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At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business Unit InformationThe Global Risk &amp; Compliance Organization (“GRC”) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.We are seeking a highly motivated and detail-oriented Reputation Risk Senior Manager to join our growing team. This role will support the enhancement and implementation of our Reputation Risk management program, with specific focus on program development and execution as well as review and challenge of reputation matters and assessments. The ideal candidate will possess direct reputation risk experience and background, particularly within a large organization. Candidates should also possess strong problem solving, and communication skills, and a keen interest and understanding of the evolving internal and external landscape impacting American Express.Key Responsibilities:Strategy and Program Implementation:<ul><li>Draft Reputation Risk management policies, procedures, and standards, including testing such policies and procedures for compliance and effectiveness across the organization.</li><li>Support the Director in embedding reputation risk program requirements across the entirety of the organization, including within existing programs where reputation risk considerations may be necessary.</li><li>Support Director in developing Reputation Risk Program frameworks, thresholds, and escalation criteria.</li><li>Support the development and delivery of a firm-wide reputation risk training.</li><li>Collaborate with cross-functional teams, across all lines of defense, to ensure effective socialization and alignment on Reputation Risk program requirements.</li></ul>Reputation Risk Matter Assessment and Review:<ul><li>Support the Director in responding to, mitigating, and assessing potential reputational risk matters and incidents across the organization.</li><li>Provide specific reputation risk subject matter expertise as needed, including but not limited to internal strategy development, potential policy changes, external facing reports and campaigns.</li><li>Perform monthly testing of 1st line reputation risk matter decisions to ensure alignment, completeness, and compliance with program criteria and escalation thresholds.</li><li>Perform ad-hoc reviews and assessments.</li></ul>Monitoring and Research:<ul><li>Deliver insights and trend analysis for senior level reporting and Board presentations, in partnership with Manager.</li><li>Support the development of a comprehensive database of reputation risk incidents and complete lessons learned analysis for senior leaders as needed, in partnership with manager.</li></ul>Analysis and Reporting:<ul><li>Develop vision and approach for quarterly reputation risk reporting to senior committees and advise Manager on necessary inputs for collection.</li><li>Directly contribute to the periodic enterprise risk management reporting and commentary related to key reputational risks and underlying drivers.</li></ul>Mentorship:<ul><li>Provide guidance and mentorship to Manager level staff with particular focus on enhancing awareness and knowledge of reputation risk specific expertise.</li></ul>Minimum Qualifications:<ul><li>Bachelor's and or master’s degree in risk management, business administration, communications, public relations, or a related field.</li><li>5+ years of experience in reputation risk management, corporate communications, crisis management and or related fields.</li><li>Experience in a first or second-line risk role with focus on risk policy, strategy, or operations</li><li>Knowledge of risk management frameworks, regulatory landscape, and methodologies.</li><li>Direct experience working with cross-functional internal teams and external vendors to implement strategies and drive results</li><li>Exceptional problem solving and analytical skills. Strong critical thinking and analysis in reputation risk related scenarios, attention to detail, and ability to formulate creative and innovate solutions to complex problems.</li><li>Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable way</li><li>Ability to work autonomously to affect change- flexible and adaptable to shifting priorities, managing competing demands to achieve effective results in a complex and fast paced environment.</li><li>Ability to work independently and as part of a team.</li><li>Demonstrated ability to maintain confidentiality.</li><li>Demonstrated leadership abilities and experience mentoring junior level colleagues.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li></ul>Preferred Qualifications:<ul><li>2+ years of experience in a 2nd line reputation risk management role.</li><li>Proven track record of developing robust and insightful communications suitable for multiple stakeholders including senior management, regulators, and the Board</li><li>Demonstrated ability to maintain confidentiality</li><li>Demonstrated leadership abilities and experience mentoring junior level colleagues.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). </li></ul>Preferred Qualifications:<ul><li>2+ years of experience in a 2nd line reputation risk management role.</li><li>Proven track record of developing robust and insightful communications suitable for multiple stakeholders including senior management, regulators, and the Board</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Reputation Risk Senior Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is seeking an experienced professional to join the Global Merchant &amp; Network Technology Services (GMNTS) team as an Associate, Technology Operations Support. The team responsibilities include supporting authorization transaction connections and more than 250 unique functions globally. &nbsp;The GMNTS team is the First Point of Contact for Merchants, Third Party Processors (TPPs) and Global Network Services (GNS) Partners and acts as an interface between Internal/External technical support teams having to do with Authorizations, Connectivity, and Secure File Transfer.Additional team responsibilities include the identification, balancing and mitigation of problematic files, maintenance of system tables, and oversight of mainframe batch delivery.&nbsp; Responsibilities (may include but are not limited to):·Act as the first point of contact for merchants, partners, and internal teams when technical issues arise.·Monitor real-time alerting, incidents, email and phone calls related to authorizations, connectivity, and secure file transfer issues.·Perform initial triage to either resolve the issue or identify the impacted systems and processes and begin escalations with appropriate L2/SRE teams.·Ensuring the appropriate documentation and communication protocols are adhered to.·Liaise with internal business, technical teams, and leadership to drive progress throughout outages.·Identify areas of opportunity and implement solutions that will improve the identification, response time, alerting accuracy, and customer satisfaction.·Communicate issues and impacts to all levels of leadership, engineering teams, and business partners as appropriate.·Support the end-to-end receipt and delivery of all aspects of batch AR &amp; AP ensuring controls and deliverables are met. Minimum Qualifications:·Experience working with monitoring tools - application performance monitoring, AIOps or an equivalent tool to improve overall efficiency.·ITIL solid understanding: Event, Incident, Release, Problem and Knowledge Management.·Must have strong organizational skills, the ability to prioritize urgent tasks, demonstrated attention to detail, and the ability to thrive in a dynamic environment under minimal supervision within the framework of a team.&nbsp;·Strong people relationship skills and the ability to influence without authority.·Strong Analytical skills: troubleshooting, issue identification and the ability to quickly grasp process/data/transaction flows and downstream effects.&nbsp;·Strong oral and written communications skills are required – Bilingual Spanish a plus.·Excellent soft skills: Curiosity, Assertiveness, Conflict Resolution, Taking Responsibility·Demonstrated proficiency in the systems and processes supporting: Transaction Authorizations, Connectivity, SFT, CAS, ITSM, Control M, and Unitech. Preferred Qualifications:·Preferred degree in Computer Science, Network, Finance, or related field with 3+ years of experience in Technology roles·Preferred experience with incident solutioning and providing root cause analysis to support the reduction of repetitive incident creation.·Experience in technology for the banking and payments industriesSalary Range: $80,000.00 to $120,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Associate - Technology Operations Support

