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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express US Consumer Services (USCS) is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Governance and Change team is to establish the Operational Risk and Controls strategy for USCS, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.You will be joining a high priority and high visibility program management team that touches many teams within USCS and across American Express. The successful candidate will be responsible for providing program management support across deliverables and ensuring we seamlessly advance the business unit to an elevated risk management model. This individual will ensure the timely and structured management of the multi-year program for USCS. The role involves critical coordination across USCS workstreams, business unit leaders, and extensive collaboration with partners in second-line, third-line, and supporting areas to ensure we continue maintaining the highest levels of control and compliance standards.Core Responsibilities:<ul><li>Develop execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Implement the operational risk framework to enable effective risk management and decision making in the BU</li><li>Create executive level reporting focused on identification of risks, risk mitigation strategy and risk drivers.</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication (e.g., Communities of Practice)</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Establish processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications:<ul><li>The ideal candidate will be a highly motivated self-starter who is able to deliver strategic thought leadership and lead projects with limited guidance</li><li>Comfortable operating in a fast-paced, highly complex environment with a proven ability to quickly adjust to shifting priorities, multiple demands, ambiguity and rapid change</li><li>Proven track record of building relationships, successfully operating in a matrixed environment, and being able to lead and influence without direct authority</li><li>Proven track record of developing strategic frameworks for vaguely defined business problems and ability to turn those frameworks into actionable projects/initiatives that drive meaningful results</li><li>Strong thought leadership including ability to quickly understand critical linkages and implications of program strategies on the business at large</li><li>Excellent program management, written, and organizational skills&nbsp;</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality&nbsp;</li><li>Experienced people leader, growth mindset focused, with ability to manage, develop and motivate a diverse team of colleagues</li><li>Experience in Strategic Planning, Program Management, Project Management, Consulting, and/or Process Transformation supporting a large cross-functional, change-management initiative that supports multiple domains&nbsp;</li><li>Demonstrated control mindset, with preference of previous experience in operational risk and compliance at a Bank</li><li>Knowledge of commercial payments industry &amp; economics advantageous</li></ul>Salary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Director of Governance and Change Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express is seeking a strategic, business‑minded attorney to serve as Vice President &amp; Senior Counsel and primary legal partner to our company’s procurement function, Strategic Sourcing &amp; Business Enablement (SS&amp;BE).&nbsp;In this high‑impact leadership role, you will shape and execute the legal strategy that supports the company’s multi‑billion‑dollar global sourcing portfolio.&nbsp;As a member of the company’s legal department—the General Counsel’s Organization (GCO)—you will lead a team of attorneys and legal professionals, modernize how we deliver legal support, and partner with senior leaders across the company to drive resilient, compliant and efficient supplier relationships.The ideal candidate will bring deep experience leading complex procurement transactions—including outsourcing and technology deals—along with a passion for innovation, legal technology, and the application of AI in legal operations.&nbsp; You will need to be a forward-thinking, relationship-driven leader who can drive change, influence senior stakeholders, and build scalable legal support models for a global enterprise.Key Responsibilities<ul><li>Serve as the primary legal advisor to SS&amp;BE leadership, aligning legal strategy with enterprise sourcing, operational and transformation goals.</li><li>Lead and develop a team of attorneys supporting medium- to high-complexity procurement transactions across diverse categories and jurisdictions.</li><li>Act as an escalation point for complex negotiations and strategic vendor engagements.</li><li>Design and implement scalable legal support and engagement models, including workflows, playbooks, templates and training programs.</li><li>Champion innovation in legal service delivery, including the proactive use of automation and AI to streamline routine contracting and enhance productivity.</li><li>Provide strategic legal guidance on regulatory, compliance and commercial risk issues in vendor relationships and sourcing activities.</li><li>Coordinate closely with the GCO team responsible for supporting third-party risk management to ensure alignment across the sourcing lifecycle.