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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE Community CareAll Locations: 155 Addison StreetPosition Summary: Responsible for the coordination of scheduling home health staff and services as ordered by the PACE IDT and in accordance with the individual care needs and requirements of PACE participants. Communicates effectively with staff, participants, families, and contractors. Independently problem-solve with participants, families and staff in accordance with job role/scope of practice. Seeks input form supervisory staff as appropriate to resolve scheduling issues and conflicts. Works effectively under time –limited circumstance and with minimal supervision.Schedule In Home services for PACE Participants as established and requested by clinical staff of PACE to include both Internal staff and External preferred contracted vendorsCoordinates Internal/External Home Care referrals for PACE Participants to include the following:&nbsp;<ul><li>Updating of Appt. Desk</li><li>Provision of Service Note in EPIC</li><li>Notification of schedule to participant and/or families</li></ul>Reviews participant list of upcoming scheduled visits on a weekly basis for accuracy, makes changes to Appt. Desk as needed and notification of schedule changes to clients and team.Notifies Home Care Management on a weekly basis that the lists have been received and reviewed.Notification to participants and team of periodic changes received from external agencies to include the following:<ul><li>Staffing changes</li><li>Scheduling conflicts/changes</li><li>Staff absences</li></ul>Documents notification as a telephone encounter in the EMR.Responsible for coordination of the weekly community health aide schedule, including scheduling of supervisions and introductions for nursing staff of HHA’s.Responsible for the weekly distribution of Community Health Aide and Supportive Housing Schedules.Responsible for Supportive Housing Staffing on a monthly basis. Responsible to complete the schedule by the 15th each month for the following month.Responsible to coordinate filling vacancies in the following order:<ul><li>Per Diem</li><li>Part time staff</li><li>Agency staff</li><li>Over time use of Full Time Staff on a rotating basis</li></ul>Responsible for tracking Overtime and agency usage and reviewing with the Home Care Management staff on a weekly basisWorking with the Home Care management staff oversees the Holiday and vacation schedules of the health aides.Assist Home Care Management with system development and projects.Assists in the coordination of monthly clinic staff schedules for Nursing and Medical Assistants.Assists as requested with the vacation schedules of clinic staff for Nursing and Medical AssistantsMaintain the HHA and Building Aide Phone List and Clinical Staff as requested by Nursing ManagementAttends Heath Center/PACE specific meetings as requested by the Home Care Management Staff.Meets bi-weekly with direct supervisorIs a member of PACE committees as requested by Home Care Management.Assist with translating for various interdepartmental needs (if applicable)Office supply monitoring and orderingOther duties as assigned and applicable to the roleCovers HHA sick callsMonitors Outlook and EPIC inbox: Patient Calls, Staff messages, Orders, CC’d Charts, and completes all tasks and follow up associated with eachLiaison between external vendors and internal staff for communication of any time-sensitive issues to ensure follow up and resolutionInvoice reconciliation for contracted building supportHandles all communication with agencies regarding contracted aides and their schedulesDistributes &amp; prints supportive housing schedules &amp; assignments on a weekly basisDistributes Clinical &amp; HHA schedule to clinical staff on a daily basis via e-mailUpdates &amp; Distributes HCSG schedule on a weekly basisReviews upcoming Care Plan Schedule and Recurs HC appointments that have expired; as neededServes as backup; as needed for the Referral’s SpecialistInternal Aide supply inventory management and disbursement as neededFlexibility with in-office schedule as requested by manager (when hybrid)Paid Caregiver ProgramsAssist Home Care management with the coordination of Participant Directed PCA<ul><li>Ensure Referrals/Auths sent over timely</li><li>Assist participants and/or PCA’s with paperwork</li><li>Follow up on internal issues with Participant Directed PCA Programs, on an as needed basis</li></ul>PACE AND GENERAL REQUIREMENTS: KNOWLEDGE, SKILLS AND ATTITUDES (This section not applicable to initial assessment; all ESP employees and contractors attain these competencies through participation in PACE and JCAHO orientation programs)Demonstrates commitment to PACE mission by actively promoting the autonomy and dignity of PACE program participants.Demonstrates commitment to a holistic approach to care by actively engaging in interdisciplinary team planning and communication processes.Demonstrates commitment to participant-centered care by actively engaging participants and/or Health Care Proxies in discussion about self-management goals.Understands ESP’s organizational structure. Actively participates in EBNHC programs and committees.Demonstrates the ability to communicate effectively and respectfully through verbal and written skills. Documents in accordance with protocol.Demonstrates knowledge of Participant Rights byactively protecting rights to privacy;always treating participants with respect;encouraging and assisting participants in filing of complaints and grievanceshelping to maintain and clean and safe environmenthelping to ensure that restraint and involuntary seclusion are never used as a means of coercion, discipline, punishment, retaliation, or for the convenience of staff and those restraints, when required by extraordinary circumstance, are always applied and monitored in accordance with policy/procedure.Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Provides leadership to other support staff on the practice team. Works cooperatively and respectfully with others at all levels of the organization.All ESP employees participate in the orientation, training, and mentoring of new employees and in providing input for continuous improvement.Displays outstanding customer service skills when interacting with ESP participants, family members, outside providers, potential ESP members, referral sources or others.Interacts with participants in a professional and respectful manner, which reflects the needs and concerns of the individual. Maintains a positive attitude. Uses communication devices appropriately.&nbsp;Demonstrates commitment to performance improvement by reporting incidents and other data used in ESP Performance Improvement activities, and by actively participating in one or more performance improvement committees or making a minimum of two suggestions for program or other improvements over the course of the year.Responsible for continued professional growth and development.&nbsp;&nbsp;Pay Range: $21.00 up to $30.00 an hour based on experience.Schedule: Monday - Friday 8:00am - 5:00pmEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Home Care Scheduler

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: OB/GYNAll Locations: 20 Maverick Square – Cradock BuildingPosition Summary: Job Profile Summary A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team.<ul><li>Essential Duties &amp; Responsibilities:</li><li><ul><li>Assess a patient through obtaining patient history and performing appropriate tests and observations.</li><li>Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.</li><li>Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.</li><li>Safely and effectively administers medications, tests and treatments as ordered.</li><li>Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.</li></ul>Qualifications and Requirements:<ul><li>Bachelor of Science in Nursing preferred.</li><li>Completion of Accredited Nursing Program.</li><li>Licensure in Massachusetts as an RN.</li><li>BCLS certification per department policy.</li><li>1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.</li></ul>Schedule: Monday - Friday 8:00am - 5:00pmPay Range: $40.00 - $60.00 an hour based on experience.</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

The Simulation Coordinator (Coordinator Forensic Laboratory) is a 12-month position, reporting to the Dean of Health, Education, Culinary Arts &amp; Human Services.<ul><li>Provide on-going professional development in simulation to faculty on all aspects of simulation, supporting compliance with programmatic accreditation and SSH standards.</li><li>Develop and provide simulation center orientation to faculty and staff.</li><li>Implement simulation center assessment plan under direction of the Simulation center Director.</li><li>Responsible for Simulation Center schedule, ensuring fair access to the center for all college programs and proposes coverage for simulation center schedule to Acting Associate Dean.</li><li>Attend program meetings as necessary to coordinate program needs with the Simulation Center and keep programs abreast of any tech, equipment, or AV issues that might impact simulations or skills labs.</li><li>In collaboration with subject matter experts and/or faculty liaisons, develop simulations that support the student learning objectives of programs and assist programs in standardizing and streamlining their simulations.</li><li>Support the running of simulations by co-facilitating simulations with faculty or providing voice over or other technological support for the running of simulations.</li><li>Collect and analyze student learning data on simulations, in conjunction with faculty liaisons where appropriate.</li><li>Review student simulation learning data with programs, showing the impact of simulations on student learning, and assist faculty liaisons and/or subject-matter experts in revising simulations based on evidence and/or environmental impacts on the program (i.e., changes in clinical access, etc.).</li><li>Responsible for coordinating duties of student workers in collaboration with the Acting Associate Dean; ensures workers are oriented to requested work activities, performs duties, and report time and attendance of student workers to division Administration for confirming payroll.</li><li>Other duties as assigned.</li></ul>Minimum Qualifications:&nbsp;<ul><li>Master’s Degree in Curriculum Design, Instructional Technology, or Healthcare Simulation, or&nbsp;a closely related field; or,&nbsp;Bachelor’s Degree&nbsp;in one of these fields with two (2) year’s full-time work&nbsp;experience;</li><li>CHSE Certification&nbsp;or&nbsp;CHSE attainment within&nbsp;12-18 months of&nbsp;start of&nbsp;employment&nbsp;as a condition of employment;</li><li>Ability to use MAC and PC platforms;</li><li>Knowledge of Google applications and Microsoft Word and Microsoft Excel;</li><li>Ability to work collaboratively and diplomatically in a team environment;</li><li>Ability to problem solve;</li><li>Ability to effectively communicate with a diverse group of students and faculty;</li><li>Ability to work independently.</li></ul> EQUIVALENCY STATEMENT:&nbsp;&nbsp;We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references. Full-time, MCCC-Unit Position Salary:&nbsp;$76,153.00 -&nbsp;$90,535.00 (Grade 6). Actual salary will be commensurate with education and experience in accordance with MCCC/MTA Collective Bargaining Agreement. Full State benefits. &nbsp;Funding Source:&nbsp; State. Anticipated Start Date:&nbsp;August, 2025.

