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<h4>$5,000 Sign-On Bonus! </h4><h4>Direct Sales Representative</h4>Location: Houston, TXUnlimited earning potential with&nbsp;uncapped commissions!&nbsp;&nbsp;Opportunity to earn a targeted compensation up to $85,000 to $90,000 at full attrition with a $40,000 base salary!&nbsp; We offer a $40,000 base with a commission plan that allows you the freedom to exceed quota.&nbsp; (*See total compensation details below the job description). You will be representing a superior telecommunication provider and company that cares about you and our customers.&nbsp;Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.&nbsp; With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;Where you will work:&nbsp;&nbsp;<ul><li>This is a dynamic opportunity to represent our organization in the greater Houston, TX market</li><li>This individual will be based in the field, with the ability to travel into the nearest office as needed&nbsp;</li></ul>A Day in the Life of the Direct Sales Representative:&nbsp;<ul><li>Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources</li><li>Aggressively pursue any leads provided daily</li><li>Understand every unique element of assigned properties within portfolio</li><li>Distribute marketing material, facilitate strategic marketing campaigns, build Astound brand awareness</li><li>Review and understand property contract language, service levels, restrictions, and obligations</li><li>Understand customer needs and articulate solutions</li><li>Attend mandatory sales meetings</li><li>Report sales statistics accurately and promptly to management</li><li>Stay up to date with what the competition is doing in your market</li></ul>What You Bring to the Table:&nbsp;<ul><li>Ability to work in a fast paced challenging environment</li><li>Enjoys working outdoors "on the hunt" since 90% of all work is in the field</li><li>Excellent communications, relationship building, organizational, presentation and influence skills</li><li>You have a positive, creative and persuasive personality</li><li>Must be a motivated, self-starter and comfortable with working autonomously</li><li>Must be detail oriented and has highly developed organizational and time management skills</li><li>You are sales-quota driven</li><li>Must have valid driver's license and reliable transportation</li></ul>What You Bring to the Table:&nbsp;<ul><li>You’re passionate in connecting with potential customers and bringing them the joy of our products</li><li>You’re driven to succeed in every situation presented</li><li>You’re resilient and adapt to an ever-changing environment</li><li>Visit potential customers at their residences to discuss service needs, providing quotes and sign up orders</li><li>Protected Territory with excellent training/mentoring</li><li>Adjusted Quota during your ramp-up period</li><li>We provide flexible scheduling</li><li>This is a face-to-face and door-to-door position. It’s not easy for everyone, however, the base salary and uncapped commission compensation is designed for excellent earnings potential!</li><li>Other duties as assigned</li></ul>Education and Certifications:&nbsp;<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:&nbsp;<ul><li>Opportunity for uncapped earning potential! </li><li>Vehicle Allowance provided</li><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>Base Salary: The base salary range in Texas for this position is $40,000, plus opportunities for bonus, benefits and commission, if applicable. It is specific to Texas and may not be applicable to other locations.&nbsp;Commissions at plan: Uncapped commissions with targeted commissions at full attainment could be up to or over $50,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.&nbsp;&nbsp;<h4>$5,000 Sign-On Bonus:&nbsp;</h4>We offer a competitive salary and a comprehensive benefits package, which includes medical/dental, paid vacation and sick time as well as a 401(k), and certain candidates may qualify for a signing bonus up to $5,000. Don’t miss this opportunity to join Astound. Visit astound.com and navigate to the careers page to apply today.&nbsp;&nbsp;*Certain restrictions may apply, see website for details<h4>Our Mission Statement&nbsp;</h4><ul><li><h4>Take Care of Our Customers</h4></li><li><h4>Take Care of Each Other</h4></li><li><h4>Do What We Say We are Going To Do</h4></li><li><h4>Have Fun</h4></li></ul>Diverse Workforce / EEO:&nbsp;Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Direct Sales Representative- Residential

<h4>$5,000 Sign-On Bonus! </h4><h4>Direct Sales Representative</h4>Location: Temple, TXUnlimited earning potential with&nbsp;uncapped commissions!&nbsp;&nbsp;Opportunity to earn a targeted compensation up to $85,000 to $90,000 at full attrition with a $34,000 base salary!&nbsp; We offer a $34,000 base with a commission plan that allows you the freedom to exceed quota.&nbsp; (*See total compensation details below the job description). You will be representing a superior telecommunication provider and company that cares about you and our customers.&nbsp;Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.