-based services such as Azure and AWS. </li><li>Conducting functional and regression testing, incorporating test automation in an agile environment. </li><li>Interpreting business requirements to build clear stories and acceptance criteria for implementation. </li><li>Identifying risks and developing contingency plans for test automation issues. </li><li>Working independently within Agile Sprint or Kanban teams to deliver high-quality results. </li></ul> Required Expertise and Skills To be successful in this role, you should bring: <ul> <li>A Bachelor’s degree in Computer Science or equivalent experience. </li><li>More than 5 years of experience in Java or a similar language, focusing on test automation development. </li><li>Demonstrated proficiency in common test automation frameworks such as Cucumber and Rest services. </li><li>Familiarity with tools and concepts like SQL, DB2, Oracle, JIRA, XRAY, Maven, Git/GitHub, Jenkins, Sonar, and cloud-based services. </li><li>Familiarity with financial services, particularly mutual funds, stocks, and managed accounts. </li><li>Hands-on experience with both functional and regression testing in an agile setting. </li><li>The ability to adapt quickly and thrive in a fast-paced, changing environment. </li><li>Familiarity with SDLC, coding norms, code evaluations, source code control, and build procedures. </li><li>Understanding of Cobalt language, VSAM files, batch processes, and IOM (Input/Output Modules). </li></ul> <h3> Why Fidelity? At Fidelity, we are committed to providing accessible financial expertise to help individuals achieve their desired lifestyles. We prioritize crafting an outstanding work environment to attract top talent and support our team members. Join us to contribute to our mission of delivering outstanding financial services and enjoy a collaborative environment where you can thrive and grow your career. We value innovation, dedication, and the pursuit of excellence in everything we do.</h3>

Software Engineer in Test

Start a fulfilling career as a Warehouse Selector IV! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. Benefits you can count on: <ul><li>Pay Rate: $24.00 per hour. </li><li>Start time 6am</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Warehouse Selector IV: The Warehouse Selector IV fills customer orders for full-case products by pulling cases from warehouse storage slots. <ul><li>Read or scan labels to identify slot location, product description, and quantity required for each order. </li><li>Pull correct quantities of full-case items and lift onto a pallet or cart. </li><li>Transport selected cases to designated dock area using powered equipment. </li><li>Work safely to prevent injury to people and damage to products. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>At least 18 years of age. </li><li>High School Diploma or GED preferred </li><li>Able to perform accurate visual inspections. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized </li><li>Problem Solver </li><li>Teamwork Oriented </li><li>Safety Conscious </li><li>Detailed </li></ul> Moving America Forward - Together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Selector IV

Start a fulfilling career as a Warehouse Loader! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. As a Warehouse Loader, you will operate selected power equipment to load product into trailers for delivery. Benefits you can count on: <ul><li>Pay rate: $24.00 r hour. </li><li>Start time 11am</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Warehouse Loader: <ul><li>Check cases for stability and orderliness. </li><li>Verify product counts. </li><li>Ensure that product "walls" are stable to prevent injury or damage to people or product. </li><li>Complete and report equipment inspections and keep the work area clean. </li><li>This position has additional duties. Special projects may be assigned at the position supervisor's discretion. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>At least 18 years of age.</li><li>Must be able to use an electric pallet jack.</li><li>Bring a high degree of attention, skill, and dexterity to controlling a pallet jack and stacking product. </li><li>Be able to lift weights of 25-100 lbs frequently. </li><li>Be able to work 10-hour shifts that include nights, weekends, and holidays. </li><li>Be able to work in all compartments, including freezer, cooler, and dry areas. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized</li><li>Problem solver</li><li>Teamwork oriented</li><li>Safety conscious</li><li>Detailed </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Warehouse Loader