Holyoke Community College

Simulation Coordinator (Coordinator Forensic Laboratory)

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.About the Salata Institute for Climate and Sustainability:The Salata Institute for Climate and Sustainability is part of Harvard's Central Administration.&nbsp;Launched in 2022, the Salata Institute was made possible by a $200 million naming gift to Harvard University by Melanie and Jean Salata. The Institute aims to develop pathbreaking approaches to the climate crisis by harnessing the intellectual power of Harvard, leveraging expertise across the University, catalyzing new areas of research, and generating real world-solutions in conjunction with policy makers and decision-makers around the world. Working across Harvard’s 12 schools, the Institute is designed to build upon the University’s impressive body of research in climate and climate-adjacent fields by supporting ambitious interdisciplinary research, creating platforms for engaged dialogue on climate solutions, and development of new pathways for student education and participation in the creation and advancement of climate and sustainability solutions. Job Description The&nbsp;<a href="https://salatainstitute.harvard.edu/the-accelerator/" target="_blank">Climate Action Accelerator</a> serves as a resource and partner to the full spectrum of stakeholders wrestling with the most difficult and divisive climate questions, building consensus for climate solutions grounded in Harvard’s research and expertise. The Director will have primary responsibility for&nbsp;facilitating the translation of the intellectual resources of the University into tangible solutions to address the climate crisis. The Director will identify ways in which Harvard’s research can make an impact in the effort to solve critical climate problems. The Director, working closely with faculty, helps to build consensus among stakeholders for solving these problems, homes in on promising solutions, and convenes decision-makers who have the authority and the resources to act.&nbsp; The Accelerator is nonpartisan, agile in dealing with emerging issues, and trusted by stakeholders to facilitate dialogue on high-stakes and sensitive climate topics.&nbsp;The incumbent will have a&nbsp;deep understanding of climate change issues and a professional commitment to progress on climate change. They will have the&nbsp;ability to innovate, think strategically and conceptually, and collaborate across wide disciplines to influence and persuade others.The Director will have the skills and experience to draw upon the University’s research strengths, global reach, and ability to convene stakeholders in the private, nonprofit, and government sectors to develop a platform for leadership like no other. The Climate Action Accelerator platform will identify critical climate problems, build consensus for solving them, home in on promising solutions, and convene decision-makers who have the authority and the resources to act. It will be nonpartisan, agile in dealing with emerging issues, and trusted by stakeholders to facilitate dialogue on high-stakes and sensitive climate topics.The successful candidate will be knowledgeable about climate change issues, professionally committed to progress on climate change, well-connected in the climate change sphere, effective in conducting outreach to varied stakeholders to understand their needs, interests, and positions, strategic in building consensus for action, enterprising in seeking opportunities to turn Harvard’s research to action, and comfortable in the roles of facilitator and convener.Reporting to the Salata Institute’s Executive Director and with a dotted line reporting relationship to the Institute’s Director on matters of vision and strategy, the Director of the Climate Action Accelerator leads a team of colleagues who forge working relationships with faculty, capitalize on opportunities to translate research findings, and deploy Harvard’s convening power for impact. The Director of the Climate Action Accelerator also&nbsp;works in regular consultation with the Chair and the members of the Climate Action Accelerator Steering Committee, who provide strategic guidance.As part of the Institute’s leadership team, the Director will also be expected to contribute to the further development of the Institute by helping to develop efficient work processes, as well as to cultivate a mission-driven organizational culture of collaboration, creativity, and respect. It is essential that the person in this position have a strong work ethic, be collaborative and adaptive to change, and demonstrate professionalism and enthusiasm for the endeavor.Job Specific Responsibilities:<ul><li>Ensure that the Climate Action Accelerator is a trusted source for evidence-based solutions to the climate change problem.</li><li>Collaborate with Harvard faculty to identify opportunities to translate their research and scholarship into real-world action.</li><li>Conduct outreach to stakeholders to understand their needs, interests, and positions around climate issues, and to build consensus for solving them.</li><li>In collaboration with the Institute’s communications and events management colleagues, regularly convene stakeholders and facilitate dialogues among them that yield results.</li><li>Lead the programming of the annual Harvard Climate Symposium, a high visibility event that attracts top-level decision-makers, faculty, students, and climate practitioners, including Harvard alumni, and which is gaining a reputation as a forum where visionary leaders and organizations make public commitments and unveil plans for climate action.