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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.As a Senior Digital Product Manager for the Email and Loyalty Enablement team, you will play a vital role in forging the next generation of the American Express Marketing Technology ecosystem. Tasked with improving speed to market, investment agility and creating best in class experiences, this exciting role requires a motivated individual with vision and passion, coupled with attention to detail, to define and unlock these new capabilities to accelerate marketing enablement.You are passionate about creating exemplary Martech experiences that are configurable, integrated and high-quality by the application of your deep product mastery and experience. You demonstrate:<ul><li>Product Mastery – Visionary, customer and value centric storytelling, in-depth knowledge and robust application of Agile processes and principles to operate in a global LPM structure for annual, PI and sprint planning cycles. You take a leading role in the definition of the product vision, strategy, roadmap, growth opportunities, iteration planning and product release plans, creating clear sprint/increment goals and testing plans. You apply precision to backlog refinement, sprint planning, ceremonies, user story creation through to acceptance, sprint demos, testing, PIV, customer outcome driven prioritization, iterative continuous improvement and collaborative roadmap creation.</li><li>Technical fluency – ability to articulate complex solutions and technical capabilities to communicate to colleagues across disciplines. Direct experience working with B2B &amp; B2C marketing email, Adobe Experience Platform and AJO, and/or other ESPs a plus.</li><li>Customer Experience – UX Design thinking is inherent in your everyday, user sentiment and journey measurement drives your prioritization. You have a keen understanding of the customer experience, researching and analyzing user experience data and analytics to identify and quantify opportunity areas. You power through technical and product issues to find resolution because you are unwilling to make your problems your users’ problems.</li><li>Highly organized - Excellent project management, organization, and prioritization skills and a proven ability to manage cross-functional, large/complex initiatives. You are great at research and documenting your learnings, detailing decisions and solutions for alignment and strategic input, you thrive dealing with fast paced and changing needs in a matrixed environment.</li><li>Partnership - Able to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (including Marketing, Technology, Design, Operations, Analytics, 3rd party vendors, Risk, Compliance, Legal, Finance and other partners). You set a high bar and empower yourself and others to achieve great results; constantly pushing toward clarity and delivery while balancing the need for great collaboration and building strong relationships</li><li>Data and Insights – Ability to provide insight and accurate judgment in addressing and resolving complex business issues and making prioritization decisions. You hold personal accountability for ensuring data is accurately stored, high quality, auditable and well governed. You define customer needs, metrics, controls &amp; monitoring, key risk indicators and key performance indicators that are clear and concise to track the success of the features launched, feeding back into the next prioritization cycle.</li><li>Control and Compliance – ability to apply a keen focus on monitoring and observability, prioritizing preventative controls, and meeting control and compliance needs to deliver robust and compliant communication channels. You take ownership of storing high quality, auditable data.</li><li>Growth mindset – you are a problem-solving change agent. You communicate clearly and constructively, make decisions effectively with demonstrable backing and co-create with colleagues a coaching and development culture. You actively participate in team and business unit learning and development activities, communities of practice and company networks.</li><li>Finger on the pulse – Keep up to date with industry advances, competitor solutions, Agile/SAFe methodologies and new trends within Martech to bring fresh ideas and capability updates to your remit.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. Within GCS, the Small Business Product, Loyalty and Experiences team is responsible for our leading Small Business Card products and adjacent features.&nbsp;&nbsp;Within this team, the Small Business Cashback and Proprietary Lending Card team leads the end-to-end product management of our large portfolio of premium cashback and no-fee Cards including The Plum Card, Blue Business Cash and Blue Business Plus. The team is responsible for driving profitable growth of our portfolios by meeting the evolving needs of small business owners and designing best-in-class value propositions and customer experiences. How will you make an impact in this role?As a Senior Analyst on the Small Business Cash Back team, you will play a key role in serving and growing our premium cash back Card Members. You will partner with teams across the enterprise, including Servicing, Sales &amp; Account Development, Marketing, Legal, Compliance, Finance and others to deliver value to customers. We are looking for a curious, customer-focused, analytical thinker with strong project management skills and attention to detail.