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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.The GFCSU/USIU Training and Procedures team will be tasked with creating, maintaining and delivering all GFCSU/USIU&nbsp; Investigations-related Procedures and Training Material&nbsp; (AML, Screening, Enhanced Due Diligence and Payments Monitoring) in accordance with GFCC-issued standards; overseeing and collaborating on GFCSU/USIU&nbsp; training efforts; aligning with the GFCSU/USIU&nbsp; and stakeholders on efficiencies to improve investigative processes; collaborating with international markets to align on processes and expectations; serving as a liaison for quality control-related referrals impacting the GFCSU/USIU ; aligning with key stakeholders in the GFCSU/USIU&nbsp; and GFCC on various procedural, operational, and training impacts; and other related responsibilities in support of the success of the program.&nbsp;How will you make an impact in this role?This role will serve as a Training Manager supporting the responsibilities noted above, with an emphasis on the training process, as well as eventually leading a team of supporting compliance analysts.&nbsp;The ideal candidate should have a strong passion for process improvement, training, and development, possess a fundamental understanding of GFCSU/USIU processes and procedures, and a proactive drive to partner with Investigations Leaders to drive effective procedural processes.&nbsp;Responsibilities:<ul><li>Drafting, maintaining and delivering training materials related to GFCSU/USIU processes and day-to-day work functions for all pillars of the GFCSU/USIU program as needed;</li><li>Ensuring adherence to legal and regulatory standards, as well as internal quality requirements for investigations and local market SAR/STR filings;</li><li>Developing a team of analysts, including providing applicable training and coaching tailored to strengthen ability to support effective and adaptable procedures and training sessions based on individual and business needs</li><li>Evaluating team and individual performance against expectations and deliverables of GFCSU/USIU Training and Procedures team initiatives, and supporting team engagement and dynamics</li><li>Partnering with global investigations teams on areas of training and alignment need;</li><li>Engaging in quality-related analysis and trend identification of investigative work, and proposing remedial steps to address deficiencies;</li><li>Strategizing on how to drive innovation and efficiency for GFCSU/USIU processes and GFCC initiatives.</li></ul>Minimum Qualifications:<ul><li>Equivalent work experience or a bachelor's degree in one of the following fields of study: Criminal Justice, English, Journalism, Finance, Accounting, or other fields involving intensive research, writing, or data analysis</li><li>2+ years of work experience developing and supporting a department training process, including drafting new training processes and revising existing processes.</li><li>Knowledge of criminal typologies associated with financial products and services</li><li>Experience supporting and responding to external regulatory reviews and internal governance reviews</li><li>Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes</li><li>Experienced leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities</li><li>Ability to influence, gain support, and resolve conflict</li><li>Keen attention to detail, proven analytical and problem-solving skills, demonstrated leadership abilities, and effective communication skills</li><li>Proficient with all Microsoft Office suite, including Word, Excel, and PowerPoint</li></ul>Preferred Qualifications:<ul><li>Expertise in GFCSU/USIU Polices, Process and Procedures as well as understanding of AML-related laws and regulations and other guidance</li><li>6+ years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement</li><li>Experience with creating and delivering effective training with demonstrable results, coupled with a strong drive to develop and coach GFCSU/USIU team members</li><li>Familiarity with large sets of financial data and experience developing reports and outlining data requirements</li><li>A strong candidate will also be able to manage multiple tasks simultaneously; be an enthusiastic self-starter; and deadline-driven team player</li><li>CAMS certified or equivalent preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Manager-Compliance: Training