</li><li>Build and supervise a strong and diverse team.</li><li>Develop a set of performance measures for the Climate Action Accelerator and use them to report on its impact.</li></ul> Qualifications Basic Qualifications:<ul><li>An advanced degree required.</li><li>A minimum of ten years of experience working on climate change issues, in positions of increasing responsibility.</li></ul>Additional Qualifications and Skills:<ul><li>A record of meaningful accomplishment in addressing the climate crisis.</li><li>Experience in conducting outreach to varied stakeholders (NGOs, government, business, citizens’ groups, etc.) in ways that have yielded tangible results.</li><li>A robust network of contacts in government, business, and civil society, and communities most vulnerable to climate change impacts.</li><li>Collaborative.</li><li>Organized with excellent follow-through ability.</li><li>Sound judgment and discretion are essential.</li><li>Adaptable, thorough, and able to work with substantial independence, including leading meetings with senior faculty and staff, and representing the Institute to external audiences.</li><li>Exceptional writing, verbal, and interpersonal skills are essential.&nbsp;</li><li>Demonstrated experience and success building relationships in a complex and highly collaborative work environment.&nbsp;</li><li>The ability to innovate, think strategically and conceptually, listen carefully as well as to influence and persuade others.</li><li>The position requires an extremely high level of professionalism, sound and mature judgment, and collegiality.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information: <ul><li>Please provide a cover letter with your application.</li><li>The position is based on the Harvard University campus with the option of a hybrid work schedule.</li><li>Harvard University requires pre-employment reference and background screening. Harvard University is unable to provide work authorization and/or visa sponsorship.</li><li>This position has a 6-month&nbsp;orientation and review period.&nbsp;</li></ul></li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 060. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Director Climate Action Accelerator

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Education?The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="https://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>. Job Description At the Center for Education Policy Research at Harvard University (CEPR) our mission is to transform education through the power of quality evidence. We believe that if we want to dramatically improve educational outcomes for all children, evidence must play a critical role.&nbsp; 
&nbsp;The M-Powering Teacher Coaching Project Manager will be joining the organization and supporting the Math Teaching and Teacher Learning team. In particular, the Project Manager will work across the multiple grant-funded research projects and fee-for-service contracts.The Math Teaching and Teacher Learning team provides math-specific professional development to teachers and coaches to help improve math instruction. Our current grant-funded projects seek to develop and test an expanded math-specific coach training program that uses machine-learning automated feedback. This person will be joining a team with faculty lead, Dr. Heather Hill, and collaborators at research partner institutions. The Project Manager’s primary responsibilities will include management of the M-Powering Teacher Coaching (MPT) intervention. They will be expected to do so with a high level of independence and autonomy. This person will be essential to the growth of the Math Teaching and Teacher Learning program, in our ability to develop innovative content, produce relevant research, and provide evidence-based math coaching.&nbsp;Key ResponsibilitiesManage coach recruitment and hiring (10%)<ul><li>Develop a recruitment plan to hire additional M-Powering Teacher (MPT) Coaches</li><li>Facilitate the interview process</li><li>Propose hiring decisions</li><li>Facilitate coach hiring through HGSE and third-party vendor; serving as a liaison between coaches and HR/IT offices</li><li>Monitor payments</li><li>Strategize and execute plans for retaining a pool of high-quality and diverse coaches</li><li>Determine and facilitate any terminations and/or extensions for renewal</li></ul>Lead coach training and oversight (65%)<ul><li>Plan, develop, and implement trainings for new and returning MPT Coaches</li><li>Customize training materials given district context</li><li>Maintain coach resource site on Canvas</li><li>Monitor completion of MPT coaching conversations</li><li>Hire, train, and supervise graduate students on MPT Coaching projects</li><li>Lead oversight of MPT coaching conversations to inform content for coach support and webinars</li><li>Provide ongoing support to coaches via group webinars and individualized feedback</li><li>Maintain frequent communication with coaches to ensure coordination with the district and partners</li><li>Update coaching materials based on feedback from key stakeholders and observations from coaching conversations</li><li>Directly coach teachers using the M-Powering Teacher Coaching model</li><li>Expand the video library of MPT Coaching excerpts</li></ul>Support larger research project efforts (15%)<ul><li>In collaboration with research and district partners, contribute to teacher recruitment (e.g. devising a plan and timeline, providing materials, facilitating in person or virtual presentations)</li><li>Contribute to regular check-ins with collaborators – district and IHE partners</li><li>Coordinate with research partners at IHE to streamline processes and communication across site coordinators, teachers, coaches, district administration, and project staff.