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Position SummaryThe IT Application Analyst reports to the Senior Manager of Application Services with focus on support of our care center applications.&nbsp; They will exercise full use of application standard principles, theories and concepts related to technical discipline and provide solutions to a variety of moderate to complex problems. Participate and lead activities relative to required applications with new Care Centers joining Proliance.&nbsp; Establish and implement new or revised system requirements or procedures.&nbsp; Analyze user requirements, develop and implement systems for moderately complex processes and initiate corrective action as needed to stay on schedule.&nbsp; Provide daily support of applications, training of care center staff in existing and new clinical/business applications, support workflow analysis, improvement of efficacy within application and creation of technical and training documentation.ScheduleMonday-Friday, 8am-5pmKey Duties and ResponsibilitiesThe key duties and responsibilities of the IT Application Analyst include, but are not limited to:<ul><li>Installation, maintenance, and support of software/systems to ensure optimal utilization.</li><li>Works closely with customers and support partners to identify and troubleshoot problems and provide resolutions.</li><li>Participate and lead problem management and troubleshooting teams on application centered issues.</li><li>Design and coordination of system configurations.</li><li>Work with Ambulatory Surgery Centers, Care Center staff to perform analyses, development, and improvements of workflows.</li><li>Education of customers in efficient and effective use of applications.</li></ul><ul><li>Lead and/or support of moderately complex projects or systems, which include planning and coordinating projects or tasks. </li><li>Implementation of application relative to merger activities, onboarding, and domain migrations.</li><li>Provide technical and operational guidance to ensure installed systems function effectively.&nbsp;&nbsp; </li><li>Gather requirements, analysis and determine effective technology solutions on behalf of the business needs.&nbsp;&nbsp; </li><li>Assist in development and testing of interfaces.</li><li>Development and execution of application test plans in line with upgrades, patches, infrastructure and/or desktop configuration. </li><li>Create and maintain application technical support documentation. </li><li>Develop and maintain application end user and super user training curriculum as well as training our end users on the applications. </li><li>Maintain up to date knowledge/training in all applications supported within the department.</li><li>Triage, support and respond to reported incidents within agreed customer support service level agreements. </li><li>Perform rotational support on-call duties. </li><li>Perform other duties as required. </li></ul>Education/Experience<ul><li>BA/BS in Business or Computer Science or related field or equivalent experience</li><li>Minimum of four (4) years’ experience with healthcare or clinical systems</li><li>2-3 years with ambulatory healthcare preferred</li><li>Experience supporting Orthopedics, ENT and Ambulatory Surgery Centers a preferred</li><li>NextGen EHR and Practice Management or Amkai experience a plus </li><li>ITIL certifications a plus</li><li>Experience with training super users and end users</li><li>Experienced with Citrix environments</li><li>Valid WA driver’s license, insurance and dependable vehicle</li></ul>Knowledge, Skills and Abilities<ul><li>Working knowledge of Information System principles which include:&nbsp; requirements definition, analysis, design, systems integration, development and execution of test plans</li><li>Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks&nbsp; </li><li>Exceptional analytical skills</li><li>Ability to communicate technical issues to non-technical individuals </li><li>Excellent ability to build and maintain interpersonal relationships</li><li>Ability to effectively work with management, staff, physicians and vendors</li><li>Accept change in a positive and professional manner</li><li>Knowledgeable of application architecture</li><li>Knowledgeable of database configurations, queries and elements </li><li>Knowledgeable in Meaningful Use and ICD10</li><li>Understanding of Interfaces/ HL7</li><li>Ability to support multiple system platforms</li><li>Experience with training super users and end users</li><li>Written abilities in technical and support documentation</li><li>SQL DBA understanding</li><li>Knowledgeable of HIPAA privacy and security laws</li><li>Knowledgeable of application architecture</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Proliance Surgeons

