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ABOUT THE AMERICAN MATHEMATICAL SOCIETYThe American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. &nbsp;The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.WHY WORK AT THE AMSAt the AMS we value excellence, inclusivity and teamwork. We work at the forefront of advancing and connecting the diverse mathematical community worldwide, and we are seeking curious, innovative, collaborative individuals to join our team.<ul><li>Excellent work-life balance with potential for hybrid work</li><li>Generous benefit offerings including:<ol><li>9.5% employer contribution to 403(a) Retirement Plan&nbsp;</li><li>100% employer-paid Life, AD&amp;D, Short- and Long-Term Disability Insurance</li><li>Medical and dental coverage with employer cost share&nbsp;</li><li>Voluntary vision, Life/AD&amp;D, and Long-term Care Insurance available through payroll deduction</li></ol></li><li>12 paid holidays&nbsp;</li><li>Generous paid time off</li><li>Technology equipment reimbursement for applicable roles</li><li>Tuition reimbursement</li><li>Commitment to equity, diversity, inclusion and a welcoming environment</li></ul>SUMMARY:The Senior Staff Accountant is responsible for applying generally accepted accounting principles and procedures to analyze financial information, and to prepare accurate and timely financial reports, reconciliations, and statements.ESSENTIAL FUNCTIONS:<ul><li>Monitor grant expenditures according to government and internal guidelines</li><li>Work directly with auditors regarding Federal Funds/single audits</li><li>Perform federal grant reconciliation, drawdowns and reporting</li><li>Perform benefit reconciliations</li><li>Record payroll and benefit expenses to General Ledger through monthly journal entries</li><li>Works closely with HR Benefit Specialist to reconcile monthly benefit expenses and invoices</li><li>Wage projection and variance explanations</li><li>Perform complex account reconciliations</li><li>Track and update changes to chart of accounts</li><li>Approve vouchers in accounts payable process related to grant reimbursements and various funds</li><li>Ensure financial records are maintained according to generally accepted accounting principles</li><li>Track and submit Quarterly Plan 65 reimbursements to retirees&nbsp;</li><li>Back-up for payroll specialist</li></ul>INTERNAL AND EXTERNAL RELATIONSHIPS:<ul><li>Internal: The Senior Staff Accountant must maintain good relationships with staff in the Membership &amp; Programs and Meetings departments in order to appropriately manage federal and other grant expenditures. &nbsp;Good communications must be maintained with all department managers to coordinate the annual budget process. &nbsp;The Senior Staff Accountant must relate well with all Fiscal team members.</li><li>External: The Senior Staff Accountant interacts with external auditors and vendors.</li></ul>SUPERVISORY RESPONSIBILITIES:<ul><li>None</li></ul>QUALIFICATIONS:&nbsp;To perform this job successfully, an individual must be able to perform the essential functions listed above satisfactorily. The qualifications listed below are representative of some of the knowledge that may be required and skills that will be developed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>BS in Accounting or equivalent degree required</li><li>Federal grant accounting experience desired; Federal Funds/Single audit experience a plus</li><li>At least five years of related experience required</li><li>Public accounting experience a plus</li><li>Strong technical accounting background</li><li>Knowledge of generally accepted accounting principles (GAAP)</li><li>Intermediate to advance Excel skills</li><li>Skilled in use of complex accounting software</li><li>Excellent analytical and problem-solving skills</li><li>Strong organizational skills</li><li>Excellent written and verbal communication skills</li><li>Ability to manage multiple projects with various deadlines</li><li>Self-starter requiring minimal supervision.</li></ul>ATTRIBUTES AND COMPETENCIES:&nbsp;The following attributes and competencies are indicators of the skills and/or behaviors necessary to successfully perform the essential functions of the position:<ul><li>Demonstrates understanding of organization’s mission, structure, culture, and constituencies</li><li>Demonstrates knowledge of own department’s work activities and mission; understands how own job impacts work of department</li><li>Responds positively to changes in the organization and the workplace</li><li>Demonstrates flexibility in responding to work demands</li><li>Demonstrates and communicates respect for the opinions and beliefs of other people at all levels and fosters a climate of mutual respect</li><li>Plans and organizes work effectively</li><li>Accepts accountability for job performance and results</li><li>Works effectively with others in a variety of settings</li><li>Uses communication tools effectively (e.g., presentation, verbal, writing, relationship building, negotiating, listening) to meet needs of audience and/or situation</li><li>Maintains professional composure in challenging situations</li><li>Exercises discretion in identifying, handling, and safeguarding confidential information</li><li>Addresses issues constructively, building cooperative relationships within and across departments</li><li>Receptive to feedback and willing to try different approaches in order to achieve the best results</li></ul>PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting or repetitive motion</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices</li></ul>WORK ENVIRONMENT/CONDITIONS:&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Typical office environment</li><li>Climate-controlled</li><li>Minimal noise</li><li>Performing primarily sedentary work with limited physical exertion and lifting up to 10 lbs.</li><li>Extended work hours may be required to meet project deadlines or resolve unexpected problems</li><li>This position is required to be in-office with hybrid potential</li></ul>Affirmative Action/EEO StatementThe American Mathematical Society is committed to creating a diverse environment and is proud to be an equal opportunity employer. The AMS supports equality of opportunity and treatment for all individuals, regardless of sex, gender identity or expression, race, color, national or ethnic origin, religion or religious belief, age, marital status, sexual orientation, disability status, economic background, veteran, or immigration status, or any other social or physical component of their identity.Other duties disclaimer:&nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. It is not intended as an employment contract.