</li></ul>Manage further development of MPT Coaching (10%)<ul><li>Provide regular feedback on M-Powering Teachers app development based on coach and teacher feedback</li><li>Contribute to development of additional Natural Language Processing (NLP) measures, in collaboration with PI Heather Hill</li><li>Support Senior Manager to adapt the coaching model to accommodate new NLP measures, new research designs, and service needs</li><li>Develop additional coach training materials to align with further development, expansion, and research.</li><li>Collaborate with MQI Coaching Project Manager to expand the video library of classroom instruction, particularly around Illustrative Mathematics and other HQIM</li></ul>This position is grant funded for one year from date of hire&nbsp;with a possibility of extension based on funding and the Center's needs.&nbsp;&nbsp; Qualifications Basic Qualifications:<ul><li>Bachelor’s degree plus three years of experience coaching mathematics teachers and classroom teaching, and/or working in a research-practice partnership and classroom teaching.</li><li>Demonstrated experience with computer software and hardware, including MS Office, PowerPoint, &amp; Excel required.</li><li>&nbsp;Must have excellent interpersonal and communication skills.</li><li>Must be very attentive to detail and able to prioritize and manage multiple tasks.</li><li>Ability to work both independently and collaboratively with multiple partners and cross-function teams</li><li>Experience facilitating adult learning preferred.</li><li>Experience with M-Powering Teachers, M-Powering Teachers Coaching, and/or MQI Coaching preferred. &nbsp;</li><li>Candidates wishing to be considered must submit a resume and cover letter.</li><li>All candidates invited to the in-person/hybrid interview will be asked to complete a task.</li></ul>Expected to travel up to 10% of time. Also, must be able to work flexible schedule to deliver trainings before or after regular work hours. 
Additional Qualifications and Skills:<ul><li>Degree in mathematics, or hard science and/or education preferred.</li><li>Prefer experience working with mathematics teachers and/or coaches in a school or research setting.</li><li>Experience with Quickbase, Panopto, Qualtrics, Canvas, video editing software, Zoom, and project management platforms (e.g. Asana) are pluses.</li><li>Masters degree preferred as is experience working in a social science research setting at either a University or Research firm.&nbsp;</li></ul> Additional Information <ul><li>Appointment End Date: 1 year from date of hire</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity &amp;&nbsp;Education<ul> 
 
 
&nbsp;</ul></li></ul>Work Format DetailsThis position is eligible for 100% remote work. Employees may work from any of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). At the discretion of the hiring department, fully remote employees may occasionally be required on-site at a Harvard location. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Project Manager: M-Powering Teacher Coaching

<h3>Job Description:</h3>Senior Manager, Strategy &amp; Planning The RoleThe Senior Manager, Strategy &amp; Planning is a member of the Fidelity Institutional Wealth Management Services (IWMS) organization and will play a key role in the ongoing development of the IWMS strategy and long-term strategic plan. The primary objective of this role will be to contribute to IWMS’s strategic planning efforts, overall business unit operating model, segment strategy and leadership of strategic cross-IWMS initiatives. Additionally, the Senior Manager will support analysis of industry trends, articulation of an overarching vision, identification of areas of business / investment focus, and development of a goals measurement framework. Your contributions will directly impact the efforts to grow, develop, and scale the business.<h3>The Expertise and Skills You Bring</h3><ul><li>A Bachelor's degree or equivalent years of experience; MBA preferred</li><li>3+ years of professional experience in consulting, corporate or product strategy, investment banking / venture capital / private equity, product management, and/or business development, preferably in financial services</li><li>Proven ability to lead complex business cases, strategic initiatives, and/or analyses</li><li>Proven ability to combine a strategic cross-business/client perspective with strong project management, analytical, and problem-solving skills</li><li>Excellent written and verbal communications skills, including the ability to “tell the story” and communicate complex information to influence executive decision making</li><li>Outstanding critical thinking, problem solving, decision-making, and analytical skills</li><li>Demonstrated ability, flexibility, and resourcefulness to lead multiple high-priority, highly visible deliverables in an ambiguous, dynamic and deadline driven environment</li><li>Excellent communication and interpersonal skills along with the ability to influence others and build relationships</li><li>Effective meeting management skills and ability to bring discussions to closure with consensus, action items, and accountabilities</li><li>Confidence, business maturity, and presence to work independently and collaborate effectively across all levels of the organization, including effectively interacting with and influencing senior management</li><li>Ideal candidate has experience with wealth and asset management fundamentals and/or working with financial intermediaries</li></ul><h3>Note: Fidelity is not providing immigration sponsorship for this position</h3><h3>The Team</h3>Fidelity Institutional Wealth Management ServicesFidelity Institutional Wealth Management Services (FIWMS) offers wealth management professionals and firms access to the investment, technology, and platform solutions they need to serve their investor clients and grow their businesses. Fund and Brokerage Operations &amp; TechnologyFund and Brokerage Operations &amp; Technology (FBOT) provides operations and technology support for Fidelity’s funds and brokerage platform as well as sales, relationship management, and technology for the firm’s clearing and custody business.<h3>Certifications:</h3><h3>Category:</h3>Business StrategyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Manager, Strategy & Planning