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’s Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk &amp; Compliance organization, operating within Global Financial Crimes Compliance (GFCC), provides end-to-end oversight and support of global financial crimes investigations. In partnership with broader GFCC teams, GFCSU supports the development, testing, implementation and adjudication of transaction monitoring rules, reports, and other tools to detect potential criminal activity. GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.The GFCSU’s Quality Assurance (QA) Team performs regular QA testing of Anti-Money Laundering (AML), Screening, Enhanced Due Diligence (EDD), and Anti-Corruption investigations performed by the Financial Intelligence Unit to ensure adherence to legal and regulatory standards as well as internal procedural requirements.Job Responsibilities:Conduct quality testing of AML, Screening, EDD, and Anti-Corruption processes managed by the GFCSU, which includes evaluating alert investigations against established regulatory and procedural requirements and providing feedback to the relevant team(s)Draft reports to summarize findings and communicate results of quality testing to relevant stakeholders Manage projects to expand and enhance quality review processes and technology Identify trends in investigative quality, potential efficiencies, and procedural enhancements, working closely with GFCC leaders to help improve investigative processes accordinglyMinimum Qualifications:<ul><li>Two+ years of work experience at a financial services institution, retail/commercial bank, or payment processing institution in any of the following areas: AML/BSA, financial crimes compliance, know-your-customer (KYC), enhanced due diligence, screening/sanctions risk management, and/or operational risk</li><li>Proven analytical skills and demonstrated ability to research, assess, interpret, resolve, and remediate issues with regulatory impact</li><li>Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment</li><li>Ability to influence, gain support, and resolve conflict</li><li>Detail-oriented with strong verbal and written communication skills</li><li>Proven ability to communicate and collaborate effectively at all levels of the organization</li><li>Self-motivated with an ability to learn quickly and independently</li></ul>Preferred Qualifications:<ul><li>Business Self Testing (BST), Quality Control, or Quality Assurance experience is a plus</li><li>Bachelor’s Degree preferred</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Compliance Quality Assurance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?Digital acquisition is one of American Express’s highest priorities, and US Commercial Application experiences sit at the center of that ambition. Our Commercial applicants expect seamless, intuitive, and trustworthy application journeys—whether they are applying on mobile, desktop, or through a partner channel. This role is critical to ensuring those experiences are not only easy to use, but also drive meaningful business outcomes.As a Product Manager for US Commercial Application Experiences, you will be a part of a high-caliber product team owning the end-to-end journey—from application entry and form completion through submission, decisioning, and approval outcomes. You will define and deliver a clear product vision and strategy for various initiatives and problem statements aimed at balancing customer needs, driving business growth, and ensuring platform scalability. Your work will directly influence application completion rates, approval outcomes, new account growth, and the reliability and scalability of our application platforms.You will lead with strong product principles, deeply understand our users and customers, and partner closely with Technology, UX Design &amp; Research, Analytics, Marketing, and Program Management teams.&nbsp;You will be responsible for: &nbsp;<ul><li>Defining and evolving the product vision, strategy, and goals for US Commercial Application Experiences</li><li>Developing and maintaining outcome-driven product roadmaps that align to business priorities and customer needs</li><li>Owning the end-to-end product discovery process, including forming hypotheses, defining objectives and key results (OKRs), evaluating tradeoffs, and validating solutions</li><li>Building strong partnerships with stakeholders across Marketing, Program Management, Technology, UX, Analytics, and Risk</li><li>Creating, prioritizing, and managing a product backlog that maximizes customer and business value</li><li>Leading delivery across the product lifecycle, including sprint planning, release planning, and execution through the software development lifecycle</li><li>Monitoring product performance and customer behavior, using data and insights to continuously refine priorities and improve outcomes</li><li>Identifying opportunities to reduce customer friction, increase automation and approval rates, and drive incremental revenue through product enhancements</li><li>Improving efficiency, scalability, and time-to-market by leveraging and enhancing global platform capabilities</li><li>Contributing to continuous improvement of product management processes, ways of working, and team effectiveness </li></ul>We are looking for: &nbsp;<ul><li>A strong product mindset with demonstrated ability to think end-to-end and advocate for users and customers</li><li>An independent and strategic thinker who can connect long-term vision with near-term execution and measurable outcomes</li><li>Highly organized and detail-oriented, with the ability to manage multiple workstreams and solve complex problems</li><li>Proven Product Management experience in an Agile environment, working closely with scrum and cross-functional teams</li><li>Excellent communication and collaboration skills, including the ability to simplify complex concepts, influence stakeholders, and align teams around shared goals</li><li>Strong analytical skills with experience using data to inform decisions and drive continuous improvement</li><li>A balanced blend of technical understanding and business acumen</li><li>Curious, driven, and resilient problem solver who challenges the status quo and thrives in ambiguity</li><li>Experience working in a regulated environment, with knowledge of compliance, controls, data governance, and integrity processes, is a plus</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager, Digital Product Management, US Commercial Application Experiences