&nbsp;This is a unique opportunity to join one of GCS's most dynamic Card Product teams and gain exposure to a broad set of enterprise partners.&nbsp;Key Responsibilities:<ul><li>Lead end-to-end customer communications processes, including the development and maintenance of both new and existing assets for any product changes in the portfolio (e.g., claims, disclosures, guidelines, servicing letters, marketing assets, legal documents)&nbsp;</li><li>Support execution of projects and pilots that affect the Cash Back Card portfolio and ensure all elements of customer and product impacts are considered</li><li>Drive frontline servicing, sales and account development strategies, including creation of training materials and collateral for new and existing benefits&nbsp;</li><li>Facilitate strategic discussions with Marketing channel owners to monitor results, gather insights &amp; customer trends, and connect findings to broader product strategy&nbsp;</li><li>Analyze customer feedback (NPS, complaints) and portfolio dynamics to identify opportunities, inform strategic decisions, and help shape the future product roadmap and feature enhancements&nbsp;</li><li>Manage budgets and invoice payments with robust tracking and organization&nbsp;</li><li>Deliver high-impact strategic work in partnership with the team’s two Managers&nbsp;</li></ul>Minimum Qualifications:<ul><li>2+ years of work experience&nbsp;</li><li>Proficiency in MS PowerPoint, Excel and Word&nbsp;&nbsp;</li><li>Customer-first mentality with interest in backing small business owner needs&nbsp;</li><li>Excellent written and oral communication skills&nbsp;</li><li>Experience synthesizing data and insights into actionable recommendations&nbsp;</li><li>Strong organizational skills with ability to manage multiple priorities and execute efficiently&nbsp;</li><li>Creative problem-solver with a growth mindset and a passion for learning&nbsp;</li></ul>Preferred Qualifications:<ul><li>Prior experience in product, marketing, analytics, finance or related fields</li><li>Understanding of the B2B and commercial payments landscape</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Small Business Cashback Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Global Real Estate &amp; Workplace Experience (GREWE):Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in 59 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, airport lounges and data centers. The global GREWE team is comprised of ~100 Amex full time staff that leverage ~5,000 contractors and is part of the broader Global Servicing Group organization which delivers shared business services to colleagues across the enterprise. GREWE’s key priorities include:&nbsp;GREWE Vision: Provide the world’s best workplace experience for every colleague, at every site, every day.GREWE Mission: Enable profitable growth by anticipating business needs and co-creating flexible, vibrant, inspiring&nbsp; &nbsp; &nbsp; &nbsp;environments at a competitive cost.Strategic Priorities:<ul><li>Portfolio: Best buildings in the best places at the most competitive costs.</li><li>Environment: Tailored spaces that inspire innovation and strengthen connections between colleagues, customers, and brand.</li><li>Hospitality: Frictionless experiences for colleagues across moments that matter.</li><li>Operations: Operational excellence to deliver enterprise value, accelerate time to market, reduce disruption, and mitigate risk.</li></ul>Reporting to the Director, Northeast Subregion, this role is responsible for managing day-to-day relationships between Real Estate and internal Amex customers, Business Units, and leaders. This person will play a pivotal role in implementing regional strategies for Amex colleagues and will help Business Units optimize their working environments.The Manager, Business Partnership is focused on understanding the unique working styles of different persona groups and delivering tailored office experiences around those needs. To be successful in this role, s/he must lead with a data driven approach and have advanced analytical skills. This person will oversee projects from end-to-end and must be a seasoned Project Manager with advanced Excel, PowerPoint, presentation, and communication skills.&nbsp;The success of this role is measured through employee satisfaction surveys, user feedback, and proactivity in service delivery. This position requires a hospitality mindset and a strong commitment to making Amex the “workplace of choice” around the world. This is a unique opportunity to help build culture, foster community, and enhance the colleague experience.&nbsp;To ensure seamless delivery of the workplace experience s/he will collaborates closely with other regional and global GREWE functions (transaction management, design and construction, facilities management, workplace services, etc.), CEG (medical, benefits, etc.), Global Security Services, Regulatory Agencies, Country Leaders, and Country Executive Teams/Boards and planning.