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Title: Academic and Student Support Associate
Employee Classification:&nbsp;Clerical &amp; Secretarial
Institution:&nbsp;TCAT-Knoxville
Department: Student Services
Campus Location: TCAT Knoxville
Job Summary
The Tennessee College of Applied Technology Knoxville is excited to announce an opening for a full-time Academic and Student Support Associate at our Knoxville location. This dynamic role combines essential receptionist responsibilities with data entry tasks, providing vital support to both students and faculty. The successful candidate will work 7.5 hours per day, totaling 37.5 hours per week, contributing to our mission of fostering a positive and professional learning environment.
Job Duties
<ul>
<li>The Academic and Student Support Associate position is responsible for work performed in a variety of office tasks in support of Student Services. Duties will include, but are not limited to:
<ul>
<li>The Academic and Student Support Associate position is pivotal in delivering exceptional customer service while managing a variety of office tasks to support Student Services. This role will encompass serving as the front receptionist, where the associate will greet visitors, provide guidance to current and prospective students regarding admissions and registration, and ensure that all inquiries are addressed promptly and effectively.</li>
<li>In this capacity, the associate will not only answer and direct calls using a multi-line phone system but will also assist students and visitors in navigating the campus and accessing the information they need. Maintaining accurate records in the Banner system for all student admissions processes—such as applications and registration. The role also involves supporting enrollment management efforts and assisting prospective students with completing online applications. The Academic and Student Support Associate will prioritize projects, manage multiple tasks concurrently, and foster relationships within the campus community, ensuring a welcoming and supportive environment for all. Assist department with commencement ceremonies, and other college recruitment activities and events as needed. - (Essential)</li>
</ul>
</li>
<li>
Professional Development: Remain current within the instructional field and technologies; acquire, maintain, and apply knowledge of current instructional methodologies and materials; attend scheduled college and division professional development and in-service activities; support related professional organizations; stay up to date through ongoing training, conferences, webinars, and self-study to maintain expertise in changing educational regulations and systems. - (Essential)</li>
<li>
Service to the College and Community: Assist in the recruitment and selection of college personnel as assigned; participate in accreditation activities, attend convocation and commencement exercises, and participate in mandatory college programs; develop and maintain positive and cooperative relationships with colleagues and industry partners; work to meet COE accreditation standards. Cooperate with outside agencies; establish and maintain good public relations with the school’s general public.</li>
<li>Perform other duties as assigned by supervisor and/or administration, on and off campus. Occasional travel may be required to attend information sessions, recruitment events, all campus locations, or training off-site. - (Essential)</li>
</ul>
Minimum Qualifications
• High school diploma or equivalent and graduate of technical diploma/degree • Minimum of two-five years of related work and customer service experience 
Preferred Qualifications
• Experience with Banner student information system
Knowledge, Skills, and Abilities
• Ability to communicate professionally and effectively, both verbally and in writing • Proficient with MS Office as well as field-related hardware and software packages and systems • Excellent attention to detail, strong problem-solving skills, and the ability to deal with confidential and sensitive information • Ability to listen to customers (e.g. students, staff, etc.), understand and respond positively to their requests • Ability to exercise good judgement in evaluating situations and making decisions • Ability to remain composed in a fast-paced environment • Ability to foster relationships within and outside the department • Possess a sincere interest in helping others achieve life goals • Detailed-oriented and able to work in a fast-paced, changing environment • Strong interpersonal skills with both faculty and student populations • Ability to manage multiple tasks and successfully meet deadlines 
Physical Demands / Working Conditions 
This positions often involves a combination of the following potential physical demands:
<ul>
<li>Sedentary desk work - Sitting for extended periods while performing computer-based tasks, reading, writing, etc.</li>
<li>Light physical activity - Walking around campus, standing for meetings or interactions, light lifting/carrying of files or supplies.</li>
<li>Occasional lifting/carrying - Moving boxes, equipment, or other items that may weigh up to 25 lbs.</li>
<li>Ability to navigate campus environments - Walking up/down stairs, traversing uneven surfaces, etc.</li>
</ul>
SALARY: Commensurate with education and experience according to Tennessee Board of Regent guidelines within the range of $29,389 - $39,117.
APPLICATION SUBMISSION &amp; REVIEW: To be considered for a position at TCAT Knoxville, you must create and submit an on-line application that includes your required documents. Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete begin and end dates under your employment history. Scan and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until position is filled.
REQUIRED DOCUMENTS: 
Resume and Educational transcripts/diploma&nbsp;
Applications accepted until 11/05/2025.
EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification prior to employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. A criminal/financial background check will be required for applicant selected.