&nbsp; With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;Where you will work:&nbsp;&nbsp;<ul><li>This is a dynamic opportunity to represent our organization in the greater Temple, TX market</li><li>This individual will be based in the field, with the ability to travel into the nearest office as needed&nbsp;</li></ul>A Day in the Life of the Direct Sales Representative:&nbsp;<ul><li>Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources</li><li>Aggressively pursue any leads provided daily</li><li>Understand every unique element of assigned properties within portfolio</li><li>Distribute marketing material, facilitate strategic marketing campaigns, build Astound brand awareness</li><li>Review and understand property contract language, service levels, restrictions, and obligations</li><li>Understand customer needs and articulate solutions</li><li>Attend mandatory sales meetings</li><li>Report sales statistics accurately and promptly to management</li><li>Stay up to date with what the competition is doing in your market</li></ul>What You Bring to the Table:&nbsp;<ul><li>Ability to work in a fast paced challenging environment</li><li>Enjoys working outdoors "on the hunt" since 90% of all work is in the field</li><li>Excellent communications, relationship building, organizational, presentation and influence skills</li><li>You have a positive, creative and persuasive personality</li><li>Must be a motivated, self-starter and comfortable with working autonomously</li><li>Must be detail oriented and has highly developed organizational and time management skills</li><li>You are sales-quota driven</li><li>Must have valid driver's license and reliable transportation</li></ul>What You Bring to the Table:&nbsp;<ul><li>You’re passionate in connecting with potential customers and bringing them the joy of our products</li><li>You’re driven to succeed in every situation presented</li><li>You’re resilient and adapt to an ever-changing environment</li><li>Visit potential customers at their residences to discuss service needs, providing quotes and sign up orders</li><li>Protected Territory with excellent training/mentoring</li><li>Adjusted Quota during your ramp-up period</li><li>We provide flexible scheduling</li><li>This is a face-to-face and door-to-door position. It’s not easy for everyone, however, the base salary and uncapped commission compensation is designed for excellent earnings potential!</li><li>Other duties as assigned</li></ul>Education and Certifications:&nbsp;<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:&nbsp;<ul><li>Opportunity for uncapped earning potential! </li><li>Vehicle Allowance provided</li><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>Base Salary: The base salary range in Texas for this position is $34,000, plus opportunities for bonus, benefits and commission, if applicable. It is specific to Texas and may not be applicable to other locations.&nbsp;Commissions at plan: Uncapped commissions with targeted commissions at full attainment could be up to or over $50,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.&nbsp;&nbsp;<h4>$5,000 Sign-On Bonus:&nbsp;</h4>We offer a competitive salary and a comprehensive benefits package, which includes medical/dental, paid vacation and sick time as well as a 401(k), and certain candidates may qualify for a signing bonus up to $5,000. Don’t miss this opportunity to join Astound. Visit astound.com and navigate to the careers page to apply today.&nbsp;&nbsp;*Certain restrictions may apply, see website for details<h4>Our Mission Statement&nbsp;</h4><ul><li><h4>Take Care of Our Customers</h4></li><li><h4>Take Care of Each Other</h4></li><li><h4>Do What We Say We are Going To Do</h4></li><li><h4>Have Fun</h4></li></ul>Diverse Workforce / EEO:&nbsp;Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

<h4>$5,000 Sign-On Bonus!</h4><h4>Direct Sales Representative</h4>Location: San Antonio, TXUnlimited earning potential with&nbsp;uncapped commissions!&nbsp;&nbsp;Opportunity to earn a targeted compensation up to $85,000 to $90,000 at full attrition with a $34,000 base salary!&nbsp; We offer a $34,000 base with a commission plan that allows you the freedom to exceed quota.&nbsp; (*See total compensation details below the job description). You will be representing a superior telecommunication provider and company that cares about you and our customers.&nbsp;Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.&nbsp; With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;Where you will work:&nbsp;&nbsp;<ul><li>This is a dynamic opportunity to represent our organization in the greater San Antonio, TX market</li><li>This individual will be based in the field, with the ability to travel into the nearest office as needed&nbsp;</li></ul>A Day in the Life of the Direct Sales Representative:&nbsp;<ul><li>Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources</li><li>Aggressively pursue any leads provided daily</li><li>Understand every unique element of assigned properties within portfolio</li><li>Distribute marketing material, facilitate strategic marketing campaigns, build Astound brand awareness</li><li>Review and understand property contract language, service levels, restrictions, and obligations</li><li>Understand customer needs and articulate solutions</li><li>Attend mandatory sales meetings</li><li>Report sales statistics accurately and promptly to management</li><li>Stay up to date with what the competition is doing in your market</li><li>This is a face-to-face and door-to-door position. It’s not easy for everyone, however, the base salary and uncapped commission compensation is designed for excellent earnings potential!