IT Application Analyst

Position SummaryThe role of the Surgery Scheduler is essential to providing excellent surgical care and clinical care for every patient, every day.&nbsp; This role makes certain that the patient is scheduled in a timely, accurate, efficient and compassionate manner so that the processes surrounding the procedure are of no distraction or concern.&nbsp; The primary responsibility is to ensure, organize, and maintain an active, accurate and operational surgery schedule for all involved.ScheduleMonday-Friday, 8am-5:30pmKey Duties and ResponsibilitiesThe key duties and responsibilities of the Surgery Scheduler include, but are not limited to:<ul><li>Provide guidance to patients and/or their caregivers on completing necessary forms and information to be provided, making sure to update this in the practice management and EMR software; ensure completion of all pre and post operational data</li><li>Assist with facilitation and scheduling of outside referrals, tests, and/or consultations</li><li>Schedule surgeries via phone or in-person, verifying eligibility, and triaging with physicians and clinical staff to resolve any scheduling problems</li><li>Schedule surgeries based on the availability of the surgeon, the surgical team and the medical condition of the patient</li><li>Assure appropriate coordination with other medical professionals involved and the related surgical center/location’s departments, when special surgical needs occur.</li><li>Schedule any diagnostic testing required and the related follow-up</li><li>Act as a contact for patients with regards to surgery scheduling. Provide ongoing communication with patient regarding pre-certification, authorization, financial counseling and scheduling process.&nbsp;</li><li>Inform the patient and any relevant third party through instructions about “things to do” before and after surgery</li><li>Set post-surgical appointments with physicians and perform all related tests and tasks</li><li>Ensure that cancelled surgeries and related ancillary appointments are cancelled and communicated to all stakeholders</li><li>Research and resolve discrepancies in a timely manner.</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>High school diploma or its equivalent required, courses related to anatomy, biology, physiology or medical terminology a plus</li><li>BA or BS is preferred but experience is considered in lieu of formal degree</li><li>1-2 years of experience in a medical office preferred</li></ul>Knowledge, Skills and Abilities<ul><li>High school diploma or its equivalent required, courses related to anatomy, biology, physiology or medical terminology a plus</li><li>BA or BS is preferred but experience is considered in lieu of formal degree</li><li>1-2 years of experience in a medical office preferred</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Surgery Scheduler

Position SummaryThe certified Physician Assistant is a critical part of our team of committed, self-motivated people who provide critical services to promote and maintain our service, care, and our values.&nbsp;The role of the Proliance certified Physician Assistant is well-rounded, ideal for a self-motivated person who wants to maximize their skill set and expand their clinical knowledge. In this role, you will act as first assistant in the ASC operating room and provide clinic-based care and post-operative care; and will provide surgical assistance in the hospital OR, and/or perform rounding on patients within the hospital.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Physician Assistant include, but are not limited to:<ul><li>Greeting/ identifying patient &amp; completing and documenting an accurate history and physical examination of patients; may include moving and positioning patients</li></ul><ul><li>Conducting comprehensive or episodic health assessments and developing patient care plans</li><li>Ordering and interpreting tests, treatments, and therapies, within the scope of practice</li><li>Prescribing medications, supplies, durable medical according to clinical privileges</li><li>Administer and/or inject medications</li><li>Wound care; apply or remove casting, splinting, wound dressing; suture and staple removal, etc.</li><li>Instruct and counsel patients regarding the treatment plan &amp; therapeutic regimes</li><li>Providing clear documentation regarding patient care in the medical record&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Obtain/maintain technical familiarity and proficiency for specific surgical procedures</li><li>Remain proficient in the utilization of commonly used clinical protocols and guidelines</li><li>Assist in surgical procedures</li></ul><ul><li>Hospital rounds, including patient care, charting &amp; all paperwork/documentation, and interacting with the patient and family/care givers, staff, consultants, and discharge planners.</li><li>Possible Primary or secondary trauma call coverage</li></ul><ul><li>Answering service coverage and responsibilities</li><li>The ability to initiate Basic/Advanced life support in response to emergency situations.</li><li>Provides education to patients, families, and significant others using established education materials</li><li>May provide other clinical duties within the scope of practice as directed under a patient’s care plan</li><li>Advocates for patients, families, co-workers, the community, and the health care profession</li><li>Integrates evidence-based knowledge and clinical expertise in decision-making</li><li>Seeks experiences and formal and independent learning activities to maintain and develop clinical and professional skills and knowledge</li><li>Establishes an effective relationship with the supervising physician</li><li>Complete duties and assist others as directed</li><li>Periodically aids with quality improvement projects</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Teammate Handbook</li></ul>Education/Experience<ul><li>Graduate of accredited Physician’s Assistant Program</li><li>Washington State Physician Assistant License, Current</li><li>Current Certification as a physician assistant by the National Commission of Physician Assistants (NCCPA)</li><li>Current CPR and BLS from the American Heart Association</li><li>Two years prior experience in surgery preferred, new grads are welcome to apply</li></ul>Knowledge, Skills and Abilities<ul><li>Advanced physical assessment and critical thinking skills required</li><li>Ability to listen, interact and communicate verbally and in writing</li><li>Required: Comprehensive knowledge of surgical procedures, techniques, Standards of Care, instrumentation, equipment, and supplies as they directly correlate to the specialty.</li></ul><ul><li>Superior customer service skills</li><li>Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.</li><li>Advanced understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Using time efficiently, with meticulous attention to detail, accuracy and completion</li><li>Ability to manage multiple factors for the best result.</li><li>Resourcefulness in addressing first level problems and tenacity to see things through to solution</li></ul><ul><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.CommentsThis description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified.&nbsp; Other functions may be assigned and management retains the right to add or change the duties at any time.

