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About Alvernia University&nbsp;Alvernia University was founded in 1958 by the Bernardine Sisters of the Third Order of St. Francis. Through its main campus in Reading and locations in Philadelphia and Schuylkill County, Pennsylvania, the university serves 3,000 students of diverse backgrounds from around the country.&nbsp;Alvernia offers a unique blend of rigorous liberal arts core education for the development of the mind, strong technical training in many high-demand majors, experiential learning through study abroad and internship experiences, and engagement with the community through our Franciscan-based community service model. We call our model of transformational education the Alvernia Advantage, and we believe this style of education transforms students into ethical leaders with moral courage.&nbsp;Alvernia University ranks in the top 100 among 2021 Best Regional Universities in the North by U.S. News &amp; World Report, and we are recognized as a College of Distinction for our commitment to engaged experiential education.&nbsp;Job Summary:The Financial Aid Counselor is a motivated and detail-oriented professional responsible for&nbsp;maintaining&nbsp;a comprehensive understanding of federal, state, and institutional student aid programs, regulations, and procedures. This individual works closely with students, families, faculty, and staff in a collaborative and diverse environment, providing high-quality counseling and support throughout the financial aid process.&nbsp;The Counselor supports systems and operational functions within the Office of Student Financial Services (SFS), including data integration, scheduled event maintenance in Power FAIDS, and assisting with system oversight. They collaborate with the Associate Director and SFS staff to counsel students and families regarding financial aid eligibility, verification, need analysis, and financing options. The role also regularly partners with departments such as Undergraduate Admissions, Graduate and Adult Education, Residence Life, and Student Activities. Strong organizational skills, confidentiality, and polished communication abilities are essential, along with occasional evening, weekend, and travel commitments.&nbsp;Essential Functions:&nbsp;Mission, Culture &amp; Leadership&nbsp;<ul><li>Model Alvernia’s Franciscan values through compassionate service, ethical leadership, and commitment to fostering a welcoming and respectful community for all.</li><li>Cultivate a [student-/client-/employee]culture that prioritizes transparency, accessibility, and proactive communication.</li></ul>Student Support &amp; Customer Service&nbsp;<ul><li>Maintain strict confidentiality of all SFS activities and student records.</li><li>Deliver high-quality customer service to students, families, and campus partners.</li><li>Provide financial aid counseling to prospective and current students/families, including guidance on aid programs, verification, award packages, and financing options.</li><li>Respond promptly to student inquiries (phone, email, walk-ins, virtual) within a 24–48 hour&nbsp;timeframe.</li><li>Assist students and families with general financial aid, student&nbsp;account, and academic-related questions.</li><li>Monitor the financial aid/student balance hold list each semester.</li><li>Support communications related to missing documents, verification items, and processing follow-up.</li></ul>Counseling &amp; Campus Collaboration&nbsp;<ul><li>Use a holistic, best-practice–based counseling approach to support traditional, graduate, and adult learners throughout their educational journey.</li><li>Collaborate closely with key student service offices including Student Accounts, Registrar, Admissions, Residence Life, Navigation, S.O.L.A.R., GAE, and the Holleran Center to resolve student issues and ensure coordinated support.</li></ul>Operations &amp; Compliance&nbsp;<ul><li>Assist the Associate Director with importing and exporting all financial aid files through&nbsp;ED Connect, including ISIRs, corrections, COD origination/disbursement files, and reject resolution.</li><li>Oversee federal aid program compliance related to aggregate loan limits, Pell LEU, UEH reviews, and student notifications.</li><li>Assist with creating and maintaining custom and standard reports, selection sets, and other&nbsp;Power FAIDS&nbsp;functions to enhance processing efficiency.</li><li>Support monthly and annual federal and state aid reconciliation processes to ensure regulatory compliance.</li><li>Assist with system oversight, including data integration and maintaining scheduled&nbsp;Power FAIDS&nbsp;events (anticipated&nbsp;aid, disbursement, etc.).</li><li>Manage student employment program eligibility and coordinate with Human Resources on student worker and graduate assistant hiring and employment documentation.</li><li>Work with HR and the Business Office to maximize federal, state, and institutional work-study funding and maintain student employment data in&nbsp;Power FAIDS&nbsp;and COD.</li><li>Assist with completion of annual reports and internal reporting needs.</li></ul>Professional Development, Customer Service&nbsp;&amp; Representation&nbsp;<ul><li>Lead or contribute to internal training and professional development initiatives that enhance compliance, service excellence, communication, and inclusive practices across the organization.</li><li>Promote a high standard of customer service by modeling responsive, solutions-oriented interactions with students, clients, colleagues, and external partners.</li><li>Serve as a positive ambassador for the organization by communicating its mission, values, and offerings effectively to internal and external audiences.</li><li>Represent the university at recruitment and outreach events, including open houses, orientations, and community engagement programs.</li></ul>Specialized Focus&nbsp;<ul><li>Processes tuition reimbursements and follow-up for collections.</li><li>Process Office of Vocational Rehabilitation (OVR) forms, Outside Scholarship, Tuition Remission.</li><li>Assists Associate Director with processing Federal Plus loans and Private Loans.</li><li>Assist with managing the endowed and restricted funds.</li></ul>Other Responsibilities&nbsp;<ul><li>Perform additional&nbsp;duties as&nbsp;assigned to support departmental and organizational needs.</li><li>Position requires occasional evening, weekend, extended hours, and off-site travel.</li></ul>Qualifications/Education:&nbsp;<ul><li>Commitment to the organization’s mission, values, and service-oriented culture.</li><li>Bachelor’s degree required ;Master’s&nbsp;degree in a related field preferred.</li><li>Experience in financial aid, student financial services, ora related&nbsp;field preferred.</li><li>Strong proficiency with&nbsp;Power FAIDS,ED Connect, COD, NSLDS, and related systems a plus.</li><li>Excellent analytical, documentation, and problem-solving skills.</li><li>Strong interpersonal, communication, and conflict-resolution abilities.</li><li>Ability to manage multiple priorities, meet deadlines, and adapt to changing regulatory environments.</li><li>Ability to maintain confidentiality and exercise sound judgment.</li></ul>Physical Requirements:&nbsp;<ul><li>Regular and reliable attendance is essential for the performance of this role.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Must be able to lift 15 pounds at times.</li></ul>Employee Benefits:Join a team that values your well-being! We offer a comprehensive benefits package designed to support you and your family:<ul><li>Robust Health Coverage:&nbsp;Choose from three offered medical plans, plus dental and vision.</li><li>Financial Security:&nbsp;Enjoy University-paid life/AD&amp;D insurance and long-term disability, with options for short-term disability and supplemental coverage for you and your family (including accident, critical illness, and hospital indemnity plans). Flexible spending accounts are also available.</li><li>Exceptional Retirement:&nbsp;Start saving immediately with our 403(b) Retirement Plan. You'll get 100% immediate vesting, a University gift contribution, and a generous match up to 5% of your deferrals.</li><li>Time Off &amp; Flexibility:&nbsp;Take advantage of 18 paid holidays each year and the possibility of flexible or hybrid work options for many roles.</li><li>Invest in Your Future:&nbsp;Enjoy tuition remission benefits for yourself and your dependents.</li><li>On-Campus Wellness:&nbsp;Benefit-eligible employees on our main campus receive free access to our Medical &amp; Counseling Center.</li></ul>

