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O’Fallon, IL – Seeking Emergency Medicine Advanced ProvidersBecome a Valued Member of Your Emergency TeamAs an Advanced Provider, you play a critical role in our mission to improve lives in the Emergency Department and are a valued member of the full care team. At Vituity we know the impact you can have.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Seeking Emergency Department Center physician assistants and nurse practitioners.</li><li>One (1) year of EM experience preferred.</li><li>Strong new grads with an EM background will be considered.</li><li>Current national certification, DEA, ACLS, PALS, and BLS are required.</li><li>Must be willing to work the 5p-3a shift only.</li><li>Current IL state license is a plus.</li></ul>The PracticeHSHS Holy Family Hospital – Greenville, IllinoisHSHS St. Anthony’s Memorial Hospital – Effingham, IllinoisHSHS St. Joseph’s Hospital – Breese, IllinoisHSHS St. Joseph's Hospital – Highland, IllinoisHSHS St. Elizabeth’s Hospital – O’Fallon, Illinois<ul><li>A 160-bed suburban, tertiary community hospital.</li><li>STEMI Receiving Center and Primary Stroke Center.</li><li>21-bed Emergency Department plus 4 overflow beds and 4 RME.</li><li>Annual volume of 45,000 with a 22% admit rate.</li><li>Glidescope with fiber optic bronchoscope capability and point of care ultrasound.</li><li>Vituity-staffed scribes, hospitalists, and 24/7 intensivists offer integrated care solutions at the site.</li></ul>The Community<ul><li>O’Fallon, Illinois, is a thriving community in St. Clair County that blends small-town charm with modern amenities, making it an exceptional place to live and work.</li><li>Located near Scott Air Force Base, the city has a strong sense of community and a vibrant local economy.</li><li>Landmarks like Rock Springs Park and the O’Fallon Community Park offer scenic trails, sports facilities, and family-friendly spaces.</li><li>Seasonal weather features snowy winters, colorful springs, warm summers, and crisp autumns, allowing for a variety of outdoor activities.</li><li>Its proximity to St. Louis provides easy access to urban attractions, professional sports events, and cultural venues.</li><li>With excellent schools, affordable housing, and a welcoming atmosphere, O’Fallon combines suburban tranquility with urban convenience, making it an ideal location for families, professionals, and retirees alike.</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options</li><li>Dental, Vision, Life and AD&amp;D coverage, and more</li><li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li><li>Variety of Pre-Tax Savings Accounts including HSA, FSA, Dependent Care and Commuter Benefits</li><li>Time Off when you need it: Start with 4 weeks PTO annually and increase to 6 weeks with tenure, plus generous sick leave</li><li>Flexible scheduling for work/life balance</li><li>Yearly annual cash bonus</li><li>Professional Expense Reimbursement for medical staff dues, states licenses, DEA license, and national recertification fees</li><li>Up to $1,500 annual allowance for medical education courses and professional memberships</li><li>Student Loan Refinancing Discounts</li><li>EAP, travel assistance and identify theft included</li><li>Free education opportunities for personal and professional growth</li><li>Several wellness programs that focus on provider wellbeing and health</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li></ul>We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Vituity

