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Are you looking to make a difference in others' lives?&nbsp; Do you have personal experience caring for someone who has received mental health services, either currently or in the past?&nbsp;If so, apply nowfor the Family Partner position at Aspire Health Alliance!&nbsp;Located in Braintree, MA, this role involves providing information, support, assistance, and advocacy to parents/guardians in collaboration with the Adult Community Clinical Services team! Share your knowledge in supporting a loved one navigating the mental health system. You'll also play a key role in developing activities and resources aimed at helping clients and their families achieve their goals!&nbsp;Newly Increased rate!Requirements:<ul><li>Current or previous experience as a family member/caregiver of someone currently/formerly receiving mental health services, required</li><li>One-year experience in an acute mental health setting, preferred</li><li>Must demonstrate the following characteristics: flexible, team player, ability to grow and learn in the position, ability to provide support and quality care to well-being of individuals served</li><li>Must be able to work with minimal supervision</li><li>High School Diploma, required. Peer Specialist Certification, preferred</li><li>Valid driver’s license, good driving record, and access to personal vehicle,&nbsp;required&nbsp; &nbsp;&nbsp;</li><li>Bilingual skills and/or experience with multicultural populations, preferred</li></ul>Schedule:&nbsp;Full Time - 40 hours a weekMonday through Friday, hours can vary: 8:30 am - 4:30 pm; 9 am - 5 pm; 10 am - 6 pmPart Time - 20 hours a weekMonday through Friday, flexible hours between 9 am - 6 pm &nbsp;Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds.&nbsp; As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic.&nbsp; Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.&nbsp;

Aspire Health Alliance

Family Partner

The Adult Community Crisis Stabilization (A-CCS) is an 8-bed, staff-secure, safe, and structured crisis stabilization and treatment services that serves as a medically necessary, less restrictive, and voluntary alternative to inpatient psychiatric hospitalization. The Adult Peer Specialist will serve on a collaborative, multidisciplinary team. This position will work closely with the Clinical Coordinator, Mental Health Worker, Nurses and Psychiatric Prescriber. This position will report to the Vice President of Crisis and Substance Use Services.JOB FUNCTIONS:· Provides individual and group peer support, drawing on common experiences· Validates clients’ experiences and provides guidance and encouragement to clients to take responsibility and actively participate in their own recovery· Assist the team in providing education and information about recovery, wellness, crisis self-management, and information about accessing wellness and recovery services in the community· Assist in the development and execution of the treatment plan and aftercare plan· Provide education, support, and consultation to families/friends/guardians and other supports, as needed· Provide crisis intervention under the supervision of clinical staff<h4>Required Experience</h4><ul><li>Must successfully complete Peer Specialist Certification within 6 months of hire</li><li>Has experience with recovery from psychiatric disabilities</li><li>Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services</li><li>Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for client rights and personal preferences in treatment are essential</li><li>High School Diploma or equivalent required</li></ul>Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion.&nbsp; We celebrate, support and promote diversity of thought, culture, and backgrounds.&nbsp; As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic.&nbsp; Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.&nbsp;

Peer Specialist - Crisis Stabilization Unit

New Increased Rates!Great&nbsp;opportunity&nbsp;exists as a Peer Specialist in our Adult Community Clinical Services!&nbsp;The&nbsp;Adult Community Clinical Services (ACCS)&nbsp;assists&nbsp;hundreds of clients across the South Shore, who are referred by the Department of Mental Health and in need of support with their rehabilitation and recovery.&nbsp;The&nbsp;ACCS team&nbsp;provides&nbsp;multi-disciplinary support for clients managing psychiatric symptoms while living independently in apartments, family homes, shelters, and within one of&nbsp;14 Aspire Health Alliance staffed residences.&nbsp;&nbsp;&nbsp;Responsibilities include&nbsp;carrying&nbsp;out rehabilitation and support functions and&nbsp;assisting&nbsp;in treatment; providing&nbsp;education, support, and consultation to families; and providing&nbsp;crisis intervention under the clinical supervision of staff with professional degrees. Provide mentor and outreach services to ACCS clients.&nbsp;Provides peer counseling and support, drawing on common experiences as a peer, to&nbsp;validate&nbsp;clients’ experiences and to provide guidance and encouragement to clients to take responsibility and actively participate in their own recovery. &nbsp;Schedule:&nbsp;Part&nbsp;Time - 20 hours a weekMonday through Friday, flexible hours between 9 am - 6 pm&nbsp;Hourly Rate:$20.00&nbsp;Requirements:&nbsp;<ul><li>Current or&nbsp;previous&nbsp;experience as a consumer of mental health services&nbsp;required&nbsp;</li></ul><ul><li>Valid&nbsp;driver’s license and access to&nbsp;personal&nbsp;vehicle&nbsp;required.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Bilingual skills and/or experience with multicultural populations&nbsp;preferred</li></ul>Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion.&nbsp;&nbsp;We celebrate,&nbsp;support&nbsp;and promote diversity of thought, culture, and backgrounds.&nbsp;&nbsp;As an employer committed to equal opportunity, we base all employment decisions on&nbsp;each individual’s&nbsp;capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic.&nbsp;&nbsp;Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.&nbsp;&nbsp;&nbsp;&nbsp;

