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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.&nbsp;&nbsp;Let’s share success.Infrastructure Data &amp; Analytics aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.&nbsp;As the Data Science team in Infrastructure Data &amp; Analytics is building and deploying machine learning (ML) models and Gen AI solutions, we are looking for a senior data engineer to build and deploy data engineering pipelines in production that support these ML models and AI/Gen AI solutions. This is an individual contributor role with responsibilities ranging from hands-on coding, debugging, documentation to stakeholder management and presentations.Let’s build on what you know.If you are a pioneer in building data pipelines and data-based storytelling, you'll find a fit in our Data Science team within Infrastructure Data &amp; Analytics. To succeed in this newly forming team, you’ll need to be comfortable navigating ambiguity to stand up solutions 01 while discovering and leveraging enterprise platforms and best practices.Here’s just some of what you’ll do:<ul><li>Create and maintain robust data pipelines to ingest data from a wide variety of structured and unstructured data sources that support ML models and Gen AI solutions</li></ul><ul><li>Own the data pipeline build from identifying business problems, discovery through interviewing stakeholders, hands-on coding, analyzing data &amp; results to delivering production grade solutions at scale</li><li>Implement automated data quality frameworks to ensure the accuracy and reliability of our incoming data sources</li><li>Manage all technical aspects of data architecture and database management, including developing prototypes, new database structures, and application programming interfaces</li><li>Transform logical data architectures into physical designs and continuously improve database design and performance</li><li>Maintain our database and data pipelines across cloud and on-premises systems including but not limited to S3 buckets, vector database and knowledge graph database</li><li>Drive high-level and detailed technical design and architecture conversations. Ensure best practices are aligned with Enterprise Architecture and Decision Science COEs</li><li>Own and deliver documentation and processes required for privacy risk assessment, model governance and enterprise data governance</li><li>Innovate and elevate the department and enterprise to adopt new solutions that are already a best practice within the industry</li><li>Generate insightful data visualization and reports to aid in decision-making based on data availability, data quality and understand usage statistics</li><li>Lead training sessions and create comprehensive documentation to empower the data science team and broader department</li><li>Provide technical mentorship to team members at junior levels including peer code reviews</li><li>Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and CI/CD pipelines)</li></ul>Are you up for the challenge?&nbsp; Here’s what you should have:<ul><li>Bachelor’s degree in data science, engineering, computer science or a STEM field; advanced degree preferred</li><li>5+ years of experience writing accurate and effective code for data manipulation and analysis in SQL and Python</li><li>Experience building scalable data pipelines working with high volumes of both structured and unstructured data</li><li>Knowledge of Big Data / NoSQL design and development with variety of data stores (document, column family, graph, vector DB etc.)</li><li>Experience with scaling search across vectorDB and GraphDB in a Graph-RAG architecture is a plus</li><li>Knowledge of database management system products and ecosystem - e.g., storage formats, access algorithms, data management processes, administration, data maintenance, replication, high availability, encryption, etc.</li><li>Knowledge of XML/JSON and schema development/reuse, relational database management systems with proficiency in SQL/BigQuery</li><li>Hands-on expertise with distributed (multi-tiered) systems, algorithms, application development and automated testing</li><li>Experience working with modern data storage, processing, orchestration technologies including creating CI/CD pipelines with Github Actions</li><li>Strong analytical, problem-solving and project management skills, coupled with a continuous improvement mindset</li><li>Excellent communication skills, capable of explaining complex data issues in simple terms to a diverse audience</li><li>A self-starter mindset with the ability to thrive in ambiguous environments and the resilience required to innovate</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the department will not pursue visa sponsorship for these positions.