Advanced Provider - Emergency Medicine - HSHS St. Elizabeth's Hospital

Remote, Nationwide – Seeking Patient Services Representative I – BilingualEverybody Has A Role To Play In Transforming HealthcareAt Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Receives patient/client calls and resolves them in a professional manner leaving the caller with a positive impression of RCM Vituity.</li><li>Reviews accounts to determine and take appropriate action, i.e., obtain insurance information, offer appropriate financial assistance, process credit card payment, refer account to a collection agency or refer to the appropriate billing team for further research.</li><li>Update patient account and notes appropriately based upon action/request.</li><li>Performs pre-verifications to determine where eligibility and when to send claims by running on-line eligibility.</li><li>Identify and communicate Patient Services issues.</li><li>Handles incoming and outgoing calls.</li><li>Performs other duties as assigned by management.</li></ul>Required Experience and Competencies<ul><li>Must be able to type a minimum speed of 40 words per minute or 7,000 data entry key strokes per hour.</li><li>Must have a high school diploma or equivalent.</li><li>Experience in a health care setting or insurance related field providing patient registration and/or insurance authorization as typically obtained in approximately two (2) years is required.</li><li>Related experience in a medical setting preferred.</li><li>Previous call center experience is highly desirable.</li><li>Customer service experience is preferable.</li><li>Fluent in Spanish language, both oral and written is a plus.</li><li>Strong customer service experience preferred.</li><li>Working knowledge of medical terminology preferred.</li><li>Experience with Microsoft Office and Windows software preferred.</li><li>Strong written and verbal communications skills required.</li><li>Knowledge of medical group practice management systems and PC skills.</li><li>Knowledge and understanding of insurance and managed care requirements.</li><li>Understanding of health insurance concepts and requirements, including HMO, PPO, Medicare, Medi-Cal, and other federal and state agency programs.</li><li>Requires knowledge of medical and billing terminology.</li><li>Ability to demonstrate effective customer service skills with internal and external customers.</li><li>Ability to make phone calls seeking account resolution.</li><li>Ability to promote teamwork.</li><li>Flexible and adaptable to an ever-changing environment.</li><li>Ability to read and comprehend simple instructions, short correspondence, and memos.</li><li>Ability to write simple correspondence.</li><li>Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li><li>Ability to correctly add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li><li>Perform 10-key by touch.</li><li>Work independently with minimal supervision.</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.</li><li>Ability to deal with problems involving several concrete variables in standardized situations.</li><li>Ability to work overtime during peak periods.</li></ul>The CommunityEven when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.<ul><li>Monthly wellness events and programs such as yoga, HIIT classes, and more</li><li>Trainings to help support and advance your professional growth</li><li>Team building activities such as virtual scavenger hunts and holiday celebrations</li><li>Flexible work hours</li><li>Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options</li><li>Dental, Vision, HSA/FSA, Life and AD&amp;D coverage, and more</li><li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li><li>Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical</li><li>Student Loan Refinancing Discounts</li><li>Professional and Career Development Program</li><li>EAP, travel assistance, and identify theft included</li><li>Wellness program</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li></ul>We are excited to share the base salary range for this position is $17.12 - $19.04, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Patient Services Representative I - Remote - Nationwide

About Alvernia University:&nbsp;&nbsp;Alvernia University was founded in 1958 by the Bernardine Sisters of the Third Order of St. Francis. Through its main campus in Reading and locations in Philadelphia and Schuylkill County, Pennsylvania, the university serves 3,000 students of diverse backgrounds from around the country. &nbsp;&nbsp;Alvernia offers a unique blend of rigorous liberal arts core education for developing the mind, strong technical training in many high-demand majors, experiential learning through study abroad and internship experiences, and engagement with the community through our Franciscan-based community service model. We call our model of transformational education the Alvernia Advantage, and we believe this style of education transforms students into ethical leaders with moral courage. &nbsp;&nbsp;Alvernia University ranks in the top 100 among 2021 Best Regional Universities in the North by U.S. News &amp; World Report, and we are recognized as a College of Distinction for our commitment to engaged experiential education.Job Summary:&nbsp;The Inaugural Program Director of the Exercise Science Program will be responsible for establishing and leading a dynamic and innovative program that meets the highest standards of academic excellence and professional practice. This leadership role involves the development and oversight of the curriculum, faculty recruitment, pursuit of and maintenance of program accreditation, and the implementation of policies and procedures to ensure the program's success.The ideal candidate will have a strong background in exercise science or a related field, experience with accreditation processes, and a commitment to fostering an inclusive and supportive learning environment. This role requires exceptional organizational, communication, and leadership skills to build a program that will serve as a cornerstone of the university's health and wellness initiatives.Essential Functions:1. Promote Franciscan ideals and adherence to the Mission of the University as demonstrated by the University Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while demonstrating: service orientation, respect for all, intellectual curiosity, solution focus and innovation, and mutual accountability.2. Development and submission of a comprehensive application and self-study for initial accreditation through the Commission on Accreditation of Exercise Science and the American College of Sports Medicine.3. Ensure the curriculum aligns with accreditation standards.4. Assure achievement of the program’s goals and outcomes.5. Foster strong community partnerships and develop internship placements.6. Be responsible for all aspects of the program, including the organization, administration, continuous review, planning, development, and general effectiveness of the program.7. Represent the Program as a member of the CHS Leadership Team.8. Provide supervision, administration, and coordination of the instructional staff in the academic and clinical phases of the educational program9. Teach undergraduate courses in the Exercise Science program.10. Oversee and organize recruitment and retention efforts.11. Active involvement in scholarship and service to the University.12. Apply best practices to facilitate teaching and learning processes and principles with a commitment to continuous quality improvement.13. Document student learning, interpret outcomes, and record grades.14. Maintain accurate and appropriate student, instructor, course, and program documentation.15. Lead Programmatic Advisory Committee.16. Comply with all duties outlined in the University Faculty Handbook.Qualifications/Education:1. Commitment to the mission statement, core values, and goals of Alvernia University.2. Terminal Degree in Exercise Science or related field.3. Experience in curriculum development, revision, and evaluation4. Experience in Undergraduate Education.Physical Requirements:1. Attendance is required to perform the duties of this job.2. Prolonged periods of sitting at a desk and working on a computer.3. Must be able to lift 15 pounds at times.