Motlow State Community College


      Academic and Student Support Associate
    

Title: Graphic Designer

Department:&nbsp;Marketing &amp; Communications
Number of Positions:&nbsp;1

Position #:&nbsp;101000
Classification: 3 On-Campus
Pay Rate:&nbsp;$44,880 - $55,370/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.

Position Summary: The overall purpose of the Graphic Designer is to accurately design print and web material for internal and external audiences for the purpose of promoting the college through marketing and information avenues.
Essential Functions: 
70% Develop and implement creative and professional concepts for the graphic design of print publications, advertisements and other informative college publications, often in collaboration with the Senior Graphic Designer.
15% Ensure that graphic design materials developed fit into the college’s overall marketing strategy and Identity Guidelines and that they are technically sound for commercial printing publication.
5% Collaborate with the Senior Graphic Designer, Web and Advertising assistant director, Publications coordinator and outside printers and sales associates to guarantee that jobs are designed and packaged to meet proper printing guidelines and specifications.
5% Document and track the status of each design project.
5% Stay current on design trends, software, printing processes, competitors, etc., and apply knowledge as appropriate when developing designs. Other duties as assigned.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Job Requirements:&nbsp; 
<ul>
<li>Associate’s degree in graphic design and/or commercial printing knowledge.</li>
<li>Two years’ experience in graphic design and experience and knowledge of printing processes required.</li>
</ul>
Part-time work experience is calculated at 50% credit of full-time work experience.
Skills/Abilities:
<ul>
<li>Ability to communicate tactfully in stressful situations</li>
<li>Interest in and ability to be innovative to improve graphic design processes</li>
<li>Commitment to lifelong learning and growing design abilities</li>
<li>Strong creative skills</li>
<li>Able to engage in the college’s mission and values</li>
</ul>





.





Physical Demands: 
Sitting at a desk for long periods&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Daily
Lifting up to 50 pounds (Ex: boxes)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Weekly
Viewing computer screen for long periods&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Daily
Viewing multiple documents on screen at once&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Daily
Carrying up to 50 pounds short distances&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Weekly
Manual dexterity is critical to this position. Must be able to use a computer.
Hazards: Minor cuts from paper or paper cutter (frequent exposure, good probability).
Arm/neck/eye/back strain from computer work (frequent exposure, good probability).
Full-time Employment Benefits:
<ul>
<li>Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA&nbsp;</li>
<li>Wellness Incentive Program, if enrolled in health plan</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program</li>
<li>Employee Assistance Program</li>
<li>Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b</li>
<li>Employee Discount program with over 900+ companies</li>
<li>14 Paid Holidays/Year Includes paid days off the last week of December</li>
<li>Sick Leave Bank</li>
<li>Longevity Pay</li>
<li>Many opportunities for professional development</li>
</ul>
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on&nbsp;Apply&nbsp;located below or&nbsp;Apply Now&nbsp;in the upper right-hand corner.&nbsp;
#mrp


      Graphic Designer
    

Title: Health Programs Outreach Coordinator/Educator-RSCC Internal Applicants Only
Employee Classification:&nbsp;
Institution:&nbsp;Roane State Community College
Department: Health Sciences
Campus Location: Roane State Community College
Job Summary
Responsible for increasing awareness of the healthcare programs offered by Roane State. 
Job Duties
<ul>
<li>Responsible for increasing awareness of the healthcare programs offered by Roane State.</li>
<li>Develop and maintain relationships with healthcare providers, schools and local stakeholders in the Roane State service area.</li>
<li>Develop and teach credit courses to introduce students to healthcare professions.</li>
<li>Serve as a liaison between TCAT students and Roane State healthcare programs to enhance student opportunities.</li>
</ul>
Minimum Qualifications
• Bachelor’s degree required. • Familiarity with healthcare professions and the healthcare programs offered at Roane State. • Teaching experience required. 
Knowledge, Skills, and Abilities
• Excellent interpersonal, communication and organizational skills required.


