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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Colleague Experience Group (CEG) – our internal Human Resources function – has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The CEG&nbsp;team is looking for an Executive Administrative Assistant (EA) to provide administrative support for up to three VPs. The EA is a critical member of the team who provides organizational support and ensures that the team's logistical needs are met and helps to promote a positive atmosphere and work culture.&nbsp;This role will be based at the Amex Tower in New York CityHow will you make an impact in this role?<ul><li>Be a scheduler: maintaining calendars using a high level of integrity, managing across senior leaders of American Express.&nbsp; Proactively and independently review calendar for conflicts that might occur in future weeks and make necessary adjustments.</li><li>Be a communicator: serve as the initial liaison for internal and external senior leaders.</li><li>Be a team member:&nbsp; actively participating in team meetings, managing organization charts and also maintaining departmental distribution lists.</li><li>Be an influencer: assisting peers with process-related questions and best practices.</li><li>Be an inventory manager: managing departmental assets, supplies &amp; services procurement and other administrative support tasks.</li></ul>Minimum Qualifications:<ul><li>Experience: Track record as an administrative assistant.</li><li>Attention to Detail: Excellent organization and prioritization skills with strong attention to detail and accuracy, particularly calendaring.</li><li>Executive communication: Demonstrated ability to interact with leaders and stakeholders in a way that represents the team well and handle confidential and sensitive information with discretion and integrity.</li><li>Sound judgement: Able to juggle the multiple day-to-day responsibilities of the office and prioritize appropriately.</li><li>Proactivity: Ability to take the initiative to anticipate the needs of the management team.</li><li>Calm under pressure: Ability to stay in control of a complex workload and with a sense of urgency when needed.</li><li>Office Skills: Highly proficient Outlook, Excel, Word and PowerPoint.&nbsp;</li></ul>Preferred Qualifications:<ul><li>Amex Solutions: Knowledge of Platforms such as Concur, Reserve, Cisco/WebEx, Ariba, Navigator, Payroll, TechCare) preferred.</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Executive Administrative Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Corporate Affairs &amp; Communications (CA&amp;C) department serves as the voice of and for American Express, with responsibility for Public Affairs &amp; Media Relations, Colleague Communications, Corporate Sustainability, and Social Media. Within CA&amp;C, the Corporate Communications team handles communications for American Express’ business strategy and financial performance, brand, community-focused initiatives, policy activities and regulatory compliance, along with owned external content. This role will report directly to the SVP, Corporate Communications.The Vice President Content, Enterprise will lead the team responsible for American Express’ external corporate content strategy and will play a pivotal role in crafting and telling our company’s story. This role on the Corporate Communications team is an exciting opportunity to drive innovation in how American Express communicates its key priorities and initiatives related to customers, colleagues and communities with the public.The person in this role will be responsible for editorial planning for American Express’ external channels to ensure our stories are told in an inspiring and engaging way. This person will lead the American Express Newsroom and corporate website; and will work closely with the Colleague Communications team to connect our internal and external storytelling.The Vice President Content, Enterprise will be a highly experienced content and social media strategist with excellent copy-editing skills as well as a passion for the American Express brand, a deep understanding of the changing editorial and social environment, a keen eye for identifying compelling story angles that showcase the unique attributes of our company and its culture, a collaborative attitude, and the ability to think creatively and drive results. Responsibilities:<ul><li>Develop and drive strategy for social and content across all American Express’ enterprise external channels, partnering with international social to ensure consistent voice and messaging.</li><li>Overseeing the creation and curation of completing, high-quality content for all social media platforms (LinkedIn, X, Instagram, TikTok, etc.) as well as American Express Newsroom and Website. </li><li>Collaborate with marketing, PR, compliance, legal and risk teams to ensure messaging aligns with brand values and regulatory standards.