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<h3>Job Description:</h3>Note: Fidelity will not provide immigration sponsorship for this position.Fidelity Investments is seeking an exceptional technology leader to join our Enterprise Infrastructure &amp; Operations (EI&amp;O) business unit as the Director of Systems Services and Support within the Electronic Data Transmissions (EDT) team. This is a high-impact leadership role focused on transforming how client and participant data flows into and out of Fidelity’s systems.The RoleAs Director of Systems Services and Support, you will lead a team of talented engineers and technologists in evolving Fidelity’s legacy file transfer platform into a modern, resilient, and scalable solution. You will be instrumental in shaping the architectural direction, driving operational excellence, and fostering a culture of innovation and continuous improvement.This role requires a people-first leader with a strong technical foundation, capable of navigating complex systems while building trusted relationships across internal and external stakeholders. You will have daily opportunities to influence business outcomes and make a meaningful impact on Fidelity’s data ecosystem.Key Responsibilities:<ul><li>Lead the transformation of Fidelity’s legacy file transfer environment into a modern, cloud-ready platform.</li><li>Drive the development of self-service capabilities and automation to improve scalability and reduce operational friction.</li><li>Collaborate with architecture, engineering, and business partners to define and execute strategic technology roadmaps.</li><li>Ensure operational excellence through proactive monitoring, incident management, and continuous improvement.</li><li>Build and mentor a high-performing team, fostering a culture of accountability, innovation, and collaboration.</li><li>Engage with internal and external stakeholders to understand needs, resolve issues, and deliver value.</li></ul>The Expertise You Have and The Skills You Bring<ul><li>Proven experience in leading large-scale systems engineering or infrastructure modernization initiatives.</li><li>Strong technical background with hands on experience in data transmission technologies, file transfer protocols, and cloud-native infrastructure.</li><li>Excellent communication and relationship-building skills across technical and non-technical audiences.</li><li>Experience managing and developing high-performing teams.</li><li>Release management and on-call production support experience.</li><li>Automation, batch, and data support experience using JCL, TSO, SQL, ISPF, Control-M, and Python</li><li>Demonstrated success in driving operational transformation and process automation.</li><li>Familiarity with IBM mainframe, distributed application architecture, and CSP services</li><li>Strategic thinker with a bias for action and a passion for delivering business impact through technology.</li></ul>The TeamThe EDT team serves as the primary gateway for a wide range of client and participant data exchanges. EDT works closely with client-facing business teams, technology support teams, and third parties to configure, support, and maintain ~20k file transmissions on behalf of Fidelity’s Workplace Investing business unit. The team has presences in multiple US locations and in India. Our mission is to deliver scalable, secure, and frictionless data transmission capabilities through self-service tools and automation. We are also responsible for the modernization and maintenance of Fidelity’s file transfer infrastructure.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Systems Services and Support

<h3>Job Description:</h3>Director, Product Management (Fidelity Private Shares) We are seeking a product manager to join the growing product team for Fidelity’s private company equity management platform, Fidelity Private Shares, within Fidelity Labs. We are passionate about what we do and build products that tackle real world complexity. Our team delivers innovative technology, robust industry experience and expertise, and seamless service to our customers. As Product Manager, you’ll apply your expertise to creating solutions that will change how startups, lawyers, and investors think about managing company ownership. In this key role, you will influence the broader strategic decisions and roadmaps, ensure alignment of development work through ongoing planning and prioritization, iteration, and innovation, and bring teams together to drive results.You’ll be responsible for a range of Product Management activities, including:<ul><li>Synthesize product feedback, market trends, and research into clear product requirements </li><li>Research regulations, best practices, and other subject matter to inform product requirements and definition </li><li>Define features and create product specification documentation</li><li>Consult with technical team to assess feasibility, clarify use cases, and guide development of features and enhancements </li><li>Draft or review product content for accuracy and comprehension</li><li>Conduct product acceptance testing and validation </li><li>Communicate release information to sales, marketing &amp; support teams</li></ul>The Expertise and Skills You Bring <ul><li>Background in equity management, stock plan administration, corporate law, venture capital, or related field</li><li>Familiarity with startup and private company ecosystem</li><li>10+ years of work experience</li><li>Bachelor’s degree or higher (or equivalent practical experience)</li><li>Strong communication and ability to make complex concepts accessible</li><li>Motivation to work collaboratively to drive product initiatives from idea to market</li><li>Adaptable and able to manage multiple priorities</li><li>High degree of self-motivation and natural curiosity to learn new things</li></ul>The Team Fidelity Labs is Fidelity Investments’ in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building new technology, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. Learn more at <a href="https://labs.fidelity.com/" target="_blank">labs.fidelity.com</a>. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. The base salary range for this position is $110,000-222,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Director, Product Management