Alvernia University

Student Financial Services Counselor

Full-Time non-tenure track&nbsp;Instructor&nbsp;of Biology&nbsp;in Pottsville, PA&nbsp;The Science Department in the College of Science, Technology, Engineering, Arts, and Mathematics at Alvernia University invites applications for a non-tenure-track full time position in Biology beginning August 2026. This position will be primarily at our community-based campus in Pottsville, PA. There is the possibility that teaching requirements may extend to the main campus in Reading, PA. &nbsp;We seek candidates with an&nbsp;MS or PhD&nbsp;in Biology&nbsp;or a related field, with a primary focus in&nbsp;Human Anatomy &amp; Physiology, Clinical Microbiology,&nbsp;and evidence of quality teaching experience. Primary responsibilities include teaching undergraduate&nbsp;biology courses, advising students,&nbsp;and&nbsp;engaging in service to the university. &nbsp;Prior experience&nbsp;teaching&nbsp;laboratory&nbsp;courses in Principles of Biology,&nbsp;Microbiology,&nbsp;and/or&nbsp;Human Anatomy &amp; Physiology is also desirable.  &nbsp;Alvernia is a growing co-educational Catholic Franciscan institution dedicated to academic and professional leadership based in the liberal arts tradition. Alvernia University is committed to equal opportunity and inclusive excellence. We actively seek to increase diversity among our students, administrators, faculty, and staff by providing educational, working, and living environments that value the diverse backgrounds of all people and advance inclusive excellence.&nbsp;&nbsp;Candidates should submit a letter of application with current curriculum vitae, teaching philosophy statement, official transcripts, and three letters of recommendation to the online portal. Applications received before January 31st, 2026, will receive full consideration.&nbsp;Employee Benefits:Join a team that values your well-being! We offer a comprehensive benefits package designed to support you and your family:<ul><li>Robust Health Coverage: Choose from three offered medical plans, plus dental and vision.</li><li>Financial Security: Enjoy University-paid life/AD&amp;D insurance and long-term disability, with options for short-term disability and supplemental coverage for you and your family (including accident, critical illness, and hospital indemnity plans). Flexible spending accounts are also available.</li><li>Exceptional Retirement: Start saving immediately with our 403(b) Retirement Plan. You'll get 100% immediate vesting, a University gift contribution, and a generous match up to 5% of your deferrals.</li><li>Time Off: Take advantage of 18 paid holidays each year.</li><li>Invest in Your Future: Enjoy tuition remission benefits for yourself and your dependents.</li><li>On-Campus Wellness: Benefit-eligible employees on our main campus receive free access to our Medical &amp; Counseling Center.</li></ul>