<h3>Job Description:</h3>The GroupThe Systematic Equity Strategies (SES) team resides within Fidelity’s broader Quantitative Research and Investments (QRI) organization. QRI is responsible for the management and development of new quantitative strategies and solutions while providing high quality quantitative, data-driven support to Fidelity’s investment professionals, ensuring they have access to the most relevant data and advanced quantitative analysis. The investment and research team dedicated to SES is responsible for the research, design, development, and implementation of systematic active and tax-managed equity strategies. AUM is approximately $30B and spans multiple equity products and customized separately managed accounts serving both intermediary and institutional investors.The RoleAs an Investment Director, you will work closely with the SES institutional portfolio managers and investment team developing an understanding of the investment philosophy, process, and ongoing activities of the custom separately manage account (tax managed) solution. As an internal subject matter expert, you will work closely with the investment team and internal partners to deliver portfolio and business level analysis supporting client relationships and new business opportunities. Additionally, the role will identify and partner with cross functional teams to improve workflows and support the development of technology and applications to aid the investment management organization and business partners.The Value You Deliver<ul><li>Contribute to the delivery of client centric investment content: account review presentations, account transition analysis, attribution analysis, marketing related pitchbooks and product summaries.</li><li>Serve a primary role supporting the investment content used in completing complex RFPs and ad-hoc client requests inclusive of organizing workflow within the investment team towards completion.</li><li>Build, maintain and grow partnerships across the distribution organization to broaden investment understanding and overall awareness of competitive strengths.</li><li>Support focus on investment and product education, as well as thought leadership initiatives.</li><li>Assist in identifying and defining workflows, support models, and resourcing to create efficiencies and help implement business requirements with internal partners.</li><li>Collaborate with SES institutional portfolio managers and product management team developing investment guidelines, competitive differentiators, and marketing strategy.</li><li>Partner with investment team and internal partners to define and develop investment analytics for usage in client reporting and marketing materials.</li></ul>Qualifications<ul><li>Bachelor's degree required, progress toward an advanced degree and/or CFA a plus.</li><li>3-10 years of investment related experience with a quantitative/systematic focus.</li><li>Preference for familiarity with tax managed investment products.</li><li>Proficient in PowerPoint, Excel, Word, and FactSet.</li><li>Coding proficiency a plus.</li></ul>The Expertise and Skills You Bring<ul><li>Enjoy working in a collaborative environment and thrive in a focused and dynamic organization.</li><li>Articulate with an interest in developing into a client facing role.</li><li>Ability to organize, prioritize, and manage time well.</li><li>Real passion for financial markets, investment process and provision of effective investment solutions.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position.<h3>Certifications:</h3><h3>Category:</h3>Investment ProfessionalsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Investment Director, Systematic Equity Strategies

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here at BMS with our Cell Therapy team.The primary responsibility of the Specialist, Production Scheduler, Cell Therapy is to schedule operations supporting clinical and commercial CAR-T manufacturing at the Devens, MA facility. The role will require significant collaboration across internal and external functions to ensure on-time fulfillment of final product. Ideal candidate will have demonstrated ability to balance multiple competing priorities, manage projects, and build supply chain best practices.Shifts Available:TBDResponsibilities:<ul><li>Create and maintain detailed site plans for operations including apheresis/PBMC receipt, material kitting, process intermediates, manufacturing, and drug product shipments</li><li>Point of contact for the Manufacturing Operations team to provide support, facilitating operational continuity and addressing issues as they arise. </li><li>Monitor and report KPI</li><li>Work with the Systems and Technology, Manufacturing Sciences and Technology team on system implementations and continuous improvement projects.