Alvernia University

Exercise Science Program Director - Faculty

About Alvernia University: &nbsp;Alvernia University was founded in 1958 by the Bernardine Sisters of the Third Order of St. Francis. Through its main campus in Reading and locations in Philadelphia and Schuylkill County, Pennsylvania, the university serves 3,000 students of diverse backgrounds from around the country.   &nbsp;Alvernia offers a unique blend of rigorous liberal arts core education for developing the mind, strong technical training in many high-demand majors, experiential learning through study abroad and internship experiences, and engagement with the community through our Franciscan-based community service model. We call our model of transformational education the Alvernia Advantage, and we believe this style of education transforms students into ethical leaders with moral courage.   &nbsp;Alvernia University ranks in the top 100 among 2021 Best Regional Universities in the North by U.S. News &amp; World Report, and we are recognized as a College of Distinction for our commitment to engaged experiential education.&nbsp;Job Summary: &nbsp;The College of Health Sciences and the Department of Athletic Training, Health and Exercise Science invites applicants for a full-time, tenure-track facultyappointment. Initial responsibilities include the instruction of didactic and clinical courses in the CAATE-accredited Master of Science in Athletic Training Program. Additional requirements include assisting the Program Director and Coordinator of Clinical Education with all institutional and program-specific assessment, strategic program development, maintaining compliance with all accreditation standards and student advising.&nbsp;The ideal candidate will have a strong background in Athletic Training, experience with accreditation processes, and a commitment to fostering an inclusive and supportive learning environment. This role requires exceptional organizational, and communication skills, as well as established contemporary expertise in the field of Athletic Training.&nbsp;Essential Functions:&nbsp;1. Promote Franciscan ideals and adherence to the Mission of the University as demonstrated by the University Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while demonstrating: service orientation, respect for all, intellectual curiosity, solution focus and innovation, and mutual accountability.&nbsp;2. Ensure the curriculum aligns with accreditation standards (CAATE).&nbsp;4. Assure achievement of the program’s goals and outcomes.&nbsp;5. Foster strong community partnerships and develop internship placements.&nbsp;6. Contribute to all aspects of the program, including the organization, administration, continuous review, planning, development, and general effectiveness of the program.&nbsp;9. Teach undergraduate and graduate level courses in the Athletic Training program.&nbsp;10. Active participation in recruitment and retention efforts.&nbsp;11. Active involvement in scholarship and service to the University.&nbsp;12. Apply best practices to facilitate teaching and learning processes and principles with a commitment to continuous quality improvement.&nbsp;13. Document student learning, interpret outcomes, and record grades.&nbsp;14. Maintain accurate and appropriate student, course, and program documentation.&nbsp;15. Participate in the Programmatic Advisory Committee.&nbsp;16. Comply with all duties outlined in the University Faculty Handbook.&nbsp;Qualifications/Education:&nbsp;<ul><li>an earned academic doctorate (PhD, EdD) in Athletic Training or related field.<ul><li>ABD candidates will be considered.</li><li>Practice-focused doctoral degrees such as the DAT will be considered.</li></ul></li></ul> <ul><li>verification of BOC Certification which is current and in good standing.</li></ul> <ul><li>verification of Pennsylvania State Athletic Training License which is current and in good standing.&nbsp;<ul><li>or eligible prior to August 15, 2026. </li></ul></li></ul> <ul><li>previous teaching experience at the collegiate level.<ul><li>Demonstrated ability to teach using multiple pedagogical approaches.</li><li>Full time teaching experience is preferred.</li></ul></li></ul> <ul><li>a defined scholarly agenda AND evidence of active scholarship is preferred.</li></ul> <ul><li>experience as preceptor is preferred.</li></ul> <ul><li>3-5 years of clinical experience is preferred.</li></ul>Physical Requirements:&nbsp;1. Attendance is required to perform the duties of this job.&nbsp;2. Prolonged periods of sitting at a desk and working on a computer.&nbsp;3. Must be able to lift 15 pounds at times.&nbsp;