</li><li>Other duties as assigned&nbsp;</li></ul>What You Bring to the Table:&nbsp;<ul><li>Ability to work in a fast paced challenging environment</li><li>Enjoys working outdoors "on the hunt" since 90% of all work is in the field</li><li>Excellent communications, relationship building, organizational, presentation and influence skills</li><li>You have a positive, creative and persuasive personality</li><li>Must be a motivated, self-starter and comfortable with working autonomously</li><li>Must be detail oriented and has highly developed organizational and time management skills</li><li>You are sales-quota driven</li><li>Must have valid driver's license and reliable transportation</li></ul>Education and Certifications:&nbsp;<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:&nbsp;<ul><li>Opportunity for uncapped earning potential! </li><li>Vehicle Allowance provided</li><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>Base Salary:&nbsp;The base salary range in Texas for this position is $34,000, plus opportunities for bonus, benefits and commission, if applicable. It is specific to Texas and may not be applicable to other locations.&nbsp;Commissions at plan:&nbsp;Uncapped commissions with targeted commissions at full attainment could be up to or over $56,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.&nbsp;&nbsp;<h4>$5,000 Sign-On Bonus:&nbsp;&nbsp;</h4>We offer a competitive salary and a comprehensive benefits package, which includes medical/dental, paid vacation and sick time as well as a 401(k), and certain candidates may qualify for a signing bonus up to $5,000. Don’t miss this opportunity to join Astound. Visit astound.com and navigate to the careers page to apply today.&nbsp;&nbsp;&nbsp;*Certain restrictions may apply, see website for details<h4>Our Mission Statement&nbsp;</h4><ul><li><h4>Take Care of Our Customers</h4></li><li><h4>Take Care of Each Other</h4></li><li><h4>Do What We Say We are Going To Do</h4></li><li><h4>Have Fun</h4></li></ul>Diverse Workforce / EEO:&nbsp;Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Direct Sales Representative-Residential

<h4>Manager, Regional Direct Sales</h4>Position Location: Hybrid role with two days per week in the office, and opportunity offers the flexibility to work from your home office, the field, a nearby Astound office, or a combination of all. May be be based anywhere out of our Corpus Christi, Texas and surrounding territory.<h4>&nbsp;Opportunity to earn up to $140,000 or more with&nbsp;uncapped commissions!</h4>We offer a $75,000&nbsp;base with a commission plan that allows you the freedom to exceed quota! &nbsp;(*See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers.&nbsp;Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;Astound Broadband is hiring for a Regional Manager of Direct Sales based out of our Corpus Christi, Texas and surrounding territory. The Regional Manager of Direct Sales contributes to Astound’s success by leading and cultivating a strong residential sales team to deliver new incremental customer relationships. This role is a critical component of the overall growth plan to deliver on revenue and net gains. The leader will be responsible for sourcing, training and deploying sales strategies for this sales channel.A Day in the Life of the Regional Manager of Direct Sales:<ul><li>Lead day-to-day activities of a team of Direct Sales Representatives, focusing on our Single Family prospecting door to door as well as Multi-Dwelling Unit relationships to engage, market, and cultivate rewarding partnerships to deliver sales targets</li><li>Demonstrate knowledge on the latest pricing, product changes and service processes to provide the best in customer experience and stays abreast of local competition</li><li>Be a subject matter expert as it relates to all systems and tools that the sales channel uses day to day, including but not limited to our billing system, reporting structures and CRM tools</li><li>Provide regular updates to Direct Sales Representatives via weekly team meetings to ensure that team members are well informed and able to set the proper expectations when selling and acquiring new customers</li><li>Focus on daily activities to understand how team members are performing to bi-weekly targets. Reviews overall team performance to track achievement to monthly new customer budgeted sales progress</li><li>Conduct one on one coaching, which includes field ride-alongs, documenting productivity and ensuring consistent performance management</li><li>Collaborate with counterparts across the Region in the development/creation of new sales incentives and recognition opportunities</li><li>Responsible for maintaining budgeted headcount, partners with recruiting to source candidates and conduct interviews etc.</li><li>Seek and develop positive relationships within the local communities to enhance the company’s branding image e.g. tabling events and Multi Family sponsorship opportunities etc.