&nbsp;Responsibilities of the role will include, but not be limited to the following:· Cultivate relationships with Business Units (BUs) to understand real estate requirements to support demand forecasting and solutions development.·Spearhead analytics and forecast modeling to drive real estate strategy. Leverage data and analytics (qualitative + quantitative) to make informed decisions.· Work closely with business partners to craft solutions to business problems and implement them. Provide actionable, insightful analytical solutions to help evaluate and drive business results.·Define, plan, implement, measure and improve GREWE offerings while balancing enterprise objectives, GREWE resources and BU requirements.·&nbsp; Partner with Colleague Experience Group, Digital Workplace, Security, Communications and other key functional areas for solution development and seamless delivery of GREWE initiatives.·Bring new ideas and innovation to current processes and solutions.·&nbsp; Deliver an exceptional customer and colleague experience.Minimum Qualifications:· &nbsp;Strong analytical skills: Applying analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions. Drive insights and recommendations on real estate solutions.·Strong Business Partnership and communication skills enabling ability to interact effectively with business leaders and to present structured and compelling messages to various levels within the organization.·Strong working knowledge of Excel, Word and PowerPoint with the ability to break down complex ideas into understandable and actionable messages and executive presentations.·Strong project management skills with proven experience in managing large scale initiatives.·&nbsp; Highly collaborative, balancing multiple internal stakeholders and external parties such as vendors, landlords and other service providers.·Comfortable working in multi-tasking environment with multiple stakeholders, situational ambiguity, project complexity and need for change management.·&nbsp; Organized, detail-oriented self-starter with the ability to learn and adapt.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

Manager - Business Partner, Global Real Estate & Workplace Experience

<h2>About the position</h2>The Managing Editor of <a href="https://www.americanbanker.com/" target="_blank">American Banker</a>, the largest of the seven <a href="https://arizent.com/" target="_blank">Arizent</a> publications, leads day-to-day editorial operations for our 185-year-old brand.<h2>Who we’re seeking:&nbsp;</h2>This position is a trusted second-in-command to the Editor-in-Chief. The Managing Editor is both an air traffic controller for daily and longer-term copy and a mentor to reporters and editors on our team, helping them work through reporting issues and craft careful prose. The ideal candidate has meticulous attention to detail, a strong grasp of grammar and style, and both empathy and a sense of humor. We’re looking for someone who can help execute our strategy of focusing reporting on specific roles within banking, starting with payments executives, and can work with reporters to tailor coverage to these roles. This editor will help coordinate across functions with our editorial research, data and events teams to infuse our reporting with all of the insights available across Arizent.<h2>Core responsibilities:&nbsp;</h2><ul><li>Establish and maintain editorial standards of ethics, quality, objectivity, style and independence in our coverage that is distinctive, trustworthy, and actionable;&nbsp;</li><li>Assign story and other format ideas to staff journalists and actively coach them on reporting and writing; ensure their work achieves its stated goals before publication (clear focus, excellent production values, bold headlines, appropriate sourcing, strong supporting assets);</li><li>Identify, assign stories to and manage freelancers, including administrative requirements related to expenses/invoicing;</li><li>Manage and curate American Banker’s daily email newsletters and update the AmericanBanker.com homepage</li><li>Provide editing help for our three reporting teams when needed;</li><li>Run live blogs;&nbsp;</li><li>Oversee copy editing;</li><li>Oversee the editing of BankThink, our op-ed section, and our Think Tank contributor forums;&nbsp;</li><li>From time to time, report and write original stories.</li></ul>In pursuit of the above, the Managing Editor, American Banker is expected to:&nbsp;<ul><li>Ensure that content for each of the brand’s touch-points (website, email newsletters, social media, video, podcasts) is consistently produced on schedule, at a high level of quality, and in alignment with our journalistic standards.</li><li>Manage freelance and T&amp;E expenses according to budget, coordinating with and reporting to the Editor-in-Chief on a regular basis. Plan industry coverage requiring travel and approve plans in accord with budget.</li><li>Establish and maintain a public profile as a leading voice on banking in the press, on social media, and at industry events.</li><li>Actively collaborate with journalists and editors at other Arizent publications.</li></ul> Additional responsibilities:&nbsp;Journalists at Arizent are expected to contribute to and participate in all channels and platforms in which we engage our readers. Those activities include:&nbsp;<ul><li>Create social media posts on a daily basis.