<h3>Job Description:</h3>The RoleThe Manager, Implementation Project Management will ensure the seamless transition of Registered Investment Advisors (RIA) onto the Fidelity platform. This includes implementing client relationships with minimal direction, developing the new relationships, and leading the overall Implementation process and conversion of asset. The Manager, Implementation Project Management will be required to handle small to mid-level deals with and may assist on larger, more sophisticated clients to include:<ul><li>Onboarding of new Fidelity Registered Investment Advisors.</li><li>Supporting existing advisors who are converting a book of business onto the platform.</li><li>Leading small to mid-level Implementation Projects by going onsite to advisor offices to support client conversion projects or breakaway conversions.</li></ul>The Expertise You Have<ul><li>Series 7 required</li><li>Bachelor’s degree in business or finance or equivalent experience. Advanced degree preferred</li><li>3 – 5 years in financial services industry. Including experience in the institutional or high net worth client management or relationship building role</li><li>Strong knowledge of the Fidelity business segments; understanding of the industry, financial markets, and competitor influences</li><li>Experience with a full breadth of investment solutions, products and services provided to Fidelity clients</li></ul><h3>The Skills You Bring</h3><ul><li>Outstanding organizational skills, detail oriented, and ability to balance multiple sophisticated relationship/projects simultaneously in a fast-paced environment</li><li>Strong Project Management skills</li><li>Excellent analytical skills</li><li>Solid understanding of securities regulation SRO rules and standard industry policies and procedures</li><li>Solid understanding of Fidelity brokerage policy and procedures</li><li>Solid understanding of FBSI, XTRAC and EXCEL</li><li>Outstanding verbal, and written communication, and presentation skills</li><li>Ability to travel up to 10% of time</li></ul>The Value You Deliver<ul><li>Advise the overall asset conversion plans for new clients to FIWMS. Analyze the source and figure out the best methods to achieve successful conversion.</li><li>Lead the overall client relationship during the on-boarding experience, including setting appropriate client expectations and delivering on the customer experience index.</li><li>Act as a liaison on behalf of client to FIWMS organization to address client issues.</li><li>Work with the client to resolve daily issues involving account set up, transfer of assets, account maintenance, and other customer service issues.</li><li>Analyze the procedures, products, and business practices of the client to align with FIWMS policies and procedures and negotiate mutually acceptable solutions and alternatives when vital. Make recommendations on standard processes.</li><li>Lead small to mid-level projects, with varying degrees of complexity. Provide peer onsite support as business needs arise.</li></ul><h3>The Team</h3>Fidelity Institutional Wealth Management Services (FIWMS) is a division of Fidelity Investments that offers clearing and custody services; investment and technology products and solutions; institutional trading products, services, and execution; and a range of insights, expertise, and extraordinary client experience to more than 13,500 financial intermediary firms and institutions. These firms and institutions include registered investment advisors (RIAs), strategic acquirers and professional asset managers, broker-dealers, bank and trust companies, insurance companies, and family offices and wealthy families. The Client Conversion Services Project Management team within Client Experience supports the onboarding of these businesses and ensures the detailed transition of Broker Dealers, Advisors, Bank and Trust firms and Family Office clients onto the Fidelity Institutional Wealth Management Services’ (FIWMS) platform. The Team also works closely with Sales and Relationship Management, Product and Technology Specialists, Training Consultants, Deployment Consultants and Client Service.The base salary range for this position is $66,000-125,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3>Series 07 - FINRA<h3>Category:</h3>Client Service