</li><li>Ensure team maintains a neat appearance, presents themselves professionally to internal/external customers</li><li>Support and manage residential multi-unit dwelling customers and secure strong partnerships with property managers and leasing agents within buildings we serve</li><li>Understand and follow all company safety standards and practices. To include accident reporting procedures</li><li>Understands and follows applicable OSHA and National Electric Safety Code rules and regulations</li><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>Minimum 3 years’ experience in management</li><li>Basic knowledge and aptitude of telecommunications Direct Sales or other face to face sales</li><li>Knowledge of the cable industry, regional communities, customers and staff</li><li>Proven record of delivering above expected performance from sales teams</li><li>Highly productive and prioritizes multiple tasks to maximize customer acquisition and retention</li><li>Effectively works and communicates with other workgroups</li><li>Facilitates a harmonious team environment</li><li>Recognizes the importance of quality in providing a competitive edge</li><li>Valid driver’s license and satisfactory driving record as determined by the Company</li><li>Strong organization skills with attention to detail and accuracy</li><li>Highly productive and prioritizes multiple tasks</li><li>Highly proficient using MS Office products: Word, Excel, PowerPoint</li><li>Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers</li></ul>Education and Certifications:<ul><li>College degree or high school diploma or equivalent; equivalent combination of education and sales experience</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>Competitive compensation plan&nbsp;(see below for full comp details)</li><li>Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions)</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave based on state and local ordinance</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>401k with employer match and immediate vesting</li><li>Tuition reimbursement program</li><li>Employee discount program</li><li>Gas mileage reimbursement program or company car, whichever is applicable to the position</li></ul>*Base salary: The base salary range for this position in Texas state is $75,000 annualized, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities. It is specific to Texas and may not be applicable to other locations.*Commission component: Targeted commissions at full attainment are up to $65,000 annually, or more. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.<h4>Our Mission Statement:</h4><h4>* Take care of our customers</h4><h4>* Take care of each other</h4><h4>* Do what we say we are going to do</h4><h4>* Have fun</h4>Diverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Manager, Regional Sales

<h3>Job Description:</h3>Fidelity Stock Transfer is looking for a Director of Client Service Manager to be part of an innovative team supporting our next-generation transfer agent operations and west coast client relationships. In your capacity, you will build a partnering relationship with each of our clients to understand their business needs and the needs of their shareholders. You will strive to advocate for the client and continually improve their operational health. You will assess all raised issues to identify root cause and develop a creative and practical set of solutions while pairing with our new technology and sustaining our passion for excellent customer service.<h3>Responsibilities Include: </h3><ul><li>Owning the administration of new customer contacts and supporting them throughout their life cycle</li><li>Collaborating closely with clients and other business partners to provide direction and insight into Fidelity’s suite of products and services</li><li>Developing new business opportunities and managing against operational feasibility</li><li>Collaborating and influencing outcomes in a large matrix-managed environment and across multiple and diverse groups</li><li>Participating in architectural system designs to meet client needs</li><li>Complying with regulatory and policy mandates</li><li>Ensuring all procedures are updated to mitigate process risks</li><li>Ensuring the accuracy and timeliness of client requests</li><li>Identifying improvements towards process efficiency and risk mitigation</li><li>Supporting operational processes daily</li></ul><h3>Position Requirements:</h3><ul><li>Proven experience in Financial Service Operations &amp; Client Management</li><li>Knowledge of or experience in:<ul><li>Transfer agent operations</li><li>SEC regulations</li><li>Treasury operations or shareholder services of a publicly traded company</li></ul></li><li>Effective written, verbal and listening skills</li><li>Strong analytic, problem solving and decision-making skills</li><li>Developed project management skills</li><li>Intermediate proficiency with Microsoft Office Suite</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>The Team </h3>We are Fidelity Labs, Fidelity Investments’ in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to shape the future of our industry by building new products and services to improve the lives of the diverse set of customers, businesses, and financial institutions we serve.Fidelity Labs is a dynamic workplace that combines the best parts of startup life— building from scratch, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. We provide a safe space for startup teams to explore new business ideas, quickly test them with customers, and scale the most promising concepts within an existing business unit, or as a new venture. Learn more at labs.fidelity.com.<h3>Certifications:</h3><h3>Category:</h3>Client Service OperationsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director of Client Service Management