American Mathematical Society

Senior Staff Accountant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express is seeking a collaborative and detail-oriented Compliance Manager to join the First Line of Defense (1LOD) Compliance Function. This role is responsible for executing key components of the enterprise compliance framework by partnering with business functions to manage compliance risk and embed risk-aware practices across operations.&nbsp; As part of a centralized 1LOD Compliance team, the Compliance Manager plays a hands-on role in delivering risk assessments, monitoring, training, and control alignment activities that enable effective compliance risk management. This individual should be comfortable operating in a dynamic, matrixed environment and bringing compliance expertise to cross-functional teams.Scope of Responsibilities:Executing compliance program elements including:&nbsp; -&nbsp; Compliance Risk Assessments (CRAs)&nbsp; -&nbsp; Monitoring and Testing&nbsp; -&nbsp; Training and Awareness&nbsp; -&nbsp; Policies and Procedures&nbsp; -&nbsp; Compliance Advisory Support&nbsp; -&nbsp; Supporting control design and validation efforts across the business&nbsp; -&nbsp; Partnering with 2LOD to ensure alignment on risk management strategies and internal policies&nbsp; -&nbsp; Providing compliance insight for operational changes and process reviewsKey Responsibilities:-&nbsp; Support and execute Compliance Risk Assessments, identifying areas of inherent and residual risk.&nbsp; -&nbsp; Perform ongoing monitoring and control testing activities in collaboration with operations and risk partners.&nbsp; -&nbsp; Develop and maintain first-line compliance documentation, including procedures and control descriptions.&nbsp; -&nbsp; Assist in the design and delivery of compliance training for 1LOD personnel.&nbsp; -&nbsp; Advise business stakeholders on compliance requirements related to products, processes, and customer interactions.&nbsp; -&nbsp; Support exam readiness efforts and contribute to the review and implementation of control enhancements.&nbsp; -&nbsp; Coordinate reporting of compliance metrics and risk insights for governance forums.&nbsp; -&nbsp; Help ensure consistent application of enterprise compliance policies within 1LOD.Strategic Context: 1LOD Role:This role contributes to the successful &amp; driven enhancements to the First Line of Defense by:&nbsp; -&nbsp; Executing frontline responsibilities across the compliance program lifecycle&nbsp; -&nbsp; Aligning first-line compliance activity with enterprise compliance policy and second-line oversight&nbsp; -&nbsp; Contributing to risk identification and reporting that supports senior leadership and compliance governance&nbsp; -&nbsp; Supporting uplifted monitoring, training, and documentation expectations defined in the Compliance Target Operating ModelQualifications:Required:-&nbsp; Bachelor’s degree in business, finance, legal, or a related field&nbsp; -&nbsp; Minimum of 3+ years of experience in compliance, operational risk, or control roles&nbsp; -&nbsp; Familiarity with U.S. regulatory expectations and internal compliance frameworks&nbsp; -&nbsp; Strong organizational and execution skills in a cross-functional environmentPreferred:-&nbsp; Compliance or risk certification (e.g., CRCM, CAMS, CCEP)&nbsp; -&nbsp; Experience in control testing, risk assessments, or procedure development&nbsp; -&nbsp; Understanding of tech-enabled risk tools and compliance monitoring systemsSkills &amp; Competencies:-&nbsp; Strong critical thinking and problem-solving skills&nbsp; -&nbsp; Effective communicator with the ability to influence stakeholders&nbsp; - Detail-oriented and process-minded&nbsp; -&nbsp; Comfortable managing multiple priorities&nbsp; -&nbsp; Strong interpersonal skills and team collaboration orientationSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Technology Risk and Control - 1LOD Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. Overview:The Leadership and Functional Learning team focuses on growing great leaders and developing the critical skills that support the business. The Manager, Leadership Development Programs will lead best-in-class learning and development experiences to enable colleagues to grow and develop their leadership skills. This candidate will support the design and delivery programs and as well as thought leadership and innovation, analysis and impact measurement, budget management, and process ownership and compliance of our leadership development programs.This position requires the ability to deliver high quality work in a fast-paced dynamic environment to support our colleagues’ and leaders’ development. Successful candidates will be results-driven, adaptable to change, have an external and enterprise mindset, and be able to manage competing priorities within tight deadlines.