Manager, Implementation Project Manager - Institutional Wealth Management Services

<h3>Job Description:</h3>Note: Fidelity will not provide immigration sponsorship for this positionAs a Senior Cybersecurity Analyst, you will play a critical role in managing vendor-related cybersecurity incidents and driving risk mitigation strategies across the enterprise. You will lead efforts to monitor, assess, and respond to vendor security events, while coordinating reporting initiatives and collaborating with internal stakeholders. This role requires a strong understanding of third-party risk, incident response, and vendor lifecycle management.The responsibilities of this team include:<ul><li>Monitor and assess changing vendor risk profiles between review cycles and take appropriate action</li><li>Coordinate with internal teams and external vendors to ensure timely and effective incident response</li><li>Develop and deliver reporting packages in collaboration with ECS Product Lines and other stakeholders</li><li>Apply cybersecurity principles to evaluate vendor controls and risk posture</li><li>Document investigations, procedures, and analysis thoroughly and accurately</li><li>Present findings and recommendations to technical and non-technical audiences</li></ul>The Expertise You Have and The Skills You Bring<ul><li>6+ years of experience in cybersecurity analysis, testing, or project management</li><li>Bachelor’s degree in information technology, Cybersecurity, or related field</li><li>Strong understanding of incident response lifecycle and vendor risk management</li><li>Proficiency in Microsoft Excel (pivot tables, charts, VLOOKUP) and large dataset analysis</li><li>Experience with vulnerability management and remediation practices</li><li>Familiarity with vendor lifecycle, contract terms, SLAs, and third-party risk domains</li><li>Effective communication skills for coordinating across internal teams and external vendors</li><li>Ability to remain calm and focused during high-pressure situations</li><li>Strong attention to detail and ability to manage multiple priorities</li><li>Comfortable presenting information both live and in written formats</li><li>Background in NIST and ISO/IEC 27001 frameworks and best practices</li><li>Understanding of access management, network protocols, and SDLC</li><li>Familiarity with industry regulations (e.g., GDPR, HIPAA, etc.)</li><li>Ability to ask critical questions to identify root causes and develop strategic solutions</li><li>Experience working on time-sensitive projects with competing priorities</li><li>Deep understanding of third-party risks: cybersecurity, operational, financial, reputational</li></ul>The TeamThe Enterprise Cybersecurity (ECS) Vendor Security Team oversees the firm’s Vendor Security Program, including SaaS and third-party vendors. Through the Vendor Technology Review (VTR) program, the team assesses controls and ensures alignment with internal security standards.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Cybersecurity Analyst