</li><li>Participate in digital media, including podcasts, web seminars, and video interviews.</li><li>Participate in live and virtual events hosted by Arizent brands.</li><li>Represent American Banker in other media, industry events, and other public contexts; and&nbsp;</li><li>Offer creative ideas for how American Banker can continue to expand its rapidly growing presence and leadership within the community it serves.&nbsp;</li></ul>Job Requirements Preferred candidates for the Managing Editor role will have:&nbsp;<ul><li>10+ years of experience in journalism.</li><li>Experience in managing teams of reporters and contributors, both internal and external, in person and remote.</li><li>Experience in creating and shaping journalism for multiple channels, including print, digital, video, audio and live events.</li><li>Track record of delivering journalism on time and within budget.</li><li>Detail-oriented approach with excellent organization and prioritization skills.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Excellent oral and written communication skills.</li><li>Ability to work on multiple projects simultaneously.</li><li>Ability and willingness to travel.</li><li>Experience and confidence participating in digital media and other public forums; excellent public speaking and presentation skills.</li><li>B.A./B.S. degree; journalism master's degree is a plus.</li><li>Experience covering banking or finance is a plus.</li></ul><h3></h3><h3>About Us</h3>American Banker is the essential resource for senior executives in banking and financial services. We deliver timely insights on the issues shaping the industry—innovation, transformation, disruption, technology, regulation, and reform. Each day, financial professionals rely on us to stay ahead of the curve, with breaking news, in-depth analysis, and exclusive research and data. American Banker engages the industry’s top decision-makers across digital platforms, print, and live events.Arizent is a business information company that empowers professional communities by providing insights, analysis, and opportunities to connect. With deep industry expertise and a data-driven platform, we deliver subscriptions, marketing services, live events, and access to Leaders, our executive forum. Our brands include trusted financial services publications such as American Banker, The Bond Buyer, Financial Planning, and National Mortgage News, as well as professional services brands like Accounting Today, Employee Benefit News, and Digital Insurance.We are looking for creative thinkers with the skills and drive to help advance our vision. If you are interested in bringing 150 years of experience and reputation together with a start-up mentality, then we invite you to get to know us!&nbsp;To learn more, visit <a href="http://www.arizent.com" target="_blank">www.arizent.com</a>.<h3>Why Join Arizent?</h3>At Arizent, we believe equal opportunity is more than a policy it’s a source of strength and innovation. We are committed to creating an inclusive workplace where every employee feels valued, respected, and empowered to bring their authentic selves to work. Our Employee Resource Groups (ERGs) play a key role in creating a supportive and enriching work environment.&nbsp;We offer competitive compensation and a comprehensive benefits package designed to support your well-being and growth. Benefits include:<ul><li>Medical, dental, and vision coverage</li><li>Disability and life insurance</li><li>Paid vacation, sick, personal, and mental health days</li><li>Parental leave and holiday pay</li><li>401(k) program</li><li>Pretax transportation benefits</li><li>Fitness reimbursement</li></ul>Salary will be based on experience, skills, knowledge, and location. Applicants are encouraged to include salary expectations in their cover letter.As an equal opportunity employer, we provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, height and weight, protected veteran status or any other protected status. &nbsp;This policy of equal employment opportunity applies to all terms and conditions of employment. PI277405186

Managing Editor, American Banker

<h3>Job Description:</h3>Principal BLOCKCHAN ENGINEER, Wallet Blockchain PLATFORMThe RoleAs a Principal Blockchain Engineer on the Wallet Blockchain Platform team, you’ll get the opportunity to develop your skills and collaborate with engineers across Fidelity in a fun and dynamic environment. You will work closely with technical leaders and Architects to build a secure crypto platform utilizing modern software development practices. As a senior member of the team, you will mentor engineers on the best practices for Software development.The Expertise and Skills You Bring<ul><li>Batchelor's degree in computer science or related field required</li><li>8+ years' experience in software development using object-oriented programming languages like Java</li><li>Experience with blockchains such as Ethereum, Bitcoin</li><li>Experience building resilient services in Java</li><li>Proficient in databases and SQL</li><li>An understanding of microservice architecture and twelve factor app patterns</li><li>Ability to build reliable software that can withstand unreliable environments</li><li>Unit and integration test automation using