</li><li>Collaborate with IT Business Partners in support of modeling and scheduling simulation implementations</li><li>Support the S&amp;OP process by providing site level manufacturing capacities and operational capabilities</li><li>Maintain and update site procedures for CAR-T material management functions.</li><li>Performs other tasks as assigned.</li></ul>Knowledge and Skills:<ul><li>Understanding of cell culture, cryopreservation, purification, and aseptic processing or lab technique</li><li>Knowledge of cGMP/Pharmaceutical regulations</li><li>Understanding of planning / ERP systems and analytics tools</li><li>Experience in MS Office applications</li><li>Proficient written and verbal communication skills</li><li>Proficient presentation development and delivery skills</li><li>Technical writing capability</li><li>Ability to work independently for extended periods of time</li><li>Ability to work as a team</li><li>Ability to develop and provide training on various functions</li><li>Ability to solve routine and complex problems</li><li>Ability to provide on-call support in case of emergent issues</li></ul>Basic Requirements:<ul><li>Bachelor's Degree in relevant science, engineering or similar discipline preferred.</li><li>3+ years relevant work experience required, preferably in a</li><li>regulated pharmaceutical manufacturing environment.</li><li>1+ years of experience supporting ERP systems (preferably Oracle EBS).</li><li>An equivalent combination of education, experience and training may substitute.</li></ul>The starting compensation for this job&nbsp;is a range from $82,020 - $99,400, plus incentive cash and stock opportunities (based on eligibility).The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.Final, individual compensation will be decided&nbsp;based on demonstrated&nbsp;experience.&nbsp;Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>.Benefit&nbsp;offerings&nbsp;are subject to the terms and conditions of the applicable plans then in effect&nbsp;and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support&nbsp;such as&nbsp;the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.&nbsp;Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.&nbsp;Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.BMSCART#LI-ONSITEGPS_2025If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Specialist, Production Scheduler, Cell Therapy

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job Summary:Reporting to the Department Chair, Director of Administration provides administrative leadership to the Department of Statistics. Director of Administration is responsible for the overall strategic management of the administrative, financial, and faculty support operations of the department as well as lead and implement significant departmental changes. 
Job Specific Responsibilities:In collaboration with Department Chair, Director of Administration:<ul><li>sets strategic objectives and allocates resources to support these objectives.</li><li>advises and supports Department Chair and works collaboratively with faculty in support of their teaching and research objectives. May represent Chair in meetings.</li><li>actively participates in faculty meetings including drafting agendas and taking meeting minutes.</li><li>oversees human resources function for eleven staff members, including recruitment, performance management, staff relations, and training and development, and directly supervises eight staff.</li><li>develops departmental budget in partnership with Division of Science and FAS Finance and oversees all financial activities, does financial analysis and forecasting on departmental accounts, manages multiple payrolls, and provides oversight for sponsored research activities.</li><li>develops and implements policies and procedures for effective administration of the department and serves as primary source of policy information for faculty and staff.</li><li>determines needs and priorities for department space planning and management and shared operational resources.&nbsp;</li><li>works with Harvard International Office to initiate and manage visa and permanent residency sponsorship for faculty, and oversees the management of visas for postdoctoral fellows and visitors.</li><li>works with Chair and faculty committees on policy and planning matters and visiting committee activities.</li><li>oversees faculty services including searches and reviews, appointments, promotions, and new faculty onboarding including drafting and/or contributing to dossiers, letters, and reports.</li><li>oversees student services function, including graduate student funding and processing research appointments.</li><li>serves as staff liaison to works closely with Faculty of Arts and Sciences (FAS), FAS Division of Science and University offices to ensure that the Department administrative procedures are in line with core mission and policies.</li><li>handles special projects and initiatives for the Chair and performs other duties as required.</li></ul> Qualifications Basic Qualifications:<ul><li>Bachelor's degree required, and&nbsp;7&nbsp;years of progressively responsible administrative management experience, that includes staff supervision and financial management in an academic or research environment.</li></ul> 