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.American Express is embarking on an exciting transformation on building the next generation customer first ecosystem for democratizing Machine Learning in Amex on the Cloud. This includes building ad deploying reusable AI/ML components to solve unique and challenging business requirements in the space of document and image processing, NLP, Chatbots.&nbsp;You will be part of an energetic Machine Learning team within Technology, to drive road mapping and a cohesive set of technology and machine learning solutions enabling data and platform transformation, by collaborating across all channel teams and the critical technology platforms that support Colleague and Customer Experiences. This position provides an opportunity to solve very interesting problems that directly and greatly impact millions of individuals worldwide. If you have the talent and desire to deliver innovative and resourceful products as well as services at a rapid pace, serving our colleagues and customers seamlessly across through cognitive solutions, this would be the right fit for you!Responsibilities:<ul><li>Working closely with AI/ML Research teams, Data Scientists and Product Owners in analyzing business features and refining them to appropriately support design and build activities.</li><li>Performing all development for assigned applications including architecture, design, developing prototypes, writing new code and API's and performing unit and assembly testing of developed software also as needed</li><li>Coding and implementation of re-usable ML solutions</li><li>Enabling the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Combine Data Science and Engineering skills to solve interesting problems that directly and greatly impact millions of individuals worldwide</li><li>Help craft the direction of machine learning and artificial intelligence at AmEx</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in computer science, Computer Engineering, Statistics or related fields. </li><li>3 to 5 years of software development experience</li><li>Strong analytical skills and programming skills, with experience with deployment in production environment. </li><li>3+ years hands-on experience with the following technologies:</li><li>JAVA &amp; Python </li><li>Big Data – Spark/Hive/Hbase</li><li>SQL/ NoSQL </li><li>REST API and services </li><li>&nbsp;Implementation or working experience of Continuous Integration and Continues Delivery using tools and automation capabilities such as JUnit, Mocking, TestNG, Jenkins, Git, Stash and Jira</li><li>Experience supporting and working with cross-functional teams in a dynamic environment </li><li>Ability to effectively communicate with internal and external business partners</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