      Health Programs Outreach Coordinator/Educator-RSCC Internal Applicants Only
    

Title: Coordinator of Early Childhood Education-RSCC Internal Applicants Only
Employee Classification:&nbsp;
Institution:&nbsp;Roane State Community College
Department: Social Science, Business &amp; Education
Campus Location: Roane State Community College
Job Summary
• Develop and provide professional development training for early childhood educators and caregivers.
Job Duties
<ul>
<li>Develop and provide professional development training for early childhood educators and caregivers.</li>
<li>Serve as a liaison between early childhood facilities and Roane State’s Early Childhood certificate and degree program.</li>
<li>Work with Roane State’s Early Childhood Director to recruit and increase enrollment.</li>
<li>Advise students in the Early Childhood Certificate program.</li>
</ul>
Minimum Qualifications
• Bachelor’s degree. • Experience working with childcare facilities. • Experience advising students in Early Childhood certificate programs. • Experience providing training for professional development in Early Childhood. 
Knowledge, Skills, and Abilities
• Excellent interpersonal, communication and organizational skills required.


      Coordinator of Early Childhood Education-RSCC Internal Applicants Only
    

Title:&nbsp;U.S. Historian Full-Time 9/10 Month Tenure Track Faculty
Anticipated Start Date: January 2026
School: School of Social Sciences, Education, and Human Services
Department:&nbsp;Social Sciences

Type of Appointment:&nbsp;Full-Time

FLSA Status:&nbsp;Exempt
Required Documents Needed to Upload at Time of Application:&nbsp;Cover Letter, Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references
WORK SCHEDULE:
5 days a week; 37.5 hours per week with 30 hours served on campus; meetings as needed; travel to multiple campuses; night or weekend classes; alternative delivery of classes (e.g. web, web-hybrid, cohort, accelerated); no guarantee of summer sections
JOB OBJECTIVE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
To teach and develop U.S. HISTORY courses while furthering the goals of the program, department, college, and community college system
ESSENTIAL JOB FUNCTIONS:
65%&nbsp;&nbsp; A.&nbsp; TEACHING: Develop and teach U.S. HISTORY courses to a diverse student population using traditional and alternative delivery formats (hybrid, web, cohort, accelerated).&nbsp; Prepare course syllabi, course materials, evaluate student learning and maintain class records.
20%&nbsp; &nbsp;B. &nbsp;SERVICE/OUTREACH: &nbsp;Participate in program/curriculum development and assessment, student advising, department meetings, and college boards and committees.&nbsp; Perform related duties as assigned
15%&nbsp; &nbsp;C.&nbsp; PROFESSIONAL DEVELOPMENT:&nbsp; Participate in continuing professional development to improve teaching, evaluation of student learning and classroom technique.
Note:&nbsp;the College reserves the right to change or reassign job duties, or combine positions at any time.
NON-ESSENTIAL FUNCTIONS:
Marginal tasks performed include the operation of standard office equipment such as computer and copy machines.
JOB STANDARDS:
A. Master’s Degree in History from a regionally accredited institution.
B. 18 graduate semester hours in United States History
C. &nbsp;Additional knowledge of and experience teaching non-U.S. History survey preferred.
D. Minimum one-year related teaching experience at the postsecondary level
E. Understanding and acceptance of the comprehensive community college philosophy.
CRITICAL SKILLS/EXPERTISE/EXPERIENCE:
A. Demonstrated competence teaching survey-level history courses in a traditional face-to-face
&nbsp;&nbsp;&nbsp; Classroom.
B. Experience teaching survey courses in early and modern U.S. history preferred.
C. Experience teaching in a community college preferred.
D. Ability to communicate effectively, and establish and maintain interpersonal relationships.
E. Expertise in curriculum development is required.
JOB LOCATION:
Candidates should be prepared to teach at any of the college’s four campuses as needed.&nbsp; Accordingly, travel between sites may be required.
EQUIPMENT:
Some use of telephone, computer equipment, overhead projector, fax machines and other standard office equipment is required.&nbsp; Facility with computer communication systems and visual aid production a must.
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on&nbsp;Apply&nbsp;located below or&nbsp;Apply Now&nbsp;in the upper right-hand corner.&nbsp;
#mrp