American Express

Senior Data Engineer

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our organization:The Network &amp; Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing &amp; Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers.The Network Product &amp; Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express’ Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express’ issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end product management approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies.About the Role:Reporting to the Director of Debit Product Management &amp; Delivery, this exciting role will offer a talented PMO manager the chance to drive development of Acquiring for the enterprise through exceptional program management office activities. You will play a critical role in driving organization, governance, and delivery discipline across the team and cross enterprise program partners.The role requires someone who thrives on structure and planning, whilst also being comfortable rolling up their sleeves and getting into the detail. You’ll be a connector – joining the dots, managing dependencies, and keeping risks and issues front and center. If you are someone who is happy to step into whatever is needed this could be the perfect role for you. &nbsp;Key Responsibilities:<ul><li>Provide end-to-end PMO leadership across for Debit Acquiring in the U.S. as part of a major program of work</li><li>You will be proactive in creating, understanding and critically questioning of project plans, risks/issues and dependencies. Helping to join the dots across a large, diverse program</li><li>You will keep a broad strategic level view whilst diving into the details with a questioning mindset, identifying gaps or misalignments taking initiative to address</li><li>You will produce accurate and insightful program or product update materials and artifacts, tailoring to various forums and committees. Always assessing usefulness of communications and identifying new ways to augment existing approaches</li><li>You will develop strong relationships across cross enterprise teams fostering a culture of accountability, transparency, and delivery focus</li><li>You will define, setup and maintain processes to the support the product team in managing and prioritizing the product roadmap</li></ul>Minimum Qualifications:<ul><li>3+ years experience within Acquiring, ideally with exposure to OptBlue</li><li>Proven experience in a senior PMO/Program support role within complex, matrixed environments</li><li>Exceptional organizational skills to prioritize and manage multiple tasks in a fast-paced environment with excellent attention to detail</li><li>Detail orientated while maintaining a view of the bigger picture</li><li>A proactive mindset with a ‘can do’ attitude – willing to get stuck in wherever needed</li><li>Strong comfort working in ambiguity and helping create structure out of chaos</li><li>Able to create impactful and meaningful communications for all levels of the business, creating decks that ‘tell the story’ to drive buy in and understanding</li><li>Critical thinker; able to find connections, spot interdependencies and bring clarity</li><li>A highly effective relationship builder who uses their diplomatic skills to influence others at all levels of the business with no direct control</li><li>A self-starter who will hit the ground running</li><li>Must have positive, can-do attitude, able to remain calm under pressure</li><li>Excellent Microsoft Excel &amp; Powerpoint skills</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Debit Acquiring PMO

At American Express, our culture is built on a 175-year history of innovation, sharedvalues and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Senior Manager position is a critical hands-on leadership role in the US Commercial Capacity team that will be responsible for Commercial Limits Underwriting strategies and capabilities. The incumbent will play an influential role working closely with partners in Product, Sales, RPDS&nbsp;&amp; GSN to create and drive strategies to grow the portfolio through transformational ideas and new capabilities that outclass competitors and provide world-class customer experience.The incumbent’s key responsibilities will include but not limited to:<ul><li>Partner with Product and RPDS to build best in class next-generation underwriting capabilities</li><li>Incumbent is responsible for capacity/limit management for the US GCS portfolios – this includes the analytics, strategy and capabilities, across new accounts and existing customers.</li><li>Work with the Product, Servicing, and Sales teams within the GCS organization and broader CFR organization to design and implement strategic initiatives that enable prudent and profitable growth while controlling for through-the-cycle volatility.</li><li>Drive deep-dive analytics and partner with the Decision Science team to enhance economic logic that supports core risk management decisions.</li></ul>Qualifications:<ul><li>4+ years of experience in relevant credit risk management expertise</li><li>Strategic thinking, with a focus on innovation</li><li>Deep knowledge of commercial business and AXP risk capabilities</li><li>Strong analytical skills and an innovative approach to solving both practical and theoretical business problems</li><li>Intellectual curiosity, adaptability in a dynamic environment, and an ability to re-engineer long-standing processes and infrastructure</li><li>Ability to build strong relationships, operate within large cross-functional teams, and influence business partners to drive change</li><li>Ability to communicate and interact effectively with internal CFR and commercial executive leadership team/partners</li><li>Strong knowledge on financial statement and key financial ratios</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and&nbsp;an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The Executive&nbsp;Admin Assistant is a critical member of&nbsp;U.S. Consumer Services Control Management&nbsp;team who provides organizational support, ensures the team’s logistical needs are met, and helps to promote a positive atmosphere and work culture. If you are a highly pro-active individual with strong organization and interpersonal skills, and who thrives in a dynamic and fast-paced environment, we strongly encourage you to apply for this role. The successful candidate will be responsible for day-to-day administrative support for two to three vice presidents (VPs) including calendar, travel, and expense management. In addition, they will support each VP’s teams on personnel-related tasks including onboarding and offboarding of colleagues, supply management, and other ad-hoc projects such as colleague engagement.&nbsp;Key Responsibilities:<ul><li>Responsible for calendar management on a daily, weekly and monthly basis for multiple VPs</li><li>Manage meeting logistics (in-person and Webex)</li><li>Manage&nbsp;general follow-ups to effectively meet deadlines and commitments</li><li>Work closely with the other administrative assistants on office operations</li><li>Maintain headcount reporting, organizational charts, and department distribution lists</li><li>Organize internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, and arranging catering</li><li>Ensure timely preparation and processing of expense reports</li><li>Manage travel arrangements, as needed</li><li>Other ad hoc administrative work, as needed&nbsp;</li></ul>Minimum Qualifications:<ul><li>Ideal candidate will have previous experience as an Executive Assistant</li><li>Excellent calendar management skills</li><li>Ability to quickly adapt and be flexible in a dynamic workplace</li><li>Ability to effectively deal with a broad range of contacts and personalities – internal and external</li><li>Strong sense of integrity with ability to handle confidential and sensitive information with discretion</li><li>Exceptional organizational, administrative and interpersonal skills</li><li>Ability to prioritize multiple tasks with minimal guidance, solution-oriented</li><li>Strong written and verbal communication skills</li><li>Extremely thorough with a high level of attention to detail and quality; timely follow up</li><li>Proven team player with ability to collaborate across groups and influence others</li><li>Experience in providing support remotely to a geographically disbursed team</li><li>Positive, can-do attitude</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Executive Assistant | US Consumer Services Governance & Control