&nbsp;Key Responsibilities:<ul><li>Lead end-to-end program management for leadership development programs (e.g., Leadership @ Amex) from planning, contracting, vendor and budget management, learning design, communications and engagement, metrics tracking, and on-site coordination with key partners and leaders</li><li>Partner with external vendors to design and review the learning curriculum and content for our leadership development programs</li><li>Provide program consultation and collaborate with our Colleague Strategic Partners (HR Business Partners) and other stakeholders across CEG to promote awareness and engagement with our programs</li><li>Identify and carry out data analyses, develop insights and make recommendations, to drive continuous improvement of our leadership development programs</li><li>Partner with Risk, Privacy and Compliance teams to ensure strong governance and risk controls in place&nbsp;</li><li>Conduct ongoing research on leadership development external best practices and recommend strategies for continuous improvement</li><li>Build and support our leadership development strategy and approach through key strategic projects</li></ul>Minimum Qualifications:<ul><li>6+ years’ experience in HR with experience in learning and/or leadership development program management, with a proven track record in designing and developing innovative colleague experience strategies with a focus on leadership and learning solutions </li><li>Experience in supporting the design and delivery of high-quality, end-to-end colleague-centric learning strategies as a self-starter with a solution-focused mindset&nbsp;</li><li>Strong end-to-end project management skillset and attention to detail; track record of timely delivery of high-quality work </li><li>Demonstrated ability to apply analytical skills to draw insights and make data‐driven recommendations </li><li>Strong collaboration and relationship building skills across stakeholders both internally and externally to drive results</li><li>Ability and desire to operate in the gray and learn quickly; flexibly adjust to navigate a variety of situations, and operate in a fast-paced and dynamic environment</li><li>Excellent communication and presentation skills</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, Leadership Development Programs

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Enterprise Digital Experiences (EDX) team brings together important global and enterprise-level digital assets including the Amex Mobile App and Web experiences (MYCA, Home Page, Navigation, Loyalty &amp; Benefits). With our partners across the company, our objective is to become a more essential part of our customer’s digital lives.Within EDX, our Emerging Digital Financial Experiences team manages consumer facing experiences for many of company’s growing products. We have experience responsibility for the Rewards Checking Account, the Amex High Yield Savings Account, Send &amp; Split, and Amex Personal Loans. Additionally, we are also exploring product development of an acquisition framework aiming to simplify Amex’s product acquisition architecture and frontend experiences, particularly in our mobile app. The Senior Manager, Digital Product Owner, will be responsible for leading digital product development of features related to our remit across app and web. The role will also involve direct people leadership, with responsibility for managing an Associate Product Manager.They will work in partnership with many partner teams within the Enterprise Digital Center of Excellence org and global lines of businesses. The role will involve a deep partnership with engineering, design, and analytics functions – leveraging systems thinking to create world class digital experiences and scalable frameworks. This is a great opportunity to join an exciting team who’ll be at the forefront of driving digital adoption and accelerating our overall digital assets for enterprise growth.The successful candidate will be responsible for:<ul><li>Driving growth in engagement of our core digital experiences through defining best-in-class digital capabilities.</li><li>Playing a critical role in defining, developing, and deploying new &amp; emerging platform features across product lines.</li><li>Leading the vision and execution of a new acquisition framework, including the modularization and standardization of financial product application components for improved front-end flexibility and efficiency.</li><li>Partnering with teams across the organization to deploy digital functionality at scale, developing winning strategies for functional evolutions and improvements.</li><li>Managing and mentoring an Associate Product Manager, including providing coaching, guidance, and support in day-to-day work and long-term development.</li><li>Building and leveraging partnerships with other lines of businesses – creating strong relationships a bedrock of projects.</li><li>Using a data-driven mindset – owning customer engagement and driving deep partnerships across the product development life cycle of emerging digital experiences.</li></ul>This role may be subject to additional background verification checks.Minimum Qualifications<ul><li>Minimum 5 years’ experience in Agile Product Management roles.</li><li>Recent experience prioritizing work for a scrum team and using quantitative and qualitative data to drive backlog enhancements.</li><li>Proven ability to maintain and drive a product strategy and lead an overall program of digital user experience improvements.</li><li>Experience driving process flows and mapping to capabilities.</li><li>Understanding how building relationships and managing stakeholders is additive to a great product.