      U.S. Historian Full-Time 9/10 Month Tenure Track Faculty
    

Title: Adult Education Adjunct Instructor for Corrections – Claiborne County &amp; Hamblen County (Grant Funded)
Employee Classification:&nbsp;Faculty
Institution:&nbsp;TCAT-Jacksboro
Department: Adult Education
Campus Location: TCAT Jacksboro
Job Summary
The Adult Education Adjunct Instructor for Corrections is responsible for guiding and instructing individuals seeking to advance employability and basic education skills. This role provides academic instruction, career coaching, and workforce development support for adult learners with varying educational functioning levels. The successful candidate will regularly interact with students, provide instruction, and perform registration and intake-related services at Adult Education instructional sites, which include the American Job Centers, local businesses, housing authorities, rehabilitation facilities, and county jails.
Job Duties
•&nbsp;Plan, teach and evaluate student work
• Accept responsibility and is self-motivated
• Demonstrate the ability to multi-task
• Assist with graduation
• Assist with student registration, assessment, orientation/counseling
• Administer and interpret scores for TABE, CASAS, and HiSET OPT exams for student placement and instruction
• Organize and maintain confidential program and student files as well as report documentation, including maintaining correct student sign-in sheets
• Provide office coverage, customer service, and assist with student registration, class assignment, attendance, and student goals
• Maintain technical knowledge by engaging in opportunities to improve or increase skills
• Contribute to team effort
• Provide instruction for digital education classroom
• Provide instruction for corrections students (as needed)
• Maintaining time and effort documentation
• Work toward classroom improvement based on program goals
• Post-test all students after 40 hours of instruction
• Work with Leadership Team to develop a program that supports students’ progression through the National Reporting System levels – ensuring level gains
• Support the Adult Education Office with general clerical duties (filing, faxing, disbursement of administrative and instructional materials, restock supplies, etc.)
• Manage electronic filing system
• Complete data entry in a timely manner adhering to all reporting deadlines
• Organize and maintain confidential program and student files as well as report documentation
• Collaborate with Instructors and Career Coaches
• Provide assistance for those seeking to learn English as a Second Language
• Assist with student needs, registration, and intake-related activities for potential and current students • Willingness to learn and support the department as it relates to new tasks and/or responsibilities
• Assist with scheduling, proctoring, and scoring state-required tests (CASAS; TABE; OPT; HiSET).
• Maintain class, staff, and event schedules
• Perform other duties as assigned&nbsp;
Minimum Qualifications
• Baccalaureate in Education or related field, Tennessee Teacher’s License (preferred or approved waiver, or experience in teaching). • Computer literacy and familiarity with Microsoft Office Suite (i.e. Word, Outlook, Excel, etc.) is required 
Preferred Qualifications
• Experience working in an Adult Education environment is preferred 
Knowledge, Skills, and Abilities
• Ability to work in a fast-paced environment, attentive to detail, flexible, and manage stressful situations • Possess strong interpersonal communication skills and maintain focus with job responsibilities • Ability to work with a variety of individuals / students • Proficient oral and written communication skills and strong organizational skills • Knowledge of and skill using data entry software • Analytical skills and the ability to meet time-sensitive deadlines • Aware of effective customer service practices and ability to implement them within an educational setting • Accept new tasks and responsibilities in a positive/professional manner • Contribute to team effort • Must be able to work a flexible schedule • Travel to satellite class locations if necessary • Participate in local and state activities / staff development • Demonstrate command of content knowledge of current AE Curriculum and recommended resources • Perform other duties as assigned 
Physical Demands / Working Conditions
The work is performed in an environmentally controlled office setting.&nbsp; Physically, the work is generally sedentary, with the occasional requirement to walk about. Some light lifting may be required.
SALARY:&nbsp; Commensurate with qualifications, experience, education, and in accordance with the guidelines established by the Tennessee Board of Regents.
APPLICATION SUBMISSION &amp; REVIEW:&nbsp; Résumé with completed TCAT Jacksboro’s employment application required.&nbsp; Review of résumés with completed TCAT employment applications will begin immediately and continue until position is filled.&nbsp; An offer of employment is contingent upon a successful background check.
EMPLOYMENT DOCUMENTS:&nbsp; Current federal law requires identification and eligibility verification prior to employment.&nbsp; Only U.S. citizens and aliens authorized to work in the United States may be employed.
TCAT Jacksboro does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp;&nbsp;Jada Stanley, Vice President of College &amp; Student Affairs,&nbsp;<a href="mailto:jada.stanley@tcatjacksboro.edu" target="_blank">jada.stanley@tcatjacksboro.edu</a>, 265 Elkins Rd., Jacksboro, TN 37757, 423-566-9629.&nbsp;