<h3>Job Description:</h3>Vice President, New Business Development – Fidelity CharitableNote: Fidelity is not providing immigration sponsorship for this positionThe RoleFidelity Charitable seeks an accomplished, strategic, and entrepreneurial Vice President of New Business Development to expand its donor-advised fund platform with institutional Registered Investment Advisors (RIAs), Broker-Dealers (BDs) and Multi-Family Offices (MFOs).This executive will drive revenue growth by building institutional partnerships. These partnerships embed Fidelity Charitable’s donor-advised fund platform within strategic partner firms’ branded giving solutions. The ideal candidate combines a deep understanding of the wealth management and financial intermediary ecosystem with strong consultative sales skills and a passion for philanthropy.The Expertise and Skills You Bring<ul><li>Experience: 10+ years in institutional business development, strategic partnerships, or sales within the wealth management, asset management, or fintech sectors.</li><li>Strategic Growth &amp; Sales</li><li>Identify, develop, and close new institutional partnerships with RIAs, broker-dealers, multi-family offices and custodians seeking a white label donor-advised fund program.</li><li>Develop and execute a business development strategy to meet or exceed growth targets for white label DAF assets and accounts.</li><li>Lead contract negotiations, pricing, and implementation in collaboration with legal, service, program, operations and relationship management teams.</li><li>Relationship Management</li><li>Cultivate senior-level relationships with key decision-makers (CEOs, COOs, product heads, national sales and wealth management leaders) within target firms.</li><li>Serve as a trusted advisor, helping strategic partners integrate charitable giving into their client value proposition.</li><li>Market Development &amp; Positioning</li><li>Represent Fidelity Charitable’s capabilities and thought leadership at industry conferences, panels, and networking events.</li><li>Work closely with marketing and product teams to refine messaging, product design, and strategic partner enablement materials for institutional audiences.</li><li>Maintain a deep understanding of competitive offerings, industry trends, and regulatory developments in the charitable giving and wealth management sectors.</li><li>Internal Collaboration</li><li>Partner with Fidelity Investments’ institutional and intermediary channels to identify cross-platform opportunities.</li><li>Collaborate with implementation and relationship management teams to ensure smooth onboarding and sustained partner success.</li><li>Knowledge: Strong familiarity with donor-advised funds, charitable giving vehicles, and financial intermediary platforms (RIA, broker-dealer, multi-family offices and custodian networks).</li><li>Skills:</li><li>Proven track record to develop and close complex, multi-stakeholder partnerships.</li><li>Exceptional communication, negotiation, and presentation skills.</li><li>Entrepreneurial approach with ability to navigate ambiguity and build new channels from concept to scale.</li><li>Education: Bachelor’s degree or equivalent experience required; MBA or CFP/Charitable Planning credential preferred.</li><li>Values: Passion for philanthropy, innovation, and expanding access to charitable giving</li></ul>The TeamFidelity Charitable is an independent public charity that helps donors maximize their philanthropic impact through donor-advised funds (DAFs), making charitable giving simple, effective, and enduring. As the nation’s largest grantmaker, Fidelity Charitable partners with financial intermediaries, wealth management firms, and institutions to expand access to strategic giving solutions.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.The base salary range for this position is $150,000 - $190,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3><h3>Category:</h3>Relationship Management