AI Engineer - Enterprise Data Management and AIML Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Financial Crimes Compliance (GFCC) Transaction Monitoring Rule Program Oversight (TMRPO) team is responsible for the oversight of the enterprise-wide anti-money laundering (AML) and counter-terrorist financing (CTF) transaction monitoring program at American Express. The program includes assessing, designing, and implementing AML and CTF detection strategies across all American Express products and services.These strategies ultimately generate alerts which are investigated by the Global Financial Crimes Investigation Unit (GFCSU) as part of the Suspicious Activity Reporting (SAR) process.Job Responsibilities:<ul><li>Monitor TM development throughout the project lifecycle to ensure all necessary steps are followed per policy and procedures.&nbsp;</li><li>Partner with the Global Financial Crimes Investigation Unit (GFCSU) , Financial Crimes and Center of Excellence (FC CoE) and other relevant teams to ensure projects obtain cross team alignment on release readiness.</li><li>Validation that proposed criteria maps back to original requirements and is sensible in design.&nbsp;</li><li>Status tracking to ensure accuracy across all platforms, including up-channel reporting to relevant stakeholders.</li><li>Creation and maintenance of all project-related reporting&nbsp;</li><li>Creation, revision, and updates of procedural guides</li><li>Frequent data entry and multi-level validation of project and work effort related documentation to preserve the integrity of enterprise-wide Transaction Monitoring Program&nbsp;</li><li>Evaluate and perform analyses on datasets to provide accurate up-channel reporting to senior leaders.</li><li>Develop and document methods used to research, gather, and analyze data</li><li>Perform other related duties as assigned </li></ul>Skills and Qualifications:<ul><li>Minimum of three years professional experience, with at least one year in any of the following: BSA-AML compliance, law enforcement, general compliance, audit, complex investigations or legal</li><li>Demonstrated analytical, statistical, and/or quantitative skills</li><li>Strong communication, writing, and editing skills, keen attention to detail, and the ability to translate data insights into actionable solutions</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Word)</li><li>Experience with Sharepoint</li><li>Investigative mindset, research-oriented approach, large appetite for knowledge and learning</li><li>The ability to manage multiple projects simultaneously, and a willingness to be a deadline-driven team player in a dynamic working environment</li><li>An understanding of AML/CTF concepts and associated criminal typologies, preferred (or a willingness to learn)</li><li>Self-starter who can work independently while meeting strict regulatory deadlines</li><li>CAMS Certification a plus </li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Compliance Analyst-Transaction Monitoring - Development Oversight

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Role Objective:The Field Sales Manager sits within a geographical territory and grows the customer base through face-to-face interactions with new prospect customers with annual company revenues ranging from $10M to $300M. The ideal candidate works with senior executives to close calls and land new accounts. The Field Sales Manager understands customer needs and leverages product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products. This is a field-based role in which in-person engagement through face-to-face interactions is required with prospects and clients.Job Responsibilities:Prospecting (30 – 40% of time)&nbsp;▪ Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, and self-generated leads (e.g., tradeshows) to complement commercial acquisition of product sales opportunities&nbsp;▪ All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs▪ Business travel is required with the expectation of 25-50% of time spent in-market with prospects and clientsPipeline management (10 – 20% of time)&nbsp;▪ Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M)&nbsp;▪ Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospectsClient solution (10 – 20% of time)&nbsp;▪ Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement&nbsp;▪ Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)Negotiate and close (10 – 20% of time)&nbsp;▪ Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions&nbsp;▪ Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volumeCompliance (100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and ExperienceKnowledge and Skills:Account management &amp; pipeline management:&nbsp;▪ Manages a pipeline of opportunities, leveraging client data/analytics to plan and prioritize activities&nbsp;Consultative selling:&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing:&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion:&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value:&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus:&nbsp;▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge:&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulationAttributes:▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience:&nbsp;▪ Bachelor’s degree preferred&nbsp;▪ Excellent sales experience, 5 - 7 years minimum&nbsp;▪ Proven experience winning new business relationships&nbsp;▪ Experience achieving sales quota and goals through multiple product offerings&nbsp;▪ Experience in a highly-regulated industrySalary Range: $69,750.00 to $128,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Business Development (Seattle, WA)