Instructor of Biology

Summary:As an admissions counselor, your role is to be a representative for the university, a resource to prospective and admitted students, and a guide through the admissions process. Admissions Counselors spend part of their year traveling to high schools in a specific territory to represent Alvernia and help interested students receive necessary information. In an assigned territory, you will read applications, make admission decisions, and cultivate relationships with prospective students and their families. This Admissions Counselor will also actively participate in college recruitment and yield events, including but not limited to individual tours, Information Sessions, Open Houses, Accepted Students Days, Scholarship Luncheon, Connection Days, New Student Orientation, and other recruitment events.Essential Functions:1. Promote Franciscan ideals and adherence to the Mission of the University as demonstrated by the University Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while demonstrating service orientation, respect for all, intellectual curiosity, solution focus and innovation, and mutual accountability.2. Build connections with prospective students through various means of communication, including email, phone, virtual meetings, on-campus events, and off-campus functions.3. Design and implement a travel schedule in a designated geographic territory to ensure successful recruitment from schools that will yield students likely to apply and attend Alvernia University.4. Review and make admission decisions on student applications and reach out when an admission decision or update has been made.5. Assist with on-campus admissions events for prospective students and be able to present information or speak publicly during events.6. Advise students and provide resources for financial aid, residence life, academics, student support services, athletics, student activities, or any other aspect of the university. This may include connecting them virtually or in person with those departments on campus.7. Ensure enrollment goals are being met.Additional Responsibilities:1. Make admissions acceptance packages for admitted students.2. Work collaboratively with other departments, especially financial aid and athletics.3. Be an asset to school counselors in college advising.4. Ability to take on projects and be creative.5. Complete other tasks as assigned.Qualifications/Education:1. Commitment to the mission statement, core values, and goals of Alvernia University.2. Bachelor’s degree required. Experience and working in higher education, the field of admissions, and student counseling are preferred (Master’s degree required for Assistant Director level).3. Strong communication skills in speaking, writing, and active listening.4. Bilingual proficiency in Spanish is preferred.4. Managing time effectively, balancing various assignments at once, and remaining organized.5. Proficient in using the computer and utilizing the Microsoft Office Suite. Knowledge or skills in databases and software such as Technolutions Slate, PowerCampus, PowerFaids, Zoom, and Microsoft Office &amp; Teams are preferred.6. Ability to analyze data, think critically and creatively, and meet university goals.7. Remain available to work during nights and weekends as required.8. Valid Driver’s License.9. Ability to work independently and as a part of a team.Physical Requirements:1. Attendance is required to perform the duties of this job.2. Prolonged periods of sitting at a desk and working on a computer.3. Must be able to lift 15 pounds at times.4. Driving long distances for high school visits and fairs.Employee Benefits:Join a team that values your well-being! We offer a comprehensive benefits package designed to support you and your family:<ul><li>Robust Health Coverage:&nbsp;Choose from three offered medical plans, plus dental and vision.</li><li>Financial Security:&nbsp;Enjoy University-paid life/AD&amp;D insurance and long-term disability, with options for short-term disability and supplemental coverage for you and your family (including accident, critical illness, and hospital indemnity plans). Flexible spending accounts are also available.</li><li>Exceptional Retirement:&nbsp;Start saving immediately with our 403(b) Retirement Plan. You'll get 100% immediate vesting, a University gift contribution, and a generous match up to 5% of your deferrals.</li><li>Time Off &amp; Flexibility:&nbsp;Take advantage of 18 paid holidays each year and the possibility of flexible or hybrid work options for many roles.</li><li>Invest in Your Future:&nbsp;Enjoy tuition remission benefits for yourself and your dependents.</li><li>On-Campus Wellness:&nbsp;Benefit-eligible employees on our main campus receive free access to our Medical &amp; Counseling Center.</li></ul>

Admissions Counselor/Assistant Director of Ad

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job SummaryThe Transporter is responsible for the safe and timely movement of patients, equipment, and supplies throughout the hospital. This role plays a vital part in patient care by ensuring individuals are transported with dignity and care, while maintaining compliance with hospital safety protocols and customer service standards.Essential Functions<ul><li>Transport patients using wheelchairs, stretchers, or beds to designated locations, including surgical suites, imaging areas, and discharge points. &nbsp;</li><li>Assist patients in entering and exiting transport equipment safely, including those with IV pumps, oxygen tanks, and monitoring devices.</li><li>Deliver medical equipment and specimens to various departments as requested.</li><li>Assist staff in the transport of deceased patients to the morgue.</li><li>Provide directions and information to patients, visitors, and staff courteously.</li><li>Maintain transport equipment cleanliness and report any maintenance issues.</li><li>Complete transport documentation accurately and promptly. &nbsp;</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Strong communication and interpersonal skills with a focus on customer service.</li><li>Ability to operate transport equipment and follow safety protocols.</li><li>Capacity to perform physically demanding tasks, including lifting and maneuvering patients and equipment.</li><li>Ability to work independently and manage time effectively in a busy healthcare environment.</li><li>Dependable and professional with a calm demeanor in stressful situations.</li><li>Basic computer or electronic documentation proficiency. &nbsp;</li></ul> QualificationsEducation<ul><li>High school diploma or equivalent required.</li></ul>Licenses/Certifications<ul><li>Basic Life Support (BLS) certification required.</li></ul>Experience<ul><li>Previous experience in a hospital or healthcare setting preferred.</li></ul>