Assistant Professor of Athletic Training

About Alvernia University&nbsp;&nbsp;Alvernia University was founded in 1958 by the Bernardine Sisters of the Third Order of St. Francis. Through its main campus in Reading and locations in Philadelphia and Schuylkill County, Pennsylvania, the university serves 3,000 students of diverse backgrounds from around the country.&nbsp;&nbsp;Alvernia offers a unique blend of rigorous liberal arts core education for developing the mind, strong technical training in many high-demand majors, experiential learning through study abroad and internship experiences, and engagement with the community through our Franciscan-based community service model. We call our model of transformational education the Alvernia Advantage, and we believe this style of education transforms students into ethical leaders with moral courage.&nbsp;&nbsp;Alvernia University ranks in the top 100 among 2021 Best Regional Universities in the North by U.S. News &amp; World Report, and we are recognized as a College of Distinction for our commitment to engaged experiential education.&nbsp;&nbsp;Description:&nbsp;The Director of Social Services&nbsp;is responsible for&nbsp;creating a systemic response to student need,&nbsp;connect&nbsp;students to community-based services and college specific resources.&nbsp;This position is a dual report to the Senior Vice President for Enrollment Management &amp; Student Affairs and the Senior Vice President&nbsp;&amp; Provost. &nbsp;The Director of Social Services will develop&nbsp;Alvernia University’s&nbsp;S.O.L.A.R&nbsp;(Support, Opportunity, Love, Access, Resource)&nbsp;Program&nbsp;procedures and process for case management, create and&nbsp;maintain&nbsp;resources, and oversee&nbsp;Alvernia University’s Hope Fund&nbsp;provided through the&nbsp;S.O.L.A.R.&nbsp;Center.&nbsp;The Director of Social Services will work regularly with&nbsp;Alvernia University's&nbsp;Institutional Research (IR)&nbsp;Department&nbsp;to track student engagement, retention,&nbsp;and completion rates at&nbsp;Alvernia University.&nbsp;&nbsp;Responsibilities:&nbsp;&nbsp;<ul><li>Develop and execute&nbsp;a system of care&nbsp;via S.O.L.A.R., including&nbsp;communicating and coordinating services for students&nbsp;and staff.</li><li>Recruit, hire, and supervise&nbsp;qualified staff members, interns, and volunteers&nbsp;for&nbsp;S.O.L.A.R.</li><li>Develop and&nbsp;maintain&nbsp;knowledge of social service delivery systems, campus&nbsp;resources,&nbsp;and community services&nbsp;and resources.</li><li>Collaborate with&nbsp;Institutional Research (IR)&nbsp;to manage&nbsp;S.O.L.A.R.&nbsp;data related to&nbsp;student success measures.&nbsp;</li><li>Oversee&nbsp;the Hope Fund.</li><li>Oversee the process of connecting students to appropriate on-campus&nbsp;resources (e.g., counseling, financial aid, housing support, food pantry).</li><li>Maintain an up-to-date directory of community-based services and resources available to students.</li><li>Exhibit effective case management and follow-up to ensure students receive the necessary support and resources.</li><li>Promote&nbsp;appropriate awarding&nbsp;practices for the&nbsp;Newcomb Scholarship&nbsp;for adults.</li><li>Promote&nbsp;the importance of the Culture of Caring related to Social Services and Emergency Aid to requested audiences.</li></ul><ul><li>Establish and ensure operations of&nbsp;food&nbsp;pantries across&nbsp;Alvernia University locations.</li><li>Create partnerships with campus and community resources&nbsp;and agencies.&nbsp;</li><li>Create&nbsp;and&nbsp;maintain&nbsp;the S.O.L.A.R.&nbsp;website.</li><li>Serve&nbsp;on campus committees, including&nbsp;the Thoughtful Assessment Group&nbsp;(TAG).</li><li>Facilitate&nbsp;Advocacy &amp; Resource Center Advisory Committee&nbsp;meetings.</li><li>Collaborate with the Navigators to enhance the continuity of services.</li><li>Collaborate with the&nbsp;Alvernia University&nbsp;Social Work Program to supervise&nbsp;Alvernia University&nbsp;Undergraduate and Graduate&nbsp;Social Work&nbsp;interns&nbsp;during field practicum.&nbsp;</li><li>Engage in continuing education and professional development related to the performance&nbsp;of job functions and licensure.</li><li>Exhibit&nbsp;strong communication&nbsp;skills, both written and verbal.&nbsp;&nbsp;Ability to cultivate relationships built on trust and confidentiality with a diverse population. &nbsp;Must always&nbsp;maintain a high level of professionalism at all times, especially when dealing with resistance or hostility.&nbsp;&nbsp;</li><li>Required to demonstrate a strong work ethic with the ability to exercise good judgment and compose various reports/evaluations in a timely fashion.&nbsp; Must be able to make solid recommendations, have strong attention to detail, good organizational skills, and the ability to work under pressure to meet&nbsp;stringent deadlines.&nbsp;Must be able to work independently and as a team member. Self-sufficiency is critical.&nbsp;</li><li>Required to interact with all levels of departmental personnel, students, vendors, community, and management. Required to&nbsp;maintain&nbsp;a commitment to discretion and confidentiality concerning sensitive information and perform&nbsp;additional&nbsp;duties or job functions&nbsp;required/deemed&nbsp;necessary by supervisory personnel.&nbsp;</li><li>Comply with&nbsp;all college, state, and local procedures, rules,&nbsp;and regulations. Observe and promote continual improvement of workplace safety and environmental practices.&nbsp;</li><li>Serve as professional staff on duty for the Office of Residence Life.</li><li>Disclaimer: The job description&nbsp;does not constitute&nbsp;an employment agreement between the employer and employee and is subject to change by the employer as the employer's needs and requirements of the job change.&nbsp;Alvernia University&nbsp;may, at any time, in its sole discretion,&nbsp;modify&nbsp;or vary from anything&nbsp;stated&nbsp;in this job description, with or without notice.</li></ul>Qualifications:&nbsp;Commitment to the&nbsp;Mission&nbsp;Statement, core values, and goals of Alvernia University.&nbsp;Education:&nbsp;Required:&nbsp;&nbsp;A Master’s degree in Social Work&nbsp;or related field is&nbsp;required.&nbsp;Certificates/Licenses:&nbsp;&nbsp;Preferred:&nbsp;&nbsp;LMSW (Licensed Master of Social Work)&nbsp;&nbsp;&nbsp;Experience and Training:&nbsp;&nbsp;&nbsp;Required:&nbsp;&nbsp;2&nbsp;years of experience in Higher Education Social Work/Social Services.&nbsp;Preferred:&nbsp;&nbsp;3&nbsp;years of experience in Higher Education Social Work/Social Services.&nbsp;Physical Requirements:&nbsp;<ul><li>Attendance is required&nbsp;in order to&nbsp;perform the duties of this job.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Must be able to lift 15 pounds at times.</li></ul>