</li><li>Experience delivering business results and influencing decisions.</li><li>An ability to deal with a fast pace and changing needs.</li></ul>Preferred Qualifications<ul><li>Technical expertise in applicable front-end and back-end technologies across native mobile app and modern websites.</li><li>Familiarity with application and onboarding journeys, including how A/B experimentation can be applied.</li><li>Understanding of the evolving compliance and regulatory requirements and environment that Amex is a part of.</li><li>Experience driving UI/UX and how to work with personas, wireframes, process flows and designing for mobility.</li><li>Understanding of Design Thinking principles.</li><li>Experience in matrix organizations and cross-functional environments.</li><li>Adept at managing complicated technical requirements like APIs and fragmented data platform components.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is a leader in supporting small business owners and larger companies with products and services to help them run and grow their businesses. The US Small Business and Middle Market segment (SME - Small and Medium Enterprise) is the largest GCS customer segment, with tremendous growth momentum, and continues to be a key area of investment and focus for our company.&nbsp;The US Small Business Customer Engagement team sits within the GCS Marketing organization and focuses on spend growth, rewards and offers, and marketing capabilities to better meet the needs of our Small Business Card Members. Our team’s goal is to inspire our customers to deepen their loyalty and expand their relationship with American Express.Specifically, the Industry Marketing team focuses on driving loyalty and cardmember engagement through industry-specific marketing programs. The Sr. Analyst is a crucial role on the GCS Industry Marketing team, working in partnership with one other B30, to help lead the creation, execution, and promotion of GCS industry offers. This role will not only have ownership of execution workstreams but will also have the opportunity to influence and design program strategies in close partnership with the B35. This role has high visibility with leadership and across multiple partner teams.Responsibilities Include:<ul><li>Manage the execution workstream for 5+ industry offer campaigns across multiple Amex Offers platforms and partners</li><li>Collaborate with analytics on offer targeting and strategy</li><li>Own creative development and execution of one-off emails promoting Industry Offers and Industry-specific loyalty messaging</li><li>Maintain and communicate team reporting through rigorous program performance forecasting and tracking</li><li>Analyze campaign performance to inform enhancements and optimization of future campaign strategies</li><li>Partner with team to manage budget and partner payments through PO process</li><li>Partner with internal teams (GMNS, Product, etc.) to align strategies on industry and enterprise focused initiatives</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree with 2+ years' experience in marketing&nbsp;</li><li>Highly collaborative and comfortable in a cross-functional environment, with ability to develop strong relationships both internally and externally</li><li>Project management experience with meticulous attention to detail</li><li>Strategic and creative problem solver with intellectual curiosity, passion for challenging the status quo to proactively find opportunities, and ability to anticipate challenges while providing solutions</li><li>Strong communication skills, both written and verbal, with ability to tell a story leveraging qualitative and quantitative evidence&nbsp;</li><li>Proactive self-starter with ability to navigate complex processes independently and prioritize across multiple projects&nbsp;</li><li>Enthusiastic and curious; comfortable in a fast-paced, rapidly changing environment&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Analyst- Industry Offers- US Small Business Customer Engagement Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>As a part of Finance Technology Data Governance team, you are responsible for bringing data under governance with the Enterprise Data Management for the applications within the business unit.</li><li>You will be responsible for implementing data policy and standards for the Metadata, Data Quality, Data Lineage, Technical Controls, and remediation of Data Quality issues.</li><li>You will have the opportunity to work across business units, enterprise technology teams, and product/platform teams to define and execute Data Management strategy, driving the consistency, usability, and governance of our data assets for the respective business unit.</li><li>Support the implementation and maintenance of Enterprise Data Management policy requirements and standards for data and data systems.</li><li>Build expertise on data consumed and produced to support data analysis related to Data Quality.</li><li>Monitor and support Data Quality Triggers, root cause analysis, issue resolution and reporting.</li></ul><h4>Minimum Qualifications:</h4><ul><li>4+ years of software development experience in a professional environment and/or comparable experience.