St. Francis-Emory Healthcare

Transporter I PRN

Job SynopsisEach year since 1946, MCC has sent out a mobile meat canner, which MCC workers and volunteers use to preserve hundreds of thousands of cans of meat for communities in need across the globe. Canner operators travel with the meat canner to approximately 30 different Mennonite and Amish communities across the US, canning beef, turkey, chicken, and pork. Canners are responsible for all aspects of the project, including: operating steam and pressure vessels, coordinating volunteers, maintaining and communicating USDA regulations, and the maintenance of all machinery in the canning process. Lifelong relationships are forged, opening new doors for life after canning. The Canning Team is comprised of four canner operators. Due to the travel demands for Canner Operators and the conservative contexts of many canning sites, MCC prefers that Canners be single and male. The four men who comprise the canning team typically stay together in lodging provided by the host committees and serve as leaders at the canning sites. Due to CDL requirements for driving in multiple states, MCC prefers that Canner Operators be at least 21 years old. Canner operators work 8-12 hour days from October through April including Saturdays. The extra hours are compensated by time off over Christmas and other breaks in the canning schedule. Summers are spent in Akron, PA with regular working hours. This may include working for the maintenance department or as drivers, materials handlers, etc. at warehouse facilities. (Exceptions regarding the summer work requirement may be requested and will be taken into consideration.) MCC will arrange for each canner to attend a U.S.D.A. approved canning course and to obtain, if the canner operator is interested, a Commercial Driver's License (CDL). The four members of the Canning Crew represent a mutually supportive community. The Canner Operators are expected to cultivate community through such activities as eating together, informal discussions, Bible studies, and recreation. In addition, MCC provides each Canner Operator with the opportunity to visit another country or locations where MCC meat has been programmed one time during their two-year term. Applicants processed on a rolling basis - applications will be received until April 25th OR when the position is filled and the team is complete.Job DetailsThis is a full-time, Service Worker position with a set term length. Service Workers are MCC personnel who are financially supported through a monthly stipend, coverage of living expense and a comprehensive benefits package.QualificationsAll MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply. Legal eligibility to be employed in the U.S. is required. Essential: 1. Commitment to Christ and the work of the church. 2. Ability to work alongside others in a collaborative team environment. 3. Adaptable to new places and people. 4. Capable of repeatedly lifting 75 pounds. 5. Ability to relate to volunteer groups and appreciate the various diversities. Canner Operators will use skills of discretion, judgment and creative ability to communicate with all MCC volunteers. 6. Good mechanical aptitude 7. Ability to work with U.S.D.A. inspectors Preferred: 1.&nbsp; Single Male and at least 21 years old preferred. 2.&nbsp; Class 3 or Commercial Driver’s License (CDL) OR eligibility and willingness to apply for CDL during first year of service preferred. All CDL drivers are required to submit to drug and alcohol testing. Anti-oppression commitment: MCC expects all staff to actively participate in an organization culture that focuses on dismantling any barriers based on race, economic inequality or gender-based oppression. This includes an expectation to assess and address any barriers within themselves, within their team(s), and within MCC. Safeguarding commitment: All MCC Staff are expected to work collaboratively to create and maintain an organizational culture that prevents and responds to situations of abuse of power (sexual harassment, child abuse, racism, exploitation, and fraud among other situations). This job description is designed to be a thorough list of the employee’s responsibilities. It may not be an exhaustive list of duties, particularly for short-term duties that may arise. This Job Description will be reviewed and updated at least annually to ensure recurring and routine duties are included in this job descriptionKey ResponsibilitiesSpecific Tasks and Duties: 1. Drive to, set up and operate canner at over 30 locations in 13 states. 2. Operate canning equipment a. Steam boiler b. Steam cookers c. Steam-jacketed kettles d. Sealer 3. Supervise and coordinate volunteers working on-site during canning operations 4. Relate with the canning committees and local volunteers promoting MCC. 5. Maintain and service canner to be ready for the next canning season. 6. Other duties during summer include working for maintenance department, warehouse work in the Material Resources Center, and trips to airports. And, if interested, take CDL training and receive a CDL license. 7. Interact with and speak to MCC supporters. 8. Move frequently to new locations, along with mobile canner, as scheduled each canning season. 9. Work well with many different people. 10. Appreciate and honor hospitality; practice good manners. 11. Other duties as assigned on a temporary basis. Supervision: This position does not supervise any MCC employees but does support in directing volunteers at canning sites. Travel expectations: Travel to stay and work at various sites during the majority of the canning season from October-April. Physical Activity/Demands: • Regularly ascending or descending stairs/ladders or the like. • Constantly remaining in a stationary position, often standing or sitting for prolonged periods of time. • Constantly moving about to accomplish tasks or move from one worksite to another. • Constantly medium work that includes moving objects up to 75 pounds. • Constantly repeating motions that may include the wrists, hands and/or fingers. • Constantly operating machinery and/or power tools. • Constantly operating motor vehicles or heavy equipment. • Constantly assessing the accuracy, neatness and thoroughness of work assigned. Environment Conditions – exposed to: • Regularly low or high temperatures. • Occasionally outdoor elements such as precipitation and wind. • Occasionally noisy environments. • Occasionally hazardous conditions. • Occasionally poor ventilationStart Date07 Sep, 2026 - Yes, dependent on candidate's availability and supervisor's approval.Term Length2 yearsSalary Details. Participants receive a monthly stipend of $1,531 USD.BenefitsMonthly Stipend: The monthly stipend is made up of three categories: personal expenses (i.e. clothing, vacation funds, etc.), worker care expenses (to spend on renewing activities), and resettlement expenses to be used at the end of the 2-year assignment. MCC covers all assignment-related costs:&nbsp;<ul><li>All basic needs related to assignment (travel to and from assignment, food and household costs, housing, transportation, etc.)&nbsp;</li><li>Full medical coverage (no co-pay)&nbsp;</li><li>10 Vacation days plus local holidays&nbsp;</li><li>Orientation, including travel&nbsp;</li><li>Phone plan allowance</li><li>MCC team meetings and retreat costs&nbsp;</li></ul>&nbsp; Additional InformationAs a new staff person, you will be required to attend General Orientation from July 13-17, 2026 in Akron, PA. &nbsp;Location DescriptionFrom October to April, the canning season, canners live with host families near canning sites across the U.S. During the summer, May to September, canners are based in Akron, PA (pop. 3,500). Akron is a small town in Lancaster County, Pa., about 10 miles north of Lancaster City (pop. 55,000). Much of the Canner Operator activity from May to September takes place at the MCC Material Resources Center located in Ephrata about 4 miles from the MCC office in Akron.