</li><li>Continue to evolve the American Express Newsroom and corporate website. </li><li>Lead editorial planning meetings for the company’s newsroom, working with a wide range of partners, including the internal Colleague Communications team.</li><li>Establish the external voice, tone and identity of the American Express Newsroom; create editorial guidelines and processes, including content style guides.</li><li>Experience working in a highly regulated industry.</li><li>Take an analytical-based approach to communications and measuring impact. Continuously optimize strategies based on data-driven insights. </li><li>Remain up to date with emerging platforms, trends, and best practices across editorial/content and social media, and regularly share your perspective.</li><li>Manage budget and several outside agencies who provide support on the creation and monitoring of content and social media. </li></ul>Minimum Qualifications<ul><li>10-15 years of experience.</li><li>Strong knowledge of digital and social media communications, preferably with a large global multi-national brand.</li><li>Superior writing and editing skills, and attention to detail.</li><li>Experience producing inspiring content and campaigns for a large/global organization.</li><li>Ability to develop and write compelling material, often on short deadlines.</li><li>Know how to package a story and understand the importance of visual elements.</li><li>Mastery of multiple form factors, including video, podcast, short-form/ long-form and social.</li><li>Strong time management and project management skills, and ability to lead multiple projects while meeting tight deadlines.</li><li>Exceptional collaboration skills and an ability to build relationships with a wide range of internal partners.</li><li>An effective leader with excellent judgment and people management skills.</li><li>Proven track record for developing and executing programs that have driven tangible results.</li><li>Willingness to dive into new opportunities and work with a "no task is too small" attitude.</li><li>Always thinking "how can we do this better?"</li></ul>Preferred Qualifications<ul><li>Experience working in a highly regulated industry </li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Vice President Content Enterprise

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The AIM (Analytics,Investment &amp; Marketing Enablement) team – a part of GCS Marketing– is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth. The Manager will be responsible for executing&nbsp; monthly/quarterly campaigns, partner management &amp; leadership updates. They will be responsible for a wide range of run the business and strategic initiatives aimed at driving profitable growth through Expense Management acquisitions. The ideal candidate is able to drive strategic decision making and execute new strategies via advanced analytics, disciplined test &amp; learn experiments, and effective partnership. The position is part of a highly collaborative environment, and the Manager will partner closely with Marketing and Sales teams based primarily in New York.How will you make an impact in this role?The roles and responsibilities of the position would include but not be limited to:<ul><li>Build and maintain strong relationships with key partners in Marketing and Sales to understand business objectives/challenges and provide forecasting and solutions</li><li>Partner with numerous teams in AIM, Marketing, Sales, modelling, Finance and act as a liaison to drive innovation and identify areas of opportunity</li><li>Develop actionable data-driven insights through a deep understanding of commercial business, how expense management fits into it and its data</li><li>Understand the cardmember value framework for Expense Management and independently drive enhancements and optimizations on the same</li><li>Independently manage cross-collaboration among marketing, sales, finance, capabilities and modeling teams to ensure targeting strategies are appropriately incorporated and deployed/tracked in a timely manner</li><li>Drive leadership discussions on updates on modelling, marketing strategies &amp; risk&nbsp;</li></ul>Minimum Qualifications:<ul><li>Excellent communication and interpersonal skills, and ability to build and retain strong working relationships</li><li>Ability to interact effectively and deliver compelling messages to business leaders across various band levels</li><li>Demonstrated ability to work independently and across a matrix organization partnering with cross-functional teams and external vendors to deliver solutions at top speed</li><li>Demonstrated ability / proven track record of striking balance between thought leadership and converting business needs into analytical plans</li><li>Strong analytical/conceptual thinking acumen to solve business problems and articulate key findings to senior leaders/stakeholders in a succinct and concise manner</li><li>Ability to project-manage effectively and manage several concurrent projects through collaboration across teams.</li></ul>Preferred Qualifications:<ul><li>Expertise in PySpark/Python/SQL is preferred.&nbsp;</li><li>Master’s degree in a quantitative field (e.g. Statistics, Engineering, Physics, Mathematics, Economics) or business field preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;