JUnit</li><li>Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins Core</li><li>Possess critical thinking skills to build end-to-end solutions</li><li>Passionate and committed to learning new things and developing with the latest technologies and frameworks</li><li>Work well in both a small agile team and independently, having a strong user focus</li><li>Strong analytical and communication skills and the ability to handle multiple tasks at any given time</li><li>Participate in engineering practices such as code and design reviews, environment strategy, and build and deployment pipelines</li></ul><ul><li>Strong organization skills and attention to details</li><li>Experience with AWS or other cloud platforms and containerization technologies such as Docker is a plus</li><li>Experience with asynchronous workers and resilient messaging services such as SNS and SQS is a plus</li></ul>The TeamFidelity Digital Assets, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum.Fidelity Digital Assets℠ adopts an entrepreneurial culture and startup approach while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.Within Fidelity Digital Assets, the Wallet Blockchain Platform Team is responsible for the backend services and APIs that support digital assets transactions on networks such as Bitcoin and Ethereum. The team will also lead tokenization efforts.The base salary range for this position is $107,000-$181,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Fidelity Investments

Principal, Blockchain Engineer - Digital Assets

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Data Office (EDO) is part of the Enterprise Data Management Program, a key component of our Technology organization. It focuses on delivering data products that fuel business growth and unlock value, while shaping robust data management strategies and governance solutions. EDO delivers critical data-related initiatives that accelerate ongoing digital transformation at American Express, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Director to lead organizational change management and communications.&nbsp;Primary Responsibilities:<ul><li>Change Impacts and Adoption Measurement: Partner cross-functionally and Enterprise-wide to identify, assess and prioritize people, process, and technology changes due to the ongoing data management and governance transformation; define the KPIs and success metrics to measure adoption progress </li><li>Stakeholder Analysis and Engagement: Identify affected stakeholders across the Enterprise, and determine their needs from an organizational change standpoint; strategize engagement tactics to bring stakeholders along the data transformation journey </li><li>Organizational Change Strategies and Planning: Design leading practice strategies to achieve adoption objectives and regularly obtain feedback for ongoing iteration; create and implement the data organizational change roadmap while accounting for other Enterprise priorities / dependencies </li><li>Communications Strategies and Planning: Articulate the value proposition of the data transformation work underway; bring benefits of the transformation to life for Enterprise stakeholders; create a comprehensive plan in partnership with Enterprise stakeholders that outlines the right channels, audiences, and timing for delivery</li><li>Culture Change Strategies: Identify the long-term behavior and mindset shifts required to enable a culture of data stewardship and data risk management</li></ul>Minimum Qualifications:<ul><li>8+ years of experience in a leadership role focused on organizational change management and communications.</li><li>Experience in program management for cross-functional initiatives in large (e.g., Fortune 500) organizations.</li><li>Experience with stakeholder management and gaining consensus across various stakeholders.</li><li>Bachelor's Degree</li></ul>Preferred Qualifications:<ul><li>Experience gained at large US and / or global financial institutions; experience with and / or exposure to data management and governance is a plus.</li><li>Comfortable operating in an environment with ambiguity, using structure, influence, and prioritization to keep the work and team on track.</li><li>Experience managing critical and time-sensitive deliverables.</li><li>Detail oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.</li><li>Proven experience building and leading diverse, geographically dispersed, high-performing teams; extensive experience and success as a leader of leaders.