Peer Specialist

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Retail Pharmacy - MaverickAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: The certified pharmacy technician is responsible for providing support and assistance to ESP clinical staff in the management of medication ordering and delivery.<ul><li>Function as liaison between the pharmacy and the ESP interdisciplinary team to assure timely exchange of information as it relates to new orders and routine refills and meds -on –time.</li><li>Will rotate between the day centers to accommodate MOT weeks at each site. Assist with preparation and coordination of distribution for monthly/weekly medications.&nbsp;</li><li>Assist nursing staff with maintenance of med closet.&nbsp; Rotate stock and check expiration dates. Order, replace and maintain appropriate inventory &amp; supplies as needed.</li><li>Manage the ESP pharmacy refill line</li><li>Participate in ESP Quality Programs and special projects.</li></ul>Requirements and Qualifications<ul><li>HS/GED</li><li>Current valid and unrestricted certification from Pharmacy Technician Certification Board of the Institute for the Certification of Pharmacy Technician.</li><li>Current valid and unrestricted pharmacy technician license from the Massachusetts Board of Registration in Pharmacy</li><li>At least one year experience working with a geriatric population</li></ul>Starting at $23.00, and up to $33.00 based on experience EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Pharmacy Technician

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Retail Pharmacy - GoveAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: $2,500 sign on bonus for Full Time Technicians. The certified pharmacy technician is responsible for providing support and assistance to ESP clinical staff in the management of medication ordering and delivery. Responsible for the moral and recognition of the team. Works to build teamwork at all levels. Works with technicians to coordinate the daily production of assigned function including narcotics and/or compliance. Knowledgeable of department metrics and productivity levels. Provides regular and timely feedback to colleagues regarding their performance. Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Full Time position, Monday-Friday and will include days, evenings and weekend rotations.<ul><li>Function as liaison between the pharmacy and the ESP interdisciplinary team to assure timely exchange of information as it relates to new orders and routine refills and meds -on –time.</li><li>Will rotate between the day centers to accommodate MOT weeks at each site. Assist with preparation and coordination of distribution for monthly/weekly medications.&nbsp;</li><li>Assist nursing staff with maintenance of med closet.&nbsp; Rotate stock and check expiration dates. Order, replace and maintain appropriate inventory &amp; supplies as needed.</li><li>Manage the ESP pharmacy refill line</li><li>Participate in ESP Quality Programs and special projects.</li></ul>Requirements and Qualifications<ul><li>HS/GED</li><li>Current valid and unrestricted certification from Pharmacy Technician Certification Board of the Institute for the Certification of Pharmacy Technician.</li><li>Current valid and unrestricted pharmacy technician license from the Massachusetts Board of Registration in Pharmacy</li><li>At least one year experience working with a geriatric population</li></ul>Starting at $23.00, and up to $33.00 based on experience Full Time position, Monday-Friday and will include days, evenings and weekend rotations.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