Territory: Oklahoma City East, OK - PsychiatryTarget city for territory is Edmund - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Edmund, Moore, Oklahoma City, Stillwater, Ponca City.SUMMARY:Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas:ESSENTIAL FUNCTIONS:Business Planning &amp; Account Leadership&nbsp;- Ability to use digital tools and apply data-based insights to create opportunities, develop strategy &amp; tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.&nbsp;Selling&nbsp;- Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.Customer Development&nbsp;- Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management.Local Market &amp; Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.Reimbursement&nbsp;- Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.&nbsp;Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.&nbsp;REQUIRED EDUCATION, EXPERIENCE and SKILLS:<ul><li>Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university</li><li>2+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience</li><li>Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually</li><li>Self-starter, with a strong work ethic and outstanding communication skills</li><li>Must be computer literate with proficiency in Microsoft Office software</li><li>Must live within 40 miles of territory boundaries</li><li>Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements</li><li>Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck&nbsp;</li></ul>PREFERRED EDUCATION, EXPERIENCE AND SKILLS:<ul><li>Previous experience within a specialty product sales force.</li><li>Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder</li><li>Documented successful sales performance</li><li>Ownership and accountability for the development and execution of fully integrated account plans&nbsp;</li><li>Strong analytical background, and experience using sales data reporting tools to identify trends</li><li>Experience in product launches&nbsp;</li><li>Previous experience working with alliance partners (i.e., co-promotions)</li><li>Strong leadership through participation in committees, job rotations, panels and related activities</li></ul>TRAVEL:<ul><li>Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.</li></ul>The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $117,000 - $137,000 and eligibility for a sales incentive target of $39,000.&nbsp;Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.Why LundbeckLundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Lundbeck

Psychiatry Account Manager - Oklahoma City East, OK

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Unit Secretary performs a combination of administrative, clerical, and supportive patient care duties under the supervision of a Registered Nurse in an acute care hospital setting. This position plays a vital role in maintaining the operational flow of the unit by supporting healthcare providers, facilitating communication among departments, and assisting with non-clinical patient care tasks. The Unit Secretary ensures a clean, safe, and organized environment and maintains accurate records and communication systems.</li></ul>Essential Functions<ul><li>Greets and assists patients, visitors, and staff in a courteous and professional manner</li><li>Answers, screens, and routes telephone calls; pages overhead and calls codes as necessary</li><li>Assists with patient admissions, discharges, and transfers</li><li>Maintains and updates patient charts and medical records</li><li>Orders, stocks, and organizes unit supplies and equipment</li><li>Provides supportive care under the supervision of nursing staff (e.g., hygiene, nutrition, mobility assistance)</li><li>Transports patients and specimens within the hospital</li><li>Assists with patient room setup and turnover, including cleaning and linen changes</li><li>Helps with patient identification and orientation to the unit</li><li>Follows infection control and safety procedures, including proper disposal and equipment sanitation</li><li>Participates in hospital safety practices, including huddles, briefs, debriefs, and use of learning boards</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Strong critical thinking, organizational, and communication skills</li><li>Ability to read and write legibly and follow directions accurately</li><li>Effective interpersonal skills and the ability to work collaboratively in a healthcare team</li><li>Must remain calm and function effectively under stressful or emergency situations</li><li>Demonstrates knowledge and skills necessary to care for diverse patient populations</li><li>Physical ability to perform tasks including standing, walking, bending, lifting (up to 50 lbs), and transporting patients</li><li>Familiarity with standard precautions and infection control practices</li><li>Comfortable using computer systems and electronic health records</li></ul> QualificationsEducation<ul><li>High school diploma or equivalent required</li><li>Completion of a nursing assistant or medical office assistant program preferred</li></ul>Licenses/Certifications<ul><li>Basic Life Support (BLS) certification required within timeframe specified in facility policy</li><li>Registration with the State Board of Nursing Aide Registry preferred</li></ul>Experience<ul><li>Prior experience in a hospital or patient care setting preferred</li><li>Successful completion of hospital orientation and competency requirements is required</li></ul>