</li><li>Bachelor’s degree in computer science, computer engineering or equivalent is required with hands-on expertise with application design, software development and automated testing.</li><li>Highly experienced in Database concepts and ETL technology.</li><li>Proficient in cloud Data Management skills.</li><li>Proficient in Data Management and Data Governance concepts (metadata, lineage, data quality, access controls, retention and deletion principles).</li><li>Demonstrated ability to analyze high volume data.</li><li>Demonstrated ability for testing across data assets, usage of various tools as needed.</li><li>Strong PL/SQL skills including complex query building and query performance tuning.</li><li>Should be proficient with implementation of process controls.</li><li>Demonstrated experience in Agile development, application design, software development, and testing.</li><li>Proficient in communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.</li><li>Good collaboration skills: ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross communication process.</li></ul><h4>Preferred Qualifications:</h4><ul><li>Financial business domain knowledge will be a plus.&nbsp;</li><li>Experience in Java, PySpark, Apache Flink, Collibra and other open-source data processing platforms.</li></ul>Annual Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Data Engineer II, Financial Data Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the TeamThe Analyst, Global Quality &amp; Oversight – PCG is part of the Payments Consulting Group (PCG) within the GMNS Global Strategy, Operations &amp; Performance (GSOP) Team.&nbsp; GSOP powers day-to-day operations, delivering exceptional merchant &amp; partner experiences, whilst supporting GMNS in achieving its long-term goals. The Payments Consulting Group’s mission is to deliver a simple, secure and seamless point-of-sale experience for all American Express customers.&nbsp; We are a team of 130+ global colleagues who work directly with merchants and third parties to unlock value and optimize usage of American Express products and capabilities at the point-of-sale. The Global Quality &amp; Oversight team in PCG supports the development and management of control and compliance, improvement of point-of-sale experience, and capacity management/reporting.&nbsp;&nbsp;About the RoleThis newly created role of Analyst, Global Quality &amp; Oversight – PCG is an exciting opportunity to develop and drive PCG’s point-of-sale (POS) experience initiatives, which are central to the global team’s mission. The incumbent will be an integral part of a global team, focused on developing and implementing the strategy for disruption monitoring processes, and providing key inputs to improve a new disruption monitoring algorithm &amp; platform.Key Responsibilities<ul><li>Collaborate with the global team to develop a proactive best-in-class program and strategy for identifying and resolving POS disruptions when cardmembers use American Express cards</li><li>Support the development and management of a newly developed algorithm &amp; platform to detect disruptions, display data, and manage disruption issues to completion</li><li>Use various transaction-level data to extract root cause of disruption as well as to identify trends and anomalies in POS disruptions</li><li>Work with business and technical leads to identify and resolve issues related to authorization, submission and processing data</li><li>Investigate one-off disruptions identified by the tools, and use data-driven methodologies to categorize them based on identified attributes &amp; paths to resolution</li><li>Support the Senior Manager, Global Quality &amp; Oversight in developing a strategic roadmap for the ongoing identification of POS disruptions</li><li>Collaborate with colleagues across GSOP and the blue box to develop disruption remediation strategies to proactively reduce POS disruptions</li></ul>Required Qualifications:<ul><li>Self-starter – intellectual curiosity is key, with a lot of grey area/white space that will require ambition, strategy, and organization to create processes and structure</li><li>Ability to translate unclear or ambiguous challenges into clear, linkable tasks and goals for senior level updates</li><li>Sound analytical and problem-solving skills with an ability to analyze data, identify trends and link to actionable goals with measurable outcomes</li><li>Technically savvy – able to navigate mainframe systems</li><li>Excellent Microsoft PowerPoint and Excel skills, and proven ability to manage projects and communicate effectively</li></ul>Preferred Qualifications:<ul><li>Knowledge of the payments ecosystem, POS experience and transaction data flow</li><li>Experience with SQL and Splunk</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst - Business Development; Global Quality & Oversight

