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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are seeking a detail-oriented and highly organized analyst to support audit, regulatory, and exam fulfillment efforts for Global Sanctions and PEP compliance, under the Policy, Procedure, and Project Management pillar. This role is ideal for someone who thrives in high-stakes environments and can manage multiple requests with precision and discretion. The analyst will partner closely with Compliance, Tech, and Audit teams to gather required documentation, prepare formal responses, and ensure timely and accurate submissions. Strong communication, documentation, and tracking skills are key to success in this role.This is a&nbsp;hybrid position&nbsp;and cannot be performed remotely.This role may also support other responsibilities and functions within the Global Sanctions team as needed.How will you make an impact in this role?<ul><li>Manage and track all audit and examination requests related to sanctions and PEP compliance</li><li>Coordinate with stakeholders across business units to fulfill requests</li><li>Ensure timely completion of documentation and submission of responses</li><li>Provide clear and comprehensive context to support each audit response</li><li>Maintain audit and exam response logs and records</li><li>Serve as liaison between control partners, tech, legal, and regulatory teams</li><li>Support other functions in support of the Global Sanctions team as needed</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree or equivalent experience</li><li>2+ years of experience in compliance, audit, or regulatory response</li><li>Strong organizational and communication skills</li><li>Ability to manage multiple tasks under tight deadlines</li><li>Proven ability to work with confidential and sensitive information</li></ul>Preferred Qualifications<ul><li>Prior experience with regulatory exams or internal/external audits</li><li>Familiarity with sanctions-related regulatory obligations</li><li>Strong document management and version control skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

American Express

Global Sanctions Policy, Procedure & Project Management Analyst Compliance – Audit & Exam Fulfillment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The American Express Brand is our most important asset, and our in-house creative agency helps bring the brand to life in marketing, servicing, and colleague communications. To help GABM attain the ambitious goal of becoming the most creative department in the Fortune 500, our In-House agency aims to foster a creative community in service of delivering best-in-class creative that is high-quality, cost-efficient, and quick-to-market.The&nbsp;Senior Capacity Manager will report into the OnBrand Director of Agency Operations as part of the Operations capability, and work collaboratively with internal account, operations, creative, and production leads to validate that the right creative and production resources were assigned to each active and pipeline project, informed by specialty and bandwidth. The focus of this role will be to facilitate capacity planning and adjustments to ensure efficient utilization for multiple account portfolio workstreams across OnBrand’s program, certifying that workstreams are operating smoothly and serving overall business goals.The&nbsp;Senior Capacity Manager must possess a proactive collaborative mind-set and be solution oriented in undefined territory. The focus and skillsets required for each project vary from strategic to executional activities, and the Capacity Manager must flex staffing adjustment decisions accordingly in close support of Director-level colleagues.To be successful in this role, the&nbsp;Capacity Manager must be an excellent collaborator and self-starter, intuitively translating Account-level project needs into actionable resourcing considerations. They should have experience navigating tight timelines, supporting high-visibility initiatives, and always seek to identify opportunities for improvement. They must possess an ability to adapt their communication style, content, and medium to suit the task or audience. Business maturity, and humility are essential for great Capacity management, to help discipline leads serve their client and colleague collaborators.Responsibilities:<ul><li>Collaborate with the Account Director, Creative Director, and Production Lead as well as any additional Director-level resources who may be added to the MSP or OnBrand internal org in future to make sure the right creative and production resources are assigned to each given task, informed by specialty and bandwidth.</li><li>Leverage American Express’ OnBrand Workfront instance to support reporting to help manage to larger OnBrand program goals and inform plans to help achieve them. Help assess risk and course correct as needed.</li><li>Help manage incoming and transitioning resourcing requests and deliver ongoing resourcing decisions. Meet with Account and Operations colleague stakeholders regularly to make communication easy and transparent regarding project capacity issues and decisions on resourcing or services.