<h3>Job Description:</h3>Director, Brokerage Data Architect Job Description At Fidelity Brokerage, we are seeking an accomplished Data Architect to join the Brokerage Solution Architecture team to define the strategy for scalable, cloud-based data architectures in support of the retail brokerage customer experience. In this role, you will collaborate with development teams, solution architects, and enterprise leaders to standardize solutions, drive modernization, and align technology with business goals. The Expertise You Have An ideal candidate will have experience defining and promoting data architecture strategies, patterns, standards, and guidelines. The ideal candidate should also demonstrate strong technical leadership across complex projects and initiatives, with a proven ability to guide the adoption of cloud-native data solutions and modern data integration patterns. A deep understanding of data-driven decision-making and domain modeling is essential, along with a commitment to reusable architectural practices. Candidates should also have experience leading Proof of Concepts (POCs) to evaluate emerging technologies, ensuring alignment with organizational goals. Familiarity with data privacy, security, and regulatory compliance is required. The Skills You Bring <ul><li>Bachelor’s or Master’s degree in Computer Science or a related field. </li></ul><ul><li>10+ years of experience in distributed systems, including 3+ years with cloud databases. </li></ul><ul><li>Experience in the financial services and Brokerage domain is a plus </li></ul><ul><li>Expertise in relational, distributed SQL (CockroachDB, YugabyteDB), NoSQL, in-memory databases, data warehouses (Snowflake) and Kafka streaming. </li></ul><ul><li>Proven ability to architect high-volume, high-performance transactional systems. </li></ul><ul><li>Strong knowledge of cloud platforms (e.g., AWS RDS, EC2, EMR, S3) and hybrid environments. </li></ul><ul><li>Experience building scalable data solutions (OLTP, ODS, MDM, data warehousing &amp; analytics platforms). </li></ul><ul><li>Ability to evaluate and recommend emerging cloud data technologies. </li></ul><ul><li>Hands-on experience in logical and physical data modeling </li></ul><ul><li>Experience with data movement (ETL, ELT) technologies </li></ul><ul><li>Strategic thinker with strong technical leadership and agile delivery experience. </li></ul><ul><li>Excellent communication, presentation, and influencing skills. </li></ul><ul><li>Ability to translate business needs into scalable technical solutions. </li></ul><ul><li>Familiarity with legal, risk, compliance, and cybersecurity standards. </li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Architecture

The Residential Rehabilitation Educator position is a great opportunity to work in the Human Services field.&nbsp; In this program, adults with mental illness share a home in the community.&nbsp; Our residential staff supports them to reach their goals by teaching them daily living skills to move them toward independence, assist in management of their psychiatric symptoms, ensure their physical health, and improve their quality of life!Join our team and play an essential role in enabling adults with mental illness to live as actively and independently as possible!Responsibilities include:<ul><li>Teaching daily living skills such as cooking, budgeting, and social skills</li><li>Implementing treatment plans that assist with reaching goals or symptom management</li><li>Administering medications</li><li>Transporting to doctor's appointments and social activities</li><li>Using an electronic health record system for client notes</li></ul>We offer a competitive salary and a great benefit package!<ul><li>Tuition remission program - 100% tuition for undergraduate coursework in a Massachusetts State College or University</li><li>Health/dental insurance</li><li>Generous paid time off</li><li>Various opportunities for career advancement</li><li>Commitment to provide quality training to our staff</li><li>Group discounts on cell phones, movie tickets and various club memberships</li><li>Company contributions to retirement plan</li><li>Company paid life insurance</li><li>Opportunities to attend in-service trainings and more…</li></ul> <h4>Required Skills</h4><ul><li>Patience and an understanding and ability to interact with individuals with disabilities</li><li>Dependability, flexibility, and desire to help others</li><li>Computer proficiency and ability to learn to use an electronic health record system</li><li>Must have a valid driver’s license and safe driving record---access to a personal vehicle required at some sites</li></ul> <h4>Required Experience</h4><ul><li>Previous experience working in the human services field, or completed coursework in Psychology, Social Work, or related field</li><li>CPR/FA and MAP certification will be required</li><li>BA/BS in Psychology or related field preferred</li></ul>Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. &nbsp;We celebrate, support and promote diversity of thought, culture, and backgrounds.&nbsp; As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic.&nbsp; Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Residential Counselor. $20,00 Fri, Sat, Sun, Mon 1p-11p, Braintree