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position is in US Consumer New Accounts Risk Strategy reporting into a Director. This role will be responsible for developing innovative solutions across targeting and underwriting processes – with the end goal of driving industry-best credit results while enabling profitable growth in new account acquisitions.&nbsp; &nbsp;Key Responsibilities:<ul><li>Own and enhance acquisition strategies to increase premium acquisition and improve investment efficiency .</li><li>Own, enhance and manage Affiliate and targeted channel acquisition strategies driven by economics of life time value with industry-best credit results</li><li>Continuously monitor new account acquisition performance, conduct deep-dive analyses to explore areas of opportunity, and implement credit controls to address potential/emerging risks for core and targeted acquisitions across channels</li><li>Track developments of acquisition journey in the external marketplace to understand industry best practices.</li><li>Ensure adherence to&nbsp; credit risk compliance and sound risk management standards</li><li>Elevate customer experience by providing seamless underwriting and on-boarding experience</li><li>Influence Marketing and channel partners to enhance front-end back-end decision consistency, optimize top of the funnel traffic and drive premium applicant quality</li><li>Manage partnership with Marketing, Risk Products &amp; Data Strategy, Decision Science, New Accounts Servicing, Fraud, CBO teams to enable enterprise-wide innovations</li></ul>&nbsp;Minimum Qualifications:<ul><li>Advanced Degree in a quantitative field such as Economics, Statistics, Mathematics, Operations Research, Engineering, Computer Science or MBA with hands-on experience in analytics.</li><li>Strong collaborative/interpersonal skills and ability to work in a dynamic, constantly evolving environment with strong attention to detail.</li><li>Project management skills with demonstrated proficiency in leading multiple projects simultaneously.</li><li>Outstanding strategic thought leadership with a focus on innovation.</li><li>Self-motivated, results-driven, intellectually curious and leads with external perspective.</li><li>Clear, effective written and oral communication skills.</li><li>Expertise in underwriting or another core credit risk management function.</li><li>Deep understanding of credit card economics and the payments industry.</li><li>Externally focused and aware of the latest technology and market trends in payment, credit trends, credit behavior and external development in the lending industry.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network. The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance. &nbsp; This role is part of the Pricing Infrastructure &amp; Process Oversight team, specifically within the Technical Strategy team which drives pricing agility through platform management while ensuring integrity in executing merchant and partner pricing. Key Responsibilities:The Project Analyst supports:⦁&nbsp;&nbsp;&nbsp;&nbsp;The implementation and management of our pricing activities. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Support strategic initiatives by partnering with the Regional Pricing, Product and Technologies teams to deliver new capabilities and constructs ⦁&nbsp;&nbsp;&nbsp;&nbsp;Ensure accurate and timely implementations of merchant and partner pricing changes according to contractual terms ⦁&nbsp;&nbsp;&nbsp;&nbsp;Identify both process and system/tool improvement opportunities to drive greater efficiency ⦁&nbsp;&nbsp;&nbsp;&nbsp;Execute process controls to maintain pricing integrity and audit compliance Required Qualifications:⦁&nbsp;&nbsp;&nbsp;&nbsp;3+ Years’ experience in pricing or business-related discipline ⦁&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated ability to work collaboratively and effectively in a fast-paced, high-pressure environment ⦁&nbsp;&nbsp;&nbsp;&nbsp;Excellent problem-solving skills ⦁&nbsp;&nbsp;&nbsp;&nbsp;Superior written and oral communication and presentation skills ⦁&nbsp;&nbsp;&nbsp;&nbsp;Strong organizational skills with the ability to meet critical deadlines and manage multiple priorities simultaneously ⦁&nbsp;&nbsp;&nbsp;&nbsp;Database management skills such as SQL, Access, Excel ⦁&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree requiredSalary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Project Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Credit &amp; Fraud Risk (CFR) manages risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service. The objective of the Credit &amp; Fraud Risk Control Management Exam Management team is to facilitate ongoing exams and audits, ensure exam readiness, and support timely and effective closure of findings across CFR. Credit &amp; Fraud Risk (CFR) is looking for a Manager of Exam Management to be part of a dynamic team focused on control management, which is embedded in the everyday operations of our organization. This position will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;How will you make an impact in this role?The Manager, Credit &amp; Fraud Risk (CFR) Exam Management will:<ul><li>Facilitate the day-to-day internal and external exam management process, working across all CFR functions</li><li>Ensure CFR teams are informed and prepared for exams, including conducting pre-exam preparation with key contacts</li><li>Partner closely with exam-impacted CFR teams to provide timely, accurate responses to exam requests</li><li>Provide support and training for CFR Exam Management system of record tool(s)</li><li>Provide regular progress updates on exam activities to leadership</li><li>Facilitate alignment of exam conclusions, between examiner and impacted CFR teams</li><li>Support CFR Leaders with timely and effective closure of exam findings</li><li>Proactively identify areas of risk and drive alignment and escalate appropriately</li><li>Identify process improvement areas within roles and responsibilities, and drive adoption of improvements, including best practice adoption by peers in exam management team</li></ul>Minimum Qualifications<ul><li>3+ years’ experience in operational risk management (e.g., within Risk, Oversight, and/or Internal Audit function)</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and gain support from CFR and examiner partners with a keen eye towards driving consensus</li><li>Demonstrated experience with identifying and driving process improvement within roles and responsibilities</li><li>Self-motivated with the ability to operate independently and handle multiple workstreams and tasks simultaneously</li><li>Ability to understand large complex processes and evaluate process assessment conclusions made by examiners</li></ul>Preferred Qualifications<ul><li>Bachelor's degree in finance, business, risk management, or related field; advanced degrees (e.g., MBA, MS) or certifications are advantageous</li><li>Experience within the financial services industry</li><li>Experience communicating and ensuring understanding and adherence to operational risk procedures and standards is a plus&nbsp;&nbsp;</li><li>Experience managing one or more processes within Credit Risk or Fraud Risk Management lifecycle is a plus</li><li>Experience facilitating the operational risk exam management processes is a plus</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Control Management

You lead the way. We have your back.&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We need someone to lead facilities engineering and operations teams for a new enterprise data center currently under construction in Phoenix. &nbsp;This Director role will be responsible for the following:<ul><li>Lead a 24×365 data center team with responsibility for all aspects of facilities infrastructure, ensuring effective performance in all operations and maintenance activities.</li><li>Recruit, hire, coach, and develop all facilities team colleagues.</li><li>Establish Standard and Emergency operating procedures and training programs to ensure a strong safety culture and compliance with OSHA, NFPA, and company standards.</li><li>Serve as the 24x7 escalation point for facilities-related incidents and emergencies, coordinating response and resolution.</li><li>Implement and manage a comprehensive maintenance program including procedures, training, schedules, and third-party vendor engagements.</li><li>Partner closely with the Data Center IT Operations team and develop and maintain strong relationships across the enterprise.</li><li>Manage operating budgets and resource planning while supporting capital budgeting, forecasting, and infrastructure investment planning.</li><li>Interface with utilities and local agencies as required.</li></ul>Minimum Qualifications:<ul><li>10+ years of relevant experience with full accountability for managing data center facility operations.</li><li>Experience leading teams of 10+ direct reports in a high-availability environment.</li><li>Strength in change management and large-scale project management.</li><li>Proven expertise as a technical subject matter expert across critical data center systems, including mechanical, electrical, controls, and life-safety infrastructure..</li></ul>Preferred Qualifications:<ul><li>Familiarity with hyperscale data center facilities and network architectures.</li><li>Experience managing multiple facilities in one region or campus.</li><li>Active engagement with relevant industry organizations, certifications, events, and conferences.</li><li>Exceptional business and communication skills—including analysis, collaboration, presentation, and influence—demonstrated within a corporate environment.