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The Global Commercial Services Marketing team is responsible for creating an end-to-end global marketing strategy and distribution plan for our prospect &amp; customer segments around the world.The B2B Growth Marketing team supports top clients in the Small and Medium Enterprise segment, partnering with Account Development and Sales teams to drive spend and help Card Members maximize their Membership. The Analyst role will play a key role in supporting critical B2B product strategy (i.e. AP Automation (APA), Business Line of Credit (BLOC), etc.), representing a major opportunity for GCS. Key Responsibilities:<ul><li>Own end-to-end project execution for campaigns related to B2B acquisition and growth strategy and customer loyalty with American Express</li><li>Advance B2B engagement strategy through product education, targeted marketing campaigns, and sales enablement initiatives that accelerate adoption and growth</li><li>Collaborate with Partner teams (i.e. Analytics, Sales, Product, etc.) on campaign targeting and strategy</li><li>Own development and execution of marketing content</li><li>Maintain and analyze campaign performance to inform enhancements and optimization of future campaign strategies</li><li>Improve sales effectiveness by enhancing collateral, streamlining marketing processes, and strengthening customer-facing resources</li><li>Identify new opportunities, test and learn, and implement innovative tactics to enhance marketing performance and customer experiences</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree with minimum 1-3 years of work experience in digital/email marketing</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively</li><li>Collaborative approach, and the ability to partner and influence effectively across band levels</li><li>Excellent analytical skills with the ability to make informed decisions and translate insights into winning strategies</li><li>Problem solver who can persevere through operational challenges and navigate a matrixed organization</li></ul>Preferred Qualifications:<ul><li>Exceptional verbal and written communication skills</li><li>Passion for thinking outside the box and looking externally to find inspiration</li><li>A can-do mindset, willingness to learn, and desire to have fun &amp; create a strong team culture</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Sr Analyst, B2B Growth Marketing

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work: This position will be based out of Astound’s Long Island City,NY office.A Day in the Life of the Broadband Network Technician I:<ul><li>Detect, troubleshoot and resolve system outages</li><li>Emergency coax restoration</li><li>Underground cable</li><li>Maintenance (power supply, actives)</li><li>Leakage</li><li>Splicing</li><li>Documentation</li><li>Participation in a 24/7 on-call rotation</li><li>Other duties as assigned</li></ul> What You Bring to the Table:<ul><li>Experience: 2+ years (telecom technician)</li><li>Competencies: Maintain satisfactory driving record and have a valid driver's license; Customer Service, Communication (verbal, written), Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone; Ability to read and interpret maps; Bucket Certified; Ohm’s; Understand the Outside Plant</li></ul>Physical Requirements:<ul><li>Ability to lift up to 75 lbs</li><li>Standing and walking for extended periods of time</li></ul>Education and Certifications:<ul><li>High School Diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program *Benefits listed above are for regular full-time positions</li></ul>The base salary in New York for this position is $23.80 - $26.44 per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to New York and may not be applicable to other locations.Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Broadband Network Technician I