Manager-Data Science

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The overall scope of the Merchant Communications Solutions team is to provide effective consultation and execution support for global Business to Business (B2B) strategies. We support merchant communication and services through thoughtful consultation and strategic partnerships with marketing and product teams across the globe.&nbsp; As a Manager within Merchant Communications Solutions, the successful candidate will be responsible for leading team members, based out of US. This team is responsible for developing strong partnerships with a variety of constituents across enterprise teams including Merchant marketing, commercial and ECMX, to consult on marketing &amp; segmentation strategies for various Merchant communication plans, and ensure those strategies are executed and implemented into effective segmentation architecture and flawlessly delivered to market.&nbsp; Lead and develop colleagues whilst providing both strategic and day-to-day guidance &amp; support as part of ECES objectives to drive flawless delivery and process transformation. Successful candidate would provide comprehensive marketing campaign consultation, solution design and execution services to Marketing partners across US &amp; International regions, to enable customer &amp; merchant segmentation, targeting &amp; eligibility lists, in support of American Express’ strategic priorities. Understand Merchant marketing strategies, provide campaign segmentation consultation to enable those strategies, and ultimately ensure effective delivery to market. Collaborate with key stakeholders including Marketing, Product, Technologies, GCO/Legal, Compliance and Operational Excellence to align on campaign objectives, feasibility and overall operational risk - ensuring we can deliver on the promise to our customers. Monitor and analyze data, assess trends and determine actions to optimize business and operational performance. Partner with MarTech Product teams and other stakeholders to identify and implement process transformation opportunities across the marketing lifecycle – with a focus on driving speed to market, agility and improved quality metrics. Build internal &amp; external Marketing Operations (MarOps/MarTech) expertise - understand the possibilities/nuances of AXP MarTech products, processes &amp; capabilities available to our marketing partners. Provide outstanding customer service to marketing colleagues across the enterprise.Minimum Qualifications<ul><li>Responsible for Consultation and execution of Targeting &amp; Eligibility lists for B2B Merchant strategies with 100% Quality &amp; Timeliness</li><li>Excellence in stakeholder management skills to build strong partnerships with a wide range of stakeholders.</li><li>Must have a positive, collaborative leadership style with colleague and customer first approach.</li><li>Prior Experience of marketing operations and/or Merchant data strongly preferred.&nbsp;</li><li>Consistent record of driving results in a fast-paced environment with a customer-first mindset.</li><li>Ability to recognize issues quickly and determine how to get a resolution through creative and efficient problem solving.</li><li>Ability to put enterprise thinking first, connect the role’s agenda to company priorities and balance the needs of customers, partners, colleagues &amp; shareholders.</li><li>Strong Program Management, analytical &amp; problem-solving skills.</li><li>Bachelor’s or master’s degree in information technology, Computer Science, Information Security, or any other relevant qualification.</li><li>4 to 5 years of relevant work experience.</li><li>Understanding of application architecture and technology infrastructure preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager, Marketing - Merchant Communications

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium, and Large Enterprises. We are in the business of helping our clients get business done! Accelerating sales and driving profitable charge volume growth are crucial for the success of the organization. The Sales Enablement team is instrumental in driving these objectives. The Senior Manager will play a critical role supporting the development of growth and data-driven strategies to improve Sales portfolio performance and drive execution, while working alongside senior leadership within GCS. The ideal candidate should demonstrate creativity, curiosity, and passion for dealing with large amounts of data and converting it into valuable, actionable information. We seek a thought-leader and a problem-solver who can blend business, technical, and industry standard methodologies when it comes to developing