<h3>Job Description:</h3>Director, Software EngineeringThe RoleFidelity Charitable software engineers develop next-generation technology that directly impacts how our customers accomplish their philanthropic goals. As a Software Engineer within our technology business unit you will help take Fidelity Charitable applications to the next level of evolution. The position will require hands-on software development, cross team collaboration with a diverse and co-located engineering team, and the ability to visualize customer issues as drivers for internal change.<ul><li>As a member of the team you’ll craft and influence creative solutions that meet not only functional, but also performance, scalability and reliability requirements.</li><li>Can conceptualize Object Oriented design and engineering design patterns</li><li>Work as a member of a high functioning Agile team to help drive the next generation user experience for Fidelity Donor, Rep, and Advisor web applications</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor's degree in Computer Science or related field, or equivalent practical experience</li><li>Experience as a software development manager or related role with a proven track record of software delivery through all phases of development</li><li>A proven track record of interviewing and/or hiring and developing software engineers</li><li>Demonstrated previous architecture and personal leadership experience</li><li>10+ years of software development – front end, middle tier and back end</li><li>4-5+ years of client-side UI development experience</li><li>4-5+ years of Responsive Web Design – Development experience and Web Accessibility</li><li>Experience with Angular js, Angular, Javascript, Typescript, Spring Boot, Spring Batch, Java, Microservices architecture</li><li>Recent experience as a full-time people manager required</li><li>You will serve as a lead in the design and implementation of extensive web-based applications</li><li>Provide expertise in development best practices for the full software development life cycle, including coding standards, code reviews, source control, build processes, test automation and continuous integration</li><li>Provide technical leadership to all team members</li><li>Strategically thinking with focus on the delivery and quality</li><li>Proven negotiation, problem solving and conflict management skills</li><li>Ability to motivate and build a results-oriented implementation team delivering strategic software products and services</li><li>Proven knowledge and skills to guide his/her team to deliver on business results</li><li>Strong organizational, coaching &amp; mentoring skills</li><li>Enterprise product management skills</li><li>Ability of being an active listener &amp; communicator and of taking proactive steps in managing problems</li><li>Deep understanding of Agile Development Methodologies</li><li>Experience with Cloud technologies</li><li>Provide a deep understanding of application, web architecture and development</li></ul>The TeamFidelity Charitable is the brand name for the Fidelity® Charitable Gift Fund, an independent public charity, established in 1991 with the mission to further the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants.The mission of Fidelity Charitable Services (FCS) is to be the premier provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS offers the Fidelity Charitable Gift FundSM, the nation's largest donor-advised fund. Since 1991, the Gift Fund has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Software Engineering

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. As the Training Generalist, you will impact teammate's lives by assisting them with skill building, career growth, and other professional development and training. Implement division operations training via stand-up facilitation, workshops,eLearning, coaching, and OJT. Provide non-operational training to staff as required. Benefits you can count on: <ul><li>Pay rate: $65,000 to $75,000 per year.</li><li>This role is also eligible to participate in the annual incentive plan with a target incentive of 10% of your base annual salary.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Training Generalist: <ul><li>Provide just-in-time training solutions aligned with Division business goals and teammate learning needs. </li><li>Work with leadership to identify learning gaps through formal/informal needs analysis and observation, and in collaboration with the L&amp;OD team </li><li>Provide performance consulting: determine, by training needs analysis/root cause analysis, whether the performance gaps are training-related or system issues and pursue an effective intervention. </li><li>Consult with the L&amp;OD team to recommend and deliver learning or other systemic interventions to improve productivity in existing workforce. </li><li>Use a variety of training-retention methods, including skills checks, mentoring, and developing the training skills of on-the-job trainers and subject matter experts. </li><li>Work with Leadership and Organizational Development (L&amp;OD) team to deliver Train-the-Trainer sessions for Operations and Transportation department trainers. </li><li>Create training materials and/or act as subject-matter expert in curriculum development projects led by the Leadership &amp; Organizational Development Team. </li><li>Work with the L&amp;OD Team to implement training via Electronic Learning Management system (ELM), the company's Learning Management System. </li><li>Maintain accurate records of all training activities in the company Learning Management System (ELM). </li><li>Ensure accuracy in reporting of teammate assignments, Safety Training completion rates, and audit requirements. </li><li>Generate and distribute learning reports and hoc reports as requested during Division audits and assist with interpretation of the reports. </li><li>Participate in Safety Committee meetings to determine training opportunities. </li><li>Provide training support to meet all regulatory and safety compliance required by DOT, OSHA, and company best practices. </li><li>Conduct routine route rides and warehouse days with teammates/Drivers to provide reinforce operations standards. </li><li>Contribute regularly to internal communication efforts (i.e., division newsletter, Merit Magazine articles, etc.) to ensure consistency in training. </li><li>Assist newly-hired teammates in becoming proficient in their roles </li><li>Collaborate with the L&amp;OD team to design and support career development and individual development plans and other employee learning efforts. </li><li>Participate in train-the-trainer skill-building events as scheduled. </li><li>Execute other projects and initiatives to support the HR team as needed. </li></ul> Qualifications you'll bring as a Training Generalist: <ul><li>Bachelor's Degree Preferred. (5 or more years of experience, in lieu of a degree) </li><li>3 years experience and working knowledge of learning and development, preferably in a warehouse environment. </li><li>Demonstrate solid communication skills (verbal and written) required for conductions training sessions, OJT/one-on-one training, and communication with organizational leadership. </li><li>Strong working knowledge of office software (Word, Excel, PowerPoint, etc.). </li><li>Working knowledge of a Learning Management System (ELM in McLane) preferred. </li><li>Familiar with warehouse and transportation operations, technology, and software preferred. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Training Generalist