Mennonite Central Committee

Canner Operator - Mobile Meat Canner 2026

Overview of Role/Job Purpose:The Training Specialist I will be responsible for delivering product functionality training to both VertexOne clients and employees, ensuring that everyone is well equipped to use VertexOne products effectively. This includes updating training resources with new features, tracking training class details and project phases, delivering training course surveys, and providing instructional support to clients. The Training Specialist I will also be responsible for updating informal and formal learning resources using a variety of methods.The Training Specialist I will possess excellent analytical and communication skills and use a combination of various teaching methods and learning management tools to cater to various learning styles. By developing skills and resources to help individuals reach their potential, the Training Specialist I will contribute to building client and employee satisfaction and ensure the successful implementation of VertexOne products.Essential Job Duties:<ul><li>Update both informal and formal learning resources using a variety of methods.</li><li>Collaborate with subject matter experts, business analysts, and functional leads to prepare training resources and ensure content is accurate and relevant.</li><li>Provide clear and concise information to internal and external contacts across all communication formats (Email, Teams, Jira, phone calls, etc.).</li><li>Conduct virtual and in-person training sessions to core project teams, including preparation, delivery, learner support, and appropriate follow-up.</li><li>Communicate training issues and needs to the Director, Technical Training.</li><li>Complete all reporting (individual tasks, project details, project training needs, etc.) accurately and on time.</li><li>Treat all colleagues and trainees with dignity and respect.</li><li>Demonstrates reliability, preparedness, and a positive demeanor that reflects well on the training organization.</li><li>Provide instructional support to clients to assist them in developing a successful end-user training plan that meets their business needs.</li><li>Support and deliver training to core project teams and end-users as needed.</li><li>Occasionally, travel to support clients onsite for end-user training (10% or less).</li></ul>Required Skills/Qualifications:<ul><li>Must have 2+ years of working experience in the Utilities Industry (Regulated and/or Deregulated) using a Customer Information System (CIS).</li><li>Working experience with one or more VertexOne products is a plus.</li><li>Adequate knowledge of learning management software (BizLibrary, Kahoot!, Udemy, etc.) and editing programs (Camtasia, Snagit, OBS Studio, Vimeo, etc.).</li><li>Proficiency with MS Office Suite (Word, Excel, Outlook, Teams, SharePoint).</li><li>Adequate knowledge of the training cycle (assessment, motivation, design, delivery, and evaluation).</li><li>Excellent coaching skills and outstanding written and oral communication skills.</li><li>Creative, good analytical and planning skills, and excellent presentation skills.</li><li>Able to work independently on your own initiative and as part of a team.</li><li>An ability to learn quickly and provide value when placed in unfamiliar settings.</li><li>An ability to work in a fast-paced team environment.</li><li>Listens actively and empathetically to the views of others.</li><li>Demonstrates initiative by identifying potential issues and proactively seeking information to clarify ambiguity.</li><li>Ability to make constructive suggestions for continuous improvements.</li><li>Respond professionally to constructive feedback and apply a systematic process to improve your own skills by setting goals, taking action, and maximizing strengths.</li></ul>JobFamilyTraining &amp; OCMJobFunctionIndividual ContributorPayTypeSalaryEmploymentIndicatorRegularHiringMinRate60800HiringMaxRate67800