data-driven solutions. The position will provide consultative support to the GCS Sales leadership team through development of analytical solutions. While also highlighting trends, risks, and opportunities to enhance business decision-making processes, while working very closely with Sales, Marketing, Finance, Technology, and Capabilities partners to drive Sales growth. The incumbent will lead a team of data scientists to design, develop, and test ML-derived solutions that deliver higher client engagement and improve efficiency. The role is positioned at a unique intersection of analytics and informing business outcomes. This is a fast-paced environment requiring a mix of strong relationship skills, passion for applied data science, people leadership, and a singular focus on excellence.Responsibilities:<ul><li>Lead Data Science Projects: Design, develop, and implement predictive and explanatory analyses that address critical business problems, leveraging expertise in classical machine learning, NLP, generative AI, and other areas. Strengthen forecasting, refine incentive plan designs, and identify gaming behaviors </li><li>Drive Analytics: Create world class analytics and add valuable insights to inform strategy. Develop actionable insights into Sales and client behavior, and introduce new approaches to transform complex behavioral data, and influence decision-making and strategic direction across the organization </li><li>Develop Modeling Capabilities: Hands-on experience with popular frameworks like TensorFlow, PyTorch, Transformers, etc., focusing on scalability, performance, and interpretability </li><li>People Leadership: Lead a team of high-performing data scientists </li><li>Collaborate Across Teams: Establish and maintain close relationships with key cross-functional partners to understand business strategies, develop goals, and address opportunities </li><li>Develop Scalable Solutions: Architect and deploy robust, efficient, and scalable data pipelines and modeling solutions using cloud-based technologies (e.g., Lumi) and programming languages like Python, Spark, etc. </li><li>Lead Innovation Through External Perspective: Research emerging trends and advancements in machine learning, deep learning, NLP, and generative AI; apply this knowledge to solve complex problems; translate theoretical advances into practical, scalable solutions that drive the business forward. Challenge status quo, innovate, and harbor strong curiosity </li><li>Define Performance Indicators: Lead analytics and measurement across key performance indicators. Own key stakeholder and executive level communications on progress of committed initiatives, including provision of automated monthly measurement focusing on specific strategic initiatives </li><li>Communicate Insights Optimally: Present findings, recommendations, and results successfully to both technical and non-technical audiences, including executive leadership, via clear reports, visualizations, and presentations, to enable data-driven decision making</li></ul>Minimum Qualifications:<ul><li>3-4 years of relevant work experience </li><li>Bachelor’s Degree required, preferably in a quantitative field (e.g., Economics, Finance, Computer Science, Mathematics/Statistics, Engineering) </li><li>Strong analytical and conceptual thinking acumen, with demonstrated ability of translating complex, unstructured business problems into mathematical programming models. Leverage external insights and tools (from academia or other industries) where needed </li><li>Capable of articulating key findings to senior leadership and stakeholders, leveraging insights to influence business decisions </li><li>Familiarity with machine learning libraries and frameworks (e.g., Tensorflow, PyTorch, scikit-learn) and experience applying algorithms to real-world business problems </li><li>High proficiency in Python/SQL is required&nbsp;</li><li>Proficiency in analytical and statistical tools (e.g., Hive, PySpark, scikit-learn etc.) is required </li><li>Experience in Big Data environment, inclusive of data mining techniques and data processing. Ability to address performance issues and to manipulate both structured and unstructured data </li><li>Proven experience with data visualization and reporting tools (e.g. Matplotlib, seaborn, PowerBI) </li><li>Proficiency with industry recognized ETL methods, processes and standards </li><li>Advanced knowledge of Microsoft Office Suite (Excel pivot, macros, deck-writing) </li><li>Strong communication skills, capable of explaining analyses in audience-appropriate terms </li><li>Ability to work independently as well as collaboratively in a dynamic, cross-functional environment, with a strong attention to detail and passion for learning</li></ul>Preferred Qualifications:<ul><li>Masters/PhDs in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Mathematics, Physics, Operation Research, Engineering and etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques</li><li>2+ years’ experience of applying machine learning techniques to real business problems</li><li>Experience leading teams</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager - Data Science