Vice President, New Business Development – Fidelity Charitable

<h3>Job Description:</h3>PRODUCT ANALYST – Private Market Customer SolutionsAs a Product Analyst Consultant, you blend deep experience in Private Company Equity Administration and product development with a passion for analysis, harnessing technology to solve complex business problems, while focusing to deliver and implement technology solutions within a digital experience. We are deeply committed to improving the value delivered to our customers. You will work closely with Fidelity Stock Plan Services and Fidelity Private Shares Product Owners (Squad Leaders) and technology team to create, prioritize, and maintain product backlog, as well as translate business requirements to technical resources to focus the team on delivering business solutions with the highest customer value. You are energized by the prospect of joining a dynamic, innovative team in a fast-paced, entrepreneurial, and date driven environment!The Team The Product Analyst (PA) is part of the Private Markets Customer Solutions’ Product Analyst Chapter (team), which supports product development across multiple private market domains. The PA works on a multi-functional Agile scrum team (squad), partnering with technology and business customers to develop and implement product and service features in private market administration applications from inception to delivery. Your squad will focus on developing integrated benefit experiences, creating participant personalization, all while simplifying our site interaction to increase engagement! You will help build innovative participant features for Fidelity Stock Plan Services and Fidelity Private Shares platforms.Key Responsibilities<ul><li>Translate business requirements into system specifications and recommend enhancements to batch functionality.</li><li>Lead analysis of business and batch processes to identify user needs and document requirements.</li><li>Collaborate with multi-functional teams.</li><li>Facilitate critical coordination across teams including planning, design and problem-solving.</li><li>Develop and maintain Agile artifacts including user stories, acceptance criteria, and product backlogs.</li><li>Build and implement test scenarios to validate solution effectiveness and business value.</li><li>Present findings and recommendations to all levels of management.</li><li>Drive continuous improvement in processes, policies, and procedures.</li></ul>Candidates must be a highly motivated self-starter with a sense of ownership, attention to detail and be an effective liaison between partners and your team. Attributes that lead to success in this role include curiosity, tenacity to follow up on details to gain a complete understanding of problem, highly collaborative approach to work, a high level of engagement and ownership of outcomes.Expertise and Skills You Have<ul><li>6+ years of experience in business and systems analysis, including Agile methodologies, data analysis, batch application development, data mapping, flowcharts, user acceptance testing, and product documentation.</li><li>Demonstrate an ability to lead complex analysis and translate highly technical and non-technical requirements.</li><li>Good business judgment – understands and focuses efforts on key business priorities, thinks holistically, uses business partners and focuses on return on investment.</li><li>Think strategically – understand customer, business partner needs and prior lessons to advise strategy direction and ongoing decision making.</li><li>Synthesizing sophisticated data from multiple, disparate sources and present analysis, relevant insights and themes in a simple/clear way.</li><li>Solid focus on innovation and continuous improvement.</li><li>Experience with database queries and general data architecture.</li><li>Familiarity with APIs and batch processing.</li><li>Superb communication skills – written, verbal, and presentation.</li><li>Strong analytical and problem-solving skills.</li><li>Demonstrated ability to influence and collaborate across organizational boundaries.</li><li>Knowledge of Fidelity’s Managed Account solutions and Workplace investment products (preferred).</li><li>Bachelor’s degree or equivalent experience encouraged.</li></ul>The Value You Deliver <ul><li>Delivering software solutions in a Scrum Agile environment</li><li> Leading and conducting Product analysis to identify needs and recommend effective solutions</li><li> Managing and maintaining the scrum team backlog, including writing user stories, defining acceptance criteria, supporting prioritization, and facilitating refinement sessions</li><li>Collaborating closely with business stakeholders, development teams, external vendors, and QA throughout the project lifecycle—from planning and requirements to design, testing, and implementation</li><li>Conducting product demonstrations and clearly explaining new features to large audiences, ensuring understanding and alignment across stakeholders</li><li>Supporting deployment and business readiness activities, including enablement planning, user documentation, internal training, and communication</li><li> Effectively managing and prioritizing multiple initiatives and Product analysis tasks simultaneously</li></ul>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Note: If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manager to understand the potential impact to your registrations before a final hiring decision is made.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

PRODUCT ANALYST  –  Private Market Customer Solutions

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul>This is a commissioned based position, ranging $4k to $12k a month.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Associate - AutoNation Toyota Cerritos

Working in our no-haggle sales environment, the F&amp;I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you’ll find the right finance and insurance products for every customer, no matter what their situation.<h1>Lead the Future of Automotive Retail.</h1>At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.<h1>Why You’ll Love Working Here:</h1><ul><li>National scale with entrepreneurial spirit</li><li>Inclusive culture and diverse leadership</li><li>Competitive compensation and benefits</li><li>Opportunities to make a real impact</li><li>Our values and culture</li></ul><h1>What We’re Looking For:</h1><ul><li>Proven leadership experience</li><li>Strategic thinking and execution skills</li><li>Passion for innovation and people development</li></ul>Explore leadership opportunities at AutoNation today.<h1>What will I do every day?</h1><ul><li>Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process</li><li>Work directly with our employees and customers to develop relationships</li><li>Determine customer financing needs and payment options&nbsp;based on a consultative interview process</li><li>Present a fully transparent pricing menu to customers detailing their financing options and products</li><li>Process finance transactions and ensure 100% compliance with all state and federal laws and regulations</li><li>Follow up with customers to ensure satisfaction</li><li>Build rapport with customers to create a base of referrals</li><li>Set and achieve targeted sales goals</li><li>Gain superior product knowledge to effectively help customers</li><li>Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy</li><li>Provide an exceptional customer experience to drive loyalty</li><li>What are the requirements for the F&amp;I Manager?</li><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Highly detail-oriented and organized</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>Experience and desire to work with technology</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul>This is a commission based position, $4k to $12k a month.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