VertexOne

Training Specialist, I

Overview of Role/Job Purpose:The Client Analyst I role provides daily support to VXcis Clients based upon contracted services. Client Analysts work closely with the Client Success Managers to review and resolve reported issues, track SLA’s, manage support work queues, participate in Client meetings, create and test rate changes for Clients, perform system configuration, coordinate Release upgrades and provide after hours support for special projects or client outages.Essential Job Duties: &nbsp;<ul><li>Serve as the primary contact for day-to-day client inquiries and concerns.</li><li>Build positive and productive relationships with VertexOne Clients.</li><li>Partner with Client Success Managers (CSMs) to support client onboarding.</li><li>Perform client notifications for application issues, scheduled downtime, upgrades, and other impacts.</li><li>Monitor 3rd party applications and jobs.</li><li>Escalate and communicate issues to VertexOne Management or Clients as needed.</li><li>Provide clients with status updates on projects and deliver required documentation for approval.</li><li>Maintain strong client relationships to promote high customer satisfaction.</li><li>Issue Resolution &amp; Queue Management</li><li>Analyze and troubleshoot client issues in a timely fashion.</li><li>Review incoming tickets and perform initial research using available tools and documentation.</li><li>Update ticket statuses and add notes to keep clients and internal teams informed.</li><li>Track SLAs and manage support work queues effectively.</li><li>Participate in operations meetings with Clients to review outstanding issues.</li><li>Attend Leadership Business Review meetings with Clients.</li><li>Support Project Managers as needed on larger custom projects.</li><li>Lead Minor Release upgrades for Clients.</li><li>Gather requirements from Clients for projects, research, or testing.</li><li>Create, test, and manage Client-specific rate changes.</li><li>Coordinate code promotion requests and approvals with Clients.</li><li>Ensure all Client communications and approvals are documented in Jira per audit control requirements.</li><li>Create user profiles and manage system access.</li><li>Coordinate with Clients to implement new business rules, page rules, control file updates, and security requests in test or production environments.</li><li>Assist with preparation of test and production environments.</li><li>Coordinate Client environment refreshes.</li><li>Available to work extended hours or weekends for Client project work or outages.</li><li>Travel as required to Client locations or VertexOne company events</li></ul>Required Skills/Qualifications:<ul><li>Must have at least 2 years experience working in a data or operations analyst role&nbsp;</li><li>Must have experience working with a ticketing system</li><li>Microsoft Office experience is required ( MS Outlook, Excel, Word, Power Point)</li><li>Excellent organizational skills is required</li><li>Must have the ability to multi-task&nbsp;</li><li>Excellent interpersonal skills and a professional approach when dealing with clients</li><li>Curiosity, attention to detail, and a desire to learn and grow in a fast-paced environment&nbsp;</li><li>Minimal travel required (10%) </li></ul>Preferred Qualifications:<ul><li>Jira, SQL and Excel skills an asset</li><li>Utility experience or Meter-to-Cash experience&nbsp;&nbsp;</li><li>Knowledge of CIS systems an asset&nbsp;&nbsp;</li><li>Familiarity with SQL</li></ul>JobFamilyClient SuccessJobFunctionIndividual ContributorPayTypeSalaryHiringMinRate54000HiringMaxRate68000