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.Enterprise Platforms are engines of growth for the company providing capabilities that power almost all key customer facing experiences to our Credit Card, Loan and Banking customers. One of key objectives Enterprise Platforms are driving at is develop a best-in-class Product Catalogue that would enable American Express to launch new customer facing products and experiences with unparalleled flexibility and dramatically improved speed to market globally across all countries American Express operates in.Our mission is to accelerate the pace of financial innovation and build new financial products for American Express at unprecedented speed by streamlining the process of launching and iterating on financial products.As a Full Stack Engineer, you will be responsible for building compelling user interface as well as backend APIs for integrating with dozens of internal systems. These interfaces power user journey for internal users that create new customer experiences, determine pricing and create/manage marketing offers. You will achieve this using latest and greatest open-source technologies and frameworks that facilitates developer productivity without compromising on quality at enterprise scale.&nbsp;&nbsp;You’ll apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders&nbsp;on a daily basis&nbsp;to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions.&nbsp;Our engineers are expected to involve themselves in the full product lifecycle and share their opinions&nbsp;about the direction of our products.&nbsp;Are you passionate around solving business problems through innovation and sound engineering practices?Here is what you can expect to do in this role:<ul><li>Function as senior member of an Agile scrum team helping drive consistent development practices (tools, testing, common components, and documentation).</li><li>Spend ~50% of time writing code and testing, and remainder of time managing team and stakeholders through ongoing product/platform release sprints</li><li>Analyze/refine business features and user stories with Product Owner to support design and build activities.</li><li>Develop new user-facing features using React.js</li><li>Translate designs and wireframes into high quality code</li><li>Take the API first approach to all development and build those APIs for zero touch consumption</li><li>Build reusable cross platform components, front-end libraries&nbsp;and back end API's</li><li>Collaborate with engineering teams: find opportunities to educate and learn from other mobile &amp; web engineering teams&nbsp;</li><li>Develop deep understanding of tie-ins with other business processes and provider/consumer systems </li><li>Take ownership ­­­and responsibility for the quality of the code from development to production</li><li>Perform peer code reviews, making deliberate short and long-term design decisions and keeping constant focus on clearing technical debt items in the backlog </li><li>Manage and mentor team of junior and senior engineers through ongoing sprints</li><li>Research and apply leading UI and API technologies and libraries that enable agile product development.</li><li>Implement the best-in-class software practices that produce maintainable code, including usability patterns, code style conformity, integration, unit testing, and code review.</li><li>Works closely with product owners on blueprints&nbsp;and quarterly planning of feature sets </li><li>Communicate with stakeholders and business partners on the solution and the implementation aspects at the technical and/or functional level appropriate for the situation</li><li>Seek continuous improvement in ways or working and delivery of quality software by participating in and acting on sprint and product increment level retrospectives</li><li>Influence team members with innovator mindset and demonstrated risk taking</li></ul>Minimum Qualifications:<ul><li>6+ years of backend software development experience (Java preferred)</li><li>3+ years of development experience with front-end technologies and frameworks</li><li>Recent experience in developing front-end applications using React and Redux.</li><li>Proficiency in JavaScript ES6 including DOM manipulation and the JavaScript object model</li><li>Passion for learning new technologies, industry trends and deep technical curiosity</li><li>Demonstrated experience in Agile development, application design, software development, and testing</li><li>Collaborative work ethics to thrive on peer support and taking pride in of products and capabilities delivered as a team</li><li>Ability to act as a change agent in rapidly evolving business requirements and platform roadmap</li><li>Should have worked on RESTful API design and implementation. </li><li>Ability to balance priorities and break down complex problems to manageable chunks that can be delivered incrementally</li><li>Must be willing and able to express new ideas, concerns and opinions directly to wider team including tech and business partners in team meetings in person or video/tele conferencing.