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, Data Center Facilities Engineering and Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of the Global Servicing Group (GSG), the Control Management team is primarily focused on safeguarding the Company’s brand and assets. &nbsp;It is focused on driving consistency to internal policies and meeting regulatory expectations while balancing the execution of key business strategies and Customer First priorities. &nbsp;The Team collaborates across key stakeholders to drive the necessary controls and oversight, enabling GSG partners to set the standard for a seamless and differentiated customer experience.The Analyst, Control Management Reporting &amp; Analytics will support GSG by managing risk and controls to ensure compliance with global legal and regulatory requirements. This role will have responsibilities to support the reporting for the Conduct Risk Management program for GSG. The Analyst will also collaborate across internal teams to support data requests and partner with colleagues across Control Management Testing teams and MIS to define reporting requirements. The successful candidate will have a high level of intellectual curiosity, partnered with an eye for precision &amp; accuracy which will allow for the detailed execution of a large, complex Conduct Risk Testing program and will be a key participant in our continuous journey to uplift and transform this process.Responsibilities:<ul><li>Support the reporting strategy that effectively supports GSG’s Conduct Risk and Regulatory Self Business Testing programs, that embed strong data governance principles to ensure accuracy, consistency and data quality</li><li>Analyze and create visualizations using Tableau, Power BI, Python, Excel etc.</li><li>Liaise with Testing Strategy teams to ensure requirements are met across all functions and markets.</li><li>Timely and accurate response for audit and regulatory requests</li><li>Work to improve current processes via automation opportunities to create efficiencies. </li><li>Communication skills, both verbal and written; ability to articulate business problems and implement solutions.</li><li>Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and</li><li>information sharing sessions with peers across the organization. Minimum Qualifications:</li><li>1-2 years experience working in analytics, business intelligence, data science or related equivalent experience.</li><li>Excellent programming skills on SQL/HQL.</li><li>Proficient in MS Excel and PowerPoint</li><li>Hands on experience in creating visualization using Tableau&nbsp;</li><li>Strong quantitative and analytical skills</li><li>Strong business acumen and problem-solving skills, conceptual and creative problem solver</li><li>Knowledgeable on Data Management standard methodologies</li><li>Strong project management skills, ability to work on multiple projects, and work effectively in a team environment.</li><li>Adaptability to work within tight deadlines and changing priorities. </li></ul>Preferred Qualifications:<ul><li>Python experience preferred&nbsp;</li><li>Bachelor's Degree preferred (Data Analytics, Computer Science, Physics)&nbsp;</li><li>Power BI and LUMI experience preferred&nbsp;</li><li>Drive and deliver Regulatory/Governance reports for Testing, Compliance &amp; Operations/Frontline teams using big data platforms (LUMI, Cornerstone), SAS/SQL, Python etc&nbsp;</li><li>Work closely with program intake/management, business, testing and compliance teams to ensure reporting requirements are met across all functions and markets&nbsp;</li><li>Analyze and create visualizations using Tableau, MS Excel etc&nbsp;</li><li>Timely and accurate response for audit and regulatory requests&nbsp;</li><li>Work to improve current processes via automation opportunities to create efficiencies&nbsp;</li><li>Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organization</li></ul>Minimum Qualifications<ul><li>Bachelor's/master’s degree in a quantitative field preferred (e.g., Statistics, Econometrics, Engineering, Mathematics, Physics, Computer Science) - MBA, advance degree preferred&nbsp;</li><li>Strong programming/analytic skills are required (SQL, R, PYTHON, HIVE etc)&nbsp;</li><li>Working experience in reporting (i.e. data visualization, Tableau, PowerBI, MS Excel)&nbsp;</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li><li>Experience and proven record of statistical analysis and experience in statistical modeling techniques (e.g., regression, cluster analysis, segmentation) and analytics/Econometrics to effectively solve complex business problems&nbsp;</li><li>Experience working with large datasets, ODL, identifying ingestion issues and proactively collaborating to resolve data related issues&nbsp;</li><li>Flexibility and adaptability to work within tight deadlines and changing priorities.&nbsp;</li><li>Ability to compile and communicate complex data analysis&nbsp;</li><li>Desire to innovate and work on challenging projects and ability to adapt to dynamically changing environment&nbsp;</li><li>Excellent communication skills, both verbal and written; ability to articulate business problems and implement solutions</li></ul>Preferred Qualifications<ul><li>GSG knowledge and expertise&nbsp;</li><li>Experience working with large datasets and machine learning algorithms to develop best in class predictive modeling (including neural networks)&nbsp;</li><li>Ability to challenge the status quo and drive continuous improvements&nbsp;</li><li>Strong project management skills, ability to work on multiple projects, and work effectively in a team environment.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Control Management