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The HR Generalist is responsible for coordinating the daily functions of the Human Resources Team. Benefits you can count on: <ul><li>Pay rate: $65,000 to $75,000 per year.</li><li>This role is also eligible to participate in the annual incentive plan with a target incentive of 10% of your base annual salary.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as an HR Generalist: <ul><li>Assist and observe in various training programs in order to comply with McLane Company training practices and federal laws. </li><li>Facilitate mandatory harassment/substance abuse training, safety, and arrange special classes for teammates. </li><li>Maintain logo clothing, relocation billing, FMLA records, Workers Compensation and safety investigations, documentation, reporting and evacuation plans. </li><li>Coordinate special events such as: CMN, United Way, Health Fair, teammate parties, etc. </li><li>Support for HR Manager as needed. </li><li>Ensure that the McLane Company employment process is carried out within legal guidelines and that each applicant is treated fairly and consistently. </li><li>Manage requisitions and develop appropriate recruitment strategies with managers (i.e.: advertisements, internet). </li><li>Coordinate and attend career fairs, receive, review, and screen applications and resumes, communicate application status to applicants, check references and verify previous employment. </li><li>Advise supervisors on hiring/offer procedures, arrange pre-employment paperwork and orientation, and maintain Jobs Box. </li><li>Promote teammate morale through open lines of communication and policy interpretation. </li><li>Coordinate teammate meetings assist in facilitation of New Hire Orientation, and interact daily with teammates and managers. </li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as an HR Generalist: <ul><li>Have a bachelor's degree. </li><li>Have 2+ years experience in Human Resources. </li><li>Possess hands on experience in training and coaching. </li><li>Understand safety practice guidelines. </li><li>Have strong MS Office skills including Word and Excel. PowerPoint will be useful; Peoplesoft experience preferred. </li><li>Be able to identify and work through problems and conflicting issues in a clear and diplomatic manner. </li><li>Be able to review and interpret data, transactions, policies, and business practices. </li><li>Be an effective communicator (verbally and written) with teammates at all levels. </li><li>Be able to work in diverse and fast paced environment. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

HR Generalist

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.Our CultureWe recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. &nbsp;Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them in the communities in which they live. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.Plus, we have some great benefits!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic contribution from Sprague</li><li>Paid Volunteer Time</li><li>Flexible Working Policy</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>We want to hear from you!Our Customer Care Representative is the primary contact for customer requests regarding all Customer Experience processes, procedures, and information, including, but not limited to: taking customer orders, product delivery, pricing, terminal access, billing, credit, and other related requests for information on our products and services. Serving as the liaison between energy customers and Sprague support personnel, you will be required to act quickly and effectively reconcile issues/problems and answer all inquiries. You will track activities to help identify recurring customer needs in an effort to improve the processes and better serve customers. This role requires a deep understanding of the company’s products and services, along with the ability to communicate clearly, troubleshoot effectively, and ensure customer satisfaction. If you are someone who has the ability to multitask, organize workload and perform under pressure in a fast paced, team environment then this is the role for you!What you'll be doing:<ul><li>Serve as member of the Customer Experience team responsible for answering customer calls related to energy marketing and delivery, while conducting all interactions in a professionally positive tone</li><li>Directly or indirectly reconcile basic issues or problems and answer inquiries about products, services or order status, conduct research, and coordinate with other internal departments as necessary</li><li>Maintain customer account data, record and track customer inquiries within the appropriate system(s) and maintain process documentation</li><li>Participate in ongoing Customer Service training to ensure adequate systems expertise, expedient training of new personnel, and improvement of general skills</li><li>Participate in projects, provide backup coverage, and other duties as required</li></ul>This opportunity will be hybrid in Portsmouth, NH.Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we’ve been for the last 150 years.Qualified candidates for this role will have the following:<ul><li>Associate’s degree preferred and/or 1-3 years office experience, preferably in an energy industry environment.</li><li>Excellent verbal and written communication skills, English fluency required, Spanish is a plus.</li><li>Effective time management, communication skills, and a willingness to learn</li><li>Organized and able to perform under pressure in a fast-paced environment</li><li>Ability to work as part of a team as well as individually using available resources</li><li>Ability to think critically and conduct research to solve customer inquiries</li><li>Strong computer skills, including knowledge of Microsoft Word, Excel, and Internet Browsers</li><li>Familiarity with customer-centric databases preferred</li><li>Exercise sound judgment when directing customer referrals to others, following up as needed to ensure resolution</li></ul>Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague! Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Sprague