Client Analyst I

Overview of Role/Job Purpose:The Implementation Specialist II will lead our clients through the implementation process of our Solutions to analyze client business needs and translate them into functional and design specifications utilizing solution best practices.This customer-facing role involves managing multiple projects and relationships, supporting software development and configuration. Key responsibilities include requirements analysis, system design coordination, workshops, testing, training, and maintaining system documentation. The role also involves liaising with project managers and developers to address business and technical gapsAs a specialist in digital &amp; analytics solutions, your primary focus will be on AMI presentment, data analytics, communications, and streamlining call center operations through digitization. You will be responsible for end to end project oversight and serve as the main liaison for clients, facilitating meetings, providing regular status updates and ensuring client satisfaction through clear communication and strong guidance. A solid understanding of the end-to-end utility customer facing and meter-to-cash processes is required as well as successfully deploying highly integrated SaaS solutions.Essential Job&nbsp; Duties: <ul><li>Lead and guide clients through the implementation process taking full ownership of your specialized area from a business and technical perspective. </li><li>Analyze and model business requirements to create technical requirements.</li><li>Translate client’s business needs into functional and design specifications.</li><li>Perform the required research to identify gaps between the business requirements and the current functionality.</li><li>Develop and review requirements, business processes, and recommendations related to proposed solutions as well as functional and system design specifications.</li><li>Lead team members and peers by fostering collaboration, clearly communicating ideas and perspectives to senior management, initiating and overseeing projects, managing resources effectively, resolving issues, and ensuring accountability for both personal and team performance.</li><li>Liaise between clients/users and technology architects/developers to ensure precision and clarity in the documentation of business requirements and technology solutions.</li><li>Prepare/Review System Functional Specifications and Business and Use Case documentation.</li><li>Lead High Level Design and Best Practice sessions.</li><li>Perform Use Case walkthroughs.</li><li>Develop test cases and perform testing on changes and enhancements.</li><li>Perform System, Functional and Integration Testing to ensure product quality remains at the highest level, including dealing with workload peaks without compromising quality/standards.</li><li>Investigate production issues and assist with troubleshooting, re-creating, and resolving those.</li><li>Support all phases of the Software Development Life Cycle, including requirements analysis, design, construction, testing, implementation, and monitoring.</li><li>Work with third party vendors during requirements, design and testing phases.</li><li>Escalate and communicate issues to VertexOne Management or Clients as needed.</li><li>Work cooperatively in a team environment to meet the goals of the department and of the company.</li><li>Client on-site meetings during key phases of the project (30% travel)</li></ul>Job Skills/Qualifications:<ul><li>Utility and/or utility consulting experience and knowledge of Customer Information Systems (CIS) Billing systems or Enterprise Resource Planning Systems is required.</li><li>4+ years working experience as a Business Analyst or Implementation Specialist in the Software Development industry, creating detailed Business and Technical documents such as Business Requirements Documents, Design Documents, Functional/Technical Specifications, Interfaces, Web User Interface (UI) and Workflows, Use Cases, User Guides, Defect Analysis Reports etc.</li><li>Proficiency in SQL (SELECT Statements, Joins, Subqueries, Data filtering and sorting and Data Manipulation) is preferred</li><li>Understanding software development process and IT project management methodologies (Agile/Waterfall, Hybrid) and relational database principles, data analysis and incident management tools (e.g., Jira).</li><li>Proficient in common desktop applications (Microsoft Office, Microsoft Visio, etc.).</li><li>Experience working with AI tools for data analysis, process automation is preferred.</li><li>Demonstrated experience in business process design and requirements analysis.</li><li>Knowledge of and experience with Web APIs and Batch Processes is preferred.</li></ul><ul><li>Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards.</li></ul><ul><li>Skills to identify, communicate, and resolve issues effectively.</li><li>Strong ability to analyze issues and solve problems effectively.</li><li>Ability to quickly grasp new concepts and manage change through innovation and flexibility.</li><li>Ability to meet deadlines, manage multiple projects, and prioritize tasks efficiently.</li><li>Excellent at multi-tasking while maintaining high standards and productivity.</li><li>Ability to create and maintain project plans, timelines and milestones</li><li>Excellent at conflict resolution and handling challenging stakeholder interactions</li><li>Ability to work well under pressure.</li><li>Highly self-motivated and proactive.</li></ul>Preferred Qualifications:<ul><li>Customer-centric mindset</li><li>Project coordination and time management</li><li>Technical aptitude and attention to detail</li><li>Cross-functional collaboration</li><li>Continuous improvement and adaptability</li><li>Initiative and Ownership</li><li>Excellent communication skills&nbsp;</li></ul>JobFamilyProduct DeploymentJobFunctionIndividual ContributorPayTypeSalaryHiringMinRate74000HiringMaxRate96000

Implementation Specialist II

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-System Office, University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.Job DescriptionPURPOSE AND SCOPE:The Coordinator I, Library Technical Services is responsible for managing and enhancing the daily operations within the Library Technical Services department. This role combines the hands-on processing and maintenance of interlibrary loan materials with administrative and coordination functions. The position ensures efficient material processing, compliance with copyright and vendor requirements, and smooth departmental operations including resource management and administrative support. ESSENTIAL JOB FUNCTIONS:<ul><li>Coordinates daily operations of the Library Technical Services department, to include department calendars, meetings, training sessions and special events, including site selection and preparation</li><li>Acts as main point of contact for Interlibrary Loans; Processes and maintains interlibrary loan requests submitted by faculty, staff, students, and external academic or corporate institutions</li><li>Performs physical processing to prepare books and non-print materials for circulation or shipment to other campus libraries</li><li>Maintains files, logs, and statistics for interlibrary loan services and courier activities; Ensures compliance with copyright regulations and vendor software updates</li><li>Receives incoming mail and courier shipments and distribute them appropriately within the library network</li><li>Organizes and maintains departmental documentation, manuals, and training materials</li><li>Monitors and tracks office supplies, equipment, and departmental purchasing/requisitions; Assists with budget tracking, and preparation of periodic reports</li><li>Prepares and analyzes reports and makes presentations as needed</li><li>Monitors LTS ticketing system </li><li>May participate in special projects, as needed</li><li>Performs other related duties, as needed</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES: <ul><li>Working knowledge of library management systems (e.g., Symphony) and the OCLC World Share ILL system</li><li>Ability to quickly adapt to changes in vendor software and technology updates</li><li>Strong attention to detail and ability to prioritize multiple tasks and projects simultaneously</li><li>Proficiency in general office software and report preparation</li><li>Excellent written and oral communication skills with a high level of customer service</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE &amp; CONDITIONS:<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Associate degree or higher and at least 1 year of experience, or an equivalent combination of education and experience</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Bachelor's degree</li><li>Experience working in Library Technical Services</li><li>Experience working with the Symphony Library Management System or similar platforms</li></ul>SalaryHiring salary range is $38,761 - $44,575Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Coordinator I, Library Technical Services