</li><li>Collaborate with stakeholders, including various subject matter experts in GCO, as well as across lines of business, Technology, Global Risk &amp; Compliance and Finance, to support enterprise initiatives and ensure legal alignment.</li><li>Establish engagement models with international GCO teams, alternative legal service providers (ASLPs), and the GCO’s legal shared service center to ensure consistent and efficient global support.</li><li>Represent the GCO in enterprise-wide initiatives focused on procurement transformation.</li><li>Stay ahead of emerging trends in sourcing, contract law, third-party regulations and technology—and proactively apply insights to improve legal strategy and service delivery.</li></ul>Minimum Qualifications<ul><li>J.D. with admission to practice law in the United States</li><li>8+ years of relevant work experience in a law firm and/or in-house corporate legal environment, ideally in an "outsourcing" "technology transactions," "IP transactions" or equivalent practice group.</li><li>Experience structuring, drafting, leading and negotiating complex procurement transactions.</li><li>Demonstrated success managing legal teams and supporting high-value, high-risk commercial engagements.</li><li>Deep understanding of procurement operations, legal risk frameworks, and process optimization.</li><li>Strategic thinker with a passion for innovation, legal technology, and the application of AI in legal service delivery.</li><li>Proven ability to influence and collaborate with senior executives and cross-functional stakeholders.</li><li>Executive presence, excellent communication skills, and a collaborative leadership style.</li><li>Familiarity with global regulatory environments and third-party governance.</li></ul>Salary Range: $220,000.00 to $320,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP & Senior Counsel - Procurement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior.This position is part of the Credit and Fraud Risk Organization, focused on credit risk controls. The role brings an exciting opportunity to define&nbsp;risk management policies for existing American Express customers. This team supports the success of American Express through innovative solutions that help identify and mitigate credit risk throughout the customer lifecycle. The role is highly visible and will require strong collaboration across a variety of functions, including but not limited to Risk, Servicing, Decision Science, Legal, and Compliance, to develop best in class strategies and capabilities to support our customers.Responsibilities:<ul><li>Drive excellence in core risk controls and minimize losses from defaulters, while reducing unprofitable customer disruptions</li><li>Leverage internal and external warning indicators to effectively manage exposure</li><li>Monitor key credit metrics such as transaction declines, account cancellation, write-offs and recoveries, and provide analytical insights to explain trends</li><li>Develop efficient and differentiated customer outreach strategy, embracing ‘digital first’ mindset</li><li>Build the next generation of customer management capabilities</li><li>Close collaboration with functional and servicing partners to profitably manage and maximize customer relationships&nbsp;</li><li>Ensure operational excellence and compliance with regulatory, audit and oversight requirements</li><li>Understand the competitive and macro-economic landscape and proactively identify opportunities in American Express portfolios</li></ul>Minimum Qualifications<ul><li>3+ years of data-driven risk management or analytical experience within the financial services industry&nbsp;</li><li>Bachelor's degree in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, Engineering, or Computer Science</li><li>Blend of analytical skills, process expertise, project management, and relationship-building skills</li><li>Ability to handle large datasets using SAS, SQL, R, Python or another similar programming language</li><li>Thought leadership and solution-oriented mindset</li><li>Ability to think strategically and apply both quantitative methods and business insights to drive results</li><li>Ability to build strong relationships in a cross-functional environment</li><li>Clear, effective written and oral communication skills</li></ul>Preferred Qualifications<ul><li>Advanced degree (e.g., MS, PhD, or MBA) is preferred but not required given a suitable combination of formal education and work experience</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:Our Internal Audit group is seeking a Senior Auditor to assess financial, operational, and technological risks, ensure compliance with regulations, and improve internal controls. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to utilize effective challenge when conducting audit work.Key Responsibilities:<ul><li>Assist team leaders and Senior Managers/Managers in the execution of assigned audit tasks in line with American Express’ Internal Audit Methodology, internal policies and standards, and regulatory expectations throughout the audit lifecycle.</li><li>Evaluate processes under review utilizing professional skepticism; execute audit tests and clearly document test results in accordance with internal policies and procedures.</li><li>Hold walkthroughs with client personnel to understand, assess, evaluate, and document relevant risks and controls.