St. Francis-Emory Healthcare

ICU Unit Secretary

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>Responsible for directing and coordinating all nursing care based on established clinical nursing practice standards</li><li>Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes</li></ul>Essential Functions<ul><li>Ability to practice nursing as described by the following definition: “The diagnosis and treatment of human responses to actual or potential health alterations.” Ability to utilize the nursing process in the provision of nursing care including but not limited to administering treatments and medications, interpreting diagnostic tests, formulating a plan of care, collaborating with other health care providers, and providing education to patients and/or significant others. The successful candidate will be required to pass competencies for this position. Involves discretion and independent action within prescribed limits.</li><li>Collects patient health data</li></ul><ul><li><ul><li>Determines the priority of data collection based on the patient’s immediate condition or needs.</li><li>Collects pertinent data using appropriate assessment techniques.</li><li>Involves the patient, significant others, and health care providers in data collection when appropriate.</li><li>Ensures that the data collection process is systematic and ongoing.</li><li>Documents relevant data in the medial record according to hospital standards.</li></ul></li></ul><ul><li>Analyzes the assessment data in determining diagnoses/patient problems.</li></ul><ul><li><ul><li>Derives diagnoses/patient problems from the assessment data.</li><li>Validates diagnoses/patient problems with the patient, significant other, and health care providers, when possible.&nbsp;</li><li>Documents diagnoses/patient problems in a manner that facilitates the determination of expected outcomes and plan.</li></ul></li></ul><ul><li>Identifies expected outcomes individualized to the patient.</li></ul><ul><li><ul><li>Derives outcomes from the diagnoses/patient problems.</li><li>Documents outcomes as measurable goals.</li><li>Formulates outcomes mutually with the patient and health care providers, when possible.</li><li>Ensures outcomes are realistic in relation to the patient’s present and potential capabilities.&nbsp;</li><li>Ensures outcomes are attainable in relation to resources available to the patient.</li><li>Ensures outcomes include a time estimate for attainment.</li><li>Ensures outcomes provide direction for continuity of care. Anticipates potential problems situations and intervenes to offset any adverse impact.</li></ul></li></ul><ul><li>Develops a plan of care that prescribes interventions to attain expected outcomes.</li></ul><ul><li><ul><li>Individualizes the plan to the patient’s condition or need.</li><li>Develops the plan with the patient, significant others, and health care providers, when appropriate.&nbsp;</li><li>Ensures the plan reflects current nursing practice.</li><li>Documents the plan.</li><li>Provides continuity of care in the plan.</li></ul></li></ul><ul><li>Implements the interventions identified in the plan of care.</li></ul><ul><li><ul><li>Establishes interventions that are consistent with the plan of care.</li><li>Implements interventions in a safe and appropriate manner.</li><li>Documents interventions.</li></ul></li></ul><ul><li>Evaluates the patient’s progress toward attainment of outcomes.</li></ul><ul><li><ul><li>Ensures evaluation is systematic and ongoing.</li><li>Documents patient’s responses to interventions.</li><li>Evaluates the effectiveness of interventions in relation to outcomes.</li><li>Utilizes ongoing assessment data to revise diagnoses/patient problems, outcomes, and the plan of care, as needed.&nbsp;</li><li>Documents revisions in diagnoses/patient problems, outcomes, and the plan of care.</li><li>Involves the patient, significant others, and health care providers in the evaluation process, when appropriate.</li></ul></li></ul><ul><li>Participates in quality-of-care activities as appropriate to include but not limited to:&nbsp;</li></ul><ul><li><ul><li>Identification of aspects of care important for quality monitoring.</li><li>Identification of indicators used to monitor quality and effectiveness of nursing care.</li><li>Collection of data to monitor quality and effectiveness of nursing care.</li><li>Analysis of quality data to identify opportunities for improving care.&nbsp;</li><li>Formulation of recommendations to improve nursing care or patient outcomes.</li><li>Implementation of activities to enhance the quality of nursing practice.</li><li>Utilizes the results of quality-of-care activities to initiate changes in practice.</li></ul></li></ul><ul><li>Other duties as assigned.</li></ul> QualificationsEducation<ul><li>Bachelor’s Degree preferred</li><li>Graduate of an accredited school of professional nursing</li></ul>Licenses/Certifications<ul><li>Licensure in the State of Ohio as a Registered Professional Nurse (RN)</li></ul>Experience<ul><li>Minimum of one year of hospital clinical experience preferred</li></ul>