Sprague Resources GP LLC

Customer Care Representative

<h3>Job Description:</h3>Risk Manager – FFIO and Corporate ServicesThe TeamThe FFIO and Corporate Services Risk team plays a pivotal role in overseeing and executing key operational risk programs across the organization. Core responsibilities include external audit coordination, incident and event management, vendor risk oversight, and other strategic risk initiatives. Operating in a dynamic and fast-paced environment, the team focuses on high-impact activities that protect Fidelity’s customers and strengthen trust in the firm. The Risk Manager partners closely with business leaders to identify and assess risks, develop innovative control enhancements, and foster a strong risk mindset.The Businesses We SupportThe position will primarily support Fidelity’s Fund and Investment Operations (FFIO) business unit, which delivers essential middle- and back-office services for Fidelity’s retail and institutional products. These services include books and records maintenance, securities pricing, fund and security-level performance analysis, financial reporting, and tax operations. This role is part of a broader risk team that also supports other FFIO groups and several of Fidelity’s Corporate Functions, including Fidelity Real Estate Company, Corporate Accounting, Corporate Treasury, Procurement, and Enterprise Human Resources. The Expertise You Have <ul><li>Bachelor’s degree required</li><li>Minimum of 5 years of industry experience, ideally in Audit, Risk Management, Asset Management, or Fund/Middle Office Operations</li><li>Strong verbal and written communication skills</li><li>Demonstrated leadership and/or project management experience</li><li>Proactive and resilient mindset with the ability to thrive in a fast-paced environment</li></ul>The Skills You Bring <ul><li>Deep understanding of risk management principles and the ability to articulate the vision and strategy of the Risk function</li><li>Strategic thinker with a creative approach to problem-solving and process improvement</li><li>High level of initiative, accountability, and follow-through</li><li>Proficiency in data analytics tools (e.g., Excel, PowerPoint, Tableau)</li><li>Strong organizational skills with the ability to manage multiple priorities and adapt quickly to changing business needs</li><li>Effective communicator who tailors messaging to diverse audiences and influences outcomes</li><li>Flexible and open to feedback, new information, and evolving priorities</li><li>Builds inclusive and collaborative relationships across teams and geographies</li></ul>The Value You Deliver As a Risk Manager, you will be instrumental in driving risk excellence across the business by:<ul><li>Leading key operational risk programs such as incident and event management, external audit coordination, and compliance initiatives</li><li>Engaging proactively with business partners to identify emerging risks, conduct assessments, and execute testing activities</li><li>Continuously evaluating and enhancing the risk profile of supported business units</li><li>Advancing the use of data analytics and digital tools to improve risk insights and decision-making</li><li>Collaborating cross-functionally to strengthen the overall effectiveness and efficiency of the Risk Management program</li></ul>Company OverviewAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.comFidelity Investments is an equal opportunity employer.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>RiskMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Risk Manager – FFIO and Corporate Services

The Role At Fidelity, our greatest asset is our associates, and we focus on building an environment that allows people to perform at their best and make an impact! We are seeking a dynamic and experienced Talent Acquisition Partner to join the Corporate Services recruiting team. The Talent Acquisition Partner is a critical member of our HR team by ensuring that we are hiring the most qualified talent for the firm. The Expertise and Skills You Bring <ul> <li>Partner with hiring managers to gain understanding of business unit objectives and job requirements and implement a hiring strategy to find and attract the right talent (across internal, external and passive talent channels) </li><li>Collaborate with your peers, HR Business Partners and Compensation for the HR function on a regular basis </li><li>Manage full life cycle hiring from intake to offer </li><li>Manage and maintain sensitive and confidential information. </li><li>Demonstrate your deep knowledge of client business to respond to detailed candidate questions about the role and function </li><li>Apply your excellent interviewing skills and practices </li><li>At least 5 years of recruiting experience </li><li>Highly developed consultative skill to build strong, long-term relationships with clients and business partners </li><li>Strong negotiation skills to close complex offers involving many components of compensation (e.g. cash, equity, variable pay, sign on) </li><li>Experience with sourcing techniques including identifying passive talent, building talent pipelines </li><li>Demonstrates Staffing expertise, organizational knowledge, and sound business discernment to contribute to the business and build credibility with clients </li><li>Positive relationship management and influencing skills </li><li>Ability to interact and present to leaders of all levels </li><li>Resourcefulness to identify and use the resources, information, and assistance needed to tackle client problems </li></ul> Note: Fidelity is not providing immigration sponsorship for this position The Team Fidelity’s Talent Acquisition team is passionate about attracting strong talent to the firm to help drive business results. We provide subject matter expertise to colleagues and hiring managers with regard to the internal and external employment market trends and maintains deep knowledge of their clients’ business objectives and workforce plans.

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