<h3>Job Description:</h3><h3>The Role</h3>Are you passionate about building and delivering the best digital channel experience? Do data-informed decisions fuel the strategies you develop? Join the Marketing Automation &amp; Lead Management team to build and automate journeys using real-time personalization that provide relevant and timely content to our audiences. Blend your email expertise with a test and learn approach to drive engagement and deliver optimized experiences to our clients.<h3>The Expertise and Skills You Bring</h3><ul><li>Apply journey orchestration platforms and technologies (CDP, Salesforce Marketing Cloud, analytics) to build and automate journeys and event-based triggers, segmentation and real-time personalization</li><li>Deep understanding of marketing automation and multichannel lead generation strategies, and expertise in building omnichannel journey workflows</li><li>Experience working in Salesforce Marketing Cloud, or similar marketing automation tool and with Salesforce CRM</li><li>Collaborate with key partners across marketing in journey orchestration planning</li><li>Identify and advocate for advancements in automation capabilities to drive productivity and client satisfaction</li><li>Understand data sources to integrate with systems ensuring a unified view of customer interactions</li><li>Understand and demonstrate the latest capabilities in marketing automation, marketing journey builder, and the connection between digital marketing and lead cultivating</li><li>Maintain an open and collaborative test and learn approach across marketing channels with an emphasis on optimizing content, tactics, and channel mix to improve business outcomes</li><li>Maintain oversight of all journeys to ensure they are operational and performing as expected</li><li>Document and optimize data flow through systems, guiding the integrations between SFMC and CRM systems</li><li>Partner with marketing effectiveness, marketing analytics and sales support teams to establish shared marketing-sales performance reporting</li><li>Integrity and purpose with a strong sense of accountability owning successes and failures</li><li>Exceptional organizational skills, consistently setting and meeting deadlines, prioritizing or re-prioritizing, and using outstanding judgement in engaging collaborators and senior resources</li></ul>Note: Fidelity will not provide immigration sponsorship for this position. <h3>The Team</h3>The Email Strategy &amp; Operations team is part of the Fidelity Institutional (FI) &amp; Asset Management Marketing Digital Engagement team with a focus on delivering industry leading client experiences through our digital channel innovation. We are focused on keeping clients and prospects engaged with our content and building positive brand recognition. We are committed to building a team culture where individuals can grow and flourish.The base salary range for this position is $85,000-$143,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Marketing

Sr. Manager, Journey Orchestration & Advanced Email Capabilities - Fidelity Institutional and Asset Management Marketing

<h3>Job Description:</h3>Job DescriptionThe RoleFidelity's Workplace Solutions (WS) Digital Platforms Technology is looking for a Principal Software Engineer who will designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions that meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which champions a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies. The Expertise We’re Looking For <ul><li>Experience in Software Engineering, Information Technology or related field</li><li>Robust critical thinking skills coupled with a desire to learn and to engage with peers in technical and design discussions</li><li>Demonstrated experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners</li><li>Ability to utilize a long-term mentality to help produce scalable, maintainable solutions </li></ul>The Skills You Bring<ul><li>9+ years of full stack development experience (currently hands-on)</li><li>2+ years hands-on experience in working with Cloud technologies - Azure or AWS</li><li>Extensive experience in Java / Spring boot / Spring Core / Web Services (REST) / Kubernetes orchestration</li><li>General experience of Api management using Swagger and OpenAPI with knowledge in Integration Technology Java Camel</li><li>Extensive experience in Client-side language, library, and framework proficiency: Angular, JavaScript/TypeScript, Node, NPM, HTML, CSS/SASS, RxJS, Jasmine/Karma/Storybook/Playwright </li><li>Strong experience building CI/CD pipelines using Jenkins, Maven, uDeploy, etc. &amp; solid understanding of version control using GIT and maintenance of pipelines.</li><li>Drive technical discussions, arbitrate, and recommend optimal path forward</li><li>Use your experience and knowledge to influence better software design, promote accurate software engineering and bug prevention strategies, testability, and security</li><li>You will also be directly involved in building new and improving capabilities on modern web-based tech stacks that will help Fidelity continue to deliver industry best experiences.</li><li>Robust critical thinking skills coupled with a desire for growth, to learn and to engage with peers in technical and design discussions</li><li>Ability to work effectively in global teams distributed across geographic locations</li><li>Knowledge of API gateways (Apigee preferred)</li><li>Hands-on experience utilizing Agile delivery methodology and participating in story writing, backlog refinement, and all Squad Scrum ceremonies</li><li>Collaborating with the Product Owner to deliver quarterly business objectives as well as developing a multi-year roadmap for the platform.</li><li>You bring an understanding of Micro-services Architecture and domain driven design patterns</li><li>Dedication to high quality, balanced with rapid pace of delivery</li><li>Experience leading design, code reviews, unit testing, integration and performance testing.