Registered Nurse, Med/Surg,FT nights

Job Description:ABOUT THE POSITION&nbsp; The Department of Osteopathic Manipulative Medicine at the Illinois College of Osteopathic Medicine (IllinoisCOM) is seeking a dynamic physician educator and leader to serve as founding faculty in Osteopathic Manipulative Medicine. This part-time position is open to candidates at the rank of Assistant Professor, Associate Professor or Full Professor.&nbsp; Academic rank to be determined by The Chicago School &amp; Illinois COM academic rank policy.The ideal candidate will be a dedicated educator, accomplished clinician, and innovative leader with expertise in Osteopathic Principles and Practice within a broad range of specialties including ONMM, Emergency Medicine, Family Medicine, Internal Medicine, Pediatrics, Obstetrics and Gynecology, Physical Medicine and Rehabilitation, Sports Medicine and Surgical specialties. The successful candidate will help oversee the delivery of the Patient Centered Osteopathic Practice (PCOP) curriculum which will incorporate all the physical skills and tasks related to being an Osteopathic physician including OMT. The successful candidate will also support faculty recruitment and development, and foster a collaborative, student-focused environment that aligns with the mission and values of the IllinoisCOM and The Chicago School.ABOUT USThe Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for over 40 years.As an employee at The Chicago School, you can become a member of a university community committed to true inclusion and equity. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come.The University is building the Illinois College of Osteopathic Medicine, or the IllinoisCOM (pre-accreditation status), anticipated to open for its first class of students in summer 2026 with a Mission to train exceptional physicians to leverage the interconnection of physical and mental health to provide compassionate, patient-centered care of the highest quality.&nbsp;PRINCIPAL DUTIESLeadership &amp; Administration<ul><li>Provide leadership and supervision for preclinical osteopathic medical students within IllinoisCOM.</li><li>Participate as faculty in the first and second year PCOP courses.</li><li>Lead PCOP lecture and lab didactic sessions as assigned and mutually agreed upon with the OMM Department Chair</li><li>Assist with curriculum development and assessment in the PCOP course as needed.</li></ul>Teaching, Curriculum Development, &amp; Student Success<ul><li>Contribute to the development and delivery of an innovative, interdisciplinary PCOP curriculum.</li><li>Teach medical students using evidence-based instructional methods, including case-based learning and OMM lab supervision and table training</li><li>Support student coaching, mentoring, and professional development in academic and clinical settings.</li><li>Collaborate with other faculty and clinical educators to integrate PCOP content across the curriculum.</li></ul>Service<ul><li>Represent the College in professional organizations and events.</li><li>Assist where needed with student recruitment, including interviews, and community outreach efforts.</li><li>Serve as a member of the Illinois COM committees as mutually agreed upon with the OMM Chair.</li><li>Advocate for diversity, equity, and inclusion in medical education.</li><li>Engage in clinical practice (strongly encouraged).</li></ul>Research &amp; Scholarly Activity<ul><li>Promote a culture of research and scholarship.</li></ul>BASIC QUALIFICATIONS<ul><li>DO with board certification &nbsp;or eligibility in related specialty.</li><li>At least 3 years of experience in medical education (includes participation during residency training for new graduates and early career physicians)</li><li>Demonstrated excellence in teaching, curriculum development, and student mentorship.</li><li>Strong supervisory, interpersonal communication (verbal and written), and problem-solving skills.</li><li>Motivation to contribute to the growth and development of the OMM department and overall university.</li><li>Commitment to collaborative, interprofessional education and the integration of osteopathic principles and practice in training.</li><li>At least 3 years of clinical practice and teaching experience (can include residency and fellowship training for new graduates and early career physicians).</li><li>Proficiency in basic computer skills utilizing Microsoft Office Suite, including Powerpoint, Word, Outlook and Excel</li></ul>IDEAL QUALIFICATIONS<ul><li>Experience as a course or co-course director in Osteopathic Manipulative Medicine, Physician Skills or other clinical, haptic and tactile based course at an accredited Osteopathic medical school</li><li>Experience as Program Director or faculty in an ONMM +1 residency program or OMM Department.</li><li>Osteopathic Medical Student precepting in Osteopathic Manipulative Medicine and/or other clinical setting.</li><li>Established record of research and scholarly activity in medical education or respective specialty.</li><li>Demonstrated commitment to health equity, diversity, and inclusion in clinical practice and medical education.</li></ul>POSITION DETAILS<ul><li>This opportunity is budgeted at $100,000 – $130,000 annual base compensation, commensurate with rank and experience. Additional compensation factors may impact total compensation.</li><li>Location: Chicago, IL</li><li>Reports to: Chair of Osteopathic Manipulative Medicine</li><li>Employment Type: Part-time, 0.5 FTE</li><li>Candidates must be authorized to work in the United States.</li></ul>Compensation &amp; BenefitsThis opportunity is budgeted at $100,000 - $130,000 annual base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a>The Chicago School is an Equal Opportunity Employer.Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