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.The Strategic Account Executive – GEMS is responsible for driving revenue growth and long-term relationships within the Government, Education, Medical, and Strategic sectors. This role focuses on high-value, complex telecommunications solutions, including voice, data, cloud, and managed services, tailored to the unique needs of public and institutional clients. This role will also develop and execute account strategies for assigned existing customers to ensure Astound is delivering an exceptional customer experience in terms of network, service offerings, billing and care.Responsibilitiesinclude:Account Strategy &amp; Growth:<ul><li>Develop and execute strategic account plans for key GEMS clients. Identify opportunities for upselling and cross-selling services tailored to each vertical.</li><li>Proactively call assigned customers to coordinate periodic business reviews as defined by customer.</li></ul>Client Engagement:<ul><li>Build strong, long-term relationships with decision-makers, procurement teams, and technical stakeholders. Act as the single point of contact for assigned accounts.</li><li>Actively manage upcoming contract expirations and track/report renewal success rate.</li><li>Serve as the primary contact and key point of escalation for post-sale issues that arise and own communication to customer through final resolution.</li></ul>Solution Selling:<ul><li>Consultatively sell complex solutions including fiber, wireless, IP networking, VoIP, unified communications, security, and cloud services.</li></ul>Proposal &amp; Contract Management:<ul><li>Lead the RFP/RFI process, ensuring competitive and compliant proposals. Negotiate contracts in alignment with client requirements and company policy.</li><li>Review existing contracted services and ensure customer has copies of contracts, circuit ID’s and key personnel contact information for support departments within Astound (NOC, Billing and Care)</li></ul>Market Intelligence:<ul><li>Stay informed on GEMS sector trends, procurement cycles, funding mechanisms (e.g., E-Rate, government grants), and compliance requirements.</li></ul>Cross-Functional Collaboration:<ul><li>Engage internal stakeholders and collaborate with sales representative to assist as needed for installation updates and general customer follow up.</li><li>Provide periodic updates to leadership detailing best practice on customer experience initiatives needed to guarantee positive outcome for customer and Astound.</li></ul>Revenue Targets:<ul><li>Meet or exceed quarterly and annual sales targets, including new revenue, renewals, and retention KPIs.</li><li>Quarterly and/or periodic travel within footprint for customer meetings.</li><li>Must hold valid driver's license and maintain clean driving record.</li><li>Other duties as assigned.</li></ul>Required Qualifications:Education:<ul><li>Bachelor’s Degree or equivalent experience in sales</li></ul>Experience:<ul><li>Minimum 8 year track record of success selling to large business with technical solution.</li><li>5+ years’ experience in systems selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies.</li></ul>Knowledge, Skills and Abilities:<ul><li>Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts</li><li>Ability to sell to C level executives within an organization</li><li>Professional business acumen in funnel management and forecasting in a CRM environment</li><li>Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications</li><li>Salesforce or CRM experience preferred</li><li>Operational understanding of telecommunications ordering, provisioning, and billing processes</li><li>Working knowledge of general marketing principle tools and processes as well as reviewing complex legal documents; including master service agreements, service level agreements and non-disclosure agreements</li><li>Skills necessary for decision making and maintaining customer retention</li><li>Strong interpersonal skills</li><li>Detail-oriented and highly organized with the ability to manage multiple tasks simultaneously.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsBase Salary: The base salary range in New York for this position is $115,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to New York and may not be applicable to other locations.Commissions at plan: Targeted commissions at full attainment are forty-two thousand annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Strategic Account Executive - GEMS