Physician Assistant

Position SummaryThe PACU RN performs pre-surgical nursing assessments and provides education to the patient prior to admission at the Ambulatory Surgery Center.&nbsp; The RN assesses and evaluates the care needs of the patient, requests necessary pre-surgical clearances and diagnostics, and communicates the patient's plan of care to the ASC. This PACU RN must also be open to being cross-trained as a circulator.Schedule30-40 hours/week, 3-4 days/week, shifts would fall between Monday-Friday (usually Monday-Thursday, but occasional Fridays will be required), 6am-5pmKey Duties and ResponsibilitiesThe key duties and responsibilities of the PACU RN include, but are not limited to:<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff</li><li>Assist in patient education during all phases of their experience at the Center</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure</li><li>Assist in assuring that equipment is functioning properly</li><li>Monitor use of all supplies. Assist with inventory control by proper count of supplies/time used.</li><li>Document appropriately the care that is given to the patient</li><li>Continuing education to meet State requirements and keep current with health care changes.</li><li>Display professionalism at work and in the community as a representative of the Center</li><li>Take an active role on committees within the department</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety</li><li>Performs charge nurse responsibilities as staffing demands and as requested</li></ul>Education/Experience<ul><li>Graduation from an accredited school of nursing </li><li>Current State licensure and CPR, ACLS and PALS accreditation </li><li>Two years of OR, Recovery Room, Intensive Care or Emergency Room experience is desired </li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of applicable specialties</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA </li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

PACU RN

Position SummaryThe Surgical Technologist in the ASC provides technical hands-on support to the surgeon and operating room team by handling instruments, supplies and equipment before, during and after surgery.&nbsp; Key Duties and ResponsibilitiesThe key duties and responsibilities of the Surgical Technologist include, but are not limited to:<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience.</li><li>Maintain a friendly, positive, and caring attitude with all patients, physicians and staff.</li><li>Properly handles the instruments, supplies and equipment necessary during the surgical procedure.</li><li>Ability to anticipate the needs of the surgeon based on requests and patterns.</li><li>Constantly monitoring for maintenance of the sterile field. </li><li>Assist in assuring that the proper supplies, instruments, and equipment are available for the procedure.</li><li>Assist in assuring that equipment is functioning properly.</li><li>Monitor use of all supplies. Assist with inventory control by proper count of supplies/time used.</li><li>Continuing education to meet State requirements and keep current with health care changes.</li><li>Display professionalism at work and in the community as a representative of the Center.</li><li>Take an active role on committees within the department.</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety.</li></ul>Education/Experience<ul><li>Graduation from an accredited surgical technology program</li><li>Certified Surgical Technologist preferred</li><li>Current State licensure and CPR </li><li>Two years of direct experience is desired </li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of applicable specialties</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA </li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Surgical Technologist (Per Diem)