</li><li>Oversee resource change management</li><li>Expert knowledge of the resourcing and capacity components in Workfront, including power-usage of workload balancer tool and uplifted intake forms, to provide ongoing support for optimizing the tool informed by trends and best practices, and help OnBrand leadership apply this view to inform our resource decision making</li><li>When new opportunities arise, which require skill sets outside of our current MSP bench, coordinate with Freelance Engagement Managers to help quickly develop a resource plan recommendation and budget requirements to support sell-in.</li></ul>Requirements:<ul><li>3+ years in Resource management and Project management. Agency or in-house creative team experience required. Strong background in digital worktypes (e-mail, landing pages, banner animations, video) is priority. Experience serving a global financial service or travel/lifestyle brand is a plus</li><li>Change and risk management experience</li><li>Budget management</li><li>Strong communication and managerial skills, with experience articulating the end-to-end creative process, framing strategic challenges and opportunities, and collaborating with a variety of partners and stakeholders</li><li>Relationship management. Ability to manage time and organize creative workloads with colleagues, partners and agencies. Must cut through clutter and drive results to reinforce integrity of the internal agency and American Express brand</li><li>Working knowledge of marketing operations and development. Ability to manage multiple projects simultaneously and thrive in a fast-paced and iterative work environment</li><li>Expert knowledge of Workfront, in particular workload balancer and reporting functions</li><li>Continuously seeks and learns from feedback to improve</li><li>Bachelor’s degree required.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Capacity Manager, OnBrand

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading provider of payment solutions for businesses of all sizes. Within GCS, the US Small &amp; Medium Enterprise (SME) segment is a key area of strategic focus and investment. The Digital Commerce team accelerates growth for US SME by developing best-in-class, integrated digital experiences from the first touchpoint in the acquisition journey through onboarding.The Analyst, Prospect Acquisition Creative Strategy will support the design and development of Paid Media creative across display, social, audio and video. This role will focus on the support the development of execution for the channel.Job Responsibilities: •&nbsp;Partner with agencies to drive our creative campaign forward – responsibilities may include briefing, concept exploration, territory refinement, compliance reviews and legal approvals •&nbsp;Oversee marketing and operations to deliver creative campaigns in a timely manner •&nbsp;Support B35 in delivering video creative – responsibilities may include: project management, concept development, legal approvals, agency communication &nbsp; •&nbsp;Develop strong relationships with key internal stakeholders for creative execution and approvals (i.e. legal, product, brand) •&nbsp;Drive innovation with ongoing evaluation and assessment of new channels, tactics, and creative opportunities to further our growth&nbsp; •&nbsp;Leverage test-and-learn and brand lift studies to optimize creative within campaigns&nbsp; •&nbsp;Develop an understanding of small business needs to ensure experiences are customer-centric&nbsp; Qualifications: •&nbsp;2 years of experience in marketing; preferably with a background in creative / advertising •&nbsp;Detail oriented, organized, and able to manage multiple workflows (project management) •&nbsp;Experience in bringing insights to inform creative strategy&nbsp; •&nbsp;Effective written and verbal communication skills, building and leveraging relationships to create solutions •&nbsp;Bring energy and enthusiasm into your work with a positive attitude&nbsp; •&nbsp;Strong communicator&nbsp; Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Creative Strategy Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The Control Management (CM) Risk ID team is seeking an experienced and driven leader to manage the strategic and programmatic oversight of our RCSA program.This role leads a dedicated team overseeing forecasting, capacity planning, pre-work, process mapping, and documentation for all RCSA RAU-related initiatives. You’ll serve as a key partner to stakeholders, driving the success of one of the company’s most critical operational risk initiatives.This is an outstanding opportunity to work at the intersection of strategic planning, operational excellence, and risk management — shaping the way GCS approaches RCSA program governance.<h4>Key Responsibilities:</h4><ul><li>Lead the development of business unit-level approval processes for RCSA Program Management, with a focus on strategic timelines and deliverables.