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Qualities of ExcellenceAs faculty members of Lone Star College, we strive to create a nation of world citizenry in our students. In that pursuit, we model ways of thinking and being that incorporate diversity, equality, and equity. Our culture, then, requires the possession of transcendent qualities that, while immeasurable, are evident in global citizens. We are compassionate with our students, colleagues, and ourselves. We are innovative in the pursuit of learning. Ultimately, we create a culture where learning thrives, people are safe, and we mirror the qualities of world citizenry.Lone Star College faculty are dedicated to four qualities of excellence:<ul><li>Student Invested</li><li>Content Expert</li><li>Pedagogically Excellent</li><li>Institutionally Dedicated</li></ul>Campus Marketing StatementLone Star College-University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Established in 2012, Lone Star College-University Park has been recognized nationally and internationally for its innovation, as well as its focus on student access and success. Conveniently located off SH 249 in the heart of northwest Houston, Lone Star College-University Park is known as the "community's college," providing students with highly affordable degree and certificate programs that transfer seamlessly to four-year universities or lead to direct employment. Campus facilities include the Center for Science &amp; Innovation, the Energy &amp; Manufacturing Institute, Learning Innovation Labs and the Geology Rock Wall. Location address is 20515 SH 249 (TX 249 and Louetta Road), Houston, TX 77070.Job DescriptionPURPOSE AND SCOPE:It is the responsibility of the teaching faculty to provide the learning activities and support that will lead to the achievement of the course objectives and contribute to the educational environment of the college and the community. Primary responsibilities are to plan, develop and teach courses within the curriculum in a manner that facilitates student learning.Adjunct faculty are hired in a part-time capacity on a semester-by-semester basis, contingent upon the needs of the System. Lone Star College accepts application material year-round from qualified applicants willing to teach on a part-time basis. Adjunct (part-time) faculty hiring is based on student demand. We offer day, evening, and weekend classes. Classes are offered at various times and locations during the academic year. As a rule, adjunct faculty may teach a maximum of five classes per academic year.ESSENTIAL JOB FUNCTIONS:<ul><li>Teaches Government courses at a variety of times and locations</li><li>Creates engaging lessons that promote student involvement and application of the material.</li><li>Submits required college reports and forms in a timely manner</li><li>Utilizes a course syllabus for each course, following established institutional guidelines</li><li>Meets with and advises students either before or after class or by appointment, electronic communication, or other appropriate methods</li><li>Evaluates students to measure their progress in achieving course objectives and informs students in a timely manner of their progress</li><li>Maintains professional relationships with students, colleagues, and the community</li><li>Attends meetings, trainings, and orientations as required</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Mastery of course content</li><li>Demonstrated leadership skills; Style that emphasizes collaboration, teamwork, and facilitation</li><li>Excellent oral and written communication skills and interpersonal skills</li><li>Ability to appreciate alternative viewpoints; Ability to work effectively with a wide variety of people</li><li>Demonstrates interest in interdisciplinary teaching, service learning, learning technologies, course development, and adult learning methodologies including collaborative learning, learning communities and distance learning</li><li>Commitment to academic excellence, exceptional service and providing a dynamic climate for life-long learning</li><li>Demonstrated ability to develop and implement instructional approaches such as service learning/civic engagement, learning communities, and the effective use of technology</li><li>Ability to use effective strategies to engage students in their learning</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS: <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment, and any specialized equipment standard within the discipline/industry</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled classroom and/or lab environment with minimal exposure to safety hazards</li><li>Hours will vary depending on class time; Instructors are required to meet with classes at all scheduled times and be available to students outside of class instruction</li></ul>REQUIRED QUALIFICATIONS:<ul><li>Master's degree in political science/ government or Master's degree with 18 graduate hours in political science/ government; JDs and MPAs must have 18 graduate hours in related political science/ government courses</li></ul>Salary$55.44 per contact hour.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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