Additional Qualifications and Skills:<ul><li>Strong interpersonal and oral communications skills are essential, including the ability to deal diplomatically with a wide range of people.</li><li>Demonstrated sound judgment and discretion in handling confidential information.</li><li>Strong leadership and negotiation skills.</li><li>Ability to work collaboratively with a variety of constituents, managing change, establishing priorities, and meeting deadlines.</li><li>Demonstrated writing ability, as well as excellent editing and proofreading skills.</li><li>Thorough understanding of budgets, budget preparation, and financial monitoring.</li><li>Familiarity with HR practices (evaluation, hiring, etc.).</li><li>Ability to learn and use multiple software applications and systems.</li><li>Strong skills in Microsoft Office Suite, including Word and Excel.</li><li>Sponsored research experience is strongly preferred.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal and&nbsp;Credit</li><li>Other Information:&nbsp;All formal offers will be made by FAS Human Resources</li></ul>#LI-CM1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Director of Administration, Statistics

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description The Harvard Federal Credit Union (Harvard FCU) is one of the fastest growing Credit Unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members’ best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of HFCU's philosophy. Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use, and best suited to meet their financial needs.Harvard FCU:&nbsp;<a href="https://harvardfcu.org/" target="_blank">https://harvardfcu.org/</a>&nbsp;The Support Center at Harvard FCU is a full-service contact center servicing the Harvard community and affiliate organizations. The Member Support Agent provides timely and accurate information to all members in a courteous and professional manner. In addition, this individual identifies opportunities for “Surprise and Delight” by listening to the members, establishing personal connections, and proactively engaging the member with timely and thoughtful follow-up.Job Specific Responsibilities:Primary responsibilities include, but are not limited to:<ul><li>Maintains an “available” phone status according to Support Center policy.</li><li>Adheres to all organizational and departmental policies.</li><li>Receives and responds to member inquiries in a timely and accurate manner via phone, and email.</li><li>Identifies when calls need to be escalated to management.</li><li>Balances daily individual totals.</li><li>Has a comprehensive knowledge of all Harvard FCU’s products and services.</li><li>Multi-tasks, sets priorities, and manages time effectively.</li><li>Assists members with technical issues related to the website or mobile app.</li><li>Maintains a neat and clean workstation and assists in maintaining overall department appearance.</li><li>Processes basic transactions: transfers, withdrawals, loan payments, etc.</li><li>Demonstrates dependability in punctuality and attendance and adheres to all department standards related to arrival and “unavailable” time.</li><li>Attends staff meetings and trainings as scheduled and offers process improvement suggestion</li><li>Demonstrates ownership of individual performance plan.</li></ul>*The above is a description of ordinary duties of this position. It is expected that other duties, both related and unrelated to the above, will be assigned on occasion.Responsible for maintaining comprehensive job knowledge:In order to develop and maintain a high level of knowledge of Harvard FCU accounts and services to assist in the cross selling of appropriate products and services to meet members’ needs, staff members are expected to:<ul><li>Complete in-house training sessions and other recommended training programs.</li><li>Develop and maintain a comprehensive working knowledge of all Harvard FCU systems utilized by the Support Center.</li></ul>This position is designated as a critical role for the Harvard FCU as it provides non-deferrable services that must be performed in the event of an emergency or weather-related closure.Working Conditions:<ul><li>Work is performed in an office setting.</li></ul> Qualifications Basic Qualifications:Basic qualifications are the minimum threshold a candidate must meet in order to be considered for this role.<ul><li>High school diploma with a minimum of 1 year of related training beyond high school required.</li></ul>Additional Qualifications and Skills:The following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.<ul><li>Strong attention to detail, excellent organizational skills, and ability to multitask in a fast-paced environment.</li><li>Fluent in English and Spanish preferred.</li><li>Must possess solid understanding and experience of basic browser functions/requirements for P.C.s and Macs, such as Google Chrome, Microsoft Edge, and Firefox.</li><li>Excellent verbal communication skills are required to fulfill member requests and ensure member satisfaction.</li><li>Ability to<ul><li>collaboratively across the organization and as part of a team.</li><li>apply sound judgement while executing expectations and instructions.</li><li>work early Saturday and extended weekday hours as required on a rotational basis, based on the business needs of the Support Center and Harvard FCU</li><li>work remotely based on Support Center and Harvard FCU needs.</li></ul></li><li>Comfortable working in the diverse and multicultural environment of Harvard University.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week.</li><li>Visa Sponsorship Information:&nbsp;Harvard University is unable to provide visa sponsorship for this position.</li><li>Pre-Employment Screening: Credit, Criminal, Education, Identity, Prohibited Parties (OFAC - Office of Foreign Assets Control).</li><li>Other Information:<ul><li>Please provide a cover letter and resume as one document with your application.</li><li>This position has a 90-day orientation and review period.</li></ul></li></ul>#LI-BT1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 052. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

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