</li><li>Strong experience with at least one NoSQL databases (Couchbase is preferable)</li><li>Experience with using design language systems or similar</li><li>Practitioner level understanding of CI/CD process and tools like – Git, GA, Docker, Jenkins, XL Release etc.</li><li>Good communication skills - able to explain technical concepts to designers, product managers and business partners in ways that are meaningful to them</li><li>Expertise in one or more automated testing tools such Sauce labs, TestNG, Selenium, etc.</li><li>Experience with one or more logging and monitoring tools like Splunk, Dynatrace, Prometheus</li><li>Experience with BDD, TDD and/or ATDD</li></ul>Preferred Qualifications:<ul><li>OpenAPI 3.0 and Swagger documentation</li><li>Experience developing Data Driven Dynamic UIs using libraries/frameworks like react-jsonschema-form</li><li>Experience with one or more rules engine related libraries/frameworks for frontend (json-rules-engine) and backend (Drools)</li><li>Contributions to open-source or reusable libraries</li><li>Event Driven and Reactive Programming (Vert.X or Spring Webflux) experience</li><li>Experience of writing cloud native applications using OpenShift and Docker containers</li><li>Strong analytical skills and knack of looking for non-obvious solutions</li><li>Domain knowledge of Payments and/or Financial products</li><li>Experience building microservices using domain driven design</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Software Engineer - GAR

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.&nbsp;The objective of the Technology Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Technology to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.Technology is looking for an Analyst of Risk ID, Assessment, Testing &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Analyst, Technology Risk ID, Assessment, Testing &amp; Reporting will:<ul><li>Assist in additional identification specific risks throughout business processes and systems (along with business process owners)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify certain areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support thematic risk reporting (levels, trends, causes)</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support risk management practices within the business</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Maintain risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: &nbsp;<ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC]</li></ul>Preferred Qualifications: &nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li></ul>ORMCMAnnual Range: $70,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Sr Assoc-Tech Risk & Control

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology of #TeamAmex.We are seeking a Senior Engineer to lead the design and development of a scalable, secure, and modern framework that streamlines onboarding and supports development teams across multiple business units within Amex—scaling to meet future demands. You will architect and implement modern API-driven services, application components as per enterprise standards. The role involves advancing ACE Studio Platform and associated components (e.g., Process Engine, Case Management, Core APIs, RPA, and Work Management) with a focus on performance, availability, and maintainability. You'll drive the development of ACE Framework and Platform components, self-service tools, and real-time analytics to enhance operational efficiency and reduce cost. Ideal candidates will demonstrate deep experience in cloud-native development, distributed systems, enterprise integration, and feature scalability to meet enterprise-wide modernization goalsAt the core of Software Engineering:&nbsp;Every member of our team must be able to demonstrate the following technical, functional, leadership and business strengths, including:<ul><li>Agile Practices</li><li>Product Attitude</li><li>Analytical Thinking</li><li>Business Product Knowledge</li></ul>Responsibilities:<ul><li>Design, build and manage enterprise platform and frameworks for Process Management, Case Management, Work Management, Process Mining</li><li>Designing, developing, and supporting shared technology services used by the enterprise</li><li>Leading a small team of Java &amp; Devops engineers</li><li>Taking your place as a core member of an agile team driving the latest development practices</li><li>Writing code and unit tests, working with API specs and automation</li><li>&nbsp;Finding opportunities for adopting new technologies&nbsp;</li></ul>Qualifications:<ul><li>Preferably a BS or MS degree in computer science, computer engineering, or other technical field</li><li>8+ years of hand on software development experience</li><li>Experience in Process Management, Case Management, Work Management is required.