Director of Social Services

Company Summary 80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position SummaryThis position will be the primary point of contact between our company and our Direct Sales customers and field sales staff as potential customers to identify and facilitate sales of JCB products &amp; services. This individual will be able to accept ownership for in bound and out bound communication, effectively manipulate complaints and inquiries keeping customer satisfaction at the core of every decision and behaviour. The candidate will ensure customer inquiries are given personalized attention and are treated as a priority.The ideal candidate will aspire to grow into a Regional/Field-based Sales Manager role.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Handles all customer inquiries and responds within twenty-four hours</li><li>Serves as a primary point of contact for the field sales staff to resolve customer order inquiries</li><li>Supports Direct Sales Account customer “open houses” and events</li><li>Performs projects for the Direct Sales Team as required</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business or a related field</li><li>3+ years of sales or account management experience</li><li>Must pass any drug test, background check and any pre-employment testing as applicable</li></ul>Preferred Qualifications<ul><li>Experience in sales or marketing</li><li>Knowledge of customer support systems/procedures or channels of distribution</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Customer oriented due to considerable amount of customer contact</li><li>Proficiency with Microsoft Word, Excel, Access and PowerPoint</li><li>Ability to perform multiple tasks while maintaining a sense of urgency</li><li>Excellent problem-solving skills – ability to think outside the box</li><li>Strong interpersonal and relationship management skills</li><li>Effective oral and written communication with an emphasis on phone skills</li><li>Flexible and thrive in a fast-paced work environment</li><li>Identify and succinctly report emerging and evolving trends and customer/dealer feedback beyond fixed metrics</li><li>Likes to work hard and has a thirst for knowledge</li><li>Active listener</li></ul>Job Conditions:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.</li><li>The employee is occasionally required to stand and walk.</li><li>The employee must frequently lift and/or move up to 10 pounds.</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySalesPayTypeSalary

Account Manager - Direct Sales 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name.Position PurposeThis position exists to provide leadership and coordination of Product Support objectives.&nbsp; Develop and implement corporate Product Support strategies and programs within the territory of their responsibility.&nbsp; Nature &amp; ScopeReports to the Vice President of Product Support.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Responsible for overseeing the development of dealer support to the levels established in the North American Dealer Standards Manual</li></ul><ul><li>Responsible for the marketing and sales of both replacement parts and attachments within their territory.</li><li>Oversee territory team to ensure Service sales and objectives are meet.</li><li>Responsible for communicating regional product support issues. </li><li>Oversee territory product support and warranty concerns.</li><li>Presentation of product support issues with machines or service coordination</li><li>Direct any necessary changes to current operating procedures to ensure customer satisfaction within their territory.</li><li>Communicate with Savannah counterparts for maximizing the North American approach for the future.</li></ul>Minimum Qualifications<ul><li>Must pass applicable drug screens, background checks and pre-employment tests.</li><li>Bachelor’s degree in business or related field</li><li>Ten years’ experience in a Product Support management position</li></ul>Preferred Qualifications<ul><li>Master’s degree in business or related field </li><li>Ten years’ experience in a senior-level Product Support position&nbsp; </li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Experience with strategic planning and execution.</li><li>Knowledge of contracting, negotiating and change management.</li><li>Capable of analyzing and assessing training needs</li><li>Understanding of organizational development theory and practices</li><li>Experience with implementing Product Support programs and/or initiatives.</li><li>Understanding of computerized information systems used in conjunction with Product Support applications.</li><li>Excellent written, verbal, and interpersonal communication skills</li><li>Capable of motivating teams to produce quality work while simultaneously managing multiple projects.</li><li>Proficient with conflict resolution </li><li>Experience in leading and facilitating group meetings.</li><li>Willingness to work a flexible schedule that may include occasional weekend and/or evening work.</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Travel to dealer, customer and supplier locations / field-based environment (&lt;20%)</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.JobFamilyManagementPayTypeSalaryTravelRequiredTrue

General Manager - Service (West)

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position is responsible for providing ongoing parts, technical support and training to Direct Sales Account locations and regional personnel in a specified area of responsibility. This position will report directly to the Regional Service Manager. The location of this position would be within the Area of Responsibility - Texas.&nbsp;Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Work to foster relationships with Direct Sales Accounts and local JCB dealers</li></ul><ul><li>Identify technician service training needs and ensure they are fully met, </li><li>Coordinate training requirements of customers and manage training calendar.</li><li>Identify, quantify, and prioritize technical concerns by use of technical reports</li></ul><ul><li>Assist with and train new accounts on the use of JCB systems</li><li>Support Direct Sales Account business and ensure issues and concerns are handled promptly and efficiently</li><li>Communication of the solution and necessary field action to Direct Sales Accounts via technical bulletins, product updates, e-mail, and telephone</li><li>Ensure Direct Sales Account product improvements are expedited in a timely manner</li></ul><ul><li>Maintain detailed call logs of all National Accounts enquiries &amp; requests for assistance via Salesforce </li><li>Ensure customers&nbsp;submit warranty claims in the required format and on time</li><li>Additional duties as assigned by the Regional Service Manager</li></ul>Minimum Qualifications<ul><li>Must pass any drug screens, background checks and pre-employment tests as applicable.</li><li>Ability to read hydraulic and electrical schematics</li><li>Previous employment as a technician or similar on CE/AG equipment</li><li>Five years of technical service/training experience within a related industry</li></ul>Preferred Qualifications<ul><li>Technical Institute graduate in related field</li><li>Seven years of technical service/training experience within a related industry</li><li>Specific experience with Generators, Telehandlers and other products contained within the JCB product line.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficiency with Microsoft Word, Excel, Access and PowerPoint</li><li>Ability to take direction well, either written or verbal</li><li>Effective presentation and written communication skills</li><li>Excellent customer service, problem solving and organizational skills</li><li>Ability to be detail oriented and multi-task while maintaining a sense of urgency</li><li>Willingness to travel as required</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySalesPayTypeSalary

District Service Manager - Texas 

** TO BE CONSIDERED, YOU MUST RESIDE IN TN **Position SummaryThe Provider Relations Associate Manager is responsible for supporting the development, maintenance, and optimization of the provider network across assigned markets. This role focuses on strengthening provider partnerships, supporting network adequacy, resolving operational issues, and improving the overall provider experience. The position requires strong communication, problem-solving, and organizational skills but does not include people management or direct oversight of value-based care initiatives.Key Responsibilities<ul><li>Serve as the primary liaison for contracted providers, responding to inquiries and ensuring timely resolution of issues.</li><li>Support provider onboarding activities, including orientation, education on systems/processes, and dissemination of reference materials.</li><li>Monitor provider performance metrics and escalate concerns as needed.</li><li>Assist in network development and expansion by identifying gaps and coordinating with contracting teams to address adequacy requirements.</li><li>Facilitate regular provider meetings, webinars, or outreach sessions to improve engagement and strengthen partnerships.</li><li>Collaborate cross-functionally with internal departments (claims, utilization management, contracting, network operations) to streamline processes and reduce provider abrasion.</li><li>Maintain accurate provider records, tracking outreach activities, issues resolution, and follow-up in internal systems.</li><li>Support special projects and initiatives related to network optimization, reporting, and process improvement.</li><li>Support provider support specialist with provider inquiry resolution.</li></ul>Qualifications<ul><li>Bachelor’s degree in healthcare administration, business, or related field; or equivalent experience.</li><li>Experience in provider relations, network management, or healthcare operations.</li><li>Strong understanding of skilled home health operations, including claims, authorizations, credentialing, and compliance requirements.</li><li>Excellent written and verbal communication skills; ability to present information clearly to providers and internal stakeholders.</li><li>Demonstrated ability to manage multiple priorities and follow through on commitments.</li><li>Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word); experience with reporting tools (e.g., Power BI) a plus.</li></ul>Competencies<ul><li>Provider relationship management</li><li>Problem solving and issue resolution</li><li>Collaboration and cross-functional coordination</li><li>Attention to detail and organizational skills</li><li>Accountability and follow-through</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Provider Relations Associate Manager