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role will support the Enterprise Control Advisory &amp; Practices Lead and manage several VPs as well as team office needs.<ul><li>Responsible for calendar management on a daily, weekly and monthly basis</li><li>Managing general follow-ups and generating reminders to effectively meet deadlines and commitments</li><li>Manage logistics of meeting administration (in-person, telepresence and WebEx)</li><li>Procuring laptops, office supplies, office space, etc. and managing the procurement process including researching and approving invoices, and researching standard accounting errors</li><li>Time keeping and submission for the team and managing ad-hoc team requests</li><li>Work closely with the other executive assistants on office operations</li><li>Manage domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas</li><li>Ensuring timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend</li><li>Communicate effectively with all team members and key partners of all levels including the ability to manage the brand of the team and meticulous attention to detail</li><li>Managing office supplies, equipment and other supply requests</li><li>Manage various accounting functions including expense management, resource reallocations, and telephonic issues</li><li>Coordinate facilities management responsibilities</li><li>Assistance with special projects and initiatives as requested</li></ul>Qualifications<ul><li>Ideal candidate should have 3+years of previous experience as an Executive Assistant to a senior leader and familiar with office management and technologies</li><li>Experience exercising discretion and confidentiality with sensitive information</li><li>Motivated, proactive team player with strong initiative, organizational, administrative and interpersonal skills</li><li>Strong attention to detail with emphasis on accuracy, quality, timeliness, follow through and sense of urgency in executing</li><li>Must work well under pressure without losing composure and professionalism</li><li>Excellent verbal and written communication skills (via phone, email and in-person)</li><li>High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – phone functions, MS Outlook, Ariba, Concur and Payroll</li><li>Should have knowledge of AXP policies and office procedures</li><li>Excellent time management and organizational skills with a strong focus on accuracy and attention to detail, ability to work flexibly, sometimes under pressure</li><li>Proven ability to manage multiple priorities, work independently, work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasks</li><li>Ability to interact effectively and diplomatically with executives and Executive Assistants across the organization</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Executive Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) Products is the leading provider of payment solutions for corporations and small businesses, offering a suite of products and services that help customers run and grow their businesses. Within GCS Products, the Cross-Product Business Experience &amp; Design team is&nbsp;seeking a dynamic and strategic leader who excels at navigating ambiguity, driving innovation, and delivering meaningful outcomes in a fast-paced, evolving environment.This role requires strong leadership and a broad skillset - including strategy development, concept creation, design thinking, program execution, stakeholder influence, and cross-functional collaboration.As we continue to expand and innovate in the commercial space, we are hiring a Director – Digital Program Management to lead critical initiatives that will redefine how Middle Market customers engage with American Express.This leader will play a key role in advancing our mission: to deliver a fully integrated digital business experience for Middle Market customers - empowering them to seamlessly manage and grow their relationship with American Express.Partnering across a diverse set of teams and workstreams, this Director will coordinate the execution of a best-in-class digital ecosystem - one that differentiates American Express through intuitive, personalized, and configurable experiences aligned to product and persona needs.Key Responsibilities:<ul><li>Program Management Across Middle Market Strategy:Drive strategic coordination and execution across high-impact digital initiatives that support the Middle Market business segment. Ensure alignment to the broader vision and best-in-class digital ecosystem roadmap</li></ul><ul><li>Digital Experience Delivery:Coordinate the end-to-end delivery of an integrated digital experience for&nbsp; Middle Market customers. Ensure seamless integration of core card and program management journeys across desktop and mobile platforms</li></ul><ul><li>Roadmap Ownership &amp; Execution Excellence:Define and manage a multi-year digital roadmap that balances large-scale transformations with iterative releases. Proactively manage dependencies, track milestones, mitigate risks, and ensure high-quality delivery across workstreams</li></ul><ul><li>Enterprise Collaboration:Serve as a key integrator across Product, Engineering, UX, Enterprise Digital, Marketing, and other partners. Foster cross-functional alignment and shared accountability to accelerate progress and deliver business outcomes</li></ul><ul><li>Stakeholder Influence &amp; Communication:Influence senior leaders and executive sponsors to resolve roadblocks and make informed tradeoffs. Drive recurring communications, including executive-ready materials, to ensure transparency, alignment, and momentum</li></ul><ul><li>Impact Measurement:Define and track program-level success metrics in partnership with analytics and product teams. Monitor progress against