</li><li>Experience in leading and driving overall project is required</li><li>Programming Languages and Frameworks – Hands on experience in some or all the following is preferred:</li><li>Java, Python, Gihub Actions, Helm Chart, Istio Service Mesh, Envoy, Docker, Kubernetes, OpenShift, gRPC, JSON, CouchBase, Consul, Jenkins, , Elastic Stack, Kafka, Spark, Git, RDBMS like Postgres SQL, Springboot, multi-threaded programming, Maven, Gradle, JUnit</li><li>Experience in Platform Engineering is preferred</li><li>Experience in Automations, AI / ML driving cost savings is preferred</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and exploit them to their optimal potential</li><li>Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability.</li><li>Strong experience in applications with high throughput and performance</li><li>Experience with micro services architectures and service mesh technologies is preferred.</li></ul>Annual Range: $120,000.00 to $210,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Senior Software Engineer - Java - Enterprise ACE Platform

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Technology Control &amp; Compliance is seeking an experienced and strategic Director – First Line of Defense (1LOD) Compliance professional to lead our efforts in ensuring all technological &amp; cybersecurity operations, systems, and innovations within the bank adhere to applicable laws, regulations, and internal policies.This role is responsible for developing, implementing, and overseeing the bank's 1LoD technology &amp; cybersecurity compliance change program, ensuring adherence to a complex array of global and domestic laws and regulations, industry standards, internal policies, and bridging the gap between technological advancement and regulatory imperatives. The ideal candidate will possess a deep understanding of cybersecurity &amp; technology industry frameworks, banking &amp; financial regulations, and risk management principles. You will be a proactive leader, capable of translating complex regulatory requirements into actionable compliance strategies and fostering a culture of security and compliance throughout the organization.Key Responsibilities:<ul><li>Strategic Leadership:&nbsp;Develop and execute the enterprise technology &amp; cybersecurity compliance change strategy, aligning with business objectives and evolving regulatory requirements (e.g., FFIEC, GLBA, Dodd-Frank, OCC bulletins, FRB guidance, GLBA, NYDFS, GDPR, CCPA, etc).</li><li>Regulatory Interpretation &amp; Implementation:&nbsp;Monitor, interpret, and disseminate information on new and updated technology and cybersecurity regulations, laws, and industry standards relevant to the financial &amp; banking sectors. Translate these requirements into practical, implementable controls and policies. Conduct a gap analysis of the current control framework against new regulatory requirements and drive the action required to achieve adherence.</li><li>Emerging Technology Compliance:&nbsp;Proactively assess and provide guidance on the compliance implications of adopting new and emerging technologies (e.g., AI/ML, blockchain, RPA, advanced analytics).</li><li>Advisory: Proactively identify and assess technology &amp; cybersecurity compliance risks inherent in products, services, processes, and controls.</li><li>Countermeasures: Consult with business leadership and second line compliance to design and implement effective controls and mitigation strategies.</li><li>Assurance: Support the execution of business-level compliance risk assessments and control self-assessments.</li></ul>Qualifications:<ul><li>7–10+ years of compliance, legal, or regulatory advocacy &amp; industry engagement experience within a financial institution, preferably in a business-aligned or first line of defense role.</li><li>Deep expertise in banking regulations and compliance frameworks, including but not limited to:</li><ul><li>Gramm-Leach-Bliley Act (GLBA)</li><li>NYDFS Cybersecurity Regulation (23 NYCRR Part 500)</li></ul></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FFIEC IT Handbooks (e.g., Operations, Audit, Development and Acquisition, Business Continuity, Outsourcing, Cybersecurity)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OCC Bulletins and Consent Orders related to technology·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FRB guidance on technology risk management·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Global and domestic data privacy regulations (e.g., GDPR, CCPA, state-specific privacy laws) ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operational Resilience frameworks (e.g., from FRB, OCC, FDIC, other supra-national and national regulatory bodies).<ul><ul><li>NIST Cybersecurity Framework (CSF)</li><li>ISO 27001/27002</li><li>PCI DSS (if applicable)</li></ul><li>Proven experience in developing, implementing, and managing Technology &amp; Cybersecurity compliance programs in a complex organizational environment.