      Adult Education Adjunct Instructor for Corrections – Claiborne County & Hamblen County (Grant Funded)
    

<h3>Job Description:</h3><h3>This role requires you to live in the Greater Knoxville or Chattanooga, TN areas in order to service local client companies on their campuses in person 4-5 days a week.</h3>Put your expertise in retirement planning to work every dayThe Expertise We’re Looking For<ul><li>Series 7 &amp; Series 63 licenses required</li><li>2+ years of experience in a customer service or sales role preferred</li><li>Knowledge of tax exempt retirement products and services highly desirable</li><li>Previous phone center experience preferred</li><li>Demonstrated ability to deliver exceptional customer results</li></ul>The Purpose of Your RoleRetirement Planners play a critical role in driving customer loyalty so our Tax Exempt retirement plan participants choose to become Fidelity customers for life. They will be responsible for helping our workplace participants better understand and maximize their plan benefits and provide the education and guidance they need to make their own informed decisions.The Skills You Bring<ul><li>Your comprehensive understanding of the current market, economy, &amp; economic trends</li><li>Your robust consultative, influencing and communication skills</li><li>Proven capability to be proactive and demonstrate initiative</li><li>Strong time management and prioritization skills</li><li>Your receptiveness to feedback and willingness to adapt to change</li></ul>The Value You Deliver<ul><li>Onboarding new participants into their workplace plans by providing education on their company’s match and savings as well as fundamental guidance to help with choosing their investment strategy</li><li>Supporting consolidation inquiries by proactively asking participants about prior workplace plans and other outside investments and offering suitable solutions to meet the customers’ needs</li><li>Actively engaging Tax Exempt Market retirement plan participants in a needs based analysis to identify appropriate solutions that will compliment and support their overall retirement plan</li><li>Leverage guidance offering and appropriate tools to assist customers with their retirement readiness</li><li>Applying consultative selling skills to customer interactions to identify suitable solutions and guidance while acquiring, retaining and developing assets</li><li>Understanding and articulating Fidelity Viewpoints to provide general education to clients</li><li>Identify opportunities to provide more complex guidance and partner with other Retirement Planner associates as appropriate</li></ul>How Your Work Impacts the OrganizationThe Regional Center Retirement Planner provides education and support for our workplace participants. You’re tasked with creating awareness around retirement readiness and influencing our customers to take action to improve their personal retirement situation. You’re providing value to Fidelity in a variety of ways including increasing cash flow through increasing deferrals and driving crossover customers that creates Personal &amp; Workplace Investment flows.<h3>Certifications:</h3><h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Workplace Financial Consultant - Knoxville/Chattanooga, TN

Title: Functional Support Technician

Department:&nbsp;Student Account Services
Number of Positions:&nbsp;1

Position #:&nbsp;600510
Classification: 3 - on campus
Pay Rate:&nbsp;$49,670 - $61,470/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.