</li><li>Oversee the creation and ongoing refinement of process maps, RAU procedures, and policies to support the RCSA transition.</li><li>Drive root cause analyses for recurring issues within GCS and support effective remediation to reduce future risks.</li><li>Track progress, validate the effectiveness of resolutions, and provide timely status updates to key stakeholders.</li><li>Develop and maintain accurate forecasting for GCS CM Risk ID personnel and resources to ensure adequate coverage for current and future RAUs</li><li>Implement and optimize team systems, tools, and procedures to maximize operational efficiency</li></ul><h4>Minimum Qualifications:</h4><ul><li>Proven experience in project management/coordination through to execution, with strong organizational skills and keen attention to detail</li><li>Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and assess risk scenarios</li><li>Comfortable operating in a fast-paced, highly complex environment and navigating between competing priorities and whilst accelerating program knowledge</li><li>Excellent written and verbal communication and relationship management skills to effectively partner with key program stakeholders to drive successful program delivery</li><li>Experience in preparing materials for senior stakeholders and committees</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality</li></ul><h4>Preferred Qualifications:</h4><ul><li>Familiarity working in a risk and control or regulatory environment and knowledge of commercial payments industry &amp; economics is a plus</li><li>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with data analysis tools is a plus</li></ul>ORMCMSalary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - RCSA Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are seeking a detail-oriented and highly organized analyst to support Global Sanctions and PEP-related projects and strategic initiatives as part of the Policy, Procedure, and Project Management pillar. This role is ideal for someone who excels at project planning, cross-functional coordination, and reporting. The analyst will play a critical role in tracking and monitoring the progress of key initiatives, gathering inputs from stakeholders, and presenting updates to the Global Sanctions team and leadership. The ideal candidate will demonstrate strong program management skills, the ability to work independently, and a strategic mindset.This is a&nbsp;hybrid position&nbsp;and cannot be performed remotely.This role may also support other responsibilities and functions within the Global Sanctions team as needed.How will you make an impact in this role?<ul><li>Support the creation and management of project plans, timelines, and deliverables</li><li>Monitor progress of ongoing projects and flag potential delays or dependencies</li><li>Collect, collate, and synthesize information and feedback from cross-functional partners</li><li>Prepare status updates, decks, and reporting materials for leadership</li><li>Utilize project management and tracking tools to support transparency and accountability</li><li>Present project updates to the Global Sanctions Team and leadership as needed</li><li>Support ad hoc strategic initiatives as directed</li><li>Assist with other functions in support of the Global Sanctions Team as needed</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree or equivalent experience</li><li>2+ years of experience in financial services, compliance, project management, or a related field</li><li>Strong organizational skills and attention to detail</li><li>Proficiency with project management tools, Excel, PowerPoint, and data visualization</li><li>Excellent communication skills and the ability to synthesize and present complex information</li></ul>Preferred Qualifications<ul><li>Prior experience in sanctions, PEP, or financial crimes compliance</li><li>Familiarity with international regulatory environments</li><li>Strong interpersonal skills and ability to build relationships with stakeholders across functions</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance- Policy, Procedure & Project Management Analyst – Projects & Strategic Initiatives

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role &nbsp;builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.Key Responsibilities:<ul><li>Audit Portfolio Support:<ul><li>Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><li>Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><li>Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul></li><li>Change Management &amp; Implementation:<ul><li>Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><li>Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies</li><li>Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul></li><li>Stakeholder Engagement &amp; Governance:<ul><li>Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach.</li><li>Represent the audit team department in cross-functional forums related to changes being driven from Project ACE and Project Guardian risk taxonomy governance, control standards, and risk oversight initiatives. [For Internal JD Only]</li></ul></li><li>Enablement &amp; Training:<ul><li>Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><li>Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul></li><li>Reporting &amp; Monitoring:<ul><li>Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><li>Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in Accounting, Finance, Business, or related field</li><li>10+ years of experience in internal audit, risk management, or controls, preferably in financial services.</li><li>Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><li>Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><li>Exceptional stakeholder engagement and communication skills.</li><li>Experience with audit tools and technologies, risk/control libraries, and agile methodology is a plus.</li><li>Professional certifications (e.g., CIA, CPA, CISA, CRMA) preferred.</li></ul>Key Competencies:<ul><li>Strategic Thinking</li><li>Influence and Collaboration</li><li>Change Leadership</li><li>Project Management</li><li>Risk and Control Expertise</li><li>Operational Execution</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Audit Director - Change Management | Operational Risk Management (ORM)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.In this role, you will be a key member of a team that provides direct technical servicing and support to the senior most leaders at American Express. This position requires someone with strong interpersonal skills and a high level of expertise across multiple disciplines. Attention to detail and the ability to communicate clearly and concisely are critical components for success in this role. You will work closely and develop relationships with both internal and external partners to reduce impact on our client base, mitigate issues quickly and provide for the best digital experience possible.&nbsp;&nbsp;<ul><li>Deliver world-class, high touch technical servicing and support to the senior most leaders at American Express</li><li>The role will be based onsite in our Downtown, New York City Headquarters.&nbsp; &nbsp;</li><li>Participate in and help ensure the delivery of premium services and support to our clients</li><li>Lead and contribute to a wide variety of technical projects and initiatives</li><li>Work with external and internal stakeholders to identify and prioritize our client’s needs and deliver high quality solutions.</li><li>Work with partners and peers to bridge the gap between design and technical implementation while maintaining the highest standards of delivery.</li><li>Partner with internal teams to test and validate both hardware and software and ensure seamless adoption with a focus on the user experience.</li><li>Key contributor in the development, deployment, monitoring, maintenance and upgrade of all supported technical systems and components</li><li>Act as a SME and lead problem resolution and root cause analysis of complex technical issues</li><li>Adhere to all SLA’s and KPI’s.</li><li>Develop and implement strategies to optimize service delivery processes and improve efficiency.</li><li>Monitor service performance, identify trends, and implement proactive measures to prevent issues.</li><li>Create, follow, and improve procedure documents</li><li>Provide training to enhance digital literacy of our clients and our team members.</li><li>Research technologies and recommend solutions as needed</li><li>Work independently while simultaneously being a collaborative team member striving for team success.</li><li>Occasional travel as needed in support of specific projects or company initiatives</li></ul>Minimum Qualifications<ul><li>Strong customer service, organizational and communication skills</li><li>Critical thinking and strategic thought</li><li>Exceptional problem-solving and analytical skills.</li><li>Self-motivated and willing to learn</li><li>Self-starter with the ability to effectively work with minimal supervision</li><li>Experience in leading and running large scale projects</li><li>Data reconciliation and reporting</li><li>Familiarity with Agile and project management methodologies</li><li>Ability to communicate and to interact effectively with peers &amp; partners</li><li>Ability to work and adapt in a dynamic environment and recognize and action priority issues</li><li>Ability to manage multiple requests effectively and deliver during sensitive or pressure situations</li><li>Experience in developing and delivering training</li><li>An active interest and strong understanding of enterprise and consumer technologies with the ability to provide recommendations and guidance when needed.</li><li>Experience with creating standards and documentation</li><li>Experience in managing and supporting high profile meetings and events</li><li>Strong understanding of hardware/software repair and problem resolution</li><li>Familiarity in utilizing proactive tools and measures to mitigate issues</li><li>Flexibility to work extended hours or afterhours as needed</li></ul>Technical Qualifications<ul><li>5+ years' experience as part of an Executive Support organization of a fortune 500 company.