Job SynopsisThe person in this position will be responsible to oversee the IVEP (International Volunteer Exchange Program) program within the United States.&nbsp; IVEP, started in 1950, provides a one-year service opportunity to young adults selected from countries outside of the United States and Canada to have a cross-cultural learning experience, promote peace and reconciliation, and receive further on-the-job vocational training.&nbsp;&nbsp;This role is also an integral part of the Global Service Learning (GSL) department and will carry responsibilities beyond the IVEP program.&nbsp; This is a one-year temporary position from December 2025 - December 2026 with the possibility of an extension to longer employment.Job DetailsSalaried Employee -Full Time at 1 FTEQualificationsOrganizational values and culture: All MCC workers are expected to exhibit a commitment to a personal Christian faith and discipleship; active church membership; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.&nbsp;&nbsp;&nbsp; Essential:&nbsp;&nbsp;<ul><li>Bachelor's Degree.&nbsp;&nbsp;</li></ul><ul><li>Over one year-up to three years International service experience with MCC or similar organization;&nbsp;&nbsp;</li></ul><ul><li>Previous work with youth or young adults&nbsp;&nbsp;</li></ul><ul><li>Proficiency in MS office.&nbsp;&nbsp;</li></ul><ul><li>Interest and experience working with and gaining respect of young adults, preferably with young adults living in a cultural setting other than their home cultural setting.&nbsp;&nbsp;</li></ul><ul><li>Familiarity with recruitment strategies of young adults.&nbsp;&nbsp;</li></ul><ul><li>Good program management and creative conception skills.&nbsp;&nbsp;</li></ul><ul><li>Familiarity with Mennonite and BIC organizations and churches world-wide.&nbsp;&nbsp;</li></ul>Employment eligibility: Legally eligible to work in the US MCC offers of employment are subject to a successful criminal background check.&nbsp;&nbsp;Preferred:&nbsp;<ul><li>International living experience.&nbsp;</li></ul><ul><li>Knowledge of additional language.&nbsp;&nbsp;</li></ul>Anti-oppression commitment: MCC expects all staff to actively participate in an organization culture that focuses on dismantling any barriers based on race, economic inequality or gender-based oppression. This includes an expectation to assess and address any barriers within themselves, within their team(s), and within MCC; supervisors are expected to take leadership in assessing and addressing these barriers.&nbsp;Safeguarding commitment:&nbsp;All MCC Staff are expected to work collaboratively to create and maintain an organizational culture that prevents and responds to situations of abuse of power (sexual harassment, child abuse, racism, exploitation, and fraud among other situations).&nbsp;GSL Coordinator: Ensure screening and training of GSL participants and support to Connecting People’s Coordinators to prevent and respond to situations of abuse of power.&nbsp;&nbsp;This job description is designed to be a thorough list of the employee’s responsibilities. It may not be an exhaustive list of duties, particularly for short-term duties that may arise. This Job Description will be reviewed and updated at least annually to ensure recurring and routine duties are included in this job description.&nbsp;Key ResponsibilitiesAdmin/Coordination 50% Relationship Building/Networking 30% Education/Training 20%Specific tasks and duties:&nbsp;&nbsp;Admin/Coordinate (50%) &nbsp;<ul><li>Planning, budgeting, reporting, long term vision and policy development for IVEP program. &nbsp;</li></ul><ul><li>On-going administration, monitoring, support, supervision and evaluation of the program (about 30 participants from 15-20 countries worldwide). &nbsp;</li></ul><ul><li>Serve as the primary liaison ("Responsible Officer") between MCC and the US Department of State on matters related to IVEP.&nbsp; This responsibility must be held by a US citizen or Legal Permanent Resident. MCC will shift this task across team members if needed.&nbsp;</li></ul><ul><li>Support MCC Representatives and Connecting People’s Coordinators as they prepare young adults for IVEP and support IVEPers when they return home. &nbsp;</li></ul><ul><li>Support MCC US Regions’ work on anti-racist communication and cross-cultural issues that arise with multi-cultural teams. &nbsp;</li></ul><ul><li>In consultation with the GSL Director, IVEP Coordinators, Regional Program Directors, HR, and IP Country program, respond to crises and guide problem-solving processes when challenges arise. &nbsp;</li></ul><ul><li>Coordinate with other MCC departments (HR, CDR) on promotion of the IVEP program.&nbsp;</li></ul>Relationship Building/Networking (30%) &nbsp;<ul><li>Intensive cooperation to coordinate participant selection and placement with Area Directors, MCC Representatives, Connecting People’s Coordinators, and MCC US Regional staff. &nbsp;</li></ul><ul><li>Communication with the applicants, program participants, alumni and related church networks (systematic - mailings and on per need basis). &nbsp;</li></ul><ul><li>Promote and coordinate the IVEP program with MCC personnel and partners, by traveling, visiting and through internal and external publications and other communication channels. &nbsp;</li></ul><ul><li>Communicate regularly with staff in the four U.S. regional offices responsible for IVEP as well as sponsors and hosts in 12 to 15 states in the United States in order to increase the number of opportunities and effectiveness for participants. &nbsp;</li></ul><ul><li>Support and nurture the IVEPers, host families, and work sponsors throughout their term, specifically in regard to anti-racist training, cross-cultural issues, conflicts, and personal and faith development.&nbsp;</li></ul>Education/ Training (20%) &nbsp;<ul><li>Take lead with organizing SALT/IVEP Orientation and Re-entry, together with the SALT &amp; Seek Program Lead, YAMEN Program Lead, and other GSL staff.  &nbsp;</li></ul><ul><li>Organize mid-year conference together with the relevant US regional IVEP coordinator. &nbsp;</li></ul><ul><li>Organize a yearly IVEP coordinator's conference. Include ongoing required topics in trainings for IVEP participants, hosts, and partners in regard to safeguarding, abuse of power, etc.&nbsp;</li></ul><ul><li>Facilitate CPC &amp; YAC gatherings, training, and meetings.&nbsp;</li></ul>Attends GSL department meetings.&nbsp;Other duties as assigned on a temporary basis to support the purpose of the Global Service Learning Department. &nbsp;Supervision: This position includes indirect supervision of MCCUS Regional Coordinators.&nbsp;Travel expectations: Up to 25% with 51-60 nights away per year with some international travel.&nbsp;&nbsp;Physical activity/Demands: There is an occasional need for ascending/descending stairs, moving about to accomplish tasks, moving objects up to 50 pounds and driving the MCC vehicle to transport participants to/from airport and conferences. There is a constant need for remaining stationary for prolonged periods.&nbsp;&nbsp;Environment Conditions – exposed to: This position will occasionally be exposed to High temperatures, outdoor elements, noisy environment, hazardous conditions, poor ventilation and small spaces. Most of the environmental conditions apply to international travel.&nbsp;&nbsp;Start Date01 Dec, 2025 - YesTerm Length1 yearSalary DetailsBase salary: $65,725.79. Starting salary may be adjusted up to $73,028.66 based on previous experience.BenefitsMedical, dental and vision, 23 days paid vacation, sick time and 10 holidays/year. Life insurance provided, as well as long and short term disability coverage. The retirement plan, with MCC contribution of 7%, begins after six months of employment.Location DescriptionEligible to work remotely from states in the U.S. where MCC is a registered employer Preference for hybrid work from the office in Akron, PA

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