Position SummaryThe RN performs pre-surgical nursing assessments and provides education to the patient prior to admission at the Ambulatory Surgery Center.&nbsp; The RN assesses and evaluates the care needs of the patient, requests necessary pre-surgical clearances and diagnostics, and communicates the patient's plan of care to the ASC.Key Duties and ResponsibilitiesThe key duties and responsibilities of the RN include, but are not limited to:<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff</li><li>Assist in patient education during all phases of their experience at the Center</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure</li><li>Assist in assuring that equipment is functioning properly</li><li>Monitor use of all supplies. Assist with inventory control by proper count of supplies/time used.</li><li>Document appropriately the care that is given to the patient</li><li>Continuing education to meet State requirements and keep current with health care changes.</li><li>Display professionalism at work and in the community as a representative of the Center</li><li>Take an active role on committees within the department</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety</li><li>Performs charge nurse responsibilities as staffing demands and as requested</li></ul>Education/Experience<ul><li>Graduation from an accredited school of nursing </li><li>Current State licensure and CPR, ACLS and PALS accreditation </li><li>Two years of OR, Recovery Room, Intensive Care or Emergency Room experience is desired </li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of applicable specialties</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA </li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Position SummaryThe RN performs pre-surgical nursing assessments and provides education to the patient prior to admission at the Ambulatory Surgery Center.&nbsp; The RN assesses and evaluates the care needs of the patient, requests necessary pre-surgical clearances and diagnostics, and communicates the patient's plan of care to the ASC.Schedule: Thursdays &amp; Fridays OR Wednesdays &amp; Fridays2-10s, day shift (no nights, no holidays, no call)Key Duties and ResponsibilitiesThe key duties and responsibilities of the RN include, but are not limited to:<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff</li><li>Assist in patient education during all phases of their experience at the Center</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure</li><li>Assist in assuring that equipment is functioning properly</li><li>Monitor use of all supplies. Assist with inventory control by proper count of supplies/time used.</li><li>Document appropriately the care that is given to the patient</li><li>Continuing education to meet State requirements and keep current with health care changes.</li><li>Display professionalism at work and in the community as a representative of the Center</li><li>Take an active role on committees within the department</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety</li><li>Performs charge nurse responsibilities as staffing demands and as requested</li></ul>Education/Experience<ul><li>Graduation from an accredited school of nursing </li><li>Current State licensure and CPR, ACLS and PALS accreditation </li><li>Two years of OR, Recovery Room, Intensive Care or Emergency Room experience is desired </li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of applicable specialties</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA </li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Operating Room Circulator Registered Nurse (OR RN; part-time)

Position SummaryThe Surgical Services Assistant is responsible for supporting team member in assignments, workflows and projects. The SSA provides reliable, consistent proficiency in assigned duties and seeks out opportunities to improve the facility’s efficiency.Schedule: Monday through Friday 6:00am-2:30pm (0600-1430)Key Duties and ResponsibilitiesThe key duties and responsibilities of the Surgical Services Assistant include, but are not limited to:<ul><li>Responsible for preparation, set up and cleanup of assigned spaces.</li><li>Properly identifies, handles and disposes of biohazardous, hazardous and pharmaceutical waste according to policies and procedures. </li><li>Safely transports supplies, instrumentation and equipment needed for surgical procedures.</li><li>Provides patient transport within the facility via stretcher, wheelchair and ambulatory assistance.</li><li>Completes and maintains records of assigned check lists. </li><li>Performs other duties as assigned within skill and scope of position. </li></ul>Education/Experience<ul><li>High School Graduate or equivalent </li><li>Experience in health care setting preferred</li><li>Current Healthcare Provider BLS certification by date of hire</li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of applicable specialties</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA </li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Surgical Services Assistant (SSA)