</li><li>Excellent understanding of IT service management (ITSM) frameworks and best practices.</li><li>Extensive experience in administrating and supporting desktop hardware, operating systems, common business applications, mobile devices, printers and networking.</li><li>Extensive experience with the Microsoft suite of products.</li><li>Direct experience providing high touch, high-profile video meetings using hardware and software such as Cisco Room Kits, Cisco WebEx, Zoom, MS Teams, Crestron, QSys and BiAmp.</li><li>Understanding of implementing and supporting AV technology</li><li>Direct experience leading &amp; supporting Board Meetings &amp; Executive Offsites</li><li>Outstanding troubleshooting skills</li><li>Familiarity of proactive monitoring tools such as Nexthink &amp; Thousand Eyes</li><li>Familiarity with Powershell or similar scripting languages</li><li>CompTIA A+ &amp; Network +</li><li>ITIL Foundations&nbsp;</li></ul>Preferred Qualifications<ul><li>A/V Certifications are plus</li><li>Power Bi &amp; Power Automate competency are a plus</li><li>Experience in user research and design are a plus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Executive Desktop Support Lead - Manager Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are seeking a detail-oriented and highly organized analyst to support policy development, standards enforcement, and procedure management for Global Sanctions and PEP programs, aligned with the Policy, Procedure, and Project Management pillar. This role is ideal for someone who excels in technical writing, document control, and regulatory interpretation. The analyst will be responsible for maintaining, enhancing, and enforcing internal sanctions-related policies and standards, as well as reviewing local market and business unit procedures for alignment. The ideal candidate will bring strong writing and editing skills, sound judgment, and the ability to communicate clearly across global stakeholders.This is a&nbsp;hybrid position&nbsp;and cannot be performed remotely.This role may also support other responsibilities and functions within the Global Sanctions team as needed.How will you make an impact in this role?<ul><li>Assist in drafting and updating Global Sanctions and PEP policy and process &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; documentation</li><li>Help maintain the firm’s Enterprise Sanctions and PEP procedures</li><li>Review local market procedures for alignment with enterprise requirements</li><li>Coordinate stakeholder feedback and lead or support calls with partners to &nbsp; &nbsp;promote compliance with policy expectations</li><li>Track and document adherence to procedural updates</li><li>Partner with control functions to drive consistency across documentation</li><li>Support other functions in support of the Global Sanctions Team as needed</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree or equivalent experience</li><li>2+ years of experience in policy, compliance, risk management, or financial &nbsp; &nbsp; &nbsp; &nbsp;services</li><li>Strong writing, editing, and document control skills</li><li>Ability to facilitate calls and work cross-functionally</li><li>Familiarity with enterprise governance frameworks</li></ul>&nbsp; &nbsp; Preferred Qualifications<ul><li>Experience supporting policy or standards governance in a regulated environment</li><li>Familiarity with sanctions regulations or global risk frameworks</li><li>Exceptional communication and collaboration skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance -Procedure & Project Management Analyst – Policy & Standards Enforcement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Risk Management (“EDRM”), within the Global Risk &amp; Compliance Organization, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle.&nbsp;EDRM is hiring a Manager,&nbsp;who will play a pivotal role&nbsp;in setting up the new transaction testing function within the Enterprise Data Risk Management team to ensure financial transactions are accurate, complete and adhering to regulatory standards.Responsibilities include, but are not limited to:<ul><li>Plan, execute and oversee detailed transaction testing across various card products and systems to validate data feeding into regulatory reports. Design and implement a risk-based approach to determine the prioritization and cadence of reviews for transaction testing of regulatory reports to mitigate and prioritize data risks.</li><li>Trace transactions from reported values to points of origin to ensure accuracy and completeness. Analyze large datasets to identify discrepancies, anomalies, and gaps in reported values by performing validations against source systems/points of origin.</li><li>Develop tailored testing methodologies aligned to the regulatory reporting processes and underlying transaction data complexity. Implement transaction testing across regulatory reports to validate accuracy and completeness of reported values against the points of origin.