</li><li>Assist team leaders and Senior Managers/Managers with routine client status meetings, audit requests, and other administrative tasks.</li><li>Assist team leaders and Senior Managers/Managers in documentation and evaluation of audit observations, findings.</li><li>Validate management’s corrective action plans to address business-identified issues, audit findings and regulatory remediations.</li><li>Contribute to the development and periodic reviews of analytic control testing and ad hoc analytics, to drive timely risk insights, testing efficiencies and increased audit coverage.</li><li>Develop a strong understanding of American Express' business model, products, services, and organizational units.</li><li>Maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, banking best practices and regulatory expectations.</li></ul><h4>Minimum Qualifications</h4><ul><li>2+ years of relevant audit experience</li><li>Knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle and special reviews.</li><li>Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications.</li><li>Strong written and verbal communication skills to deliver audit deliverables with quality.</li><li>Effectively works independently, within the team and across various teams in a fast-paced environment to drive business results.</li><li>Ability to break-down complex problems into components and solve utilizing complex thought, process and risk/control knowledge.</li></ul><h4>Preferred Qualifications</h4><ul><li>Relevant audit experience within the financial services industry.&nbsp;</li><li>Degree in accounting, finance, business, or another related field.</li><li>Relevant audit and professional certifications (e.g., Certified Public Accountant, (CPA), Certified Internal Auditor (CIA), etc.</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization.</li><li>Audit experience assessing/auditing technology risk management or functions such as: enterprise architecture, technology resilience, employee digital workplace, API management, application development, and IT asset management</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Auditor - Global Risk

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant and Network Services (GMNS) is the Merchant Acquirer, Processor and Marketing partner for millions of merchants around the world who accept American Express Cards.Global Strategy, Operations, and Performance (GSOP) within GMNS powers day to day operations, delivering exceptional merchant &amp; partner experiences, while supporting GMNS in achieving its long-term goals.This exciting role sits in Global Field Effectiveness &amp; Enablement (GFEE) within GSOP that delivers business critical, innovative, actionable insights, tools, and recommendations to drive decision making, merchant acquisition, retention, and satisfaction.This is an excellent opportunity for an individual to gain deep knowledge of &amp; expertise in the US Merchant business specifically in Partner Acquisition space, the fastest growing acquisition model, and shape strategy to increase acquisition effectiveness, maximize investment returns and improve marginsThe candidate should have strong technical, analytical, and project management skills, be detail oriented and be able to collaborate with colleagues in other markets. The role includes leading projects that involve partnering with multiple stakeholders, working with large datasets to generate insights, and understanding impacts to key GMNS business metrics.Responsibilities:<ul><li>Drive data analyses and deep dives to deliver business insights and drive in-year benefit and long-term strategy</li><li>Evolve and transform existing processes to drive business value and increase the agility and effectiveness in the way we and our partners work</li><li>Support business planning for key scorecard metrics</li><li>Partner with various teams in GMNS to optimize alignment of best practices and understand / deliver on shared objectives</li></ul>Minimum Qualifications<ul><li>Strong analytical &amp; technical skills, ability to interpret data and understand complex processes with the goal to provide meaningful insights to inform business planning and strategy</li><li>Advanced SQL &amp; Microsoft Excel skills with experience in coding on LUMI </li><li>Clear and concise with written and verbal communication. Strong presentation skills</li><li>A highly motivated individual with excellent project management skills</li></ul>Preferred Qualifications<ul><li>Bachelor's degree preferred</li><li>Advanced programming expertise using MLS / Python</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Business Development

Senior Auditor - Global Commercial Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The&nbsp;Executive Protection Agent (EPA) is responsible for providing the physical protection and security of the Company's senior leaders by monitoring their business agendas, travel itineraries and event attendance. Although the EPA will perform executive protection duties, there are numerous administrative responsibilities. The EPA also manages oversight of corporate events, security staffing, event staffing, liaison and connectivity with all internal Global Security personnel.How will you make an impact in this role?<ul><li>Provide executive protection and other security-related functions for American Express senior leaders during domestic and/or international assignments.</li><li>Conduct and oversee protective advance and event security planning with security teams globally.