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. The American Express Global Commercial Services (GCS) business unit is the global leader in providing payments solutions for Small, Medium and Large businesses. GCS partners with corporate clients to help them manage travel expenses and make purchases through&nbsp;proprietary payment solutions and expense management tools.&nbsp;If you are ready for more than just a job, are not afraid of embracing challenges and setting and exceeding big goals,&nbsp;American Express invites you to share your resume to be considered for future opportunities on our newly created Enterprise Sales team.The Director of Enterprise Sales will be responsible for acquiring new-to-franchise T&amp;E and supplier payment business across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.&nbsp;Key responsibilities include:•&nbsp;&nbsp;&nbsp;&nbsp;Drive New Sales from prospective clients with annual revenue of +$1B in primary and secondary markets •&nbsp;&nbsp;&nbsp;&nbsp;Partner with sales leaders across various sales and account management segments to implement multi-market payment solutions. •&nbsp;&nbsp;&nbsp;&nbsp;Lead strategic selling in alignment with compliance and internal partner business requirements. •&nbsp;&nbsp;&nbsp;&nbsp;Develop and execute a growth strategy, adapting plans and priorities to address resource/operational requirements. •&nbsp;&nbsp;&nbsp;&nbsp;Achieve New Sales CV Targets •&nbsp;&nbsp;&nbsp;&nbsp;Execute a transactional sales cycle •&nbsp;&nbsp;&nbsp;&nbsp;Sell core and supplier payments American Express solutions •&nbsp;&nbsp;&nbsp;&nbsp;Spend significant time identifying opportunities, ensuring set-up/ card issuing, and managing expansion signings through the first 19 months of Booked Charge VolumeMinimum Qualifications:•&nbsp;&nbsp;&nbsp;&nbsp;Advanced analytical skills to bring concepts to life through data •&nbsp;&nbsp;&nbsp;&nbsp;Proven track record in Fintech and/or B2B sales negotiations, leadership and closing skills with Fortune 1000 companies •&nbsp;&nbsp;&nbsp;&nbsp;Hunter mentality •&nbsp;&nbsp;&nbsp;&nbsp;Proven track record in sales negotiations, leadership and closing skills with Fortune 1000 companies •&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of complexities, nuances, and opportunities in payments industry across a variety of global markets •&nbsp;&nbsp;&nbsp;&nbsp;Thorough knowledge of successful consultative selling techniques within Procurement, Treasury and Finance related to supply payments.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Extensive experience with complex sales planning and execution •&nbsp;&nbsp;&nbsp;&nbsp;Strong financial acumen •&nbsp;&nbsp;&nbsp;&nbsp;Leverages lead sources to identify opportunities and proactively schedule warm account review appointments with prospects •&nbsp;&nbsp;&nbsp;&nbsp;Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/ or services •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional thought leadership, strategic thinking skills and project management aptitude •&nbsp;&nbsp;&nbsp;&nbsp;Outstanding presentation and negotiation skills and ability to interface and influence at the most senior levels •&nbsp;&nbsp;&nbsp;&nbsp;Strong collaboration and leadership skills •&nbsp;&nbsp;&nbsp;&nbsp;Ability to travel as required •&nbsp;&nbsp;&nbsp;&nbsp;Must be able to work in a virtual environment •&nbsp;&nbsp;&nbsp; This role is posted as Midwest (Candidates Must Reside in Illinois, Wisconsin, or Minnesota)•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s Degree or MBA preferred &nbsp;Salary Range: $132,750.00 to $243,500.00 annually + sales incentive + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Enterprise Sales Team (Virtual - IL/WI/MN)

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex,&nbsp;you'll&nbsp;experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Here, your expertise drives real transformation. Your voice will influence enterprise processes, your leadership will accelerate modernization, and your work will help redefine the way American Express manages partner risk and delivers seamless global experiences. You’ll collaborate across teams to solve complex challenges—advancing digitization, redesigning end-to-end workflows, and unlocking the power of data, automation, and GenAI/Machine Learning to meaningfully improve outcomes for our partners and our business.As we continue evolving how we serve our Global 3PPP’s (Third Partner Payment Partners), we are committed to building smarter, more efficient, and more resilient operational and Due