Position Summary: The overall purpose of this job is to provide functional support of third-party payment systems including posting, balancing and reconciling incoming payments to the College. Responsible for assisting users with upgrades, implementations, troubleshooting, documentation, training, and reporting in order to improve operational efficiency and effectiveness.
Essential Functions: 
35% Coordinate testing, training, troubleshooting, and documentation for third-party payment systems to include Touchnet (Bill + Payment, Cashiering, Marketplace), Blackbaud, CampusCE, US Bank, Flywire and others as added. Test and implement new updates as modifications to the systems arise.&nbsp; Perform system management of third-party payment systems tables.&nbsp;
20% Prepare daily deposits. Review cash reports and the data entry of cash receipts in the check register daily. Assure timely and accurate processing of all funds receipted. Review daily bank reports and list payments in the check register, code data entry and research account numbers.
10% Assist with posting and supervise the audit and reconciliation of dual enrollment Lottery grant funds, to include fee calculation, eligibility and drawdown of funds. Oversight of local scholarship funds to ensure posted accurately to student accounts, adjustments, returns to scholarship organization, payment to bookstore, reconciliation and maintenance of records. Responsible for coordinating and posting payments for state, federal and community partnership programs, including the Knoxville and Oak Ridge Electrical Partnership program. Ensure third party letters of guarantee are posted to student accounts accurately, timely and in compliance with program requirements. Monitor billing and payment to ensure funds have been received. Coordinate with Admissions, Records and academic departments as needed to identify and resolve any questions.
10% Manage the processes for accepting credit card and check payments and processing direct deposit student refunds through the Touchnet payment system. Submit, review, and reconcile reports in web registration system. Identify and resolve all discrepancies. Record transactions in the college check register.&nbsp; Prepare documentation; code and submit data entry for Banner Finance.
10% Responsible for Marketplace portal maintenance and setup of events, developing and customizing store fronts based on college staff needs. Coding and reconciling payments received through Marketplace and ensuring feeds to Banner.
5% Assist with review of student accounts for expunge processing utilizing knowledge and understanding of student accounts including student aid programs, account charges and payments of all types.
5% Process all student credit card refunds, including calculation of refund amounts, and enter data both into Banner and into the Touchnet Cashiering System. Identify and resolve all inaccuracies.
5% Coordinate the intake and review of student refund appeals, including communicating with students regarding needed documents and outcome of appeals.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Job Requirements:&nbsp; 
Associate’s degree with three years of progressively responsible experience (accounting or business-related major preferred).
OR
High School diploma/GED with five years of progressively responsible experience.
Experience with Banner Student/Finance, Touchnet or other third-party payment systems in a college setting preferred.
Part-time work experience is calculated at 50% credit of full-time work experience.
Skills/Abilities:
<ul>
<li>
<ul>
<li>Aptitude for learning new software applications&nbsp;</li>
<li>Comprehensive understanding of TBR policy and guideline requirements related to student fee assessment and refunding; perform tasks to comply with these requirements</li>
<li>Work independently, with little or no supervision and make routine decisions</li>
<li>Strong attention to detail</li>
<li>Microsoft Office competency, particularly with Word, Excel, and Power Point</li>
<li>Excellent written and verbal communication skill</li>
<li>Effective communication and collaboration with faculty and staff</li>
<li>Problem solving</li>
<li>Analyze accounting transactions and prepare financial documents</li>
<li>Set priorities in order to meet deadlines</li>
<li>Knowledge of generally accepted banking procedures including cash handling skills and security of customer information.</li>
<li>Knowledge of college, federal and state policies and procedures related to cash handling, student, tuition and fees and student privacy</li>
<li>Knowledge of proper reconciliation procedures</li>
<li>Knowledge of and ability to use Banner data to integrate with third party payment software</li>
<li>Knowledge of software, databases, spreadsheets and ecommerce solutions</li>
<li>Knowledge of ecommerce systems and online payment processing of credit card and ACH transactions</li>
<li>Ability to exercise good judgement in evaluating situations and making decisions</li>
<li>Ability to establish and maintain an effective working relationship with students and employees</li>
<li>Working knowledge of bookkeeping or accounting theory and practice</li>
<li>Able to engage in the college’s mission, vision, and values</li>
</ul>
</li>
</ul>
Physical Demands: 
Sitting – continuously
Lifting – 25-30 lbs. – storage boxes
Visual attention to computer screen/reports – continuously
Extended work hours – as needed
Noise varies from campus to campus, but there is often noise from College events and general student traffic. Noise can be distracting. The heat and air are controlled by each office. No smoking is permitted in or around the building.
Hazards: As the standard of any public job, there is the exposure to airborne illnesses. Security for employees handling cash is a consideration, and processes are in place to provide protection.
Full-time Employment Benefits:
<ul>
<li>Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA&nbsp;</li>
<li>Wellness Incentive Program, if enrolled in health plan</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program</li>
<li>Employee Assistance Program</li>
<li>Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b</li>
<li>Employee Discount program with over 900+ companies</li>
<li>14 Paid Holidays/Year Includes paid days off the last week of December</li>
<li>Sick Leave Bank</li>
<li>Longevity Pay</li>
<li>Many opportunities for professional development</li>
</ul>
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on&nbsp;Apply&nbsp;located below or&nbsp;Apply Now&nbsp;in the upper right-hand corner.&nbsp;
#mrp


      Functional Support Technician
    

Title:&nbsp;Surgical Technology Clinical Faculty
Number of Positions:&nbsp;1
Position #:&nbsp;300910
Type of Appointment:&nbsp;Full-Time Tenure Track
Department:&nbsp;Enrollment Services
Required Documents Needed to Upload at Time of Application:
<ul>
<li>Resume</li>
<li>Three professional references (See below)</li>
</ul>
Reference check requirements:

Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.