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: The Supervisor of Patient Registration is responsible for all registration-related activities in the departments located at Gove, Maverick, Paris St. and Winthrop. This includes assuring the smooth delivery of quality registration services in relationship to optimal patient flow within the departments. This includes overseeing the general clerical functions such as appointment scheduling, check-out and order entry. Directly supervises 20 - 40 (number may vary) Registration PAR’s /PAC’s and Team Leads in the planning and delivery of training of Patient Access Representatives, Coordinators and Leads and all other staff performing the registration and function. Works directly with the Operations Manager and/or Administrative Director in measuring the success of continuous improvement efforts in maximizing health center revenues and improved patient experience throughout the registration and check in process. Schedule: Tuesday-Saturday 3pm-12am. Hours must flexible and include some evenings, weekend, and holidays depending on department needs.Essential Duties &amp; Responsibilities<ul><li>Directly supervise the activities of all Full-time, Part-time and per diem staff which include Patient Access Representatives/Coordinators primarily responsible for the Patient Registration function but also includes scheduling, check-out and order entry</li><li>Implement and maintain registration standards, policies and procedures in conjunction with the &nbsp;Operations Manager and Administrator Director ; continuously identify areas in need of policy development and to appropriately raise and address issues needing clarification</li><li>Act as a resource and role model to staff, and provide an expert knowledge base</li><li>Act as a liaison between assigned departments, Registration, and Patient Accounts; ensure the smooth and efficient patient and work flow to balance the needs of both the clinical department and Registration and report any relevant issues to management; work closely with the Medical director, operations manager and Administrative Director &nbsp;of the Pediatric &nbsp;department .</li><li>Ensure all appropriate staff are updated of all new information and changes within the assigned clinical departments</li><li>Address issues and problems as they arise</li><li>Plan, coordinate, and lead regular staff meetings with Patient Access Representatives/Coordinators as needed</li><li>Participate in the planning, coordination, and delivery of all Registration training including new staff training, re-training for existing staff, on-going continuous improvement in skill development and&nbsp; training for all registration staff and any other staff performing a registration function</li><li>Provide “hands on”/on-the-job training to fully develop registration and customer service skills and maximize potential of staff</li><li>Assist in the facilitation the completion and&nbsp; continuous updates of the Registration Policy &amp; Procedure manual and all related tools to improve and enhance PAR’s &amp; PAC’s &nbsp;access of up to date, practical, user-friendly written information and on-line resources</li><li>In conjunction with Human Resources Department and manager, interview and select Clerical Associate staff and fully participate in staff retention efforts</li><li>Evaluate the performance of staff providing constructive feedback for professional growth and development; write and review performance appraisal in a timely manner; participate in corrective action processes for Registration staff as needed</li><li>Oversee the daily quality review of the HSN Special Circumstance application for completion , AOB’s , UDS, and the information entered in EPIC prior to forwarding to Patient Accounts and Medical records; &nbsp;track outcomes to identify staff and Department areas for improvements and areas for re-training (this has changed) no longer use encounter forms</li><li>The ability to maintain Templates</li><li>Maintain cash handling in accordance with department and health center policies and procedures</li><li>Identify, track and report on various measures to continuously improve performance of Patient Access Representatives/Coordinators, including the delivery of quality patient service and other outcomes</li><li>Perform the responsibilities of the Patient Access Representative/Coordinator as needed; assures shifts have adequate staff coverage</li><li>Assure the staff equipment (printers, faxes, phones, POS machines, computers) are in good working order, are kept supplied with cartridges, paper, etc. as needed; collaborate effectively with Purchasing, Facilities, MIS, and other departments in obtaining needed parts, repairs, and maintenance</li><li>Coordinate the ordering, inventory, and distribution of supplies for Registration staff in assigned clinical areas</li><li>Coordinate and Facilitate with all staff with respect to insurances and the verification process and all online eligibility resources available at the health for efficient patient flow in the following manners; performing the pre-verification process and updating EPIC with correct information prior to the patient presenting for their appointment. Included but not limited to all new departments in Pediatrics.</li><li>Check’s DAR dailyfor Behavioral Health &amp; Nutrition encountersto be certain they are check out to the appropriate insurance for completion</li></ul>EDUCATION:<ul><li>High School graduate or equivalent</li></ul>EXPERIENCE: <ul><li>Minimum of 3 to 5 years supervisory experience</li><li>Knowledge of managed care, the various insurance plans, registration practices and protocols strongly needed</li><li>Understanding of and experience with NeighborHealth' systems, processes, policies and procedures a plus</li><li>Minimum of 3 to 5 years work experience in a health care or customer service environment</li></ul>SKILLS/ABILITIES:<ul><li>Strong leadership, initiative, and supervisory skills</li><li>Exceptional customer service and problem solving skills&nbsp;</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and time management skills</li><li>Awareness and appreciation of the continuous improvement processes</li><li>Strong computer skills</li><li>Awareness of state of the art technology to solve operational issues</li><li>Analytical skills necessary to review reports and identify trends/issues</li><li>Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously</li></ul>PAY RANGE: $54,080 up to $ 81,120 depending on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Supervisor, Patient Registration