Diligence (DD) capabilities. Whether developing new digital tooling, streamlining Due Diligence experiences, or enhancing risk and compliance controls within the E2E DD process, you will help shape the next generation of operationalizing digital DD processes and oversight across the American Express 3PPP’s.The Senior Manager role sits within Global Strategy Operations and Performance under Global Merchant and Network Services (GMNS) and plays a key leadership role in designing and implementing the end-to-end strategy for the digitization of the Due Diligence program across 3PPP’s. This includes defining business requirements, developing and enhancing tooling, driving workflow automation, and partnering closely with Technology, Compliance, Operations, and Product teams to bring the future-state ecosystem to life.This role is central to reimagining how we assess partner risk—embedding policy and control needs into intuitive digital workflows, enabling greater consistency and transparency, and leveraging emerging technologies like GenAI/ML to accelerate decision-making and improve operational performance. You will help build a simplified, scalable Due Diligence experience that supports our global growth while strengthening the governance and control environment that underpins the American Express Network.Key Responsibilities⦁&nbsp;&nbsp;&nbsp;&nbsp;Develop and own the E2E transformation strategy for digitization of DD across 3PPP channels ⦁&nbsp;&nbsp;&nbsp;&nbsp;Asses current-state pain points, fragmentation, and risk; partnering with Product to define a future state workflow. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with stakeholders across DD Operations, Business Development, Product, and Compliance teams to identify requirements. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Enabling analytics-driven decision making to evolve the future state operational and product needs. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Brainstorming and negotiating effectively with various stakeholders to continuously define requirements and prioritization. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Lead the tooling strategy and enhancements, ensuring the right systems and platforms are in place to enable effective oversight and operational efficiency. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Represent the business in all stages of solution design – ensuring tooling and capabilities reflect policy requirements, operational realities and needs, and partner experience goals. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Influence product decisions by providing insights on regulatory requirements, operational impacts, and risk considerations. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Lead operational planning for rollout of new digital tools and processes, including change management, training, process documentation, and partner adoption. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Embed Compliance, RCSA, and operational risk requirements into tolling and workflows to strengthen partner oversight and end-to end governance. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Develop clear, structured business updates, recommendations, and reporting for Sr. Leaders across the GSOP and Business Development organizations. Required Qualifications:⦁&nbsp;&nbsp;&nbsp;&nbsp;5-7+ years of experience in Product Management, Operations, Compliance, or Risk within financial services or highly regulated industries. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of Due Diligence, KYC/AML, partner onboarding, or third-party risk management processes. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Hands-on experience driving digital transformation, tooling builds, or workflow automation. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with GenAI/ML applications in operational or risk processes ⦁&nbsp;&nbsp;&nbsp;&nbsp;Experience developing business requirements, workflows, and process maps. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Strong background in PRSA/RCSA frameworks and integrating controls into system/process design. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Exceptional communication, stakeholder management, and problem-solving skills. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to lead cross-functional initiatives from concept through implementation.Preferred Qualifications:⦁&nbsp;&nbsp;&nbsp;&nbsp;Product development experience supporting technology teams or building complex internal tools. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Prior experience in Operations, Product Development, GNS or partner-facing environments. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Certification or formal training in GenAI/ML, Agile, or Product Management. ⦁&nbsp;&nbsp;&nbsp;&nbsp;Experience driving or contributing to large-scale, enterprise-wide initiatives on the business or product side, with demonstrated ability to navigate ambiguity, influence diverse stakeholders, and deliver integrated end-to-end solutions.Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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