Position Title: Marketing Intern Location: Jericho, NY Full Time/Part Time: Full time Req ID: R365-2025 Description: Kimco Realty Corp. (NYSE: Kim), North America’s largest publicly traded owners and operators of open-air, grocery-anchored shopping centers and mixed-use assets, is currently seeking Interns to join our collaborative, challenging, growth oriented team. We're seeking smart, driven candidates who are passionate about beginning a career in real estate.This internship will involve working approximately 40 hours per week for a duration of approximately 8 weeks, with flexible start and end dates. Interns will be paid an hourly rate of $20 an hour.Marketing Internship ResponsibilitiesAs a Marketing Intern at Kimco Realty, you’ll support the marketing initiatives behind one of the nation’s largest portfolios of open-air, grocery-anchored shopping centers. This role provides hands-on experience across digital marketing, data management, and branding in commercial real estate all within a collaborative, fast-paced corporate environment.Internship responsibilities may include:Digital &amp; Email Marketing Support<ul><li>Assist in developing creative differentiators and compelling storytelling for vacancy-focused eblasts.</li><li>Gather and curate property photos, vacancy images, and anchor logos to support campaign production.</li><li>Update recurring email campaigns, ensuring links, visuals, and property information remain accurate and fresh.</li><li>Track eblast scheduling and updates for leasing team, keeping the marketing calendar aligned.</li><li>Maintain high-quality email distribution lists by compiling bounce data, formatting incoming leads, uploading new retailer and broker contacts, and updating broker lists.</li><li>Use AI tools to ideate and develop creative marketing concepts for email campaigns.</li><li>Support Google Business Profile maintenance by reviewing and correcting automated updates across Kimco’s property listings.</li><li>Contribute to social media by generating ideas and producing short-form video content and other creative assets for Kimco’s digital channels.</li></ul>Market &amp; Brand Research<ul><li>Research emerging and expanding growth brands to support portfolio strategy and marketing campaigns.</li><li>Conduct property acreage research using surveys and internal tools.</li><li>Identify points of interest surrounding Kimco shopping centers through an internal mapping system to enhance marketing collateral.</li></ul>Campaign &amp; Media Support<ul><li>Assist in running leasing outreach campaigns.</li><li>Maintain and organize Kimco’s media archive by updating property images and removing outdated or low-quality content.</li><li>Review virtual tours and property descriptions on Kimco’s website to ensure accuracy and high-quality presentation.</li><li>Support the creation and updating of marketing collateral, including shopping center aerials, site plans, and other visual materials.</li></ul>Requirements:<ul><li>Currently enrolled undergraduate or graduate student in a business oriented major, preferably with a focus in real estate</li><li>Strong written, verbal and analytical skills</li><li>Ability to interact effectively with a wide range of internal and external customers</li><li>Proficiency in Word, Excel and PowerPoint, with the ability to learn internal systems</li></ul>** Kimco Realty is an Equal Opportunity Employer – Veteran/Disability ** About Us: Kimco's mission is to create destinations for everyday living that inspire a sense of community and deliver value to our many stakeholders. Kimco Realty® (NYSE: KIM) is a real estate investment trust (REIT) and leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States. The company’s portfolio is strategically concentrated in the first-ring suburbs of the top major metropolitan markets, including high-barrier-to-entry coastal markets and Sun Belt cities. Its tenant mix is focused on essential, necessity-based goods and services that drive multiple shopping trips per week. Publicly traded on the NYSE since 1991 and included in the S&amp;P 500 Index, the company has specialized in shopping center ownership, management, acquisitions, and value-enhancing redevelopment activities for more than 65 years. With a proven commitment to corporate responsibility, Kimco Realty is a recognized industry leader in this area. As of September 30, 2025, the company owned interests in 564 U.S. shopping centers and mixed-use assets comprising 100 million square feet of gross leasable space. PI280032376