</li><li>Transport senior leaders to events and appointments.</li><li>Respond to emergencies and perform appropriate medical aid as required.&nbsp;</li><li>Act as an intermediary between events staff and external security personnel to ensure cohesive corporate event coverage in all regions.&nbsp;</li><li>Administer special projects and EP/Event field support duties. &nbsp;This support will assist AmEx Global Security personnel performing executive protection functions worldwide.</li><li>Contribute to global security related to executive protection (EP) and event assignments, to include managing EP event costs. - Communicate vulnerabilities or safety concerns in a timely manner and provide effective resolutions.</li><li>Complete incident reports, expense reports, medical treatment reports, and other administrative requirements.</li><li>Assist with data entries&nbsp;and reports associated with executive protection.</li><li>Operate and maintain protective operations and communications equipment.</li><li>Promptly identify and escalate deficiencies/failures.</li><li>Clearly communicate highest priority operational and administrative matters to office leadership and facilitate timely resolutions.</li><li>Other duties, as assigned.</li><li>On-call 24/7/365.</li></ul>Minimum Qualifications:<ul><li>Extensive knowledge of administrative and operational computer and devices applications</li><li>Must obtain a New York State armed guard license and an HR218</li><li>Must be qualified to obtain a TSA/ASO certification. Support for this certification is available</li><li>Experience in Executive Protection, and former law enforcement experience</li><li>Executive office experience, the ability to handle competing priorities and strong people leadership skills</li><li>Possess valid US driver's license</li><li>Possess knowledge of IT systems and common computer applications</li><li>Required to maintain a high level of confidentiality and loyalty to the corporate brand</li><li>Proven self-starter with excellent time management, problem solving, and decision-making skills</li><li>Excellent interpersonal skills to be able to interface effectively with all levels of management and business partners. - Effective written/verbal communication skills</li><li>Ability to prioritize and effectively communicate requirements to AmEx executives and Global Security leadership. - Demonstrated people leadership</li><li>Ability to foster positive relationships with internal and external partners</li><li>Project management experience</li><li>Manage diverse tasks and prioritize administrative workload with minimal direction</li><li>Excellent organizational and follow-up skills with a high degree of attention to detail</li><li>A high degree of energy and flexibility; proactive, self-motivated assertive and creative drive</li><li>Operate in a fast paced and stressful environment</li></ul>Preferred Qualification:<ul><li>A College/University degree</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Executive Protection Agent

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.General Counsel’s Organization:&nbsp;Where great legal minds influence global business strategy.&nbsp;As a&nbsp;member of the&nbsp;Global Technology, Cybersecurity, Procurement and Real Estate Law Group&nbsp;of the General Counsel’s Organization, the Director &amp; Counsel – Third Party Risk Management will provide legal support to business and legal colleagues related to third party risk management&nbsp;legal issues&nbsp;around the world.&nbsp;&nbsp;&nbsp;Role &amp; Responsibilities:&nbsp;Collaborate with colleagues around the world on&nbsp;third party risk management.&nbsp;<ul><li>Provide legal support and strategic advice related to third party risk management, including to the third-party risk management program, the enterprise risk management oversight team, and compliance and audit functions.&nbsp;&nbsp;&nbsp; </li><li>Advise on global third-party risk management and outsourcing regulatory requirements. </li><li>Monitor and advise on global emerging outsourcing, cloud computing and third party risk management regulatory requirements and trends.&nbsp; &nbsp;</li><li>Support lobbying efforts related to proposed outsourcing and third party risk legislation. </li><li>Assist in the development of American Express strategy and policies related to third party risk management, including strategy for managing non-traditional relationships, affiliates, joint ventures, and FinTechs. </li><li>Support the third party risk management team activities associated with venture capital investments, mergers, acquisitions, divestitures, joint ventures, and other similar corporate transactions. </li><li>Prepare and support the delivery of internal training on third party risk issues. </li><li>Build positive working relationships across the legal department, business and third party risk teams and build relationships with external industry and trade groups. </li><li>Implement and improve methods for legal knowledge management within the team.