Position SummaryThe role of the Revenue Cycle specialist is a valued member of our Revenue Cycle team.&nbsp; As a Revenue Cycle Specialist, you will work remotely and be responsible for overseeing bill processes including Charge entry, Billing, Claims, Patient AR and Insurance AR.&nbsp; You will also post payments, handle credit resolutions, along with other revenue cycle functions.Schedule: Monday through Friday 8:00am - 4:30pmLocation: Hybrid; 2-3 days onsite in Tacoma. Potential to transition to fully remote after training period.Key Duties and ResponsibilitiesFinancial Counselor Responsibilities:<ul><li>Create detailed, accurate cost estimates for patients based on insurance coverage, procedure codes, and contracted rates.</li><li>Review insurance benefits and verify patient eligibility prior to services.</li><li>Clearly communicate financial obligations, insurance coverage, and payment options to patients.</li><li>Proactively contact patients to discuss cost estimates and secure pre-service payments or payment plans.</li><li>Document all financial counseling activities and patient interactions in the billing system.</li></ul>Collections Specialist Responsibilities:<ul><li>Contact patients with outstanding balances via phone, email, and mailed statements.</li><li>Set up, negotiate, and monitor patient payment plans in accordance with organizational policies.</li><li>Resolve billing discrepancies and work with insurance companies to clarify underpayments or denials when necessary.</li><li>Maintain detailed records of all collection activities and communications.</li><li>Escalate delinquent accounts appropriately to external collections agencies when necessary.</li><li>Maintain a respectful and empathetic approach when discussing balances with patients to preserve patient relationships.</li><li>Ensure compliance with federal, state, and organizational policies regarding collections (e.g., Fair Debt Collection Practices Act).</li></ul>Shared/General Responsibilities:<ul><li>Maintain confidentiality and safeguard patient financial information (HIPAA compliance).</li><li>Work collaboratively with front desk, clinical staff, and billing departments to ensure a smooth financial experience for patients.</li><li>Identify trends or frequent issues with insurance payers and report to billing leadership.</li><li>Meet or exceed monthly collection and counseling performance targets.</li></ul>Education/Experience<ul><li>High School diploma or GED</li><li>Minimum 1-2 years medical collections experience</li><li>CPC or other equivalent certification</li><li>Orthopedic Coding Experience a plus&nbsp;&nbsp;&nbsp;&nbsp; </li><li>Experience with Nextgen and Amkai Billing Systems preferred</li></ul>Knowledge, Skills and Abilities<ul><li>High level of independence, adaption, and accuracy</li><li>Ability to navigate online Payor portals and websites</li><li>Ability to effectively use Office equipment</li><li>Basic knowledge of Microsoft Office Word and Outlook</li><li>Superior customer service skills</li><li>Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians, and staff</li><li>Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Using time efficiently, with meticulous attention to detail, accuracy, and completion</li><li>Ability to manage multiple factors for the best result</li><li>Resourcefulness in addressing first level problems and tenacity to see things through to solution</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Revenue Cycle Financial Counselor & Collections Specialist

Position SummaryThe MRI Technologist operates magnetic resonance imaging equipment to produce quality images to assist the physicians to diagnose and treat our patients.&nbsp;&nbsp;Schedule: every other Saturday, 7:00am-5:30pm; additional shifts as needed/availableKey Duties and ResponsibilitiesThe key duties and responsibilities of the MRI Technologist include, but are not limited to:<ul><li>Performs and accurately completes all examinations on MRI and radiography equipment as needed, following clinic practices and procedures.</li><li>Pre-screens patients with the assistance of the MRI receptionist and screens patients prior to performing the MRI procedure</li><li>Provides appropriate and thoughtful patient care in an empathetic manner. Acts professionally in interactions with patients and coworkers.</li><li>Interacts and consults with referring providers who may have questions regarding any MRI patient or issue</li><li>Communicate directly with NOIA to correct any imaging issues</li><li>Exercises discretion and integrity in dealing with confidential information</li><li>Ability to distinguish emergency patient situations and handle them appropriately</li><li>Performs and accurately completes all Radiology Information System (RICS)/Picture Archive and Communication System (PACS) documentation as needed for patient care. Has mastery of the RICS/PACS and the operation of clinic computers.</li><li>Performs quality control checks on MRI and radiography equipment, and clinic computers, and informs information service and clinic manager of any problems.</li><li>Prioritizes tasks and accomplishes them in a timely manner. Fills in for other technologists in their absence. Able to work and think through problems independently.</li><li>Understands, is certified and can perform basic life-support as per the American Heart Association.</li><li>Applies radiation safety measures and magnetic resonance imaging safety measures under all circumstances.&nbsp; Understands and applies sterile technique measures in all circumstances</li><li>Performs other duties as required for the efficient and optimal functioning of the clinic, as assigned by the Clinic Manager</li><li>Follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>Board Certified with the American Registry of Radiologic Technologists (ARRT) in MR or MR Certified through ARMRIT</li><li>Current Washington State Radiologic Technologist license</li><li>Current CPR/BLS</li><li>Musculoskeletal MRI exam experience required</li><li>Prefer 2-3 years of experience working in a physician office and ambulatory MRI department, less experience will be considered&nbsp;</li><li>Able to operate SIGNA Explorer 1.5T version 25.1 MRI Scanner&nbsp;</li></ul>Knowledge, Skills and Abilities<ul><li>Able to operate SIGNA Explorer 1.5T version 25.1 MRI Scanner</li><li>Ability to handle delicate, confidential, and stressful situations</li><li>Works well in a team environment</li><li>Ability to communicate effectively</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

176 Full Time Jobs in Port Orchard, WA, USA