Kimco Realty Corporation

Marketing Intern

Position Title: Marketing Intern Location: Jericho, NY Full Time/Part Time: Full time Req ID: R364-2025 Description: Kimco Realty Corp. (NYSE: Kim), North America’s largest publicly traded owners and operators of open-air, grocery-anchored shopping centers and mixed-use assets, is currently seeking Interns to join our collaborative, challenging, growth oriented team. We're seeking smart, driven candidates who are passionate about beginning a career in real estate.This internship will involve working approximately 40 hours per week for a duration of approximately 8 weeks, with flexible start and end dates. Interns will be paid an hourly rate of $20 an hour.Marketing Internship ResponsibilitiesAs a Marketing Intern at Kimco Realty, you’ll support the marketing initiatives behind one of the nation’s largest portfolios of open-air, grocery-anchored shopping centers. This role provides hands-on experience across digital marketing, data management, and branding in commercial real estate all within a collaborative, fast-paced corporate environment.Internship responsibilities may include:Digital &amp; Email Marketing Support<ul><li>Assist in developing creative differentiators and compelling storytelling for vacancy-focused eblasts.</li><li>Gather and curate property photos, vacancy images, and anchor logos to support campaign production.</li><li>Update recurring email campaigns, ensuring links, visuals, and property information remain accurate and fresh.</li><li>Track eblast scheduling and updates for leasing team, keeping the marketing calendar aligned.</li><li>Maintain high-quality email distribution lists by compiling bounce data, formatting incoming leads, uploading new retailer and broker contacts, and updating broker lists.</li><li>Use AI tools to ideate and develop creative marketing concepts for email campaigns.</li><li>Support Google Business Profile maintenance by reviewing and correcting automated updates across Kimco’s property listings.</li><li>Contribute to social media by generating ideas and producing short-form video content and other creative assets for Kimco’s digital channels.</li></ul>Market &amp; Brand Research<ul><li>Research emerging and expanding growth brands to support portfolio strategy and marketing campaigns.</li><li>Conduct property acreage research using surveys and internal tools.</li><li>Identify points of interest surrounding Kimco shopping centers through an internal mapping system to enhance marketing collateral.</li></ul>Campaign &amp; Media Support<ul><li>Assist in running leasing outreach campaigns.</li><li>Maintain and organize Kimco’s media archive by updating property images and removing outdated or low-quality content.</li><li>Review virtual tours and property descriptions on Kimco’s website to ensure accuracy and high-quality presentation.</li><li>Support the creation and updating of marketing collateral, including shopping center aerials, site plans, and other visual materials.</li></ul>Requirements:<ul><li>Currently enrolled undergraduate or graduate student in a business oriented major, preferably with a focus in real estate</li><li>Strong written, verbal and analytical skills</li><li>Ability to interact effectively with a wide range of internal and external customers</li><li>Proficiency in Word, Excel and PowerPoint, with the ability to learn internal systems</li></ul>** Kimco Realty is an Equal Opportunity Employer – Veteran/Disability ** About Us: Kimco's mission is to create destinations for everyday living that inspire a sense of community and deliver value to our many stakeholders. Kimco Realty® (NYSE: KIM) is a real estate investment trust (REIT) and leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States. The company’s portfolio is strategically concentrated in the first-ring suburbs of the top major metropolitan markets, including high-barrier-to-entry coastal markets and Sun Belt cities. Its tenant mix is focused on essential, necessity-based goods and services that drive multiple shopping trips per week. Publicly traded on the NYSE since 1991 and included in the S&amp;P 500 Index, the company has specialized in shopping center ownership, management, acquisitions, and value-enhancing redevelopment activities for more than 65 years. With a proven commitment to corporate responsibility, Kimco Realty is a recognized industry leader in this area. As of September 30, 2025, the company owned interests in 564 U.S. shopping centers and mixed-use assets comprising 100 million square feet of gross leasable space. PI280032334

ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. ABOUT THE DEPARTMENT The Public Affairs division promotes the agency’s key role in equipping all candidates and voters to power a fairer and more open democracy in New York City. We engage New Yorkers, inform them about elections, and boost their civic participation in the democratic process. Within Public Affairs, the Partnerships and Outreach unit works to build partnerships across the city to disseminate voting information, deliver accessible voter education, and conduct direct to voter outreach. The intention of this team’s work is to create pathways for all New Yorkers to gain trustworthy and accessible information and education around voting and democracy. Only then can we authentically increase civic participation and mobilize our communities beyond just voting. JOB DESCRIPTION NYC Votes is an initiative of the New York City Campaign Finance Board (CFB), a nonpartisan, independent agency, that aims to inform New Yorkers about elections and boost their civic participation in the democratic process. We are seeking a Senior Outreach Manager to join our team. The Senior Outreach Manager will report to the Director of Partnerships and Outreach and will supervise the Field Coordinator, Outreach Coordinator, and other staff as the department grows. The work of this team supports the CFB’s Charter mandate to increase participation of underrepresented voters in NYC elections, ensuring that all New Yorkers have the information and resources they need to participate in city, state, and federal elections and feel equipped and motivated to vote, no matter what barriers they may face. Under our NYC Votes initiative, you would supervise direct voter engagement efforts in neighborhoods and with groups of voters who have historically had lower participation, often due to structural barriers. These efforts can include voter registration drives, community events, partnerships with local organizations and institutions to distribute voting information, door-to-door and site-based canvassing, texting, and other such activities. In addition, the outreach efforts you’re leading may also highlight the benefits of the Matching Funds program, increasing awareness of the work that the CFB does under its other major Charter Mandate and how the agency’s work helps strengthen democracy in NYC. On the Outreach Team, your role will be to design and execute multi-modal outreach plans for each NYC election, typically rolling out three to six months ahead of each election. These plans will be created in close collaboration with the Director, ensuring they remain aligned with the larger unit and division strategic priorities. The Senior Outreach Manager will also serve as a key point person on cross-unit projects with other internal teams in public affairs. As a supervisor, you’ll work with the other members of the unit to ensure plans accurately reflect realities on the ground and support the successful day-to-day execution of the activities and relationship management needed to reach unit goals and objectives. Responsibilities include but are not limited to: Staff Management - Supervise the Field Coordinator and Outreach Coordinator, and other Outreach staff, as the team grows. - Set standards and goals that ensure ongoing Outreach team projects and tasks support the overall goals and priorities of the Public Affairs division and the agency. - Develop and execute inter-unit projects in accordance with the agency's overall priorities within and across supervised units. - Ensure the unit has the resources necessary to meet the agency’s business needs. - Handle day-to-day management issues as needed and participate in the unit’s hiring processes. Direct Voter Outreach Campaigns - Create outreach campaigns that have measurable, relevant, and realistic goals and generate data that can be tracked and analyzed. - Create direct voter outreach plans and campaigns that incorporate a variety of outreach methods and target our priority neighborhoods and groups of voters. - Determine the target universe for GOTV outreach methods that involve voter lists, selecting the appropriate contact methods, and ensuring volunteer support to achieve voter contact goals. - Develop and manage workflows for triaging incoming voter inquiries generated from our multi-channel outreach campaigns and protecting agency reputation by ensuring voters receive timely and relevant responses. - Liaise with data science and program evaluation staff to analyze internal data and outcomes and incorporate findings to drive decisions on future voter contact initiatives. - Collaborate with Product Management and Operations, and Marketing Digital Communications staff to ensure the outreach team is adequately equipped with the right materials, equipment, and branded assets to hold successful outreach activities. Volunteer and Partner Relationship Management - Identify new opportunities for the CFB to expand its outreach capacity through strategic community partnerships and successful development of new and existing volunteer engagement. - Manage the growth, development, and deployment of our volunteer programs into outreach planning. - Schedule and execute regular volunteer engagement and recruitment events. - Create opportunities for NYC Votes partners to get involved in NYC Votes-driven outreach initiatives, including by working with partnerships team to connect with broader network of partner organizations from priority areas. - Ensure all volunteers and community partners are adhering to CFB policies and organizational standards when participating in NYC Votes events. Data Management - Work with the Director of Partnership and Outreach and relevant agency staff, particularly the Data team in SPI, to identify relevant and appropriate metrics, and to build and maintain processes that ensure data tracking and collection meets a consistently high standard for completeness and accuracy. - Update and monitor data systems to measure, track, and evaluate the work of the outreach team. - Ensure outreach team data and dashboards are up to date and accurate. - Establish and maintain regular communication of outreach team metrics. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Knowledge of and experience with community outreach and engagement, especially in CFB’s identified priority neighborhoods and/or groups - Knowledge of and experience managing teams- and growing teams- towards larger organizational goals - Knowledge of diverse and impactful community engagement strategies - Demonstration of prior voting and election participation and basic understanding of voting and civic participation Skills - Experience leading community engagement and outreach efforts across diverse communities - Experience managing full-time staff members, and coaching them towards growth and success - Comfortable designing and managing metrics-driven campaigns, setting relevant goals, and measuring successes and areas for improvement - Experience planning, organizing and leading in-person public events of different types. - Direct experience with volunteer recruitment, training, and management - Experience merging digital and in-person outreach methods, or incorporating digital assets into in-person outreach - Strong written + verbal communication skills, internally, externally, and with the general public - Computer skills: Microsoft suite (Word, Excel, PowerPoint, SharePoint) Abilities - Ability to respond with care, cultural competence, and professionalism to New Yorkers asking for information about voting and other information - Ability to collaborate on projects across different internal teams, including projects they will lead - Ability to analyze and act on basic voter data and outreach metrics to inform short and long-term goals - Ability to manage projects and initiatives lasting months, involving internal and external stakeholders representing diverse viewpoints and functions Other/Preferred Qualifications - Has led city-wide or otherwise large-scale public engagement campaigns for voting and election work, preferably in NYC. - Understanding of voter universe creation and voter targeting, as it relates to non-partisan voter engagement and mobilization - Experience with implementation end of “experiential marketing” methods and other forms of engaging the public creatively. - Strong grasp of voter data management and contact tools - Language (preferred): Proficient in one or more of NYC Votes covered languages ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Minimum Qualifications</h4>A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

349 Full Time Jobs in New York, NY, USA