</li><li>Design and prepare 2LoD transaction testing review reports summarizing the approach, testing methodology and outcomes inclusive of findings, if any. Document testing processes outcomes - including issues, results and overall accuracy. Align findings and gaps identified in transaction testing with the 1LoD teams to then review remediation strategies, plans and actions. Prepare and report updates on transaction testing and identified data risks to senior management.</li><li>Stay abreast of changes in banking regulations and reporting requirements (e.g., FFIEC, FRB, OCC, FDIC) to ensure transaction testing aligns with current mandates, regulations, industry standards, emerging trends and overall best practices.</li><li>Independently handle projects and drive solutions across multiple stake holders. Display thought leadership, drive processes, and support work/life balance initiatives.</li></ul>Qualifications:<ul><li>Advanced degree in Finance, Accounting, Business Administration, Risk Management, or other related discipline is preferred. Bachelor’s degree in applicable field is required.</li><li>Minimum of 7-10 years of experience in reg reporting, audit, compliance or risk management within the banking or financial services industry. Demonstrated experience in transaction testing, data validation and analysis is preferred.</li><li>Experience or understanding of financial analytics, reporting, data analytics, data controls and data transformation logics. Utilize a proven data and business analytics background to develop winning strategies and drive business decision making.</li><li>Familiarity with Risk Management practices and applicable regulatory requirements. Knowledge, experience, or familiarity in regulatory reporting (FR2052a, FRY15, FRY9C, etc.), audit, US GAAP and financial accounting is preferred.</li><li>Strong knowledge of data governance, data compliance, and data-related issue management in large financial services firms.</li><li>Proficient in using data analysis tools (e.g., Excel, SQL), and knowledge of database systems. Excellent analytical, problem-solving, and critical thinking skills.</li><li>Strong verbal and written communication skills, including the ability to explain complex problems and ideas clearly and succinctly to senior management.</li><li>Effectively manage multiple, and often conflicting, priorities under tight timeframes and adapt to frequent change.</li><li>Work independently and across a matrix organization, with excellent relationship building skills and the ability to influence partners.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Regulatory Reporting Transaction Testing

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role is part of the Data Issue Management &amp; Risk Monitoring function within the Finance Data Governance organization and supports the Director, Data Issue Management &amp; Risk Monitoring function.This role will support the leadership in establishing and managing a comprehensive process for identifying, tracking, remediating, and monitoring data issues and risks that impact financial integrity, reporting, and regulatory compliance. The ideal candidate will bring experience in data governance, issue and risk management, and a strong background in financial data within a highly regulated environment.Responsibilities:<ul><li>Support the implementation of the Data Issue Management framework, including intake, assessment, classification, prioritization, root cause analysis, remediation, and closure validation.</li><li>Continuous monitoring of data risks and emerging data issues across key finance datasets/reports.</li><li>Implement risk-based monitoring protocols, including early warning indicators, risk heat maps, and control effectiveness metrics.</li><li>Maintain a centralized inventory of open and historical data issues, ensuring accurate documentation, traceability, and audit readiness.</li><li>Produce regular reporting and dashboards for senior leadership, risk committees, and regulatory stakeholders, highlighting risk concentrations, issue trends, and remediation effectiveness.</li><li>Partner with multiple groups e.g., Business process owners, Technologies, and Enterprise Data Governance.</li></ul>Minimum Qualifications:<ul><li>2 -5 years of experience in Finance and Controllership</li><li>Strong relationship skills and communication</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects concurrently.</li><li>Strong Excel, Power Point, and other technical skills.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to collect business requirements and use them to guide implementation of a technical solution.</li><li>Familiarity with Agile (Rally/Jira) or SAFE project methodologies.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in finance, Business, Information Systems, or related field.</li><li>Prior experience with data quality programs</li><li>Familiarity with SQL&nbsp;&nbsp;</li><li>Good knowledge of Collibra</li></ul>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.GuardianSalary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

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