CFS Finance Manager - AutoNation CDJR Carlsbad

As a Collision Concierge, you’ll address our AutoNation Dealership customer collision needs and coordinate services with the local AutoNation Collision Center. Our Collision Concierges take great pride in their ability to interact with customers, make a great impression and being a skilled problem-solver. The Collision Concierge position is the starting point for a great career path.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options on the service drive or in the sales department</li><li>Documenting customer repair needs and estimated costs.</li><li>Seeking customer approval for needed repairs.</li><li>Updating customers and internal Associates regarding repair status of vehicles while working in partnership with the collision center.</li><li>Understanding basic parameters of collision repair and insurance programs (e.g., DRP and non-DRP).</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li><li>What are the requirements for the Collision Concierge?</li><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li><li>What are the opportunities for career growth?</li></ul><h2> Our Associates have many choices for career growth and development after success in a Collision Concierge role.&nbsp;Future opportunities include:</h2><ul><li>Collision Estimator</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Collision Concierge | Customer Service Representative

The Equity Mining&nbsp;Sales Specialist is responsible for driving incremental sales and acquiring additional inventory for their dealership by actively prospecting our current sales and service databases, as well as identifying conquest customers in our service drives.&nbsp; The Associate will maximize utilization of the Equity Mining Tool (EMT), AutoNation’s proprietary Equity Mining software, to increase incremental sales and customer retention, while achieving target profit margins and delighting every customer along the way.&nbsp; Lastly, the Associate will align with the service department to achieve these goals without disrupting our service operations or the customer experience.&nbsp; &nbsp;Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.<h2>Organizational Relationships:</h2><ul><li>This position interacts daily with Sales &amp; Service Customers, Sales Managers, Service Advisors, Service Director, other associates, Financial Services Manager, and support staff, just to name a few.</li></ul><h2>&nbsp; Job Responsibilities:</h2><ul><li>Leading yourself and in a way that supports AutoNation’s vision and mission.</li><li>Driving incremental business through a high-level of involvement in the day-to-day Equity Mining operations.</li><li>Work with management to identify current promotions and inventory needs.</li><li>Appraising vehicles for purchase or trade.</li><li>Executing the appraisal and sales menu presentation process ensuring that Customers understand their vehicle acquisition and replacement purchase options and pricing.</li><li>Executing the in-service Equity Mining and service drive process in your store.</li></ul><h2>&nbsp; Qualifications:</h2><ul><li>High School diploma, or equivalent.</li><li>Proven success in auto retail sales, with a focus on equity mining/service customer sales process.</li><li>Ability to efficiently structure a buy/sell transaction with limited information and customer input.</li><li>Ability to set and achieve targeted goals.</li><li>Ability to drive an exceptional Customer experience.</li><li>Demonstrated communication and interpersonal skills.</li><li>Organization and follow-up skills.</li><li>Experience and desire to work with technology.</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe-driving record.</li></ul><h2>&nbsp;&nbsp; Next Possible Position:</h2><ul><li>Sales Manager/Director</li><li>eCommerce Manager</li><li>Used Vehicle Manager/Director</li><li>Financial Services Manager</li></ul><h2>&nbsp; Physical Requirements:</h2><ul><li>Ability to sit and stand for prolonged periods of time.</li><li>Ability to appraise a vehicle ‘as it sits’.</li><li>Ability to operate an automobile.</li><li>Exposure to inclement weather.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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