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Human ResourcesAll Locations: 300 Ocean Avenue – ReverePosition Summary: Full-time position for an experienced Benefits Specialist. Ideal candidate will have in-depth knowledge of all benefit plans, including Health, Dental, 401K, FMLA/PFML, Life and LTD, in order to advise employees regarding benefit options, eligibility and plan provisions.Essential Duties &amp; Responsibilities<ul><li>Conduct new hire onboarding orientations for benefit and non-benefit-eligible staff</li><li>Administer health and welfare benefit plans including, but not limited to: medical, dental, life, disability, and supplemental programs. </li><li>Launch annual benefits open enrollment and ensure staff compliance with election deadline.</li><li>Ensure compliance with state and federal laws affecting group benefit management administration, including but not limited to: ACA, HIPAA, COBRA, ERISA, FMLA, Section 125 and state regulations. </li><li>Audit health and welfare benefit plan enrollment data to ensure accuracy. &nbsp; </li><li>Reconcile and process monthly carrier premium invoices and ensures timely payment. </li><li>Develop strong working relationships with vendors and third-party administrator (TPA) to ensure accurate, efficient, and timely claims administration and excellent customer service. </li><li>Work with&nbsp;third-party administrator&nbsp; to oversee eligibility, tracking and reporting, ensuring compliance with Worker's Compensation, FMLA and ADA and reasonable accommodation oversight </li><li>Collaborate on appropriate handling of benefits impacted by leaves of absence, return-to-work, and end-of-employment such as; medical, dental, life, and disability. </li><li>Advise and counsel employees on existing benefits. &nbsp; </li><li>Maintain contact with insurance carriers, third-party administrators, employees and beneficiaries to facilitate proper and complete utilization of benefits for all employees. </li></ul> Qualifications &amp; Requirements<ul><li>&nbsp;Minimum of 3 - 5 years of&nbsp;benefits experience, preferably in health care, required</li><li>&nbsp;Bachelors Degree&nbsp;or equivalent Human Resources experience preferred</li><li>&nbsp;Proficiency in Microsoft Word, Excel, Outlook required</li><li>&nbsp;Workday HCM experience preferred</li><li>&nbsp;Excellent written and verbal communication skills a must</li></ul>Schedule: Monday - Friday 8:00am - 5:00pmSalary range: $70,720 up to $110,240 based on experience. EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Benefits Specialist I

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE Referral &amp; CommunicationAll Locations: 300 Ocean Avenue – ReverePosition Summary: The PACE Referral and Communications Coordinator, under the direction of the PACE Referral and Communications Manager, will be responsible for providing the highest level of customer service to all callers to the PACE program while efficiently processing all calls and referrals appropriately. The PACE Referrals and Communications Coordinator will do whatever possible to meet the needs of the caller in one transaction to avoid any caller being transferred multiple times. The PACE Referral and Communications Coordinator is responsible for scheduling all external and internal appointments in collaboration with the participant/caregiver, taking participant preferences into account. The Coordinator will schedule all Transportation related to appointments. The Coordinator will follow all workflows regarding proper channeling of calls and referral processing. They will complete telephone encounters where appropriate per telephone triage workflows. The PACE Referral and Communications Coordinator will display excellent written and verbal communications skills, problem solving and critical thinking skills, and be adept at multi-tasking. The PACE Referral and Communications Coordinator will collaborate with the Center Secretaries and Transportation Schedulers to ensure good coordination between the PACE Centers, IDTs, and Transportation staff for maximum efficient use of resources.ESSENTIAL DUTIES &amp; RESPONSIBILITIES:<ul><li>Maximize efficiency of transportation by coordinating appointments to same locations with participants across PACE centers.</li><li>Facilitates external appointments utilizing phone, TripMaster, Epic.</li><li>Efficiently manages referral work queues in Epic for all external appointments.</li><li>Utilizing appointment reports, schedules all transportation for PACE Center external appointments.</li><li>Establish and maintain professional collaborative relationships with internal and external customers.</li><li>Coordinates transportation in an efficient manner: Enters all data in TripMaster,</li><li>Processes all cancellations and changes of all appointments.</li><li>Cancel appointments at participant/caregiver request and notify appropriate department.</li><li>Complete telephone encounters and route to appropriate department per workflows.</li><li>Route med refill calls to refill lines when participant will accept; otherwise handle per alternate workflow.</li><li>Determine emergent nature of any calls that would require warm transfer to secretary at center, following set guidelines.</li><li>Appropriately refer callers to other departments if not PACE related.</li><li>EDUCATION:</li><li>HS Diploma/GED required; Associates degree preferred.</li><li>Fluency in Spanish required.</li></ul>EXPERIENCE:<ul><li>Minimum two years of experience in a customer service setting required; Healthcare setting preferred.</li><li>Computer skills: Windows, Outlook, and experience with EMR preferred.</li><li>Able to work effectively with the Interdisciplinary Team.</li><li>Excellent critical thinking skills with the ability to prioritize and problem solve independently.</li><li>Ability to work well in a fast-paced, multi-functional environment.</li></ul>SKILLS/ABILITIES:<ul><li>Strong computer skills</li><li>Good communication skills</li><li>Ability to work independently</li><li>Strong critical thinking skills.</li></ul>PAY RANGE: <ul><li>Starts at $22 up to $33 based on experience</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

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