</li></ul>GuardianSalary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Organizational Change Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing &amp; Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. The Director - Performance &amp; Insights within SPT offers you the opportunity to be part of this dynamic organization and help GCS navigate towards growth.This position reports to the Vice President – Global and Large Performance Insights, focused on the delivering actionable insights and planning strategies that power growth, retention, and transformation across the Global &amp; Large (G&amp;L) segment. This Director would be responsible for managing a team of 7 colleagues comprising of managers and analysts across multiple markets. They will work closely as a consultative advisor to senior partners within the G&amp;L business in ensuring that there is alignment and collaboration on top priorities. This role is also responsible for defining success metrics, ensuring key performance indicators are reportable to track real-time business impact.The ideal candidate will possess thought leadership, critical thinking, communication, and organizational skills, and will have a consistent track record of excellence operating independently within a strong team environment!Key Responsibilities:<ul><li>Manage monthly and annual performance planning, reporting, and insights to enable the G&amp;L organization to meet its goals</li><li>Craft the segmentation strategy and performance measurement approach while generating client-level insights to support growth</li><li>Collaborate with G&amp;L leadership to identify risks and opportunities, optimizing sales channel performance through proactive analysis and insights</li><li>Design and implement processes for tracking and reporting Sales &amp; AD activities that are accurate, transparent, and easy to manage</li><li>Work seamlessly with partners across Finance, Risk, Product, Marketing, Compliance, GCA, and more—ensuring alignment and impact</li><li>Lead a high-performing team, encouraging professional growth, engagement, and a culture of belonging across geographies</li></ul>Minimum Qualifications:<ul><li>8+ years of experience in performance planning, consulting, corporate finance, or related fields</li><li>Strong commercial competence and a deep understanding of business planning cycles, client management, and field team operations</li><li>Outstanding communicator with the ability to convey complex financial insights clearly to a broad range of audiences</li><li>Skilled at customer and partner relationship management; able to influence leadership decisions</li><li>Track record of delivering results in a fast-paced, matrixed environment</li><li>Experienced people leader with a passion for developing talent and driving team satisfaction</li></ul>Preferred Qualifications:<ul><li>Proven strategic problem solver with a broad perspective and strong business judgment; experience in commercial business preferred</li><li>MBA or equivalent experience preferred</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - Performance & Insights

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Managed Client Expansion and Engagement team, within the GCS Managed Customer Marketing team, delivers marketing strategy to US SME Sales and AD teams who grow spend and engagement with our customers through consultative business-centric dialogue. This role will work across the team to activate commercial spend across B2B merchants and design spend engagement campaigns based on supplier activation strategies. This is a highly visible position with exposure to other customer marketing teams as well as close collaboration with US SME sales / account development and the Global Merchant &amp; Network Services (GMNS) organization. Role requires strong knowledge of business practice and procedures in order to perform the below listed responsibilities.Key Responsibilities<ul><li>Increase activation volume of new and expanded American Express merchants by driving US SME awareness to high value, quick win opportunities</li><li>Execute customer activation strategies built around supplier acceptance (such as client trigger campaigns) across US SME clients</li><li>Partner closely with customer marketing counterparts and cross business marketing teams to deliver industry specific B2B content and value messaging</li><li>Closely collaborate with a broad set of cross-functional partners (US SME Sales, Account Development, Customer Marketing) and colleagues across the enterprise (GMNS client-facing teams, Commercial Analytics, Product/Tech) to flawlessly execute commercial business priorities</li></ul>Minimum Qualifications<ul><li>Creative thinker with a strong customer focus who is comfortable driving results in a dynamic environment</li><li>Demonstrated ability to work independently and cross-functionally</li><li>Strong problem-solving and organizational skills; critical thinker with strong attention to detail</li><li>Strong project management skills; ability to manage multiple workstreams independently in a dynamic environment</li><li>Excellent verbal and written communication skills, with ability to influence</li><li>Proficient in Excel and PowerPoint</li><li>Team player with a desire to have fun!</li></ul>Preferred Qualifications<ul><li>Strong understanding of the merchant business and GCS's partnership.</li><li>Direct or indirect experience within a sales or client management organization</li><li>Salesforce experience&nbsp;</li><li>Experience with marketing or UX (user experience)&nbsp;</li><li>Bachelor's degree preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - B2B Spend Acceleration Marketing