&nbsp;</li></ul>Minimum Qualifications:<ul><li>J.D. with eligibility to practice law in New York, Georgia, Florida, or Washington D.C. </li><li>&nbsp;5+ years of work experience involving third party risk management issues in a law firm and/or in-house corporate legal environment</li><li>Experience with laws governing financial institution third party risk management, including the Gramm-Leach-Bliley Act, OCC Third Party Risk Management Guidance, and EBA Guidelines on Outsourcing Arrangements </li><li>Experience drafting and negotiating commercial contracts&nbsp;</li></ul>Preferred Qualifications<ul><li>Strong interest and/or experience in third party lifecycle management and emerging technology </li><li>Strong analytical and problem-solving skills </li><li>Ability to communicate complex issues clearly and persuasively </li><li>Demonstrated experience in gaining credibility, managing expectations, and developing strong working relationships with legal colleagues and clients</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director & Counsel, Third Party Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This Senior Manager will be responsible for product management of existing Plan It and Lending Expansion partnerships. This critical position will directly manage the relationship with the external partners as well as own the internal end-to-end product management of these distinct products. This externally facing role requires an operationally sound manager who thrives in a multi-faceted environment.&nbsp;Primary responsibilities:<ul><li>Manage and optimize existing Plan It product integrations at external partner sites for Delta Air Lines and Amex Travel&nbsp;</li><li>Manage the decline referral partnership with Credit One Bank Strengthen operational programing and control management </li><li>Deliver timely product reporting and insights for internal and external parties and maintain a pipeline of go-forward partnership opportunity analytics to understand trends and opportunity areas</li><li>Determine UX and product roadmaps to drive higher adoption in partner channels</li><li>Represent partnership products in relation to wider Plan It and Lending Expansion initiatives</li></ul>Qualifications<ul><li>Understand the importance and demands of partner management </li><li>Ability to influence and build alignment across lines of business and support groups</li><li>Self-motivated with ability to prioritize complex project priorities</li><li>Bachelor’s Degree plus 4+ years of total experience.</li><li>Operational experience managing third-parties is a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior. At the manager level, the employee does not have a people leadership role but is often viewed as an emerging expert in the field. Focuses on resolution of complex problems. Conducts analyses, recommends changes to policies, and establishes procedures that affect immediate organization.This position is part of Credit and Fraud Risk Organization, focused on Commercial New Accounts Underwriting.&nbsp;The role brings an exciting opportunity to innovatively define Client and Card Member Onboarding experience while reducing the early tenure credit losses for Middle to Large and Global Clients. The role is highly visible and will require strong collaboration across a variety of functions, including but not limited to Risk, Technology, Decision Science, Product, Marketing, Sales etc to develop best in class strategies and capabilities to support our customers&nbsp;&nbsp;Specific responsibilities include:<ul><li>Own end to end capability roadmap for transformation of existing Client acquisition journeys</li><li>Conduct data analysis for quantitatively designing profitable Client/Card Member acquisition frameworks and strategies with a keen focus on portfolio growth</li><li>&nbsp; Manage data strategy, data contribution policy, and relationships with strategic third-party data providers</li><li>Identify, evaluate, and integrate new data sources and capabilities into decision-making</li><li>Lead with an external focus, track developments in the marketplace to understand industry best practices</li><li>Develop and continuously enhance policies, processes, and controls for mitigating credit risk exposure and preventing fraud</li><li>Continuously monitor new account performance and react quickly to potential/emerging issues</li><li>Collaborate with colleagues across the enterprise to leverage partnerships, data, and services to drive innovative solutions to business challenges </li><li>Maintain an effective control environment and respond to operational breakdowns with discipline</li><li>Effectively communicate strategies to a broad spectrum of audience including senior leadership</li><li>Drive operational excellence and ensure full compliance with regulatory requirements</li></ul>Required Qualifications:<ul><li>Bachelor's degree (e.g., MS, PhD, or MBA) in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, Engineering, or Computer Science</li><li>Blend of analytical skills, process expertise, project management, and relationship-building skills</li><li>Ability to handle large datasets using SAS, SQL, R, Python or another similar programming language</li><li>Thought leadership and solution-oriented mindset</li><li>Ability to think strategically and apply both quantitative methods and business insights to drive results</li><li>Ability to build strong relationships in a cross-functional environment</li><li>Clear, effective written and oral communication skills</li></ul>Preferred Qualifications:<ul><li>Advanced degree is preferred but not required given a suitable combination of formal education and work experience</li><li>Credit/Fraud risk management experience and understanding of credit lifecycle is preferred</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

424 Full Time Jobs in Parsippany-Troy Hills, NJ, USA