strategic goals and quantify the business value delivered through digital enhancements</li><li>Occasional domestic travel</li></ul>Minimum Qualifications:<ul><li>7+ years of professional experience in program management, digital transformation, or product delivery. Proven success leading large-scale, cross-functional digital initiatives with measurable business and customer impact</li></ul><ul><li>Demonstrated ability to operate independently, carve opportunities out of white space, define strategic visions, and drive execution in fast-paced, evolving environments</li></ul><ul><li>Deep knowledge of Agile product development methodologies and enterprise program management. Skilled in using collaboration tools such as JIRA, Confluence, and Rally</li></ul><ul><li>Experience delivering customer-focused digital solutions, ideally for commercial clients or segmented personas. Ability to define outcomes that align with both customer needs and business objectives</li></ul><ul><li>Outstanding communication and influencing skills, including experience working with VP and SVP-level stakeholders. Able to lead through influence, align cross-functional teams, and drive enterprise-wide collaboration</li></ul><ul><li>Track record of leading and motivating high-performing teams through transformational change. Skilled in managing multiple workstreams, shifting priorities, and fostering a culture of inclusion, excellence, and resilience</li></ul><ul><li>Proven ability to analyze complex business processes, identify opportunities, and deliver innovative, scalable solutions</li></ul><ul><li>Strong presentation and storytelling skills, with the ability to translate complex ideas into clear, compelling narratives for all audiences, including senior leadership</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Digital Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.&nbsp; Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.&nbsp; By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.The Privacy Program Enablement Associate will be an integral part of the team supporting the roadmap and development for this new Global Privacy Center of Excellence, facilitating the program’s scope, processes, and deliverables, promoting awareness, collaboration, and engagement, and helping identify and manage risk.Brief Role Descriptions:The Privacy Program Enablement Associate will be an integral part of the team supporting the roadmap and development for this new Global Privacy Center of Excellence, facilitating the program’s scope, processes, and deliverables, promoting awareness, collaboration, and engagement, and helping identify and manage risk.Primary Responsibilities:<ul><li>Develop and maintain a global privacy risk assessment framework aligned with regulatory requirements, organizational appetite, and industry best practices.</li><li>Lead the privacy risk assessment program across global organization to proactively identify, assess, and manage risk across enterprise-wide</li><li>Implement procedures, guidance for conducting privacy risk assessments for first line teams</li><li>Identify best practices for assessing and monitoring privacy risk to drive enterprise continuity across different markets, regions and business units </li><li>Provide first line governance and advisory of risk assessment activities across first line teams to support consistent and effective risk assessments across enterprise.</li><li>Define and report key risk and performance indicators for privacy risk assessment activities.</li><li>Enhance user guidance for privacy risk, including control guidance, and training for business stakeholders</li><li>Collaborate with Enterprise Architecture, Enterprise Data Management and Third-Party Lifecycle management teams to integrate privacy risk activities across existing processes and tools</li><li>Serve as the subject matter expert for identifying, documenting, and assessing privacy risk and effective controls</li><li>Establish and socialize guidance document changes, as well as mapping changes to internal and external regulatory key milestones</li><li>Lead requirement activities for PRA tooling and processes</li></ul>Qualifications:<ul><li>A strong strategic approach with 8+ years prior experience including process improvement in privacy risk</li><li>Strong knowledge of and experience in enhancing and uplifting privacy-related processes across an Enterprise or local level for a financial services company</li><li>Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.</li><li>Track record of being able to be a subject matter expert and using enterprise-thinking to quickly identify areas of improvement </li><li>High degree of organization, individual initiative and personal accountability, and resiliency.</li><li>Excellent communication skills with a demonstrated ability to lead, engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.</li><li>Proven ability to manage multiple demands successfully within a matrixed organization. </li><li>Track record of creating and leading strong cross-functional teams</li><li>Enjoys solving large and complicated problems. </li><li>Ability to maintain a positive, ‘can-do’ attitude</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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