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The Technology Workforce team is a center of excellence (COE) that is tightly aligned with and supports the strategic talent objectives of the Technology organization. As our Technology organization continues to grow so must our workforce strategy. The Director of Strategic Workforce Planning (SWP) will be instrumental in how we transform our workforce strategy to ensure we have the right talent, in the right place, at the right time, to meet the delivery needs of the company.To ensure we attract, grow, and develop our talent intentionally, the Director will lead a team that partners with members of the executive Technology Leadership Team (TLT), and their direct reports to inform them of the key performance indicators (KPIs) critical to achieve their multi-year aspirations. By generating rich insights, trends and sharing best practices, the Director will build strong relationships and influence the outcomes and goals by taking a data driven and action-oriented approach.The Director will also be a key enabler of, and contributor to, our transformation journey - to elevate our insights through bringing or developing an external perspective, and a continuous improvement mindset. They will be accountable for the execution and governance against the Strategic Workforce Plan (SWP) for in-year and future strategy planning, leading a multi-year workforce refresh for the TLT stakeholders.Responsibilities:<ul><li>Enabling a systematic process of analyzing, forecasting, and planning their workforce.</li><li>Leveraging and driving best practices utilizing the workforce modelling and dashboard capabilities.</li><li>Determining the supply and demand to meet delivery needs.</li><li>Generating insights, trends, and actions to meet in year and multi-year goals.</li><li>Governance of our monthly reporting and mechanisms for stakeholder input and feedback.</li><li>Partner closely with Technology Finance and other related Technology transformation programs to ensure consistency in data usage and reporting.</li><li>Use external bench marking data to identify solutions and drive talent recommendations.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree</li><li>Experience with analytics and the ability to draw conclusions and make inferences from the data.</li><li>Analytical mindset with the ability to develop; measurable goals to track success.</li><li>Excellent communication and influencing skills required, experience with senior stakeholder management.</li><li>Highly organized with experience running large scale programs</li><li>Experience working with external third parties and building strong relationships and leading teams.</li></ul>Preferred Qualifications:<ul><li>Strategic Workforce Planning experience preferred</li><li>Experience consulting or experience working closely with technology teams.</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Program Management; Strategic Workforce Planning

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Key Responsibilities<ul><li>Develop and drive product roadmap and define timelines for future features and capabilities while applying new trends and competitive best practices.&nbsp;</li><li>Build, prioritize, and sequence the feature backlog according to defined metrics including business value, return on investment, and job size.&nbsp;</li><li>Actively collaborate with risk managers, product managers, engineers and other relevant partners in delivery execution.&nbsp;</li><li>Identify use cases, define business processes, and craft end-to-end user flows.&nbsp;</li><li>Break down sophisticated business requirements into actionable product features and technology user stories.&nbsp;</li><li>Develop and implement Test and Learn plans to support ongoing iteration of customer experience and product feature sets.&nbsp;</li><li>Conduct driven assessments and develop product recommendations based on analysis.&nbsp;</li><li>Support development of appropriate tracking and reporting to resolve product performance.&nbsp;</li></ul>Minimum Qualifications<ul><li>Master’s/bachelor's degree in computer science, Computer Engineering, Information Systems Technology, or equivalent.&nbsp;</li><li>4+ years of digital product experience within a large financial institution.&nbsp;</li><li>Demonstrate proficiency in user experience, design, and architecture – You easily recognize aesthetic and functional details and can make pragmatic decisions about what details are important.&nbsp;</li><li>Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders including software developers and engineers.&nbsp;</li><li>Possess Agile/Scrum methodology and rally/Jira/ Confluence proficiency.&nbsp;</li><li>Good balance of technical knowledge and an eye for business with a proven track record of driving digital innovation and business metrics with a customer-first mentality.&nbsp;</li><li>Digital product development experience preferred.&nbsp;</li><li>Experience in risk management in subject areas.&nbsp;</li><li>Strong strategic problem solver with the ability to prioritize tasks and drive results across various initiatives.&nbsp;</li><li>Excellent interpersonal, time management, and communication skills.&nbsp;</li></ul>Preferred Qualifications<ul><li>Familiarity with ServiceNow IRM modules or workflows.&nbsp;</li><li>Experience supporting enterprise GRC technology programs.&nbsp;</li><li>Background in audit, compliance, or operational risk domains.&nbsp;</li><li>Agile or product development certifications (Scrum, SAFe, CSPO, etc.).&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

433 Full Time Jobs in Rockville Centre, NY, USA