</li></ul>The Value You Deliver<ul><li>Strong analytical skills and ability to tackle issues and work through ambiguous situations by making timely decisions based on facts, knowledge, experience, and judgement</li><li>Extensive knowledge of internet application architecture, as well as current and emerging technologies</li><li>Full grasp of the software development process including analysis, design, coding, system and user testing, problem resolution and planning</li><li>Use of formal methods (traditional structured or Agile/iterative) for delivering new or enhanced applications, identify and communicating systems development processes and developing work you're doing associated with the respective phases of the lifecycle</li><li>Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner</li><li>Can communicate in various settings; one-on-one, small and large groups, with peers, and senior management</li><li>Skilled at influencing team members and external groups</li><li>Proactively navigates the organization to accomplish tasks</li><li>Willingness to work on multiple efforts simultaneously</li><li>Strong troubleshooting and problem-solving skills</li><li>Desire to be organized, highly responsive and committed to quality</li></ul>The TeamYou will be part of the technology team supporting Personalized Planning &amp; Advice product in a Scrum team and within Digital Platforms Technology. You will work closely with the Squad Lead, Scrum Master, Systems Analyst, Quality Assurance, Architects, and other Developers, to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences. You will also be expected to provide guidance and mentoring to the other Developers within the wider Digital Platforms Technology team. Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal, Full Stack Engineer

<h3>Job Description:</h3><h3>The Role:</h3>We are looking for a hardworking individual to join our group as an Analyst of Financial Management &amp; Controls group leading all aspects of billing operations. The ideal candidate will be responsible, diligent, and skilled at collaborating successfully while balancing multiple priorities. In addition, the candidate will collaborate closely with the product, finance, accounting, and operations teams to advise on and develop interactive data visualization dashboards that will redefine our reporting processes moving forward. <ul><li>Supporting the development of new or revised financial management policies and procedures and detailing existing ones</li><li>Analyzing client and supplier contracts and implementing accurate set up of billing rules</li><li>Ensuring accurate and timely processing of all invoices and payment</li><li>Researching and resolving sophisticated billing issues applying analytical and reporting tools</li><li>Collaborating with cross functional peers and providing outstanding service to them</li><li>Adhering to internal controls and working with internal audit to test</li><li>Identifying and bringing up issues, which could have significant impact on payables and receivables</li><li>Participating in future project opportunities</li><li>Supporting team for testing related to the financial management platform improvements.</li></ul>The Expertise and Skills You Bring:<ul><li>Bachelor's degree or equivalent experience and 2-5 years of financial services industry experience</li><li>A positive and proactive demeanor</li><li>Readiness to engage in teamwork efforts across various groups to achieve the objectives</li><li>Outstanding communication and strong interpersonal skills</li><li>Ability to prioritize multiple projects and tasks simultaneously within a tight timeframe</li><li>Strong analytical skills</li><li>Critical thinking skills to understand outstanding process exceptions</li><li>High level of attention to details and organization skills</li><li>Advance knowledge of Microsoft office/Excel, with a proficiency in database management, PIVOT and VLOOKUP’s and PowerBI</li></ul>The Team:The newly approved team will be seamlessly integrated into the dynamic Business Intelligence division, comprised of exceptionally skilled product platform managers within the FCM Trading and Operations group of Capital Markets. This team is poised to play a pivotal role in fostering collaboration and delivering support across both internal and external business sectors at Fidelity Institutional (FI) and Fidelity Management Research (FMR). Our core internal customers within the FCM framework encompass a diverse array of segments, including Prime Services, Securities Finance, Fixed Income, Equities, Forex, Equity Origination, and Fidelity Agency Lending. The FCM Financial Management team stands at the forefront of generating and managing all client and product revenue and expense attribution, ensuring unparalleled financial insights. As the product landscape continues to evolve, our team leverages the power of our Oracle data platform, FCMOne, to drive effective data analytics and develop key performance metrics. This strategic capability empowers us to make insightful, data-driven decisions that propel our business forward." Let me know your thoughts.<h3>Note: Fidelity will not provide immigration sponsorship for this position.</h3>The base salary range for this position is $66,000-$104,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Operations

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