Position Summary:&nbsp; This is a tenure-track position. Provide guidance, instruction, and leadership to Registered surgical technology students at the assigned program site. Supports essential program functions, including faculty coordination, curriculum management, and student success initiatives. Collaborates with clinical affiliates (Clinical Manager), the Schedule Coordinator, and/or Educational Coordinator for the Operating Room, utilizing good interpersonal skills in relating to students, clinical personnel, and physicians (per AST Clinical Coordinator Description).
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>
65% - Curriculum Maintenance and Development 
<ul>
<li>Teaching at the clinical and lab level</li>
<li>Ensures curriculum is current, relevant, and aligned with program standards through clinical placements and appropriate clinical hours given to all students. Participates in ad hoc committees as assigned. Suggests scheduling and staffing to ensure clinical/lab coverage.</li>
</ul>
</li>
<li>
15% - Leadership 
<ul>
<li>Represents the program in advisory board meetings, adjunct orientation, and advocates for program-specific needs.</li>
<li>Coordinates adjunct recruitment and hires adjuncts.&nbsp; Evaluates adjuncts and clinical sites each semester per program policy and as needed.&nbsp; Ensures that the surgical technology program complies with hospital regulations and regulatory bodies.</li>
</ul>
</li>
<li>
10% - Assessment 
<ul>
<li>Provides a course report at faculty meetings and, as needed, discusses any assessment adjustments and/or student enrollment numbers. Participates and coordinates assessment directives as assigned. Ensures that the surgical technology program follows affiliates’ and regulatory bodies’ policies and procedures.</li>
</ul>
</li>
<li>
10% - Other duties as assigned.</li>
</ul>
Note: The College reserves the right to change or reassign job duties or combine positions at any time.
NON-ESSENTIAL FUNCTIONS:
<ul>
<li>
Advising
<ul>
<li>Tutoring as needed in learning styles and test taking strategies</li>
<li>Be available to students by maintaining office hours which are reasonably convenient.</li>
<li>Post and adhere to required office hours.</li>
<li>Be knowledgeable of the College policies, procedures, and assistance available to students.</li>
<li>Monitor the academic progress of advisees.</li>
<li>Hold conferences with students as needed.</li>
</ul>
</li>
<li>
Faculty Service
<ul>
<li>Serve on committees and task forces as appointed by the President.</li>
<li>Use professional knowledge and skills to contribute to local and professional community activities whenever appropriate.</li>
<li>Attend faculty meetings as scheduled.</li>
<li>Contribute to the advancement of college goals through appropriate individual goals.</li>
</ul>
</li>
<li>
Professional Development (Teaching and Discipline)
<ul>
<li>Participate in professional development.</li>
<li>Other objectives to be agreed upon by faculty members and immediate supervisors in the development of personal, departmental, and divisional objectives.</li>
</ul>
</li>
</ul>
JOB STANDARDS:
<ol>
<li>Graduate of an education program for surgical technology accredited by a nationally recognized programmatic accreditation agency.
<ol>
<li>An Associate’s degree is required (preferred concentration in surgical technology) with the ability to complete a Bachelor’s degree within 3 years of hire.</li>
<li>Bachelor’s degree preferred.</li>
</ol>
</li>
<li>Possess a credential in the field of surgical technology through a national certification program that is accredited by the National Commission on Certifying Agencies (NCCA).</li>
</ol>
CRITICAL SKILLS/EXPERTISE/EXPERIENCE:
<ol>
<li>Three years of documented experience, either in the operating room scrub role or as an instructor in surgical technology, or a combination of both, within the past five years.</li>
<li>This employee should have strong interpersonal and communication skills, good organizational skills, and be capable of handling multiple projects at one time.</li>
<li>To ensure that all faculty are proficient in oral and written English, the following guidelines are to be used during the selection process to evaluate candidates:
<ol>
<li>Ability to speak and write English clearly.</li>
<li>Ability to understand written and spoken English.</li>
</ol>
</li>
<li>&nbsp;Ability to communicate effectively in an academic environment (for example, previous successful employment in an academic institution.</li>
<li>Commitment to excellence in teaching, lifelong learning, and the community college mission of providing a quality education to a diverse student population.</li>
<li>The ability to maintain an environment of mutual respect among students, colleagues, staff, and administrators.</li>
<li>Evidence of leadership abilities, communication skills, responsibility, and initiative.</li>
<li>Able to engage in the College’s mission, vision, and values.</li>
</ol>
JOB LOCATION:&nbsp; The primary job location will consist of clinical facilities and institutions utilized by Pellissippi State Community College for surgical technology student experiences, and can include all site campuses.&nbsp;
Full-time Employment Benefits:
• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan
• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp


      Surgical Technology Clinical Faculty
    

Title:&nbsp;Relational Advisor (Grant funded until 6/30/2026)
Pay Rate:&nbsp;$45,310 - $55,910/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Number of Positions:&nbsp;1
Position #:&nbsp;101230
Classification: 3m on-campus mobile

Department: Advising

Type of Appointment:&nbsp;Full-Time
FLSA Status: Exempt
Required Documents Needed to Upload at Time of Application:
·&nbsp;&nbsp;&nbsp;&nbsp;Resume
·&nbsp; &nbsp;&nbsp;Unofficial Transcripts
·&nbsp;&nbsp;&nbsp;&nbsp;Three Professional References (See below)
Reference check requirements:
​ Non-supervisory roles: three (3) current or former supervisors
·&nbsp; &nbsp;&nbsp;Personal references (friends, clergy, customers, relatives) are not considered acceptable references
Job Summary: This is a grant-funded position that will manage and implement the relational advising efforts at the Hardin Valley and Blount County campuses of Pellissippi State. The position will supervise peer mentors who will provide supplemental support to specific student groups such as students aged 23 and over, and re-admit students. The position will also provide advising support for a caseload of general degree students at Blount and Hardin Valley.
Essential Functions:
30% Maintain a caseload of students for advising purposes in General degree majors
20% Serve as a resource person for faculty and staff as needed; clarify student issues and work with students, other advisors, administrators, faculty, academic deans, Financial Aid, Admissions, Records and the site campus deans to reduce barriers to student success and completion for the identified student groups.
15% Hire and supervise peer advisors to work with the student groups involved in the relational advising model.
10% Develop reports and maintain data associated with the required outcomes for the relational advising model.
10% Assist with training and updates on resources for advising all students.
10% Serve on college wide committees and taskforces as requested by the Director.
5% Contribute to the overall mission of the advising office by interacting with the student and academic affairs offices. Other duties as assigned.
Job Requirements: 
<ul>
<li>Bachelor’s degree required. Master’s degree preferred.</li>
<li>2 years experience in higher education required. Experience in advising, counseling, or a related area is required. Supervisory experience preferred.</li>
</ul>
Advisors are required to complete at least 25 hours of initial training as well as 15 hours of supervised or observation work with a full time advisor. Three years of experience in advising usually provides the acquired skills to be performing at a optimum job level.
Part-time work experience is calculated at 50% of full-time experience.
Skills and Abilities: 
Knowledge of college policy regarding academics, including learning support, testing and retesting, withdrawal processes, progression requirements, graduation and exception practices.
Knowledge of academic programs and requirements.
Proficiency in the use of electronic information systems.
Good public relations skills.
Good problem solving skills.
Good critical thinking skills.
Ability to work independently with minimal supervision to establish goals and objectives and set work priorities.
Ability to establish and maintain effective relationships.
Ability to maintain confidentiality.
Understanding of federal laws governing student privacy.
Ability to communicate effectively, orally and in writing, with students, faculty, and staff
Able to engage in the college’s mission and values.
Physical Demands: Sitting; Long periods of computer work
Hazards: Regular contact with other people.
Full-time Employment Benefits:
​• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if​​enrolled in health plan
​• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
​• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
​• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards qualifying and/or compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp

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