</li><li>Strong understanding of IT governance, risk, and control frameworks (e.g., COBIT, ITIL, NIST, CRI Cyber Profile).</li><li>Sound understanding of various security technologies (e.g., SIEM, DLP, IDS/IPS, WAF, endpoint security, cloud security).</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Exceptional written and verbal communication skills, with the ability to effectively communicate complex technical and regulatory information to both technical and non-technical audiences, including senior leadership and regulators.</li><li>Proven ability to manage competing priorities in a complex, matrixed environment</li></ul>Preferred:<ul><li>Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Law, or a related field. </li><li>Advanced degree (e.g., JD, MBA, MPA) or professional certifications such as CRCM, CISSP, CISM, CISA, CRISC, CGEIT. </li></ul><ul><li>Experience working with compliance technology tools and issue management systems.</li></ul>Annual Range: $170,000.00 to $255,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Tech Compliance Regulatory Change Management (Banking Regulations/ First Line of Defense (1LOD))

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Data Strategy team within Credit &amp; Fraud Risk evaluates and rationalizes Credit bureau and other external data to address business problem statement, improve risk decisions and customer experiences across the credit and fraud lifecycles. The team also serves as a critical channel for the exploration of new data opportunities for the firm.The Senior Analyst will be part of the US Commercial Data Strategy &amp; Analytics team. This team is dedicated to optimizing the value of existing commercial data by continuous data rationalization and explore new/orthogonal data products to address blind spots from traditional credit bureau data that will help uplift credit decisions. The candidate will lead collaboration with our strategic risk partners, legal, compliance and help deepen in-house data expertise on existing commercial data assets, support new data product development in partnership with decision science teams, and enhance our data capabilities to accelerate growth and controls.Responsibilities:Functional<ul><li>Support US commercial data strategy across the customer lifecycle through structured and risk-based principles.</li><li>Analyze large sets of data to quantify opportunities to increase coverage, improve quality, bring in incremental intelligence and improve risk discrimination, and influence strategy and models use cases to maximize return on data investments. </li><li>Develop innovative and impactful data driven insights and analytics through our strategic partnerships to drive business growth and credit &amp; fraud risk management excellence.</li><li>Build &amp; deliver data driven insights to improve return on investment, manage operational risk in third party relationship, in data integration and in end-use of data.</li><li>Support customer/stakeholder escalations &amp; risk events through partnering with internal &amp; external partners.</li></ul>Leadership<ul><li>Lead with an external perspective, able to offer an understanding of data innovation in the marketplace &amp; influence &amp; shape data strategies.</li><li>Ability to navigate multi-function &amp; stakeholders to gather diverse information &amp; use it to derive medium to long term strategies. </li><li>Collaborate with colleagues across CFR Data Strategy, Product Owners, Compliance, CFR Commercial Risk and Decisions Science to successfully design, implement, monitor, and govern strategies related to external data.</li></ul>Required qualifications:<ul><li>Bachelor’s degree or higher education with concentration in a quantitative field or business management required.</li><li>Strong technical skills to perform data evaluation, analytics, and matrices tracking/reporting.</li><li>Knowledge of commercial underwriting or credit data ecosystem preferred.</li><li>Adaptable people skills, high energy, and a proven team-first mentality.</li><li>Adept at statistical tools including Python, Hive and, familiar with big data and cloud environments, Advanced Excel, PowerPoint knowledge required.</li><li>Adept at assimilation of technical requirements on product, process &amp; contract to inform problem statements, project plan, key success metric and dependencies, executive communication.</li><li>Demonstrated ability to work independently and across a matrixed organization to deliver solutions quickly.</li><li>Results driven mindset with a proven history to prioritize and deliver against multiple priorities in a fast-paced, dynamic environment.</li><li>Excellent communication and influencing skills with an ability to translate data and analytics into business insights and recommendations</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

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