The Chicago School of Professional Psychology

Osteopathic Manipulative Medicine (OMM) Faculty - Part-time, 0.50 FTE

Job Description:ABOUT THE CHICAGO SCHOOLThe Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for over 45 years.As an employee at The Chicago School, you can become a member of an inclusive community committed to excellence. At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute. We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come.POSITION SUMMARY&nbsp;&nbsp;The Engagement Coordinator plays a key role in fostering meaningful connections between prospective students and the academic departments in the College of Graduate and Professional Studies. This position is responsible for managing and executing engagement events with the academic departments, developing compelling content, and ensuring consistent messaging across all communication channels. The Engagement Coordinator will assess the efficacy of events to develop an effective academic engagement strategy when working with prospective students.The ideal candidate is highly organized, detail-oriented, and possesses excellent communication skills to enhance outreach efforts and assess the impact of engagement initiatives.Reporting to the Project Coordinator, the Engagement Coordinator will be part of the Dean’s Office. The Engagement Coordinator will collaborate with leaders and colleagues across The College of Graduate and Professional Studies to advance the mission, vision, and goals of The Chicago School. This position isremote. Evening and weekend hours will be required as needed.Occasionaldomestic travel may be required.Preference: Candidates located within driving distance of one of our campus locations (D.C., Chicago, Dallas, Los Angeles, or Anaheim) to support in-person events as needed.KEY RESPONSIBILITIES&nbsp;Event Planning &amp; Execution<ul><li>Plan, coordinate, and execute engagement events for prospective students, including academic colloquiums, information sessions, and asynchronous content.</li></ul><ul><li>Manage event logisticsand follow-up communications.</li></ul><ul><li>Collaborate with faculty, staff, and other departments to create meaningful event experiences.</li></ul>Content Creation &amp; Distribution<ul><li>Develop engaging content, including emails, newsletters, blogs, podcasts, social media posts, event materials, and website updates, to attract and inform prospective students as well as The Chicago School community.&nbsp;</li></ul><ul><li>Ensure content is aligned with institutional messaging and branding guidelines.</li></ul><ul><li>Manage distribution of content across multiple communication channels.</li></ul>Assessment &amp; Reporting<ul><li>Track and analyze engagement metrics to measure the effectiveness of events and outreach initiatives.</li></ul><ul><li>Gather feedback from event attendees and stakeholders to continuously improve engagement efforts.</li></ul><ul><li>Prepare reports on event outcomes, participation trends, and communication effectiveness.</li></ul><ul><li>Develop strategies to enhance engagement and build relationships with prospective students.</li></ul>Administrative &amp; Stakeholder Support<ul><li>Take detailed meeting notes and maintain organized records.</li></ul><ul><li>Coordinate outreach to internal and external stakeholders as needed.</li></ul><ul><li>Perform data entry, clean-up, and maintenance across relevant systems.</li></ul><ul><li>Provide general administrative assistance to the Dean’s Office.</li></ul><ul><li>Support special projects and perform other duties as assigned.</li></ul>BASIC QUALIFICATIONS&nbsp;&nbsp;<ul><li>Bachelor’s degree in communications, marketing, higher education administration, or a related field.</li></ul><ul><li>One or more years of experience in event planning, engagement, marketing, or a related role, preferably in a higher education setting.</li></ul><ul><li>Strong organizational and project management skills with the ability to manage multiple tasks simultaneously.</li></ul><ul><li>Excellent verbal and written communication skills, with a talent for crafting engaging content.</li></ul><ul><li>Proficiency in digital marketing tools, email platforms, and social media management.</li></ul><ul><li>Ability to analyze data and assess the impact of engagement efforts.</li></ul><ul><li>Collaborative mindset and ability to work effectively with diverse teams.</li></ul>Compensation &amp; BenefitsThis opportunity is budgeted at $$50,000 - $60,000 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a>The Chicago School is an Equal Opportunity Employer.Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

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